El cliente no dejó un comentario.Sara S.
Customer Reviews for U-Haul Moving & Storage of Washington PA
Washington, PA 15301
(On Rt 19 1/2 mile south of Meadowlands Race Track)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Tim F.
El cliente no dejó un comentario.cassandra G.
El cliente no dejó un comentario.William G.
El cliente no dejó un comentario.Jennifer M.
El cliente no dejó un comentario.Jessica A.
El cliente no dejó un comentario.Mary S.
El cliente no dejó un comentario.John S.
Nothing, it was great.Anthony M.
El cliente no dejó un comentario.James A.
Good experience. Friendly staff. Will recommend.jim P.
El cliente no dejó un comentario.MARCIE H.
El cliente no dejó un comentario.Laura B.
In and out quick! When I pulled up to equipment drop off someone came over immediately to get me all ready to drop. What you are doing at this location is perfectCody M.
Clean off the windows so they're easier to see out of.Heather B.
Drop off was far from final designation. There was one closer to final destination like Brownville PA.Norman T.
The gentleman that helped was greatJennifer C. | First Impressions
Honestly everything went perfectlyRobert K.
Good quality serviceTimothy J.
El cliente no dejó un comentario.Connie B.
All storage facilities appear to be a bit pricey. But, U-Haul has the best access and climate control others did not. Should be a ramp instead of stairs. We were told there was a ramp by a rep on the phone. Still able to fill unit. Representative on site very helpful.Dennis W. | First Impressions
El cliente no dejó un comentario.Kurt B.
El cliente no dejó un comentario.John L.
Nothing! People were helpful and friendly, ready to help the customers.Raymond T.
El cliente no dejó un comentario.Eleanor L.
This location is a large U-Haul operation, but very clean, and efficiently run. There was some wait time, but they were able to service many people quickly. Check out was even faster. I will definitely use this location again and recommend it.Michael S.
Very friendly and professional.YIGANG C.
I am a very happy U Haul customer.KENNETH S.
Doors kept saying ajared. So it took longer to get my stuff where it was supposed to go because I could pack as much as possible in it because I was afraid they would fall out.Brittany S.
Excellent customer service, nice employees. Answered all of my questions.Lisa M.
U-Haul continues to be my go to company for moving needs. They're always helpful and considerate. Will keep coming back!Jeffrey L.
The traveling manager is great. But they need some help. That girl seemed to do it all.michael C.
El cliente no dejó un comentario.Anthony J.
Very customer service orientd and friendly.Kevin D.
Bobbi, the temporary manager I dealt with, was really pleasant, patient and thorough. I had never rented a trailer before so it was all new to me. I was pleasantly surprised how simple and affordable the experience was. I will definitely use you again.Wayne A.
El cliente no dejó un comentario.Sharon E.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.Barbara M.
My cargo van was well kept but half way through the day the rear driver side turn signal stopped working. Additionally, the engine was having trouble starting as well.Caitlyn F.
El cliente no dejó un comentario.Prasad K.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Pamela S.
great helpful peoplefrank B.
Staff works hard and efficiently. Pickup and return was quick and easy. Trailer was spotless and well-maintained.Doug F.
Associate at the counter was rude and condescending. He acted like we were an inconvenience. I wanted a 20 ft truck but, was told they were only for local moves not one way. I rented a 16 ft truck along with a 5X8 trailer. The person who helped me said bring it back if it wasn't needed and he issue and a refund. Several phone calls to the location and not one returned.Larry G.
seamless and easy process for renting a truckJacquelin B.
El cliente no dejó un comentario.Rohit P.
all goodMatthew Y.
The staff ( I worked with 3 members during pick & drop off) is friendly and efficient. They converse with the customer as they work. I was impressed with the member using the cell phone to check my return in. This made the process even quicker.Shaun O.
El cliente no dejó un comentario.Roger M.
The woman I dealt with was polite and helpfulJeff Y.
Christina at the facility was great!Mark V.
Online reservation and pickup went smoothlyThomas D.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Carmen R.
El cliente no dejó un comentario.Stephen S.
The online pick was a disaster I would never ever use it again . The truck they assigned us wasn't even ready but the staff did accommodate usDonna H.
Newer truck ran well easy pick up and drop offThomas L.
I found it very frustrating I could not get ahold of the actual location the next day. I had my necklace break in the truck and I searched all over for the charm that was lost, all I wanted to do was check to see if they found anything or to be on the lookout. The closest I could get was have the representative email the general manager. If I cannot get ahold of the staff there, I'll look for a moms and pops place that I know I can always talk to rather a big franchise that won't allow me to talk to their locations.Laura M.
El cliente no dejó un comentario.Fernando E.
The girl at front desk was rude and frankly a bitch. Never would I rent from there again.Leah S.
Employees friendlyThomas P.
El cliente no dejó un comentario.Kerry M.
El cliente no dejó un comentario.Dennis L.
El cliente no dejó un comentario.Barb C.
Truck had no power, was slow in shift to gear and very loud, rougher riding than previous rentals. No. DC 1027 GGloria G.
So far so goodRenee S. | First Impressions
Information was not received via email or in the contract in regards to mileage or gas received after vehicle picked up. Not able to reference when preparing to drop off. Charged for 1/16th tank of gas at drop off. We argued we did our best our best to fill tank to what we remember receiving at pickup and asked for the photograph that we provided in the app of the gauge at pick up. Have not heard back.Eric D.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.Robert K.
Equipment was nice and well maintained but when I returned it and tried to call the next morning to confirm that it was checked back in couldn't get anyone on the phone.Eric K.
Excellent service and very prompt.arael P.
El cliente no dejó un comentario.Mike K.
El cliente no dejó un comentario.James K.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Robert T.
I have rented form this location a number of times. The staff has always been friendly and helpful.Daniel B.
Give a grace period for those who need to use them over the weekends would be appreciated. Some don't have the opportunity to get directly into a storage unit until the following Monday, and the schedule requires the uhaul to be returned at the exact same time which I rented at 9:58 or 9:59 am on Saturday 7/9/2022 then had to be returned the following Monday at 9:58 or 9:59 am, which I was almost late getting it to the drop off site due to an unforseen situation, which was the storage unit I used wouldn't let me have access to the unit until 9am monday morning, which made it almost difficult getting the trailer returned on time.LOUIS C.
Online order pick up process is horrible! Not convenient by any means. The website needs overhauled with more clear direction. Why the need to call 2 references at time of pick up (when pick up is 7am). Can't do pick up self service, had to spend 30+ mins on with customer service to get it processed. The pick up location, truck, and customer service were great. The process for early pick up is horrendous.Michael G.
This location was fine it was the overall experience that was awful. We think someone tampered with our hitch and the trailer became unhitched. We were broken down on the side of a very busy interstate. We called the # on the contract it went straight to hold and my wife sat on hold for 40 minutes and nobody ever answered. We called the location that we rented it from and nobody answered there either it was 6:15PM I am not sure if they were open. My wife finally had to call 911 before the police came I was able to find a piece of metal on the side of the interstate a couple miles from the truck and got going before the police showed up. We called 911 to cancel the call. Long story short we were in a life or death situation and your â€œroad side assistance â€œ. Was non existent. Not sure we will use Uhual again.Matthew K.
They over charged me for 2 days after I left the key in the drop box.Claudio D.
El cliente no dejó un comentario.TODD O.
El cliente no dejó un comentario.Kenneth P.
Inside/outside of this location was clean and orderly. The equipment was clean and seemed well maintained. The trailer I rented was great. The customer service rep that helped me was excellent. She answered all of my questions and went over everything with me on the trailer I rented. She was nice, knowledgeable, and smiled the entire time...so she deserves 10 stars!Bob D.
The fuel tank was only 1/4 full when I picked up the truck. I thought it was supposed to be near full.Kevin B.
El cliente no dejó un comentario.Jay S.
Easy, fast and really nice service!michelle J.
El cliente no dejó un comentario.Candice S.
The person working that day came in a few minutes late. There was a line of people waiting to get in. I would have thought that he would have come into work a few minutes early as opposed to a few minutes late.Jim S.
Better service!Jodi M.
El cliente no dejó un comentario.Jay W.
El cliente no dejó un comentario.John L.
Not sure anything different could be done. Everyone i worked with was very helpful to get my situation resolved. All the staff were pleasant and easy to work with.Shannon K.
There was not a counter person for 30 minutes after I arrived exactly on. Time for my rental. The counter person was filling school buses with propane. This backed up my move.Raymond N.
The associate was very helpful and knowledgeable. She provided me with some good tips.Andrew L.
El cliente no dejó un comentario.Lydia T.
El cliente no dejó un comentario.JASON C.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Ritchie W.
El cliente no dejó un comentario.ROBERT D.
Overall was a good experience to store items for 2 +/- years. A bit expensive but very easy to get in and out.Dennis W. | Overall Experience
The staff was helpful. He explained everything to me and answered my questions.Deborah B. | First Impressions
The facility is clean and easy to use. Big units could benefit by having garage doors and not 4x8 plywood doors. That can be a tight fit. Compared to other facilities in the area this place is the best. Compared with other facilities I have used in Detroit area this would not be my 1st choice.Marc S. | First Impressions
El cliente no dejó un comentario.THOMAS S. | Overall Experience
Brayden is awesome! He deserves a raise AND lunch/dinner! Brayden definitely is truly an asset to your company and goes beyond the call of the job. He was so patient and kind, and even stayed later to make sure I had what I needed- which I am so grateful for because I did end up needing a bigger unit. HE is the reason for the excellent rating from me! He is awesome! Treat him right!! Please compensate him for the time he stayed over to help me. He'd already clocked out when he saw I needed help, but STILL helped me. Such a gem!Billie H. | First Impressions
El cliente no dejó un comentario.DANIEL I. | Overall Experience
El cliente no dejó un comentario.Jonathon K. | Overall Experience
Rented a 1st floor unit, and a 2nd floor unit that we emptied out a year+ ago, and both were clean, dry and heated. 1st floor more convenient to get items into and out of, but 2nd floor access was steps only. I thought the prices were high, and I'm pretty sure they went up during our 2 yr rental. No issues with move out. Very easy.Robert J. | Overall Experience
El cliente no dejó un comentario.Dianna S. | Overall Experience
El cliente no dejó un comentario.DeNelle H. | Overall Experience
El cliente no dejó un comentario.KRISTINE B. | Overall Experience
I had reserved a storage unit and when I arrived. They didnt even have that size at this location. What shouldve been 115 a month turned into 180 a month. Because we had to take what was available. The woman working did give us a lock for free but my husband wasnt happy at all.Sunny B. | First Impressions
might look a little more cheerful if floor were painted white, and hole in wall repaired... other tenants with whom i spoke were more than satisfied....martha b. | First Impressions
El cliente no dejó un comentario.Jim A. | Overall Experience
Very helpful staffNorton G. | Overall Experience
El cliente no dejó un comentario.William B. | First Impressions
El cliente no dejó un comentario.Charles H. | Overall Experience
El cliente no dejó un comentario.German R. | Online Move In
I rented a unit that was too small. The uhaul associate was very helpful and quickly got me moved into a bigger unit.Stephenie R. | First Impressions
El cliente no dejó un comentario.Neil M. | Overall Experience
The staff are not the issue. They are friendly and helpful but this location is short staffed for the volume of business. I came here with a UBox. The day I received an email that it had arrived, I drove down to the location. The staff informed me that generally I should make arrangements a day in advance to access my belongings since they have to move the UBoxrs with a forklift. While not ideal, I took some things and returned home. I then tried calling multiple times the next day to arrange for access for the remainder of the items. The phones at this location seem to be on permanent call forwarding to the call center. Once that happens, you might as well cancel all plans for the day as they never pick up. I then called traffic who said they would send an email to have them call me. I received no call. If the staff doesn't have time to answer a phone, they probably don't have time to read email. I can't make arrangements a day in advance if I can't speak to someone. I called corporate, they said they apologize but they are open until 8:00pm if I want to drive down to see if they could help. In order to have reasonable access to my belongings, I ended up driving down in the evening and renting a space on the 2nd floor and unloading my UBox into it at a higher cost. Bad form U-Haul Management, bad form.Charles H. | First Impressions
I reserved a storage unit. When I arrived I was told it was unavailable. So they sold me another one that was more expensive. I was clear in telling them several times it was for a riding lawn mower. He said it was ok. I picked up the mower an 2 hours away and brought it to the storage unit only to find it wouldn't fit through the door. So I told the clerk and he said there is nothing he could do.JONATHON R. | First Impressions
El cliente no dejó un comentario.RUSSELL M. | Overall Experience
The experience would of been top notch if the storage rooms had lightsJoseph S. | Overall Experience
El cliente no dejó un comentario.Timothy W. | Overall Experience
El cliente no dejó un comentario.Mark F. | Overall Experience
El cliente no dejó un comentario.James T. | First Impressions
Lady who dealt with was great and very competent.Mark F. | First Impressions
El cliente no dejó un comentario.PAUL C. | First Impressions
El cliente no dejó un comentario.Jeremy H. | Overall Experience
El cliente no dejó un comentario.PAIGE D. | Overall Experience
Second floor and no elevator.......Michelle M. | Online Move In
El cliente no dejó un comentario.Eric W. | Overall Experience
I'm storing my daughter's belongings in between her semesters at school. I wasn't allowed to use the restroom at the college and needed one after a 4 hour drive. Let me tell you! The restroom was immaculate and welcoming. It was the best away game I ever had at a public restroom! The price of storage is worth the restroom alone! THANK YOU UHAUL!!Anthony R. | First Impressions
Very convenient and easy access.kim m. | Overall Experience
El cliente no dejó un comentario.darryl k. | Overall Experience
FRIENDLY STAFFDennis M. | Overall Experience
I would have liked the pro rated amount of the monthly fee returned but understand that was not negotiated at contract time.Mary L. | Overall Experience
Price for a 8×9×7 was a little much for 165.00 a monthHeather D. | Overall Experience
So far, no complaints. Staff very helpful and pleasant. Used storage in recent past and all went well then.Dennis W. | First Impressions
El cliente no dejó un comentario.Heather D. | First Impressions
The only issue I had at one point was I had mice in my unit and I had to be there to let someone put something in....which was tough with me working. Also recently when they would no longer keep the door open or open it no one seemed to know what was going on. A few weeks ago I stopped and they opened the door and said nothing. Yesterday they asked about my passcode which j never got and af first she had no clue what to do. And when she looked at my account she asked if I set up in line and I have been there almost. 5 years.JAMIE M. | Overall Experience
El cliente no dejó un comentario.jeremy t. | Overall Experience
Good job people!!! Be proud!!Joseph B. | Overall Experience
When I got there, there was a 25 minute wait in line. We drove did what we had to do, got back to the uhaul and there was a lock still on my storage unit. The guy that helped said your estimated total will be $109. And some change he Said the exact amount. Heres a paper showing we didnt charge you yet. When I got in the car my bank statement showed I was charged. And also charged another fee I don't know what it was for. I had to call the uhaul number was on hold for a few minutes the lady on there seemed like she didnt want to do much about it bc it was after hours when we got back to the storage unit. Well suddenly the guy that helped showed up out of no where and said "you probably can't get in, I forgot to show you this part" I said we figured that out but there's still a lock on my unit,you provided me. He said "oh is there". After we got everything unloaded n I self returned the car...my final bill was $169. I will never go there again.chistina m. | First Impressions
El cliente no dejó un comentario.richard s. | First Impressions
Cons: Top units had no disabled access. Rec'ved mult late fees due to issues with Uhaul running my card in error. Management is only avail during business hrs. Pros: Clean, friendly staff, 24h access.Elizabeth M. | Overall Experience
Very nice storage facility. Could use some lighting inside units but not a must.dennis w. | Overall Experience
Keep up the good work! Customer service will get you far!!!!Joseph B. | First Impressions
First of all, let me say that the young man who assisted me on the day of move in (9/15), was terrific. It was everything up to that point that was horrible.Dawn D. | First Impressions
Very nice and efficient staffJulie T. | First Impressions
This facility was well-maintained with very helpful employees. I would not hesitate to recommend U-Haul for a moving experience. I would use them again in a heartbeat.angela s. | Overall Experience
Crystal was a BIG help! So was Caleb - thanks so much!Marcella B. | First Impressions
The storage units are clean, and surprisingly spacious,the only problem lack of ventilation throughout the whole building where the units are and no elevator to get to the upstairs units.Patricia S. | Overall Experience
It was so easy to rent a truck and storage unit. The staff was helpful and friendly. It made my moving experience a breeze.angela s. | First Impressions
I will tell all of my friends and family.That If they need to get their stuff in safe close to us to highly recommend it to anyone else about your facility Irichard f. | Overall Experience
A very good experience, simply can do storage ourselves now with racks in the garage.Cindy H. | Overall Experience
Smooth and Efficient.jeremy t. | First Impressions
Very helpful and he was thorough and quick. The only complaint is the lock was really difficult to get on and off the unit.Connie Q. | First Impressions
I cannot say enough about how the team at this store helped us make a smooth move which could have been a major headache. They helped at every opportunity and worked with us. I would use againTeresa s. | Overall Experience
I recommend U-HAUL MOVING & STORAGE OF WASHINGTON, PA. Very clean, Staff very helpful, make payments on line. And everything you need to make your move easier.Debby M. | Overall Experience
Great staff and secure facility.kim m. | First Impressions
These guys make it easy and they get it right. They had what I needed and they provided the supported that I needed for a successful move.RICHARD S. | First Impressions
Management and Staff made my moving and storage experience stress free. Very friendly and professional. The storage facility is top notch. Very clean, heated and secure. Highly recommended.Bart P. | Overall Experience
The GM Brad was very helpful and understanding of my situation. The equipment was cleaned and ready on arrival. Staff was awesome. Overall great experience!!Rhamir T. | Overall Experience
AwesomeBRYNA W. | Overall Experience
There are very nice and friendly people here ready to help you. And the manager is very helpful if you have any issues.John N. | Overall Experience
Very helpful and nice staff. Brad was great and helped me with a concern I had. Nice secure facilityTHOMAS Z. | Reservación
the staff are rude and rarely know the answer to any questions askedJennifer D. | Overall Experience
It would be much better if there was a light inside the storage unit so I didn't have to hold a flashlightSonia B. | Overall Experience
Every one at Washington PA is very professional and very helpful especially the young man behind the counter. When we were done talking he said "thank you for your business sir I appreciate it".Ty L. | Reservación
Friendly Staff, trucks were clean.Cynthia C. | Reservación
Great serviceBrian B. | Overall Experience
Used truck rentals and storage at this location. Staff was friendly and helpful. Facility is clean and well maintained.Nancy M. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!