Timothy B.
El cliente no dejó un comentario.
Comentarios de los clientes para U-Haul Moving & Storage of Westfield
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage of Westfield
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Gary V.
|
Overall Experience
|
Jarome is a great manager.
Elisabeth H.
|
Overall Experience
|
Only issue was mice/rats that made it into my temperature-controlled unit. There was traps inside the unit but they still are through clothing and left droppings. Just thought I'd mention.
Nathan T.
|
Overall Experience
|
Besides the price per month, everything was excellent.
Ryane S.
|
First Impressions
|
I reserved online a 10x20 drive up unit for $204/month, upon arrival I was informed there were no 10x20 units available. The best solution I was told was to rent side by side 10x10 units inside. I reluctantly agreed as I was there with a truck full of stuff. When processing my reservation it turned out that to rent the 2 units would cost me $300/month which is UNACCEPTABLE. If I was quoted that much at the time of reservation I would never had rented the unit as that is way too much money for me to pay monthly. This move with UHaul has been nothing but problems from the truck rental, the moving helpers, and then the storage unit. I am EXTREMELY disappointed. UHaul took a very stressful situation and made it so much worse.
Steve M.
|
First Impressions
|
GERALD at the westfield location was absolutely amazing. He was swamped with customers phone and in store and was a bbn le to maintain a smile and handle both the phone and in store customers fast and efficient. I feel he went above and beyond.. thanks for turning what was a horrible day for me into a laughing smiling finish
ISMAEL R.
|
Overall Experience
|
My storage space had a water leak and my stuff was soak and wet and had mold and mildew. I thought storage space was weather proof
Hans D.
|
Overall Experience
|
Downsizing to small house. I needed two u haul storage rooms. Awesome system. My stuff was secure and in a good clean environment. I haul Saved the day
Corinne S.
|
Overall Experience
|
Very easy and convenient
evelyn g.
|
Overall Experience
|
They rented out the unit I did paperwork for. I was given another one and was paying the price for first unit. 8 months later they raise it and i was told not their problem.
Mary C.
|
Overall Experience
|
units need lights . Cant see inside without flashlight.
Katie H.
|
First Impressions
|
Quick service! Employee was polite and very helpful in chosing the best storage unit for my needs.
Ludmila C.
|
Overall Experience
|
Thanks
zachary s.
|
First Impressions
|
Wrong storage unit given other than what was reserved & customer service was lacking
ISMAEL R.
|
First Impressions
|
Truck was new so everything worked. Staff was excellent. The time I went
William E.
|
First Impressions
|
was fast and easy too move in thank you
John O.
|
Overall Experience
|
Nice people that makes it nice for me.
Gerry B.
|
Overall Experience
|
Excellent Manager
daniel p.
|
First Impressions
|
Good service your system is poor
arthur d.
|
First Impressions
|
the young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesome
DAVID H.
|
First Impressions
|
Clean and secure!
Jacqueline D.
|
First Impressions
|
I called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.
cynthia h.
|
Overall Experience
|
The units were clean and they have gutters so if it’s raining your stuff doesn’t get wet when you open the doors. Little on the high side for cost.
Ralph C.
|
First Impressions
|
The person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.
Jody J.
|
Overall Experience
|
Easy access to storage area
ricky t.
|
Reservation
|
Such a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeha
CHET O.
|
Overall Experience
|
NO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTAL
Heidi S.
|
Overall Experience
|
I utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely call
CHET O.
|
Reservation
|
HAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINE
Christopher P.
|
Overall Experience
|
good
Curtis M.
|
Reservation
|
Friendly and helpful
Jessica V.
|
Overall Experience
|
Fantastic experience
Jennifer L.
|
Overall Experience
|
There were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themso
Irene M.
|
Overall Experience
|
Your "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.
arriba