Customer Reviews for U-Haul Moving & Storage of Woodside

8047 comentarios

2645 Brooklyn Queens Expy W   Woodside, NY 11377
(Exit 43 on I-287 at 30th Avenue Location is north one block on the right)

(718) 267-2928

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(718) 267-2928

2645 Brooklyn Queens Expy W
Woodside, NY 11377
(Exit 43 on I-287 at 30th Avenue Location is north one block on the right)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Krassimir G.  |  First Impressions 
Clasificación:
4.0

Drop off was fine.

Sarmad B. 
Clasificación:
3.0

Understanding there is a demand for your vehicles. But to have traveled over 8 miles to pick up a truck. When I have 3 u haul stations in my neighborhood. This probably lead to going 1 MILE OVER the allotted mileage. Will a charge of 64 cents. REALLY!

Paul D. 
Clasificación:
5.0

I was able to get a upgrade with no problem and the staff was friendly and helpful

Nicola D. 
Clasificación:
4.0

El cliente no dejó un comentario.

jose L. 
Clasificación:
5.0

El cliente no dejó un comentario.

luis T. 
Clasificación:
5.0

I will like to thanks all the great service during the years that I was using the service. What I liked more is the maintenance and the respect and organization of the team workers. Once again thanks for everything.

ANA L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREYMICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MDFAYSAL H. 
Clasificación:
5.0

The equipment was in good working conditions but far from being cleaned it still had mud from the previous usage. Other than that it was all perfect

Anibal R. 
Clasificación:
5.0

Excellent!

CARMENPATRICIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVALNATHANIEL W. 
Clasificación:
3.0

The USB charger was completely broken I have been charged $25 for a cleaning fee despite the truck being left spotless I am furious and wish to log a formal complaint

jesse W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanyce B. 
Clasificación:
5.0

Went great

cary C. 
Clasificación:
5.0

Good service

CARLOSALFONSO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELO A. 
Clasificación:
4.0

Bueno

SONAMTASHI N. 
Clasificación:
5.0

Very nice customer service

CARLOSALBERTO O. 
Clasificación:
4.0

Na

Avery P. 
Clasificación:
3.0

I got charged for two days when I informed the manager i will have the trailer until 6pm. I returned it passed 5

Juan D. 
Clasificación:
4.0

El cliente no dejó un comentario.

md faysal H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEMELLA D. 
Clasificación:
5.0

Excelente

RA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMBER W. 
Clasificación:
5.0

Like it

Diego P. 
Clasificación:
5.0

ALL THE STAFFS WERE VERY GOOD,KNOWLEDGABLE AND MOST OF ALL VERY HELPFUL.

EFRENC R. 
Clasificación:
5.0

Hello. N Thank you.U haul team. Specially in this pandemic. Thank you again..

LOBSANG T. 
Clasificación:
5.0

Smooth process.

Andrew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
5.0

I left my car key in the van AJ49010

SUDHIR P. 
Clasificación:
4.0

It was expensive per mile

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLEPATRICK T. 
Clasificación:
5.0

Great staff.

Selene C. 
Clasificación:
4.0

When the after hours app didn't work I called at opening to let staff know. I was assured I would not be charged the after hours fee. I was. I called back and it has been removed but that second call should not have been necessary.

BCJENNIE MARY S. 
Clasificación:
4.0

Please consider not requiring making contact with relatives to confirm before renting.

Gleb G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOSTAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMED D. 
Clasificación:
3.0

costumer online phone to book it's really difficult because long minutes to pick up the phone so hopefully improve soon

NGAWANG J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikaella P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W. 
Clasificación:
5.0

The staff is great.

Edward L.  |  First Impressions 
Clasificación:
3.0

Friendly and fast service

Diana L. 
Clasificación:
5.0

The staff is very helpful and polite I will definitely recommended this location I will only use this location when I'm in Queens

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAJUDDIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CESARJESUS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

VILSON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

IBRAHIMS J. 
Clasificación:
5.0

The van could have been cleaner in the back and the passenger door, which had been dinged in the past, was extremely noisy on the highway. But maybe that's to be expected of vans used for many moves. Otherwise, it did my job of delivering an art show to a gallery just fine.

Betsy A. 
Clasificación:
5.0

Clean facility, super understanding Managment, I highly recommend this company in both services, car rental and storage.

Marc a J.  |  Overall Experience 
Clasificación:
5.0

I had a great experience. The store manager went above and beyond to help me. I had not made a reservation and it was the last Saturday of the month. She found a van for me so that I could move my girlfriend to her new apartment.

FRANCISA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWIN M. 
Clasificación:
5.0

I would like to thank Wendy for being so friendly and helpful. She not only helped us get an excellent storage unit (bottom floor instead the top one) but she provided us a phone number for a taxi service since we don't have a car. I believe she went above and beyond and a raise in her wages is absolutely recommended!

Maria S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristen H.  |  First Impressions 
Clasificación:
5.0

Everyone was really friendly and helpful, made the process super easy. Very glad I rented with you guys.

Alex V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell C.  |  Overall Experience 
Clasificación:
3.0

Staff are not fast and active.

Mohammad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thinley N. 
Clasificación:
1.0

I have just made 80 mile and I paid around $70 gas because they over estimated the gas tank meter! This is fraud. When we get the truck it was nearly empty. I filled it up around $20, then while returning I filled around $5 more and it was the same level. But now you charged $45 more. Totally I paid $70.30 for just 80 miles and yes, this is fraud! Contract 24238721

Selim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUDEBK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANJAYG E. 
Clasificación:
4.0

I made my reservation with this location over the phone. The person I spoke with was very friendly and helpful. I returned my rental after hours and struggled with confirming the return location on my phone. Otherwise, settlement of my charges was very accurate and my experience with the equipment was very good.

JAMESANTHONY C. 
Clasificación:
5.0

Nada

RAMON I. 
Clasificación:
5.0

Recommend having a ride from this location after dropping off uhaul.

ELAINE B. 
Clasificación:
4.0

The van I rented smelled very strongly of cigarette smoke, which would not dissipate even with the windows rolled down. An air freshener of sorts between renting periods might be enough to avoid such an issue in the future.

Gregory N. 
Clasificación:
3.0

Full tank of gas in vehicles. Or at least a half tank. Or at least a quarter tank. Truck doors never registered as closed. Poorly maintained fleet

JACOBAARON WOOD W. 
Clasificación:
3.0

To sped the service at the counter and return the gas credit if is more than received

NOUREDDINE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEOVANNYR C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREAS G. 
Clasificación:
5.0

easy to get what you need

Stefan P. 
Clasificación:
5.0

Yes gorda

HUASCARD P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrei B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KANNAN R.  |  First Impressions 
Clasificación:
5.0

Lovely place nice workers

mildred r.  |  First Impressions 
Clasificación:
4.0

Some a customer service representative not friendly or courteous with you. Most of the time you have to wait too long for them to service you. But I m use to this process. I hope meetings with them will change this m atter.

JUAND V. 
Clasificación:
5.0

Good job guys

Alex D. 
Clasificación:
5.0

The staff and the general manager were very friendly and helpful. Other places should learn from how this place is run and maintained.Excellent job

Itzhak F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WIRAT A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOANNA M.  |  First Impressions 
Clasificación:
5.0

Fast and pleasant transaction.

Lukasz L. 
Clasificación:
2.0

El cliente no dejó un comentario.

Molly H. 
Clasificación:
5.0

The manager was very helpful he was very patient and understanding

Dadrian T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

courtnee K. 
Clasificación:
5.0

Set storage ever.

Marc a J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIENE D. 
Clasificación:
3.0

The only issue I had was when I was a day late or so in payment, I was charged a late fee, which I was not aware of this fee. When I asked about the charge, I was told if I change my paying method to auto pay the charge will be waved! That never happended. I made several attempts and I got nowhere!!!! Please advise. David Luddy

David L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAZMIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYANW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Said M. 
Clasificación:
5.0

Excellent Customer Service!

DAVID D. 
Clasificación:
4.0

Your alternative contact info requirement is overly cumbersome and annoying. Other persona has to answer the phone to proceed. With the amount of Scam calls going around no one picks up the phone anymore for a # they don't know. Also, when requesting to scan QR code for driver's licence with the phone you can't proceed if I deny access to U-haul to access my camera and pictures, associate had to do it by hand. I will not allow any corporation to unnecessary access my personal info and then sell my data and make money of me. Change it! Other than that, not too shabby :)

DEAN T. 
Clasificación:
5.0

Cleanliness can be improved. Besides that everything else is well, customer service is great

JOSEFRANCISCO B. 
Clasificación:
2.0

When I arrived in the morning I was the only costumer there not one employee acknowledged me standing online until I spoke up..then they were unorganized and dismissive...when I went back that same day to return the rental the new employees behind the counter were non receptive and the man outside was rude and unprofessional.

pablo R. 
Clasificación:
3.0

People inside weren't wearing masks.

Ian F.  |  Online Move In 
Clasificación:
5.0

Staff very helpful and friendly

COURTNEYM L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

My experience with the staff i found to be very professional, helpful. Never have i had a bad experience at this location. Keep up the good work ðŸ' ðŸ' ðŸ'ª..

IRVING C. 
Clasificación:
5.0

This location was so friendly and efficient. I was recently at another location where I encountered an angry and racist rep that made me reconsider U-Hail glad I tried another location.

ANJU R. 
Clasificación:
5.0

All good ,🙏🙏🙏

ASIM S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ishrat J. 
Clasificación:
3.0

Outside staff who drive Audi not wearing a mask and rude

NATTHAPISOOT T. 
Clasificación:
5.0

The staff were very helpful and accommodating! Even when there was a long line, they kept their cool and gave the same professional attention and courtesy to each customer. I felt well-taken care of, especially given the anxiety of moving day.

Cyndriel M. 
Clasificación:
5.0

Keep up the good work!!

Victor T. 
Clasificación:
2.0

They were rude

Timothy M. 
Clasificación:
3.0

I went to the Woodside NY location believing someone would be there and there was no one there at 7:30PM. Disappointed as they advertise they close at 8PM. I tried calling prior to heading over and their answering service message said they were open.

RANDALL T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria O. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK Y. 
Clasificación:
5.0

I would recommend this storage to anyone.

Vida G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl O.  |  Overall Experience 
Clasificación:
5.0

Storage and truck rental customer for many years. Can only state good things about this particular facility, reliable and safe trucks, always clean office area, hallways, and restrooms. Staff very nice, courteous, helpful, and knowledgeable about the business. Manager, Nas Matthews friendly and always willing to accommodate customer's needs and concerns in any given situation. Used other u-Haul facilities in the past but this is by far my favorite. Kudos to Nas and her A-1 staff!

RONALD A.  |  Overall Experience 
Clasificación:
5.0

This facility has the most profession and helpful staff. Please don't lose them!

miroslaw W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan A.  |  First Impressions 
Clasificación:
5.0

The first 3 months were a little bumpy as i was transferred from one storage space to a smaller one.. In that transition there was one time i found a lock note for none payment which was incorrect and then another time my card was locked out for none payment and then another time i was charged late fee which again was in correct once the info was looked up.. All three times were handled by the manager Nas Matthew who was very professionally and fare as well as assured me the last time that I will not have my service interrupted again.. I was very satisfied with the outcome and for the rest of the time there i didn't have anymore problems.. Thanks for the professionalism. Jay

Jorge M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa D.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

MARTHA C.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

THANH V.  |  Overall Experience 
Clasificación:
5.0

Me salió muy económico y cerca de mi casa muy buena la atención me gustó

Omar P.  |  First Impressions 
Clasificación:
5.0

Nas Matthew was super helpful and made my day a lot easier !

Fabio R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

APRIL S.  |  Overall Experience 
Clasificación:
5.0

Nas is doing a splendid job training her staff, so the service reflects the responsiveness at all levels and times of service.

Grace D.  |  Overall Experience 
Clasificación:
5.0

The representative was very friendly and helpful. She even took us to a couple of the storage units to see what they actually look like. Great staff.

Frederick J.  |  First Impressions 
Clasificación:
5.0

First time renting a storage unit. Pretty good location. Limpio.

Nicholas R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lina M.  |  First Impressions 
Clasificación:
5.0

i had to cancel my storage, as my move got cancelled, but staff was excellent and answered questions 1, 2 and 3 from what I saw

bett g.  |  Overall Experience 
Clasificación:
3.0

The lack of deck-level loading docks is a glaring deficiency. This made our move-in take a good deal longer than necessary. I asked about the availability of a loading dock before renting, and was told that there was one. The hallway on front of my unit was also too narrow for us to be able to bring some of our furniture into the unit without tipping it up on end.

David M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

raul c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Odellia L.  |  Overall Experience 
Clasificación:
5.0

The sales associate .. Her name is Nas.. Was exceptionally helpful.. She went out of her way to help. Which means a lot. She's definitely an asset to your team .. Thanks again Nas.. You are appreciated

Tishaun J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARD F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARD F.  |  First Impressions 
Clasificación:
5.0

All was well and convenient... always good! And reliable

Maria F.  |  Overall Experience 
Clasificación:
5.0

The staff were very helpful. The manager was on site and very active and she was also very helpful.

Brett P.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIA LOURDES C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TL R.  |  First Impressions 
Clasificación:
3.0

The customer rep that help me was extremely slow and didn't have the basic skills. She had to ask her co workers a question regarding every step. It took a very long time to get a second unit in order and added to my existing account.

JENNIFER L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamecca P.  |  Overall Experience 
Clasificación:
5.0

I was a customer for almost three years. Never face any problem. Every employee in this location is super nice. And store manager Mattews one of the super nice person i ever meet.

Pradip S.  |  Overall Experience 
Clasificación:
5.0

I am upset that i wasn't able to use the app the close out my truck rental. I do not want to pay extra because of a technical issue. Other than that, I had no complaints.

CRAIG D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kabir S.  |  Online Move In 
Clasificación:
5.0

UHAUL facility was great for the time we utilized the services. Fortunately, we were able to find an onsite location on the airport grounds and as a result, no longer needed said services. Since the beginning, nearly 4 months ago, the staff at this location (U-Haul Moving & Storage Of Woodside), specifically, Ms. Nas Mathews, has been an absolute gem to work with. I will definitely refer anyone in need of storage to not only sign with UHAUL, but to specifically use UHAUL of Woodside. I know if given the opportunity and need, I would!! Thank you all. Eric Ortiz - Branch Manager - LGA (Allied Universal)

Eric O.  |  Overall Experience 
Clasificación:
5.0

Nas, the general manager of this location is an absolute superstar. There was a very high stress situation that occurred on the property and she handled it very well. I work in the hospitality industry, and I understand the stress she must have been feeling, and she took care of everything. We rented a van and storage unit and everything went smoothly. The only thing I would recommend for the higher ups is to re do parts of the floor in the stoarage area, there are some cracks and imperfections that cause the carts to get stuck which can damage the items on the carts if they fall or shift. Word of advise, get there early if you are renting a vehicle. Uhaul needs to contact a few different people to confirm your identity and for security before they can hand you the keys. This process took us about 15 minutes, but if there's a lot of people on line, that time will add up. Also, if you are loading things from your car late night around 9pm, park on the left side of the building Or make sure you can't get boxed in if other people are dropping off their vehicles. We got boxed in but it was at the end of our rental anyway so it worked out. We would definitely rent from them again. Nick P

Nicholas P.  |  First Impressions 
Clasificación:
2.0

Overall, I was satisfied with the van rental, picking up the van at Johnson city was a pleasant experience. The personnel in Johnson city were courteous and helpful, but my experience at the BQE location when renting the store locker was not what I expected. The lady that help me wast courteous, she took too long, the information that she need should have in the system, and when she need my information couldn't even ask me in a pleasAnt manner, also it would be nice to explain where was my locker, how to properly open/get access, no I had to figure it out on my own, and ask another customer, I would suggest to give more trading to the lady that attended me. As for the person who received he van back, he was very helpful and explained me all that I need to do, as it should be, for that I want to thank him and the person in Johnson city as for the lady I think she can do better with proper training.

Jorge C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilmer L.  |  Overall Experience 
Clasificación:
5.0

Gracias

fabian o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario H.  |  Overall Experience 
Clasificación:
5.0

Very quick and efficient service. Had trouble getting into the storage room with my keycard and the lady who helped me at the desk actually came out to help me without me asking her to do so. It made me feel like I was taken care of. I think her name was estella or something along those lines?

Gina R.  |  First Impressions 
Clasificación:
5.0

Great staff. Friendly and helpful!

STACI H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shamecca P.  |  First Impressions 
Clasificación:
1.0

I am still awaiting a call back from customer care and upper management. I spoke to the manager Naj over 2 months ago and she promised a callback the next day because of false promises regarding the product I would receive. She did not! I left dozens of messages and even came in again several times and still she did not call. Finally she called this past Mon. after I had spent literally hours on the phone trying to get customer care and escalate., offered no reason or apology for not fulfilling her promise to call back or adjust things and blaming me with a very rude and abrupt tone, interrupting me and talking over me. When I asked why she had not called back, she interrupted agaon and said rather dismissively "so you want me to escalate?! Ok I'm going to escalate it." I still have not heard from ANYONE. Michael Eisenberg 5163957644

Michael E.  |  Overall Experience 
Clasificación:
3.0

the facility should have elevators that stop on upper levels so you don't need to struggle carrying heavy objects. Someone should orient customers

Ivonne T.  |  First Impressions 
Clasificación:
4.0

To hot in the storage area very nice staff, clean area

Nicole H.  |  Overall Experience 
Clasificación:
5.0

Everyone I met along the way of my path to storing my life‘s possessions was terrific Wendy Jocelyn the manager Nas and the guys working on the trucks outside are super friendly, super nice, super helpful and 100% professional

Paul G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nguyen T.  |  Overall Experience 
Clasificación:
5.0

Wonderful service! Wendy was very personable, knowledgeable and helpful!

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilmer L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

IMRE B.  |  Overall Experience 
Clasificación:
5.0

Professional, knowledgeable staff. Facility is clean and secure. I was at this U-Haul facility for many years and never had an issue at all. I would highly recommend this facility to anyone seeking extra storage space.

JOHN G.  |  Overall Experience 
Clasificación:
5.0

I love this facility! After years of storage there, I had to move on, but I can honestly say this place was well worth every cent of rent over the years -- the place was always immaculate, the staff helpful, and the rent fair. BYE WONDERFUL STAFF! I WILL MISS YOU! STAY WELL & GOOD! xox

SURAN M S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ROGER JR D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ciprian K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria M.  |  Overall Experience 
Clasificación:
5.0

Gracias

Jose A G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH B.  |  Overall Experience 
Clasificación:
5.0

The place has always been clean and the staff are friendly and professional. Thank you so much . The storage rent is worth every penny because of you guys!

bonifacio a.  |  Overall Experience 
Clasificación:
5.0

All. The workers were very nice ms Linda ma Cindy All of them thank you

Urris R.  |  Overall Experience 
Clasificación:
1.0

The manager on site there, Naashiha Matthews, was completely un professional and does not take her job serious. She got upset with me because I was making suggestions on to how to resolve an issue of mine, and said she just didn't wanna give me a truck. I guess maybe she felt she was looking incompetent. I was just trying to come up with a solution for a reservation that I paid for. I think I have a right to ask questions. She just didn't have any answers for them, so she got defensive, and then retaliated because she thought she could get away with it. She told her staff member to cancel my reservation right in front my face out of spite. She behaved completely classless. She has no business running a store.

ANTONIO MARK M.  |  Overall Experience 
Clasificación:
5.0

Courteous staff. Helpful and gave me all the info on the facility I needed. Seamless and quick transaction.

Kareem C.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

JOSE R.  |  Overall Experience 
Clasificación:
4.0

The hall to my locker was always dark, it had a motion detector to activate the light but it took a while for it to turn on. Overall good service though. Gracias.

Juan F.  |  Overall Experience 
Clasificación:
5.0

My overall experience with U-Haul-from vehicle rental to storage unit-was excellent. And the staff was very friendly and helpful. This was greatly appreciated since my needs were under unpleasant circumstances.

Robert S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristine G.  |  Overall Experience 
Clasificación:
5.0

Overall experience was efficient. Under these circumstances with COVID19, I wanted to get in and out and I wanted safety. All precautions were taken. Thank you. This was a difficult time for me as Mom passed and we had to clean out her apartment. Your service made it easier.

Deborah R.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO V.  |  Overall Experience 
Clasificación:
4.0

Price is too high

Carlos V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki B.  |  Overall Experience 
Clasificación:
5.0

El personal del counter muy mal, mal, mal, atención, NO HAY EMPLEADOS BILINGÜES, Yo tuve un contrato de 2 años en Uhual Woodside y los pago cada mes era un problema cuando yo llamaba, porque no hay empleados bilingüe, I don’t recommend this U-Haul storage thank you

Joanna S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

AVI S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paola C.  |  Overall Experience 
Clasificación:
4.0

Very helpful and pleasant.

Pamela C.  |  First Impressions 
Clasificación:
5.0

Had a good experience because Linda was very professional. She provided thorough and detailed explanation of all info I need to know. She is very client oriented & this factor makes a big difference.

Maria P.  |  First Impressions 
Clasificación:
5.0

The personnel who assisted me was helpful And friendly. I came in less than an hour before closing and she did not express any displeasure with helping me.

KRIS N.  |  First Impressions 
Clasificación:
1.0

the only con that I have is the expense. Too expensive !!

STEPHANIE F.  |  Overall Experience 
Clasificación:
5.0

Thank you for a great costumer service.

Karen G.  |  Overall Experience 
Clasificación:
4.0

¡Gracias!

Stephanie T.  |  Overall Experience 
Clasificación:
5.0

Great place. The facility is exceptionally clean, especially the bathrooms. There are many carts available to transport your belongings to and from the rooms. Lighting is great. Workers are awesome

Linda C.  |  First Impressions 
Clasificación:
5.0

very good value

Michael E.  |  Overall Experience 
Clasificación:
1.0

The manager here needs to learn manners Because of her i will never recommend this place to any one in fact i will tell them the horrible experience she made us feel

Starking D.  |  Overall Experience 
Clasificación:
3.0

Terrible pricing, with increases every Fall no matter when you sign up. I only had 3 months at my original rate. Horrible policy when you leave- no prorating for prepaid month

THEODORE D.  |  Overall Experience 
Clasificación:
5.0

I had the storage for almost 10 years, never a problem, always clean and well lighted.

ANGELO V.  |  Overall Experience 
Clasificación:
5.0

My experience with uhaul storage facility was great. I had no problems.

simone e.  |  Overall Experience 
Clasificación:
5.0

The space was clean and the staff was very helpful and friendly.

Robert S.  |  First Impressions 
Clasificación:
5.0

Iv been a customer there for years , always helpful and friendly staff , if there was a spill and you notified them someone would be there to clean up in minutes , I gotta be honest it was great

MIKE B.  |  Overall Experience 
Clasificación:
5.0

Amazing staff. Very helpful

Eli B.  |  First Impressions 
Clasificación:
5.0

Helpful and kind people. Made everything easy.

David G.  |  First Impressions 
Clasificación:
4.0

Attendants were nice and helpful.

HYNDRANI P.  |  First Impressions 
Clasificación:
5.0

Linda was extremely helpful and friendly, made our renting experience wonderful. Easy move in and move out!

Jessica K.  |  Overall Experience 
Clasificación:
5.0

Everything is perfect thank you

Victor V.  |  First Impressions 
Clasificación:
5.0

Gracias

Mohamed C.  |  First Impressions 
Clasificación:
5.0

Fast Easy Profecional

ELIECER BILLY I.  |  First Impressions 
Clasificación:
5.0

Very professional and efficient!

Joshua E.  |  Overall Experience 
Clasificación:
5.0

Used this storage for 12 years and never had an issue. Everything was great

VIVIANA M.  |  Overall Experience 
Clasificación:
1.0

This facility is ridiculous. We were mistakenly charged $3,000 for a truck rental (when the charge was $300.) It took more than 5 phone calls of an average of 20 minutes in length to fix the mistake.

Steven J.  |  Overall Experience 
Clasificación:
5.0

Easy and convenient, staff was very attentive and everything went smoothly. Highly recommend!

Tanya M.  |  Overall Experience 
Clasificación:
5.0

Very good

Nicholas O.  |  Overall Experience 
Clasificación:
4.0

Everyone was very helpful and kind.

Sarah L.  |  First Impressions 
Clasificación:
5.0

Staff were really helpful

David J.  |  Overall Experience 
Clasificación:
5.0

Everyone so professional

Glenn S.  |  Overall Experience 
Clasificación:
1.0

They should put. A better manager

Cesar R.  |  Overall Experience 
Clasificación:
5.0

the Manager Nas she was a wonderful person thanks for your help

JORGE V.  |  Overall Experience 
Clasificación:
5.0

Customer for 12 years great place

CANDITO S.  |  Overall Experience 
Clasificación:
5.0

No words can explain how great everyone was. Especially Ashley and the manager Nas.

marie s.  |  First Impressions 
Clasificación:
1.0

I waited in line for over almost an hour and a half. No exaggeration. This location was understaffed and made little to no effort to communicate to the people about what the hold up was.

Norazaih W.  |  First Impressions 
Clasificación:
5.0

Extremely helpful and friendly.

Chris L.  |  Overall Experience 
Clasificación:
5.0

They are excellent person, l'm very happy now with you guys. Thank you so much

Bernardo B.  |  First Impressions 
Clasificación:
4.0

thank you uys

Gustavo P.  |  Overall Experience 
Clasificación:
5.0

Everything is good, only comments I have is about the rates of storage room, it's bit high.

Mohammed J.  |  Overall Experience 
Clasificación:
5.0

Koren was extremely helpful and professional.

DAVID C.  |  Overall Experience 
Clasificación:
5.0

Very satisfied with the service and staff.

ABEL L.  |  Overall Experience 
Clasificación:
5.0

great

JONATHAN P.  |  Overall Experience 
Clasificación:
4.0

Thanks again for the friendly service and professionalism

armondo v.  |  Overall Experience 
Clasificación:
5.0

The facility manager that we interfaced with was extremely helpful on a short notice move in. Customer service at the highest level.

patrick w.  |  Overall Experience 
Clasificación:
5.0

Of ALL the uhaul experiences I’ve had this was by the best!! Everyone here was so helpful and went over and above expectations, I want to thank Naz specifically she made sure I was well taken care of

terrence s.  |  First Impressions 
Clasificación:
5.0

We have had a storage unit and rented a car carrier from UHAUL. The staff both in NY and in Blair Nebraska were wonderful. They showed patience and courtesy and always had an upbeat attitude. .

James P.  |  Overall Experience 
Clasificación:
4.0

Very clean. Well lit. Just wished self service hours to storage were longer.

MERCEDES M.  |  Overall Experience 
Clasificación:
5.0

Manager and customer service were great. Box was a day late but staff was very helpful and made sure our box was ready when we needed it. and communicated appropriately about the delay.

Jayaugust M.  |  Overall Experience 
Clasificación:
4.0

Thank u!!

Charis V.  |  Overall Experience 
Clasificación:
5.0

Too expensive

JAMAH F.  |  Overall Experience 
Clasificación:
5.0

I always felt safe when visiting my unit. And surprisingly, the bathrooms were always clean!!!! Very important!!! Whenever I had questions, the staff was very helpful.

Latanja M.  |  Overall Experience 
Clasificación:
5.0

We needed a last minute storage location on a Saturday afternoon / evening . The manager, went out of her way to help up get setup. I do not have her name, but great customer service. Thank you again.

patrick w.  |  First Impressions 
Clasificación:
5.0

Staff was sweet and helpful.

Jose P.  |  Overall Experience 
Clasificación:
5.0

I've been a customer with you guys for 10 years when I lived in Queens. I just want to say thank you for protecting my DJ equipment and making me feel like family. Off to To my next adventure! Gracias

GIOVANNI I.  |  Overall Experience 
Clasificación:
4.0

Bueno

Michelle T.  |  Overall Experience 
Clasificación:
1.0

Bad service the manager she bad

Mustapha H.  |  Overall Experience 
Clasificación:
1.0

4 Months ago I unfortunately was screamed at with racial profanities because I supposedly was blocking someone from parking their truck when they could’ve gone around me manager was present nothing do

DENNIS S.  |  Overall Experience 
Clasificación:
5.0

Manager N. Matthews was outstanding and her customer service impeccable. I was running late for my appt. with her and without hesitation said, thank you for calling I will wait for you. Thorough!

Donna P.  |  First Impressions 
Clasificación:
5.0

Great service

jimmy l.  |  Overall Experience 
Clasificación:
5.0

Jasmine was really easy to work with and very knowledgeable about the truck and storage rental. The whole operation is excellent and I would recommend it to anyone!

Paul S.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

WANDA S.  |  Overall Experience 
Clasificación:
5.0

I was there for about two years and never had a problem or concern.. the often hours service was very convienant for me!

Jeffrey R.  |  Overall Experience 
Clasificación:
5.0

Great job the customer service front desk is very welcome and nice

walid e.  |  First Impressions 
Clasificación:
4.0

Ninguno

BEN P.  |  Overall Experience 
Clasificación:
4.0

No public transportation near by.... had to order taxis back and forth after 65 St. R train.

Claudia M.  |  Overall Experience 
Clasificación:
5.0

na

Michael E.  |  Overall Experience 
Clasificación:
5.0

Professionally run, but long wait due to numerous customers.

Pornchai J.  |  Overall Experience 
Clasificación:
5.0

Ninguno

RIGOBERTO V.  |  Overall Experience 
Clasificación:
5.0

I spoke to a female team member to cancel my upgrade on storage units and she was very nice and helpful with a pleasant manner.

Latanja M. | Reservación
Clasificación:
1.0

Christa & Linda provided professional service. Joseph was rude, inconsiderate and incredibly unprofessional. Smoking & littering on the property. He was rude to clients and fellow employees. No thanks

Ben H.  |  Overall Experience 
Clasificación:
5.0

I plan on coming back soon to utilize the space, location is convenient for any borough in NYC.

Noel S.  |  Overall Experience 
Clasificación:
1.0

Worst place

INDRIT G.  |  Overall Experience 
Clasificación:
3.0

The people there were very nice but unfortunately did not know how to properly add my second driver, my friend Erik Ciel, which necessitated calling in later to verify and correct their oversight.

subimal k. | Reservación
Clasificación:
5.0

Has is very friendly and positive, really good at problem-solving.

Lee T.  |  Overall Experience 
Clasificación:
3.0

The attendant that helped me with my storage unit was very helpful. But the attendants that helped with my return were not very helpful. I had to inform the guy about the chains on the axles.#notagain

Michael S. | Reservación
Clasificación:
5.0

Excellent staff had no issues in getting and unloading my U-Box that had been delivered from California.

Jeff S.  |  Overall Experience 
Clasificación:
5.0

My belongings were stored here for years, and were absolutely safe. The building was easy to navigate, and the staff were friendly. I used the U-Box service too and it was easy. ¡Gracias!

ALAN P.  |  Overall Experience 
Clasificación:
5.0

Never a problem. I would recommend to anyone

DAVID R.  |  Overall Experience 
Clasificación:
5.0

Had my storage there for more than 2 years and would say it was one of the best storage places.

ASHINDER S.  |  Overall Experience 
Clasificación:
1.0

A/C wasn't working when moving out in what was supposed to be a climate controlled unit. Can't imagine how many times this happened while I kept things there. No wonder all my wooden items are warped.

RANDALL S.  |  Overall Experience 
Clasificación:
5.0

An overall great experience that helped us with out move and did not add any additional stress!

Stefana A.  |  Overall Experience 
Clasificación:
4.0

Great, friendly staff

hattie h. | Reservación
Clasificación:
5.0

I would have happily continued to rent my unit but the last $10 increase made the $75 a month tag on a 5' by 5' space not worth it.

ALBERT B.  |  Overall Experience 
Clasificación:
5.0

Despite the long wait and the computers being super slow (not the employees' faults), the service was great. Everyone went above and beyond to help us out as fast as they could. Thank you so much!

PATRICIA A. | Reservación
Clasificación:
5.0

Thank you for all of your help!

Lily M.  |  Overall Experience 
Clasificación:
5.0

The staff was very organized and called me the day before the delivery to confirm when our movers were picking up the boxes and everything went very smoothly.

Shauna B.  |  Overall Experience 
Clasificación:
5.0

It's been real, Uhaul, thanks again! Will you your services for a truck in a few months.

Michelle B.  |  Overall Experience 
Clasificación:
1.0

Truck was not at the facility for pick up. I had to spend more money to call an uber to bring me to another facility. For both moves, there was no dolly in truck after I reserved it. Bad experience.

Quinn C.  |  Overall Experience 
Clasificación:
5.0

Thanks to U-Haul I am very happy with your services

Beatriz C.  |  Overall Experience 
Clasificación:
4.0

The reason I have vacated the storage unit is because I recently moved to Brooklyn and also the recent increase to monthly rent. Cubesmart offered a lower rate than U-Haul in Brooklyn.

EDMUND L.  |  Overall Experience 
Clasificación:
1.0

Thank you mrs Jessica Roman

Cristian A.  |  Overall Experience 
Clasificación:
5.0

At the service desk, Akeem Kelly was very helpful and pleasant. He made a chore like moving a little easier with his efficient and cheerful manner.

Kirk M.  |  Overall Experience 
Clasificación:
5.0

Did the job

Ivan S.  |  Overall Experience 
Clasificación:
4.0

I did not visit the facility, but I did however notice that my movers received the u box on the trailer backwards.

jennifer l.  |  Overall Experience 
Clasificación:
5.0

The people at the location were super nice and helpful.

Michael S.  |  Overall Experience 
Clasificación:
5.0

Wonderful Staff and quick service all around.

RUNIE M.  |  Overall Experience 
Clasificación:
4.0

Everything was great and pleasure work with the people who work there.Only one thing maybe need to work on.Have to wait longer time at the desk to buy something or do some paper work.

Marianna G.  |  Overall Experience 
Clasificación:
5.0

Storage unit that does the job

XAVIER E.  |  Overall Experience 
Clasificación:
5.0

Excellent, very clean, friendly staff and accessible.

MICHEL B.  |  Overall Experience 
Clasificación:
5.0

Facility was very clean and organized. Staffs were excellent.

Sai C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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