Comentarios del cliente para U-Haul Moving & Storage of West Irondequoit

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of West Irondequoit

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Alberta B. en

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El cliente no dejó un comentario.

Michael D. en

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Not a damn thing. Jazz and crew have that place on lock!

Ciera P. en

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When I went to pick up my things there were roaches in my dresser drawers. When I informed staff he was not supportive and stated he couldn’t control what people brought in.

Sue D. en

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The employees were not only very knowledgeable but very friendly and understanding.

NANCY W. en

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El cliente no dejó un comentario.

Jennifer M. en

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Very clean and easy access to my storage

Kenneth A. en

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El cliente no dejó un comentario.

tykera M. en

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El cliente no dejó un comentario.

James Y. en

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I moved from an outdoor unit at another facility to an indoor one here! Climate control, temperature control, electronic security plus my lock. Clean inside and out, what more could you want?

Gilbert H. en

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Thank You for your service it was quick and professional

Laura K. en

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El cliente no dejó un comentario.

corey r. en

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Roaches everywhere.

Steve D. en

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El cliente no dejó un comentario.

Gerald E. en

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Very professional and no razzle dazzle. Unlike every other U-Haul place in Rochester ??

Joshua F. en

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El cliente no dejó un comentario.

Santi I. en

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More than one employee would be nice

robert N. en

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El cliente no dejó un comentario.

Nicole R. en

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The gentleman who rented me the stirage was very kind. Rhe facility was always clean. I think the access hoyrs shoyld be til 9pm daily.

Brenda J. en

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Have a no smoking policy in your trucks, the truck I rented yesterday smelled of cigarette smoke. But overall the service was good.

Thomas C. en

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It was an excellent experience. No improvements needed. Very helpful and friendly agent.

CHRISTIAN S. en

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El cliente no dejó un comentario.

SHEILA P. en

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They were very nice and courteous

frank b. en

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thank you to the staff

Lisa B. en

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El cliente no dejó un comentario.

Hector P. en

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El cliente no dejó un comentario.

Mike G. en

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The manager rented me the Cargo Van: professional, courteous, knowledgable, and polite. It was ready when I got there. All in all a good experience.

Irvin I. en

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Great staff

Sean M. en

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See above

Annette J. en

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El cliente no dejó un comentario.

Margaret H. en

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El cliente no dejó un comentario.

Garfield W. en

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Was offered military discount. Was told to mention it at drop off location. Drop off location said they couldn’t do it. Called original pick up location. They told me to call customer service. Customer service said they can’t do it.

Shemeka S. en

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El cliente no dejó un comentario.

terry L. en

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El cliente no dejó un comentario.

Tomeki B. en

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El cliente no dejó un comentario.

Zenaida H. en

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Me rentaron un truck sin aire acondicionado,fatal servició

Shemeka S. en

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I was over charged and I’m extremely busy but I had to make 2 calls with long wait times and my issue still has not been resolved and I’m very disappointed with the customer service!

Ivan C. en

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Have more personal in the from .waiting time is long otherwise is ok

JILL S. en

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El cliente no dejó un comentario.

Megan M. en

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El cliente no dejó un comentario.

Megan M. en

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Andrew was clear and helpful. He explained everything to me and was very nice. The place is clean and looked good.

Paul h. en

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Just what we needed.

Davante S. en

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Thank you for your service

Marquitis C. en

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My stuff was roach infested and I did not have roaches before I moved it there.

Michelle C. en

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Computer system in office was very slow. Customer service at location was very unprofessional. There was only ever 1 person working. That person was spread way too thin. Water leaked into our unit.

Patricia B. en

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Very satisfied customer

Michael D. en

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In the 5 years I have been a customer here both Jazz and Mckaela have done an excellent job. James also does a 5 star job of keeping the facility in presentable condition.

chris b. en

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Horrible customer service

chris b. en

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Horrible customer service

Brianna P. en

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Cashier was very short and inpatient

Edward S. en

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Terrific facility. I interfaced with 3 staff members at different times, both at check-in, check-out and during my stay, and all were friendly, efficient and very helpful. Thanks.

Antero B. en

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Only complaint I have is the smell still lurking on the 2nd floor.

Edward S. en

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Person that checked us in was patient, helpful and thorough. Thanks

Latiesha N. J. en

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I was treated real badly after my service and got the runaround it was so sad it's terrible when people know moving is stressful and they do nothing to help but make things worse

maria d. en

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The facilities are beautiful and clean. The service needs to be worked on at both locations in Irondequoit

sonie b. en

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Great service. The employees explained clearly explained contracts and are very easy to deal with.

Atha F. en

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They need an extra person fior help. Mostly everything was clean and everyone was very nice

lynn Y. en

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Pleasant people and place I will send again

Dorothy S. en

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The staff were rude and nasty not all of them but most of them no customer service experience at all

Sandy W. en

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The lady I spoke to on the phone was very helpful and accommodating.

Lysandra B. en

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My apologies, I didn’t properly close out my storage due to personal reasons. Excellent overall!

Tyler C. en

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Thank you for an extremely stress-free and professional experience!

James M. en

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Great folks who were so helpful with our move

Brad S. en

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We needed an “in-between” solution for larger home items while we remodeled. Your storage units were close to home, and very convenient.

allyn t. en

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The staff was friendly and helpful. Even my fellow co-customers were friendly and helpful. The facility was clean, dry, and convenient.