Comentarios de los clientes para U-Haul Moving & Storage of Winston Salem

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Winston Salem

Clasificación general:

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RODNEY S.
Clasificación:

El cliente no dejó un comentario.

Barbara R.
Clasificación:

They need to make sure they know how to convert from one truck to another so that there isnt a double charge.

LORRAINE T.
Clasificación:

Awesome service and the friendliest and most helpful employees. I rent often and will use this location when availability allows.

Spencer A.
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I was thoroughly pleased with the entire experience. I was treated wonderfully, and everything about the experience exceeded my expectations. I appreciated both agents that helped me. I am impressed and very pleased.

PATRICIA O.
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I was very impressed with Uhaul services and I look forward in using Uhaul again for my needs.

Tonya S.
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El cliente no dejó un comentario.

Erica C.
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El cliente no dejó un comentario.

AMORY B.
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El cliente no dejó un comentario.

Mike G.
Clasificación:

This Uhaul location is top notch. I'm not sure there is much you could do to improve it. However, I find the website could be a little more user friendly. But that is just my opinion and may not be the experience or opinion of others.

JULIAN W.
Clasificación:

Scott was most informative, professional and helpful!

ROBERTJOHN C.
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El cliente no dejó un comentario.

PAT D.
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El cliente no dejó un comentario.

ALLAN L.
Clasificación:

Nothing

Joel E.
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El cliente no dejó un comentario.

jacklyn S.
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They got everything.

DESHUN T.
Clasificación:

Lady who came to get key was direct not really friendly but overall I like U-Haul

DENISE G.
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Make sure all equipment is in truck like a dolly if you paid for it. Other than that it was a good experience.

ALEXANDER V.
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The vehicle was in terrible condition, and I was overcharged at the end.

CHRISTOPHER I.
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El cliente no dejó un comentario.

Russell W.
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El cliente no dejó un comentario.

TAYLOR B.
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I used the after hours self checkout

Mary K.
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Easy reservation, pick up and drop off. Very pleasant service.

Gary L.
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El cliente no dejó un comentario.

bria A.
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El cliente no dejó un comentario.

Zsolt S.
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El cliente no dejó un comentario.

Juan F.
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El cliente no dejó un comentario.

Paula W.
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El cliente no dejó un comentario.

leslie M.
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El cliente no dejó un comentario.

James D.
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Fellow who waited on me was the best I have seen there.. professional and knowledgeable Don't know who that masked man was! But you have a good one there

Scott S.
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El cliente no dejó un comentario.

Ted J.
Clasificación:

El cliente no dejó un comentario.

WHITNEI F.
Clasificación:

When I arrived at the original location the gentleman said that he didn't see my reservations, so I checked my email my reservation was transferred to another city 30 miles away. So I had to call back in and make another reservation after driving around for 30 minutes to find another location that was opened. An hour later finally got into a usual after putting in my reservations 2 days prior. I had to get a more expensive truck and the mileage price changed, The only issue with the Uhaul was it was dirty but the staff was nice.

Kenneth I.
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Staff was very helpful and courteous when I picked up the truck and tow dolly for a cross-country move. Thanks!

DAVID M.
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El cliente no dejó un comentario.

Timothy H.
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El cliente no dejó un comentario.

Keith B.
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El cliente no dejó un comentario.

Andrea T.
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El cliente no dejó un comentario.

Gray H.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

Edward R.
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The equipment was excellent. The price was fair, a good value. The service was fine. But one of the clerks (not the one who served me) was wearing her mask on her chin, where it does no good. I'm 69 years old. COVID could kill me. I don't like being in places where others don't care about my safety.

gary w. | First Impressions |
Clasificación:

After our move from Denver and a long exhausting 30 hour road trip broke up into 2 days , the 2 young ladies in Winston-Salem on Marshall st. We’re AWESOME!!! Couldn’t have ask for more accommodating and friendly service . They were great in assisting us and made us feel like there were no worries and that they would take care of us , and they did ! They both should be commended!!!

richard F.
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El cliente no dejó un comentario.

William R.
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Was quick and friendly.

JOHN A.
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El cliente no dejó un comentario.

Tommy M.
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Professional and Courteous Staff.

Kenneth S.
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Nothing, customer service was topnotch, the young man that worked with me was very professional and personal.

ROBERT C.
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El cliente no dejó un comentario.

steven S.
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The worker was very kind and knowledgeable.

Azalia T.
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Very good customer service

Torrey B.
Clasificación:

The uhaul had a leak in the nose of the trailer. A lot of my packages were severely wet. But over all the pick was pretty good.

KENISHA R.
Clasificación:

Get more courteous staff.

john S.
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El cliente no dejó un comentario.

Juana D.
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El cliente no dejó un comentario.

Terri T.
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El cliente no dejó un comentario.

Nathaniel C.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

RYAN J.
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El cliente no dejó un comentario.

Kevyn C.
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El cliente no dejó un comentario.

terrence D.
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El cliente no dejó un comentario.

Scipio T.
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El cliente no dejó un comentario.

Carolyn A.
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El cliente no dejó un comentario.

Tony C.
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El cliente no dejó un comentario.

JAMION W.
Clasificación:

El cliente no dejó un comentario.

Shawn M.
Clasificación:

The internet check in for returns didn't work, employee was very nice who checked me out when I rented but never looked over truck with me which had a lot of minor damage on box then sent me a damage report on truck for damage which was there on checkout. Glad I had coverage. Truck ran pretty rough during my use and had loud rattles and shook down the road

Dexter S.
Clasificación:

truck was very dirty, I had to clean it out before use. The gentleman working was very helpful overall though.

SELVYN J.
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Clean, fast efficient and safe location to rent moving equipment. The staff was extremely helpful.

Rickey E.
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Our service tech was a young lady and she deserves a raise. We did not have some tools with us we needed and she provided everything and helped us get on our way. Great customer service!!!!

jason C.
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El cliente no dejó un comentario.

Jade M.
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El cliente no dejó un comentario.

Susan M.
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El cliente no dejó un comentario.

KEITH P.
Clasificación:

Make sure the trucks are working properly. Passenger door kept getting stuck and seems like transmission is about to go kept downshifting

Kristen L.
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El cliente no dejó un comentario.

DANA W.
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El cliente no dejó un comentario.

JOHN T.
Clasificación:

Nothing, service is outstanding.

BENJAMIN H.
Clasificación:

El cliente no dejó un comentario.

Mindy H.
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El cliente no dejó un comentario.

Doris L. | First Impressions |
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Staff went above and beyond. Friendly, helpful, professional!

Lisa P.
Clasificación:

El cliente no dejó un comentario.

Andrew G.
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Orlando was extremely helpful and professional.

Belinda B.
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Staff were excellent! Everything went smoothly. Thanks!

Recardo M.
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El cliente no dejó un comentario.

Ed L.
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El cliente no dejó un comentario.

bianca G.
Clasificación:

Keep Scott Lambeth on staff! Promote him! He gives excellent customer service!

pirooz P.
Clasificación:

El cliente no dejó un comentario.

CHRIS GARFIELD W.
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El cliente no dejó un comentario.

Cheryl S.
Clasificación:

El cliente no dejó un comentario.

Richard P.
Clasificación:

The staff worked hard giving great customer service. I'll tell anyone looking a Uhall with good service, friendly staff, and professionalism go the UHall on Marshall St, Winston-Salem

Robert B.
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El cliente no dejó un comentario.

Michael P.
Clasificación:

El cliente no dejó un comentario.

Andre D.
Clasificación:

El cliente no dejó un comentario.

Dorothy S.
Clasificación:

El cliente no dejó un comentario.

KAREN J.
Clasificación:

El cliente no dejó un comentario.

ANNETTA M.
Clasificación:

El cliente no dejó un comentario.

Cheryl S.
Clasificación:

I rented as a single female, to drive to NJ by myself for meeting mover/loaders up there the next day, then to drive it back to Winston Salem by myself. The attendant did not suggest to adjust side view mirrors before I departed. It was fortunate that my brother who dropped me off to pick up the rental stopped me from leaving and helped me adjust the mirrors before I left. I suggest two more things for checking in people to rent a truck: I did not understand the haul/tow button until the last 3 hours on my trip back from NJ. I would suggest that this is mentioned in check in, as it does say that it should not be engaged when driving in rain, and the dash board sticker says it should be only used when driving on dry pavement. I began my drive to NJ in extreme rain conditions on Thursday, October 29th, that were the tail of a hurricane. I wish I would have known. Secondly, I wish your check in included instructions on how the gate spring works. If the attendant had gone over that with me and made sure I understood that you lift it up, then press it down a bit to release the spring, it would have been extremely helpful. My mover loaders left and then I had several items I needed to load myself in my urban neighborhood in NJ, and I had to force the gate up as I had zero idea of how the spring released. I did this over and over and bruised my forearm severely as I used my forearm to push the gate up against the force of the spring. I had no other way to understand how to lift the gate. Someone else had to instruct me about how the back latch worked. The vehicle handled well and I felt safe as a driver.

ASHLEY M.
Clasificación:

My experience was great, minus the smell and dirtiness of the vehicle. The van mostly appeared clean but the dirt and fake eyelashes on the dash were too much.

Grover G.
Clasificación:

none

Gannon O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Gannon O.
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El cliente no dejó un comentario.

WENDELL T.
Clasificación:

El cliente no dejó un comentario.

Parker S.
Clasificación:

Excellent service all around - very helpful and easy process

Irene E.
Clasificación:

El cliente no dejó un comentario.

pirooz P.
Clasificación:

El cliente no dejó un comentario.

Corey D.
Clasificación:

The staff at this location were very professional, friendly and helpful! Scott in particular spent a lot of time with me in assistance with getting my car secured onto a tow dolly & without his help I would have been lost in this process. I highly recommend this location over others that I have dealt with in the past.

Eric P. | Overall Experience |
Clasificación:

Parker is the best employee ever. The manager scott was also very accommodating

Franklin W. | Overall Experience |
Clasificación:

The staff at U-Haul Moving & Storage Of Winston Salem were all sincerely concerned for customer needs, and went above and beyond to assist with truck return and storage needs. They deserve a 6 star rating!

Franklin W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Alexandria B. | First Impressions |
Clasificación:

Customer service was wonderful all my questions about the truck and storage was answerd without a problem.

ernest g. | First Impressions |
Clasificación:

Wonderful

lisa c. | First Impressions |
Clasificación:

I was so blessed with every one I spoke with.. I was supposed to be moving in to home...Everyday I had the truck was going to be 40 $. A day But when I told her I needed a shead I got my 1st mo fre

Denise W. | Overall Experience |
Clasificación:

The staff was helpful and made the stress of moving easier. One of the best location to get a uhaul to moving items.

Denise W. | Overall Experience |
Clasificación:

Great service

Rene W Z. | First Impressions |
Clasificación:

I highly recommend it. Very quick and easy.

Keith T. | Overall Experience |
Clasificación:

.

Philip P. | Overall Experience |
Clasificación:

Terrible experiences. Always rough when I would go to take things in and out of storage. Over charged me when I moved out twice. They were never authorized to draft my payment.

TERESA P. | First Impressions |
Clasificación:

The staff member who checked me in was excellent, but the facility is Not great.

Erin P. | First Impressions |
Clasificación:

Stairs to storage units is never a good idea. Unfortunately for me, it was all that was available.

Carolina A. | Overall Experience |
Clasificación:

It was easy to check in and out . Sadly I had to have 2 different rental locations. Because my u box was dropped at the wrong location. So far u haul has cost me a lot of money! But this place is ok.

Keith T. | First Impressions |
Clasificación:

.

Richard W. | Overall Experience |
Clasificación:

The storage facilities were trouble, I would not put my worst enemies things in there.

Kayla A. | Overall Experience |
Clasificación:

The building is deplorable. Mouse traps in the storage unit the size of shoe box. There is animal vomit inside, on top of the one unit that you can see when you are going up the stairs. There is more.

AARON S. | Overall Experience |
Clasificación:

it's been a pleasure working with y'all guys you gave me a piece of mind and everything I needed was right there thank you.

Kayla A. | Reservation |
Clasificación:

The U-Haul facility on Marshall Street in downtown Winston-Salem is deplorable it is very unsatisfactory.. there is a leak in the roof which made the hallway to my unit flooded on the floor.

Kate W. | Overall Experience |
Clasificación:

All of my stuff was covered in pollen when I went to get it. I can understand a little dust but an inch think layer of pollen over my whole unit was gross.

Treopia C. | Overall Experience |
Clasificación:

While the facility appeared safe & secure, it was NOT. My son's unit was broken into and TV stolen and items vandalized. All this with no signs of break-in. Totally inside job.

NANCY B. | Overall Experience |
Clasificación:

We chose an upstairs unit which got very hot and sometimes difficult for our college student to move boxes back and forth. Choose a downstairs unit if available. Had some rat droppings in the unit.

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