Customer Reviews for U-Haul Moving & Storage of Youngstown

4713 comentarios

1033 Mahoning Ave   Youngstown, OH 44502
(@ Glenwood)

(330) 744-4146

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(330) 744-4146

1033 Mahoning Ave
Youngstown, OH 44502
(@ Glenwood)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

LUISA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tod N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS C. 
Clasificación:
5.0

The location was fine, it was the online no contact service that was horrible! I reserved my pick up for 5:00 and there was no key, and I did receive a text from uhaul with instructions until 7:03 this morning! Unacceptable.

Mykelle R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE M. 
Clasificación:
5.0

Very good customer service.

Robert C. 
Clasificación:
4.0

They should fill the tank when offered and still require it at the half point when returned. I was not mentally prepared to spend that much on gas

JENNIFER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

Friendly and efficient

BARRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA B. 
Clasificación:
5.0

Matt was fantastic. Best experience I've ever had with any UHaul rental thanks to him

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Need more workers in this location. Stood in line for 45 min. after being on hold with them for an hour...

Justin R. 
Clasificación:
5.0

Staff was super informative and friendly.

DARLENE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN R. 
Clasificación:
4.0

The transaction went quick and customer service was wonderful!

PAMELA C. 
Clasificación:
5.0

Don't charge so much for a basic trailer. Give more reasonable pricing for trailers and other equipment.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMIEA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SULTAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRELL M. 
Clasificación:
5.0

The man who helped me was very nice and told me everything I needed to know. It was the first time I ever rented a uhaul and he made the process very simple and I appreciate that.

Valerie S. 
Clasificación:
5.0

Nada

PAUL M. 
Clasificación:
5.0

Customer service was awesome.

YVETTE S. 
Clasificación:
5.0

Perfect day, truck was ready and waiting for me at pickup, got done early dropped off after hours, very simple and easy thank you

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN H. 
Clasificación:
5.0

Ninguno

RIZALINO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIRIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

All the people I dealt with were not only knowledgeable but very polite and friendly. I highly recommend this location!

ASHLEY R. 
Clasificación:
5.0

don't change a thing! great employees and products!

jeff S. 
Clasificación:
5.0

Customer service was very helpful and the service was promp. Thank you so much

GUADALUPE G. 
Clasificación:
5.0

The guys at this location should be given a raise!

VINCENT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
5.0

Café gratis

Lake B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHANDA M. 
Clasificación:
4.0

Efficient service and friendly personnel.

DAVID H. 
Clasificación:
3.0

Maybe have them move a little more quickly

TRENT U. 
Clasificación:
5.0

My Experience was Amazing,Fast and So Blessed and my Storage is Clean.

Lisa M.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and more importantly, knew what they were doing.

Michael c.  |  Overall Experience 
Clasificación:
5.0

Love the service

Sherrell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANINE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

angelica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELICA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHAEL B. 
Clasificación:
5.0

All staff was excellent. Checking out was simple and easy. Leo went above and beyond moving my rental van up, and making sure the heat was on so I got into a warm vehicle and the very cold day. Drop off was equally a simple and pleasurable experience.

BRENDAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELA L. 
Clasificación:
4.0

It was very satisfactory

LUMARD D. 
Clasificación:
5.0

Nothing at this time

RAYMOND P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN Q. 
Clasificación:
5.0

A great experience from start to finish!!

JAMES N. 
Clasificación:
5.0

Nothing at this time

RAYMOND P. 
Clasificación:
5.0

The staff at this facility is top notch They are the nicest group.of people i have dealt with in the storage world.. Plus ashley is a cutie lol

Michael c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONELLA S. 
Clasificación:
5.0

The lady I spoke with Saturday was extremely helpful and was out in the cold going above and beyond (she's the one that canceled the original reservation for me since I had to pick it up in Pittsburgh) please recognize each employee from each of your locations. They're a great asset to the company!

Theresa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
5.0

All of the employees that I had contact with were friendly and respectful. Will definitely use this location again.

HEIDI D. 
Clasificación:
5.0

You guys were very professional and helpful , thank you

WILLIAM D. 
Clasificación:
5.0

N/A The associates were very friendly and professional.

YUVONKA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIEN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
3.0

when I came in one person told me it would be one price and when I came back with the money and another person took care of me it was way less (like $50 or so). Though I'm not complaining that it was a lesser amount, I was concerned that I got two different totals from two separate employees.

WANDA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMMY V. 
Clasificación:
3.0

Truck was dirty and very rough to drive

Elaine M. 
Clasificación:
5.0

Nothing to improve on. I was there at 7am to pick up a trailer and was on my way by 7:15am.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

willie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAOS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom N. 
Clasificación:
5.0

always count on U-Haul

STEPHAN N. 
Clasificación:
5.0

Service was fast and very professional. I was hooked up and ready to go in no time. Equipment was clean and ready to go get my job done.Keep up the great service job well done.10+ ðŸ'

Mark N. 
Clasificación:
3.0

Truck quit running when we were filling it up with gas to bring it back very very frustrating and we were stranded

Rita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

Solid equipment and great people at both pickup and dropoff. Thanks very much!

Joshua T. 
Clasificación:
5.0

The equipment was easily dropped off in the parking lot where I was met by the employees.

Daniel M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Travail D. 
Clasificación:
5.0

Very professional and helpful

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda M. 
Clasificación:
1.0

I had a trailer set for pick up that was the 6x12 then called to be told even tho my card was used to hold it was no where around and had to get the smaller one witch then I had toake 3 times the trips and used way more gas

Robert F. 
Clasificación:
5.0

N/C

clarence S. 
Clasificación:
1.0

El cliente no dejó un comentario.

EMILY H. 
Clasificación:
4.0

Very nice csr's. Will return if needed again!

SHAMIKA T. 
Clasificación:
5.0

I would def use uhual for my future storage n movin needs.

Latoya J.  |  First Impressions 
Clasificación:
5.0

Nice staff to work with

edd r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
4.0

Car dolly was connected to Uhaul truck by Uhaul staff. Car dolly was not tightened-down on the ball hitch and lifted off ball while loading dolly. It was actually untightened as far as it would go. I will definitely double-check connections in the future!

Bart B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA W. 
Clasificación:
5.0

Great location and great service. We'll rent from them again and we recommend this location. The truck pull down door was very difficult to close. I would hope that the would be a critical maintenance feature and was surprised it was a problem. Also, I very much dislike the two wheel dolly in the back of the trucks. I know you are about the added revenue opportunity, but every inch is important - take them out please. Two very small items. Otherwise great experience.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZINA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nalungo A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cherub t.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

RONALD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
3.0

Equipment was not at the location I booked it at. Never was explained to that the 17 foot was only in town, then had to return it to a uhaul location farther than I thought and to top it all of was charged an extra $60 for not being able to return it until a day later

ANDREW F. 
Clasificación:
5.0

Great help with returning the truck!

MITCHELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR D. 
Clasificación:
5.0

A great experience with friendly employees!!

albert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher J.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivy Z.  |  Overall Experience 
Clasificación:
5.0

Matt and his crew were awesome. They went above and beyond.

Owen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie A.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with the service and the facility, The staff was always pleasant to work with. Thank You for a wonderful experience. A Robinson

ANNA R.  |  Overall Experience 
Clasificación:
5.0

The uhaul gentleman that helped was very knowledgable and very helpful

THERESA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly R.  |  Overall Experience 
Clasificación:
5.0

I have used uhualnstorage more then once and both times I have felt safe keeping my items there. And any questions I have this locations customer service was always helpful and nice to work with. Thanks again

Keven W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

sherrell m.  |  Overall Experience 
Clasificación:
5.0

Great Service all the way around!!!

Roy A.  |  Overall Experience 
Clasificación:
5.0

The place is always clean as a dime and fast and friendly service!!!

JOHN K.  |  Overall Experience 
Clasificación:
4.0

The lady who work their with the orange hair is ignorant . Everyone else was very helpful . (Mahoning avenue location)

Ida O.  |  Overall Experience 
Clasificación:
1.0

When renting storage staff gave me the wrong storage unit...when returning with things I had to pay the difference for the correct one which I didn't have a problem with. When returning my truck staff told me the furniture pads were not in the truck so they would have to charge me. I did not use any furniture pads and my move was quick and simple. IT WAS THE STAFFS FAULT FOR NOT HAVING THEM EQUIPPED WITH THE TRUCK WHEN GIVING ME THR KEYS. Problem was resolved was not charged for what I did not utilize. Still would not recommend this location for anyone.poor customer service

Don'Jeane L.  |  First Impressions 
Clasificación:
1.0

It was terrible

Micheal S.  |  Overall Experience 
Clasificación:
1.0

Staff was very rude

antia w.  |  Overall Experience 
Clasificación:
5.0

All reps are knowledgeable, courteous and efficient. Great local customer service.

Melanie T.  |  First Impressions 
Clasificación:
5.0

Had no issues for the 4 months my property was there.

Loretta P.  |  Overall Experience 
Clasificación:
5.0

What a wonderful experience. The staff went out of their way to be helpful. They made a difficult situation so much easier. Thank you!!!!! I would recommend this location to everyone.

Kevin h.  |  Overall Experience 
Clasificación:
5.0

I appreciate everyone who answered all my questions that I had and were nice during my time with uhaul

Vanessa C.  |  Overall Experience 
Clasificación:
5.0

Excellent service. Warm and kind especially Crystal. Very professional. We would us this location anytime. They made a tough day a little bit easier

Kevin h.  |  First Impressions 
Clasificación:
5.0

Good experience

Matthew S.  |  Overall Experience 
Clasificación:
1.0

Very scary building and unsafe. The building was falling apart.

Delta Z.  |  Overall Experience 
Clasificación:
5.0

😎

Tamara M.  |  Overall Experience 
Clasificación:
1.0

They charged our account for something we did not have I would not recommend them to anybody they still have not refunded my money.

ARTURO H V.  |  Overall Experience 
Clasificación:
5.0

Great service and staff, made our moving and storage very easy.

Randy D.  |  Overall Experience 
Clasificación:
1.0

My stuff was covered in rat feces......

Jacinta S.  |  Overall Experience 
Clasificación:
5.0

It was a pleasant experience and a pleasure doing business with Uhaul.

Sherry L.  |  First Impressions 
Clasificación:
5.0

Uhaul has been a blessing. Thank you for hiring kind and generous workers.

Tyra R.  |  First Impressions 
Clasificación:
3.0

Staff need more computer training

John S.  |  Overall Experience 
Clasificación:
2.0

To expensive for that box room

Theresa B.  |  Overall Experience 
Clasificación:
2.0

There was a dead mouse in the storage unit. I'm concerned that mice may ruin the furniture

Michael P. | Reservación
Clasificación:
2.0

Although the storage facility was well lit and somewhat clean, i had two mattresses thst were saturated with cat urine while in this unit. Not happy

ANNETTE T.  |  Overall Experience 
Clasificación:
3.0

I had a space on the first floor for 5 years. After the 2nd year I began seeing mice drippings in my space. The upper level was remolded and a family member rented a storage space and there were mice

BRENDA S.  |  Overall Experience 
Clasificación:
5.0

The door next to the docks would have been more convenient to load the trailer but is kept locked.

Annie M.  |  Overall Experience 
Clasificación:
5.0

very convenient, easy for me to store my extra stuff. The best bonus was that there was a clean, private bathroom that I was able to use in situations where I couldn't make it back to my office.

Steven B.  |  Overall Experience 
Clasificación:
5.0

Cyril was so friendly, knowledgeable, and helpful. He definitely made the storage of my U-Box and my move much easier.

Erin O.  |  Overall Experience 
Clasificación:
4.0

This Uhaul is a convenient spot to store items if you are located at/around YSU. It's an repurposed older building with original floors, walls, and ceilings. There is a variety of unit and they are ok

Diana B.  |  Overall Experience 
Clasificación:
1.0

Called on 8/17/2018 at 2:00 pm to cancel my reservation. It took 60 mins for your company to answer and try to figure out how to cancel this order. What a disaster this was. I will never call again

mark h. | Reservación
Clasificación:
5.0

I had a pleasent expirence at Uhaul. Staff was friendly and helpful.

Sisham I.  |  Overall Experience 
Clasificación:
4.0

The only problem I had was me moving my things out 2 weeks before my next payment was due and I couldn't get half of my money back, you guys should think about prorating.

Jelinda H.  |  Overall Experience 
Clasificación:
4.0

Gracias.

WILLIAM S.  |  Overall Experience 
Clasificación:
2.0

The staff members are not likable. Their attitude suck. But the young lady there is very welcoming.

GERALD S.  |  Overall Experience 
Clasificación:
2.0

YALL are very UNPROFESONAL AND one of your workers let somebody cash out my storage without me or my ID!my stuff was scratched up in my storage unit and when I put it in there it was not like that!

Annette M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

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    Autoalmacenamiento

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    Contenedores U-Box®

    We ship across town or accross the world!

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    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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    Trucks for Sale

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  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

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