Customer Reviews for U-Haul Moving & Storage of Worthington

2,009 comentarios

7510 Worthington Galena Rd   Worthington, OH 43085
(Worthington)

(614) 785-1101

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(614) 785-1101

7510 Worthington Galena Rd
Worthington, OH 43085
(Worthington)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Scott D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill G. 
Clasificación:
5.0

Flexdible, helpful, responsive and willingly helped with last minute changes.

VIKTOR J. 
Clasificación:
1.0

They try to charge me for gas after I had refill the truck to where I receive the vehicle.

Add S. 
Clasificación:
1.0

First off the car transport had 2 separated tires on right side. The GM at the facilities was very rude when I had to bring the transport back and then argued with me that there's nothing wrong with the transport. I missed my window to pick up the car I had to use another transport company because of uhauls faulty equipment and poor management Kayla the manager at Worthington galena location is a piss poor manager ... I called 9 times and kept being put on hold she didn't say anything just kept pushing the hold button very long wait She said we had customer's in our office that we needed to take care of, I said all I see you already got my money so you don't have to take care of my problem with your equipment. She said you have to call customer service to get help and then hung up. Very poor customer service..

William M. 
Clasificación:
4.0

Not enough space to drop off truck. They need more space

Dianna H. 
Clasificación:
5.0

All good thanks

David U. 
Clasificación:
5.0

Everything was great!

David S. 
Clasificación:
5.0

Kaelin McCarty was excellent! Professional, helpful, friendly & knowledgeable. very quick pick up & return.

cheryl L. 
Clasificación:
3.0

Very good customer service. The staff very pleasant

KASEY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luke B. 
Clasificación:
5.0

It was a great experience. Staff was helpful and friendly, they got me on the road quickly, and the return was extremely easy

Douglas D. 
Clasificación:
5.0

Nothing to add, everything went as anticipated. Thank you. Phil H.

Phillip H. 
Clasificación:
5.0

The young girl was so sweet . I was waiting for a ride . She offered to get me a chair ,, so thoughtful !

DORIS R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blake K. 
Clasificación:
1.0

How about not charging for fuel when the gas tank was returned full.

Mary S. 
Clasificación:
3.0

Need a way to hold a phone for navigation.

Mark M. 
Clasificación:
4.0

the online return wasn,t very intuitive

Scoot P. 
Clasificación:
1.0

My pick up location called the night before pickup and said they did not have my truck so I had to pick up from where I was going to drop off at which added 50 minutes of driving out of my way to pick up the truck. Then, I was still charged for those extra miles and an out of town rate.

RUSSELL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

These are the most helpful and nice bunch of peeps I have encountered! Always will use this location when I need to! THANK YOU!!

angela R. 
Clasificación:
5.0

The team that works here is FANTASTIC! I had such a seamless experience at this location and will continue to come here whenever I need to rent a truck again. Thank you Dakota and Chasity!

Janine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIAD R. 
Clasificación:
4.0

I had no problems

henry M. 
Clasificación:
5.0

Nothing. Dakota was excellent at his job. We'll definitely be back!

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryJo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

I'd pay more for a truck with cruise control.

Michael O. 
Clasificación:
5.0

Great help from the gentleman at the location. I tried to upload pics of the front bumper but wouldn't let me also the blankets and dolly was out already not sure if that's a new thing or not but did not use. Thank you again

trudy S. 
Clasificación:
5.0

Easy check out and check in - love the mobile options. Everything went very well.

John Z. 
Clasificación:
5.0

The staff were very helpful and friendly.

Allison V. 
Clasificación:
2.0

So, the initial place I was supposed to pickup from (Pasrons ave) Didnt have my trailer that i had booked. So i had to drive 30 mins in the opposite direction of where I was going to get this trailer. This had nothing to do with the location but loosing an hour of my time and having to go the opposite direction I was headed was extremely frustrating.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan J. 
Clasificación:
5.0

The back wasn't swept out by previous person but it's fine. The staff members were very kind and apologetic for running behind(not their fault-should be 2 people running front.) overall good experience

JOANNA G. 
Clasificación:
5.0

The staff at this location and the one at W. Broad and Central in Columbus, were very knowledgable and helpful. My early experience with the person I originally calledto set-up renting a trailer, left much to be desired.

Thomas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo I. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
4.0

Truck was not clean inside but not exceptionally dirty. Windshield wiper was loose and inoperable. Cruise control and Bluetooth would be great adds. Service was great as usual.

Zach Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
4.0

Gate boy, I know that's probably not the right word, super nice and friendly! Loves his job and you can tell!

McKaylA S. 
Clasificación:
3.0

Staff was helpful, and the later office hours made the return more convenient.

david K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Santiago Q. 
Clasificación:
5.0

Not sure...the rep was outstanding!

John F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Madelon D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Anusha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN C. 
Clasificación:
5.0

Absolutely, customer service was excellent. She had all my information and got me hooked up and out of there in no time. Great Job!!!

Earl O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David L. 
Clasificación:
2.0

Although the cabin was was clean the bed was very dirty with pieces of glass and dirt scattered about. Also I received the truck with 42 miles to empty. I returned it with 76 miles to empty and was still charged for 2 gallons of gasoline. Now I know I am to check that everything matches at the time of departure but I missed it when I did notice I took a picture of the mileage and reading of the fuel gauge. Mileage still matched the 108291 as on the contract however the flue gauge did not it read less then 1/8 of a tank. Upon returning I brought this to the attention of the very sour lady that was attending the counter she immediately got defensive and was well just unpleasant. I know this will fall on blind eyes and def ears just thought I'd put it out there. Adam a long time customer

Adam R. 
Clasificación:
3.0

Storage experience great. However I am having a horrible experience regarding a truck rental I recently rented. The matter is still not resolved through RepWest which carries the safe move insurance. Uhaul has not been able to assist me with this and it has tainted my overall business relationship with Uhaul as well. Gracias

Darice H.  |  Overall Experience 
Clasificación:
1.0

Get rid of RepWest as they have not done right by me as a long time customer of Uhaul Storage and rental services.

Darice H. 
Clasificación:
4.0

The Google Maps directions took us to the storage center that sits off the main road. Other than that, the parking lot was pretty tight. But quick service, had what we needed in stock for a same day order and pick up.

Erin M. 
Clasificación:
5.0

Need more parking space

David K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda S.  |  First Impressions 
Clasificación:
5.0

Lady was very friendly and helpful.

Michael M. 
Clasificación:
1.0

El cliente no dejó un comentario.

GERELL B. 
Clasificación:
5.0

Staff was very friendly and helpful, however something needs to be done with the access of the parking lot. Too small of space to maneuver big trucks in the drive/lot.

Donald P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda S. 
Clasificación:
1.0

The snow was plowed into the storage unit door to the point it was stacked over a foot tall and I was unable to access my unit even with the help of another client trying to open the door. There was also a good amount of moisture in the unit (movers also commented on this).

Alex P.  |  Overall Experience 
Clasificación:
5.0

When we moved up from Georgia, our assigned unit had not been cleaned out. Kaelin went out of her way to make sure we had a unit that would hold our belongings and gave us a free month for our trouble. That is AWESOME customer care. Kaelin and the entire team at the facility were always so helpful and friendly. We highly recommend this specific location and all UHaul services. Thanks so much!!

John M.  |  Overall Experience 
Clasificación:
3.0

Though a convenient location for my pupose, the parking lot is small and can be crowded. I did not appreciate the staff adding coverage without explaining the cost.

Suzanne L. 
Clasificación:
5.0

So very helpful!

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzann G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabry H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

Staff is always very friendly and helpful!

Nicole F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler Z. 
Clasificación:
5.0

Gage indicated oil change was due. Counter staff was very polite. Check in a breeze.

Fran V. 
Clasificación:
1.0

Check the battery, I had to get my truck jumped 4 times. Very inconvenient, especially in 20 degree weather.

gilberto M. 
Clasificación:
5.0

This location provided the best experience I have ever, ever had regarding a moving truck rental. I'm blown away and have recommended it to several friends (and will continue to do so). The staff went above and beyond to help me complete my move. Tremendous experience.

Arthur M. 
Clasificación:
4.0

All of the seatbelts were broken in our truck but we checked in fast and checked out fast pretty easy process

Christopher M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy F. 
Clasificación:
5.0

Great experience,thanks!

Michael F. 
Clasificación:
1.0

Thing is that I received an offer that if I rent the truck i will have the storage free 1 month. It's not true unless you are moving to a different city. This sucks! I wouldn't need a storage, but I took advantage of the "offer" and now I'm getting billed for it.

Angel R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

danielle w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

edsel d.  |  Overall Experience 
Clasificación:
5.0

The people that work at the Worthington U Haul were very helpful and they worked with me and my family..In all they are great. I would go to the net to store my things

JESSE Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Great overall service!!

Sherard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Farzat S. 
Clasificación:
5.0

The people working at this location were very friendly and helpful.

JEFF R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Staff was always helpful, friendly and well-informed.

DAVID B.  |  Overall Experience 
Clasificación:
3.0

I was shocked that I was charged an additional $25 fee because the moving pads were not folded. When I called the 800 number to inquire about this charge, the customer service representative said it was in the contract. He also said he didn't agree with the charge, but since it was in the contract, I had to pay it. I feel this is a very “petty” policy that is over looked by many customers, and as a result, are charged this fee. The additional $25 you made off of this transaction in my opinion are not worth the perception left on the customers mind. It would have some potential impact on my choice wether to use UHaul again in the future.

MARTIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND R. 
Clasificación:
5.0

Very friendly service

RYAN K. 
Clasificación:
5.0

Make sure the equipment works on the truck Washer fluid didn't work

Sandra W. 
Clasificación:
5.0

good customer service

ROCKSON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elaine P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DURELL C. 
Clasificación:
5.0

Oil your locks and doors on the trucks periodically

SHAWN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hamza T. 
Clasificación:
1.0

unreal, charges over $1000

joseph A. 
Clasificación:
5.0

Received the truck with 1 mile to empty but expected to return with a quarter tank mimimim.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caitlin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

WHITNEY H. 
Clasificación:
5.0

Thank you people for keeping my stuffs in a safer position,I’ll always remember U-Haul when ever i have something to put in the storage

Francis N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna O.  |  First Impressions 
Clasificación:
5.0

The staff went above and beyond to help me this is a great location

Sonny J.  |  Online Move In 
Clasificación:
4.0

The property manager along with the other workers here made this experience a lot better. They helped us a great deal when the website and downloading the U-Haul app couldn't offer us any (this app was horrible in answering any questions). The online check-in was fine and gave us an access code, but we apparently needed to check in at the office regardless. There were multiple times when we needed to go back to the office for help and Kaelin helped us out with a smile on her face. For that, we were very appreciative.

Casie L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TERENCE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chad l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross J.  |  Online Move In 
Clasificación:
5.0

Great service and facilities.

Stephen G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zakaria A.  |  Overall Experience 
Clasificación:
5.0

Quick efficient friendly service!!

Stephen G.  |  First Impressions 
Clasificación:
5.0

Very helpful

Mike K.  |  First Impressions 
Clasificación:
5.0

My only complaint is that the design of the roof is poor. When it rains, all the water dumps right in front of the door, so you get wet trying to get the door open.

Richard G.  |  Overall Experience 
Clasificación:
5.0

I appreciated a well lit clean space that was easily accessible to store my furniture between moves.

Sandra O.  |  Overall Experience 
Clasificación:
5.0

The staff was super friendly and helpful

Zina C.  |  Overall Experience 
Clasificación:
5.0

The staff is customer friendly and the wait time is excellent! Office staff is organized and gives helpful hints when making purchasing decisions.

Cheryl L.  |  First Impressions 
Clasificación:
5.0

The Manager at this location, Kaelin, is amazing!! She's so helpful and kind and warm and sweet. She is an asset to your company! Truly. ♥️

NICOLE E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joannie L.  |  Overall Experience 
Clasificación:
4.0

Staff helped resolve a problem quickly and with a good outcome.

Gregory S.  |  First Impressions 
Clasificación:
5.0

Only thing I didn't love was the crowded drive lanes with limited turn radius to get to the back locations. Many rental trucks lining the rows. Kaelin was excellent.

Michael S.  |  Overall Experience 
Clasificación:
5.0

Kaelin and her staff are excellent, very friendly, and very customer service focused. It's very refreshing to deal with a business that seems to treat the customer with professional respect. The only complaint I have about the facility is the lack of parking.

Kenneth C.  |  Overall Experience 
Clasificación:
5.0

Kaelin is awesome! Super helpful! I would send everyone to this location !!

Abby M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lori m.  |  Overall Experience 
Clasificación:
5.0

All good experience

THOMAS S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

FREDERICKA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON E.  |  Overall Experience 
Clasificación:
4.0

Facility was convenient when we first needed it. Prices are reasonable for the area but high compared to the facility I found closer to me with a temperature controlled unit.

Robert H.  |  Overall Experience 
Clasificación:
5.0

Kaelin goes out of her way to be friendly, helpful and accommodating! We have found her to be a shining star in our vast UHaul experiences. Someone should follow her around to find out how to run all storage facilities.

david w.  |  First Impressions 
Clasificación:
5.0

The staff at that location were excellent in all things. They even checked other locations to fulfill my needs. Top ratings for everyone there!

Ellen S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B.  |  First Impressions 
Clasificación:
5.0

Great customer service as always. Truck was clean, and storage unit was clean and I feel our belongings are safe here!!

Stephanie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter W.  |  First Impressions 
Clasificación:
5.0

On site staff was excellent

Joseph T.  |  Online Move In 
Clasificación:
1.0

I had a storage unit booked for 2 weeks. When I go to check In they tell me it isn't available…..

CAMERON W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDECY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilson L.  |  First Impressions 
Clasificación:
5.0

Great service! Little pricey

Belinda H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

LLOYD J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nader A.  |  Overall Experience 
Clasificación:
5.0

Best Employees Ever!

SHANNON B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David P.  |  First Impressions 
Clasificación:
5.0

Always nice and willing to help us as much as they could!!

Nichole Danyell B.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the customer service from both of the associates.

Alysia B.  |  First Impressions 
Clasificación:
3.0

I was not aware that I had to spray bug spray down. Spiders were all over my things and in boxes.

Chaleah Williams W.  |  Overall Experience 
Clasificación:
5.0

Kaelin and Dakota are EXCELLENT. They made this process painless and we're so grateful that these two wonderful individuals helped us with our needs.

danielle w.  |  First Impressions 
Clasificación:
5.0

Great staff-very helpful.

Vance C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie P.  |  Overall Experience 
Clasificación:
5.0

Both employees were excellent

Kip w.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

John T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AVERY B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joy M.  |  Overall Experience 
Clasificación:
5.0

Dakota and her staff were great to work with!

michael F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA C.  |  Overall Experience 
Clasificación:
4.0

Website doesn't allow you to pay two months but it certainly makes you think you can and that you did. I got several late fees because of it. Not good

DOUGLAS B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy W.  |  Overall Experience 
Clasificación:
5.0

You have an excellent team!

CAROLYN H.  |  Overall Experience 
Clasificación:
5.0

There was a little confusion about where I was supposed to store my belongings and return the truck, but I called Uhaul's main number and a lady on the phone helped me get everything sorted out. The person at the facility when I moved in and dropped off the truck was very friendly and helpful.

Mary S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole Danyell B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Meka C.  |  First Impressions 
Clasificación:
4.0

Excellent location and workers very friendly. My only complaint is the tight aisles when using a larger UHaul to load/unload.

Leslie F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

leah y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine L.  |  Overall Experience 
Clasificación:
5.0

The associate working was amazing. I changed my mind twice before getting the right unit. She had everything completely ready to go in minutes. Excellent customer service!

CAROLYN H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David V.  |  First Impressions 
Clasificación:
5.0

The people were very good to work with.

TIMOTHY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

loraine g.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful a d accommodating. Thanks!

rachel j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S.  |  Overall Experience 
Clasificación:
5.0

Dakota was great. He got me set up with a storage unit and took my rental truck back. Great to work with.

Brian A.  |  First Impressions 
Clasificación:
5.0

The people were very nice and helpful i will use it again Steve and Deb Thanks

steve m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charity P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MEHMET K.  |  First Impressions 
Clasificación:
5.0

Only concern is how narrow the space is when trying to get to the back buildings. Nearly got hit by drivers a few times. Maybe post a reminder/speed limit to nudge people into being careful?

Naomi A.  |  Overall Experience 
Clasificación:
2.0

The storage facility was small. There is no way the 26ft uhaul could have menuvered around the property. I never entered the facility and canceled the unit. I was extremely disappointed.

Vincent S.  |  Online Move In 
Clasificación:
5.0

I had an excellent experience with UHaul in both McAdams Pk, Wichita, KS and Worthington-Galena, Columbus, OH. I didn't get the gentleman's name who helped me in Wichita, but Andrew was excellent at the Columbus location.

Angela S.  |  First Impressions 
Clasificación:
5.0

Just thanks.

sheryl c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Corie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adonis B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVE D.  |  Overall Experience 
Clasificación:
3.0

I was in this storage unit more than 7 years. There were various managers over that time and all were nice, friendly and helpful. Autopayment was convenient on my credit card. The office was always clean and well maintained. I felt safe in my unit. I will say that I learned several years through my time there that they were not supposed to rent out the unit that they gave me. I didn't realize it but the concrete apron at the entrance of the unit was missing, which meant tons of dirt and debris blew under the door covering everything I own. New managers fixed it so that's good. And like I said every manager was nice. But apparently my unit was on a "do not rent" list and the original managers rented it to me anyway according to maintenance. So ... don't rent units if they don't have concrete pad/apron at entrance.

HOLLY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett R.  |  Overall Experience 
Clasificación:
4.0

Staff was very helpful on move-in day. The only reason I gave 4 stars instead of 5 is our items barely fit in the selected unit because the door opening was more narrow than expected.

Tammy H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison G.  |  First Impressions 
Clasificación:
5.0

keep it up

Raaheem W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROB A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael F.  |  First Impressions 
Clasificación:
5.0

Nice job. Parking out front is a bit difficult.

DANIEL O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

robin t.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirk J.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

rosanna b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

steve m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROB A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kayleih m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K.  |  First Impressions 
Clasificación:
5.0

Very patient and helpful

Donna O.  |  First Impressions 
Clasificación:
5.0

The service provided by all at this storage facility was wonderful! Specifically Kaelin and Christina! We had an issue with one of the doors which was resolved efficiently and there was great communication thru the process. We will continue to use their services as needed. Thank you for everything!! Caroline Mackey

Caroline M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James I.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly, they were able to get me in and out within 20 minutes.

Phillip W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

aimee b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James I.  |  First Impressions 
Clasificación:
5.0

Excellent because of the customer service, thank you! Anthony

Anthony G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip H.  |  Overall Experience 
Clasificación:
1.0

When I reserved the trailer I was told I could return it at any uhaul location. Not the case here. Had to unload the trailer after driving 1750 miles & deliver it to another location at 5pm Friday.

KERRY M.  |  First Impressions 
Clasificación:
5.0

My life has been such a turmoil as my husband was killed suddenly and I had to move back to Ohio. Throughout the last 5 months I can honestly say the folks at the Uhaul facility have been wonderful! a

Dana G.  |  Overall Experience 
Clasificación:
5.0

The lot itself it incredibly difficult to maneuver, it is dangerous. There are such tight corners that are not realistic for moving trucks coming and going.

Canady P.  |  Overall Experience 
Clasificación:
3.0

The front desk guy was very nice and worked hard to get a truck rented and then get me checked in. I did the facility very tough to navigate due to all of the trucks and trailers parked everywhere.

Urban I.  |  First Impressions 
Clasificación:
5.0

Easy access, friendly, helpful staff! Thanks! I'll be back!

Mary C.  |  Overall Experience 
Clasificación:
5.0

Clean environment! Great office staff! Very helpful and courteous! I've been here before, and will continue to use this location! ¡Gracias!

Mary C.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful both in making the appointment and day of rental.

Phillip H.  |  First Impressions 
Clasificación:
5.0

No comment

Ayub B.  |  Overall Experience 
Clasificación:
5.0

A perfect experience!

Andrew R.  |  First Impressions 
Clasificación:
4.0

The office is extremely quick to respond to any issues and always pleasant. I would have kept my belongings there but the rent for a 5x10 was 40%-50% higher than other facilities near me

Darren O.  |  Overall Experience 
Clasificación:
5.0

Friendly staff, very helpful.

Roy V.  |  Overall Experience 
Clasificación:
5.0

Well maintained and the people I dealt with were always friendly. Very easy to rent and quick to check-out. Overall, great experience.

Chad S.  |  Overall Experience 
Clasificación:
5.0

All the problems and obstacles with moving were taken care of promptly. We really appreciated that.

Elaine S.  |  First Impressions 
Clasificación:
2.0

The reason why I selected below average what's because your computer system absolutely sucks could not assign me a password to get in and out of the gate the automatic bill pay wouldn't work my experi

Matthew K.  |  Overall Experience 
Clasificación:
4.0

Friendly staffs and clean place

Itaf D.  |  Overall Experience 
Clasificación:
5.0

Great Staff and very helpful

Joe D.  |  Overall Experience 
Clasificación:
5.0

Good facility. Very clean. Had some billing issues but they were easily resolved. Good value.

Bruce M.  |  Overall Experience 
Clasificación:
5.0

ND

Ashley M.  |  Overall Experience 
Clasificación:
5.0

The Staff at this facility were outstanding in every way. First Rate .Will be back next year.

Bernard S.  |  Overall Experience 
Clasificación:
5.0

Thank you for this nice facility.

JEANINE V.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful in choosing a unit and with the truck rental. Unit was clean and the truck was in good condition.

William V.  |  Overall Experience 
Clasificación:
2.0

The price for the storage is ridiculously high. The run-around I had to do to get to A storage unit was senseless. Was NOT happy at all with the service!!!!!!!!

LINDA S.  |  Overall Experience 
Clasificación:
4.0

Everything went well no problem or delay and the staff were nice and helpful

Itaf D.  |  First Impressions 
Clasificación:
5.0

Great experience

Steve S.  |  Overall Experience 
Clasificación:
5.0

Wonderful experience. Staff was very helpful.

Sheila B.  |  First Impressions 
Clasificación:
5.0

If I ever need a storage space, I will rent from you folks.

DAVID B.  |  Overall Experience 
Clasificación:
1.0

To much to list

John U.  |  First Impressions 
Clasificación:
5.0

Great customer service. We were running in a tight schedule and my code did not work to let me in and out the gate. I called the GM who answered right away and she gave me an alternate code.

Renee J.  |  First Impressions 
Clasificación:
5.0

the uHaul storage was fine. I will never ever use UHaul truck rental ever again. I was lied to multiple times about the cost of my 26 ft truck rental. I am still waiting on my $100 cash deposit.

Judith B.  |  Overall Experience 
Clasificación:
5.0

The location was always clean and well maintained. The staff was helpful and friendly. It was very easy and convenient to visit my unit during the rental period.

Bruce T.  |  Overall Experience 
Clasificación:
5.0

Best rates in town, will work with your own insurance company and super friendly and helpful staff! Will always choose U-haul for my storage needs.

tamara i.  |  First Impressions 
Clasificación:
1.0

I've always used and appreciated U-Haul in Worthington, expecting the same great experiences of quality and integrity. This time was a disaster. New manager has a millennium attitude. Need I say more.

Dawn V.  |  Overall Experience 
Clasificación:
3.0

Your pricing is great and I like that you have supplies for moving readily available with great prices. I haven't received by email all of the information needed to pay my monthly rent for the units.

Elizabeth J.  |  First Impressions 
Clasificación:
5.0

Great service helped get truck next to storage unit.

daniel k.  |  First Impressions 
Clasificación:
5.0

He was very helpful and knowledgeable about all of the offerings. I was in and out!

Stephanie S.  |  First Impressions 
Clasificación:
5.0

All good

Kristine M.  |  Overall Experience 
Clasificación:
5.0

Great service. Very helpful.

Chris B.  |  First Impressions 
Clasificación:
5.0

Very helpful and courteous! Office was clean and organized.

Mary C.  |  First Impressions 
Clasificación:
4.0

Helpful in having me move my stuff to Texas.

Idris K.  |  Overall Experience 
Clasificación:
5.0

Amazing staff!!!! Very much missed seeing the incredible Christina when I left but Andrew was extremely helpful....

SUSAN S.  |  Overall Experience 
Clasificación:
3.0

Some of the staff was great but others were rude and condescending. I would recommend this place only if other places were not readily available

Amy D.  |  Overall Experience 
Clasificación:
5.0

The two employees working were very polite, professional and extremely helpful. Great customer service.

Rick D.  |  First Impressions 
Clasificación:
4.0

Ninguno

Osei A.  |  Overall Experience 
Clasificación:
5.0

Gracias

Kathy M.  |  Overall Experience 
Clasificación:
5.0

thank you for get my daughters stuff home and saving me the trip to Miami.

Gene G.  |  Overall Experience 
Clasificación:
5.0

Torrie, Sam, Christina and Andrew are some of the best people I've worked with in any industry! Torrie is a fantastic person and manager.

SUSAN S.  |  Overall Experience 
Clasificación:
4.0

No problems whatsoever.

Mark R.  |  Overall Experience 
Clasificación:
4.0

Was pleased with the help I recieved from the staff.

Robert K.  |  Overall Experience 
Clasificación:
4.0

The lady at the front desk was very helpful every time we were there.

Kurt H.  |  Overall Experience 
Clasificación:
4.0

Extremely helpful and pleasant staff! There was a mix up when it came time to pick it up and a trailer wasn't available, but it was resolved quickly.

spencer s.  |  Overall Experience 
Clasificación:
5.0

The manager at this location is awesome

Alyssha G.  |  Overall Experience 
Clasificación:
5.0

We rented our storage facility for a total of 7 years. We had an excellent experience. Facility was clean and secure and the staff and making payments (even after hours) was wonderful. ¡Gracias!

STEVE B.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly and attentive. They made sure we had everything we needed.

Rebecca A.  |  Overall Experience 
Clasificación:
5.0

Great customer service, best I have seen since my move to Ohio. The units are very clean and I felt my things were safe. Shafie was awesome, he made a horrible experience with other U-Haul GREAT

Nicki B.  |  Overall Experience 
Clasificación:
5.0

After a horrible horrible experience at 4 other places, it was nice to have real help

Nicki B. | Reservación
Clasificación:
5.0

The young man who took care of me at checkout did an outstanding job. The last managers were not so kind and courteous as present management team..

JERRY S.  |  Overall Experience 
Clasificación:
3.0

The website was difficult to navigate for a payment. I paid twice for one month. staff tried to help but couldn't assure next month paid. I moved out on the due date and charged the a month rent

Delyse V.  |  Overall Experience 
Clasificación:
4.0

My only complaints: 1) monthly rate is not pro-rated - no refund after checking out early 2) after multiple attempts I gave up trying to have you update my billing address. inconvenient.

Bruce R.  |  Overall Experience 
Clasificación:
5.0

Outstanding customer service from every staff member we met during our two month stay! They made our move to Pittsburgh much better. Thanks to everyone!!

Gregory T.  |  Overall Experience 
Clasificación:
4.0

No comments

Brenda S.  |  Overall Experience 
Clasificación:
5.0

Thank You. We were very pleased with the safety and condition of our belongings while stored.

VICTORIA S.  |  Overall Experience 
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