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Comentarios de los clientes para U-Haul Moving & Storage of W Towne
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Testimonios de clientes recientes de U-Haul Moving & Storage of W Towne
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Store manager, Morgan was very helpful and ensured I had what I needed.
The only problem of late has been auto billing, and change of address, etc. that apparently did not get saved/recorded in the system.
For the first number of months there was just one garbage receptacle outside and it was always overflowing with trash. The last two times I was there I notice a larger dumpster that held more garbage. That's the only reason I didn't give an Excellent rating, took a long time to fix the problem.
Counter person came into work hour late to open Other counter person was excellent on Sunday 10/4 Facility was rough in terms of cleanliness but good on another day
Staff is very helpful, nice and knowledgeable. Great place for storing and supplies.
Thank UHAUL and Gen. Mgr. Morgan Smith for all his assistance & help. Customer, George Heine
Staff was helpful. Check in was well organized, professional, and safe.
Morgan at the facility was extremely helpful and pleasant to work with.
Way too expensive! Shop around! The online payment app doesn’t always work and they get NASTY if it causes you to miss the payment, even if you send them a screenshot showing them it was their fault.
I really liked everything
Billing department is incredibly incompetent. Check in personnel very good. But seriously, office needs to be revamped.
Clean, accessible and easy to get in and out. Storage was clean and so were the hallways. Use of carts to handle loading and unloading easy.
Morgan was confident friendly helpful and flexible! He's a true asset to your company
Good experience. Sometimes the security locked door was sticky to open, but once I figured out the knack, everything was easy to access.
Clean facility, friendly helpful staff
Was told our reservation didn’t really reserve anything, and they didn’t have my requested unit. Attendant couldn’t use your software. We canceled and moved on.
Treated me very professional. Highly informative and took care of my needs with no issues.
long time tenant------no problems
Service was great! A little stumble when the initial storage unit wasn’t actually available, but it was quickly sorted out and one that was available was found.
I always have a positive experience at this location.
Associate was rude, all information was not given at rental pick up unnecessary charges were placed due to company negligence and I am very displeased as a loyal customer of your company I am unhappy!
friendly and helpful staff!!
Felt secure with our unit!
Morgan was quick and efficient. Easy to work with.
Thanks.
I I initially moved my stuff into storage due to the fmonth rent-free offered to those affected by the late August flooding. That offer was one of the few blessings from that difficult time. Gratitud.
A huge THANKS to U-Haul for letting me have free storage for a month to store household items after our horrific 4 foot flooding in August!!!!!!
The manager and staff are FANTASTIC!
Easy move in and out
The location is great the storage unit was bigger enough for my things the staff are great never had anyone rude or not helpful the only thing is no light inside of unit
Thanks guys!!
Nothing
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