Fast and efficient service. Very rare these days. ¡Gracias!Donna P.
Customer Reviews for U-Haul of Brandon
Brandon, FL 33511
(Between Kings Ave and Parsons)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Checar las mantas antes de salir ...Jose O.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.peter B.
Trailer should be ready when the customer gets there to pick it up and not have to waut for the mechanic to go over it to make sure it is usable.lee D.
El cliente no dejó un comentario.Brenda Z.
El cliente no dejó un comentario.Ronda M.
El cliente no dejó un comentario.Alan M.
El cliente no dejó un comentario.Michael E.
El cliente no dejó un comentario.MONICA G.
El cliente no dejó un comentario.Reginald W.
Dropped off after hours. Only complaint I have is that the key drop isn't noticeable. It was hard to find.Robert J.
Keep up the good work.Enrique L.
El cliente no dejó un comentario.Stephen G.
I've used at this location before however I was most impressed with the way I was treated. The young man went out of his way to make sure that everything was excellent. I will be using this location again.Gaylen K.
Great,so fast.1 2 3 I'm done.They were very nice to me.I don't think I was there more than 5 minutes.cheryl B.
El cliente no dejó un comentario.luc T.
El cliente no dejó un comentario.Naomi P.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Lillian S.
El cliente no dejó un comentario.Kelli S.
There were several previously damaged areas on the outside and inside this cargo van but the pictures in the acceptance app depicted a brand new vehicle. Declining the acceptance of the images did absolutely nothing and just resetarted the process. I purchased the additional coverage and the rep said that I could disregard all the damages. However, the fine print said that I could still be liable for the first $150. Something not entirely legal about this IMO as either I am fully insured or not!Gabor K.
Staff is efficient, helpful and very friendly.RAMIRO C.
El cliente no dejó un comentario.Eric D.
The customer service was very good from pick up to drop off. The equipment was a bit worn with a cracked windshield, broken mirror and the inside of the windshield as so dirty that it was hard to see out of.Aaron T.
El cliente no dejó un comentario.Doug H.
All good thank you :)MIGUEL L.
El cliente no dejó un comentario.Jeff P.
El cliente no dejó un comentario.Zan I.
El cliente no dejó un comentario.thomas R.
El cliente no dejó un comentario.Kathy H.
El cliente no dejó un comentario.Cary A.
El cliente no dejó un comentario.Ryan R.
Jonathan was amazing he was patient with me and understood my needs.David C.
El cliente no dejó un comentario.PAUL S.
El cliente no dejó un comentario.Daniel W.
El cliente no dejó un comentario.Jeffery H.
The location is extremely busy. It took about 30 minutes for a customer service agent to see me.Carlos S.
Was very surprised at how fast it was to check the truck out and back in. Customer service has declined in so many areas. I'm glad that I got such good service! I loved the fact I could do a lot of the paperwork ahead online! This helped make things very smooth.Beverlee F.
El cliente no dejó un comentario.JESSICA B.
Staff accommodating and well versed in their equipmentJim M.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.Mustapha H.
The employees at this location are awesome!Chase E.
El cliente no dejó un comentario.Langston H.
El cliente no dejó un comentario.DIANA B.
El cliente no dejó un comentario.Jeanette H.
El cliente no dejó un comentario.RICHARD C.
El cliente no dejó un comentario.Mark F.
Seems like every time I visit a u haul store, there is always only one employee to handle the front. And, in the line there are 3 people or more. Always slow. But, the customer service is always good.Carolyn M.
El cliente no dejó un comentario.Robert W.
Not sure anything could improve this location. Awesome customer service, friendly employees, organized and clean.KIMBERLY W.
El cliente no dejó un comentario.Darlene B.
El cliente no dejó un comentario.Alexander P.
Outside of the customer parking being small. The staff was courteous and helpful, despite the small parking area, the staff were efficient and well coordinated in moving trucks, trailers and customers vehicles to get hooked up and on their way in a timely manner.Dawn E.
El cliente no dejó un comentario.karen B.
El cliente no dejó un comentario.Roxana S.
Get more front desk workersJennifer A.
El cliente no dejó un comentario.Harold O.
El cliente no dejó un comentario.Janice H.
El cliente no dejó un comentario.LEROY M.
El cliente no dejó un comentario.ROBERTR R.
Everything went great! Thanks!Richard R.
Not issued a broken uhaulClerrance T.
El cliente no dejó un comentario.Rolando G.
The staff were excellent, start to finish. Edguardo did a great job getting me checked in and out the door, and I think it was Jesse who took care of the return. Personable, knowledge, and friendly. You can't beat that.Scott H.
I wish I got the ladies name who we ordered the truck from in store. She was super friendly and informative, and also very busy. The drop off was smooth and quick as well- he was also great! We will be back soon to get the truck again for our trip to N Carolina! Thanks'Jose H.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Cristina C.
El cliente no dejó un comentario.Mark M.
When drop off locations are given insure that the location will take the unit. This was not our assigned drop off and had to go an additional 30 minutes out of the way to find someone that would take it and not charge extraJASON B.
El cliente no dejó un comentario.Cory W.
More attendants at counter so line does not go out the door die to social distancing.Eve M.
El cliente no dejó un comentario.Nandi B.
Nothing to improve. The mechanic was very nice and diligent. Hitch installation was quick and looks great. I will know more when I use it.Traci C.
PROVIDE THE CORRECT SIZE TRAILER PER CONTRACT. WOULD NOT TRADE OUT,Kyong L.
El cliente no dejó un comentario.SASHA S.
Online reservation made at another location, went to pick up trailer, and they did not have one. They called this location and we had to go there to get one. Not impressed with reservation system.jon L.
Great personnel and serviceReinaldo M.
It wasnt that the truck was dirty, but the previous person that used the truck left all of their paperwork in the floor, a used mask, and an empty drink bottle. I cleaned it out. I was also a little disappointed in myself and the location because my negligence was I should have taken a picture of the gas gauge before we left. I put a little more gas in the truck than what was in there when I got it and I put 15.00 worth of gas in the truck before returning it. Then they told me I didnt put enough. So I was charge $22 or $23 bucks extra. I know we didnt use that much gas. I have used your company often and I was just a little disappointed by that. If there were a suggestion box about Uhaul it would be the truck should always have a full tank of gas when you rent it this way you make sure its returned on a full tank. Just makes more sense.WENDY L.
I've used U-Haul plenty of times. And I've used this U-Haul at this location every year for the last 4 years. Wonderful staff friendly and helpful and i will continue to come this location and refer them to everyone. Gracias.Carlos R.
Excellent overall service :)Tom M.
The young lady that help me , was very polite and she was very helpful.Chiqita S.
Because my wife reserved and when she when to went to get the truck that told her that she has an alert on her name that she can't rent any truckRoldan R.
Great fast friendly serviceThomas S.
Very easy rental!LYLE R.
El cliente no dejó un comentario.DENNY P.
El cliente no dejó un comentario.Rhonda M.
Nothing comes to mind. Very efficient and friendly service.barbara C.
Mgr very efficientDavid M.
Good service right their to unhook and check me in.KEVIN O.
El cliente no dejó un comentario.MELISSA F.
Free coffee and 6 oz. waters. Service was great and completed ahead of schedule.Ron A.
El cliente no dejó un comentario.DELSHON B.
El cliente no dejó un comentario.Christopher A.
will definitely recommend to friendsLinda R.
El cliente no dejó un comentario.Lisa O.
Tie down strap on car hauler was busted. Had to go back the next morning to have it replaced.Mikell J.
Just brief the customer on the controls inside the cab of the truck a little better but other than that the vehicle performed excellent and so did the trailer I would recommend it to anyone....thank you U haul!!!adrian P.
Servicios adicionales en esta ubicación
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