Customer Reviews for U-Haul Moving & Storage of West Maywood

48 comentarios

950 S 25th Ave   Bellwood, IL 60104

(708) 318-4074

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(708) 318-4074

950 S 25th Ave
Bellwood, IL 60104

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michaela C. 
Clasificación:
5.0

The woman who checked me in was very helpful and knowledgeable..also super nice

John S.  |  First Impressions 
Clasificación:
5.0

This place is top notch! They have tons of available equipment, great hours and friendly staff. Equipment was there as reserved. Absolutely no issues. We will rent her again!

Robert G. 
Clasificación:
5.0

Ladies that work there have 2” nails can't properly tighten trailer to hitch left it half tightened and said “ it won't fall off “. I took over and attached trailer properly

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMA P. 
Clasificación:
5.0

Great staff, swift process, great store!

Brian G. 
Clasificación:
2.0

I had a horrible experience with this location. Long story short they are unprofessional (one of the employees was extremely rude, not knowledgeable and had the audacity to tell me to “get off of her phone” before hanging up on me not once, not twice but 3 times! Sent me to a location in Elmhurst and told me to go into the building to see a rep when there is not even a building at the address. It's a closed down barber shop! The entire process was horrible! The truck I finally got was dirty and almost on empty. I was told they don't clean the trucks or fill them up but yet when I returned it I was hit with a $25 cleaning fee! I can't WAIT to call corporate tomorrow!

Camesia P. 
Clasificación:
5.0

Staff were very pleasant and helpful, offering useful insights about the rental/moving process.

BASIL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica P.  |  First Impressions 
Clasificación:
5.0

Management as staff were very kind and helpful. ¡Gracias!

Michelle C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS STANLEY C. 
Clasificación:
3.0

I didn't notice it when I picked up the trailer but the tires were completely dry rotted. Once we loaded everything I noticed 1 tire had a bulge so I took it to get changed and found that they were both in very bad shape. This could have resulted in a bad outcome but fortunately we caught this in time, but the rental ended up costing me an extra 200 I wasn't expecting to pay, and shouldn't have paid for.

ANTONIO L. 
Clasificación:
4.0

Keep equipment clean and good shape.

Gregory W. 
Clasificación:
5.0

Great costumbre service!!!

Eduardo R.  |  First Impressions 
Clasificación:
4.0

There were no furniture pads available at the location, even though we rented them with the truck when we booked online. We had to go to another location to get what we needed, which was fine but added a little stress to our moving day.

Bradley C. 
Clasificación:
4.0

Everything went smoothly. The only negative was I had to wait 15 minutes in the store alone before the young lady was able to assist me. Need more hires? Otherwise, the experience was great.

PIERRE W. 
Clasificación:
5.0

Extraordinario servicio al cliente

AVIS B. 
Clasificación:
3.0

1. I would like the website to be easier to naviagte. When searching for a truck or trailer I found that to change a zip code or device type you need to start the search over. 2. I would like to have it more known that to check in a trailer after hours you need to do that on-site using your mobile device with the location turned on using your app or going to the web page. I did not know this until one of your phone reps told me that after I spent 70 minutes on the phone to check the trailer on after hours because my earlier attempts failed because I was never informed of the procedure. Checking in the trailer after hours was very frustrating . 3. If anyone would like to call me to discuss my frustrations with the web page and check in procedures they may. Bob at 708-819-9180

Robert S. 
Clasificación:
5.0

Very good service

ALFREDO S.  |  First Impressions 
Clasificación:
5.0

Nothing......online reservation was easy, and the equipment was clean and ready to go

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON M. 
Clasificación:
5.0

The young lady who was the general manager on Saturday morning was awesome. So nice and friendly. Because of her I want to change this to my new location for any of my uhaul needs.

Brittnie P. 
Clasificación:
5.0

I under estimated the size I needed for my belongings so I had to upgrade to a larger unit. The two young ladies were very helpful and made the process easy.

Monique F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUANA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rolandra M.  |  Online Move In 
Clasificación:
5.0

Saida Romero was great very friendly great customer service

AVIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

shanavia w.  |  First Impressions 
Clasificación:
4.0

Please have consistency between the agreement and the application of it. I arrived at the location with an agreement already completed through the phone with Uhaul (probably corporate office), but was told that what I had rented was not possible at that location (a round trip - where I would be traveling to another state and back). The person at the counter was not able to allow me to rent the moving truck, and it was only after speaking with the manager that I was able to rent the truck, though the agreement had to be re-done completely. This took well over an hour and would have caused great hardship, if it had not gone through. I do have to praise the manager, who resolved the situation quickly and helped out a great deal.

PETRU B. 
Clasificación:
5.0

what a great place well done...very accommodating staff

VINCENT B. 
Clasificación:
5.0

Stay open a little later

Shonia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sabrina S.  |  First Impressions 
Clasificación:
5.0

I can't think of anything that could improve the process. Thank you very much for outstanding service

BORHAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADRIANA L. 
Clasificación:
5.0

Great customer service!

THOMAS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAREENA G.  |  First Impressions 
Clasificación:
5.0

Great service. Web check-in saved lots of time in the store. Will choose this location again.

David T. 
Clasificación:
5.0

N/C

TINA M. 
Clasificación:
5.0

The manager was extremely helpful and friendly. Truck was very clean.

JOSEPH R. 
Clasificación:
4.0

Clerk on duty was very pleasant and helpful to try to accommodate my needs. She did a good and did the best she can due to high demand.

EUGENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY R. 
Clasificación:
5.0

Keep up the excellent service you and your staff are doing and also the convenient location.

FREDDIE B. 
Clasificación:
2.0

I've been trying to contact Uhaul for several days since I rented the vehicle and no one has answered the phone. Tried approximately 4 different numbers, numerous times to no avail. The post customer service is terrible. 20 to 30 minutes waiting on the phone, then they hang up on you. All I can say is never again.

EDUARDO H. 
Clasificación:
5.0

Nice and clean I will always use this location no mater what

LARRY B. 
No se han enviado comentarios para esta ubicación.

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