I drove this vehicle a total of 5 miles - the gas gauge never moved. They charged me almost $15 for gas. Ridiculous. They up-marked the gas level. No way 5 miles used 1/8 gas.Nannette B.
Customer Reviews for U-Haul Moving & Trailer Hitch Center of Hagerstown
Hagerstown, MD 21740
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nice to do business with them. Good experienceAurelio R.
Very friendly knowledgeable people working there !! Five star service def coming back !!!Brent David J.
Ordered a utility Dolly but wasn't told none was available until pick up.Alan J.
The entire process went very well.RICHARD T.
Manager was rude spit his tobacco into a cup Tech was an hour late I was told an hour total it was 3 hours Didn't add all of the accessories we asked forEddie C.
El cliente no dejó un comentario.Leonard D.
El cliente no dejó un comentario.Kenneth T.
El cliente no dejó un comentario.Mose Jr B.
Professional and courteous staff. Very patient when I had to extend my rental for several hours.Keith M.
VERY bothered that I arrived at the Waynesboro , PA location for my rental only to find out the online system reserved it in HAGERSTOWN, MD. Bait and Switch??? Make it abundantly clear that the location isn't the location I entered. very customer UNfriendly when I have an extra hour of driving to return rental.Benjamin T.
El cliente no dejó un comentario.Edward Z.
One of the better U-Haul locations I've used.Douglas H.
El cliente no dejó un comentario.Amy N.
El cliente no dejó un comentario.janet F.
El cliente no dejó un comentario.Matthew W.
We had a brand New van that had electrical (computer control) anomalies. Front collision detection alarm and blurred collision camera warnings flashed on the dash board incessantly. Otherwise it was a great vehicle. Your Hagerstown staff is the best!Daniel C.
El cliente no dejó un comentario.Jerry M.
Employees nice and were helpful. Got me checked fast.ABBIE W.
El cliente no dejó un comentario.Phillip W.
They are awesomeBrenda M.
They are awesomeBrenda M.
They are awesomeBrenda M.
El cliente no dejó un comentario.Stanley D.
Check-in/out process was a breeze. Staff was friendly. Great experience.Dana K.
Employees at this location are polite and efficient. A great place to rent a Uhaul vehicle.Spencer G.
Very nice peoplePamela H.
The location was great and very helpful. The Uhaul call center was not! I only found out accidentally that Uhaul had moved my pickup location to a center 7 miles away, and were quite rude about telling me. I only found out when I went to the location near me, where I was supposed to pick up my truck, and learned that Uhaul had cancelled my reservation! I had to call, wait for 3 hours, to find out that they had changed the pickup location without notifying me. Nice...Douglas Z.
El cliente no dejó un comentario.Kristofer S.
I reserved an appliance dolly four days before the rental date. When I arrived, I was informed that the UHaul Center did not have any. I would like to have been told that earlier in the process so I could obtain the appliance dolly.Didier O.
El cliente no dejó un comentario.Michael P.
The UHaul dispatch people assigned me a smaller truck than what I reserved. The location switched me to the right size truck.Brian F.
I reserved a truck in Waynesboro, PA and the morning I showed up to pick it up was notified that the truck was actually in Hagerstown, MD. Nobody notified me about that. I ended up paying $35 extra in mileage to you guys. Whole organization seems very unorganized.Timothy H.
El cliente no dejó un comentario.James S.
Jason did an excellent job getting me setup with a trailer.Lionel V.
El cliente no dejó un comentario.Joey A.
The guys who helped us move were really great!!! They were patient going up the stairs and handled the move with humor and kindness. They were awesome!!!Shawn H.
El cliente no dejó un comentario.Noel W.
El cliente no dejó un comentario.Patty P.
Check in woman was very personable. Then Jason, the installer, looked at my bike rack to ensure the hitch I'd ordered was the right one. After installation Jason went above and beyond by helping me put the bike rack on, which is a cumbersome beast. 10 out of 10!William D.
El cliente no dejó un comentario.Mark L.
El cliente no dejó un comentario.JEFFREY C.
El cliente no dejó un comentario.Narasimha Rao A.
Great! Awesome, no problem!Dale D G.
El cliente no dejó un comentario.cynthia S.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Kenneth S.
El cliente no dejó un comentario.Kristen S.
Staff were professional and courteousBrian R.
Passive and mediocre service.Joseph-Israel K.
Abs light was on the entire time and the truck had a low speed misfire. Vehicle should be diagnosed and repaired.Randy C.
El cliente no dejó un comentario.DENNIS C.
El cliente no dejó un comentario.FERRY F.
COVID-19 eraâ€¦.make sure truck cabs are clean please.Avarice H.
El cliente no dejó un comentario.Tina S.
El cliente no dejó un comentario.David C.
El cliente no dejó un comentario.JAMES J.
El cliente no dejó un comentario.JEREMY M.
El cliente no dejó un comentario.Sherri M.
El cliente no dejó un comentario.Jordan R.
The staff was very accommodating, friendly, and polite.Ashley A.
I would like to give a especial thanks for Jason for his professionalism and honesty.LUIS K.
Best uhaul place among the 5 options in HagerstownKenneth S.
El cliente no dejó un comentario.Kimberly B.
good experience - quick and easy check in and check outBrian N.
Nothing. Young lady was very articulate and helpful.kenneth Y.
El cliente no dejó un comentario.Emily H.
El cliente no dejó un comentario.Sophia P.
I had a blowout towards end of trip. Noticed right rear tires were replaced new but left rear was worn down. Which probably cause the truck to ride unevenHarry J.
El cliente no dejó un comentario.Kristen S.
next time how about leaving the key out for our uhaul so we don't have to drive all around town looking for one . we got a smaller uhaul than we needed and it was much harder to pack & move . all they did was discount our mileage . poor experienceSierra S.
El cliente no dejó un comentario.Thomas M.
I would like to be contacted regarding our experience. We had a terrible experience.Juan M.
El cliente no dejó un comentario.Frank P.
nice people working there. the truck ran and stopped fantastically. i dont like moving but this truck made things a whole lot easier. thanks !James S.
These guys are AWESOME!!!!!!!!!Robert S.
El cliente no dejó un comentario.Nancy E.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.gary S.
Online reservations need to be a lot better! I made a reservation online, show up to the location to pick up truck, just to find out there were no available trucks within a 50 mile radius. When i called customer service they told me i picked the option to have a scheduler call me even though there was no equipment available at the time. If there was no equipment available then why would you allow me to make a reservation?? Dumbest system I've heard of and it wasn't always like this. I've rented plenty of trucks over the years and never ran into this problem.Vincent M.
El cliente no dejó un comentario.Jon R.
I had chosen another location. Apparently they did not have the equipment so U-Haul switched me to this location WITHOUT telling me. I called the old location the night before and they said they have no equipment. If I hadn't, I would have gone to the wrong place.JASON R.
I could not return the trailer using the uhaul app on my phone. The app would not attach the pictures to the return and I could not complete the return. I called customer service and the agent was great. GraciasStephen C.
Excellent customer service. Quick and easy check-out and check-in process!!! Five-star service!John W.
Great customer service best rental truck experience we have hadWil H.
Staff was professional and helpful.gregory S.
Friendly staff easy pickup and drop off. In and out quickly. Had my truck ready.Wayne J.
Always great service at this location,Joseph S.
El cliente no dejó un comentario.Jasmine G.
Great to be able to drop off early. Only complaint was no direct access to cell power without an adapter.Lee Anne H.
Check your trucks when they come back. Rented a truck on 8/9/2021 went start putting things in the truck and found roaches crawling up the walls of the truck. We killed them so started to unload the truck and found roaches in my belonges. This was not acceptable. We want our money back.Donald B.
El cliente no dejó un comentario.SYED Q.
Great people with a great attitude, and fast serviceMatthew O.
Jason was an amazing installer. He was quick, explained how to attach my bike rack and even gave me a few helpful tips. The inside sales person was also very friendly and offered seats to my children and me while we waited. It was an overall great experience.Michael W.
El cliente no dejó un comentario.Steven L.
El cliente no dejó un comentario.Jessica S.
El cliente no dejó un comentario.Carl P.
El cliente no dejó un comentario.Peggy S.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!