El cliente no dejó un comentario.Joel B.
Customer Reviews for U-Haul Moving & Storage of Worthington
Worthington, OH 43085
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Ronald H.
Excellent location and workers very friendly. My only complaint is the tight aisles when using a larger UHaul to load/unload.Leslie F. | Overall Experience
El cliente no dejó un comentario.JILL A.
El cliente no dejó un comentario.KAILYN B.
El cliente no dejó un comentario.ASHANTI G.
Got what I asked for, when I asked for it, and they were accommodating when I needed an extra hour. No hassle pick up or drop off. I've used this same location a few times and have been pleased with the service each time.ERIC H.
Nothing to improve; staff was great to work with; friendly and professional.CHRISTIAN C.
El cliente no dejó un comentario.John S.
Allow your online reservation system to give me the capability of changing the drop-off date. The default is four days and I knew that wouldn't be enough -- I had labor to load the truck on Saturday (when I picked up the truck), but would not be leaving until Wednesday. I also did not have labor to unload until the following Saturday. So I absolutely needed more than four days, but could not do that online.VIRGINIACAROL W.
Very nice and professionalCHERYL B.
Just dropped it off in an open spot. Nothing else special. Everything is straight forward.BRANDON J.
He was extremely helpfulEMMANUEL B.
Dakota was awesome to work with. Efficient and friendly.JAMES H.
El cliente no dejó un comentario.CYNTHIA R.
The girl at the counter was excellent!!cindy R.
I worked with owners 1 on 1 super professional atmosphere. I used a transporter for first time Dakota actually hooked everything for me. This is the best uhaul location I ever worked with. Caylen was super helpful, calling around to assist me with the best size truck to fit my needs. The truck I rented was to small so both Caylen and Dakota called several locations and got me a 20 footer next day. I literally love these awesome folks at Uhal. Please use this location, its WORTH ITDeshanda M.
El cliente no dejó un comentario.leah y. | Overall Experience
Parking terrible; the tire pressure system was not working and had a warning message the entire time. But the staff was good, the truck was clean and ran well.SCOTT M.
El cliente no dejó un comentario.MICHELLE D.
El cliente no dejó un comentario.Jessica T.
El cliente no dejó un comentario.Eric T. | First Impressions
Staff greeted me as soon as I pulled up.Jeff G.
El cliente no dejó un comentario.DAVID F.
El cliente no dejó un comentario.GRANT B.
The two young people who were working on this day were great. Polite and helpful!Donna B.
El cliente no dejó un comentario.JOHN L.
Great service. Explained everything.TYSHAWNA W.
El cliente no dejó un comentario.ERIKA B.
El cliente no dejó un comentario.AMITAI S.
El cliente no dejó un comentario.Kuan T.
The seats inside the van had hair all over them, like it hadn't been cleaned out or sanitized...TIARA H.
El cliente no dejó un comentario.JAMES T.
Dakota was the bestDanny T.
El cliente no dejó un comentario.Terry S.
Have better parkingHeather B.
El cliente no dejó un comentario.Mona R.
El cliente no dejó un comentario.Alan B.
Great serviceTHOMAS W.
Awesome customer service!!!!!!!!Paul T.
El cliente no dejó un comentario.MARK C.
Uhaul should update how customers should decide upon a truck size. Based upon Uhaul's info, we should have only needed a 20 foot truck for our long distance move, but we really needed a 26 foot truck. We had a hard time trying to get our 2 bedroom apartment things in and had to discard important items only to have to purchase them again.Ltanya C.
El cliente no dejó un comentario.Katherine L. | Overall Experience
El cliente no dejó un comentario.Jacqueline C.
El cliente no dejó un comentario.Jacqueline C.
El cliente no dejó un comentario.David E.
The employee at this location was very helpful and she had me checked in/out in no time! I'll defiantly be returning for future needs.Tyler Y.
This location does a really good job of telling me that they will issue a refund for services not rendered, but then never actually doing it. There is a disconnect. In February, I was told that I would be issued a refund of a $15 late change, that has yet to happen. And just yesterday, we were supposed to get a dolly, and did not. I called back to request the refund and have not seen it. The lack of prompt customer service makes the experience harder. Such little things that are unattended to could have made the experience much better. Pretty basic misses.KIMBERLY D.
The associate working was amazing. I changed my mind twice before getting the right unit. She had everything completely ready to go in minutes. Excellent customer service!CAROLYN H. | First Impressions
The staff at this facility is AMAZING !!!Michael J.
El cliente no dejó un comentario.Alan B.
El cliente no dejó un comentario.Zoe B.
El cliente no dejó un comentario.Katherine L. | First Impressions
El cliente no dejó un comentario.HARRISON L.
El cliente no dejó un comentario.JAN L.
El cliente no dejó un comentario.KYLE T.
Hire competent and honest staff. The 2 queen size mattress covers that I pre-purchased online were not available/in stock when I went to pick up the truck. The clerk said that she refunded the money. However, the refund has not yet appeared on my credit card, In the meanwhile, she created a false online receipt that says that all pre-paid items were picked up. Dishonest and disappointing.JUDYLYN R.
El cliente no dejó un comentario.DOUGLAS C.
El cliente no dejó un comentario.Lisa A. | First Impressions
El cliente no dejó un comentario.David V. | First Impressions
El cliente no dejó un comentario.David V.
El cliente no dejó un comentario.Brent W.
El cliente no dejó un comentario.BRADLEY R.
Can not think of anything. The girl that waited on us was very good and knew her stuff.JAMES T.
El cliente no dejó un comentario.SPENCER M.
El cliente no dejó un comentario.Mary J.
El cliente no dejó un comentario.OMAR A.
El cliente no dejó un comentario.matthew W.
El cliente no dejó un comentario.AKHTER A.
I never interacted with anyone at this location, but you are forcing me to rate them, which is typical of your web services, which are are slow, buggy, and confusing to use. BTW, I am an IT professional with over 30 years experience and created my first web page in 1997. The damage was due to the loading by the MovingHelp provider in TX (they needed to secure the boxes with rope so they wouldn't shift and fall into other boxes and items). The U-box was fine and worked well.Mark F.
El cliente no dejó un comentario.ADAM D.
Great customer service! Quick and easy check in/out. Every truck I have rented has been super clean with low miles.BECKY B.
El cliente no dejó un comentario.JOHN M.
The manager is awesome....she runs this place so wellTRENET T.
El cliente no dejó un comentario.KYLE A.
El cliente no dejó un comentario.JOHN E.
The staff at this location were very nice and pleasant to work with. They went above and beyond what they needed to do to help us get into a truck so we could finish the job that we started out to do. This will be my go to if I ever need a truck or trailer again. Thank you Dakota and the rest of the staff that helped us today. We wouldn't have been able to move those couches without the truck!KEVIN R.
El cliente no dejó un comentario.ALBERTA M.
Little parking hard to maneuver the truck easilyKASEY E.
Lady Kaelyn and Sir Dakota rock at this location!! They are most helpful and supportive to work through anything!! True gems!TERRI I.
El cliente no dejó un comentario.Samantha L.
El cliente no dejó un comentario.GINA B.
El cliente no dejó un comentario.BILLIE M.
Good experience. Friendly and helpful staffKEVIN O.
El cliente no dejó un comentario.SHARTICE G.
The people were very good to work with.TIMOTHY H. | Overall Experience
The location is convenient but the truck we rented was dirty. It has dog hairs all over the seats and the inside doors needed cleaned which we did immediately especially because of COVID. Also my handicapped husband had to walk to the back lot to pick up our rental instead of them bringing it out front for us. We rent here often and this was our worst experience.JOHN S.
El cliente no dejó un comentario.loraine g. | First Impressions
Staff was very helpful a d accommodating. Thanks!rachel j. | First Impressions
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.YUZE G.
The staff at check was really helpful. I backed my truck up and they hooked the trailer up and I was free to go. Returning was easy as backing up and they unhooked it. Amazing service, Will be back. Thank you. The new manager was so helpful with my questions when I didn't understand the rental process.DANIEL B.
El cliente no dejó un comentario.MAREN U.
Keep being youAlice S.
El cliente no dejó un comentario.AUDREY D.
El cliente no dejó un comentario.Brian A. | Overall Experience
El cliente no dejó un comentario.KEVIN B.
Very friendly staffTravis G.
El cliente no dejó un comentario.Angela S. | Overall Experience
Expert friendly staff.THOMAS U.
Barely enough room to drive a 26 foot truck inside. Forget about making a u-turn. Can be dangerous with all the rental vehicles and trailers tossed everywhere.LEOPOLDO C.
Everyone was very nice and helpful ..ANDREA H.
El cliente no dejó un comentario.DAVIDROBERT M.
El cliente no dejó un comentario.JENNIFER V.
El cliente no dejó un comentario.Mike S.
Customer service at this location is great, we rent vans and trucks on regular basis, we also have 4 rental init at this location, Dakota and Kylan are great workersALEKSANDAR K.
El cliente no dejó un comentario.ROBERT C.
Everything was clean and in good working order. No issues at all.WILLIAM L.
If a customer calls and says they will have to jump a vehicle because the battery is dead after running hazard blinkers for 10 minutes the office should advise the renter that the battery is probably bad and needs to be replaced. Roadside could have come and fixed the battery while we loaded the truck.Michael Z.
El cliente no dejó un comentario.TRAVIS M.
I always use the UHaul in Worthington to move heavy things that my car can't fit. Very pleasant customer service every time i go, and the rentals are always in good shape.VALENTYN R.
I am very pleased with UHaul service in Columbus.paul C.
Dakota was great. He got me set up with a storage unit and took my rental truck back. Great to work with.Brian A. | First Impressions
The people were very nice and helpful i will use it again Steve and Deb Thankssteve m. | Overall Experience
El cliente no dejó un comentario.Tim H. | Overall Experience
El cliente no dejó un comentario.Charity P. | Overall Experience
El cliente no dejó un comentario.MEHMET K. | First Impressions
Only concern is how narrow the space is when trying to get to the back buildings. Nearly got hit by drivers a few times. Maybe post a reminder/speed limit to nudge people into being careful?Naomi A. | Overall Experience
The storage facility was small. There is no way the 26ft uhaul could have menuvered around the property. I never entered the facility and canceled the unit. I was extremely disappointed.Vincent S. | Online Move In
I had an excellent experience with UHaul in both McAdams Pk, Wichita, KS and Worthington-Galena, Columbus, OH. I didn't get the gentleman's name who helped me in Wichita, but Andrew was excellent at the Columbus location.Angela S. | First Impressions
Just thanks.sheryl c. | Overall Experience
El cliente no dejó un comentario.Corie M. | Overall Experience
El cliente no dejó un comentario.Luis P. | Overall Experience
El cliente no dejó un comentario.Adonis B. | Overall Experience
El cliente no dejó un comentario.DAVE D. | Overall Experience
I was in this storage unit more than 7 years. There were various managers over that time and all were nice, friendly and helpful. Autopayment was convenient on my credit card. The office was always clean and well maintained. I felt safe in my unit. I will say that I learned several years through my time there that they were not supposed to rent out the unit that they gave me. I didn't realize it but the concrete apron at the entrance of the unit was missing, which meant tons of dirt and debris blew under the door covering everything I own. New managers fixed it so that's good. And like I said every manager was nice. But apparently my unit was on a "do not rent" list and the original managers rented it to me anyway according to maintenance. So ... don't rent units if they don't have concrete pad/apron at entrance.HOLLY R. | Overall Experience
El cliente no dejó un comentario.Craig P. | First Impressions
El cliente no dejó un comentario.Brett R. | Overall Experience
Staff was very helpful on move-in day. The only reason I gave 4 stars instead of 5 is our items barely fit in the selected unit because the door opening was more narrow than expected.Tammy H. | Online Move In
El cliente no dejó un comentario.Allison G. | First Impressions
keep it upRaaheem W. | First Impressions
El cliente no dejó un comentario.ROB A. | Overall Experience
El cliente no dejó un comentario.michael F. | First Impressions
Nice job. Parking out front is a bit difficult.DANIEL O. | Overall Experience
El cliente no dejó un comentario.robin t. | Overall Experience
El cliente no dejó un comentario.Brett R. | First Impressions
El cliente no dejó un comentario.Kirk J. | First Impressions
¡Gracias!rosanna b. | Overall Experience
El cliente no dejó un comentario.steve m. | First Impressions
El cliente no dejó un comentario.ROB A. | First Impressions
El cliente no dejó un comentario.kayleih m. | Overall Experience
El cliente no dejó un comentario.Angela H. | First Impressions
El cliente no dejó un comentario.DAVID K. | First Impressions
Very patient and helpfulDonna O. | First Impressions
The service provided by all at this storage facility was wonderful! Specifically Kaelin and Christina! We had an issue with one of the doors which was resolved efficiently and there was great communication thru the process. We will continue to use their services as needed. Thank you for everything!! Caroline MackeyCaroline M. | Overall Experience
El cliente no dejó un comentario.Shane H. | First Impressions
El cliente no dejó un comentario.James I. | Overall Experience
The staff was very friendly, they were able to get me in and out within 20 minutes.Phillip W. | First Impressions
El cliente no dejó un comentario.aimee b. | Overall Experience
El cliente no dejó un comentario.WILLIAM C. | Overall Experience
El cliente no dejó un comentario.James I. | First Impressions
Excellent because of the customer service, thank you! AnthonyAnthony G. | Overall Experience
El cliente no dejó un comentario.Phillip H. | Overall Experience
When I reserved the trailer I was told I could return it at any uhaul location. Not the case here. Had to unload the trailer after driving 1750 miles & deliver it to another location at 5pm Friday.KERRY M. | First Impressions
My life has been such a turmoil as my husband was killed suddenly and I had to move back to Ohio. Throughout the last 5 months I can honestly say the folks at the Uhaul facility have been wonderful! aDana G. | Overall Experience
The lot itself it incredibly difficult to maneuver, it is dangerous. There are such tight corners that are not realistic for moving trucks coming and going.Canady P. | Overall Experience
The front desk guy was very nice and worked hard to get a truck rented and then get me checked in. I did the facility very tough to navigate due to all of the trucks and trailers parked everywhere.Urban I. | First Impressions
Easy access, friendly, helpful staff! Thanks! I'll be back!Mary C. | Overall Experience
Clean environment! Great office staff! Very helpful and courteous! I've been here before, and will continue to use this location! ¡Gracias!Mary C. | First Impressions
Staff was very helpful both in making the appointment and day of rental.Phillip H. | First Impressions
No commentAyub B. | Overall Experience
A perfect experience!Andrew R. | First Impressions
The office is extremely quick to respond to any issues and always pleasant. I would have kept my belongings there but the rent for a 5x10 was 40%-50% higher than other facilities near meDarren O. | Overall Experience
Friendly staff, very helpful.Roy V. | Overall Experience
Well maintained and the people I dealt with were always friendly. Very easy to rent and quick to check-out. Overall, great experience.Chad S. | Overall Experience
All the problems and obstacles with moving were taken care of promptly. We really appreciated that.Elaine S. | First Impressions
The reason why I selected below average what's because your computer system absolutely sucks could not assign me a password to get in and out of the gate the automatic bill pay wouldn't work my experiMatthew K. | Overall Experience
Friendly staffs and clean placeItaf D. | Overall Experience
Great Staff and very helpfulJoe D. | Overall Experience
Good facility. Very clean. Had some billing issues but they were easily resolved. Good value.Bruce M. | Overall Experience
NDAshley M. | Overall Experience
The Staff at this facility were outstanding in every way. First Rate .Will be back next year.Bernard S. | Overall Experience
Thank you for this nice facility.JEANINE V. | Overall Experience
Staff was very helpful in choosing a unit and with the truck rental. Unit was clean and the truck was in good condition.William V. | Overall Experience
The price for the storage is ridiculously high. The run-around I had to do to get to A storage unit was senseless. Was NOT happy at all with the service!!!!!!!!LINDA S. | Overall Experience
Everything went well no problem or delay and the staff were nice and helpfulItaf D. | First Impressions
Great experienceSteve S. | Overall Experience
Wonderful experience. Staff was very helpful.Sheila B. | First Impressions
If I ever need a storage space, I will rent from you folks.DAVID B. | Overall Experience
To much to listJohn U. | First Impressions
Great customer service. We were running in a tight schedule and my code did not work to let me in and out the gate. I called the GM who answered right away and she gave me an alternate code.Renee J. | First Impressions
the uHaul storage was fine. I will never ever use UHaul truck rental ever again. I was lied to multiple times about the cost of my 26 ft truck rental. I am still waiting on my $100 cash deposit.Judith B. | Overall Experience
The location was always clean and well maintained. The staff was helpful and friendly. It was very easy and convenient to visit my unit during the rental period.Bruce T. | Overall Experience
Best rates in town, will work with your own insurance company and super friendly and helpful staff! Will always choose U-haul for my storage needs.tamara i. | First Impressions
I've always used and appreciated U-Haul in Worthington, expecting the same great experiences of quality and integrity. This time was a disaster. New manager has a millennium attitude. Need I say more.Dawn V. | Overall Experience
Your pricing is great and I like that you have supplies for moving readily available with great prices. I haven't received by email all of the information needed to pay my monthly rent for the units.Elizabeth J. | First Impressions
Great service helped get truck next to storage unit.daniel k. | First Impressions
He was very helpful and knowledgeable about all of the offerings. I was in and out!Stephanie S. | First Impressions
All goodKristine M. | Overall Experience
Great service. Very helpful.Chris B. | First Impressions
Very helpful and courteous! Office was clean and organized.Mary C. | First Impressions
Helpful in having me move my stuff to Texas.Idris K. | Overall Experience
Amazing staff!!!! Very much missed seeing the incredible Christina when I left but Andrew was extremely helpful....SUSAN S. | Overall Experience
Some of the staff was great but others were rude and condescending. I would recommend this place only if other places were not readily availableAmy D. | Overall Experience
The two employees working were very polite, professional and extremely helpful. Great customer service.Rick D. | First Impressions
NingunoOsei A. | Overall Experience
GraciasKathy M. | Overall Experience
thank you for get my daughters stuff home and saving me the trip to Miami.Gene G. | Overall Experience
Torrie, Sam, Christina and Andrew are some of the best people I've worked with in any industry! Torrie is a fantastic person and manager.SUSAN S. | Overall Experience
No problems whatsoever.Mark R. | Overall Experience
Was pleased with the help I recieved from the staff.Robert K. | Overall Experience
The lady at the front desk was very helpful every time we were there.Kurt H. | Overall Experience
Extremely helpful and pleasant staff! There was a mix up when it came time to pick it up and a trailer wasn't available, but it was resolved quickly.spencer s. | Overall Experience
The manager at this location is awesomeAlyssha G. | Overall Experience
We rented our storage facility for a total of 7 years. We had an excellent experience. Facility was clean and secure and the staff and making payments (even after hours) was wonderful. ¡Gracias!STEVE B. | Overall Experience
The staff was friendly and attentive. They made sure we had everything we needed.Rebecca A. | Overall Experience
Great customer service, best I have seen since my move to Ohio. The units are very clean and I felt my things were safe. Shafie was awesome, he made a horrible experience with other U-Haul GREATNicki B. | Overall Experience
After a horrible horrible experience at 4 other places, it was nice to have real helpNicki B. | Reservación
The young man who took care of me at checkout did an outstanding job. The last managers were not so kind and courteous as present management team..JERRY S. | Overall Experience
The website was difficult to navigate for a payment. I paid twice for one month. staff tried to help but couldn't assure next month paid. I moved out on the due date and charged the a month rentDelyse V. | Overall Experience
My only complaints: 1) monthly rate is not pro-rated - no refund after checking out early 2) after multiple attempts I gave up trying to have you update my billing address. inconvenient.Bruce R. | Overall Experience
Outstanding customer service from every staff member we met during our two month stay! They made our move to Pittsburgh much better. Thanks to everyone!!Gregory T. | Overall Experience
No commentsBrenda S. | Overall Experience
Thank You. We were very pleased with the safety and condition of our belongings while stored.VICTORIA S. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!