Customer Reviews for U-Haul Moving & Storage of West Newnan

120 comentarios

220 Hwy 34 W   Newnan, GA 30263

(770) 253-2083

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 253-2083

220 Hwy 34 W
Newnan, GA 30263

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jared G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

I had no problems renting the truck and the lady that helped me was very helpful.

DAVID H. 
Clasificación:
5.0

Employees were very polite and helpful.

Jorge N. 
Clasificación:
5.0

Nothing! Thank you!

Raymond G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luther B. 
Clasificación:
3.0

To far out rental. from the area I needed it allowing me to go over in mileage 2 miles also had to put more gas In. not convenience at all

STACEY S. 
Clasificación:
5.0

The woman at the desk was such a pleasure to work with. You have an excellent employee with her.

SHELLEY T. 
Clasificación:
5.0

Nice lady up front!!!!

Jevona B.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff

CHARLES H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa M.  |  First Impressions 
Clasificación:
5.0

N/C

WALTER J. 
Clasificación:
3.0

had an issue w/my temp. paper license at pickup. return info was vague.

BENJAMIN LESTER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLE S.  |  Overall Experience 
Clasificación:
5.0

Easy return

Austin H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mario C. 
Clasificación:
5.0

The trailer return was just a quick and easy as the pick up was. The prices were fair and my favorite part was absolutely just how easy the entire process was. 5 stars Uhaul. I have another load of stuff to move in the near future and will definitely use Uhaul again.

Matthew S. 
Clasificación:
5.0

Nothing. A very nice and professional and helpful staff.

Regina M. 
Clasificación:
5.0

Great pickup experience!

Kurt D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany L. 
Clasificación:
4.0

Get truck alignment it drives really bad

Ricky B. 
Clasificación:
5.0

Bekki Woody was really the best I have been around and she was always there when I needed help and yes I would recommend this storage unit to all my friends and family!!!

Gary H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Caroline C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon H. 
Clasificación:
5.0

I am very well pleased with my Uhaul experience the person who helped me with my rental was very nice and very helpful in the process. She was well versed in her skillset.

Shannon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KipVincent A. 
Clasificación:
5.0

I don't know of anything to improve your services. Bekki was wonderful help and a great asset to this company. Great experience. Thank you.

Jacqueline B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

James N. 
Clasificación:
5.0

Great service

Fernando B. 
Clasificación:
5.0

Very accommodating to my needs to extend my rental with ease.

Randy W. 
Clasificación:
5.0

The U-Haul representative at this location is very helpful, professional, and courteous.

Ken R. 
Clasificación:
5.0

I did not see anything that needs improvement

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex H. 
Clasificación:
5.0

Very efficient

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

Lots of trucks available. Good counter help.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lavondrick L. 
Clasificación:
5.0

Lisa and Chris were fabulous! Lisa went over and above to help us locate a truck!! She is a tremendous credit to the U Haul Corporation!

Ken H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osvaldo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luanne D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUCAS G. 
Clasificación:
4.0

The person in charge was busy being the only one there, I called for a few hours with the phone ringing and ringing, luckily he was there when I dropped off the dolly.

Richard B. 
Clasificación:
1.0

My reservation was for 3:55pm drop off due to my work schedule. Representative called me at 9:46am to see if I was bringing truck. I told him that I was as soon as I left work. Once I dropped the truck off with him I was told that if I didn't pay him $42 that I would be banned from renting with uhaul in the future because he missed a rental that morning for the truck. Again, my reservation was for 3:55pm. He was rude, dirty and unprofessional. I returned the equipment clean, swept out, under mileage, and over the minimum for gas!

Stephanie B. 
Clasificación:
5.0

The truck I had reserved was not there. It was a local so I was charged extra for the extra distance. Seems a plan to make me pay more. Not the pickup locations fault. They were great

George M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marion C. 
Clasificación:
5.0

Bekki was great! Great customer service, called me ahead of time to let me know about needing to change the pickup time and changing from self check in to coming inside due to the location being gated. Then got me hooked up and squared away later the same day with a trailer that I was not sure I needed when I rented the truck. Drop off was quick and easy, just handed the keys off to the guy and went about my day. Best u-haul rental experience I've ever had!

Zackary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rayleane D. 
Clasificación:
4.0

El cliente no dejó un comentario.

neal S. 
Clasificación:
3.0

Male rep working the counter has zero customer service skills.

Chris R. 
Clasificación:
5.0

Jamie was extremely helpful with the equipment rental. The return also was easy and slick.

Joseph D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNNIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
3.0

I went in to a store on 3/14/22 and reserved a U-Haul on Monday, needing it for 3/16. When I came to the location, they were closed. Pushing back my move in date to 3/17.

James B. 
Clasificación:
5.0

They were very cooperative and polite my friends were late coming and they stayed till they got there

sam S. 
Clasificación:
5.0

The place is nice and clean..Miss Bekki does a good job taking care of customers..

WILLIAM B.  |  Overall Experience 
Clasificación:
5.0

Becki was absolutely amazing. She really made us feel taken care of! I would recommend this facility over any of those around here any day!!! AAA+++

Todd A. 
Clasificación:
5.0

El cliente no dejó un comentario.

craig L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCHEZWAE P.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

CRYSTAL P. 
Clasificación:
3.0

My whole uhaul moving experience was not the best! I will call uhaul customer service to resolve issue!

derrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIE A. 
Clasificación:
5.0

Bekki was very helpful and was very nice to talk to

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY T. 
Clasificación:
5.0

The young lady there was very happy and very helpful. She even helped us outside of uhual with great local information knowing we just moved to the area!

David C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAURIE F.  |  First Impressions 
Clasificación:
4.0

Person behind the desk was not proficient with the reservation system. It took over an hour to complete the process after multiple failed attempts. Also, you do not have a chair for customers to sit in, especially after standing over an hour at the front desk.

Debra M.  |  First Impressions 
Clasificación:
5.0

I loved location of storage. Staff was very professional and knowledgeable.

CINDY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGERS S. 
Clasificación:
4.0

Have more Employees like Bekki Woody.

SUSAN T. 
Clasificación:
5.0

Becky and staff was great. I spoke with her the day prior to my drop off. I spoke with Becky again on the next open business day to make certain the vehicle was annotated as being returned in Sunday (business closed but access to property was available. Again very high energy.

TAMMY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S.  |  First Impressions 
Clasificación:
5.0

Your company is great with me Thank you look forward to see you again

MICHAEL C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
2.0

Dealer was supposed to be open till 5. I waited as well as othet customers but no one ever showed up. Others left so I disconnected the trailer and had to check in online. Cold and snowing but not on the road

Steve D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TREVIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNNIE H. 
Clasificación:
5.0

The Manager Becki Woody was able to correct the billing errors that were previously applied to my account from the previous owner. To which Mrs. Becki was able to confirm and the very next business day as discussed the past billing errors were re-credited. The rental truck was ready as scheduled clean and efficient. 10 Star Excellent Superior Rating is my choice. Thank You Mrs Becki for being so understanding and Helpful. Honest.

DAVID G.  |  Overall Experience 
Clasificación:
1.0

The manger was rude and she gave me a dirty truck when i called to tell her she hung up on me.and she had me running around for payments and i paid 100 cash deposit she told me that i would get it back at the return location and i did not get nothing back? and i went to three locations for a truck and they had my resvation incorrect .And I drove Uhual places that inside Uhual sent me to that did not exit i waste alot of money Gas running around ???

Ronisha G. 
Clasificación:
3.0

El cliente no dejó un comentario.

MYRA B.  |  Overall Experience 
Clasificación:
5.0

Ninguno

IDA MAE P.  |  First Impressions 
Clasificación:
1.0

Poor customer service! Rude

NOELLE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

TAMMY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillian J. 
Clasificación:
5.0

The service and staff is the best you can find any where

HORACE F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H.  |  Overall Experience 
Clasificación:
5.0

My only complaints are about the website to make payments doesn't work properly. It never accepts my password & I have to change it each time I log in, then it won't let the payment part go through. Therefore I have no choice but to pay over the phone & that is a $3.00 charge! Also there are times when I call the office no one is there to take my call but no message on the machine to state that they are out surveying the lots or checking units

KATHLEEN K.  |  First Impressions 
Clasificación:
5.0

Nothing everything was great

JERRY B. 
Clasificación:
5.0

Extraordinario servicio al cliente

JAMES B. 
Clasificación:
5.0

The new lady running the place was very super nice I was completely impressed. As a matter of fact I completed my online application for U-Haul last week and I asked her if they were hiring at that facility. I'm going back to check my application and put on there that I would like to work at that particular store. You've got a great staff there.

REBECCA A.  |  First Impressions 
Clasificación:
5.0

Excited about the upcoming changes to further help the customers

WALTER M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA W.  |  First Impressions 
Clasificación:
5.0

Your team was outstanding!

Peter D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMINCARL K. 
Clasificación:
3.0

Drop off after with uhaul support no way to rte the experience

Antwane H. 
Clasificación:
1.0

RUDE staff now!!! Unfriendly!!! Previous owners were amazing

NOELLE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA K. W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley S.  |  First Impressions 
Clasificación:
1.0

Did not do business with U-HAUL Did business with Lock and Key . The previous owners were wonderful. The new owners not so much. Was not notified of the change in ownership.

MONA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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