Everyone made the rental go smooth! Thanks!Joe T.
Customer Reviews for U-Haul Moving & Storage of West Valley
West Valley City, UT 84120
(W Of I-215 corner of 4700 S and 4000 W)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Dropped truck off well in advance of their posted closing time. Was informed that they were closed and could not help me.Randy G.
El cliente no dejó un comentario.Wayne B.
The first time I rented a pickup truck a week before this I wasn't told how to take the pitchers for the damages before I left the first time.had no idea what to do at all didn't get a how to for first time renting (pitchers before you leave) so I got charged all to get her $215.00 witch the damage to the back of the tailgate were already there before I got it he drove the truck up for me .I don't see how they can do that to people knowing there's damage to the vehicle and not putting a black X on it like he told me when I brought it back .I feel cheered and angry about that hole or deal .the second time the older man was very helpful and exsplaind a lot to me.I didn't make the same mistake again .I will never rent from uhaul again though no matter how desperate I am .Cheri A.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Rosendo V.
I was standing in the wrong line and one of the counter persons just let me and another person wait in the wrong place until one of the other persons at the other end of the counter said something to us.Rayell B.
It took me about 45 mins to get my truck. The line at the store was very long.. Truck was dirty. Nobody wiped the cup holders or the sterling wheel.Ana M.
El cliente no dejó un comentario.EDDY M.
Everyone there is very friendly and helpfulSteven S.
El cliente no dejó un comentario.Wilson P.
The location is hard to get in and out of. The workers are very nice and the trucks are very clean.Ashley R.
El cliente no dejó un comentario.Daphanie S.
It's a busy location on a corner. It's a bit unclear where to park, so I parked in the parking lot next door. Uhaul locations need to make it abundantly clear for customers where to pull in to get trailers attached, and the selected locations should facilitate that. This location wasn't the best.Kent L.
El cliente no dejó un comentario.Justin E.
I would've given a 5 star review but my husband had trouble returning the vehicle after multiple attempts to get the barcode to work. Eventually he gave up and just turned in the keys. Then we were charged almost $30 more than what was expected.Jennifer C.
The agent there was respectful and helped me to complete the truck delivery.PATRICIO A.
El cliente no dejó un comentario.Raymond B.
Great staff and excellent service!Joseph P.
El cliente no dejó un comentario.Lindsay A.
The employee that helped us was kind and quick. She may no unnecessary comments as well.Brooke T.
El cliente no dejó un comentario.Luis A.
El cliente no dejó un comentario.Betty S.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.karen H.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.Charles Scott M.
I was happy until I git charged for fuel when I returned it with the tank being filed up to the line to the required amount from the previous pick up.Jana F.
El cliente no dejó un comentario.Daphanie S.
El cliente no dejó un comentario.Audree F.
The heater in the truck barley worked. Not sure if that's just how the trucks come but I was freezing!Devon L.
All employees where extremely polite and professional. Even though it was somewhat busy they were attentive and efficient i will always come to this location in the future. Great Service made the process extremely quick easy and painless. 5 + StarsCHUKWUMA I.
El cliente no dejó un comentario.Victor R.
Loved the after hours drop offTIMOTE H.
The person who originally checked me in was amazing! He was friendly despite how busy the site was and made sure to clearly outline everything. Because of this interaction I will come back anytime I have a need to this location.SUNSHINE W.
El cliente no dejó un comentario.Sean O.
Locations appear to be understaffedPeter B.
El cliente no dejó un comentario.Micheal S.
El cliente no dejó un comentario.mauricio A.
El cliente no dejó un comentario.Edgar A.
El cliente no dejó un comentario.Barbara M.
I don't know if i could recommend to a friend cuz you are to slow in answer the telephone i had in hold for 23 minutesVanessa S.
The service was excellent and very nice staff quick and covieniantJanice T.
The picking up of the vehicle process was easy & the dropping off process was just as good. Friendly staff.John S.
This location was suppose to contact me concerning being over charged. They chose not to fallow through.Dan H.
El cliente no dejó un comentario.Joshua K.
El cliente no dejó un comentario.Rodney T.
They forgot the blankets and booked the wrong return dateJack C.
El cliente no dejó un comentario.JOSEPH K.
El cliente no dejó un comentario.Bob S.
El cliente no dejó un comentario.Kenneth M.
El cliente no dejó un comentario.ELIZABETH W.
El cliente no dejó un comentario.Stephen M.
Trash from previous user. Food left under driver side seat. Drink spillage was stained on center console. Gas was below 3/4 of a tank when picked up.Derek B.
El cliente no dejó un comentario.Yvonne J.
I experienced quick and easy check and return. I loved that. I was trying to call and ask some questions, but no one answered the phone. I was able to take care of it with the app.David H.
El cliente no dejó un comentario.Anna J.
El cliente no dejó un comentario.Cody W.
El cliente no dejó un comentario.Leticia Z.
Love the new electronic check in with photos of existing damage and mileage and tank level. Cooi. It was a great experience, no hastle. You got the process right!!!!!JAROLD M.
El cliente no dejó un comentario.Andrew N.
El cliente no dejó un comentario.Daphanie S.
I tried tto rent from your 3900 st location and your state st at 5300 location but got either very poor service or bad information. actually when I went into the 3900 st location I received such poor service that I walked out in frustration. The attitude of the staff there was a very poor representation of U-Haul and I would strongly recommend that no-one rent from them if they are interested in getting serviceMichael C.
My charges were not correct I would like a call to get this resolved.Bruce S.
Over charged. $388 for 3 days. Had to wait 20 minutes to pull the truck in lot because of busy traffic at the drop off location and by the time I dropped the truck off the gas was literally 1/16 of where it needed to be and I was charged$36 for gas on top of all the other daily charges. The person who checked the truck in was rude and argued with me over the gas. I will never use Uhaul ever again due to this experience and I will tell everyone I know not to use Uhaul either. I am beyond livid over this experience at this location.Elizabeth M.
It was dirty it took almost an hour to pick up a trailer that I rented online. Bad experience.Garrett V.
El cliente no dejó un comentario.Susan L.
Thank you! The check-out process on the truck return was not easy but it was easy to make the reservation and pick up the truck and nice firvyour help in scheduling movers. Thanks.Jane K.
Need a bigger lot for your trailer rentals. Customer service counter reps should not have to hook up trailers, etcLeroy K.
They are just not answering phones at all. I know they are short-staffed, but the overall customer service experience was underwhelming.Tobiah D.
El cliente no dejó un comentario.Laurie E.
Love the serviceFaafua A.
It was perfectStewart G.
Rowe was very friendly at the counter and the yard help was very professional in hooking up my unit lights and chains. This is my local store, I highly recommend their services!Gregory G.
The initial staff member I encountered was rude and short tempered, ( I asked how long it would be before I was helped and she responded that I wasn't special and might wait longer for asking) everyone beyond that older woman was excellent, they found my reservation quickly and got me on my way.Jerry S.
Very hard working crew. They helped me alotGregory H.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.Jason K.
El cliente no dejó un comentario.RYAN J.
El cliente no dejó un comentario.Akwor C.
El cliente no dejó un comentario.Phil V.
the waiting time . after this they are very friendlySergio R.
El cliente no dejó un comentario.Andrew V.
El cliente no dejó un comentario.Paul C.
Lot is a little small, but it has a great staff and great service!MITCHELL M.
El cliente no dejó un comentario.Anthony M.
El cliente no dejó un comentario.Xenia L.
El cliente no dejó un comentario.James T.
El cliente no dejó un comentario.Roy M.
The service was great and the lady spoke in my language (Spanish) so make my transaction easyFabio A.
El cliente no dejó un comentario.Eva K.
Fast friendly service, what more could ask for. I'll be back when I need a moving truck again. Thanks, Mr. ReddStewart R.
El cliente no dejó un comentario.Aaron G.
El cliente no dejó un comentario.Isua V.
It's between a 3 and a 4.. Everyone is super friendly but every time I go to this location they always forget to give me my dolly I order >_< .. That is the only thing I think should be worked on... maybe the price of it too actually. $30 dollars is a lot... but I'm always a broke bitch so I'm biased.Rebecca C.
6 stars, I got the royal treatment.Roger A. | First Impressions
El cliente no dejó un comentario.Gary O. | Overall Experience
El cliente no dejó un comentario.Paul M. | Overall Experience
El cliente no dejó un comentario.Vern B. | First Impressions
Great experience! Everyone was so nice and helpful, plus the unit was clean and easy to access.MEGHAN W. | Overall Experience
GraciasValorie J. | Overall Experience
I have been using U-Haul for all my moving needs and have always been treated respectfully and I love the free month storage when renting a trailer. They are great!DORI S. | Overall Experience
Good people working! Dead mouse in the storage!russell b. | Reservación
Staff was very helpful allowing us to use a 4-wheel cart and 2-wheel dolly if needed to move the larger/heavy items down the steps.Roy M. | Overall Experience
Bob the manager was very helpful and friendly.joe t. | Overall Experience
Friendly staff easy location to get to and well maintained would definitely recommend....CINDY J. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the enviroment!