Comentarios del cliente para U-Haul Moving & Storage of Victor

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Victor

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Maria L. en

Grado:

A location in Penfield NY would be nice.

Philip P. en

Grado:

I rented a car transporter trailer. Very smooth transaction, no problems. The scheduler did a great job to find a trailer close to my location. These are great trailers.

Daniel B. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

El cliente no dejó un comentario.

Nicole N. en

Grado:

Nothing! The representative that assisted me Monty harshfield was so friendly and helpful! Excellent customer service!

james M. en

Grado:

El cliente no dejó un comentario.

Kellie M. en

Grado:

Nothing, everything went very smoothly - thank you for helping to make my moving day less stressful

Sky F. en

Grado:

El cliente no dejó un comentario.

Lisa N. en

Grado:

Great experience - helpful employees and seamless process

Jack K. en

Grado:

The service was great!! Location is very convenient! Staff was professional and helpful!!

BRENDA S. en

Grado:

When ordered from a certain place that should be where you can get it, not 50 miles away.

Joseph B. en

Grado:

Good service and professional staff. I will use them again as needed.

Randy D. en

Grado:

El cliente no dejó un comentario.

Mark H. en

Grado:

Tessa did an outstanding job of keeping busy place moving!! She is an exceptional employee.

Keven B. en

Grado:

Great people. Fast and polite. Hooked up tow dolly, made sure all the lights were in working otder and I was on the road.

Richard T. en

Grado:

Nothing at all. This trip was the best service in a long time. There must have been some improvements made

KATHLEEN C. en

Grado:

Get then a new server

Joshua J. en

Grado:

El cliente no dejó un comentario.

Edward K. en

Grado:

The auto transport came unhooked when we arrived in Milton, we backed the transport up to unload the jeep and it popped right off the hitch of the uhaul. We noticed that the wires on the trailer were damaged. We did not hook up the transport the uhaul place did.this could of caused a very serious accident. What if the transport became unhooked on the way over the mountains into PA? This could of killed someone.

Jeffrey L. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

Maybe upgrade equipment for personnel at store location. It is important to have a seamless transactions for employees. Good job overall. I will be back in the spring!

Edward K. en

Grado:

We noticed that once we got to Milton PA..we backed the uhaul up an went to unload the auto transport and the auto transport popped right off the uhaul hitch. If we would of had to back up while on the road traveling, we would of lost the auto transport and the jeep we were hauling. Thank God we were here in Milton when this happened. We could of killed ourselves and/or others. The electric hitch wires were damaged...we never noticed this until we got here in PA.. And the uhaul place was the ones who hooked up the auto transport in NY.. We feel we deserve some sort of refund or something. My new address is 1 Liberty Terrace Watsontown PA 17777

Greg M. en

Grado:

Not change for returning after hours .

Lingadahalli S. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

Wash the inside of windows.

john S. en

Grado:

The girl that took care of me was very nice and very good with customers service

Peter M. en

Grado:

The self check-in site was a little hard to get into, but once I was in, it was a pleasant experience.

TYLER F. en

Grado:

The 24/7 pick up was much more time consuming than anticipated. I wouldn’t use this option again. Would rather go into store and have a personal connection with your employees. I see how it can be convenient for late night pick ups however.

Matthew B. en

Grado:

El cliente no dejó un comentario.

Evan B. en

Grado:

Check out should be made simpler and faster

Gabriel M. en

Grado:

El cliente no dejó un comentario.

Scott L. en

Grado:

El cliente no dejó un comentario.

Rita S. en

Grado:

Location was nice.Printer wasn't working so we couldn't get a receipt. Otherwise good experience always with U-haul!

Justin K. en

Grado:

El cliente no dejó un comentario.

Jody L. en

Grado:

Checking in was difficult. Didn’t have my reservation as I booked it.

Larry N. en

Grado:

Access was excellent even on a rainy day since the vehicle could be loaded or unloaded while under roof. We had several people helping us move. They all said it was great.

anthony f. en

Grado:

Friendly staff. Conveniently located facility. Clean and well maintained. Everything you would expect from uhaul! Thank you to all the people at uhaul of Victor!!

susan z. en

Grado:

Very professional. Would use this facility again, very impressed!

Scott B. en

Grado:

The people were great but no one could find my reservation on the computer. I had just enough time so the delay was unnerving. Kathy was a big help.

Roy P. en

Grado:

This facility went above and beyond to accommodate my storage needs. Returning my rental trailer was quick and easy too. Couldn't be easier - Thank you!

Elaine V. en

Grado:

Adam was outstanding. My pick up he was so helpful getting me on the road. My return he was busy but kept engaged moving quickly to help several customers while working alone. Great asset to Victor st

Doug A. en

Grado:

Great crew, all were friendly and worked hard to complete their tasks.

Rachel H. en

Grado:

Dirty toilet in the bathroom. Bad workers: Didn't know how to set alarm right. Dumb & bad operator on the phone I called due to alarm going off b/c alarm wasn't set right. Too expensive. Overall bad.

Robyn E. en

Grado:

I’m being over charged for the same unit that I see online for $30 cheaper and have been charged a $50 late fee at times for being 1 day late with payment.

Carrie K. en

Grado:

Great experience overall.

Laura M. en

Grado:

The storage unit was perfect for the month that we needed it. Temperature controlling is a great feature. And it was nice that it was free due to our one way truck rental!

Ted K. en

Grado:

very friendly and helpful

Elba V. en

Grado:

Storage space offered was smaller than expected, a larger unit was not available though offered. I almost lost the contracted Moving Help and I had to go to another UHaul. It was a nightmare for me.

TYLER C. en

Grado:

Nothing against the facility but if you pay for storage you should have 24 hour access to your own personal belongings instead of business hours. I’m sure there is a reason but this is for corporate.