Super quick, easy and loved the service.Maria P.
Customer Reviews for U-Haul Moving & Storage of Woodside
Woodside, NY 11377
(Exit 43 on I-287 at 30th Avenue Location is north one block on the right)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 7 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It was my Best experience in a storage facility in a long time. I give (Four) ⭐️⭐️⭐️Amos P. | First Impressions
El cliente no dejó un comentario.Chin L.
El cliente no dejó un comentario.Muhammad H.
El cliente no dejó un comentario.Meghan G.
El cliente no dejó un comentario.IRVINGS A.
The latest procedure: having to provide the phone number of someone, anyone so that uhaul can call that number....? Then asking the customer to take pictures of their license (which uhaul could/should do themselves...then taking photos of the odometer and gas levels....Its significantly more than is appropriate to ask of your customers. Will definitely make me consider other options if im need to rent a van or truck.KEVINT G.
El cliente no dejó un comentario.JOSEJ P.
I really appreciated the hard work everyone was doing at this location.Kathryn M.
El cliente no dejó un comentario.Luca M.
El cliente no dejó un comentario.WILLIAM JOSEPH M.
You build me a charges that should not be charge I clean the van you put me $20 charge for cleaning Then after hours you should not build me because I returned a day before and then gas was the way you give it to me filledRAMIZ M.
El cliente no dejó un comentario.VINCENTAVAK L.
El cliente no dejó un comentario.Steven F.
El cliente no dejó un comentario.NEEL R.
It was a stressful morning because we were moving, and we realized we ordered a U-Haul that was too small for all the stuff we had. I went back online and found another truck was available, and I have to say - the staff at the U-Haul location was efficient, friendly, and knowledgeable with what they were doing, even though it's a pandemic, a busy time, and the location was very crowded.CELESTE D.
Wonderful, friendly and fast service at drop offJennifer H.
El cliente no dejó un comentario.lyndon W.
El cliente no dejó un comentario.ANDREW S.
I delivered the truck, parked and it was all good.Ivette N.
El cliente no dejó un comentario.marie s. | First Impressions
El cliente no dejó un comentario.Bradley C. | Overall Experience
La atencion de customer service esta muy por debajo de esta gran corporacion, no atienden a los telefono y la atencion personal en oficina es de mal modo y mal explicados los servicios. En caso de una emergencia este servicio al cliente es un fraude, que lastma.CARMENPATRICIA S. | Overall Experience
El cliente no dejó un comentario.EDWIN M.
El cliente no dejó un comentario.DANIELC O.
Everything was fine. Just i have troubles when I dropped off the truck on the website when I did the check out information ðŸ™ƒ.YARED P.
El cliente no dejó un comentario.Edward O.
Wonderful service no hassle love it thanksHAMZA Z.
El cliente no dejó un comentario.ABDELILLAH H.
El cliente no dejó un comentario.Jesse E.
El cliente no dejó un comentario.ROBERT GERMAN M.
I had a great experience using uhal storage. The staff were super helpful and the facility was always clean.Stephanie N. | Overall Experience
El cliente no dejó un comentario.Herney H.
Overall better customer serviceDEL D.
El cliente no dejó un comentario.NEFERTITI C.
Checkin process is way too slow and convolutedANTHONYCOURTNEY H.
El cliente no dejó un comentario.JANYDRUSILLA G.
Customer service is excellent! the truck was beat-up and so clunky! Everything rattled. Made it trough and back. Will rent uhaul again and againRodrigo S.
El cliente no dejó un comentario.Kim K.
The man that took our fan was funny, quick and overall 10/10.Edward M.
El cliente no dejó un comentario.FRANK OLIVER E.
Thank you, for professionalism!MANUELCRISPULO D.
El cliente no dejó un comentario.Francia J.
El cliente no dejó un comentario.Luiggi N.
Your customer gave you the wrong phone numberJervis C.
El cliente no dejó un comentario.BETHANYCATHERINE B.
El cliente no dejó un comentario.Islam S.
All I can say is to, keep doing what your doing! They gave me the most outstanding quality of Service in a long time.! All I can say: I give them âï¸âï¸âï¸âï¸ Of outstanding service.! Just give them a chance. You won't be sorry. ðŸ'Amos P.
El cliente no dejó un comentario.SANTOS JEREMIA N.
I requested dolly $7 when I reserved the truck but there was no dolly when I got there and told they have it if I want to buy it for $19. They should have saved one for me as I reserved it or have extra as the place is busy generally. Staff were professional and overall experience was good.TSERING D.
El cliente no dejó un comentario.JORGE A.
El cliente no dejó un comentario.Antonio R.
Only comment, the truck needs some front alignment. It pull bad to the right. Otherwise everything was great!DOUGLAS K.
El cliente no dejó un comentario.Chin L.
El cliente no dejó un comentario.SUNIL S.
El cliente no dejó un comentario.Genco D.
El cliente no dejó un comentario.JAMILHERNAN Z.
One person sells gas, lottery, and everything else you can find at a convenience gas station. Took one hour to get the truck. I don't recommend this place on Fridays afternoon.Azael A.
David need to behave nice to customers he was so rude to me when I came to drop the truck back to uhal other than that I had good experience with uhalTenzin D.
El cliente no dejó un comentario.GEORGES K.
Self check in didn't work with the app, I had to go to the customer service counter. Returning the vehicle worked perfectly. Knowledgeable and friendly staff, this is my preferred location.CHADJAMES Z.
She was amazing and also the place looks niceHansel M. | Online Move In
You need to train your employees to inspect trucks/vans BEFORE rental and AFTER receipt. Social distancing is NOT and excuse for not doing the inspection. The fact that the computer network was down is NOT an excuse for not inspecting the vehicle. Common sense says that in such cases you take a pen and paper, write down the name of the driver, his/her driver's license, mileage, and ensure the driver signs the sheet agreeing to the mileage and any other details observed and annotated. Your employees did not wish to check with us if everything was in order. Everything was in order. Now there is a discrepancy. All the time while we were driving and stopped, on our way back to your facilities, we could even hear the utility cart roll inside the truck. Your bill claims 35 miles; our photo and satellite map evidence shows mileage reading is 23 miles. We have brought this to the attention to 802023_GM@uhaul.com, as per their earlier message asked us to write in case of questions. We wrote to 802023_GM@uhaul.com on the 19th of April; no response. Then we wrote again to 802023_GM@uhaul.com on the 24th of April, and still there is no response. We notified email@example.com. We now ask a settlement where U-Haul charges the CORRECT mileage (23 miles). U-Haul also should be more responsible to train employees to inspect with customers rented vehicles to ensure that both parties are agreeable to everything observed. Therefore, as we did return the utility dolly, and no one wanted to come and double-check with us the mileage and everything else, we will NOT pay for any such missing utility dolly. U-Haul should investigate whether such utility dolly was lost or stolen after we returned it.ANGELG G.
El cliente no dejó un comentario.Galen S.
Excellent all around.JASONA I.
El cliente no dejó un comentario.Pawel K.
I don't understand what you're trying to accomplish by requiring that a third party is bothered so that I am confirmed to be an authentic person? If you're suggesting calling the third party is a security feature then I would say you should probably stop doing mobile check-in. That requirement is infuriating.MURAT C.
The check out process can be easier, especially in terms of being able to easily enter odometer reading data. Ayana's customer service was, however appreciated, detailed, clear in her instructions, and accommodating. GraciasPaul C.
El cliente no dejó un comentario.Zoe T. | Overall Experience
El cliente no dejó un comentario.Avelino G.
Dave was a gentleman and made the return very easyTom V.
Marc is a STAR employee!!! Overall very satisfied with everybody working at this location. (efficient and cordial)Lilian M.
El cliente no dejó un comentario.JOSEM V.
I wish there was an express lane for checkout. There was a woman ahead of us who was confused about her order and making a bit of a scene, obviously not uhauls fault and 1 of the 2 people working the counter was literally managing 2 lines at once to help keep things moving while she was occupying the third, but it wasted a lot of time for a lot of people. We rent from uhaul frequently & know the drill, would love a quicker pick up option! We'd pay for it!Bridget O.
Attitudes. All around. Both employees I dealt with were might have been the most miserable people I've encountered in years. On top of their bad attitudes, they didn't do their jobs. Which meant that I had to go back to the counter to have items rung up that were missed. And I had to drive miles back to the facility to get hand trucks and blankets that dude didn't place into the truck upon rental. And to think happy, well intentioned people can't find jobs. Someone at your company knows how to fire shitty people. Forward this to them.Bobby W.
El cliente no dejó un comentario.Elizabeth L.
El cliente no dejó un comentario.Dennis L.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Giampiero S.
El cliente no dejó un comentario.ROLANDO S.
It's all good, organized and customer service staff is helpfulDANIELH K.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.ROY R.
Was very professional..Timothy L.
Everything is perfectMilan M.
El cliente no dejó un comentario.GREGORY G.
El cliente no dejó un comentario.Nicholas A.
The people and space were great. However, I asked for no coverage as my CC covers it. Unfortunately, when I looked at my bill later on I realized the coverage included. I didn't notice until after moving all day and would like this charge removed. Please help!Justin L.
Excellent employeesPaul R.
El cliente no dejó un comentario.Carl G.
I Was unable to move in 1 dresser into my apartment and instead of informing me of the furniture donation bin/ dumpster fees. I had to leave it outside and got in my face about where to put it and figure out what to do with it with no help from the gentleman. The woman inside who set me up with a storage unit was very helpful especially with informing me of the ON LOCATION FURNITURE DONATIONS AFTER I SIGNED A CONTRACT FOR A LOCKER I WONT USE. I had to carry this thing up a set of stairs all by myself and trust me it wasn't light. Shameful service Wont be coming back again to this locationsamuel T.
the cleaning fee of $25 to sweep out the back is excessiveEDWARDK S.
When you say that your open at 7 for business is 7 no 7:20 because your staff is not readyRAYMUNDO B.
Smooth drop off processADAMISAAC K.
El cliente no dejó un comentario.Wirman L.
Good job an great customer serviceMICHAELGEORGE B.
El cliente no dejó un comentario.Krassimir G. | First Impressions
Drop off was fine.Sarmad B.
Understanding there is a demand for your vehicles. But to have traveled over 8 miles to pick up a truck. When I have 3 u haul stations in my neighborhood. This probably lead to going 1 MILE OVER the allotted mileage. Will a charge of 64 cents. REALLY!Paul D.
I was able to get a upgrade with no problem and the staff was friendly and helpfulNicola D.
El cliente no dejó un comentario.jose L.
El cliente no dejó un comentario.luis T.
I will like to thanks all the great service during the years that I was using the service. What I liked more is the maintenance and the respect and organization of the team workers. Once again thanks for everything.ANA L. | Overall Experience
El cliente no dejó un comentario.JEFFREYMICHAEL M.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.HECTOR A.
El cliente no dejó un comentario.MDFAYSAL H.
The equipment was in good working conditions but far from being cleaned it still had mud from the previous usage. Other than that it was all perfectAnibal R.
The staff is great.Edward L. | First Impressions
Clean facility, super understanding Managment, I highly recommend this company in both services, car rental and storage.Marc a J. | Overall Experience
I would like to thank Wendy for being so friendly and helpful. She not only helped us get an excellent storage unit (bottom floor instead the top one) but she provided us a phone number for a taxi service since we don't have a car. I believe she went above and beyond and a raise in her wages is absolutely recommended!Maria S. | Overall Experience
El cliente no dejó un comentario.Kristen H. | First Impressions
El cliente no dejó un comentario.Mitchell C. | Overall Experience
El cliente no dejó un comentario.KANNAN R. | First Impressions
Lovely place nice workersmildred r. | First Impressions
The staff and the general manager were very friendly and helpful. Other places should learn from how this place is run and maintained.Excellent jobItzhak F. | First Impressions
El cliente no dejó un comentario.WIRAT A. | Overall Experience
El cliente no dejó un comentario.JOANNA M. | First Impressions
The manager was very helpful he was very patient and understandingDadrian T. | First Impressions
Set storage ever.Marc a J. | Overall Experience
The only issue I had was when I was a day late or so in payment, I was charged a late fee, which I was not aware of this fee. When I asked about the charge, I was told if I change my paying method to auto pay the charge will be waved! That never happended. I made several attempts and I got nowhere!!!! Please advise. David LuddyDavid L. | Overall Experience
People inside weren't wearing masks.Ian F. | Online Move In
I would recommend this storage to anyone.Vida G. | Overall Experience
El cliente no dejó un comentario.Marilyn G. | Overall Experience
El cliente no dejó un comentario.Cheryl O. | Overall Experience
Storage and truck rental customer for many years. Can only state good things about this particular facility, reliable and safe trucks, always clean office area, hallways, and restrooms. Staff very nice, courteous, helpful, and knowledgeable about the business. Manager, Nas Matthews friendly and always willing to accommodate customer's needs and concerns in any given situation. Used other u-Haul facilities in the past but this is by far my favorite. Kudos to Nas and her A-1 staff!RONALD A. | Overall Experience
This facility has the most profession and helpful staff. Please don't lose them!miroslaw W. | Overall Experience
El cliente no dejó un comentario.Juan A. | First Impressions
The first 3 months were a little bumpy as i was transferred from one storage space to a smaller one.. In that transition there was one time i found a lock note for none payment which was incorrect and then another time my card was locked out for none payment and then another time i was charged late fee which again was in correct once the info was looked up.. All three times were handled by the manager Nas Matthew who was very professionally and fare as well as assured me the last time that I will not have my service interrupted again.. I was very satisfied with the outcome and for the rest of the time there i didn't have anymore problems.. Thanks for the professionalism. JayJorge M. | Overall Experience
El cliente no dejó un comentario.Melissa D. | Overall Experience
El cliente no dejó un comentario.MARTHA C. | Overall Experience
El cliente no dejó un comentario.THANH V. | Overall Experience
Me salió muy económico y cerca de mi casa muy buena la atención me gustóOmar P. | First Impressions
Nas Matthew was super helpful and made my day a lot easier !Fabio R. | First Impressions
El cliente no dejó un comentario.APRIL S. | Overall Experience
Nas is doing a splendid job training her staff, so the service reflects the responsiveness at all levels and times of service.Grace D. | Overall Experience
The representative was very friendly and helpful. She even took us to a couple of the storage units to see what they actually look like. Great staff.Frederick J. | First Impressions
First time renting a storage unit. Pretty good location. Limpio.Nicholas R. | Online Move In
El cliente no dejó un comentario.Lina M. | First Impressions
i had to cancel my storage, as my move got cancelled, but staff was excellent and answered questions 1, 2 and 3 from what I sawbett g. | Overall Experience
The lack of deck-level loading docks is a glaring deficiency. This made our move-in take a good deal longer than necessary. I asked about the availability of a loading dock before renting, and was told that there was one. The hallway on front of my unit was also too narrow for us to be able to bring some of our furniture into the unit without tipping it up on end.David M. | Online Move In
El cliente no dejó un comentario.raul c. | Overall Experience
El cliente no dejó un comentario.Odellia L. | Overall Experience
The sales associate .. Her name is Nas.. Was exceptionally helpful.. She went out of her way to help. Which means a lot. She's definitely an asset to your team .. Thanks again Nas.. You are appreciatedTishaun J. | Overall Experience
El cliente no dejó un comentario.Victor A. | Overall Experience
El cliente no dejó un comentario.GERARD F. | Overall Experience
El cliente no dejó un comentario.GERARD F. | First Impressions
All was well and convenient... always good! And reliableMaria F. | Overall Experience
The staff were very helpful. The manager was on site and very active and she was also very helpful.Brett P. | Online Move In
El cliente no dejó un comentario.MARIA LOURDES C. | Overall Experience
El cliente no dejó un comentario.TL R. | First Impressions
The customer rep that help me was extremely slow and didn't have the basic skills. She had to ask her co workers a question regarding every step. It took a very long time to get a second unit in order and added to my existing account.JENNIFER L. | First Impressions
El cliente no dejó un comentario.Shamecca P. | Overall Experience
I was a customer for almost three years. Never face any problem. Every employee in this location is super nice. And store manager Mattews one of the super nice person i ever meet.Pradip S. | Overall Experience
I am upset that i wasn't able to use the app the close out my truck rental. I do not want to pay extra because of a technical issue. Other than that, I had no complaints.CRAIG D. | First Impressions
El cliente no dejó un comentario.Angela F. | First Impressions
El cliente no dejó un comentario.Kabir S. | Online Move In
UHAUL facility was great for the time we utilized the services. Fortunately, we were able to find an onsite location on the airport grounds and as a result, no longer needed said services. Since the beginning, nearly 4 months ago, the staff at this location (U-Haul Moving & Storage Of Woodside), specifically, Ms. Nas Mathews, has been an absolute gem to work with. I will definitely refer anyone in need of storage to not only sign with UHAUL, but to specifically use UHAUL of Woodside. I know if given the opportunity and need, I would!! Thank you all. Eric Ortiz - Branch Manager - LGA (Allied Universal)Eric O. | Overall Experience
Nas, the general manager of this location is an absolute superstar. There was a very high stress situation that occurred on the property and she handled it very well. I work in the hospitality industry, and I understand the stress she must have been feeling, and she took care of everything. We rented a van and storage unit and everything went smoothly. The only thing I would recommend for the higher ups is to re do parts of the floor in the stoarage area, there are some cracks and imperfections that cause the carts to get stuck which can damage the items on the carts if they fall or shift. Word of advise, get there early if you are renting a vehicle. Uhaul needs to contact a few different people to confirm your identity and for security before they can hand you the keys. This process took us about 15 minutes, but if there's a lot of people on line, that time will add up. Also, if you are loading things from your car late night around 9pm, park on the left side of the building Or make sure you can't get boxed in if other people are dropping off their vehicles. We got boxed in but it was at the end of our rental anyway so it worked out. We would definitely rent from them again. Nick PNicholas P. | First Impressions
Overall, I was satisfied with the van rental, picking up the van at Johnson city was a pleasant experience. The personnel in Johnson city were courteous and helpful, but my experience at the BQE location when renting the store locker was not what I expected. The lady that help me wast courteous, she took too long, the information that she need should have in the system, and when she need my information couldn't even ask me in a pleasAnt manner, also it would be nice to explain where was my locker, how to properly open/get access, no I had to figure it out on my own, and ask another customer, I would suggest to give more trading to the lady that attended me. As for the person who received he van back, he was very helpful and explained me all that I need to do, as it should be, for that I want to thank him and the person in Johnson city as for the lady I think she can do better with proper training.Jorge C. | First Impressions
El cliente no dejó un comentario.Wilmer L. | Overall Experience
Graciasfabian o. | Overall Experience
El cliente no dejó un comentario.Mario H. | Overall Experience
Very quick and efficient service. Had trouble getting into the storage room with my keycard and the lady who helped me at the desk actually came out to help me without me asking her to do so. It made me feel like I was taken care of. I think her name was estella or something along those lines?Gina R. | First Impressions
Great staff. Friendly and helpful!STACI H. | First Impressions
El cliente no dejó un comentario.Shamecca P. | First Impressions
I am still awaiting a call back from customer care and upper management. I spoke to the manager Naj over 2 months ago and she promised a callback the next day because of false promises regarding the product I would receive. She did not! I left dozens of messages and even came in again several times and still she did not call. Finally she called this past Mon. after I had spent literally hours on the phone trying to get customer care and escalate., offered no reason or apology for not fulfilling her promise to call back or adjust things and blaming me with a very rude and abrupt tone, interrupting me and talking over me. When I asked why she had not called back, she interrupted agaon and said rather dismissively "so you want me to escalate?! Ok I'm going to escalate it." I still have not heard from ANYONE. Michael Eisenberg 5163957644Michael E. | Overall Experience
the facility should have elevators that stop on upper levels so you don't need to struggle carrying heavy objects. Someone should orient customersIvonne T. | First Impressions
To hot in the storage area very nice staff, clean areaNicole H. | Overall Experience
Everyone I met along the way of my path to storing my life‘s possessions was terrific Wendy Jocelyn the manager Nas and the guys working on the trucks outside are super friendly, super nice, super helpful and 100% professionalPaul G. | First Impressions
El cliente no dejó un comentario.Nguyen T. | Overall Experience
Wonderful service! Wendy was very personable, knowledgeable and helpful!Robert M. | First Impressions
El cliente no dejó un comentario.Carol H. | Overall Experience
El cliente no dejó un comentario.Kathleen A. | Overall Experience
El cliente no dejó un comentario.Wilmer L. | First Impressions
El cliente no dejó un comentario.IMRE B. | Overall Experience
Professional, knowledgeable staff. Facility is clean and secure. I was at this U-Haul facility for many years and never had an issue at all. I would highly recommend this facility to anyone seeking extra storage space.JOHN G. | Overall Experience
I love this facility! After years of storage there, I had to move on, but I can honestly say this place was well worth every cent of rent over the years -- the place was always immaculate, the staff helpful, and the rent fair. BYE WONDERFUL STAFF! I WILL MISS YOU! STAY WELL & GOOD! xoxSURAN M S. | Overall Experience
El cliente no dejó un comentario.ROGER JR D. | Overall Experience
El cliente no dejó un comentario.Ciprian K. | First Impressions
El cliente no dejó un comentario.Maria M. | Overall Experience
GraciasJose A G. | First Impressions
El cliente no dejó un comentario.BIANCA D. | Overall Experience
El cliente no dejó un comentario.KEITH B. | Overall Experience
The place has always been clean and the staff are friendly and professional. Thank you so much . The storage rent is worth every penny because of you guys!bonifacio a. | Overall Experience
All. The workers were very nice ms Linda ma Cindy All of them thank youUrris R. | Overall Experience
The manager on site there, Naashiha Matthews, was completely un professional and does not take her job serious. She got upset with me because I was making suggestions on to how to resolve an issue of mine, and said she just didn't wanna give me a truck. I guess maybe she felt she was looking incompetent. I was just trying to come up with a solution for a reservation that I paid for. I think I have a right to ask questions. She just didn't have any answers for them, so she got defensive, and then retaliated because she thought she could get away with it. She told her staff member to cancel my reservation right in front my face out of spite. She behaved completely classless. She has no business running a store.ANTONIO MARK M. | Overall Experience
Courteous staff. Helpful and gave me all the info on the facility I needed. Seamless and quick transaction.Kareem C. | First Impressions
El cliente no dejó un comentario.JOSE R. | Overall Experience
The hall to my locker was always dark, it had a motion detector to activate the light but it took a while for it to turn on. Overall good service though. Gracias.Juan F. | Overall Experience
My overall experience with U-Haul-from vehicle rental to storage unit-was excellent. And the staff was very friendly and helpful. This was greatly appreciated since my needs were under unpleasant circumstances.Robert S. | Overall Experience
El cliente no dejó un comentario.Kristine G. | Overall Experience
Overall experience was efficient. Under these circumstances with COVID19, I wanted to get in and out and I wanted safety. All precautions were taken. Thank you. This was a difficult time for me as Mom passed and we had to clean out her apartment. Your service made it easier.Deborah R. | First Impressions
El cliente no dejó un comentario.Robert P. | Overall Experience
El cliente no dejó un comentario.Raymond V. | Overall Experience
El cliente no dejó un comentario.FERNANDO V. | Overall Experience
Price is too highCarlos V. | Overall Experience
El cliente no dejó un comentario.Nikki B. | Overall Experience
El personal del counter muy mal, mal, mal, atención, NO HAY EMPLEADOS BILINGÜES, Yo tuve un contrato de 2 años en Uhual Woodside y los pago cada mes era un problema cuando yo llamaba, porque no hay empleados bilingüe, I don’t recommend this U-Haul storage thank youJoanna S. | Overall Experience
El cliente no dejó un comentario.Ruben O. | Overall Experience
El cliente no dejó un comentario.AVI S. | Overall Experience
El cliente no dejó un comentario.Paola C. | Overall Experience
Very helpful and pleasant.Pamela C. | First Impressions
Had a good experience because Linda was very professional. She provided thorough and detailed explanation of all info I need to know. She is very client oriented & this factor makes a big difference.Maria P. | First Impressions
The personnel who assisted me was helpful And friendly. I came in less than an hour before closing and she did not express any displeasure with helping me.KRIS N. | First Impressions
the only con that I have is the expense. Too expensive !!STEPHANIE F. | Overall Experience
Thank you for a great costumer service.Karen G. | Overall Experience
¡Gracias!Stephanie T. | Overall Experience
Great place. The facility is exceptionally clean, especially the bathrooms. There are many carts available to transport your belongings to and from the rooms. Lighting is great. Workers are awesomeLinda C. | First Impressions
very good valueMichael E. | Overall Experience
The manager here needs to learn manners Because of her i will never recommend this place to any one in fact i will tell them the horrible experience she made us feelStarking D. | Overall Experience
Terrible pricing, with increases every Fall no matter when you sign up. I only had 3 months at my original rate. Horrible policy when you leave- no prorating for prepaid monthTHEODORE D. | Overall Experience
I had the storage for almost 10 years, never a problem, always clean and well lighted.ANGELO V. | Overall Experience
My experience with uhaul storage facility was great. I had no problems.simone e. | Overall Experience
The space was clean and the staff was very helpful and friendly.Robert S. | First Impressions
Iv been a customer there for years , always helpful and friendly staff , if there was a spill and you notified them someone would be there to clean up in minutes , I gotta be honest it was greatMIKE B. | Overall Experience
Amazing staff. Very helpfulEli B. | First Impressions
Helpful and kind people. Made everything easy.David G. | First Impressions
Attendants were nice and helpful.HYNDRANI P. | First Impressions
Linda was extremely helpful and friendly, made our renting experience wonderful. Easy move in and move out!Jessica K. | Overall Experience
Everything is perfect thank youVictor V. | First Impressions
GraciasMohamed C. | First Impressions
Fast Easy ProfecionalELIECER BILLY I. | First Impressions
Very professional and efficient!Joshua E. | Overall Experience
Used this storage for 12 years and never had an issue. Everything was greatVIVIANA M. | Overall Experience
This facility is ridiculous. We were mistakenly charged $3,000 for a truck rental (when the charge was $300.) It took more than 5 phone calls of an average of 20 minutes in length to fix the mistake.Steven J. | Overall Experience
Easy and convenient, staff was very attentive and everything went smoothly. Highly recommend!Tanya M. | Overall Experience
Very goodNicholas O. | Overall Experience
Everyone was very helpful and kind.Sarah L. | First Impressions
Staff were really helpfulDavid J. | Overall Experience
Everyone so professionalGlenn S. | Overall Experience
They should put. A better managerCesar R. | Overall Experience
the Manager Nas she was a wonderful person thanks for your helpJORGE V. | Overall Experience
Customer for 12 years great placeCANDITO S. | Overall Experience
No words can explain how great everyone was. Especially Ashley and the manager Nas.marie s. | First Impressions
I waited in line for over almost an hour and a half. No exaggeration. This location was understaffed and made little to no effort to communicate to the people about what the hold up was.Norazaih W. | First Impressions
Extremely helpful and friendly.Chris L. | Overall Experience
They are excellent person, l'm very happy now with you guys. Thank you so muchBernardo B. | First Impressions
thank you uysGustavo P. | Overall Experience
Everything is good, only comments I have is about the rates of storage room, it's bit high.Mohammed J. | Overall Experience
Koren was extremely helpful and professional.DAVID C. | Overall Experience
Very satisfied with the service and staff.ABEL L. | Overall Experience
greatJONATHAN P. | Overall Experience
Thanks again for the friendly service and professionalismarmondo v. | Overall Experience
The facility manager that we interfaced with was extremely helpful on a short notice move in. Customer service at the highest level.patrick w. | Overall Experience
Of ALL the uhaul experiences I’ve had this was by the best!! Everyone here was so helpful and went over and above expectations, I want to thank Naz specifically she made sure I was well taken care ofterrence s. | First Impressions
We have had a storage unit and rented a car carrier from UHAUL. The staff both in NY and in Blair Nebraska were wonderful. They showed patience and courtesy and always had an upbeat attitude. .James P. | Overall Experience
Very clean. Well lit. Just wished self service hours to storage were longer.MERCEDES M. | Overall Experience
Manager and customer service were great. Box was a day late but staff was very helpful and made sure our box was ready when we needed it. and communicated appropriately about the delay.Jayaugust M. | Overall Experience
Thank u!!Charis V. | Overall Experience
Too expensiveJAMAH F. | Overall Experience
I always felt safe when visiting my unit. And surprisingly, the bathrooms were always clean!!!! Very important!!! Whenever I had questions, the staff was very helpful.Latanja M. | Overall Experience
We needed a last minute storage location on a Saturday afternoon / evening . The manager, went out of her way to help up get setup. I do not have her name, but great customer service. Thank you again.patrick w. | First Impressions
Staff was sweet and helpful.Jose P. | Overall Experience
I've been a customer with you guys for 10 years when I lived in Queens. I just want to say thank you for protecting my DJ equipment and making me feel like family. Off to To my next adventure! GraciasGIOVANNI I. | Overall Experience
BuenoMichelle T. | Overall Experience
Bad service the manager she badMustapha H. | Overall Experience
4 Months ago I unfortunately was screamed at with racial profanities because I supposedly was blocking someone from parking their truck when they could’ve gone around me manager was present nothing doDENNIS S. | Overall Experience
Manager N. Matthews was outstanding and her customer service impeccable. I was running late for my appt. with her and without hesitation said, thank you for calling I will wait for you. Thorough!Donna P. | First Impressions
Great servicejimmy l. | Overall Experience
Jasmine was really easy to work with and very knowledgeable about the truck and storage rental. The whole operation is excellent and I would recommend it to anyone!Paul S. | First Impressions
¡Gracias!WANDA S. | Overall Experience
I was there for about two years and never had a problem or concern.. the often hours service was very convienant for me!Jeffrey R. | Overall Experience
Great job the customer service front desk is very welcome and nicewalid e. | First Impressions
NingunoBEN P. | Overall Experience
No public transportation near by.... had to order taxis back and forth after 65 St. R train.Claudia M. | Overall Experience
naMichael E. | Overall Experience
Professionally run, but long wait due to numerous customers.Pornchai J. | Overall Experience
NingunoRIGOBERTO V. | Overall Experience
I spoke to a female team member to cancel my upgrade on storage units and she was very nice and helpful with a pleasant manner.Latanja M. | Reservación
Christa & Linda provided professional service. Joseph was rude, inconsiderate and incredibly unprofessional. Smoking & littering on the property. He was rude to clients and fellow employees. No thanksBen H. | Overall Experience
I plan on coming back soon to utilize the space, location is convenient for any borough in NYC.Noel S. | Overall Experience
Worst placeINDRIT G. | Overall Experience
The people there were very nice but unfortunately did not know how to properly add my second driver, my friend Erik Ciel, which necessitated calling in later to verify and correct their oversight.subimal k. | Reservación
Has is very friendly and positive, really good at problem-solving.Lee T. | Overall Experience
The attendant that helped me with my storage unit was very helpful. But the attendants that helped with my return were not very helpful. I had to inform the guy about the chains on the axles.#notagainMichael S. | Reservación
Excellent staff had no issues in getting and unloading my U-Box that had been delivered from California.Jeff S. | Overall Experience
My belongings were stored here for years, and were absolutely safe. The building was easy to navigate, and the staff were friendly. I used the U-Box service too and it was easy. ¡Gracias!ALAN P. | Overall Experience
Never a problem. I would recommend to anyoneDAVID R. | Overall Experience
Had my storage there for more than 2 years and would say it was one of the best storage places.ASHINDER S. | Overall Experience
A/C wasn't working when moving out in what was supposed to be a climate controlled unit. Can't imagine how many times this happened while I kept things there. No wonder all my wooden items are warped.RANDALL S. | Overall Experience
An overall great experience that helped us with out move and did not add any additional stress!Stefana A. | Overall Experience
Great, friendly staffhattie h. | Reservación
I would have happily continued to rent my unit but the last $10 increase made the $75 a month tag on a 5' by 5' space not worth it.ALBERT B. | Overall Experience
Despite the long wait and the computers being super slow (not the employees' faults), the service was great. Everyone went above and beyond to help us out as fast as they could. Thank you so much!PATRICIA A. | Reservación
Thank you for all of your help!Lily M. | Overall Experience
The staff was very organized and called me the day before the delivery to confirm when our movers were picking up the boxes and everything went very smoothly.Shauna B. | Overall Experience
It's been real, Uhaul, thanks again! Will you your services for a truck in a few months.Michelle B. | Overall Experience
Truck was not at the facility for pick up. I had to spend more money to call an uber to bring me to another facility. For both moves, there was no dolly in truck after I reserved it. Bad experience.Quinn C. | Overall Experience
Thanks to U-Haul I am very happy with your servicesBeatriz C. | Overall Experience
The reason I have vacated the storage unit is because I recently moved to Brooklyn and also the recent increase to monthly rent. Cubesmart offered a lower rate than U-Haul in Brooklyn.EDMUND L. | Overall Experience
Thank you mrs Jessica RomanCristian A. | Overall Experience
At the service desk, Akeem Kelly was very helpful and pleasant. He made a chore like moving a little easier with his efficient and cheerful manner.Kirk M. | Overall Experience
Did the jobIvan S. | Overall Experience
I did not visit the facility, but I did however notice that my movers received the u box on the trailer backwards.jennifer l. | Overall Experience
The people at the location were super nice and helpful.Michael S. | Overall Experience
Wonderful Staff and quick service all around.RUNIE M. | Overall Experience
Everything was great and pleasure work with the people who work there.Only one thing maybe need to work on.Have to wait longer time at the desk to buy something or do some paper work.Marianna G. | Overall Experience
Storage unit that does the jobXAVIER E. | Overall Experience
Excellent, very clean, friendly staff and accessible.MICHEL B. | Overall Experience
Facility was very clean and organized. Staffs were excellent.Sai C. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!