Great job everyone!!KRISTINA H.
Customer Reviews for U-Haul Moving & Storage of West Davenport
Davenport, IA 52806
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Check in and checkout takes way too much time.JAMES W.
El cliente no dejó un comentario.REBECCA D.
El cliente no dejó un comentario.Julie C.
El cliente no dejó un comentario.TODD K.
James and Skylar were very professional, helpful and very pleasant to work with. The facility is immaculate! I couldn't believe how clean everything was, and I feel safe leaving our items there with the extra security features.Darcy P. | First Impressions
El cliente no dejó un comentario.BRENDA I.
Great customer service!!JOHN T.
Was threatened with bodily harm from employee Paris Randall, said he had my information and would be seeing me! Same individual also threatened to "beat your ass" to my daughter. Disabled people are treated terrible at this location. Just wanted to return the rental truck, but had to go to another location the next day. When reported abusive behavior to James Kelly, the manager, his responce was to laugh at me?? Thought it was funny his employee had threatened me and my daughter. All because this location refused to hold a storage building for a one way Uhaul move, even though I had a confirmation number BEFORE I left Texas. Paris still works there and was given no punishment at all for threatening me and my daughter. No one in the Uhaul organization even cares!!Charla T.
I rented a tow dolly. I must say that they sure have improved since the last time i've rented one! It pulled perfectly behind my vehicle. Only one thing that was really a "non-issue"...one of the racheting straps, the acutual racheting part, was installed upside down. I had to remove a safety chain, slide the rachet off the dolly, spin it 180 degrees, slide it back on, then reinstall the chain. I couldnt even consider it a "mild" inconvenience. Thank you U-Haul for your excellent service, and I hope to do business with you in the future!JOHN M.
Dropped off after hours. The next morning, bright and early, I received a confirmation e-mail. Seems like the system works great.David M.
The employee met me outside a little before 6am and was very nice. He checked me in even before the store was open. Great locationNAY N.
There’s no better storage facility in the area then u haul thank you guysVincent J. | Overall Experience
El cliente no dejó un comentario.SHAWN M.
Best location. Clean and friendly.Amari O.
Excellent location, Excellent service!Jacob N.
Other than having to wait five minutes for to be served, I have no complaints. Staff was great. They didn't try to up sell me too hard nor add additional fees. They were very polite too.Steven N.
We pulled in 5 minutes before close and the people working at the time ran and shut the open light off. Then we were charged $25 for a cleaning fee and had no idea why!!!!! Very frustrating to say the least.Anthony H.
El cliente no dejó un comentario.GARY B.
Very nice customer service and locationWILLIAM S.
El cliente no dejó un comentario.DYLN W.
El cliente no dejó un comentario.Emma K.
El cliente no dejó un comentario.Elizebeth M. | Overall Experience
We had an issue But as soon as they found out the problem was addressed and fixed !!!Tracy H. | Overall Experience
El cliente no dejó un comentario.RICHARD F.
There was a miscommunication with our storage unit and the employees on staff at the time couldn't help us resolve it but they were trying their best and were very kind. We came back the next morning to speak to management to resolve the issue as the employees recommend and had no problems at all. The entire staff I very professional and helpfulAngel C. | Online Move In
El cliente no dejó un comentario.JULIA T.
El cliente no dejó un comentario.MARCUS R.
I had a problem with the movers and uhaul and will be exploring sending a full report with all the proof to the news stations as listed below. I ordered the moving help from the uhual site, 2 men showed up with kids between 11-16 and they made the kids do the moving, I told kelly in Sarasota my concerns and she told me that I had 60 days to make a claim if the movers broke anything, as I mentioned something right away. My stuff then ended up coming up missing until 5 days after that 60 day period. Then Uhaul staff said during the full 3 weeks of me constantly trying to locate my stuff and getting the full run around, that I would receive a $50 per day per ubox guarantee. But when they finally found it that would have been over $6000 and Brian Way said that uhauls system wasnt set up to pay the guarantee but only refund a potion of what I paid. So he refunded $2500 of the total of everything I paid for, including monthly rent was around $3500. So he really cheated me out of the guarantee just refunded a portion but all the mental stress of me not knowing where my stuff was for over 6 weeks- one day I cried like 12 hours, not to mention my stuff was hid 5 days over the time I had to make a claim on the movers, which I ended up with 2 busted TVs one a 55 inch and another a 40 inch, also tape on my brand new lexington desk thats not coming up, holes and rust stains on the 2 month old adjustable part of my bed I originally said I was worried about to kelly in sarostota. I have a desk chair thats natted and I sent Brian the pictures of most as I am still finding stuff as we are just getting settled but he just ignored the fact of all the damage like he didnt care at all and didnt offer any help whatsoever. Its so odd that I have the proof that I was told when I reported the problem with the movers a few days after the move in July and was told all in writing that I had 60 days to make a claim yet my stuff was hid 5 days beyond that point and I am getting no help. I am thinking I need to let both 8 on your side and channel 4 here as well as the news station in the tampa area. Its ridiculous what happened and no ones offering help. Partially refunding me instead of giving me the guarantee and fast talking me saying if I really need it, no a guarantee is a guarantee not to mention by no means does that correct the fact my stuff was hid, after it was busted up either because of the movers or trip until I couldnt do anything about the damaged. I have the proof and feel like the news stations may find this interesting. Not to mention I also have a huge social media following and I wonder truly how often this sort of thing happens.Shonda D.
Very impressive UHaul.STEVEN S.
I don't think you can improve. This location is the best! I rent a trailer anywhere from 2-4 times a month and the staff is always friendly and accommodating. This week while on vacation I rented a trailer to move inventory from one place to another and with everything else I needed to do it took 3 days. I just called the office and asked if I could keep it another day and they said sure! I live in Bettendorf but always use this location because of the staff. Me. Kelly, Ashley, Jalen and the rest of the staff are top notch all the way!KAREN B.
El cliente no dejó un comentario.ROBERT C.
Great locationMIKAYLA B.
Good friendly and funny staff.Theresa E. | Overall Experience
El cliente no dejó un comentario.ANN R.
Highly recommend Davenport UHaul. Exceptional service.DALE S.
El cliente no dejó un comentario.antonique M.
Facility was nice and clean. Staff are very professional and knowledgeable.TYLER L.
El cliente no dejó un comentario.AMANI M. | Online Move In
Great experience. Will use Uhaul againTY E.
El cliente no dejó un comentario.DANIEL L.
Everyone went above and beyondSHAWNA V.
The store manager noticed I didn't have my dollies and was super nice about letting me go home and pick them up. He really is a good person and it's nice being treated so kindly. Trust goes a long wayDANIELLE C.
Your evening staff did a fantastic job and I appreciate the work ethic this store brings to each customer. Definitely be back. A great environment and customers are treated with respectNATHAN C.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.KIMBERLY P.
The truck I rented was rough riding but got the job done. The store manager and the young ladies working with him were very funny and I enjoyed the positive inaction. I am very happy and highly recommended this location.FRANK B.
No problems at all. Friendly people who care and excellent customer serviceMARSHANO R.
Doesn't get any better. Perfect location to rent from!NAOMI J.
Thanks for being such a wonderful UHaul establishment. Amazing customer service! Thank you Mr.Kelly!RODELL R.
The website is awesome for checking rates, availability, and booking. Great jobJAMES H.
Thank you for such quality customer service.JESUP M.
All the way around excellent service!!Danny P.
The reviews of this UHaul are quite high. Your GM and staff work hard and care about the product they deliver. Excellent jobDEAN J.
Mr. Kelly has gone above service requirements. I hold so much respect for him and his human approach to operations. His patience and understanding and concern to work towards a solution is a rarity. There should be no complaints or issues to a manager who actually meets the customer half way. He doesn't have to do what he does but he's done what's right and he'll never know exactly what he's done for me through his service.Shannon R.
El cliente no dejó un comentario.DENNIS J.
El cliente no dejó un comentario.Diana S.
El cliente no dejó un comentario.ARCHIE S.
Your customer service and clean store was nice. No problem with rental.FRANK S.
A very well maintained and friendly environmentSUSAN P.
El cliente no dejó un comentario.THEODORE S.
Returned the truck had to clean out my belongings and the gentleman jalen was funny and made my wait for my ride amazing! talked to me about my charges and kept it professional all in all! Definitely glad I did business with uhaul! Gracias.Russ W.
This location made it relatively easy to accomplish my moving needs. High praise to the leadership and staff working there. I HIGHLY recommend this location.NORMA S.
I really want to say thank you for such wonderful service and that it is nice to have people who work at this location care about us the customers. Thank you Davenport UHaulJOANNA B.
El cliente no dejó un comentario.Albertina T. | First Impressions
People are friendly and professional!! Check out to cancel storage and turn in truck Jaylyn was a great help!! If I ever need a storage unit I know where to go for excellent service!!Christine S. | Overall Experience
El cliente no dejó un comentario.Albertina T.
Excellent service!! Jaylyn was professional and very helpful.Christine S.
associate was very knowledgeable and friendlyDennis N.
El cliente no dejó un comentario.MICHAEL S.
Everyone at this location was amazing and helpfulSHAWNA V.
Completely took care of my needs and customer service was amazing.TERENCE C.
El cliente no dejó un comentario.Judy C. | Online Move In
El cliente no dejó un comentario.GERALD T.
No issues at all. Very friendly and great customer service. I will definitely rent from this location in the future.Bonnie C.
El cliente no dejó un comentario.KELLY R.
El cliente no dejó un comentario.AMANDA B.
Thanks for the wonderful experience.RAYMOND H.
The reviews this store received are correct. Very customer friendly and knowledgeableBRADLEY P.
Quality customer service and equipment as usual.ERICKAH J.
Mr Kelly phenomenal. They were supposed to deliver our u boxes to Moline so movers had to move all furniture on truck and we had to got to Davenport to watch movers unload and then load our stuff into boxes and then lock them personally . When we arrived at Davenport they said they haon u boxes available but once talking With Mr Kelly he got us all set up . They did have to cancel my order and start a new one which the movers said I did not pay them which I already had so I spent half an hour talking with their corporate so finally got fixed . The staff in Davenport extremely nice . I talked with a phone manager twice with the 800 number and both times she was rude said it not so many words that the deliver u boxes was my fault . She needs to go she makes corporate look bad she was not helpful at all . I can't say enough good about Mr Kelly and his staff . I went to the store in Davenport the next day after my boxes were packed and told Mr Kelly I was worried frankly after not having the best experience that my boxes wouldn't arrive safely . He reassured me they would and he would make sure they would . Tampa warehouse called me and they arrived on time and the fork lifter driver was a girl and she was careful and very kind when she delivered everything. Jessica in Tampa at the phone center talked to me twice and was helpful and kind . Only three little things broke otherwise we got everything in great shape . Thanks again to Davenport and Tampa great job .Lynn H.
El cliente no dejó un comentario.ADRIANA V.
El cliente no dejó un comentario.Michael B.
Wonderful experience. Thanks!Antonio S.
El cliente no dejó un comentario.Dave D.
Couldn't get the location services to work with my phone during mobile check in, luckily there was an employee on site to check the truck in, was niceDaniel W.
El cliente no dejó un comentario.MERLE W.
Customer service at the Davenport location us outstanding.JENNIFER B.
El cliente no dejó un comentario.BRADLEY M.
the service very excellent. But when I went to deliver the equipment it was 5 minutes after the closing session. and I had problems to enter the information of the team. The employee told me not to worry that she would fix it the next day.LUCY S.
Davenport location is doing it right.JUSTIN R.
El cliente no dejó un comentario.Eric A. | Overall Experience
Very warm and welcoming location. Thanks for caring about your customersMARIANNE E.
El cliente no dejó un comentario.Gerald I.
El cliente no dejó un comentario.JAMES M.
Nothing but high standards at this location. The best I've seen.MICHELLE C.
Amazing experience. This place rules!!!Karl S.
El cliente no dejó un comentario.Sue K.
🤟🏼🤟🏼🤟🏼🤟🏼🤟🏼🤟🏼 lovemariah l. | Overall Experience
Good place to storageMai N. | Overall Experience
Great location and Great staff!! Thanks DavenportANTHONY D.
Highly recommend this location!! Great people!TIARA N.
I didn't like it that before I had a chance to turn the storage unit over someone had went in the unit and then my rental was ended. I didn't have a chance to check it out because I had had surgery right after my unit was emptied out. But I never informed any of the staff that I had moved out.Phyllis F. | Overall Experience
El cliente no dejó un comentario.RICHARD P.
Enjoyed my experience.Thomas Hagaman J.
I want to start by saying that I am very impressed by the professional atmosphere at this location. Very friendly staff and managed to perfection. Thank you for such a wonderful experience.GREGORY T.
James Kelly and Ashley were very pleasant and helpful.?Great customer service!!!!TIMOTHY L.
Never have anything but issues with UHaul, I wish there was another similar company, I would definitely use them.jeanine T.
El cliente no dejó un comentario.CAS S.
El cliente no dejó un comentario.DONALD S.
El cliente no dejó un comentario.THERESA H.
El cliente no dejó un comentario.Rose S.
Was given false information when I called in. I was told I would get a refund on my rental unit and I was told they would give me a return location when I picked up my truck None of that was trueLINDA B.
El cliente no dejó un comentario.Montique M. | Overall Experience
El cliente no dejó un comentario.RENEE S. | First Impressions
El cliente no dejó un comentario.Deb P. | Overall Experience
El cliente no dejó un comentario.Aaron A. | Online Move In
Paris was very helpful and helped me with all my needs. Very friendly and just an all around nice person.APRIL T. | First Impressions
Thanks for giving us a unit right at the entry.Bruce A. | Online Move In
El cliente no dejó un comentario.SHERRIE D. | Overall Experience
El cliente no dejó un comentario.Michael V. | Online Move In
SatisfiedConnie m. | First Impressions
El cliente no dejó un comentario.Crystal W. | Online Move In
El cliente no dejó un comentario.MICHAEL A. | Overall Experience
There were a computer issue with my original unit. But the U-Haul staff promptly and effectively fix the issue and got me right into my unit. The people were great, the computer system was okay.Robert S. | Online Move In
I'm highly annoyed. I went and closed out my storage unit the week of June 7th and the employee did not do his part so my debit card has been charged 65 additional dollars. I have called twice now for a refund and have not received it.ELIZABETH H. | Overall Experience
Closed 15 mins early. At 6:45 instead of hours stating 7pm. Did not tell us we could get 24 hr service with storage unit.did not verify that card for security worked. Locked out of storage unit and was late getting truck back bc of this. Very rude customer service!!Christine I. | First Impressions
Can't complain at all. Very smooth and quick.staci s. | First Impressions
El cliente no dejó un comentario.Shaun S. | Online Move In
El cliente no dejó un comentario.Bret E. | First Impressions
El cliente no dejó un comentario.Ashley H. | Overall Experience
El cliente no dejó un comentario.Alberto G. | Overall Experience
El cliente no dejó un comentario.Vincent M. | Overall Experience
El cliente no dejó un comentario.Florinda B. | Overall Experience
Very friendly,and polite...Thank you...willie c. | First Impressions
El cliente no dejó un comentario.Steven B. | First Impressions
The people in the office never help and take their time with everything I was standing for 25-30 minutes with no help yelled at for opening my unit when I told them I had just payed it off but everytime I opened it the alarm would go off but it wasn’t just for me then found out it was a security or computer issue was no given an apology instead was just shrugged off the late fees are insane you guys have roaches and are completely over priced in the long run never again will I recommend anyone to your servicesJohnathon H. | Overall Experience
Loved the help a neighbor area! Was a great place to find some new to us items and to leave some items for a new family.Jennifer G. | Overall Experience
Thank you again for your above and bryond care. ¡Les agradecemos a todos!marica v. | Overall Experience
El cliente no dejó un comentario.Russell B. | Overall Experience
El cliente no dejó un comentario.SHELBY B. | First Impressions
El cliente no dejó un comentario.Jenna C. | Overall Experience
Ashley Nicholson and James Kelly did an outstanding job. They are fast, friendly, and know how to keep the energy alive. This location is the GOAT of all U-Haul locations. I just wanna thank the staff for keeping a clean and friendly environment!ASHLEY N. | Overall Experience
El cliente no dejó un comentario.Louie G. | Overall Experience
Everything went great moving in. Only thing I would work on is that a few employees need to work on their professionalism when talking with and addressing customers needs. It makes customers feel as if their business is not important to themChristina M. | Online Move In
I cancelled my unit and emptied it out mid April. I paid for the entire month of April. The kids at the desk did not cancel my account and I was charged for the next month as well as late fees. Incredibly unprofessional.Joshua C. | Overall Experience
El cliente no dejó un comentario.Danielle J. | First Impressions
El cliente no dejó un comentario.Chase H. | First Impressions
El cliente no dejó un comentario.Matthew B. | Overall Experience
El cliente no dejó un comentario.Spring B. | Online Move In
Everyone was super nice to this first timer. My only suggestion is to warn people to always swipe the card because some of us are rushing and don't read directions. In that case, the alarm scares the jeepers out of us .Sandra T. | First Impressions
El cliente no dejó un comentario.Eric A. | First Impressions
Mr. Kelly was helpful even thought the U-Haul computer system was down. Ashley and the rest of the crew were very helpful during the whole experience and we were able to successfully complete our need for a truck rental and storage rental with only a few minor hiccups..Angela G. | First Impressions
All staff extremely friendly and hassle free at davenport west Kimberly drop off.MICHAEL A. | First Impressions
El cliente no dejó un comentario.Lynnette O. | Overall Experience
El cliente no dejó un comentario.Taylor C. | Overall Experience
Awefulriviera s. | Overall Experience
Terrence, James, Orion all FANTASTIC staff. I am a Uhaul client for life!! MJ Baird 3129732644MARY U. | Overall Experience
What a hassle free experience! The service was excellent! The owner and employees where very helpful and offered information, that we did not know about, to help us in our move. Just want to put out there that there thoughtfulness saved us quite a bit of money and we our very thankful for it. Would definitely recommend this facility for anyone in need of help during their move!!! We were 150% satisfiedDEAN D. | First Impressions
El cliente no dejó un comentario.carey m. | Overall Experience
Your team in Davenport on West Kimberly is absolutely amazing I appreciate them very much and happy to be a repeat U-Haul customer! Terrence, Orion, and Mr. Kelly are WONDERFUL-thank you for making my move very pleasant and happy to call Iowa home.MARY U. | First Impressions
El cliente no dejó un comentario.Jeffrey M. | Overall Experience
The place was not secure. I had my unit broken into and when I called and spoke with the employees they basically said they could not do anything. Also when. I called to try and settle payment on unit and told them the stuff left in there I could not get out due to person in prision and someone was calling me back about doing it as abandoned unit never called back and I kept calling. I had been telling them this for a year and they have the worst customer service. I let them know back in January I didn't occupy the unit and the kept it open and charging me.Jessica H. | Overall Experience
El cliente no dejó un comentario.cliff o. | First Impressions
Great customer service guyScott R. | First Impressions
El cliente no dejó un comentario.Todd M. | Overall Experience
El cliente no dejó un comentario.Paulson G. | Overall Experience
We rented our truck and storage facility with us, it helped make our move much easier!Katee B. | Overall Experience
I'll be back next summer when the kids get out of college and will use you for years to come. Juliejulie l. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER N. | First Impressions
used before and they always been amazingDenise S. | First Impressions
El cliente no dejó un comentario.kerry l. | First Impressions
El cliente no dejó un comentario.lynn s. | First Impressions
El cliente no dejó un comentario.Chris S. | First Impressions
El cliente no dejó un comentario.Iris O. | First Impressions
El cliente no dejó un comentario.Phyllis F. | First Impressions
Everyone at U-Haul in Florida and Davenport went above and beyond to make sure we were treated like a valued customer. The indoor storage in Davenport is very well organized ,neat and clean.Dick B. | First Impressions
It was great I don't know how to return the truck properly but I return it well before time left the keys in the drop box the truck head to be back by 11pm thank youKelvin S. | First Impressions
Took a bit of time as 5 were waiting with only 1 employee available for customers. The employee was very efficient, however, and did a good job reducing further delay. Her attitude was excellent.Kevin F. | First Impressions
This place is fantastic! They helped me out greatly and I am so grateful that my storage unit at U-Haul is nice and clean! Great customer service!Laura S. | First Impressions
It was awesome and helpfulaleta n. | First Impressions
robert was very prfessional and valuable assetroberto M. | First Impressions
Very helpful and friendly! Clean and well lit!Kenneth M. | First Impressions
Great service.Shayna V. | First Impressions
Best u-haul experience so by far! Super friendly and knowledgeable employees........A+++ Customer service.WILL use this location for ALL future U-Haul services. J.M.WidonJoseph W. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!