El cliente no dejó un comentario.Nicole S.
Customer Reviews for U-Haul Moving & Storage of West Davenport
Davenport, IA 52806
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Blayne B.
Great job from the GM down. Thanks for a great rental experience!Silk B.
Thanks to Mr.Kelly for having such a nice warm and welcoming environment. His staff are friendly and always smiling.Natalie O.
Great people and service. Fantastic leadership it shows.robert W.
Nothing that I'm aware of!JOHN R.
Very friendly people from mgr downjames M.
I have no recommendations. My rental was a smooth transaction. The person who helped was great also.Robert O.
Great people at this location! Thanks for being so kind and knowledgeable!AARON G.
El cliente no dejó un comentario.Christopher M.
Trailer lights did not work.kelli E.
Employees were overwhelmed by the number of customers.Vince M.
ORIGINALLY SET UP MY PICKUP AT A DIFFERENT LOCATION THAT WAS ONLY 10 MINUTES AWAY. I GOT A CALL LATER SAYING THAT I HAD TO DRIVE TO THIS LOCATION AND IT WAS OVER AN HOUR FROM WHERE I WAS. CHANGED MY WHOLE DAY!TODD T.
El cliente no dejó un comentario.Paul J.
El cliente no dejó un comentario.Lianne G.
First makes sure the gas is at the correct amount . Also to not have your employees track customers on social media front the information they are given the company . It was very unprofessional and disturbing . It made me feel uncomfortable.Brett H.
Professional helpful staff.David C.
Everything went well no complicationsEdward P.
This location is convenient to me but when I rented an appliance dolly, the wheels were caked with dried mud. I would think that since it would be assumed this will be used in the customers home to move appliances, that the wheels should be cleaned. If I had a closer location to rent from, I may not return here.Linda L.
El cliente no dejó un comentario.john L.
El cliente no dejó un comentario.Robert K.
Site Nice and clean and friendly peopleMark R.
Power wash trailers when returned full of lime dust.JEFFREY W.
El cliente no dejó un comentario.Suzette H.
El cliente no dejó un comentario.Nicole Z.
El cliente no dejó un comentario.Michael T.
Biggest one I been tooâ€¦.. very open, clean and niceMichael S.
I paid for the appliiance dolly when I made my reservation. They forgot to include it in the truck which cause a major delay for my movers. I had to drive back to the west Kimberly location early that morning. I spoke with a Mr. Kelly I assume he was a manager. He promised to adjust the cost when returned the vehicle. He flat out about what said then tried to push it off until the following Monday. I was upset ask the receptionist to have him contact me she was rude and stated he was unavailable. I would not recommend this location to my enemy. The manager was not a man of his word. I did not appreciate him lying about a adjustment that he never planned to give . Shame on him and the staff that upheld his authority to not to spCherie H.
El cliente no dejó un comentario.MICHAEL M.
Very quick and easy. Nice customer service and clean vehicles make a difference!!Jennifer W.
A very nice location. Mr. Kelly truly cares about his staff and customers. Everyone is so pleasant!dmahri S.
El cliente no dejó un comentario.Greg M.
El cliente no dejó un comentario.David H.
El cliente no dejó un comentario.Larry H.
El cliente no dejó un comentario.Steven S.
Excellent location to rent from. Welcoming and friendly environment.MICHAEL S.
I made the reservation to pick up in Moline and then got shifted to another. That one didn't open until 11am (really?) so I switched it to Davenport.Jim D.
The prices changed twice from when I made the reservation to the day I picked it up. I was told that the price would not change after reservation was complete, but it did the final price was about 50% more than the original price.Roy A.
Great experience!! Thanks Mr. Kellydavarea L.
El cliente no dejó un comentario.Daniel S.
please keep up the good workDenise M.
El cliente no dejó un comentario.Debra M.
Rude lady that got me the truck to start with. Truck was in poor shape, nearly shook me to death going down the highway. Upon return the agent was to busy talking with a friend of theirs so I went inside and was rudely told to go back outside. Worst rental experience ever.EDWARD K.
Problems started with boxes not being delivered or picked up when I was told. Communication with this office is horrible. They actually lied containers were to b picked up on a fri.,they weren't picked up till mon. next month rental due on sat so they picked up late, charged me another full month. Rude excuses or lies at Kimberly office.Diana D.
Great location ! Super helpful . Excellent customer service . The manager was amazing and very helpful and Windy did a excellent job going over all information and connecting my trailer . My drip location did a great job too !Tami J.
I made my reservation months ahead and when I went to pick it up they said they didn't have me in system and no trailer. You can imagine I was upset. They finally gave me one. Very upsetting!!!!!!!!mary B.
Van was very loud.Alicia M.
The check in with Windy went smooth. She had me on my way in no time. Very professional with a amazing attitude. Something you don't find that often. Thank you..geoffrey G.
I feel I got robbed by paying total 86 dollars. Why did I get charge for the smallest truck of $55. Why did I have to pay $31 for gas when my son put gas in it. We didn't even have the truck for more than 10 miles. I feel I got screwed. Never use Uhaul again.CANDICE K.
The first Uhaul I rented for 24 hours was a 17 foot Uhaul. The truck bed leaked and got some of our belongings wet, inside the cab there was some kind of splatter on the passenger side roof looked like pop got sprayed, either a transition leak or oil leak in the front end. Then had to rent another Uhaul the next day and only needed the truck for 4 hours but they said they charge per day not per hour.Amy M.
The staff was very accommodating and friendly!Gary J.
El cliente no dejó un comentario.Lorna T.
The staff were so helpful and friendly, they were the best part of the experience.Kelly L.
El cliente no dejó un comentario.Crystal H.
El cliente no dejó un comentario.Ryan F.
El cliente no dejó un comentario.aubrey H.
El cliente no dejó un comentario.Anthony O.
Everyone was very helpfulSherri S.
El cliente no dejó un comentario.Robert R.
Nothing. Keith Strum (I believe is his last name) did a great job in getting my rental taking care of. I was in and out of there in no time. Friendly, polite and customer focused. Great employee!!!Karen S.
We have used this location for a rental multiple times now. They are great and easy to work with.Nick K.
El cliente no dejó un comentario.Cody S.
The wiper blades were shot and the windshield was filthy on the inside. Otherwise very pleasant experience.BRIAN C.
I had the mobile pick up and the system did not let me do it through my phone. I had to wait for the store to open. The truck was not well maintained. It was a very rough ride. Every U-Haul that I had in the past was pretty smooth ride but this one was not.Ahmed A.
El cliente no dejó un comentario.Nathan R.
El cliente no dejó un comentario.Robin M.
El cliente no dejó un comentario.Jayne B.
I was charged for my car towing dolly even though I wasn't allowed to take it bacause I didn't have the right hook ups. Was very disappointed in this uhual, phone lines were not working and was treated unsatisfactoryCHERYL G.
I really appreciate this store and staff for helping us during the moving process. The friendly staff and Mr Kelly are fantastic. Everything was amazing!!!Daisy S.
El cliente no dejó un comentario.Jaynie G.
El cliente no dejó un comentario.Archie J.
El cliente no dejó un comentario.Ruzdi I.
An employee was rude about parking the 26 foot truck. We were told very abruptly "you can't park there you have to park under awning". However when we drove to awning there was not a big enough spot available. We parked next to it and another employee said we couldn't park there. By this time my brother who was driving got very frustrated and told them to park it.Lisa K.
El cliente no dejó un comentario.Bruce H. | Online Move In
Excellent SeeviceEvelyn G.
A very welcoming environment. I love the positive attitudes by the staff. Mr. Kelly is very positive and a motivational kind of guy!Shannon R.
James Kelly was an AMAZING worker, and helped us in more ways then you would believe. They really didn't have any U-Haul trucks for rent at the time, but had trust in us and rented this truck to us even though this family already had it rented today at 4pm. The full trust he had in us to have it back on time for this family was so AMAZING, and we didn't let him down! Thank You James Kelly for all the help you did for us today, you made it possible to get the rest of our stuff out today! I would recommend anyone to come to this U-Haul business, and definitely would refer you to James Kelly. Thank you so much again James! 10 outta 10 given to you guys!Thomas M.
El cliente no dejó un comentario.Caleb P.
Extremely impressive with the leadership of this store. Staff are engaging and friendly!! Thanks Davenport UHaul!ALBERTO P.
Huge facility and very clean. massive parking lot so there was easily enough room to unload my trailer and RV without being in other peoples way.Todd W. | First Impressions
El cliente no dejó un comentario.Todd W.
El cliente no dejó un comentario.PATRICK K.
El cliente no dejó un comentario.LaVeryne J.
The employees that work there were awesome ,nice,and when I return van which was a just few minutes before closing checked in for the return was super Thank youMark B.
El cliente no dejó un comentario.DAVID C.
Only thing was the price !! I rented one for $20, got the insurance for $14, put gas in it and it still cost me over $80 for an hr and half !! The men were friendly and helpful tho so at least there's thatJill B.
I was only offered insurance thinking that came with roadside assistance but nope roadside assistance is a separate add on that I was not offered. Sales rep need to be trained correctly!Tasha J.
El cliente no dejó un comentario.Debby A.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Bruce H.
El cliente no dejó un comentario.Mandy R.
I think it is ridiculous that you do not get a credit for having extra gas in this economy. There was an extra 1/4 tank and Still charged me every penny on top of the $50 in gas that I gave them.Anthony B.
Good customer service!Marty K.
They gave me the wrong equipment I reserved for and I had to wait three days to get what I reserved for and had to pay more moneyHenry S.
James is a liar and a crook and Keith is a hot head. Both are a liability to your company and never again with uhaul as I've been a customer since 2013. Also was planning long term storage, yeah right with those two working there as they're both deplorable. If there's ever been comments about them. believe them they are very replaceable. I am submitting a police report and am pressing charges.ADAM S.
James tarnished your brand never again at uhaulADAM S.
El cliente no dejó un comentario.Jaiden M.
El cliente no dejó un comentario.keith B.
El cliente no dejó un comentario.Dave D.
Excellent staffVictor H. | Online Move In
El cliente no dejó un comentario.twyla S.
El cliente no dejó un comentario.Allison H.
Everyone at this location was wonderful. They were very pleasant, very helpful and everyone greeted you. It was a very simple process to go through and I was grateful for how easy it was. Even had to call and change the time of pickup, and there was no issue about changing my pickup time and the gentleman even helped us make sure everything was hooked up correctly before we left.Dawn M.
Mr. James facility's general manager Developed an outstanding customer service! Polite and friendly service.Jose A. | First Impressions
El cliente no dejó un comentario.bryan s. | Overall Experience
All location need to have the same rules. Not make them up as they go.Loyd S. | Overall Experience
Reserved unit was locked on arrival and not available. Manager was need to call locksmith to remove lock for use, told it would be 2 days before it would be available. Manager was not on site and not able to reached by staff in timely manner to assist. Got a refund for the unit. Happy with the staff member that tried to resolve the issue and understand it was not on him, but as a whole it was bad experience. Took my business elsewhere .Extremely unhappy.Jared M. | Overall Experience
Definitely would come back if I ever have the need to.Kenneth M. | Overall Experience
Everyone was very nice.Erin J. | First Impressions
Mr. Kelly was kind and helpful. I appreciated his compassion during this difficult time. Had issued w the card reader but other then that was a positive experience.virginia p. | First Impressions
El cliente no dejó un comentario.Michael M. | First Impressions
My card never worked and my alarm went off every time I came in. I talked to staff and got my card reset each time. It was very annoying and inconvenient.sarah c. | Overall Experience
The outside lights which are supposed to illuminate the facilities and equipment area are not turned on at night and this makes it very unsafe.KEVIN S. | Overall Experience
El cliente no dejó un comentario.Liberty S. | First Impressions
El cliente no dejó un comentario.Christina M. | Overall Experience
Easy to rent and I felt my possessions were safecindy g. | Overall Experience
I didn't like one of your staff member was really rude that's why I terminated my unit.BARRY H. | Overall Experience
El cliente no dejó un comentario.MICHELE L. | Overall Experience
I wouldn't change a thingpamela a. | First Impressions
El cliente no dejó un comentario.kara R. | First Impressions
El cliente no dejó un comentario.JARROD S. | Overall Experience
Uhaul was amazing!! I have had one other storage shed and my experience with them was horrific! I'm still dealing with issues from them! U-Haul made things so simple and their staff was amazing! Even when there were little hiccups (on my end) they were understanding and helpful!!KERA S. | Overall Experience
Everyone was nice and helpfulSharon F. | First Impressions
Very very friendly staff mad me feel welcome and answered all my questions.bryan s. | First Impressions
The woman that helped me at the West Davenport location was phenomenal. I can't remember her name but I know she worked at Cedar Rapids location previously. She was very very helpful and I appreciated her above and beyond service that she provided.Spencer L. | Online Move In
El cliente no dejó un comentario.Ashleyhley S. | Online Move In
El cliente no dejó un comentario.dejanique b. | First Impressions
El cliente no dejó un comentario.Sarah L. | Overall Experience
El cliente no dejó un comentario.Amy M. | Overall Experience
The attendant on duty was very nice and did a good job taking care of usKevin B. | Online Move In
James and Skylar were very professional, helpful and very pleasant to work with. The facility is immaculate! I couldn't believe how clean everything was, and I feel safe leaving our items there with the extra security features.Darcy P. | First Impressions
There’s no better storage facility in the area then u haul thank you guysVincent J. | Overall Experience
El cliente no dejó un comentario.Elizebeth M. | Overall Experience
We had an issue But as soon as they found out the problem was addressed and fixed !!!Tracy H. | Overall Experience
There was a miscommunication with our storage unit and the employees on staff at the time couldn't help us resolve it but they were trying their best and were very kind. We came back the next morning to speak to management to resolve the issue as the employees recommend and had no problems at all. The entire staff I very professional and helpfulAngel C. | Online Move In
Good friendly and funny staff.Theresa E. | Overall Experience
El cliente no dejó un comentario.AMANI M. | Online Move In
El cliente no dejó un comentario.Albertina T. | First Impressions
People are friendly and professional!! Check out to cancel storage and turn in truck Jaylyn was a great help!! If I ever need a storage unit I know where to go for excellent service!!Christine S. | Overall Experience
El cliente no dejó un comentario.Judy C. | Online Move In
El cliente no dejó un comentario.Eric A. | Overall Experience
🤟🏼🤟🏼🤟🏼🤟🏼🤟🏼🤟🏼 lovemariah l. | Overall Experience
Good place to storageMai N. | Overall Experience
I didn't like it that before I had a chance to turn the storage unit over someone had went in the unit and then my rental was ended. I didn't have a chance to check it out because I had had surgery right after my unit was emptied out. But I never informed any of the staff that I had moved out.Phyllis F. | Overall Experience
El cliente no dejó un comentario.Montique M. | Overall Experience
El cliente no dejó un comentario.RENEE S. | First Impressions
El cliente no dejó un comentario.Deb P. | Overall Experience
El cliente no dejó un comentario.Aaron A. | Online Move In
Paris was very helpful and helped me with all my needs. Very friendly and just an all around nice person.APRIL T. | First Impressions
Thanks for giving us a unit right at the entry.Bruce A. | Online Move In
El cliente no dejó un comentario.SHERRIE D. | Overall Experience
El cliente no dejó un comentario.Michael V. | Online Move In
SatisfiedConnie m. | First Impressions
El cliente no dejó un comentario.Crystal W. | Online Move In
El cliente no dejó un comentario.MICHAEL A. | Overall Experience
There were a computer issue with my original unit. But the U-Haul staff promptly and effectively fix the issue and got me right into my unit. The people were great, the computer system was okay.Robert S. | Online Move In
I'm highly annoyed. I went and closed out my storage unit the week of June 7th and the employee did not do his part so my debit card has been charged 65 additional dollars. I have called twice now for a refund and have not received it.ELIZABETH H. | Overall Experience
Closed 15 mins early. At 6:45 instead of hours stating 7pm. Did not tell us we could get 24 hr service with storage unit.did not verify that card for security worked. Locked out of storage unit and was late getting truck back bc of this. Very rude customer service!!Christine I. | First Impressions
Can't complain at all. Very smooth and quick.staci s. | First Impressions
El cliente no dejó un comentario.Shaun S. | Online Move In
El cliente no dejó un comentario.Bret E. | First Impressions
El cliente no dejó un comentario.Ashley H. | Overall Experience
El cliente no dejó un comentario.Alberto G. | Overall Experience
El cliente no dejó un comentario.Vincent M. | Overall Experience
El cliente no dejó un comentario.Florinda B. | Overall Experience
Very friendly,and polite...Thank you...willie c. | First Impressions
El cliente no dejó un comentario.Steven B. | First Impressions
The people in the office never help and take their time with everything I was standing for 25-30 minutes with no help yelled at for opening my unit when I told them I had just payed it off but everytime I opened it the alarm would go off but it wasn’t just for me then found out it was a security or computer issue was no given an apology instead was just shrugged off the late fees are insane you guys have roaches and are completely over priced in the long run never again will I recommend anyone to your servicesJohnathon H. | Overall Experience
Loved the help a neighbor area! Was a great place to find some new to us items and to leave some items for a new family.Jennifer G. | Overall Experience
Thank you again for your above and bryond care. ¡Les agradecemos a todos!marica v. | Overall Experience
El cliente no dejó un comentario.Russell B. | Overall Experience
El cliente no dejó un comentario.SHELBY B. | First Impressions
El cliente no dejó un comentario.Jenna C. | Overall Experience
Ashley Nicholson and James Kelly did an outstanding job. They are fast, friendly, and know how to keep the energy alive. This location is the GOAT of all U-Haul locations. I just wanna thank the staff for keeping a clean and friendly environment!ASHLEY N. | Overall Experience
El cliente no dejó un comentario.Louie G. | Overall Experience
Everything went great moving in. Only thing I would work on is that a few employees need to work on their professionalism when talking with and addressing customers needs. It makes customers feel as if their business is not important to themChristina M. | Online Move In
I cancelled my unit and emptied it out mid April. I paid for the entire month of April. The kids at the desk did not cancel my account and I was charged for the next month as well as late fees. Incredibly unprofessional.Joshua C. | Overall Experience
El cliente no dejó un comentario.Danielle J. | First Impressions
El cliente no dejó un comentario.Chase H. | First Impressions
El cliente no dejó un comentario.Matthew B. | Overall Experience
El cliente no dejó un comentario.Spring B. | Online Move In
Everyone was super nice to this first timer. My only suggestion is to warn people to always swipe the card because some of us are rushing and don't read directions. In that case, the alarm scares the jeepers out of us .Sandra T. | First Impressions
El cliente no dejó un comentario.Eric A. | First Impressions
Mr. Kelly was helpful even thought the U-Haul computer system was down. Ashley and the rest of the crew were very helpful during the whole experience and we were able to successfully complete our need for a truck rental and storage rental with only a few minor hiccups..Angela G. | First Impressions
All staff extremely friendly and hassle free at davenport west Kimberly drop off.MICHAEL A. | First Impressions
El cliente no dejó un comentario.Lynnette O. | Overall Experience
El cliente no dejó un comentario.Taylor C. | Overall Experience
Awefulriviera s. | Overall Experience
Terrence, James, Orion all FANTASTIC staff. I am a Uhaul client for life!! MJ Baird 3129732644MARY U. | Overall Experience
What a hassle free experience! The service was excellent! The owner and employees where very helpful and offered information, that we did not know about, to help us in our move. Just want to put out there that there thoughtfulness saved us quite a bit of money and we our very thankful for it. Would definitely recommend this facility for anyone in need of help during their move!!! We were 150% satisfiedDEAN D. | First Impressions
El cliente no dejó un comentario.carey m. | Overall Experience
Your team in Davenport on West Kimberly is absolutely amazing I appreciate them very much and happy to be a repeat U-Haul customer! Terrence, Orion, and Mr. Kelly are WONDERFUL-thank you for making my move very pleasant and happy to call Iowa home.MARY U. | First Impressions
El cliente no dejó un comentario.Jeffrey M. | Overall Experience
The place was not secure. I had my unit broken into and when I called and spoke with the employees they basically said they could not do anything. Also when. I called to try and settle payment on unit and told them the stuff left in there I could not get out due to person in prision and someone was calling me back about doing it as abandoned unit never called back and I kept calling. I had been telling them this for a year and they have the worst customer service. I let them know back in January I didn't occupy the unit and the kept it open and charging me.Jessica H. | Overall Experience
El cliente no dejó un comentario.cliff o. | First Impressions
Great customer service guyScott R. | First Impressions
El cliente no dejó un comentario.Todd M. | Overall Experience
El cliente no dejó un comentario.Paulson G. | Overall Experience
We rented our truck and storage facility with us, it helped make our move much easier!Katee B. | Overall Experience
I'll be back next summer when the kids get out of college and will use you for years to come. Juliejulie l. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHER N. | First Impressions
used before and they always been amazingDenise S. | First Impressions
El cliente no dejó un comentario.Eric S. | Overall Experience
El cliente no dejó un comentario.Leejeana n. | Overall Experience
El cliente no dejó un comentario.Chris V. | Overall Experience
El cliente no dejó un comentario.kerry l. | First Impressions
El cliente no dejó un comentario.lynn s. | First Impressions
It was a pleasure and I recommended it too many people. Thank you as well for helping with our move a year ago cross country. If we were still in Iowa we would still be there. Thank you Deanna Williams Marye Anne HootmanDEANNA W. | Overall Experience
El cliente no dejó un comentario.Chris S. | First Impressions
Great place to store your items. Always felt my belongings were safe and secure. I never had any issues while I had my items in storage. I used this storage for about 1 year and would use them again if I ever needed a storage unit in the future!lucinda l. | Overall Experience
El cliente no dejó un comentario.Dawn P. | Overall Experience
El cliente no dejó un comentario.Victoria O. | Overall Experience
I really appreciate the uhaul place on Kimberly. The staff were very helpful. And I would recommend someone else to come to experience that great staff also the great environment that they ...Thank you so muchEric S. | First Impressions
El cliente no dejó un comentario.Iris O. | First Impressions
I had no problems at all the entire time I rented the unit. I did find mouse poop in the unit when I was unloading but I didn't find anything inside my boxesEricka T. | Overall Experience
El cliente no dejó un comentario.Phyllis F. | First Impressions
El cliente no dejó un comentario.Kathryn S. | Overall Experience
Staff was very helpful and even assisted with a heavy itemthomas t. | Overall Experience
Clean ~ friendly, helpful staffsherry a. | Overall Experience
It was unclear as to where the "gate" was on first trip. But I went into the office and the staff was very friendly and helpful and took me right to where I needed to go.Jessica G. | Online Move In
Very helpful and friendly.Ilene T. | Overall Experience
Rented a U-Haul to move out of a home got the storage unit one month free (I don’t know if that’s all the time promotional) but it gave me enough time to sell my things and not have stress.Jlynn S. | Overall Experience
El cliente no dejó un comentario.steve p. | Overall Experience
I rented a truck and can't get my first month free because they failed to give me proper info.Janice W. | First Impressions
Well mannered employeesLaTanya W. | First Impressions
Very easy check in, friendly and professional staffChris V. | First Impressions
The young man was very nice and helpful and I love my storage spacebenita m. | First Impressions
Tony and staff were helpful, knowledgeable and accomodating with changes. The facility is clean and easy to use getting in the security system. The former Kmart building brings back memories.Ilene T. | First Impressions
Exceptional in every way. Definitely spread the word on how much this facility has to offer. Bob was very helpful & friendly.Joan K. | Overall Experience
I will see U-HAUL in court.Larry S. | Overall Experience
Great location. Excellent customer service.Rebecca Q. | Overall Experience
Everyone at U-Haul in Florida and Davenport went above and beyond to make sure we were treated like a valued customer. The indoor storage in Davenport is very well organized ,neat and clean.Dick B. | First Impressions
It was great I don't know how to return the truck properly but I return it well before time left the keys in the drop box the truck head to be back by 11pm thank youKelvin S. | First Impressions
Everything went great. Just 1 day in but Bob was so helpful as this is a new experience for me. Really appreciated it. Easy to get the unit & return the rental truck in one location.Joan K. | First Impressions
Once the kinks were worked out at the beginning things were good.robin v. | Overall Experience
Very professionalKeri M. | First Impressions
Took a bit of time as 5 were waiting with only 1 employee available for customers. The employee was very efficient, however, and did a good job reducing further delay. Her attitude was excellent.Kevin F. | First Impressions
Pleased with this facility. It is clean, the lighting good, and secured access. Available carts upon entry always made it easy moving things. The staff was always helpful when I had questions.DEBRA W. | Overall Experience
My first night moving my stuff in I saw two cockroaches, very concerning! I called the customer service line to be put through to make a complaint but only got a phone number that did not work!Phllip R. | First Impressions
Mr Duncan's was very helpfulCONNIE D. | First Impressions
The people that work here were probably the worst uhaul experience I've ever had. I will never get a storage unit at this place again.Jordyn B. | Overall Experience
Great servicedavid w. | First Impressions
This facility went above and beyond to accommodate my needs. They were very helpful and responsive to my situation. A special thanks to Denise the manager of the facility for helping solve my problem.Jevon B. | Overall Experience
The facility was understaffed. The line took forever. Once I got to the counter the computer system wasn't working. Took way too long to get through the move in process. Not happy with my experience.Tim W. | First Impressions
This was a nice indoor facility, it can use more outdoor unitsmichael w. | Overall Experience
Friendly and politeBRIAN G. | Overall Experience
Went to pay rent, was told it was paid. Three days later get late notice and late fee. Facility is great! Some employees great, others need more training and better customer service skills.Sherri V. | Overall Experience
Wait time to speak to someone was extremely long (15 mins) which I didn’t appreciate at all.Armaghan M. | Overall Experience
The gentleman that waited on us was so nice.susan f. | Overall Experience
All of the people I worked with were courteous and helpful. The facility was better than expected because I had not realized it was climate controlled and that was a nice surprise. Highly recommend.Michelle H. | Overall Experience
I've used this particular U-Haul facility a few times now and they have a been excellent every time. I would never hesitate a bit to recommend people do business with them. SteveStephen L. | Overall Experience
Good jobJoe T. | First Impressions
Staff is awesome!teresa o. | Overall Experience
This place is fantastic! They helped me out greatly and I am so grateful that my storage unit at U-Haul is nice and clean! Great customer service!Laura S. | First Impressions
It was awesome and helpfulaleta n. | First Impressions
Facility leaked water, stuff got wet. Had to take my bed to the dump. Everything smelled awful. The lady on the phone insisted we could not get a refund for unused days. We waited a half hour for helpRobyn C. | Overall Experience
Website terrible. We got there to check in, they couldn't find the reservation. Had to start over three times. Computer kept losing info. We gave up and left with no unit. Very bad experience.Kathleen L. | First Impressions
The guy that helped me was amazing and very helpfulPATRICK H. | First Impressions
Everyone was very helpful!Brad N. | First Impressions
It was a place to put my stuffMatthew P. | Overall Experience
robert was very prfessional and valuable assetroberto M. | First Impressions
We were very pleased with the friendliness & helpfulness of the staff. Everything was explained carefully, we were given a "tour" directly to our unit, and all of our questions were answered.greg f. | First Impressions
GraciasJeanne A. | First Impressions
Robert was great in getting me a truck as well as a storage unit. Great service. Thanks U Haul.queenie j. | First Impressions
The representative that to care of me was extremely excellent and went above and beyond. The facility is state-of-the-art and completely immaculate and I will recommend it to everyone.Jeff D. | First Impressions
You need to have more people working on the weekend. It was crazy. I was in line for 30mins.gennett m. | First Impressions
I was well pleased with the service.gennett m. | Overall Experience
Very friendly and helpful staff. When something went wrong it was fixed and accommodations made. Will always use u-haul. Thanks everyone!Thomas H. | Overall Experience
The staff was very helpful and friendly. I also got a storage unit with the truck and I found it very convenient to be able to move and store my belongings in the same place. Life saver!Tosha H. | First Impressions
Everything was very good and extremely helpful. Our rep made sure we knew all. We were extremely pleased with the security there. I will give a 9 out of 10 due to it being new. Gracias.David C. | First Impressions
Very helpful and friendly! Clean and well lit!Kenneth M. | First Impressions
Greatashly s. | Overall Experience
Great customer service love. Robert he is an amazing person. He was very pleasant.shawn m. | First Impressions
I was wrongly charged seven months rent of a U-Box on my credit card. I left MANY messages for West Davenport manager Denise Wagner to return my call. I had to call Customer Service to get any responsshelley s. | Overall Experience
It was great.marcus t. | Overall Experience
I don't have any comments.mary elizabeth s. | Overall Experience
staff was friendly and very helpful. The services provided really met my needs. ¡Gracias!susan s. | Overall Experience
Love the 24hr access well kept and clean facility staff nice and friendlyValencia D. | Overall Experience
Great service.Shayna V. | First Impressions
The only thing I didn't mind is I went out and bought a $12 Master Lock thinking that would work and found out that I had to buy a circle lock for an additional $12 but everything else was great thankJessus W. | First Impressions
Becca is awesome customer service is great i would recommend this place to everyone, I'm not sure what the other 2 ladies names are but they were great also.Dora R. | First Impressions
Secure, clean building and Friendly Staff!sherry a. | Overall Experience
They spelled our last name wrongEdward J. | Overall Experience
Facility itself was amazing couldn't have asked for a better place to store my belongings. But the staff has much to be desired. Most people were nice but the few that were rude ruined my experience.james y. | Overall Experience
I had an issue with roaches after my things had been there for about a year. Manager didn't wanna compensate me for the lil time I had left and I moved out and had to pay for the rest of the month.Georgette R. | Overall Experience
When I had to move in the initial large door was broken so I had to take everything through the small door. That was difficult but I realize things break.danielle t. | Overall Experience
The female staff is very rude and there is roaches in the unit and hallways and when I told the staff they didn't do anything about it I had to throw some memorable possessions away cuz of roaches...Melissa S. | Overall Experience
We returned our car dolly to a different location, but in the past did return to this location and the personnel were very friendly and accommodating.Dave K. | Reservación
After some initial communication errors the staff was helpful and completed all necessary activities to make me whole and feel like a valued customer.phillip r. | Overall Experience
Very clean and professional, the garage doors and climate control are greatLinda K. | Reservación
The staff was friendly & professional. I would recommend this store to others.Lori H. | Reservación
The unit looked so clean and safe, I didn't think I would come back after 2 months and find ROACHES everywhere even in the hallways. I destroyed most of my stuff didn't want to infest my house.janice b. | Overall Experience
Very clean and easy transaction. No hassle.Cindy D. | Overall Experience
IF YOU ARE GOING TO MOVE IN THE STATE OR OUT OF STATE. PLEASE CHECK WITH U-HALL. THEY HAVE THE KNOW HOW, AND WILL HELP YOU. THANKS U-HALL, KELTON MOON JR DAVENPORT,Ikelton m. | Overall Experience
A mistake was made by the staff and computer but I had to pay for it....literally! I had to go in twice about it with no satisfactory results. The manager was a child who isn't ready for the position!Janet T. | Overall Experience
Great customer service. Very helpful. Clean unit and facility.Julia V. | Reservación
I only used the unit for three months from June 2nd to September 10th. However I paid for the month of September and only used the unit for 8 days but was told that they would not prorate. UNFAIR!DENISE W. | Overall Experience
The one thing is that I paid for Sept rent and got all my belongings out of the unit by Sept 4 and did not receive any credit on my unit or the truck that I rented that day. Very disappointing.LEE M. | Overall Experience
Easy return, friendly service, good location.Dave K. | Reservación
Great customer service!! We showed up 5 mins after closing and they were gracious enough to go ahead and check us in and give us the tour, patiently answering all of our questions. Highly recommend.Todd M. | Reservación
Best u-haul experience so by far! Super friendly and knowledgeable employees........A+++ Customer service.WILL use this location for ALL future U-Haul services. J.M.WidonJoseph W. | Reservación
Excellent customer serviceValencia D. | Reservación
We have rented storage from this UHaul facility twice now, and the former Target store that UHaul converted provides easily accessible storage and ample parking and manuverability. Friendly staff!beverly g. | Overall Experience
Extremely affordable and clean facility and a convenient way to store college extras for the summer!Jennifer C. | Overall Experience
We rented pods which were clean and well maintained.DINA S. | Overall Experience
Everything went quickly and on time.Kevin B. | Reservación
Helpful staff and very efficient service.Susan S. | Reservación
The staff at this U Haul facility were always friendly and helpful.Chester S. | Overall Experience
naHamed R. | Overall Experience
Great staff and super friendly.MARIA D C. | Overall Experience
Just what we needed for our move to Davenport.Kathleen T C. | Overall Experience
Very happy customer!!!Tiffany P. | Overall Experience
Denise was very helpful & friendly, we had 7 U boxes, she made moving so easy, she went out off her way deliver the boxes 3 different time. She was awesome!Ramona S. | Overall Experience
Uhaul employee said racist remarks toward me, and refused to rent to a man that came into the store to rent a truck because she assumed he was with me because he was BLACK!!! Just sick!!!ta'mora m. | Overall Experience
The only thing that annoyed me was this : I was a day late paying the rent, and my son called to say th at uhaul was looking for me. No one even called my number.Leslie M. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!