El cliente no dejó un comentario.Norman S.
Customer Reviews for U-Haul of Brandon
Brandon, FL 33511
(Between Kings Ave and Parsons)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kevin D.
A very friendly bunch of people at this location.RObert S.
Even though they were so very busy, the people were very friendly and professional.Kelly C.
El cliente no dejó un comentario.KENNETH C.
Thanks for the great customer service!!Michael C.
El cliente no dejó un comentario.ROBERT T.
El cliente no dejó un comentario.Terry M.
El cliente no dejó un comentario.Adam O.
Thanks to Tony he was very professionalSalvador N.
El cliente no dejó un comentario.Israel C.
Rude and demanding when I was running behind and needed the truck longer than the initial 24 hours. Told repeatedly another customer needed the vehicle which made me feel like I was not a valued customer. Upon returning the vehicle I found a completely full lot of various trucks. Poor management and rude employees. Avoid this location.Robert W.
My service was a great experience. Thank you.althea T.
Outstanding customer service, very friendly, helpful staff. Clean store, equipment and well maintained.Jaime M.
El cliente no dejó un comentario.GALEN R.
I received the vehicle with 1/8 fuel and filled it to 1/4 per the instructions. Can you tell me when I will receive a credit for the fuel I was told I would get? ¡Gracias!Troy C.
El cliente no dejó un comentario.Kenneth R.
El cliente no dejó un comentario.Pierre C.
I had a small problem with my ball hitch and 2 gentleman took care of it expeditiously and graciously. Great people.THOMASW D.
My experience was fine so I guess nothing to my knowledgeHeady M.
El cliente no dejó un comentario.William D.
Everything was find the link that was sent was expired before I had to view the trailer and when the resent it it had the right trailer number on the contact but the trailer in the picture was wrong and different, I called and they said it will be fine and there was no issue on return of the trailer just thought u might want too know but still a good experience!Chelsea Robin P.
El cliente no dejó un comentario.Hank B.
El cliente no dejó un comentario.Anand D.
El cliente no dejó un comentario.James S.
Counter receptionist (Christine?) was great and very personable. Drop off was quick and really easy.WILLIAM A.
El cliente no dejó un comentario.Dwight C.
El cliente no dejó un comentario.JACQUELINE V.
Huge corporate location with vast inventory and lots of helpful yard staff. VERY quick equipment dropoff. Easy access and departure.HOWARD R.
El cliente no dejó un comentario.Bacem M.
I rented 5x8 trailer. Thought was latched properly. However... the door came open during transport. Luckily I had a lick in my truck I attaches. I recommended all customers should be encouraged to put a lick in for extra precautions.Carol B.
El cliente no dejó un comentario.John G.
Christine was amazing, but the rest of the experience was a nightmare. Five different charges on my credit card for all different amounts. Unprofessionalism from Assistant Manager Tony & Dillion. They could not explain to me why different charges on my account and then I was told I owed $14.75 for one gallon of gas. I took vehicle and returned it on the exact spot. When I questioned how much gas was missing was told about a gallon, then i questioned how much for gallon of gas, was told about 4.75. Then I ask if one gallon owed then why charge of over 14.00, no explanation. I extended my truck from one day to two, call center gave me second day rate of 11.83, and they charged my card, then when I go to check out they charge my card again for over 80.00. Now I have 4 different credit card charges as well as the 5th and final charge of over 80.00. I will never use this location again, they are unprofessional & uneducated about their billing practices and what the charges are for on their bills, they seem to think it's ok to charge your credit card with erroneous changes and then tell you it will be 3-5 for someone to review your complaint and follow up with you! RUN FROM THIS LOCATION, RUN!Lisa P.
I cannot think of one thing.Mike P.
El cliente no dejó un comentario.Pamela R.
El cliente no dejó un comentario.Adam O.
Excellent customer service!Wayne W.
The truck's a/c was broken . I returned the truck with close to the same amount of gas and was still charged with extra fuel.. not coolJeremy S.
El cliente no dejó un comentario.Henry T.
Personnel were efficient and friendly. Smooth transaction.Tracey M.
El cliente no dejó un comentario.Omer B.
The truck don't have the gas they said it did.Victor C.
El cliente no dejó un comentario.maxwell H.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.KIMBERLY D.
El cliente no dejó un comentario.Kimberly D.
El cliente no dejó un comentario.Ronald O.
Very nice staff, they were helpful.Mohamed Abdul M.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.Philip W.
Have reservation setup and they took care of me right away.Terry B.
The person that helped me was great and helpfulJamal H.
El cliente no dejó un comentario.Reginald P.
Christine was great. She went above and beyond.Daniel N.
El cliente no dejó un comentario.Gary S.
The manager at the store was very helpful and gave us great information to help make our trip easier on us.Jason R.
Very friendly staff very pleased with serviceCarlos R.
El cliente no dejó un comentario.FRANKHENRY F.
El cliente no dejó un comentario.Genesis U.
they were fast and friendlyADAM D.
My experience was awesome! Very friendly folks the equipment was newer and I had no problems 10 out of 10 would recommend!Sherry M.
El cliente no dejó un comentario.Matthew M.
The license should be taken during online reservation to become real touch free pickup and drop. Also adding bonus points for usage is great way encourage people. Uhaul should conduct a training sessions for people new to Trailers.Mohamed K.
El cliente no dejó un comentario.lorant L.
El cliente no dejó un comentario.Kenneth Andrew M.
El cliente no dejó un comentario.Ekita M.
El cliente no dejó un comentario.Rafael C.
Do Great as you areKenneth J.
The truck was incredibly stiffly sprung and very bouncy even on smooth roads. None of the running lights in the rear of the truck worked and we had to replace a fuse on our own.Brian B.
El cliente no dejó un comentario.Suramys A.
El cliente no dejó un comentario.Ruth M.
El cliente no dejó un comentario.Wilma P.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.Mark R.
Staff was very friendly and helpful. Check out and check in was very quick. Only criticism is that every time we rent a truck (not just this location or city) they never have more than one of the requested furniture dollies. One dolly isn't really helpful for dressers, TV stands, etcBrad B.
El cliente no dejó un comentario.Julio M.
Staff was excellentJOHN W.
El cliente no dejó un comentario.Sharon B.
Blonde lady at the front desk was awesome!!! Knew her stuff, straight to the point!! Much much better than the people on the phone at the 800 number. They weren't helpful at all, and actually made a reservation for a truck that I didn't even want. Thank God they called me to confirm the reservation and I canceled it. But driving to your store and dealing with someone in person what is the best thing I could've done. Very happy with my experience at this location!Barbara C.
Truck had some Vibrations issues and I wouldn't have wanted to drive it across country but otherwise everything was great with the moveEric W.
El cliente no dejó un comentario.James A.
Fix the online reservation system for when an e certificate is used for the reservation. The e certificate should actually be charged upon return instead of the credit card.Barbara H.
This people have everything by the book!!! Excellent establishment !!!! And great cuatomer servicesandres J.
Hi Team, The gas wasn't full when I pick the vehicle but I delivered the vehicle with full gas. Receipt and photo i can attach for your reference. Pls give some discount for this as a loyal customer Thanks Samrat +1 813 215 4642Samrat C.
El cliente no dejó un comentario.Jennifer C.
Everything went well, low price, will use u haul again when neededRichard R.
The truck didn't have the accurate gas as told. Also, the brakes were horrible. They charged me for more gas as I put more than was in their initially.Kevin H.
Nothing I can think of . We always have a great experience going herePeter F.
Keep up your good work!Peter M.
I have used this location twice so far and the service has been excellent. Keep up the great work and service.Frantzso B.
El cliente no dejó un comentario.Steven D.
Tires weren't the best, windshield was a bit grungy and the interior could've use a wipe downLYRIA F.
The van smelled a little bit weird but everything else was okMiguelJ R.
El cliente no dejó un comentario.Denise K.
Everything was greatFrank C.
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.Bryan C.
El cliente no dejó un comentario.Michael P.
Christine, Tony, and the store manager are great! The only issues I've had are with using an e-certificate to rent the trailers I need for our non-profit. I sent that in another email, but it appears that the code that I enter when reserving is not what is used at checkout. I have to ask the person checking me in on the return to ensure that the e-certificate code is there. Other than that, these 3 are top notch!Barbara H.
The service is excellent, and they DEMO the product very nicely. I am very excited to use my bike rack now. Awesome team at UHaul who I met today.Anilumar N.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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¡Enviamos de un lado al otro de la ciudad o del mundo!
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¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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