U-Haul Moving & Storage of West Davenport

1703 comentarios

3616 W Kimberly Rd   Davenport, IA 52806

(563) 293-2673

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(563) 293-2673

3616 W Kimberly Rd
Davenport, IA 52806

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

They were almost perfect, although my comment doesn't reflect on this particular rental. I probably made 10-12 trips to this location to purchase boxes, and I also rented several trailers for round trips and a one way on the last trip for my move. I always paid with a debit card. Each time I was asked if I needed a receipt. I declined each time, and then when I wanted to return some boxes, I was told I needed a receipt. Nobody mentioned that until I wanted to return some. Kind of leaves a bad taste in my mouth...

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

lashondra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
2.0

Not good service anymore

SABLE D. 
Clasificación:
2.0

They did not explain that I was to go to my message on my phone if I drop the truck of after hrs they just said there was a drop of boxs for the keys

CAROLINE T. 
Clasificación:
5.0

Keep up th e good hospitality

Linda C. 
Clasificación:
3.0

The ONLY issue I had was it was time consuming

Timeka H. 
Clasificación:
5.0

Very Helpful, Very Easy

Nathan W. 
Clasificación:
1.0

Terrible customer service, everyone said they didn't know what was going on, not familiar, things were acting"weird," truly one of the worst customer service experiences I've ever had. Sign on the door saying mandatory masks but employees were not wearing them, and a customer who came in with one was told he could take it off if he wanted. I would pay double at a competitor to not have to deal with the headaches of these employees and this location again.

Dustin O. 
Clasificación:
1.0

The place was not secure. I had my unit broken into and when I called and spoke with the employees they basically said they could not do anything. Also when. I called to try and settle payment on unit and told them the stuff left in there I could not get out due to person in prision and someone was calling me back about doing it as abandoned unit never called back and I kept calling. I had been telling them this for a year and they have the worst customer service. I let them know back in January I didn't occupy the unit and the kept it open and charging me.

Jessica H.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

willie J. 
Clasificación:
4.0

El cliente no dejó un comentario.

cliff o.  |  First Impressions 
Clasificación:
5.0

nothing

Glen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

We have dealt with this location for the last several years. We rented an outdoor storage unit for several months when moving from Missouri to Davenport three years ago. We're about to move to Wisconsin, and I've rented a trailer three times I believe. Every time has been great. I've spent quite a bit on boxes and tape here too ! :)

JOHN C. 
Clasificación:
3.0

I think there is something wrong with the steering on the truck I rented. Other than that thank you for the easy pickup and drop off!

Brian L. 
Clasificación:
5.0

Personnel at site were friendly and helpful.

DONALD K. 
Clasificación:
5.0

We used this location in 2018 for a storage unit and to return trailers when moving to Davenport from Missouri. We're moving again, so I rented a trailer just this morning and brought it back to Davenport after lunch. Everything went as expected and I would sure recommend these guys !!

John C. 
Clasificación:
5.0

Great customer service guy

Scott R.  |  First Impressions 
Clasificación:
1.0

There were absolutely no or minimal covid precautions taken. I believe one of the staff members did wear a mask (?) but the staff member that served me did not wear a mask, there was no plexiglass partition, the seat at the desk was not six feet away from the staff member. I have lost sleep over the past two night worrying that I may have contacted Covid from doing business at this location and I am kicking myself for not insisting that the staff member wear a mask but I shouldn't have to enter a business and tell them how to take precautions. I wasn't expecting such lax precautions. Tomorrow is day three since my interaction and I anticipate that I will not sleep well tonight. In ordinary times, I would have given my service five stars but in Covid times I really resent being in a business that has disregarded or failed to plan for my safety. It's way too stressful and I am a frequent Uhaul customer.

LISA P. 
Clasificación:
5.0

Explain the final price by listing the individual item costs (rent rate,miles, etc)

DONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulson G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S. 
Clasificación:
5.0

Best location to go to and the most helpful of all the uhaul locations around.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

mary S. 
Clasificación:
3.0

When picked up the truck, nobody mentioned the walk around.

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim H. 
Clasificación:
1.0

The gas price was outrageous. I will not be using this company to ever move

Dylan R. 
Clasificación:
3.0

well when i returned trailer the associate argued with me about deposit return and said i had no money comming back as i payed cash, so need to look at associates better..

BRANDON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
1.0

They charged me for 2 days and it was supposed to be one day. I called twice once I will billed for 2 days and was promised calls back from management and noone has called to this date. This was in September!! Ridiculous.

Lauri R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

The agent was very accomodating and helpful.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drema A. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAWN L. 
Clasificación:
1.0

I waited in line to get the truck for over thirty minutes then I was told they did not have the truck we reserved ahead of time. I used a smaller truck and because of that we had to use our own vehicles. I have always had great service in Bettendorf but this one I will not return to.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
3.0

The u-haul truck had a low tire when I picked it up & by the time I was done loading the truck the tire was almost flat. I had to stop and put air in the tire twice before returning it!!!😡

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane B. 
Clasificación:
5.0

Nothing.

tim M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny B. 
Clasificación:
1.0

Supposed to open at 7 and I say there u til 830 before anyone showed up

BRANDON H. 
Clasificación:
2.0

The pickup I rented was filthy inside. The interior had not been wiped down in quite some time. I will not be using uhaul in the future.

Michal K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LeRoy T. 
Clasificación:
3.0

Make sure cargo bay is cleaned out prior to use. There was broken glass in the back of the truck.

AUSTIN S. 
Clasificación:
5.0

I really thank the staff. We were able to get help to love at the last minute - your staff was cheerful and helpful. I returned furniture pads unfolded and I felt bad but your staff did not blink an eye and helped me. I had to work all night that night and really needed to get a nap This nurse is grateful. Believe me.

JODY Y. 
Clasificación:
3.0

Better customer service

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASMINE J. 
Clasificación:
4.0

Computers were moving slowly that day. No biggie. One thing that would have been helpful was to be informed about the speed limiter, I mean, I'm assuming there's one. I'm a speed limit freak. If it says 55, I drive 55. So imagine my excitement when I found myself in a 75 mph zone. Well, turns out I'm an EXPERT at driving a U-Haul 75. I hardly had to work at it. Kept it solidly on 75 without effort. Next day, when I was creeping up on some folks going 74.9 in a 75, I decided to give it a little gas to get past them a little more quickly. Turns out, that wasn't an option. 75 mph was it. And that's fine. One thing I did like about the limiter was that it functioned as a sort of cruise control. If you wanna go 75, all you have to do is put your foot on the pedal. Turns out I'm NOT an expert. Speaking of ... Why no cruise control?

BRONWYNN O. 
Clasificación:
5.0

Doing an absolutely wonderful job! Keep it up !

DYLAN R. 
Clasificación:
5.0

These guys are GREAT! They walked us through every step of the process and cheerfully answered all of our questions (some pretty stupid questions too.) They hitched up the trailer and checked our signal lights. AWESOME SERVICE.

KAREN B P. 
Clasificación:
3.0

Overcharged in return of rental Awaiting response. Please call ASAP. 2nd rental this month, and will be renting again at end of October. Resolve this complaint immediately

Timothy W. 
Clasificación:
4.0

The drivers door was damaged so when driving the four hours on the interstate the wind was extremely loud in the cab.

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

carlos R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
1.0

I was recommended two boxes and was told no worries if you don't end up using 2nd box, you won't be charged. Not true! I was still charged for two boxes and it's been a nightmare to get it corrected. Still fighting it. If you can please resolve that would be expected. Cheryl gramp. #623-687-4435:

Cheryl G. 
Clasificación:
5.0

Other than it took some encouragement to get assistance with get my car on the car port everyone was helpful. This is the second Uhaul that seemed hesitant to assist me with getting my car attached to the truck. It's like we someone saying they can fix your car, but then being apprehensive and telling you to grab the tools to fix it yourself??? Two workers did eventually come out and guided me on how to get it attached.

Damon R. 
Clasificación:
5.0

They were very helpful. My only concern does Uhaul offer a car port to tow your car, but no one at the location knows how to offer assistance or is hesitant. The manager even tried to dissuade the workers from assisting me. She eventually said "If you guys want to do it, but I always tell customers I don't mess with that??? I guy tried, but said he was not aware of how to do it??? He sent two other guys out who I appreciated the help and tipped them for their guidance. Otherwise Denise and the staff were friendly and attententive.

Damon R. 
Clasificación:
5.0

Cabin was sticky with condom wrappers and trash in doors. Need better detailing & hadn't been washed, outside covered with dead bugs from previous ride.

Rita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABE M. 
Clasificación:
4.0

Both the employees I worked with were new so they had to get help in order to hook up the equipment.

Jill B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIN K. 
Clasificación:
3.0

This whole experience was not good. First, truck was not available when reserved 4 weeks ahead. Had to drive 35 miles to pick up the truck which had a check engine light on we had to take an extra 2 hrs to have looked at. Then we had to travel another 15 miles to another location to get a trailer when my name was flagged saying I had a past debt I need to take care of (an hour after leaving the Rock Island Location with the truck) which took another hour and a half to make it right discovering it was an error where someone else rented a truck in my name. Trailer had a bent frame where it looked like someone jack knifed the trailer. Understaffed and I felt sorry for the gentleman who helped us. He was obviously frustrated and overwhelmed yet was still courteous and professional helping us.

Joseph M. 
Clasificación:
2.0

Associates need to maintain focus on the customer they are waiting on instead of having personal conversations amongst themselves. I say this because of several miscues with my contract. 1. Put me in system for same day return when I asked for 24 hours which they corrected after calling me the next day telling me I was late. 2. When I returned the trim they tried to charge me for returning truck not full when it was 1/4 tank at pick up which the pick up associate informed me of. 3. Tried chare me almost $150 over what it should have. All off caused my return check into to take an extra 20 minutes. They did finally get it right. I add that I always have a pleasant experience when I use you ave of the cities location in Moline IL. But this west side Davenport needs some retraining

KEITH K. 
Clasificación:
5.0

We rented our truck and storage facility with us, it helped make our move much easier!

Katee B.  |  Overall Experience 
Clasificación:
4.0

Truck was not swept out and straightened. Blankets not put away. Even found a kitchen knife left behind. Other than that it was cleaned.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
1.0

My issue is more with your policy that we do are own inspection I feel that something your staff and the customer should do together . Also when I was doing my inspection I started taking pictures and was told by your staff their were no need to I turned to her and yes their was cause the truck had dents

JULIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

I'll be back next summer when the kids get out of college and will use you for years to come. Julie

julie l.  |  Overall Experience 
Clasificación:
5.0

Great service. We were able to confirm another day rental last minute when we hadn't finished.

JODY Y. 
Clasificación:
1.0

Bad customer service great general manager though

NICHOLAS E. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER N.  |  First Impressions 
Clasificación:
5.0

Denise went above and beyond to help us out! Greatly appreciate the free one month storage! And the great customer services at this location!

CHRISTOPHER N. 
Clasificación:
3.0

the truck i got was not clean cigerettes ashes in cab .i don't smoke the engine light was on and smelled like antifreze and transmission was slipping and sounded as if going to blowup . brakes were bad slow stopping . it was just a good thing i was not going very far. i even brought back early only had 5 hours and was charged for the whole 24 that i was to keep it.

ANN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
3.0

The U-Haul office in Davenport was very difficult to get ahold of. The u-boxes were delivered on time, but the pick-up came much later than expected. The u-box driver was excellent in service and making sure we were taken care of. I understand he is no longer with U-Haul. Lost a good one. Two of our 5 boxes were somehow attached to someone else's account. I had to call several times to get it fixed. I finally got a hold of the U-box driver and his persistence paid off. There was a lot of confusion about when the u-boxes could be delivered in Tulsa, but once I got ahold of the u-box driver, everything worked out smoothly. The U-box driver on this end was excellent with service, care and communication. The systems seemed to fail, but the u-box drivers saved the day.

Steve P. 
Clasificación:
4.0

The desk and yard personnel handled the rental and return without a problem.

Stuart Neagle N. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTWON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KERSTEN C. 
Clasificación:
5.0

The only issue I had was the van was parked a long way away from the building. I was surprised it wasn't parked by the building. The app doesn't tell you where to pick up the keys or drop them off. I want to recognize Denise. She was outstanding.

Greg J. 
Clasificación:
5.0

Drop-off was much faster than I expected, which I appreciate. Waiting in line was long but actually picking up the vehicle was reasonably quick too.

Judah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS T. 
Clasificación:
5.0

Staff were respectful and nice

JEFFREY W. 
Clasificación:
5.0

Gas was not full like paperwork said. I drove it 16 miles and put 3.5 gallons of gas in to fill it.

RONALD B. 
Clasificación:
5.0

Denise is excellent.

Denise S. 
Clasificación:
5.0

Needed a truck same day easy affordable and got the job done

STEPHANIE M. 
Clasificación:
4.0

Better response to answering phone. on hold for almost 20 min

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

COSANDRA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
2.0

El cliente no dejó un comentario.

LINDA C. 
Clasificación:
5.0

used before and they always been amazing

Denise S.  |  First Impressions 
Clasificación:
5.0

I was told since I never received the dolly I paid for that it would be removed from the bill and it wasn't. I was charged even though he said he would take it off. That would be my only complaint.

Angela T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leejeana n.  |  Overall Experience 
Clasificación:
5.0

Simple and easy return. Professional and friendly.

antoine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kerry l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lynn s.  |  First Impressions 
Clasificación:
5.0

It was a pleasure and I recommended it too many people. Thank you as well for helping with our move a year ago cross country. If we were still in Iowa we would still be there. Thank you Deanna Williams Marye Anne Hootman

DEANNA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris S.  |  First Impressions 
Clasificación:
5.0

Great place to store your items. Always felt my belongings were safe and secure. I never had any issues while I had my items in storage. I used this storage for about 1 year and would use them again if I ever needed a storage unit in the future!

lucinda l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn P.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Victoria O.  |  Overall Experience 
Clasificación:
5.0

I really appreciate the uhaul place on Kimberly. The staff were very helpful. And I would recommend someone else to come to experience that great staff also the great environment that they ...Thank you so much

Eric S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris O.  |  First Impressions 
Clasificación:
4.0

I had no problems at all the entire time I rented the unit. I did find mouse poop in the unit when I was unloading but I didn't find anything inside my boxes

Ericka T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn S.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and even assisted with a heavy item

thomas t.  |  Overall Experience 
Clasificación:
5.0

Clean ~ friendly, helpful staff

sherry a.  |  Overall Experience 
Clasificación:
5.0

It was unclear as to where the "gate" was on first trip. But I went into the office and the staff was very friendly and helpful and took me right to where I needed to go.

Jessica G.  |  Online Move In 
Clasificación:
5.0

Very helpful and friendly.

Ilene T.  |  Overall Experience 
Clasificación:
5.0

Rented a U-Haul to move out of a home got the storage unit one month free (I don’t know if that’s all the time promotional) but it gave me enough time to sell my things and not have stress.

Jlynn S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

steve p.  |  Overall Experience 
Clasificación:
3.0

I rented a truck and can't get my first month free because they failed to give me proper info.

Janice W.  |  First Impressions 
Clasificación:
5.0

Well mannered employees

LaTanya W.  |  First Impressions 
Clasificación:
5.0

Very easy check in, friendly and professional staff

Chris V.  |  First Impressions 
Clasificación:
5.0

The young man was very nice and helpful and I love my storage space

benita m.  |  First Impressions 
Clasificación:
5.0

Tony and staff were helpful, knowledgeable and accomodating with changes. The facility is clean and easy to use getting in the security system. The former Kmart building brings back memories.

Ilene T.  |  First Impressions 
Clasificación:
5.0

Exceptional in every way. Definitely spread the word on how much this facility has to offer. Bob was very helpful & friendly.

Joan K.  |  Overall Experience 
Clasificación:
1.0

I will see U-HAUL in court.

Larry S.  |  Overall Experience 
Clasificación:
5.0

Great location. Excellent customer service.

Rebecca Q.  |  Overall Experience 
Clasificación:
5.0

Everyone at U-Haul in Florida and Davenport went above and beyond to make sure we were treated like a valued customer. The indoor storage in Davenport is very well organized ,neat and clean.

Dick B.  |  First Impressions 
Clasificación:
5.0

It was great I don't know how to return the truck properly but I return it well before time left the keys in the drop box the truck head to be back by 11pm thank you

Kelvin S.  |  First Impressions 
Clasificación:
5.0

Everything went great. Just 1 day in but Bob was so helpful as this is a new experience for me. Really appreciated it. Easy to get the unit & return the rental truck in one location.

Joan K.  |  First Impressions 
Clasificación:
3.0

Once the kinks were worked out at the beginning things were good.

robin v.  |  Overall Experience 
Clasificación:
5.0

Very professional

Keri M.  |  First Impressions 
Clasificación:
5.0

Took a bit of time as 5 were waiting with only 1 employee available for customers. The employee was very efficient, however, and did a good job reducing further delay. Her attitude was excellent.

Kevin F.  |  First Impressions 
Clasificación:
4.0

Pleased with this facility. It is clean, the lighting good, and secured access. Available carts upon entry always made it easy moving things. The staff was always helpful when I had questions.

DEBRA W.  |  Overall Experience 
Clasificación:
1.0

My first night moving my stuff in I saw two cockroaches, very concerning! I called the customer service line to be put through to make a complaint but only got a phone number that did not work!

Phllip R.  |  First Impressions 
Clasificación:
4.0

Mr Duncan's was very helpful

CONNIE D.  |  First Impressions 
Clasificación:
1.0

The people that work here were probably the worst uhaul experience I've ever had. I will never get a storage unit at this place again.

Jordyn B.  |  Overall Experience 
Clasificación:
5.0

Great service

david w.  |  First Impressions 
Clasificación:
5.0

This facility went above and beyond to accommodate my needs. They were very helpful and responsive to my situation. A special thanks to Denise the manager of the facility for helping solve my problem.

Jevon B.  |  Overall Experience 
Clasificación:
1.0

The facility was understaffed. The line took forever. Once I got to the counter the computer system wasn't working. Took way too long to get through the move in process. Not happy with my experience.

Tim W.  |  First Impressions 
Clasificación:
5.0

This was a nice indoor facility, it can use more outdoor units

michael w.  |  Overall Experience 
Clasificación:
5.0

Friendly and polite

BRIAN G.  |  Overall Experience 
Clasificación:
4.0

Went to pay rent, was told it was paid. Three days later get late notice and late fee. Facility is great! Some employees great, others need more training and better customer service skills.

Sherri V.  |  Overall Experience 
Clasificación:
4.0

Wait time to speak to someone was extremely long (15 mins) which I didn’t appreciate at all.

Armaghan M.  |  Overall Experience 
Clasificación:
4.0

The gentleman that waited on us was so nice.

susan f.  |  Overall Experience 
Clasificación:
5.0

All of the people I worked with were courteous and helpful. The facility was better than expected because I had not realized it was climate controlled and that was a nice surprise. Highly recommend.

Michelle H.  |  Overall Experience 
Clasificación:
5.0

I've used this particular U-Haul facility a few times now and they have a been excellent every time. I would never hesitate a bit to recommend people do business with them. Steve

Stephen L.  |  Overall Experience 
Clasificación:
5.0

Good job

Joe T.  |  First Impressions 
Clasificación:
5.0

Staff is awesome!

teresa o.  |  Overall Experience 
Clasificación:
5.0

This place is fantastic! They helped me out greatly and I am so grateful that my storage unit at U-Haul is nice and clean! Great customer service!

Laura S.  |  First Impressions 
Clasificación:
5.0

It was awesome and helpful

aleta n.  |  First Impressions 
Clasificación:
1.0

Facility leaked water, stuff got wet. Had to take my bed to the dump. Everything smelled awful. The lady on the phone insisted we could not get a refund for unused days. We waited a half hour for help

Robyn C.  |  Overall Experience 
Clasificación:
1.0

Website terrible. We got there to check in, they couldn't find the reservation. Had to start over three times. Computer kept losing info. We gave up and left with no unit. Very bad experience.

Kathleen L.  |  First Impressions 
Clasificación:
5.0

The guy that helped me was amazing and very helpful

PATRICK H.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful!

Brad N.  |  First Impressions 
Clasificación:
5.0

It was a place to put my stuff

Matthew P.  |  Overall Experience 
Clasificación:
5.0

robert was very prfessional and valuable asset

roberto M.  |  First Impressions 
Clasificación:
5.0

We were very pleased with the friendliness & helpfulness of the staff. Everything was explained carefully, we were given a "tour" directly to our unit, and all of our questions were answered.

greg f.  |  First Impressions 
Clasificación:
5.0

Gracias

Jeanne A.  |  First Impressions 
Clasificación:
4.0

Robert was great in getting me a truck as well as a storage unit. Great service. Thanks U Haul.

queenie j.  |  First Impressions 
Clasificación:
5.0

The representative that to care of me was extremely excellent and went above and beyond. The facility is state-of-the-art and completely immaculate and I will recommend it to everyone.

Jeff D.  |  First Impressions 
Clasificación:
4.0

You need to have more people working on the weekend. It was crazy. I was in line for 30mins.

gennett m.  |  First Impressions 
Clasificación:
5.0

I was well pleased with the service.

gennett m.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff. When something went wrong it was fixed and accommodations made. Will always use u-haul. Thanks everyone!

Thomas H.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly. I also got a storage unit with the truck and I found it very convenient to be able to move and store my belongings in the same place. Life saver!

Tosha H.  |  First Impressions 
Clasificación:
4.0

Everything was very good and extremely helpful. Our rep made sure we knew all. We were extremely pleased with the security there. I will give a 9 out of 10 due to it being new. Gracias.

David C.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly! Clean and well lit!

Kenneth M.  |  First Impressions 
Clasificación:
4.0

Great

ashly s.  |  Overall Experience 
Clasificación:
5.0

Great customer service love. Robert he is an amazing person. He was very pleasant.

shawn m.  |  First Impressions 
Clasificación:
1.0

I was wrongly charged seven months rent of a U-Box on my credit card. I left MANY messages for West Davenport manager Denise Wagner to return my call. I had to call Customer Service to get any respons

shelley s.  |  Overall Experience 
Clasificación:
5.0

It was great.

marcus t.  |  Overall Experience 
Clasificación:
4.0

I don't have any comments.

mary elizabeth s.  |  Overall Experience 
Clasificación:
5.0

staff was friendly and very helpful. The services provided really met my needs. ¡Gracias!

susan s.  |  Overall Experience 
Clasificación:
5.0

Love the 24hr access well kept and clean facility staff nice and friendly

Valencia D.  |  Overall Experience 
Clasificación:
5.0

Great service.

Shayna V.  |  First Impressions 
Clasificación:
4.0

The only thing I didn't mind is I went out and bought a $12 Master Lock thinking that would work and found out that I had to buy a circle lock for an additional $12 but everything else was great thank

Jessus W.  |  First Impressions 
Clasificación:
5.0

Becca is awesome customer service is great i would recommend this place to everyone, I'm not sure what the other 2 ladies names are but they were great also.

Dora R.  |  First Impressions 
Clasificación:
5.0

Secure, clean building and Friendly Staff!

sherry a.  |  Overall Experience 
Clasificación:
5.0

They spelled our last name wrong

Edward J.  |  Overall Experience 
Clasificación:
2.0

Facility itself was amazing couldn't have asked for a better place to store my belongings. But the staff has much to be desired. Most people were nice but the few that were rude ruined my experience.

james y.  |  Overall Experience 
Clasificación:
3.0

I had an issue with roaches after my things had been there for about a year. Manager didn't wanna compensate me for the lil time I had left and I moved out and had to pay for the rest of the month.

Georgette R.  |  Overall Experience 
Clasificación:
4.0

When I had to move in the initial large door was broken so I had to take everything through the small door. That was difficult but I realize things break.

danielle t.  |  Overall Experience 
Clasificación:
1.0

The female staff is very rude and there is roaches in the unit and hallways and when I told the staff they didn't do anything about it I had to throw some memorable possessions away cuz of roaches...

Melissa S.  |  Overall Experience 
Clasificación:
4.0

We returned our car dolly to a different location, but in the past did return to this location and the personnel were very friendly and accommodating.

Dave K. | Reservación
Clasificación:
4.0

After some initial communication errors the staff was helpful and completed all necessary activities to make me whole and feel like a valued customer.

phillip r.  |  Overall Experience 
Clasificación:
5.0

Very clean and professional, the garage doors and climate control are great

Linda K. | Reservación
Clasificación:
5.0

The staff was friendly & professional. I would recommend this store to others.

Lori H. | Reservación
Clasificación:
1.0

The unit looked so clean and safe, I didn't think I would come back after 2 months and find ROACHES everywhere even in the hallways. I destroyed most of my stuff didn't want to infest my house.

janice b.  |  Overall Experience 
Clasificación:
5.0

Very clean and easy transaction. No hassle.

Cindy D.  |  Overall Experience 
Clasificación:
5.0

IF YOU ARE GOING TO MOVE IN THE STATE OR OUT OF STATE. PLEASE CHECK WITH U-HALL. THEY HAVE THE KNOW HOW, AND WILL HELP YOU. THANKS U-HALL, KELTON MOON JR DAVENPORT,I

kelton m.  |  Overall Experience 
Clasificación:
2.0

A mistake was made by the staff and computer but I had to pay for it....literally! I had to go in twice about it with no satisfactory results. The manager was a child who isn't ready for the position!

Janet T.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Very helpful. Clean unit and facility.

Julia V. | Reservación
Clasificación:
3.0

I only used the unit for three months from June 2nd to September 10th. However I paid for the month of September and only used the unit for 8 days but was told that they would not prorate. UNFAIR!

DENISE W.  |  Overall Experience 
Clasificación:
4.0

The one thing is that I paid for Sept rent and got all my belongings out of the unit by Sept 4 and did not receive any credit on my unit or the truck that I rented that day. Very disappointing.

LEE M.  |  Overall Experience 
Clasificación:
4.0

Easy return, friendly service, good location.

Dave K. | Reservación
Clasificación:
5.0

Great customer service!! We showed up 5 mins after closing and they were gracious enough to go ahead and check us in and give us the tour, patiently answering all of our questions. Highly recommend.

Todd M. | Reservación
Clasificación:
5.0

Best u-haul experience so by far! Super friendly and knowledgeable employees........A+++ Customer service.WILL use this location for ALL future U-Haul services. J.M.Widon

Joseph W. | Reservación
Clasificación:
5.0

Excellent customer service

Valencia D. | Reservación
Clasificación:
5.0

We have rented storage from this UHaul facility twice now, and the former Target store that UHaul converted provides easily accessible storage and ample parking and manuverability. Friendly staff!

beverly g.  |  Overall Experience 
Clasificación:
5.0

Extremely affordable and clean facility and a convenient way to store college extras for the summer!

Jennifer C.  |  Overall Experience 
Clasificación:
4.0

We rented pods which were clean and well maintained.

DINA S.  |  Overall Experience 
Clasificación:
5.0

Everything went quickly and on time.

Kevin B. | Reservación
Clasificación:
4.0

Helpful staff and very efficient service.

Susan S. | Reservación
Clasificación:
5.0

The staff at this U Haul facility were always friendly and helpful.

Chester S.  |  Overall Experience 
Clasificación:
4.0

na

Hamed R.  |  Overall Experience 
Clasificación:
5.0

Great staff and super friendly.

MARIA D C.  |  Overall Experience 
Clasificación:
4.0

Just what we needed for our move to Davenport.

Kathleen T C.  |  Overall Experience 
Clasificación:
5.0

Very happy customer!!!

Tiffany P.  |  Overall Experience 
Clasificación:
5.0

Denise was very helpful & friendly, we had 7 U boxes, she made moving so easy, she went out off her way deliver the boxes 3 different time. She was awesome!

Ramona S.  |  Overall Experience 
Clasificación:
1.0

Uhaul employee said racist remarks toward me, and refused to rent to a man that came into the store to rent a truck because she assumed he was with me because he was BLACK!!! Just sick!!!

ta'mora m.  |  Overall Experience 
Clasificación:
5.0

The only thing that annoyed me was this : I was a day late paying the rent, and my son called to say th at uhaul was looking for me. No one even called my number.

Leslie M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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