U-Haul Moving & Storage of Woodlake

4924 comentarios

6745 FM 78   San Antonio, TX 78244
(E Of Rittiman Rd & Foster Rd)

(210) 666-1065

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(210) 666-1065

6745 FM 78
San Antonio, TX 78244

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

james s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eliana G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark r.  |  First Impressions 
Clasificación:
5.0

They ensured the trailer was checked in because I had trouble with remote or online check in. They also waived the after hours fee that the initial location did not tell us about. Very friendly and courteous

VICKI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

christian S. 
Clasificación:
5.0

Employees were nice very efficient, got me in and out quickly.No problems at all.Have been here before and it's been the same

leonard H. 
Clasificación:
5.0

Have on hand more than one 10foot box truck had to settle for a cargo van which racked up mileage. I had to get a large truck to finish the job.

Tommie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

The truck i rented was a little lacking on power and the steering was not the best as well. The front end did not shake but I can feel it getting to that point. Check your alignment and bushings. I believe they could be getting worn or out of alignment. Other than that ya'll are great. 2nd time i have used ya'll and your customer service is awesome.

JEFFREY H. 
Clasificación:
5.0

Outstanding service!

Ivonne P.  |  First Impressions 
Clasificación:
1.0

I was having problems with my truck and I started calling it about 5 something in the afternoon to let him know I might be late bringing it back I called all the way up and I was put it this way I was on hold all the way up till almost 7 I could never talk to anybody about bringing it back after 7 so they charge me another day rental I think that's pretty poor customer service by

DANNY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN P. 
Clasificación:
5.0

cost way too much

NELSON H. 
Clasificación:
5.0

Mr. Augie was very friendly, outgoing and knowledgeable. Very easy to communicate with.

Sylvester J. 
Clasificación:
4.0

The front service We're a little to aggressive I was just trying to rent The uhaul I ask some questions she not to polite but other than that it was great take for your service 🤣🤣🤣

ORLANDO MALDONAD V. 
Clasificación:
5.0

I asked for 5 minutes of help getting an awkward piece unloaded from the truck into storage. I was told they don't do that sort of thing. In the process of unloading this by myself I slipped and seriously bruised my tailbone. I will be filing a negligence lawsuit against this UHaul.

Jeffrey H. 
Clasificación:
2.0

El cliente no dejó un comentario.

RICARDO P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Turell G. 
Clasificación:
5.0

We were given only 3 locations to return the trailer. None of the locations were convenient for us. Then when we tried returning the trailer to Super K & Deli Co at 2914 pat booker rd their employee told us his system was down and we could not return it. He said we had to take it to another location which was 15 miles away.

Shannon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

Everything was ready when I got there and took less than 15 minutes to hook up and go.😄

Homer G. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARVIN H. 
Clasificación:
5.0

Very good experience with rental.

DARLENE KAY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUAY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberto G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA E. 
Clasificación:
5.0

Thanks good service

Elvis B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA B. 
Clasificación:
5.0

I have no improvements with my experiences with Uhaul👍🏽

Brenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

denise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary S.  |  First Impressions 
Clasificación:
5.0

BJ and David Torres showed us superior service. BJ responded to each of our phone calls with expertise and helpfulness. David Torres was prompt in delivering and returning our E-Boxes with a most positive attitude. Thank you so much BJ and David. You both are commended for your genuine professionalism. Kathy & Mike Morgan New Braunfels, Texas

kathy M. 
Clasificación:
4.0

There were lots of people that didn't know what they were doing but trying to help and learn and only one person that did know what she was doing and she handled the situation very professionally. I had an great overall experience but wish I had hired help

MARVIN B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Laqueshia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naomie R. 
Clasificación:
5.0

Great people.Very respectful and always ready to Help.They are the best.

VICTOR S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

In the last 3 months I have rented equipment in this location. The staff and services where great.

Jorge S. 
Clasificación:
4.0

Would like the access hours to be later.

Daymon B.  |  Overall Experience 
Clasificación:
5.0

I am not sure you can improve. This location was clean and the staff was well organized. I have picked up equipment from other locations in San Antonio and they were not as good as this location.. Friendly and knowledgeable staff.

JAMES W. 
Clasificación:
5.0

Augustine Reyes was such a nice man. Helped actually save my Thanksgiving by informing me I didn't have to drive a Truck back, but could deliver it in within the city we are moving to at a Uhaul there. Much appreciated. Storage facility was clean and we were appreciative. I was a bit concerned the Storage Unit didn't have cage wire between units to prevent people from crawling in. Fortunately nothing happened. At the site I was supposed to drop off the Truck, either their scan bar didn't work, or the online site wasn't working in College Station at the drop off location. We fueled our truck at the Exxon by the Uhaul in College Station, we locked up the Truck, and we dropped the keys. Either the College Station site scan bar or the Uhaul Online App wouldn't allow us to scan the site for online Night turn in. We really tried hard. Our phone had all the right settings turned on, we were in the dark and freezing cold with small children trying to make the online app scan the Truck drop off site in College Station function properly, but it wouldn't work so we had to drop the key without completing online drop off. All the people at the Converse Uhaul were wonderful, the site clean and safe, and everything was easy to accomplish there. I appreciated the extra dollies in the storage facility for going up the elevator, really made life easier. And Mr Reyes saved our Family Thanksgiving which we a dearly grateful for to at Thanksgiving all of us together!!

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael M. 
Clasificación:
5.0

They make u calm an work wit you wen your stressed out..

Shenne D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JANET S. 
Clasificación:
5.0

Very quick and easy to rent a trailer.

DALE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE L. 
Clasificación:
5.0

Everyone was always helpful it was kept clean and it was very very convenient if I had to use the storage I would use U Haul again thank you.

MARYLAND O D.  |  Overall Experience 
Clasificación:
5.0

Overall, it's was fast and easy. They had what we needed and really nice.

AMBER L. 
Clasificación:
5.0

Not a thing. Everything was superb! Thank you very much!

Veronica F. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY J. 
Clasificación:
5.0

Excellent customer service.

Juanita I. 
Clasificación:
4.0

Ensure the fuel level is accurate.

Jennifer H. 
Clasificación:
5.0

Long wait to check in. Turned in 4 days earlier should have gotten credit for the days I didn't use.

Jeremy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

APRIL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER LYNN g.  |  Overall Experience 
Clasificación:
3.0

cargo van was sent out with a nail in RR tire

Dawn B. 
Clasificación:
5.0

Great!!

Jaddiel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elma B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

bruce G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAILA ARION G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL R. 
Clasificación:
3.0

The truck smelled like fish and when door raised, multiple flies flew out. The gas tank was not filled.

ADRIANE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesliemichelle W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clarice H.  |  First Impressions 
Clasificación:
5.0

Mr Augie was courteous and friendly, no problems.

Sylvester J. 
Clasificación:
1.0

Better customer service

Staria R. 
Clasificación:
5.0

Great Service. I would highly recommend

SANDRA MARIE B. 
Clasificación:
5.0

Nothing, it was a smooth experience from start to finish. Everyone at this store is always so nice and helpful.

Jolene C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMERA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTORIA C. 
Clasificación:
1.0

Equipment was dirty and the service was terrible. The person who helped me was very rude. I was charged for drop off after hours when I used the app to check it in and was charged for cleaning fees when it was dirty when I received it. Awaiting a response to my email and a refund for the charges I should not have been charged. Worst customer service I have ever received using uhaul.

ALISHA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary Leroy R. 
Clasificación:
5.0

Adrian was very helpful and amazing

Brandon L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sylvia V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

christopher b.  |  Overall Experience 
Clasificación:
5.0

Agent was very courteous and helpful.

Bonita S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

The man whom we turned our vehicle into was professional and polite. Man deserves a raise.

Benjamin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

tesha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

hope B. 
Clasificación:
5.0

El cliente no dejó un comentario.

hope B. 
Clasificación:
4.0

quick drop off decent people to talk with dealing with the online people was another story altogether when i called to find nearest drop off point was put on hold for a long time and was told they would send the drop off address and info which never came when i tried to call back after 15 mins of waiting gave up

timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hope B. 
Clasificación:
5.0

EXCELLENT customer service!!! Great place to rent,would recommend in a minute.

Susan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

No lo recomendaría por las personas que atienden en la tienda tienen muy mala actitud nada amables y me hicieron sentir muy mal.necesito me respeten el precio que me habían dado en mi recervacion por fabor Atten. Rosa H. Soto

Rosa H S. 
Clasificación:
2.0

El cliente no dejó un comentario.

LAJUANIA M. 
Clasificación:
5.0

had a small issue and staff was apologetic and extremely nice going out of their way to make it right. This Uhaul is fantastic!

merlene b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER LYNN g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANA S. 
Clasificación:
5.0

Thanks

Alvaro F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Olena S. 
Clasificación:
5.0

Box delivery was early. We got them empty early and they picked up early. There were enough blankets for 10 moves.

Nancy A. 
Clasificación:
5.0

Very efficient vehicle check in, someone met me when I pulled into the equipment return, had everything scanned in just a few minutes. Much easier than me scanning in everything over the phone..

Russell A. 
Clasificación:
5.0

Mr. Augie has been very friendly and courteous each time I rented a vehicle. Also the other staff members.

Sylvester J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ABDUL B. 
Clasificación:
4.0

Make the online checkin user friendly for iPhone users.

kamari G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex E. 
Clasificación:
5.0

The associate that attended me , Melanie, was very courteous, friendly, knowledgeable, and very professional. She had all of the documents ready and waiting for me to sign. It took less than 8 minutes to review the documents and pick up the U-Haul Truck. When I have another need for a U-Haul Truck, I will definitely return. Thank you for Outstanding Service. !!

JUAN MORQUECHO V. 
Clasificación:
5.0

great facility

Ralph a.  |  First Impressions 
Clasificación:
3.0

What is the point of of doing things online if you still have to go inside and talk to someone to t keys? This took 30 minutes off of the 4 hour reservation time I had.

Mya I. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYN SUE TAYLOR M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

j brtant D.  |  First Impressions 
Clasificación:
5.0

This location aewsome!

catrena g.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Dustin P. 
Clasificación:
5.0

Nothing every one was great at this location so nice and friendly

MONICA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sofia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nima M. 
Clasificación:
5.0

El cliente no dejó un comentario.

atilano G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim H. 
Clasificación:
5.0

My experience was wonderful. BJ is absolutely the best scheduler and she helped me out continually. She went above and beyond for me! Great service!

Elisa G. 
Clasificación:
4.0

El cliente no dejó un comentario.

carlos b.  |  First Impressions 
Clasificación:
5.0

Everyone was very friendly and the access to the storage unit was easy to get too. I would store my thing the U- Haul Storage again.

pauline f.  |  First Impressions 
Clasificación:
5.0

Very nice and professional people.

Brenda F.  |  First Impressions 
Clasificación:
5.0

Great price

Samuel M.  |  Overall Experience 
Clasificación:
3.0

Only needed the unit for a month I wish I would have known ahead of time that you dont prorate the rent. I would have made sure I had everything out well ahead of time, or could have chosen another facility. This really needs to be stated at the time people agree to rent a unit there.

Samaria J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivette V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS A.  |  Overall Experience 
Clasificación:
5.0

Personnel were very helpful

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
5.0

Maybe change the accessibility hours for the RV storage

Richard M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda H.  |  Overall Experience 
Clasificación:
5.0

Wished the facility was paved and not of dirt. It was a mess to get in and out of after a rain.

Pamela S.  |  Overall Experience 
Clasificación:
5.0

I have always had good experiences with u haul.Their personal have been experienced in their jobs and have been kind.I will only use u haul to do my jobs.

Leonard H.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

michael b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYONE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brenda m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Letitia A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

maria l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK C.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff ,great customer service would definitely recommend this place to a friend .

Gilbert F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Maurice O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  First Impressions 
Clasificación:
5.0

The managers and personnel at the storage unit or completely polite and helpful every time I needed help.

Anthony L.  |  Overall Experience 
Clasificación:
5.0

Thank you Adam for everything

Tamarica W.  |  Overall Experience 
Clasificación:
5.0

Augustine did an awesome job completing my transaction. He was approachable, very thorough and attentive.

Salvador T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wendell b.  |  Overall Experience 
Clasificación:
5.0

Best U-Haul I have ever used everyone was great, David Torres was amazing

aleck w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa B.  |  Overall Experience 
Clasificación:
5.0

I have my trailer parked at the coast but If I ever need a spot this location is my 1st choice.

Jason G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty B.  |  Overall Experience 
Clasificación:
5.0

Very pleasant process. Thank you.

Michael H.  |  First Impressions 
Clasificación:
5.0

Very helpful with all my needs.

Ronald B.  |  First Impressions 
Clasificación:
2.0

too much mud, hard to get in

Don W.  |  First Impressions 
Clasificación:
5.0

Very professional,organized,friendly,and helpful.

marcus h.  |  First Impressions 
Clasificación:
5.0

100% GOOD

Vincent T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene E.  |  First Impressions 
Clasificación:
5.0

Everything went well

Vincent T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

TASHARA M.  |  Overall Experience 
Clasificación:
5.0

Once I got my confirmation from customers service everything was great

Tracy M.  |  First Impressions 
Clasificación:
5.0

Very helpful and courteous

phillip p.  |  Overall Experience 
Clasificación:
1.0

We moved out Our unit but for got to take our lock off the unit. I called and explained this to the lady over the phone. She assured me it was ok to take my lock off. We were unable to go due to being high risk for Covid 19. The company charged us two extra months for the unit despite being moved out already just because we Medically could not come remove it. Very insensitive that you will make us choose to either die or pay a couple of hundred dollars. I will never use U-Haul again

Raven H.  |  Overall Experience 
Clasificación:
5.0

A layer of gravel or a type of surface layer to cover the mud would be a beautiful and welcome addition. Price and facilities are unmatched!

William Y.  |  Overall Experience 
Clasificación:
5.0

Every time I used this facility all personnel have been very helpful and professional

Robert C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mehmet E.  |  Overall Experience 
Clasificación:
4.0

new rv storage at reasonable rates.

Manuel JR C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio C.  |  First Impressions 
Clasificación:
5.0

The Staff at this location was Awesome. The helped me when I lost ny key to my storage. They went above and beyond to accommodate me. You would think they were working for Tips, there were not just friendly with me but every customer that walked through that door. Yes I had a wonderful experience with FM 78 Uhaul and will recommend this one to all of my family and friends

Shela E.  |  Overall Experience 
Clasificación:
5.0

It's always excellent service

cleveland h.  |  First Impressions 
Clasificación:
4.0

Just wish there were dumpsters for items broken during loading unloading. Staff very friendly and helpful.

Janet M.  |  Overall Experience 
Clasificación:
5.0

Storage unit was clean and no damage.

GREGRICK R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy K.  |  Overall Experience 
Clasificación:
5.0

Staff very helpful and made it very easy to get paperwork done and pick out a storage spot for my travel trailer. The price is very reasonable. Great experience...

Jimmy M.  |  First Impressions 
Clasificación:
5.0

The 2 men on duty when I came in to Rent my storeage were extremely busy but still acknowledged me and assured me that they would be with me soon. I noticed while waiting that they treating every customer exceptional. These men were so friendly you would think there was a contest going on of who could be the friendliest. Im not use to that kind of courtesy especially during COVID-19 times. These men are exceptional and are a Great Asset to This Company, because of my experience with them I will always recommend this Storage and location to others as well as maintain my business at this location.

Shela E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Earnestine S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimberly J.  |  Overall Experience 
Clasificación:
5.0

I couldn't have asked for better employees interaction and professional service. I will indeed recommend others to this location because of excellent customer service. Thanks U-Haul

Gloria P.  |  Overall Experience 
Clasificación:
5.0

The guys where great we had one box that was heavy he saw we needed just a little help .. more to guide us he ran over and gave us that little extra we needed to get it on the trunk everyone was always friendly .. if we ever need to rent again we will use a u haul rental place !!! ¡Gracias!

Thea H.  |  Overall Experience 
Clasificación:
3.0

I turned in the key card on the 20th of March and hey have me moved out the 23rd. Customer service was terrible, they told me I would not get a refund even though I paid the bill on the 18th and turned in the keys on the 20th. I still have yet to receive a final statement

Vincent S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody W.  |  Overall Experience 
Clasificación:
5.0

Very helpful and presented a professional company with a smile.

Janet M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jose f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAINIE M.  |  First Impressions 
Clasificación:
5.0

The Staff was very Friendly and Welcoming. Your Facility is so clean.

Henrietta F.  |  First Impressions 
Clasificación:
5.0

Garrett was outstanding in customer service. ¡Gracias!

Vincent S.  |  First Impressions 
Clasificación:
5.0

General Manager and Staff always demonstrated exceptional customer service and professionalism.

ALEX G.  |  Overall Experience 
Clasificación:
5.0

Thanks for all of the help.

James G.  |  Overall Experience 
Clasificación:
5.0

I would definitely recommend this place to anyone needing a truck or storage. The staff is very helpful and friendly, and the storage units are very clean. I've always had a great experience here.

Manda A.  |  First Impressions 
Clasificación:
5.0

Derrick is amazing, very professional, helped me tremendously & explained everything to me in detail, will recommend this Uhaul location to others.

Whitney C.  |  First Impressions 
Clasificación:
5.0

Very smooth prosses, nice facility.

RUBEN E.  |  First Impressions 
Clasificación:
2.0

Extremely expensive and when I booked requested to have a pull up had one saved then I get there and that's not what was saved they only had an inside unit that was clearly all the way way inside

Melinda D.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Rogelio Z.  |  First Impressions 
Clasificación:
5.0

Thank Goodness for Uhaul, provided easy auto pay while serving in Armed Forces... Any errors my emergency contacted me & worked out the errors Sincerely Elizabeth V

Elizabeth v.  |  Overall Experience 
Clasificación:
5.0

Staff very professional with great customer service at this location. Problems with the independent contractor service on Walzem also the drop off location in Pflugerville and my money not refunded .

Kenneth P.  |  Overall Experience 
Clasificación:
5.0

We dealt with 2 different customer agents and both were extremely pleasant to deal with. Great customer service.

Giovanna c.  |  First Impressions 
Clasificación:
5.0

Staff is always friendly and eager to assist you in any way they can.

RAINIE M.  |  Overall Experience 
Clasificación:
5.0

I will use u-haul in the future.

DAVID K.  |  First Impressions 
Clasificación:
5.0

Gracias

Marcella C.  |  First Impressions 
Clasificación:
3.0

not happy

Zara R.  |  Overall Experience 
Clasificación:
5.0

Augie Reyes was very nice and made the transaction super easy! We feel confident our RV will be safe at this great location!

michael h.  |  First Impressions 
Clasificación:
5.0

Very quick and professional

Elsa H.  |  Overall Experience 
Clasificación:
5.0

UHaul Moving and Storage of Woodlake has the friendliest people I've ever had the pleasure of dealing with. The office is the neatest, most organized, and the facility is the most impressive ever seen

JoAnn M.  |  First Impressions 
Clasificación:
5.0

I applaud the staff and helpful advice. Thanks again.

Anthony J.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Nykeitria C.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and accommodating to my needs. Will definantely use and recommend them..

Steven G.  |  Overall Experience 
Clasificación:
5.0

The agent was very informative and patient. Gracias.

isabel M.  |  First Impressions 
Clasificación:
5.0

Very helpful in getting me a covered RV spot. Outstanding price.

Gary R.  |  First Impressions 
Clasificación:
5.0

Employees were Very Pleasant,Employees kept me laughing as well as getting their jobs done!Great Group of Guy's

marilyn g.  |  First Impressions 
Clasificación:
5.0

The guy at the desk was great. He had a reason not to be because he had a combative customer right ahead of me. However, he did not allow that to affect his professionalism towards me. Well Done!

C Todd P.  |  First Impressions 
Clasificación:
5.0

Very quick and professional assistance in getting my storage. Had a first month free and free lock for storage. Store is very clean and has all size of boxes to help pack to move.

Nancy M.  |  First Impressions 
Clasificación:
4.0

Auggie was very professional and customer attentive. Concerned about needs of customer. Very pleasant customer service experience Not many places have good customer service anymore.

carolyn m.  |  First Impressions 
Clasificación:
3.0

Nice place but not worth how expensive it is.

Hayley M.  |  Overall Experience 
Clasificación:
5.0

If I had the choice again, I would come here first! The location is very well run, the staff are extremely friendly, which is great in and of itself, but also very knowledgeable. ¡Gracias!

Eduardo G.  |  First Impressions 
Clasificación:
5.0

Fast and very knowledgeable.

Elicia S.  |  First Impressions 
Clasificación:
5.0

I rented an outside covered storage for my RV again and would not anyplace else. The staff is outstanding and very courteous. I would recommend to everyone the BEST in town. Thanks.

Douglas E.  |  First Impressions 
Clasificación:
3.0

The fact that the alarm kept going on an off the entire time we were in there was very nerve wracking. This is the only reason I can't recommend. There needs to be a solution.

Jeremy J.  |  Overall Experience 
Clasificación:
5.0

Very professional knowledgeable as to my needs...

Joseph S.  |  First Impressions 
Clasificación:
5.0

We just put our Jayco Camper into their storage facility. What a great improvement from the last storage place. Security and our camper covered means a lot to us! Also close to our home>

ronald n.  |  First Impressions 
Clasificación:
5.0

Good service

roxanne m.  |  First Impressions 
Clasificación:
5.0

Excellent service. Garrett was outstanding and professional.

Percy M.  |  First Impressions 
Clasificación:
5.0

Auggie was very knowledgable of the availability of storage units as well as costs and amenities. He made the whole process seamless. U- haul has best prices for covered storage needs

PATRICK G.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Mark k.  |  First Impressions 
Clasificación:
5.0

I would recommend to friends and family

Patricia S.  |  Overall Experience 
Clasificación:
5.0

An awesome team, very helpful. Thank you for your professionalism .

John M.  |  Overall Experience 
Clasificación:
5.0

na

Howard W.  |  First Impressions 
Clasificación:
5.0

Outstanding service

Jesse G.  |  First Impressions 
Clasificación:
5.0

If been U-Haul on woodlake FM78 for many years and it's always been great the beast part is the staff always ready to help for any of my needs the best. Thank you Rudy Garza Jr.

Rudolfo G.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with the customer service and I am very glad and feel safe with the security and I appreciate the hours that you have I will continue to use U-Haul in the future.

Phyllis j.  |  First Impressions 
Clasificación:
5.0

There is one thing I think that the storage holders with keys should be able to go in and out at lease to 9pm. Because we do work some of us.

PATRICIA J.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and answer questions respectfully

Joseph B.  |  Overall Experience 
Clasificación:
5.0

Staff was super efficient and friendly. Great clean facility inside and out.

Gary O.  |  Overall Experience 
Clasificación:
5.0

Great staff from the office to outside personnel. The storage facility is very clean, well organized, and state of the art.

Jose R.  |  First Impressions 
Clasificación:
5.0

Except no a/c on truck

Luis E.  |  First Impressions 
Clasificación:
4.0

Staff always helpful and informative

Janice L.  |  Overall Experience 
Clasificación:
2.0

Staff was helpful and friendly. The storage unit appeared clean but after leaving perfectly clean furniture in there for 2 weeks, there were cockroaches everywhere.

Josh M.  |  Overall Experience 
Clasificación:
5.0

It was a really smooth process. I was able to reserve a truck and a storage unit over the phone. The discounts are unmatched by any other place. Everyone was very helpful and friendly!

YVETTE N.  |  First Impressions 
Clasificación:
5.0

Everyone was very friendly n helpful.

Evelyn T.  |  Overall Experience 
Clasificación:
5.0

You guys were awesome

Nykeitria C.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent

julia l.  |  First Impressions 
Clasificación:
5.0

I am very satisfied with the service that I have received from the UHAUL Family over the past seven years. You helped me transition my personal items as I returned from Iraq, and I am grateful!

EDWARD N.  |  Overall Experience 
Clasificación:
5.0

Great friendly service; very clean spaces and environment; and a reasonable price.

Gary O.  |  First Impressions 
Clasificación:
3.0

The Manager has excellent customer service skills and train his employee well

Philip J.  |  Overall Experience 
Clasificación:
5.0

Great Job with my U-Box delivery. You did exactly what I preferred! Will definitely use you guys again.

Corey T.  |  Overall Experience 
Clasificación:
4.0

Customer service here at the F.M 78 location is good..However, the wait.. For your service here could be better.. If you had more people on the inside. For business transactions..

Mable D S.  |  Overall Experience 
Clasificación:
5.0

So good 😍

vuong k.  |  First Impressions 
Clasificación:
5.0

Excelente

Caswell O.  |  Overall Experience 
Clasificación:
5.0

Great Customer Service and very friendly

Marquis S.  |  First Impressions 
Clasificación:
5.0

Augie R. Was amazing super fast, clean store, friendly staff. Just a great experience definitely will be keeping our boat nice and safe! I will recommend this U-haul to friends and family!

ALEZANDRA V.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Claudia A.  |  First Impressions 
Clasificación:
5.0

Very pleased with the way we were treated by the staff.

Douglas F.  |  First Impressions 
Clasificación:
5.0

all was good

Joseph B.  |  First Impressions 
Clasificación:
4.0

Although it felt safe and secure the security system always seemed like it wasn't operational/worked correctly. My card would never work to deactivate the system and an alarm would sound every 15 minu

Michael L.  |  Overall Experience 
Clasificación:
5.0

Everyone made the move stress free! Customer service was incredible! The gal I take to at the San Antonio location was exceptional and genuine! (:

Krissy M.  |  Overall Experience 
Clasificación:
5.0

Great service

Isaiah C.  |  First Impressions 
Clasificación:
5.0

Outstanding team.

Jesse S.  |  Overall Experience 
Clasificación:
5.0

I really appreciated the attentiveness, I got as well as being able to be helped quickly and thoroughly. THANKS AGAIN U Haul.

Anthony J.  |  First Impressions 
Clasificación:
5.0

.

ernesto p.  |  Overall Experience 
Clasificación:
5.0

Great service.

Todd K.  |  Overall Experience 
Clasificación:
5.0

Great service.

Todd K.  |  Overall Experience 
Clasificación:
5.0

Excellent job!

TANYA G.  |  Overall Experience 
Clasificación:
4.0

Very help full staff.

Francis F.  |  First Impressions 
Clasificación:
5.0

I would use uhaul storage services again. Staff was very pleasant.

Shamalnic S.  |  Overall Experience 
Clasificación:
5.0

Very pleased

george d.  |  Overall Experience 
Clasificación:
5.0

Nice clean place,very secure and employees very helpful and courteous.

DAVID R.  |  Overall Experience 
Clasificación:
5.0

While I did not visit the actual site I can say that we are very happy with the customer service and support we received from all staff members. We will use u haul again.

Joseph O.  |  Overall Experience 
Clasificación:
5.0

N/a

Frances S.  |  Overall Experience 
Clasificación:
5.0

The most professional and friendly service anyone can ask for. I'm so thankful for the good people at UHaul!

Alan R.  |  Overall Experience 
Clasificación:
5.0

The staff was delightfully helpful the facility was very clean everything look like new and definitely secure the alarms sound loudly if you forget to check in and open you unit! Best experience ever

Christopher R.  |  Overall Experience 
Clasificación:
5.0

EMPLOYEE VERY HELPFUL - TOOK TIME AWAY FROM HER SCHEDULE TO GIVE US A TOUR OF THE FACILITY -- THANK YOU -- WE RENTED ON THE SPOT--

ROBERTO M B.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Sybyl T.  |  Overall Experience 
Clasificación:
5.0

Auggy and his team took exceptional care of us during the time we were storing our household goods with them. Thank you all for helping us out!

micheal e.  |  Overall Experience 
Clasificación:
5.0

The staff at your facility there is the friendliest ever, and the facility for storage is the best I've seen even after 20yrs military service and we use storage a lot while serving! Great Experience

Christopher R.  |  First Impressions 
Clasificación:
3.0

Thanks 🙏🏾

RUSSELL M.  |  Overall Experience 
Clasificación:
2.0

Could have been better if they actually took the time to set the electricity timer that wasn’t properly on and missing the ON trigger and after returning to ask for help that never came

adalberto m. | Reservación
Clasificación:
5.0

Very helpful and polite...nice people.

diane o. | Reservación
Clasificación:
5.0

The Woodlake Uhaul Storage have a good teen, friendly andknowledgeable of the services they provided.

Eumelia Q.  |  Overall Experience 
Clasificación:
4.0

No complaints

Rosalind L W.  |  Overall Experience 
Clasificación:
5.0

Very convenient and great customer service

joe g. | Reservación
Clasificación:
5.0

All management and staff are AMAZING!! This was a big move for me and they made it a smooth transition

DLANA H.  |  Overall Experience 
Clasificación:
5.0

Zac was very helpful

Barbara s.  |  Overall Experience 
Clasificación:
5.0

Helpful staff and easy move-in and out process. Thanks!!!

Desire M.  |  Overall Experience 
Clasificación:
5.0

Great staff support

Daniel M.  |  Overall Experience 
Clasificación:
5.0

This location he's a lot of great people working here! Augie, Garrett, Ruby ! And a few others that I didn't get names for . Thanks, Abel

Abel M. | Reservación
Clasificación:
5.0

Every body at that locate was very helpful and very professional. Everything went fast and easy. I will be going back to that locate whenever I move again.

ashley d. | Reservación
Clasificación:
4.0

Staff at the facility could have been more polite when asked a question.

JASON V.  |  Overall Experience 
Clasificación:
5.0

Delivered as promised..in and out in no time. Thanks for all you do!

MICHAEL C M. | Reservación
Clasificación:
5.0

Staff was great! Just had to rush due to storage facility hours. Was used to having access til 9pm with Public storage. But the facility is much nicer.

Yolanda H.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and helpful also. Security and facility is top notch and when we move back would definitely use the location again!

Jose r.  |  Overall Experience 
Clasificación:
5.0

Great service

Audrey R W. | Reservación
Clasificación:
5.0

N/C

Angel A.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Chastity S.  |  Overall Experience 
Clasificación:
5.0

It's just so much you can say about Garrett him alone will make you come back. He made you feel welcomed and was a valued customer no matter how he or small your promblem were

Laris H.  |  Overall Experience 
Clasificación:
5.0

Great job thanks for the help.

Rudolfo G. | Reservación
Clasificación:
5.0

Listo.

Johnny T.  |  Overall Experience 
Clasificación:
5.0

Nice clean center,friendly, professional staff.

CHARLES W O.  |  Overall Experience 
Clasificación:
5.0

.

TYKERA W.  |  Overall Experience 
Clasificación:
4.0

Great customer service!

Armando S.  |  Overall Experience 
Clasificación:
5.0

Very professional service

FENNELL J.  |  Overall Experience 
Clasificación:
5.0

Was 1st experience with U-Haul and Storage Facility. Staff knew I was arriving from Albuquerque, NM. They helped me beginning 6/03 and ending 6/24. Special "Thanks!" to Garrett Sharp for his help!

RONALD LEE K.  |  Overall Experience 
Clasificación:
5.0

Long haul made easy here when staff are friendly and helpful. Moving in and out of the facility was easy because equipment was working and whole place was nice and clean. Very high class facility.

Ioane S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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