El cliente no dejó un comentario.
GEORGE D.Customer Reviews for U-Haul Moving & Storage of Warner Park
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
I was impressed from the start with the staff and facilities. Even more impressed when came to retrieve some things this winter. It was a comfortable temperature and always clean. Thank you so much for providing more than I expected. I will return if I need storage again.. Sincerely, Charmaye Bias
Charmaye B. | Overall ExperienceGreat friendly, knowledgeable staff. Clean organized facility Couple of recommendations....the threshold from the loading dock into the facility is very rutted with cracked and broken concrete. I simple concrete patch would make a big difference in the ease of getting the courtesy carts through the door....plus it could be a tripping hazard.
Gary N. | First ImpressionsI came in, I was taken care of right away and the gentleman behind the counter was very knowledgeable and helpful. Very good experience.
Ellen C. | First ImpressionsEm and Tanya were absolutely phenomenal! I had less than 20 minutes to find a new storage facility due to Storequest completely obstructing my storage unit I had rented the week prior for Saturday's move. Not only did Storagequest refuse to help me, they did nothing to assist with their obstruction of my unit to gain access to it. I had Two Men and a truck with all my belongings in the truck and no storage left! I got immediate storage through Uhaul and with my circumstances as they were Em made a call to her supervisor and surprised me with not only a free month for the trouble another company put me through , but also had the keys to the unit and a lock ready to go when we arrived. I cannot tell you how grateful and appreciative I am for your incredible customer service, you staff's attention to the details and the speed with which it was delivered means to me! A horrible experience elsewhere was immediately turned around, got me back on track with my move and made me feel like I was being treated with above and beyond service. These two young ladies were incredible to work with and my friend that was with me said exactly the same. She will need help with storage for her daughter in the future and we will only do business with U-Haul from here on out. Your staff gained two loyal customers. Thank you!!!
Donald W. | First ImpressionsYou overcharged me. You lied. You misquoted. Your regional manager is a corrupt, lazy, dishonest drunk. You lost a multi decade customer. You stole money from me and committed fraud.
TAHIRIH H. | Overall ExperienceStaff is helpful and friendly
Rita B. | Overall ExperienceI picked up boxes, a storage, and a truck all in one transaction. It was easy and I had to contact the store about the offer and they were so quick and helpful with getting everything figured out for me. Thanks to everyone there because you took away SO MUCH STRESS!!
Stephanie L. | Online Move InThe clerk was really friendly and over helpful I was very pleased with the treatment and how they made me feel very important
Rashaun T. | First ImpressionsAbove and beyond SERVICE BY ADAM.
Lindsay and C. | First ImpressionsBest storage facility I know of!
SCOTT R. | Overall ExperienceThe staff was always friendly and helpful.
Jason K. | Overall ExperienceThe attendant who served us was very helpful. Positive experience.
Steven M. | Overall ExperienceClean and well-maintained storage center with friendly customer service help.
Michelle M. | Overall ExperienceThe total satisfaction I have for the U-Haul facility that I had used is absolutely outstanding. From the heated storage to the staff I could have never picked a better place to keep my belongings and will use U-Haul at some point in the future. Matt
Matt T. | Overall ExperienceAlways very helpful.
elizabeth h. | Overall ExperienceReally great experience here and staff was always really friendly and helpful!
Justin G. | Overall Experiencekeep up the good work as a team!!
Sherrie B. | Overall ExperienceSmells from other units were occasionally an issue.
Nathan C. | Overall ExperienceAdam the owner was amazing to work with and answered all questions I had. Would definitely recommend for your storage and moving needs!
Torry A. | Overall ExperienceMy mattress was inside of 2 tarps and still was ruined by dripping water from the wall or ceiling and I was unable to use the insurance I payed for to replace it. The lock did not fit and the door was unable to secure completely which made me get calls from the office about an improper lock which I was forced to use because I was not able to move to a new working locker nor would they fix the sliding portion of the lock or the door. Very unimpressed with the business. Would not recommend.
cory w. | Overall ExperienceGreat location, very professional staff, was very accommodating and very helpful. We rented couple of units there and was getting ready to move to our new home but already paid for next months rent and when we asked to cancel and refund us, they were very helpful and refunded us the whole amount so we will definitely recommend this place to anyone who is looking for a good and reliable storage service for your belongings. They super friendly and will help with any requests that you have. A+++
ALEXEY B. | Overall ExperienceNice staff. Very pleasant and helpful
Don D. | First ImpressionsI did not appreciate having to purchase locks from UHaul when mine were perfectly fine. Unnecessary cash grab.
Dasha w. | Overall ExperienceAdam, who is the manager there, is very helpful and pleasant. He put a lock on my unit when I wasn't able to because I live out of state and kept the key for months. I really appreciated that.
Liz L. | Overall ExperienceAdam was so helpful with our storage and truck needs! Thanks you !!
kathy d. | Overall ExperienceFacility switched from card system to remote entrance at some point & I only found out when unable to get in once. But otherwise, facility seemed clean & well lit when there. I didn't have any safety issues with my property, which is all I needed.
Tara U. | Overall ExperienceThe facility is very convenient and clean
Colin C. | Overall ExperienceEveryone I've had contact with from renting a space all the way through leaving the space and renting a truck were AMAZING! ¡Gracias!
Andrew B. | Overall ExperienceStaff was great
John H. | Overall ExperienceThe employees were incredibly kind and helpful both on move in and move out. I was really impressed and this would be my first choice if I'm ever back in Madison.
Lexor A. | Overall ExperienceThe worker named Damien was very helpful and accommodating.
Tracey P. | Overall ExperienceGreat, I most definitely will use U-haul. again. Gracias.
Harold J. | Overall ExperienceI'm so glad I kept my stuff at this facility. We were able to get everything moved out quickly thanks to the provided carts. I will definitely be using this place if I need storage in the future!
Vanessa W. | Overall Experiencegreat serveice and friendly staff thanks
huy t. | First ImpressionsAll is good with this storage facility except one current issue: there is a 3-5 inch divot across the entire width of the entrance drive to the facility that is obviously from when the wiring for the new light-up entrance signage was installed. The issue is that you have to drive across the divot to get into the facility, and no vehicle (personal car or U Haul truck) can go over the divot without serious rocking. This inevitably rattles items being moved around quite a bit and is a danger to the suspension and undercarriage of some smaller cars making using this facility not only annoying but also dangerous to fragile items being moved. This specific issue is why I would currently not recommend anyone use this facility. It is that big of a problem
Christopher D. | First ImpressionsMove in and cleanliness of facility was fine. Being a first time user, I called the number to reserve a 10'x10'x10' unit. I got the reservation no problem. However, I thought that meant that I was guaranteed the unit I reserved. We drove 3 hours with a packed car and trailer only to find out that that was not the case. I had to rent two 5'x7' units to accomodate SOME of our things and had to bring the rest home again. When taking a reservation, your representatives should tell people that doesn't guarantee the unit they think they are getting. Disappointing.
Lori N. | First Impressionsi don’t appreciate having to purchase Uhaul locks, or having 2 separate units instead of just one single large unit. otherwise, very clean, plenty of carts, well lit, spacious loading bay for customers and easy access.
Dasha w. | First Impressionscould not be happier with the packers ave staff
John H. | First ImpressionsIt took a lot of time for the staff to attend me because he was the only one present. You should make more staff available at least at rush hours time. I know because of covid this can be hard but you have no idea how much we all had to wait. Also if you can make sure for loading carts to be present at their location that would be great.
Lakshay G. | First ImpressionsHonestly, best uhaul customer service I’ve had yet.
Alice V. | First ImpressionsFacility was clean mostly, but I did find some mouse droppings in my unit. Just thought u would want to know. Otherwise it worked out very well for me. Thank u.
Jane M. | Overall ExperienceI made an order back in May and canceled it on the second immediately because I found out that my friend was willing to keep my items. However before the moving in date that is supposed to be I still got emails about the details so I was very confused and contacted customer support. They say that it was a system error because according to their records at my homepage I do not have any active orders for now. However in July I got a late notice that is charging me for $60. I was very confused because I've already confirmed with the customer support that I have already cancel my order and I have never been to U-Haul. I called the customer supports that has always been busy, sent an email that I did not even get in single reply after 10 days as for now, and for some reasons the live chat link would not work for me after trying different browsers and enabling the pop ups. Finally I found a number that is for the Madison facility so that I don't have to call the official customer support and a guy help me to resolved the issue. Very poor customer service and very confusing.
Sophie L. | Overall ExperienceExcellent service and friendly staff
Olivia t. | Overall ExperienceAdam and his staff are very professional. A very positive environment. I appreciate it.
David D. | Overall ExperiencePleasant and helpful staff. Thank you.
Don D. | First ImpressionsEfficient friendly knowledgeable best describes My experience. Will come ahain
Mary W. | Overall ExperienceThe only issue I had was that there was no way to get to the office from the storage unit once you had pulled into the indoor unloading area. It's a "one-way" out and on to Packers Ave going North.
GARY H. | Overall ExperienceThank you Damien for everything!!
DANIELA A. | First ImpressionsI rented a unit on Sunday and made sure to write down clear directions how to access after hours bc I knew I would not make it by 5pm after your took an hour to see 3 different sized units. Then I wasn't allowed access to unloading dock/ building even tho I did exactly as told. It apparently was the unit I rented. Augh! Then On Monday I asked for same exact unit size with access, Adam reassigned me and when I took the first load of items in to it, there was a huge column taking up a large amount of space inside my unit. So, I had to switch back to former unit so I no longer have 24 hr access. Needless to say, this has all been a big hassle and has wasted a lot of my time and energy and my RV was overloaded with weight much longer than expected due to no access Sunday and the air wasn't working there at Packers(leak) so I couldn't even get air in my tires to put them back to normal. Staff was friendly and I was pretty grouchy after dealing with this for 3 days(Sat-Sun-Mon). However, I'm STILL wondering why some units cannot have 24 hr and garage access set up?!!? Seems very illogical. And inconvenient to always have to ask staff to open garage door for me since it's difficult for me to do stairs, and not doable with heavy items which I need to use a cart. Waste of time for both of us. Can't they just set up a code for me to access the garage bay? I asked about this and the guy working said I'd have to speak to the gentleman who left and I suggested we call him and he said he wouldn't answer. Not good customer service. Very frustrating! I also encountered another customer who also had a big column in her storage unit and was also not warned. The guy working said they didn't know which units had these. The map or computer system seems very outdated & inefficient as he had no way to search for other available units of the same size he said. WTF?!!? I would be very reluctant to recommend this place to a friend unless they wanted a lot of hassles potentially. Unfortunate. It looks clean and is large but obviously needs better management and an updated computer program.
Brenda W. | First ImpressionsThis facility was always clean and well lit. The climate controlled area was always a nice temperature. The indoor loading zone is large and was super helpful. I only left because I got a bigger place. ¡Gracias!
Stephanie F. | Overall ExperienceYou guys were great!
Dan B. | Overall ExperienceHighly recommend
Peter S. | Overall ExperienceThe staff was super helpful and everything was great!
Justin G. | First ImpressionsExcellent service.
albert s. | Overall ExperienceThe two workers were very helpful. There was a young man and woman. Unfortunately how this facility was laid out, it didn't work for us to store our stuff. But the staff were super friendly.
Brianna M. | Overall ExperiencePlace was nice for small moves but for a whole house not feasible to unload and move from dock to way back in like that. Should have had a tour of the set up before unloading.
Michelle S. | Overall ExperienceVery helpful an easy to work with!
Joshua S. | First ImpressionsThis is the best storage facility I can think of. The Manager and staff are very friendly and professional. Especially in this COVID-19 difficult time, they have being very supportive and caring. They a blessing to this community.
Emmanuel O. | Overall ExperienceYour mgr at this site is clearly an asset too your company, he serves you well and is a very hard worker. He is good with customers and will guide you through whatever process that you are going through, I enjoyed meeting him, thank you
Peter E. | Overall ExperienceService was very good, helping me get the best deal. However, there was a computer glitch and when we got to our assigned unit, it was already in use. Thankfully, the one next to it was available.
SUSAN P. | First ImpressionsIt was pretty hard to reach the staff at times, but overall I really enjoyed my experience with my storage unit over the two years I was here
Paige H. | Overall ExperienceI've used U-Haul storage in three different states (we're military) and this location by FAR was the cleanest, safest and best constructed and with the most helpful staff!
sherry N. | Overall ExperienceWe move a lot because of my husband's work. This particular U-Haul experience was one of the best we have ever had! The staff was wonderful, the facility clean and well lighted, and hours perfect!
Wendy S. | Overall ExperienceBest storage facility experience I've had! Convenient, clean, secure. Staff was always Friendly, helpful and efficient.
Anna G. | Overall ExperienceThe facility was always neat and clean, to include the restrooms. Very well lit and secure. The staff were always accommodating and friendly. Would highly recommend this facility to others.
Air Methods C. | Overall ExperienceA wonderful storage experience. I had ease of coming and going from my unit, and no concerns with the security of my items!
Amanda K. | Overall Experience11 out of 10!
Henry S. | Overall ExperienceThe man who was insisting me was very lazy I hadn't got to see the storage unit before I got it and it was too small I had to go get another one he didn't show me how to open it he wasn' helpful !
Keshonna M. | First ImpressionsMy hat's off to the staff at Warner Park UHAUL storage. They made a difficult logistical scenario for us simple and easy. They were friendly and gracious with their time. Thank you very much Adam.
Christopher H. | Overall ExperienceVery helpful staff. Accommodations are perfect.
Henry S. | First ImpressionsVery helpful
Mary W. | Overall ExperienceFantastic staff Very friendly and thorough
BJ S. | Overall ExperienceAll three of the staff members we had contact with were extremely courteous and helpful. However, they seemed to be short staffed and There was quite a long wait just to talk to an agent.
Leigh W. | First ImpressionsAwesome facility climate controlled, secured access, indoor climate controlled docks, with very professional staff. Best facility manager got us a great mover when ours did not show up. The best!!!
Pedro P. | Overall ExperienceExcellent service
Jacquelyn A. | First ImpressionsThe staff are friendly. But gate wouldn't open in the middle of the night. Had to rent an emergency unit from a diff company because I had to be out of my apartment by 9 AM & Uhaul never called back.
Christina L. | Overall ExperienceEverything went well and we had a nice experience.
lee k. | Overall ExperienceThe associate was really friendly and very helpful!
Ashley K. | First ImpressionsThe service was great. The team there was helpful and cordial. My only complaint is that they did not return my call about cancelling my storage unit - so I had to drive over on a Sunday.
MICHAEL K. | Overall ExperienceAmazing service and access!
Jacquelyn A. | Overall ExperienceEvery person I dealt with at this facility has been fabulous! Friendly and helpful. Facility is perfectly clean. Had a great experience, with no problems whatsoever.
Diane E. | Overall ExperienceThe month of free storage was a God-send. The staff was extremely helpful, as my moving plans changed several times is a short period.
Phil P. | Overall ExperienceSlow service. I waited 15 minutes with two people behind the counter serving customers. No one said "I'll be with you soon" or anything. Just took their time chatting (not working) with them.
JEFFRY M. | First ImpressionsExcellent service. Facility is spotless. Got a free months storage! Can't best the deal.
JAMIE P. | Overall ExperienceIt would be perfect if it was closer to the university
Eliaser L. | Overall ExperienceUhaul is the best they know what they are doing for sure.
Brett P. | Overall ExperienceGood facility
Tilak a. | Overall ExperienceStaff was very good.
Sigurdur W. | Overall ExperienceVery clean and the staff and management were excellent
Christopher B. | Overall ExperienceI'm a huge fan of U-Haul and will definitely recommend U-Haul!!! Employees were extremely helpful when my reservation was mixed up and at the wrong facility.
Marie M. | Overall ExperienceMy comments here
Jennifer F. | Overall ExperienceNice and clean and very helpful employees
Denise K. | Overall ExperienceExcellent service and facilities.
Alvin W. | Overall ExperienceThe place was clean; however, the was a broken glass jar shattered over 1-2 parking spots to get to the storage facility. This seemed like a big hazard that should have been caught and cleaned sooner.
Drew R. | Overall ExperienceAll the associates we dealt with were friendly and extremely helpful!!
Karen L. | Overall ExperienceHelpful staff and nice facilities
Drew R. | First ImpressionsVery friendly and helpful employees! The units are very clean .
Marie M. | First ImpressionsGreg was tremendous. The space is neat and clean and seems secure.
Malcolm J. | First ImpressionsNice facility
Santiago R. | Overall ExperienceExcellent service and value!
Marie M. | First ImpressionsGreat customer service over the phone reservation. Nice security system and map layout
Eliaser L. | First ImpressionsA great option for storage here in town.
ELAINA M. | Overall ExperienceN/a
Eric L. | Overall ExperienceVery convenient storage facility with inside drive up unloading and loading. Building was clean and well lit.
Robert B. | Overall ExperienceOne month later, I am still astounded by the level of ignorance displayed by every employee that I interacted with at your facility. Bottom of the barrel. Almost completely inept.
BRAD A. | Overall ExperienceWonderful facility and less expensive than others in the area
John P. | Overall ExperienceWas forced to purchase a uhaul lock was told by call center to bring a lock which I did. Felt this was extremely unfair to force us to buy your lock when mine was sufficient.
Mike J. | First ImpressionsAbsolutely awful experience. I had a reservation with confirmation e-mail that I had made online and the people there had no record of it. It took 2 hours to then book a new storage unit.
Julia L. | First ImpressionsStaff was very helpful and professional. The facility is clean and well-lighted for safety.
Andrea N. | First ImpressionsGreat group of people working here. Very helpful and fun to do business with.
scott d. | First ImpressionsYou guys were so extremely helpful, efficient, and the facility was completely spotless and secure.
Dayana K. | First ImpressionsVery clean, easy to access, friendly staff! Definitely will recommend this location for anyone who wants professional and reliable services.
Alexey B. | Overall ExperienceAdam and his staff were always very helpful with my equipment and storage needs. They went above and beyond to make sure I was taken care of.
blake e. | Overall ExperienceThe site is clean and well organized, the staff is very willing to help. I had a great experience with the storage rental and use and the equipment drop off is really easy
blake e. | First ImpressionsFast, friendly service in setting up the rental of a storage unit. The manger of the storage facility was fantastic.
Richard A. | First ImpressionsI reserved a lower locker & got told I had to take an upper or pay more for bigger unit to get a lower unit. I was told that I had to buy one of their locks. But other lockers didn't have their lock
Judith H. | First ImpressionsService rep was extremely helpful and nice. Very impressed. Thank you.
Jane M. | First ImpressionsGreat location, clean, and friendly workers.
Michelle M. | First ImpressionsI reserved a truck and rented a storage unit. Check-in for both was quick and handled by a friendly, professional employee. Truck and facility clean and good condition.
Susan W. | First Impressionsthe manager was really helpful, facilities are well maintained
Xi C. | Overall ExperienceThe customer service at this location is great, but the storage dock door did not open when I came in after 7:00 PM even after getting a 24 hour storage access. Manager's phone no. was useless.
saurabh b. | Overall ExperienceProfessional, efficient and friendly, completely awesome!!!!!
Virginia G. | First ImpressionsAdam was knowledgeable and friendly. He explained everything clearly and processed everything correctly.
Anna G. | First ImpressionsAlex was the Great he did everything he could to make the transaction smooth and effortless will definitely recommend
Stephanie G. | First ImpressionsEasy and convenient.
Alexander P. | First ImpressionsThe staff at this location are GREAT. A+ service and great customer assistance. Highly recommend for moving or storage needs!
JEFFREY N. | First ImpressionsGreat service. Staff really helpful
Mark R. | First ImpressionsThe online service was very easy and organized to use. Once I met with the personnel at the Madison facility on Packers Ave in Madison, they were professional and very helpful!
Peter /Penelope A. | Overall ExperienceThe employee who helped me get a new storage unit was friendly and attentive. However, he was chewing gum loudly with his mouth open throughout the experience, which I am particularly sensitive to.
Anthony T. | First Impressions👍🏼
Kevin C. | Overall ExperienceFast & Friendly
THOMAS H. | Overall ExperienceFriendly and helpful staff
Craig M. | First ImpressionsVery helpful so glad they had storage. I needed it for 1 and half months. I have recommended you many times to people since.
GAYLE J. | Overall ExperiencePeople were fast, friendly and efficient.
Susan W. | First ImpressionsI was extremely impressed with the help and the professionalism. I was offered a storage for free due to the omalley st fire last week. Thank yu so much for your kindness.
Rosalie H. | First ImpressionsI thought your rep - Greg was very Professional and easy to talk to, he answered all my questions and concert. He was a real delight to work with and I hope you share my comments with him. Good job.
Kenneth R. | First ImpressionsVery nice staff, very clean and easy to find our Unit.
Todd F. | First ImpressionsI am very impressed with the customer service. ¡Gracias!
TIM H. | First ImpressionsExcelente
Gina N. | Overall ExperienceGood job.
STEVE M. | Overall ExperienceA very clean and friendly environment.
paulin g. | Overall ExperienceGreat staff
Christopher B. | First ImpressionsThe man who helped us with this was so helpful and nice. Explained everything and answered our questions to make the process simple.
gail k. | First ImpressionsI was very pleased with my experience with U-Haul. Omar Guevara was extremely helpful, very efficient and very kind to have put the materials I needed for the move into my vehicle. ¡Gracias!
Peter /Penelope A. | First ImpressionsStaff very attentive and facility is well maintained, secure and climatized. Plenty of carts to move items in and out and docks are conveniently located for loading and unloading.
Pedro P. | Overall ExperienceThe lease of my storage unit was super flexible, accessible, and clean. The staff was super friendly and helpful. I would recommend U-Haul and use again if needed.
Abigale B. | Overall Experiencefemale sales person did not seem to have any working knowledge of the computer system, how to find locker I needed or any information, despite my already having acct.
CARMEN C. | First Impressionsvery helpful staff , clean and safe facility
mark e. | First ImpressionsGracias
Hilary M. | Overall ExperienceBrittany B. was extremely helpful. I almost made the wrong choice of moving container, but she called me and discussed my needs with me and helped me make a way better choice (A+ service)
Teresa R. | Overall ExperienceManager and the staff are really helpful
Doudou N. | Overall ExperienceU-Haul extended my truck rental to the next day at no charge because our mover.helpers abandoned the job
Teresa R. | First ImpressionsI wish there was an easy way to cancel reservations through your website.
Tim G. | ReservaciónBrittany, the General Manager was warm, friendly, and very helpful. She made sure I had all the right information so I could choose the right unit for my needs. She made it really a nice experience.
Diane E. | First ImpressionsI reserved a truck rental and requested a storage unit. Sales rep handled everything superbly. Truck was ready at the designated time and the storage unit was easily accessible!
Jonna D. | First ImpressionsWe did not return to this Uhaul location, we returned to the one on Verona avenue.
allen h. | ReservaciónPlenty of space, good value compared to other facilities in town, and has an added bonus of available moving carts. Getting into the facility can be somewhat challenging and official hours are short.
HAOYU D. | Overall ExperienceAutomatic payment was never finalized when first purchased, which led to unnecessary late fees and phone calls from the store. Staff on phone and inattentive. Lock on storage unit for no reason
michael c. | Overall ExperienceThe place was clean in that there was no standing dirt or crap all over the place. But, I imagine like any warehouse, it was incredibly dusty and musty and set off my asthma every time I went.
KATHLEEN F. | Overall ExperienceHAving 24 hour access would have kept me as a customer.
Walter G. | Overall ExperienceThe facility was good but advertising and paperwork said 24 hour access. Instead it closed at 8PM. Could not move in with our truckload of stuff. Had to stay in town an extra day. Big inconvenience!
Terri d. | Overall ExperienceSuper customer service, if I run into this situation again, i will use there services again.
shelley y. | Overall ExperienceFriendly staff & clean areas - would recommend to friends and family.
Lianna D. | Overall ExperienceBritney was extremely friendly and helpful.
Laura S. | Overall ExperienceVery friendly and went above and beyond to get us in the right size unit. ¡Gracias!
Renee M. | ReservaciónAmazing service, definekty will go back and recommend to friends
dalton f. | Overall ExperienceArrived on 9/7/18 around 1pm. No one in warehouse or office until a car full of employees returned from lunch. Our box area was flooded. Boxes, bookcase, rug damaged & covered with mold! No one Help!
LORETTA S. | Overall ExperienceGreat job
Jason S. | ReservaciónI cancelled this reservation so I did not need it. The reservation process was very simple and the rental agent was very friendly and efficient.
Jim J. | ReservaciónThis facility has problems including: 1. Ceiling leaks in multiple places. 2. There is a strong odor in the building. 3. No one answers the phone. 4. Building not secure.
Susan L. | Overall Experiencequick & easy to get storage unit. thankful for great customer service.
Lianna D. | ReservaciónI obtained this storage facility after there was some confusion on my Ubox rental on their end. Staff was very helpful and it turned a potentially bad experience into a great one!
Nicholas V. | Overall ExperienceThe staff on Saturday, August 18 were great: I had to make a few changes to my reservation and they accommodated everything patiently and with a smile. ¡Gracias!
Mike C. | Overall ExperienceOutstanding customer service from the reservation over the phone to dealing with the rep at the counter. ¡Gracias!
Shannon W. | Overall ExperienceAll staff I worked with over the weekend were friendly and helpful! The facility was clean. I'm happy there are carts available at the loading dock for storage as well!
Paige H. | ReservaciónFriendly staff and great equipment.
Drew R. | Overall ExperienceIn all, a very frustrating experience. Customer service was extremely slow and unmotivated. Spent hour in line, employee at counter did not know the system or how to rent out lockers.
Eric L. | ReservaciónThe manager was particularly helpful. I dealt mostly with her.
MICHELLE K. | Overall ExperienceI was very pleased with my u-haul experience. It was less stressful than I anticipated.
stephanie p. | ReservaciónIm very satisfied
Maurice T. | ReservaciónThe general manager at this location was very accommodating of my needs and answered my questions well. She did all of this while dealing with other customers and damage to the property. Well done!
Chris U. | ReservaciónEverything about my experience was excellent. The location is convenient, the staff extremely friendly, and the storage facilities were clean and always had dollies for moving help. Will use again !
Samantha D. | Overall ExperienceHorrible customer service. the woman who works there was especially rude.
Leah e. | ReservaciónLittle confusing to find the customer service office/front.
Drew R. | ReservaciónBrittany did a great job getting us storage when we moved and couldn't find large enough units . Friendly staff and great areas for loading and unloading. Just need fans on the ramp for air movement.
WALLACE S. | Overall Experience