Comentarios de los clientes para U-Haul Moving & Storage of Veterans Park

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Veterans Park

Clasificación general:

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Tom S. | Overall Experience |
Clasificación:

Kristina and crew were great to work with!

Maria B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN H.
Clasificación:

awesome

robert t. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ronda l. | Overall Experience |
Clasificación:

The people who work there were always very helpful and friendly!!!

DAVID R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Shahbaz H. | Overall Experience |
Clasificación:

It was my pleasure to rent a storage with UHAAUL. All staffs were very courteous and helpful. Thank you UHAAUL.

TRACY K.
Clasificación:

El cliente no dejó un comentario.

Arlene S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mariella L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JAMIE M.
Clasificación:

Perfect rental

JERRY M.
Clasificación:

I was originally supposed to pick up at a different location but I was not notified via text (preferred contact method) of the change in pick up location. Other than that, everything was very good.

DANA C.
Clasificación:

Vehicle was dirty.

MICHAEL D.
Clasificación:

The Manager, Christina at the Sierra Vista store on Fry Blvd was very friendly, helpful and kind.

CHARLES P.
Clasificación:

El cliente no dejó un comentario.

RICHARD M.
Clasificación:

Nice newer pickup for getting things done

Barnabas K.
Clasificación:

Greatly clean, new facilities, and kind, and professional staffs! Appreciate it!

Shaqueta P.
Clasificación:

El cliente no dejó un comentario.

sue ann c. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JOHN K.
Clasificación:

In and out with no issues. Very good customer service.

PEDRO R.
Clasificación:

El cliente no dejó un comentario.

DANIEL B.
Clasificación:

Van was not clean. The windshields layers of snow and ice that I had to clear. Interior has a lot of straw wrappers, receipts, and random bits of trash. Dash had mystery sticky mess here and there around radio and controls. I had no mechanical issues but the drivers door does not seal and required ear plugs to drive. A diesel motor would be appreciated. It really struggled on hills and fuel economy was 8-10 mpg with a small gas motor.

Julee M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

CHRISTIAN J.
Clasificación:

The guys were fantastic! absolutely no complaints!

Patricia C.
Clasificación:

El cliente no dejó un comentario.

MICHAEL D.
Clasificación:

El cliente no dejó un comentario.

RONALD S.
Clasificación:

El cliente no dejó un comentario.

AAron C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

toby R.
Clasificación:

El cliente no dejó un comentario.

Ronald B.
Clasificación:

The trailer leaked a little. Some of my stuff got wet

LINDA H.
Clasificación:

Very nice new location! Staff very friendly and helpful

MARICLAIRE M.
Clasificación:

El cliente no dejó un comentario.

mary f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

GUY P.
Clasificación:

Desk representative need improvement. You have two representatives are assisting their customers with other customers waiting to be seen. However, one representative finished their business, see the next customer in line but leave and tend other business, while the next customer waits to be assisted by the second representative at their conclusion of business. When the second representative calls the next customer, then, the first representative assist the other customer. This is bad customer service.

john R.
Clasificación:

El cliente no dejó un comentario.

LONNIE H.
Clasificación:

Outstanding customer service and great professionalism. Equipment worked perfectly and the Truck was excellent.

susan T.
Clasificación:

El cliente no dejó un comentario.

susan T.
Clasificación:

El cliente no dejó un comentario.

Brennan L.
Clasificación:

El cliente no dejó un comentario.

SUSAN C.
Clasificación:

Advised David of issues. Above and beyond... This location and Manager have always been very helpful and friendly

ANGEL N.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

Honor military discounts for veterans would be definitely a plus

DEBRA T.
Clasificación:

Not a thing. Very professional staff. In and out in no time.

STEPHEN A.
Clasificación:

El cliente no dejó un comentario.

Timothy S.
Clasificación:

none

THOMAS E.
Clasificación:

El cliente no dejó un comentario.

KIM W.
Clasificación:

Have each location on the same page when it comes to charges.

THOMAS N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JEFFERY H.
Clasificación:

El cliente no dejó un comentario.

Bertha B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

BERTHA B.
Clasificación:

El cliente no dejó un comentario.

Jalen H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

PHILLIP S.
Clasificación:

El cliente no dejó un comentario.

Quentin H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bianca M.
Clasificación:

None of the workers were wearing masks when I picked up and dropped off which I found very unprofessional and careless.

karen m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MIKE S.
Clasificación:

Thank you for great customer service.

Albert L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jennifer C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

lisa s. | First Impressions |
Clasificación:

Never been disappointed whether in Arizona or Texas. Thank you for your great customer relations

Janet M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Lisa E.
Clasificación:

I could never access my Uhaul account bc it always told me my password was invalid. I would just have to wait for a text or call from Uhaul.

JON S.
Clasificación:

El cliente no dejó un comentario.

MONICA L.
Clasificación:

Customer service was great!

ROBERT T.
Clasificación:

El cliente no dejó un comentario.

BRUCE N.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

El cliente no dejó un comentario.

KENNETH T.
Clasificación:

El cliente no dejó un comentario.

EDD G.
Clasificación:

El cliente no dejó un comentario.

George K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN R.
Clasificación:

El cliente no dejó un comentario.

Jeffry G.
Clasificación:

El cliente no dejó un comentario.

DeDe N. | First Impressions |
Clasificación:

We were greeted by Tye when we arrived and he walked us through the process and made it very easy. Great customer service. Thanks uhaul and Tye

SUSAN M. | Overall Experience |
Clasificación:

The staff was awesome

MARC D.
Clasificación:

great service!

TIMOTHY V.
Clasificación:

Checked us right in. The facility was clean and well organized and the staff were very helpful.

JIMMIE S.
Clasificación:

The staff I have dealt with are friendly and courteous.

Marianne O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

REBECCA H.
Clasificación:

El cliente no dejó un comentario.

Gina D.
Clasificación:

El cliente no dejó un comentario.

Dianna B.
Clasificación:

El cliente no dejó un comentario.

PAUL S.
Clasificación:

El cliente no dejó un comentario.

Candy K.
Clasificación:

El cliente no dejó un comentario.

SEAN H.
Clasificación:

El cliente no dejó un comentario.

Linda H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Josseck S. | Overall Experience |
Clasificación:

Thank you!

SAMUEL H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Phillip D. | Overall Experience |
Clasificación:

Since I have to access my unit with a key card and my lock along with cameras recording, why can't I access my unit any time I want to? I needed to get some cold weather camping gear late one night but I couldn't access my unit without setting off the alarm. That needs to be accessible 24 hours a day.

James T. | Overall Experience |
Clasificación:

No Issues

ALICE H.
Clasificación:

El cliente no dejó un comentario.

MICHELLE M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Becky L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Anne G. | First Impressions |
Clasificación:

Nice people, very clean facility and secure.

MARGARET K.
Clasificación:

Nice young man came out and helped me unhook the trailer and was pleasant and kind.

PATTI K.
Clasificación:

Nothing

GARY W.
Clasificación:

The man who rented the truck to me was very rude. In fact, the customer behind me actually met me in the parking lot to say how rude the uhaul worker was. I would NEVER use this location again because of your employee.

JAMES R.
Clasificación:

The person that rented me the unit was very rude to the old woman before me then while helping me he was complaining about her and how he has a new employee working with him on a Sunday. Very unprofessional.

Shannon H.
Clasificación:

El cliente no dejó un comentario.

THOMAS M.
Clasificación:

El cliente no dejó un comentario.

THOMAS N. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

THOMAS N.
Clasificación:

El cliente no dejó un comentario.

DEBBRAH H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

joel b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Rodney W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James R.
Clasificación:

El cliente no dejó un comentario.

CATHY L. | Overall Experience |
Clasificación:

They were all very accommodating and nice. Great service.

Dylan W.
Clasificación:

El cliente no dejó un comentario.

ANTHONY G.
Clasificación:

El cliente no dejó un comentario.

Travis C.
Clasificación:

Double check the trailer connection to be sure that the brake chain is properly connected.

Janice F.
Clasificación:

Hire employees that want to help their customers. We rented a truck at 7:00 am on Saturday morning. After doing the paperwork, the clerk handed us the keys and told us to find the truck in the outside yard. We thought this was very rude. This yard has over 30 trucks sitting around. We had to drive up and down all the isles to find this truck. They could have put this truck in a special area for pickup for us. Will not use this U Haul station again.

Anthony G.
Clasificación:

El cliente no dejó un comentario.

ROBERT T.
Clasificación:

The staff was very helpfully. I couldn't have asked for a better experience.

Jason W.
Clasificación:

Please have staff wear masks during pandemic

Linda H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David A. | First Impressions |
Clasificación:

Tony was awesome. He explained everything to us and was very helpful. Checked in on us to see if there was anything that we needed or if he could assist us.

Deborah M. | Overall Experience |
Clasificación:

The only thing that was annoying never being able to reach them by phone

David M.
Clasificación:

MUCH better experience than we had in August when we rented trucks for the Primary Election. Thank you! See you in 2022 when we have two more statewide elections.

gordon W.
Clasificación:

Everything went well.

Lou S.
Clasificación:

El cliente no dejó un comentario.

MELISSA B.
Clasificación:

Everything was great.

THOMAS B.
Clasificación:

I should sue you. Didn't deliver reserved truck. Didn't deliver on email that stated guaranteed item. Customer service was rude unhelpful and arrogant. Worst experianxe ever. Lost hundreds of dollars as a result

ROBERT W. | First Impressions |
Clasificación:

The staff were helpful & easy to talk with , good overall experience

CELESTE R.
Clasificación:

El cliente no dejó un comentario.

Beverly Ann P. | Overall Experience |
Clasificación:

The staff was always friendly & helpful. They offered different options to help me decide on a size. Alway felt safe & my unit was secure. Very easy access. Great place & good price for climate controlled storage.

JOHN S.
Clasificación:

El cliente no dejó un comentario.

DORTHEY O.
Clasificación:

Great new location very easy to use.

BENJAMIN M.
Clasificación:

Check out and Check in went very well, Great Job.

Marla W. | Online Move In |
Clasificación:

Easy move in process. The unit was very clean and easy to move into. Thank you!!

JESSE D.
Clasificación:

Fix the payment software so it doesn't take 15 mins to do a simple payment.

RONALD P.
Clasificación:

El cliente no dejó un comentario.

Cody P.
Clasificación:

El cliente no dejó un comentario.

Brien M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mark S. | Overall Experience |
Clasificación:

Great facility and superb staff.

Matthew G.
Clasificación:

El cliente no dejó un comentario.

Patti K.
Clasificación:

Helpful with date changes and pick up options. If you need to move, don't waste your time looking around. This is the place to go.

Judith F.
Clasificación:

El cliente no dejó un comentario.

ROBERT W.
Clasificación:

BEST U HAUL EXPERIENCE I EVER HAD / TONY HUGHES WAS OUTSTANDING

Donald G.
Clasificación:

Jesus was exceptionally helpful! Very professional, and knowable, and worked in a timely manner! Being partially disabled, he assisted in hooking up the trailer. Always treated well at this store!!! Thank you!

Mary N.
Clasificación:

El cliente no dejó un comentario.

GEORGE M.
Clasificación:

El cliente no dejó un comentario.

Shirley S.
Clasificación:

Parking break broken, directions that clearly state where the lock boxes are need to be added because the picture is generic and whose a keycode lock.

JOSEPH G.
Clasificación:

The staff was friendly and very helpful. I have a storage unit at the same location and work with the staff and management is always a pleasure.

THOMAS E.
Clasificación:

Guys at the front desk were awesome.. guy who received the truck back was a jerk.. FYI

Keith H.
Clasificación:

El cliente no dejó un comentario.

Jullian N.
Clasificación:

El cliente no dejó un comentario.

Kimberly R.
Clasificación:

I felt like it was the best part of my day being able to walk in with speedy and great service and return the vehicle so efficiently. The staff are all very helpful and cheerful, especially when moving is so stressful within itself. Thank you.

SAMUEL H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

robert t. | First Impressions |
Clasificación:

Great customer service

marianne m. | Overall Experience |
Clasificación:

I was particularly impressed with the helpfulness of the staff. Everyone I dealt with -- from the office staff to the cleaning staff -- was pleasant and happy to help with anything I needed.

Paula S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Zayarie V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

calro m. | First Impressions |
Clasificación:

Nice work .Thank You

Robert D. | Overall Experience |
Clasificación:

Everything about this facility was nothing but top rated The staff is incredible, the most helpful I have ever encountered

Michael z. | Online Move In |
Clasificación:

outstanding service

Jacob M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jerome L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kisha C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHER T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Betty Lou T. | Overall Experience |
Clasificación:

Spacious parking, restroom and wifi.

Karen T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Stacie N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dana C. | First Impressions |
Clasificación:

Excellent location and great use of the old Kmart building allowing for perfect temperature control.

Karyn R. | Overall Experience |
Clasificación:

Don’t understand the policy why certain units are open and others aren’t in the same sections. It was a good experience except for that there are no breaks on the carts and the sidewalk and pavement are sloped downhill so loading/unloading or challenging.

Mark S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Barbara S. | First Impressions |
Clasificación:

You can’t beat this service. The staff goes above and beyond to make sure that everything you need is taking care of

Dawn C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Karen T. | First Impressions |
Clasificación:

They were so very helpful in getting things straight with our storage. I kept trying to find out where I was suppose to go because the movers office was telling me one thing and they couldn’t find my reservation. Was so relieved when I contacted them.

Paul W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Paula S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Stephen B. | Overall Experience |
Clasificación:

The Best.Thank You.SJB.

Catherine M C. | First Impressions |
Clasificación:

Thanks for making the end of the trip so easy for me. I chose to have extra storage there.

Larry G. | First Impressions |
Clasificación:

Staff very friendly and helpful

Linda M. | First Impressions |
Clasificación:

Friendly and helpful staff. Clean facility. Great experience!

Lester E. | First Impressions |
Clasificación:

aa went well

Dana W. | First Impressions |
Clasificación:

Thank you!

DAWN A. | Overall Experience |
Clasificación:

Its an indoor facility where something had spilled on the floor in the walkways, tracked everywhere and on one of the carts. It was there the next day too. Other than that, very good & would use again

Richard R. | First Impressions |
Clasificación:

Check-in was quick and pleasant.

Peter S. | First Impressions |
Clasificación:

Excellent customer service and friendly staff

DAWN A. | First Impressions |
Clasificación:

All questions were answered plus the tour and tips = 100% confidence for accessing and storing in my unit

Cerelle C. | Overall Experience |
Clasificación:

The staff are amazing! They definitely go above and beyond for customers!

Jennie L. | First Impressions |
Clasificación:

they showed me where my storage unit was at and told me i could pick up my truck there also

alice s. | Overall Experience |
Clasificación:

Great service

James Q. | Overall Experience |
Clasificación:

Good job!

liz Y. | Overall Experience |
Clasificación:

The staff was by far the best part of my experience. Their tireless efforts made me feel like the most important part of their days. Kristina even researched & fixed other people’s errors to help.

Blair W. | Overall Experience |
Clasificación:

I called this location because I had been charged for a ubox that was returned on 4/9. The manager was very helpful, professional and courteous and processed a refund very quickly.

Paul P. | Overall Experience |
Clasificación:

Heather, counter person was awesome and helpful. She went above and beyond. Allen helped get my pod to my house, stayed and helped unload it as well. Very nice kid and helpful.

Susan P. | Overall Experience |
Clasificación:

great service!

Joseph B. | Overall Experience |
Clasificación:

Very professional and helpful-the people went out of their way to be helpful

Marilyn H. | Overall Experience |
Clasificación:

A perfect moving experience.

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