Customer Reviews for U-Haul Moving & Storage of W Greenville

4,236 reviews

1406 Grove Rd   Greenville, SC 29605
(& White Horse Rd Hwy 25, New QT (quick trip) on the corner)

(864) 269-8172

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(864) 269-8172

1406 Grove Rd
Greenville, SC 29605
(& White Horse Rd Hwy 25, New QT (quick trip) on the corner)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

All was good!

DAVID SMITH 
Rating:
5.0

Customer did not leave a comment.

Billy Moore 
Rating:
5.0

Customer did not leave a comment.

kathleen Boyd 
Rating:
5.0

Customer did not leave a comment.

devencio mayes 
Rating:
3.0

I was charged for a dolly I didn’t even receive. I was overcharged for gas when one of the reps told me I would be ok with the gas.

KENYA GAMBRELL 
Rating:
1.0

This is unquestionably the worst uhaul I have ever seen. No one at front desk, no one knew where the unit assigned was, overcharged me and the list goes on. Employees seemed like they were recruited under a bridge. Never again.

Ladson Belcher 
Rating:
5.0

Customer did not leave a comment.

VINCENT INZERILLO 
Rating:
4.0

Customer did not leave a comment.

Isaiah Jones 
Rating:
5.0

Customer did not leave a comment.

Alicia McInnis 
Rating:
5.0

Customer did not leave a comment.

THOMAS MATTHEWS 
Rating:
5.0

The radio didn't work properly and kept hearing a noise in the rear of the car. It was a bumping noise especially when I had passagers in the back. But the people that rented it to me said it was fine.

Natasha S. Thomas-Pugh 
Rating:
1.0

Poor customer service. Rude management. Unwilling to help customer concerns

Kevin Vest 
Rating:
5.0

truck was just dirty. everything else was good

Paula Bishop 
Rating:
1.0

The storage unit was dark, gaps throughout the walls, full of cobwebs and the day I picked up my belongings it was full a tiny roaches. It was absolutely disgusting.

Rosa Rivas  |  Overall Experience 
Rating:
5.0

Nice and helpful staff. It made my move easier.

Jewel Swinton 
Rating:
5.0

Tim from Siler City, NC was absolutely fantastic to work with. Strongly recommended.

Elmarie Bodes 
Rating:
3.0

Waiting area not good.

Luther Barnes 
Rating:
4.0

After issues with my original schedule pick up location at Pelham Road, April was very nice and understanding. She offered extra mileage for my trouble having to drive 20 extra miles to this location. We didn't think we'd need it and turns out I went over by 4 miles. She was very helpful and nice.

Caitlynn Moore 
Rating:
1.0

Do not change the pickup location without contacting the customer. Also, have the equipment READY once it is acquired.

Ryan OLear 
Rating:
5.0

Customer did not leave a comment.

Shawn Murphy 
Rating:
4.0

Customer did not leave a comment.

John Hicks 
Rating:
3.0

Customer did not leave a comment.

Christian Cape  |  Overall Experience 
Rating:
5.0

The truck was ok clean the truck had no ac and the rear lights were out so I couldn't see at night. So I had to go get some lights which added to the truck mileage so I had to pay extra for. The previous truck I rented from that location last week had a busted windshield and smelled bad it also had no right headlight so I couldn't use at night so i had to stip working at night and make an extra trip that morning. No refunds were given. I'm sure none of this was documented and I am a frequent renter I normally don't complain but come on this is getting bad. Staff is very friendly at this location I can say

TRAVALIS HOPKINS 
Rating:
5.0

Customer did not leave a comment.

CHRIS MATTERN 
Rating:
3.0

Customer did not leave a comment.

mary williams 
Rating:
3.0

Customer did not leave a comment.

Leslie Carr 
Rating:
5.0

Customer did not leave a comment.

LISA BRADLEY 
Rating:
5.0

Customer did not leave a comment.

Dezerro Benton 
Rating:
5.0

Todo muy bien

Stephanie Dominguez 
Rating:
4.0

Customer did not leave a comment.

Miguel Martinez 
Rating:
1.0

Customer service was terrible

Tamika Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sonja Jordan 
Rating:
1.0

The wait time and customer service is simply ridiculous!

Tamika Roberts 
Rating:
4.0

Not enough people on a Sunday to run the store and put out trucks had to wait 15 minutes before someone got to us just to tell me we can just leave the keys

CHARLOTTE HENRY 
Rating:
5.0

Great service! Very friendly and helpful.

joe schirripa 
Rating:
5.0

Brittany was fantastic. She was helpful. She and her coworker worked hard to make my overall experience first class. Brittany even fixed my phone. How can you possibly as for more!

Michael Swindell 
Rating:
5.0

I ran in just before closing time and still got top notch service! Thank you Grove Road U-Haul!

Gari Gregory 
Rating:
5.0

Customer did not leave a comment.

Matthew Vigari 
Rating:
5.0

Customer did not leave a comment.

TYRIQUE PALMER 
Rating:
3.0

Thks

Janet Eligah  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Neal Smith 
Rating:
1.0

I was not informed of additional fees. charged, after being told there were no additional fees!! AND refused a refund! FRAUD! DONT tell me everything is good and no additional fees, then after I am gone charge me. BAD BUSINESS ETHICS.

Ginger Quinton 
Rating:
1.0

Bad staff

Maria Sanchez 
Rating:
5.0

Nothing that I’m aware of. Great staff!

Devin Coit 
Rating:
5.0

Customer did not leave a comment.

Kashawn Flowers 
Rating:
5.0

I especially loved being able to reserve and check in on the app

Deborah Gibson 
Rating:
1.0

The man who checked me in was extremely rude. I will not be back to this location

LEYLY BAGHEROF 
Rating:
5.0

They made the move easy!

Glenn Sutherland 
Rating:
5.0

Aaron was very informative, professional, and done as expected.

F R Vogenberg 
Rating:
5.0

Friendly staff.

Ray Olsen 
Rating:
5.0

hard to navigate location. Crew there were great

BRUCE AHERN 
Rating:
4.0

Customer did not leave a comment.

Angelica English 
Rating:
4.0

Customer did not leave a comment.

Scott Binkley 
Rating:
5.0

Customer did not leave a comment.

Lee Harvin 
Rating:
4.0

Customer did not leave a comment.

SAM ELROD 
Rating:
4.0

Customer did not leave a comment.

Travis Powers 
Rating:
5.0

Customer did not leave a comment.

Brantleigh Cook 
Rating:
5.0

Customer did not leave a comment.

Brent Clymer 
Rating:
5.0

Customer did not leave a comment.

Maria Lara 
Rating:
5.0

Customer did not leave a comment.

Melissa Smith 
Rating:
5.0

Customer did not leave a comment.

Timothy Dailey 
Rating:
5.0

On line check in process was simple enough and made my time with the associate at the store very quick. She was very pleasant and professional getting the trailer ready for me and returning the trailer was just as quick with the assistance of the second associate.

Michael Baker 
Rating:
5.0

Customer did not leave a comment.

james joe 
Rating:
5.0

Staff was friendly and professional and was truck was grear

JACK SPARKMAN 
Rating:
1.0

Had an appointment at 11:30 to have a simple hitch mounted, they didn’t take my car in until 12:45, with the excuse that only 2 people were working, didn’t finish until almost 1:30. Didn’t call to say they were running way behind schedule and to come later, no communication whatsoever

Sharon Samela 
Rating:
4.0

Customer did not leave a comment.

Chris Plyler 
Rating:
5.0

Customer wait area... sitting was very limited

Stephen Cruz 
Rating:
5.0

Customer did not leave a comment.

Scott Barrier 
Rating:
5.0

Good service and very convenience location.

Yenny Figueroa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Courtney Ferguson 
Rating:
4.0

Customer did not leave a comment.

Dawn Evans 
Rating:
3.0

Manager Ruben Vega is a really nice guy but he is in need of help. I had hitch and wiring done. Ordered on line but only got hitch first trip wiring was not there had to go back second day for a total of my wait time there of 9 hours . To me that is unacceptable.

Anthony Morton 
Rating:
1.0

The truck smelt like wet dog, or an homeless person was sleeping in. There wasn’t clean in the driving area. The door would not close all the way somebody’s checkbook was in there. That means it wasn’t properly cleaned.

BRANDON TETUAN 
Rating:
4.0

Customer did not leave a comment.

Robert Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leah sole 
Rating:
3.0

Customer did not leave a comment.

Sarok Chalabe 
Rating:
4.0

Customer did not leave a comment.

Arlyn Mouw 
Rating:
5.0

Customer did not leave a comment.

brad strictland 
Rating:
5.0

Customer did not leave a comment.

Tyrone Pitts Jr 
Rating:
5.0

Customer did not leave a comment.

Lindsey Cole 
Rating:
5.0

Customer did not leave a comment.

Rodney Hinson 
Rating:
5.0

Customer did not leave a comment.

Billy Earley 
Rating:
5.0

Both the attendant in Greenville and Port Charlotte were excellent.

Rob Kayla 
Rating:
5.0

Customer did not leave a comment.

Kayla Anthony 
Rating:
5.0

Very friendly staff

jonathan welch 
Rating:
3.0

Customer did not leave a comment.

JAMES DRENNON 
Rating:
1.0

Customer did not leave a comment.

Dmitry Chitlenov 
Rating:
5.0

The employee was very professional. He made sure my trailer was hooked up right. I have used this site before and will us again in the future.

Mike Boring 
Rating:
5.0

The team that works there especially Aaron and Daniel were very helpful and did everything to help me THANK YOU GUYS

Carol Stouffer 
Rating:
3.0

Staff was rude and unhelpful

Terril Bates 
Rating:
5.0

Customer did not leave a comment.

Quinton Kinman 
Rating:
4.0

Better signage to indicate office. Somewhat friendlier staff.

KONSTANTINOS GRAMMENOPOULOS 
Rating:
5.0

The staff was knowledgeable and professional

Keesha Johnson 
Rating:
5.0

Customer did not leave a comment.

Gerardo Espinosa 
Rating:
5.0

Customer did not leave a comment.

Alvin Green 
Rating:
5.0

Customer did not leave a comment.

Thomas Scholten 
Rating:
4.0

drop-off employee was helpful

Bryan Nikla 
Rating:
5.0

Customer did not leave a comment.

Jaime Guadalupe 
Rating:
1.0

Over charged

sharica littlejohn 
Rating:
4.0

Trailer had wiring issues that required roadside assistance. Taillights were dim and nearly non-roadworthy

BRYAN HAWLEY 
Rating:
3.0

The truck was old, brakes did not work well, and it did not smell good. The exterior was beat up terribly. Worst truck I’ve ever had from uhaul.

Steven Boatwright 
Rating:
1.0

Not let someone make a reserve because of a relative doesn't make payments.

Destiny Garrett 
Rating:
5.0

Customer did not leave a comment.

rollin butler 
Rating:
5.0

These folks were very helpful and accommodating

Patrick McGinnis 
Rating:
5.0

Customer did not leave a comment.

Stefone Smith 
Rating:
5.0

Customer did not leave a comment.

Kevin Bouton 
Rating:
5.0

Customer did not leave a comment.

DEATRIA GREEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Fisher  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stanley Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Butler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne Pawlak  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Juliana Lindsey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah Scott  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DORIS DE RIVAS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Allysha Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robin Roach  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Fischer  |  Overall Experience 
Rating:
1.0

The staff was rude, unprofessional, not helpful at all. I’ve communicated with the staff over the phone and in person on many occasions, all I ever got was unprofessional staff. I know in person I dealt with the male store manager and over the phone I dealt with a female. I also know in person I interacted with a African American woman and a Caucasian woman ALL were unprofessional. I would never recommend anyone to this particular location. I’ve been a customer with Uhaul for many years and I’ve used them when I moved from the west coast to the east coast as well as north to south vice versa. I give permission to uhaul to look up my account and see how much I’ve used there company and never have I ever experienced anything like this location.

SUKATI MILLER  |  Overall Experience 
Rating:
1.0

I asked & paid, for a 1.5 bedroom space. Went to store my belongings, 2 days later. He rented me a closet

octavious nance  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Levi Reed  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Presnell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john christopher  |  Overall Experience 
Rating:
4.0

The sales representative, Jesus, was extremely helpful.

DORIS DE RIVAS  |  First Impressions 
Rating:
5.0

Thanks to Everybody I met there at the facility. It was a positive, pleasant experience..

Ronald Shuttlesworth  |  Overall Experience 
Rating:
5.0

Excellent and safe.

ROSE JONES  |  Overall Experience 
Rating:
5.0

Great customer service.

Mark Long  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Logan Ford  |  Overall Experience 
Rating:
1.0

Awful

TIRRIAN GAINES  |  Overall Experience 
Rating:
4.0

Thanks everyone for helping me with my moving/ storage needs. Everyone was patient and kind to me both day and evening staff. And April made sure that I got a bottom storage unit. The guys were very helpful also.

Ronald Shuttlesworth  |  First Impressions 
Rating:
5.0

Costs much less than my non Uulhaul storage in FL.

David Presnell  |  First Impressions 
Rating:
1.0

Booked 2 units plenty in advance since coming from Florida and wanted both outside for convince. 1 unit was occupied and no more available. Gave me an inside unit harder to get stuff into. Dirty and missing parts of the ceiling. Have no choice since I had to unload everything that night.

Vincent Klein  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ciara Scott  |  Overall Experience 
Rating:
5.0

Reuben (The Owner) took excellent care of me and made the entire process easy!

JONATHAN TUCK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JIYA RUTH  |  Overall Experience 
Rating:
5.0

Staff was wonderful!!!

Lakeisha Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHELA HUDSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ciara Scott  |  First Impressions 
Rating:
5.0

2nd was better then the first one

BOBBY HARPER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zach Bossick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JIYA RUTH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Willis  |  First Impressions 
Rating:
2.0

Rarely can you get someone to answer the phone. Even after you've been on hold for 20 min. They said the right person for my question would call me back, but I never recieved a return phone call.

Rachel Lewis  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joanne Wyman  |  Overall Experience 
Rating:
3.0

Did it's job, but wasn't 24 hour access. Also the rates kept increasing and increasing.

Kendrick Alltop  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FREDERICK BROOKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shereka Smith  |  Overall Experience 
Rating:
5.0

Always clean and general manager and employees were friendly!

Brittany Rollando  |  Overall Experience 
Rating:
5.0

Well done 👍🏼.

Raleigh McQueen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAYTRENE SLOAN-FAIR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Zalenski  |  Overall Experience 
Rating:
5.0

I never encountered a group that was as great as Grove St in Greeneville SC

ELIZABETH BECKHAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMETRIUS BACHANDOURIS  |  First Impressions 
Rating:
5.0

The staff was helpful in helping me. The U-Haul app only accommodated me for a small storage space for all my belongings.. The staff saw that all my things would not fit into the small storage space, and willingly accommodated me a bigger space for the first month. Great staff and very stress free experience.

kevin cooper  |  First Impressions 
Rating:
5.0

Overall this U-Haul center was definitely a blessing with my family need at most. We need a place to store some items really quick. The staff was great accommodating us. When we had to come back-and-forth to add or take things out of the storage unit it was easy comfortable safe and secure. I didn’t know how was going to feel about having an outdoor storage unit. But it was definitely a great experience.

Vertie Gause  |  Overall Experience 
Rating:
5.0

The staff was extremely professional and friendly. They gave excellent customer service with a smile

Cynthia Rainey  |  First Impressions 
Rating:
5.0

Excellent service

THERESA COLEMAN  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HELEN WASHINGTON  |  Overall Experience 
Rating:
5.0

They have a great staff at Grove RD

Debra Robinson  |  Overall Experience 
Rating:
2.0

Forced to pay things that weren’t necessary and the storage floors weren’t clean. The staff were ok. The one guy who assisted us with the trailer was great. But the ladies who assisted with the storage were not punctual and typed in the information wrong such as name and ID expiration etc. Overall, bad experience and storage instruction wasn’t clear.

Samuel Berrios  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Robinson  |  First Impressions 
Rating:
5.0

Ty

MARION DODD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SONYA GRAY  |  Overall Experience 
Rating:
5.0

The facility was excellent. But I made my reservation over the phone and they reserved the wrong type of room. I got a pull up instead of way indoor. But I am satisfied. If I need to move to a different type of room I will later down the road.

Vertie Gause  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PRETELLA ROBINSON  |  First Impressions 
Rating:
2.0

Why would someone design a storage facility with multiple floors and no elevator? I told the lady on the phone when I made the reservations for my truck, & storage I didn't want anything on the second floor, and she booked it anyway. The people who work in the actual store were really helpful, and cool, it is not their fault.

ashon mcneil  |  First Impressions 
Rating:
2.0

Building was inside and had no lighting. Even though there was a light switch. Was told lights did not work. Made it very hard to see inside

PATTY WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanna Burnside  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy LYONS  |  Overall Experience 
Rating:
5.0

This uhaul in south carolina is very friendly and very helpful 😀

Yvette Littles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tammy LYONS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John Smith  |  Overall Experience 
Rating:
2.0

Clear directions to where the buildings and units are located

Brandi Gilland  |  Online Move In 
Rating:
4.0

The only thing I can suggest is better communication about the buildings and units the locations.

Brandi Gilland  |  Online Move In 
Rating:
5.0

You guys have been so good to me !!!

Miranda Bowen  |  Overall Experience 
Rating:
5.0

Shereka and April were extremely helpful. They answered all my questions and i had a lot of them. Lol!!!! Great Facility

Michael Mckinney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM FIELDS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessica Holland  |  Overall Experience 
Rating:
2.0

So many times i waited inside for 10+ minutes while an employee helped another customer, and there were other employees doing nothing but staring at me

Thomas Meyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Mckinney  |  First Impressions 
Rating:
5.0

Great staff; very helpful and professional. Facilities well maintained.

Matthew StClair  |  Overall Experience 
Rating:
4.0

Professional and friendly staff. Overall good experience.

Matthew StClair  |  First Impressions 
Rating:
4.0

The guy that set up the account for storage was helpful. His name was Bradley on Grove rd in Greenville SC

Orvia Glover  |  First Impressions 
Rating:
1.0

My experience, unbenongst to me started the day I rented. I was not informed that the storage unit was not at the same place the drop off unit was. The staff at the Uhaul on Grove Rd did not inform me either. There were weird vibes so before leaving the 4x8 cargo rental where the cust serv rep told me to leave it, I called the general customer service line. they worked everything out and informed me of everything. I was not to be charged for anything else other than the rental and free month storage. So, now that all my stuff is in this storage unit on Grove...the key card they give me NEVER WORKS. from the very first time. I cant get in or out. I had to visit my storage unit several times and each time the reps were slow and unwilling to assist in getting me in or out of the gate. A cust serv rep ended up giving me a code *2425#...one of the cust serv reps came up to me and insisted I inform him who gave me the number so he could find the breach in the system. Luckily the last time I went to gather all my things, the gate was open. I packed all my things and took them to Public Storage. This was such a bad experience.

Lorena Campana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Fields  |  Overall Experience 
Rating:
3.0

Was charged a $20 cleaning fee for a small empty box that was left in the uhaul. Also over charged for gas used. I drove less than 10 miles and uhaul charged me for 2 gallons of gas. Was not satisfied after paying for day use only. Felt like they got one over on me.

Travis Archibald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Sams  |  Overall Experience 
Rating:
5.0

Had a bad experience in Richmond, VA. were picked up truck. But when got Greenville,S.C. location everything was straightened out. Thnx to Greenville I was pleased with outcome.

Rod Goldsmith  |  Overall Experience 
Rating:
5.0

Good customer service

Jeff Sams  |  First Impressions 
Rating:
5.0

I have recently relocated to Greenville, SC from Pittsburgh, and Tully went out of his way to accommodate my needs and explain and recommend goods and services he could offer to help in my transition. He was most helpful and friendly.

Jim Crnkovic  |  First Impressions 
Rating:
4.0

#4. Usually the staff is helpful and friendly, but it depends on who is working. Sometimes, certain employees are not as friendly. My only other complaint is that I have a key card for the gate that I was given when I rented my original unit 100 which no longer works since I closed the second unit 123.

Elizabeth Crews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gloria Simpson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carisma Horencewich  |  Overall Experience 
Rating:
5.0

I really appreciate everyone being so nice and kind U-Haul is the go to place

Theresa Anderson  |  Overall Experience 
Rating:
5.0

Everything was great and everyone was nice and friendly U-Haul is the way to go

Theresa Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE EDWARDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sam Hill  |  Overall Experience 
Rating:
5.0

Staff was extremely helpful, and friendly. Thank you.

Maria Lamia  |  Overall Experience 
Rating:
5.0

Staff was polite and helpful, even on busy weekends.

Bartholomew Leon  |  Overall Experience 
Rating:
5.0

Very helpful great customer service

Debra Robinson  |  First Impressions 
Rating:
5.0

The staff is always super friendly and helpful.

Anthony Maneen  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

michael wolter  |  First Impressions 
Rating:
4.0

The staff was friendly and the carts inside the storage building are great. Our only problem/complaint is that the map of buildings and storage units given to us was NOT correct and therefore, we had a very difficult time finding our unit. Otherwise, all went well.

Elizabeth Crews  |  First Impressions 
Rating:
4.0

Wonderful staff. Very helpful. Did get stuck inside the gate for the longest time (prior storm). No way to reach the front desk, so I almost had to jump the fence. Intercom not working.

Mike Creason  |  First Impressions 
Rating:
5.0

Good size

ROOSEVELT WILLIAMS  |  First Impressions 
Rating:
5.0

Pleasant experience, clean retail and service area. Excellent customer service/

paul videla  |  Overall Experience 
Rating:
5.0

None

Don Brenton  |  Overall Experience 
Rating:
3.0

Overall the experience was ok just alot of gossip between the workers about other customers in front of a customers..WOW what happend to having some Confidentiality, its just not good for busines.

Betty Irby  |  First Impressions 
Rating:
5.0

Very helpful, polite,professional and efficient staff. The customer service is impeccable.

Stephen McCullough  |  Overall Experience 
Rating:
5.0

Every thing was great

renae snoddy  |  Overall Experience 
Rating:
5.0

Very helpful

Consander snowden  |  First Impressions 
Rating:
5.0

Worked with me on a difficult situation. Good location, helpful friendly stafff, I will use them again and recommend to friends.

William Westmoreland  |  First Impressions 
Rating:
1.0

Both manager and assistant manager have a very nasty attitude. No one ever answers the phone. I even called while in the store and it was completely empty and still no answer.UNFRIENDLY SERVICE!!!

briana scott  |  Overall Experience 
Rating:
5.0

Thanks to you.

juanita miller  |  Overall Experience 
Rating:
5.0

Jeff & his whole crew are superb!!! Your customer service is #1. Many business & companies could take some tips from you & your whole crew. Thank you for being amazing!

deanna johnson  |  Reservation 
Rating:
5.0

Good service

MARY PONDER  |  Overall Experience 
Rating:
5.0

Very good transaction

richard perkins  |  Overall Experience 
Rating:
5.0

Always enjoy doing business with U-Haul M&S of West Greenville They are the "Good Guys" in the white hats.

JOHN DICKSON  |  Reservation 
Rating:
3.0

It was not the facility but the mess up of our pods. The associates fixed the issue but stress was added to what should have been a simple shipment

Bonita Freitas  |  Overall Experience 
Rating:
4.0

The manager was really nice, welcoming, and helpful with all our questions.

neal rottach  |  Overall Experience 
Rating:
4.0

the owner was a bit condescending. this was our first time renting and he expected us to know everything and at first was a bit rude

cathy carpenter  |  Overall Experience 
Rating:
3.0

When they physically moved units around, ours was facing away from the main area, & it took weeks for a fence to be installed. Then a low fence with no top wires and no cameras installed. NOT SECURE.

Derick Pindroh  |  Overall Experience 
Rating:
5.0

Great experience.

RODNEY KOSER  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

  • History

    We have an adaptive reuse program to better the environment!

Back
To Top