Sen V.
Excellent service; friendly team!!!
Comentarios de los clientes para U-Haul of Arlington Heights
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul of Arlington Heights
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Pete P.
good service , good location , good price be back again someday thank you ! Pete
Patrice C.
nothing comes to mind
Phillip P.
All employees were professional
Kim S.
The men that helped us were very knowledgeable and kind. Thank you.
Debra M.
John was very helpful and gave great customer service. I was really impressed with him.
ROBERT G.
The guy at the counter was very nice & helpful.
RAJKUMAR S.
No comments.
Sen V.
Excellent service.
Joanna V.
Improve the return process information. If it's your first time renting uhaul seems to take advantage of first time users especially after hours when using the app. I'm sure like everyone else when they rent again it will be cheaper than the first time.
STAN W.
Treat customer with respect. You may not like your job but you don't have to let your customer's know.
Joseph P.
The employee working Sunday was top notch customer service oriented. Snowstorm, no help--tremendous guy
Nigel G.
The staff were very knowledgeable and helpful.
Kevin M.
Overall the experience was great and the staff was very friendly and helpful. However, the person working the counter when I came in was not wearing a mask. Given that there were signs and many protective measures in place, I would expect everyone, employees and customers, to wear masks. If the employee stayed behind the counter with the plexiglass I would have been less concerned, but he came around to hand me the keys and point me to the truck with no mask on. Given the current pandemic state, I didn't think that was appropriate. However, we was very friendly and helpful, just addressing the mask issue would help. Thanks
Isidro D.
Nothing. Super knowledgeable guys always a breeze to pick up and drop off.
Joseph P.
Everything was great
Sen V.
Great service!
Denise I.
John was great. A huge help!
Mary M.
Super friendly and helpful staff. Thanks for making my first usual rental a breeze!
Paula G.
You guys always do a great job! Thanks!
edmond L.
Friendly staff. Everything went smooth
Michael K.
No need to change anything based on my experience. All three individuals I ended up working with were great and very willing to work with me to ultimately get the correct sized truck. I would definitely recommend to anyone.
RANDALL B.
Scott, Thomas, and John are always friendly, helpful, and efficient. Great guys to work with.
Sen V.
Great service!!!
Ted D.
Always a great experience and friendly staff,
John M.
John was very informative and pleasant.
Andrea W.
The attendant was very kind and helpful — he gave me tips for dealing with the snow and ice on the road! The whole process was smooth and easy.
Tiffany W.
Truck I rented was small for A king size mattress. Could of Used the next size bigger.
Steve F.
John was phenomenal and did a great job.
Bradley P.
The young guy who assisted me was great.
David C.
Nothing you are amazing 😉
Anmar A.
Pick up was simple and the individual assisting me was extremely friendly. Thanks!
Sen V.
Great service!!!
patricia S.
Renting was fast and easy! Friendly staff.
Bryan M.
Everything was great employees are good
William N.
Very helpful staff; great equipment. Would recommend to others!
Andrea R.
I had a last minute need for a box truck, so I rushed over to UHaul, Scott was super friendly and efficient! I appreciate the customer service kindness from both employees on site. Thank you!
Marilyn B.
With the Covid pandemic in full swing, I would have expected a cleaner vehicle. Luckily I brought my Lysol Spray and Lysol wipes and used them on the steering wheel and surrounding vehicle parts. I drove with my mask and gloves on somewhat afraid of what germs I could be in contact with.
JAMES R.
Nice job Easy to deal with Keep doing what u doin
Sen V.
Great service!!!
Felix M.
Quick Easy but most important friendly and thoughtful. Would use it again without a doubt. .
Thomas S.
Great customer service!
KELLY A.
Scottie was very friendly and helpful
Dean G.
Nothing
Michael B.
Great service
Sen V.
great service!
Jennifer A.
Thomas was awesome! So helpful and great customer service, will definitely come back the next time we need a truck.
Donny R.
This is the fifth time renting from this location in 2 months and I'm very pleased. Fantastic customer service.
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