Customer Reviews for U-Haul Moving & Storage of Westside Jacksonville

2,785 comentarios

6100 Blanding Blvd   Jacksonville, FL 32244
(2 Mi N Of I-295)

(904) 772-8704

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 772-8704

6100 Blanding Blvd
Jacksonville, FL 32244
(2 Mi N Of I-295)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Colleen L. 
Clasificación:
4.0

Customer focused employees and knowledgeable in rental processes . Made my rental experience smooth and care free.

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry O. 
Clasificación:
4.0

The van had cockroaches in it under the pad in the van. I was afraid that they would get in my sofa. I won't know for a while because it is in storage now. I sprayed hornet insecticide in it.

Peggi D. 
Clasificación:
2.0

I used the mobile pickup and pre purchased a dolly and furniture pads. When I got to my destination there was no dolly or pads loaded on the truck. I was also led to believe that going through the long process to check back in on mobile that it would be all. Upon return of the keys they still made me get back in and drive to the drop off and wait to inspect the vehicle. After the long wait they didn't even inspect the vehicle. Waste of time

Joseph J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandralee P. 
Clasificación:
3.0

Customer service was ok, but had to ask one of the young men to hook the trailer to my vehicle.

Everette E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamel B. 
Clasificación:
5.0

Never a problem here. Always good service

Aaron T. 
Clasificación:
1.0

Manager need customer service training

kiersten W. 
Clasificación:
5.0

All good

MAUARIO B. 
Clasificación:
4.0

N/C

Ariel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY F. 
Clasificación:
3.0

To always be truthful in your dealings

daniel M. 
Clasificación:
5.0

I would like to see my drop off was smooth as ever and Jacob the general manager was awesome he's at the 6100 blanding boulevard one and I tell anybody that come to Jacksonville Florida that to drop it off there in the work would take up it's a godson the help with the storage unit was great and afterwards it was great just talking to him and know that he had my back the whole time I was doing through all of this one-way move was excellent and I would like to thank him and you all for my smooth trip thank you

James S. 
Clasificación:
5.0

Everything went well. Thank you'll.

Mary H. 
Clasificación:
4.0

Your mileage rates are insane. .69 cents a mile?!?!

John D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Albert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas V. 
Clasificación:
3.0

The internet capabilities is in a dead zone. When I attempted to upload pictures to the mobile app return it would not take after multiple times and as a result it cost me a second day rental.

DWAYNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd O. 
Clasificación:
3.0

El cliente no dejó un comentario.

nicole R. 
Clasificación:
1.0

The truck was listed at 19.95 online but I had to pay 29.95. I originally asked for 4 hrs but the rep only put 3. I called and asked for additional time and was told that my rate would increase by $45. I declined because that's way too much money and I didn't get the requested time. I now have to get another truck to finish my move due to this inconvenience and will not be returning to uhaul. I had technical issues when attempting to return the truck on the website. Lastly, I ordered the utility dolly online but it wasn't available so I decided to take the appliance dolly. I was charged for both. I just want my money back!! This has been a very stressful move as it is…. Will be calling tomorrow regarding this matter.

Ambrenique W. 
Clasificación:
5.0

Keep up the good work

DALE L. 
Clasificación:
3.0

The vehicle that I rented drove poorly. It had an inherent front end vibration that was deafening. The noise was incredibly loud. I would have expected a better condition vehicle for $1.09 per mile rate that was charged.

JAMES R. 
Clasificación:
5.0

There's nothing more That I can say but keep up the good service

ANNA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Nothing it was great like the pick up Location

Holly B. 
Clasificación:
5.0

Extraordinario servicio al cliente

MARK U. 
Clasificación:
5.0

great customer service

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER N. 
Clasificación:
5.0

When I returned the trailer the uhaul app would not upload the picture of a clean trailer, problem with you app, I tried numerous times, very frustrating. I had to come back next day and the uhaul repeesentative processed the return.

Ed S. 
Clasificación:
2.0

It took forty minutes to pick up my rental even though I had done everything online prior to my reservation time. There were not enough employees to take care of the customers. This is not the only time this has been a problem at this location.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regganald A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorena C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda E. 
Clasificación:
2.0

service was extremely slow and unorganized during pick-up. the process took way longer than it needed to. the cargo van reeked of smoke and urine. at only 15k miles it should not be so gross. also was told by employee if we brought it back before our 4 hours we would get money back. we did not even though we were over an hour early.

Jennifer S. 
Clasificación:
5.0

Very friendly, courteous and extremely helpful. The best experience in years. I highly recommend this location.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

Excellent customer service

Suzanne P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
5.0

Nothing everyone was nice and straight to the point

Elliot M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea R. 
Clasificación:
4.0

Their internet was out and they were a bit lost initially on what to do but got things figured out and were so polite when doing so. Great group of guys.

Dean E. 
Clasificación:
3.0

The customer wait was too long and I didn't keep he van for more than a hour after informed the customer service I was a person with h a disability she then gave me th van

Sharon R. 
Clasificación:
1.0

The GIRL that works there has a attitude !! POOR service had to wait over 30 minutes to Rent the van told her the van smelled she said nothing Hope I don't need a haul soon

Patricia W. 
Clasificación:
5.0

Everything was perfect

LaKecia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY F. 
Clasificación:
3.0

We have been renting u-haul Trucks for 30 plus years. Here recently in the last year of renting every month to date, the newer employees, are not as helpful as some in the past. The young man Steven Is so courteous, and helpful, quite knowledgeable. It is disappointing after so many years to see, the changes in customer service at the rental locations.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna M. 
Clasificación:
2.0

I needed the truck for a hour and when I brought the truck back. They act like they didn't know me next time I will find a different location.

latonya N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman N. 
Clasificación:
5.0

El cliente no dejó un comentario.

yirayma M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dionne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford B. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDDIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Earnestine W. 
Clasificación:
5.0

It would be great if it were easier to obtain a military discount. If you could credit one back to our order, that would be awesome. We have heard that military discounts of 10-15% are available, but when we called we were on hold too long and unable to get the discount. Also, a piece of equipment was not included in our rental (furniture dolly) which was frustrating. Chesjustice@gmail.com

Chesley J. 
Clasificación:
1.0

I did not drop off at this location, I dropped off at 7595 Poplar Ave, Germantown TN 38138

Thomas L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darius A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel O. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tanginika M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy C. 
Clasificación:
1.0

That's the wrong question, it's obvious what needs to be done

Mark B. 
Clasificación:
2.0

Over the years there have been problems with mold in my unit. Mold covered my items. I couldn't save many of my items unfortunately. The ceiling of the indoor facility needs to be cleaned often. The roaches were once the issue but the mold is my overall reason for moving out. I could no longer deal with it.

LeMontica J.  |  Overall Experience 
Clasificación:
5.0

The staff were helpful and friendly.

Debra H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Caleb F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

no comment

oscar G. 
Clasificación:
4.0

El cliente no dejó un comentario.

richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela L. 
Clasificación:
5.0

The best experience I ever had at Uhaul, the young lady that checked me out, is the greatest. Also the guy who helped connect the trailer, an awesome team at this location.

jerrod J. 
Clasificación:
1.0

Did an online order and when I got there the workers told me there were no trucks. Eventually they recreated my order in the system picked up my U-haul had it for all of 45 minutes. The lady told me that if I don't go over 35 miles I won't be charged for extra mileage. I drove all of 5 miles if that. Asked for reimbursement of Gas after spending $40 on it and bringing the U-haul back on 1/2 full when I get it at 1/4th full workers proceeded to tell me U-haul doesn't do that. Not to mention $100 was taken from my checking acct due using a prepaid card when I returned the U-haul they told me they would send me a receipt in my email I still have yet to receive my refund or the proper amount of funds needed to be sends back to my bank acct. All in all this was a terrible experience.

Travis J. 
Clasificación:
5.0

Absolutely nothing my experience was great this is not the first time I've rented from this location every time I have rented a truck from this location it's always been a great experience

BRENDA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

Nothing, had a great experience.

Gary A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

BARRY H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda B. 
Clasificación:
3.0

Couldn't get in to put my stuff and had to walk my stuff from the front til the back

Ebony E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TATHERREE K. 
Clasificación:
5.0

Even though very busy with customers picking up the employees still made time to help me drop off.

David G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrus F. 
Clasificación:
4.0

Everything and everyone was great I enjoyed my visit at the u-haul. Great team

Takisha G. 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGG G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Muneerah C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSEA O.  |  Overall Experience 
Clasificación:
2.0

Because i cant put my stuff in because the truck was and the way so my family got to walk it too 32 and the back

Ebony E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN E.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Deborah P.  |  First Impressions 
Clasificación:
4.0

Everything was good. Only thing is our storage unit leaked and all of our stuff got wet. Besides that very happy with the storage.

ADRIANE M.  |  Overall Experience 
Clasificación:
5.0

The staff at Blanding Blvd and the General Manager's Customer service skills and knowledge were exceptionally wonderful. I am very thankful that my belongs were secured in a safe and clean environment for the past couple of years! Thank you and God bless you all!

Pam W.  |  Overall Experience 
Clasificación:
5.0

The location on Blanding is top notch, everyone is very professional

BRENDA MAE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika h.  |  First Impressions 
Clasificación:
5.0

Uhaul was great covered all my needs from trailer to storage.

Salih A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Shanequa W.  |  Overall Experience 
Clasificación:
5.0

It's a great place w a very friendly staff!!!

MELISSA F.  |  First Impressions 
Clasificación:
5.0

All were great and understanding when my payments were late. I had to have my lock cut off because nephew had key in ATL I apologize to them because I couldn't understand why they couldn't cut the lock off until I saw how complicated it was when locksmith attempted it. Mr. Chuck was very kind & helpful. Excellent customer service all locations. Blessings & Safe Holidays & a Prosperous new yr. Moving co was excellent also!!!!

debra m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Walldeline F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyrone J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA MAE M.  |  First Impressions 
Clasificación:
5.0

Loved the way Mrs Hanna was very detailed and precise👍

tijuana b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivan s.  |  Overall Experience 
Clasificación:
5.0

Josh was very helpful and cortious. Although I notice he was extremely busy and there was no enough staff for all the work although he still he kept his cool. And when above and beyond. Also Jessica in 103rt

Debra G.  |  Overall Experience 
Clasificación:
5.0

Valentie at Tucson on Oracle and Josh at Westside on Blanding Blvd were excellent representatives.

ROBERT D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raevyn R.  |  Overall Experience 
Clasificación:
5.0

Great job

Walldeline F.  |  First Impressions 
Clasificación:
5.0

Great staff even greater supervisor!!

Marcus T.  |  Overall Experience 
Clasificación:
5.0

Totally Awesome

Marcus T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ray b.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Michelle M.  |  Overall Experience 
Clasificación:
1.0

I had my reservations canceled multiple times and had to drive an hour and a half out of my way to pick up my truck. Then my reservation for my storage unit was changed twice on me. I bought boxes that were not shipped in time to use. It was an overall awful experience

Alyssa L.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Edna L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A.  |  Overall Experience 
Clasificación:
4.0

I think Uhaul needs to allow their employees more room when it comes to dealing with irate customers. The customers I saw them deal with were rude yet they handled it EXCELLENT with poise, dignity and grace. They definitely went above and beyond what I've seen others do....If there was anything to change it would be 24hour access extra charge being told up front.

Shenna W.  |  Overall Experience 
Clasificación:
5.0

This is a busy location, so there is a wait to speak to someone in person when you get there. They are all very helpful, knowledgeable, and professional. I highly recommend the staff at this location. Additionally, the storage is very convenient, and the online check in process is easy, quick, and has 24 hour access.

Kelly C.  |  Online Move In 
Clasificación:
5.0

Excellent service

Nancy W.  |  First Impressions 
Clasificación:
1.0

When I got my stuff it had mold and fungus all over it!! I lost most of my furniture!! Also other people experienced the same thing!! I paid for climate control, the worst!! It only been almost 3 months there!! I will not refer anyone here! I should get my money back!!!

ELIZABETH F.  |  Overall Experience 
Clasificación:
5.0

Amaizing job and good team

ANDRES A.  |  Overall Experience 
Clasificación:
5.0

Ninguno

JOHN E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLADYS s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bella V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rosalind j.  |  Overall Experience 
Clasificación:
2.0

To actually pull into the parking lot was a mess as soon as you turn in that's where they clean and rent out trucks so someone was always blocking the way the lights in the unit only stay on for a very short period of time about 2 minutes I'm so happy I have my belongings out of this place. So I don't have to ever deal with that location again.

Amy K.  |  Overall Experience 
Clasificación:
1.0

Awful!! Overcharged! I was lied to, money was debited out of my account when I was told I wouldn't be charged. I was charged a whole month when I moved out after 5 days

Kim A.  |  Overall Experience 
Clasificación:
2.0

There was 3 to 4 trucks blocking the entrance to unload or load and I ask the young lady, can someone move them so I could get closer to the door (15 min ) wait.

Vincent B.  |  Overall Experience 
Clasificación:
5.0

U-Haul and storage on Blanding Boulevard Jacksonville Florida is one of the best Uhaul facilities to deal with everyone is extremely helpful every time I've been in and very kind.

CAROLYN K.  |  First Impressions 
Clasificación:
5.0

The staff was very patient and helpful.

Ishanti P.  |  First Impressions 
Clasificación:
3.0

There were times when we went into the office, no one acknowledged us. A few minutes passed, we asked for assistance. Emails to mgr not returned

annette a.  |  Overall Experience 
Clasificación:
5.0

Customer Service was outstanding! Jacobi and Brandon made everything easy. I would recommend this site to any and everyone. R/ Mr. E Foster

EARNEST F.  |  First Impressions 
Clasificación:
5.0

Good place to store stuff

WILLIAM A.  |  Overall Experience 
Clasificación:
5.0

N/C

BARBARA R.  |  Overall Experience 
Clasificación:
4.0

Secure and accessible storage facility. Professional service from UHAUL personnel.

Alonzo C.  |  Overall Experience 
Clasificación:
5.0

I appreciate the the service that you provide and the way I was treated

Santiago S.  |  Overall Experience 
Clasificación:
4.0

The managers at this location is very attentive. It's the pricing that got me. I will return if needed. :)

Felicia M.  |  Overall Experience 
Clasificación:
4.0

Conveniente

GREGORY H.  |  First Impressions 
Clasificación:
4.0

Professional, knowledgeable, and well spoken. The manager is great leader.

barbara m.  |  Overall Experience 
Clasificación:
5.0

Everything wss perfect!!

Khrystal R.  |  Overall Experience 
Clasificación:
2.0

I was sent to 3 different storage units that were occupied.

Clarenda J.  |  Overall Experience 
Clasificación:
5.0

Great service

Meredith L.  |  Overall Experience 
Clasificación:
5.0

Customer Service always quick , friendly and helpful. Storage area clean with available carts.

TESHA P. | Reservación
Clasificación:
4.0

The staff was very friendly, helpful, knowledgeable and professional at all times. I was very pleased with my experience and will return again.

Teri K.  |  Overall Experience 
Clasificación:
2.0

The staff was EXCELLENT. Kind people. However, the words disappointed and frustrated come to mind as far as my storage experience. Cockroaches, water damage, & a lot of money lost. NEVER again.

Deborah A.  |  Overall Experience 
Clasificación:
5.0

Great place!

Natasha P.  |  Overall Experience 
Clasificación:
5.0

Our move was extremely difficult, as is most, and this u-haul facility worked out great for us. The store was very clean, very well managed and the staff was friendly. Overall a very good experience.

Eric B.  |  Overall Experience 
Clasificación:
2.0

Not pro-rating a move out rate seems unfair to me. On the occasions I've utilized a comparable facility, rates are prorated for move in and not. I vacated 5 days into new month but no refund issued.

Lauren P.  |  Overall Experience 
Clasificación:
5.0

They ROCK! Ms Hannah is special.

Beatrice J.  |  Overall Experience 
Clasificación:
5.0

The Girls went the extra mile for my business. Thank You Al Heichberger

Albert H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba