Comentarios de los clientes para U-Haul Moving & Storage of Williston

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Williston

Clasificación general:

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jeson F.
Clasificación:

The Manager and staff at the Williston Uhaul were friendly and knowledgeable. This was our first major out of state move and the quality of service on this Uhaul location made the move a lot easier. I would definitely recommend them to a friend.

Carson B.
Clasificación:

Easy to use and pickup/drop off.

JOSEPH Patrick E.
Clasificación:

Have diesel trucks available.

Fray M.
Clasificación:

El cliente no dejó un comentario.

Stevenson L.
Clasificación:

Great job, thank you!!

Richard F.
Clasificación:

The drop off location that u-haul sent to me was incorrect and 15 minutes outside of town. When I arrived there was no U-haul- just a rental storage facility. They said they did not take trucks. Fortunately, the facility that we finally dropped off at, after this drop off fiasco, was excellent and very helpful.

William D.
Clasificación:

Online check in was ridiculous. The amount of pictures required was a pain. My husband had called the day of to confirm the reservation and was told rudely he would be called back. 2 hours later, still no call back. I called and was on hold for 19 minutes. Unfortunately not a lot of choices in our small town otherwise we'd go somewhere else.

Sean P.
Clasificación:

Very friendly and fast. Also funny, good sense of humor.

PAIGE W.
Clasificación:

El cliente no dejó un comentario.

Angie S.
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El cliente no dejó un comentario.

Tom C.
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I have used this location for about three years and I am very satisfied!

Sean M.
Clasificación:

El cliente no dejó un comentario.

DANIEL K.
Clasificación:

Drop off was great all the way around.

Brian H.
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El cliente no dejó un comentario.

Jason A.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER P.
Clasificación:

El cliente no dejó un comentario.

KAYLA H.
Clasificación:

Great customer service, very thorough, easy check in. My 3rd time using Williston Uhaul and never had an issue.

Alexis N.
Clasificación:

El cliente no dejó un comentario.

JAMES G.
Clasificación:

El cliente no dejó un comentario.

KELLY S.
Clasificación:

When we turned the truck back in, the agent was extremely helpful and courteous.

Francine B.
Clasificación:

Customer service was excellent!

Jessica B.
Clasificación:

The guys were awesome. Even they could tell that the service we received from previous was not good. Trailer was hooked up wrong once they looked at it.

Wendy H.
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Recommend excelente service🥰🥰🥰

James H.
Clasificación:

El cliente no dejó un comentario.

Norman M.
Clasificación:

El cliente no dejó un comentario.

lloyd E.
Clasificación:

El cliente no dejó un comentario.

JOSEPH H.
Clasificación:

Im using the same comments for both locations- The guys were awesome! Ive never dealt with ANY company where i consistently had such good experiences. Thank you!!

Alan S.
Clasificación:

Rates are to high,just because it's oil field doesn't make it right.

stefffan l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jaakan W.
Clasificación:

El cliente no dejó un comentario.

james C.
Clasificación:

El cliente no dejó un comentario.

Wayne L.
Clasificación:

El cliente no dejó un comentario.

David O.
Clasificación:

Very helpful, very friendly. Even called when I was delayed to make sure I was aware of closing time and make sure my pickup time was adjusted properly.

anthony C.
Clasificación:

El cliente no dejó un comentario.

MICHAEL C.
Clasificación:

El cliente no dejó un comentario.

Carrie C.
Clasificación:

El cliente no dejó un comentario.

KENNETH A.
Clasificación:

El cliente no dejó un comentario.

Ceiairra B.
Clasificación:

El cliente no dejó un comentario.

david g. | Overall Experience |
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El cliente no dejó un comentario.

Liesl O.
Clasificación:

El cliente no dejó un comentario.

Angela D.
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El cliente no dejó un comentario.

Paul H.
Clasificación:

El cliente no dejó un comentario.

Daniel M.
Clasificación:

the staff was friendly and super helpful

Steven M.
Clasificación:

I think being charged 2 days for a one way trip that only took 6 hours is wrong

Victor M.
Clasificación:

Everything was good

Jeffrey S.
Clasificación:

El cliente no dejó un comentario.

Tod S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tyson C.
Clasificación:

They told me if I didn't use the full 5 days I would get some money back. Also didn't give me enough miles for my trip. I also called another location that was $700 cheaper after I got my rental. Then get charged for extra mileage. If U-Haul wasn't my only option I'd never use you again.

Jason D.
Clasificación:

location hard to find, "maps" took us to the john deere company, had speed bumps in lot, not marked, rep tried to charge us for a chain that fell off turning when hit the speed bump, wife saw it she was driving behind me. Not impressed with the attitude of the attendant checking us in, the other one was very polite. Will not recommend taking it back to that location to any of our oil field friends

Joseph C.
Clasificación:

Price was extremely high for local move. Should have shopped around for better price. $1.08 a mile plus fuel is extremely expensive. Plus the way Uhaul does fuel is retarded and a hustle.

Elija K.
Clasificación:

Extra day when Uhaul was returned on day due, very displeased with Uhaul policy. Facilities and staff were courteous, just despise the “extra” cost uhaul does, will not be using or recommending them in the future.

Shelton T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Hubert C.
Clasificación:

El cliente no dejó un comentario.

AMANDA H.
Clasificación:

El cliente no dejó un comentario.

Gerardo R.
Clasificación:

I was treated awesome and the people working there are very dedicated. Took care of me immediately. No hassle. Would go back to them in a heart beat.

Mary C.
Clasificación:

I showed up to pick up the trailer and it was not there on time. The desk person didn't act like it was a big deal but it set my schedule back an hour and a half. I felt like they could give a crap about me. Customer service is the key to business any more. Your location really needs to work on it.

Karl C.
Clasificación:

Don't ask me for my license and a credit card then ask to call a friend to verify who I am

Jessica D.
Clasificación:

Very helpful and friendly people Thanks for all your help

Kaylie B.
Clasificación:

I would never recommend U boxes to anyone, EVER. Our entire experience was unorganized, stressful, and not helpful. Every single part of the process went wrong. Our boxes were picked up late and then not delivered on time at our new home, so we were forced to change our moving schedule twice. Only one customer service representative was helpful, and we called multiple times. Please work on customer service skills. Also, never did you mention that boxes were shipped by a third party. We chose uhaul because the website had a picture of a uhaul semi truck shipping the containers with words “We ship.” Customers need to know it is actually a third party. We could not track our boxes through this third party, even though we made multiple attempts to contact. Our locks were also busted and items were wet inside. When we voiced our concern, Uhaul employees did not help to explain or offer any kind of assurance. Again, work on customer service. We will not be using services by uhaul in the future, because the experience was incredibly frustrating. The entire system for U boxes should be re-evaluated. Please work on your procedures to make the experience better for future customers. I hope you take this review seriously. Moving across the country is stressful enough, and this service made it much worse.

Kipton W.
Clasificación:

The one employee working was fantastic. He was left high and dry with a line of returned equipment to try and get out and a line of customers. He was friendly and knowledgeable. The location is horrible in its reputation with the public. We were warned they wouldn't have our equipment and sure enough the day before we were to pick up our rented truck and trailer we received a call saying it would be several days later. We had sold our home and new owners were moving in! We also had paid help to load and we were stuck. Truck was torn to pieces and had no power.

veronica h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Scott G.
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El cliente no dejó un comentario.

Mohan D.
Clasificación:

El cliente no dejó un comentario.

BRYAN W.
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El cliente no dejó un comentario.

Christopher P.
Clasificación:

Great people, made it quick and easy.

Michael W.
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El cliente no dejó un comentario.

Edward F.
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i was unloading my u box not loading it

Lisa F.
Clasificación:

Have bottled water available for purchase by the customers

debrah l. | Overall Experience |
Clasificación:

I would highly recommend, clean, secure and no problems. I rented a unit for 2 years and had no problems

Steven W.
Clasificación:

Friendly staff very helpful.

Allison C.
Clasificación:

El cliente no dejó un comentario.

Gary G.
Clasificación:

El cliente no dejó un comentario.

Steven R.
Clasificación:

Definitely ustomer service and reservation clarification as we were told a reservation could not be made and that the second location had one first come first serve when we arrived we were treated rudely and the vehicle was RESERVED BY THE FIRST PLACE! WE RETURNED TO 1ST LICATION OUT OF NECESSITY. LASTBISSUE WAS MILEAGE WAS STATED AT OVER 25 MILES WE MOVED A FEW BLOCKS !!! CUSTOMER SERVICE!!!!!

Daniella E.
Clasificación:

El cliente no dejó un comentario.

Edward F.
Clasificación:

Didn't get the a receipt because the store ran off of paper to the printer. Besides that the employee was really nice!

Madison C.
Clasificación:

The day I had to return I got an aggressive voicemail saying I'm late on returning asking why and to call back but I still had 6 hours to return it. I called back confused but the same lady said to hold for a while and ended up not talking to her. I dropped it off but it was also hard to find since there was no sign But the man who helped me was very nice and reassuring that I wasn't late on returning the U-Haul.

Destiny V.
Clasificación:

Better trucks

Tessa F. | Overall Experience |
Clasificación:

My unit flooded 2xs- and i was treated like ot was my fault. Also- without my permission and not being set up on auto pay they still would run my card.

Mike M.
Clasificación:

El cliente no dejó un comentario.

Jessie H.
Clasificación:

The gm Matt Hamre and his staff were very polite and i am very pleased with the service I received from them

Kyle T.
Clasificación:

El cliente no dejó un comentario.

Andrew G.
Clasificación:

El cliente no dejó un comentario.

Rodney H.
Clasificación:

Very accommodating made rental equipment available when Montana Uhaul wanted me to drive 3 + hours to pick up equipment after not providing it at selected location for 3rd time.

veronica h. | First Impressions |
Clasificación:

Professional friendly and helpful. Storage was clean and setup was conveniently quick. Thank you.

Bertha M.
Clasificación:

The 2 gentlemen were very pleasant & helpful for assisting me.

Ben L.
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El cliente no dejó un comentario.

Tracy G.
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El cliente no dejó un comentario.

Jamie L.
Clasificación:

Excellent customer service, fast friendly and convenient! Highly recommend, they got me exactly what I needed with no reservations :-) Thank you Williston ND staff!

Rashel A.
Clasificación:

El cliente no dejó un comentario.

Bonnie K.
Clasificación:

Windshield should have been cleaned. This place is busy could use more help.

Joseph M.
Clasificación:

El cliente no dejó un comentario.

John R.
Clasificación:

El cliente no dejó un comentario.

Lawrence S.
Clasificación:

There was a charge of 120$ that I was not aware of and employee would not explain. When I got the truck it was dirty. Was told if I went over 1000 miles I would get a better rate and that was total bullshit. I am very unhappy and got fuckin ripped off. Didn't think a large company would be a rip off but you are. I am going to post a very bad review. Fuck you U haul!!!

Riley S.
Clasificación:

El cliente no dejó un comentario.

Wayman B.
Clasificación:

El cliente no dejó un comentario.

Julio G.
Clasificación:

El cliente no dejó un comentario.

Rodney H.
Clasificación:

El cliente no dejó un comentario.

benth Y.
Clasificación:

nothing, everything was great

cody S.
Clasificación:

El cliente no dejó un comentario.

Eder S.
Clasificación:

El cliente no dejó un comentario.

VAN J. | Overall Experience |
Clasificación:

The staff could be a little more knowledgeable and less nosey into the personal level of a patron's life. People come here to do business. Each situation should be handled as such. Other than that, the storage facility was very nice, clean, well lit, climate controlled, no pests. Good experience over all.

steve K.
Clasificación:

El cliente no dejó un comentario.

Philip H.
Clasificación:

Excellent customer service, thank you.

Mary H.
Clasificación:

I returned the Uhaul items 5 minutes before closing and the gentleman came out and worked late to check everything in and gete on me way as fast as he could.

Wendy E.
Clasificación:

These guys were great!

Jack G.
Clasificación:

Jessie H. was extremely helpful and went out of his way to assist me with my return. Because of his above and beyond service I'll be coming back!

scott S.
Clasificación:

I didn't see or deal with anyone!

Christine E.
Clasificación:

El cliente no dejó un comentario.

David G.
Clasificación:

El cliente no dejó un comentario.

Jose O. | Overall Experience |
Clasificación:

My only complaint was the alarm inside the building would go off every 5-10 minutes which was ear piercing.

Julie M. | First Impressions |
Clasificación:

Very helpful and friendly staff. My first time using UHaul and really felt taken care of down to the smallest detail.

Brian G. | First Impressions |
Clasificación:

The entire experience went smoothly. From the trailer rental to the storage unit, it was flawless and professional.

Yvonne C. | Overall Experience |
Clasificación:

No issues the months we were there. I’ll return if needed in the future.

jean b. | Overall Experience |
Clasificación:

Convenient storage options fair pricing

Kim L. | Overall Experience |
Clasificación:

They were very good and helpful when I had an issue

Trisha C. | Overall Experience |
Clasificación:

Very friendly staff. Needed an extra day to get our stuff out and they were very accommodating.

RITA R. | Overall Experience |
Clasificación:

The staff went out of their way to be helpful

James H. | Overall Experience |
Clasificación:

Staff were horrible , very unhelpful and a pain in the BUTT! after they were informed i was moving all my stuff out , they put the stores lock on my unit and i had to call the regional manager!

kim H. | Overall Experience |
Clasificación:

I was extremely upset to find out that I did not get a refund evan though I vacated just 6 days after I was billed for the month. Other than that I loved and have used Uhaul for the last 28 years.

jeremy m. | First Impressions |
Clasificación:

Very efficient

Brendan G. | First Impressions |
Clasificación:

Simple and quick

Idell D. | First Impressions |
Clasificación:

The guys that helped me get my rental were very helpful and were able to get me set up to where I could store my things in a timely manner. Even with one person still in training, everything was done.

darrin p. | Overall Experience |
Clasificación:

Excellent staff. Very helpful

Bailey S. | First Impressions |
Clasificación:

Horrible customer service

Micheal S. | First Impressions |
Clasificación:

Your customer service rep was very easy to deal with and very knowledgeable pleasant experience

Paulina B. | Overall Experience |
Clasificación:

The Menolly was exceptional at helping with everything and the staff was kind and responsive.

James R. | Overall Experience |
Clasificación:

We only had this unit for a short time. The staff was very helpful

Kerri B. | Overall Experience |
Clasificación:

Great customer service. Very friendly. Clean facility too.

Tonya N. | Overall Experience |
Clasificación:

The manager always goes above and beyond to help me . This is the best storage facility I have ever used.

Catherine F. | Overall Experience |
Clasificación:

We are so thankful for the U-box system and storage. What a convenient way to move!

Tod S. | First Impressions |
Clasificación:

Your representative was very helpful and professional. She was absolutely wonderful with her customer service!

tommy h. | Overall Experience |
Clasificación:

Way Over priced, pay extra a month for 24hr access is just wrong. People who stores their belongings should be able to access it anytime without extra cost.

GINGER H. | Overall Experience |
Clasificación:

The manager there is very friendly, and gives very good customer service.

Kevin C. | Overall Experience |
Clasificación:

A nice facility, but a bit too pricey for most longer storage needs.

Jerica B. | Reservation |
Clasificación:

Good

Kelsey M. | Overall Experience |
Clasificación:

The manager is amazing.

Ronald A. | Overall Experience |
Clasificación:

No comments.

JESUS C. | Overall Experience |
Clasificación:

none

GILBERT R. | Overall Experience |
Clasificación:

na

clay t. | Overall Experience |
Clasificación:

Excellent service.

No se han enviado comentarios para esta ubicación.

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