El cliente no dejó un comentario.STEPHEN F.
Customer Reviews for U-Haul Moving & Storage of Veterans Park
Sierra Vista, AZ 85635
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHARLES A.
You need to update the internet to reflect the correct address. I went to Fry Blvd address first.WALTER P.
El cliente no dejó un comentario.JOSEPH G.
excellent experience with U haul, great staffHAROLD T.
Great job, friendly and helpful.john M.
Fix the online process for getting a storage spaceWILLIAM FRANK S.
El cliente no dejó un comentario.ANDREW M.
This facility is very well stocked with every moving-related rental product. In and out!ARTURO C.
My trailer was clean and ready for me when I arrived. The Young man who connected the trailer to my vehicle was knowledgeable and efficient grestexperienceJACK C.
Good Customer Service.JAMES ARNOLD C.
El cliente no dejó un comentario.WAYNE J.
After hours check out was confusion. Tire light was on and no response on phone after hours. Took risk and drove it anyway.ANTHONY M.
El cliente no dejó un comentario.Jeffery H.
It started a little rough but in the end Uhaul went up and above. Very satisfiedLEROY B.
The guy was out the door of the building before I got out of the truck. Super helpful & sharp as a tack. He made my day.Sean O.
El cliente no dejó un comentario.JAMES M.
Clean out cab & windshieldVALERIE L.
Great experience. All workers i encountered were very helpful. Whole process was easy.JULINNA S.
El cliente no dejó un comentario.JONATHAN S.
Let customers know when the pickup location is changed. I arrived at the location I made the reservation at and was told (after waiting in line behind two other customers) that my truck was miles away at this location. VERY INCONVENIENT for meRenee R.
THE CREW DOWN THERE WAS UNREAL. they did a super job while dealing with me, I got sick and I know I caused them some grief and i was really sorry about that but they took it and ran. never missed a beat they worked with me up to and including the day im returned the big truck. those guys are really great i really could not have ask for more. very professional and will to and do go out of their way to make sur you have what you nede to get your job done! Great job. Thank you!! John DeichertJOHN D.
El cliente no dejó un comentario.CHARLES A.
Your staff is friendly, courteous, tidy and competent. Your facility at the old K-Mart is clean, inviting and well equipped inside & out. I have no recommendations for improvement - keep up the good work!CHARLES N.
Both agents who checked me out and in were great and helpfulSOPHIA R.
El cliente no dejó un comentario.JAY H.
Training for your employees to tell customers about what on contract.John H.
El cliente no dejó un comentario.SANDRA B.
El cliente no dejó un comentario.CHRISTOPHER D.
El cliente no dejó un comentario.AUNTRILL R. | First Impressions
El cliente no dejó un comentario.Kevin b. | First Impressions
El cliente no dejó un comentario.MICHELLE L.
El cliente no dejó un comentario.RAYMOND F.
El cliente no dejó un comentario.CHARLES M.
Great experience with uhaul, clean truck and no issues along our trip. Friendly and helpful staff answered all questions and kept us in the knowSCOTT W.
Daniel was very pleasant when returning the truck, made it feel like full service at its best. Counter help at the pickup were also very kind.DANIEL V.
El cliente no dejó un comentario.KIMBERLY S.
El cliente no dejó un comentario.Johnny P.
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.Johnnie T.
Very nice people, This is the third time dealing with them and and very happy with the service. Equipment was an issue!Johnnie T.
I feel the need to draw attention to the extraordinary effort and dedication of the Assistant Manager, Tony Hughes, of the "Uhaul Moving and Storage of Veterans Park", Sierra Vista, AZ, Uhaul dealership. Having driven 200 miles to pick up our reserved car transport trailer, we arrived to discover the customer who was to have returned the trailer had not done so per the contracted schedule. It looked like we'd have to wait half a day or more for another trailer to become available...EXCEPT that Tony, the Asst Mgr, got on the phone to other customers scheduled to be returning trailers -- and he used exceptional customer service and negotiation skills to induce one customer to bring their (returning) trailer in early. The upshot was that he had us another trailer inside of an hour -- despite the fact that it was a customer's, not Uhaul's, fault that the reserved trailer had not been there on time. If I still had my own business, I'd want exceptional employees like Tony Hughes leading my team. Great job, Tony! And thanks again! (I hope Uhaul corporate is adequately appreciative of what Tony is doing for their effectiveness and reputation.) GJ in NM.GREGORY J.
El cliente no dejó un comentario.EUGENE B.
Simple, if you need a truck, trailer boxes a new hitch put on, just come in to U-Hual, they have it allLARRY T.
El cliente no dejó un comentario.bonnie W.
El cliente no dejó un comentario.ERICK W.
Thank you and your staff for helping out with me getting a storage space thank you and have a pleasant MondayGEORGE V. | First Impressions
Great location and equipment and great staffRALPH K.
Please double check lights for night driving, the car dolly I rented had faulty wiring, I had to drive without a driver side tail light for most of my trip. Didn't realize it until I was 2.5 hours from my destination. In my opinion just an oversight. I will continue to give U-Haul my business.JORGE E.
Cab smelled very strongly of cigarettes.DEETE B.
No issues from start to finish! Thank you!JULIA M.
There were issues with my return and the nice gentleman that assisted me made sure all issues were resolved before I left. He was so helpful and resolved the issue right away. When my family goes to move again, I will make sure to use this location again.Tracy S.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Deborah L.
Two gentleman were nice and also funny! Great to work with.BRENDA W.
El cliente no dejó un comentario.THARIN D.
El cliente no dejó un comentario.EDWIN E.
El cliente no dejó un comentario.CATHERINE M.
Drop off was good.PREZY M.
El cliente no dejó un comentario.Tara R. | Overall Experience
Great customer service, trailer was readily available, technician connected the trailer efficiently and within 15 minutes, I was on my way.Stan C.
Very helpful and answered all question fast.WAYNE R. | First Impressions
El cliente no dejó un comentario.ROY W.
Great service by the assistant manager.Paul W. | Overall Experience
Left a garage door opener in the truck. Wasn't found by the person who cleaned the truck.PAUL W.
El cliente no dejó un comentario.Donna B.
El cliente no dejó un comentario.DEBRA D.
This uhaul is my go to location and they are always friendly and helpful. I rented a 6x12 enclosed trailer for a local move and the only issue was that there a lock on the back of the enclosure. I didn't notice it until after I picked up the trailer and got to my house. Just had to break off the lock.Kevin M.
Just keep doing what you are doing.jerry M.
Maintain equipmentjohn G.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.BOBBY C.
I could not reach anyone on the phone without being on hold for an hour and then got corporate and not Sierra Vista. No one answers the phones. You need to fix the phones. I got 3 UBoxes, but only uised 2. Still waiting for the credit for the one I did not use. Also, my account says I have a $24.36 credit. Why was I over charged and how do I get the money back? Why did you charge me for my moving help 5 weeks before I used them? You charged me when I made the reservation. The phones and billed problems are unacceptable. The people in Sierra Vista were great - especially Kristina Lohse. Would go there again. But, the corporate problems out way the good.karen O.
El cliente no dejó un comentario.MARK ALLEN P.
Thank you for the help!KERRY C. | First Impressions
The gentlemen involved in answering my questions and then leasing the unit were very helpful, considerate and easy to converse with. Made me feel right at home!Mark W. | First Impressions
I never got to really use the unit- I had a reservation, but upon going and being told that I could upgrade to a larger unit since there were 2, I was told that this local facility can NOT ever reserve anything- once you put your name in your month starts- so when our U-haul truck full of stuff comes across country arriving to put the stuff in MAYBE they will have a unit ready- we do like the first month free - we have 3 weeks between arrival and our apartment opening up. The relative that is here already reserved in June or July and walked in there yesterday to check on the change in actual storage spot. I was briefly reassured after the gruff and irritated correction that the busy season is ending and we SHOULD get one- who knows which size and where.Marie H. | Overall Experience
El cliente no dejó un comentario.Jeremiah L.
El cliente no dejó un comentario.RYAN D.
El cliente no dejó un comentario.JASON Z.
My trailer was filthy inside, which was a bummer especially since there were multiple trailers and they all appeared clean.TRACI W.
El cliente no dejó un comentario.Jeff O.
El cliente no dejó un comentario.MESCHELLE M.
PM the truck. The fuel tank or fill line leaked every time I got fuel.Gregory B.
When I got there they told me I had a large truck. I call and made a reservation for regular pick up truck was going just to dump taking carpet and king mattress so they said they only had a van...YOU CAN'T FIT A KING MATTRESS IN VAN!!!! WHEN I call for reservation I told her any Day I just need truck...so now I have to get truck for mattress not at ALL HAPPY WITH UHAUL.....RENA B.
El cliente no dejó un comentario.Randall S.
El cliente no dejó un comentario.IAN M.
El cliente no dejó un comentario.JOHN B.
Very easy process of picking up and dropping off!JESSICA G.
El cliente no dejó un comentario.JOHNNY M.
El cliente no dejó un comentario.MARICLAIRE M.
El cliente no dejó un comentario.Chasen H.
El cliente no dejó un comentario.JOHN T.
Joshua and your staff were wonderful and a great helpROGER C.
How about not overcharging them when you return equipment on timeRYAN R.
El cliente no dejó un comentario.Claudia W.
Jo Santos was extremely helpful thx!EZEKIEL S.
El cliente no dejó un comentario.RODNEY A.
El cliente no dejó un comentario.KAREN ELIZABETH D.
When I reserved I completed 100%, name, address, email, phone, credit card, drivers license. So I called in when I arrived because I sat there for over ten minutes waiting in the loading zone but no one comes outside. Person on phone says I need to come in even if I did online. So I go in and person inside said everything is already completed because I did everything online. Only thing I need to do is insert credit card for payment. Person said everything saves but not credit card. So why can't this be done outside when getting equipment hooked up? Also there was a room on the side of the customer counter where five other workers just sitting.Gary T.
El cliente no dejó un comentario.Kurt H.
personnel were good .truck was in a damaged condition which required more time to get an agent out to the vehicle and mark all of the damage. this should have been done BEFORE the customer gets there. Also the gas level should have been filled rather than the 1/4 tank I got.JAMES R.
El cliente no dejó un comentario.PAMELA J.
I worked with this company for a cross country move. I used the Storage units and their vehicles for a local move. I also used their UBOX service to assist a friend on short notice. The Manager of this store, Kristina, is fantastic. She and her crew helped me with anything that i needed. I even had a mishap with some of my furniture and the U-Haul crew was there to assist. Even the storage cleaning person assisted me by telling me about the loading bays. I cannot say enough good things about this store. I am a firm believer that a businesses success is a result of the leadership and the team. Kristina has empowered her team to assist customers and she leads by example and does exactly what she wants her team to do. There are a few other uhaul facilities in town but i will recommend this facility to everyone I know.JOSHUA W.
Keep up the good work.DANIEL M.
El cliente no dejó un comentario.GISELE M.
Apartment complex changed my move-in date 4 times. Didn't know what "move-in nightmare" meant before this. U-Haul staff made moving so much more manageable. Uhaul was the only stable thing during my moving process. Staff were understanding and flexible as I stressed my way through moving. So glad I went with U-haul!! Got quoted by other moving companies in the area and uhaul was also the best price.CIERRA H.
El cliente no dejó un comentario.Adam T.
El cliente no dejó un comentario.Justine S. | Overall Experience
This location is extremely busy, due to a shortage of available support from commercial moving companies for the local military base. As a result, their inventory of trucks is almost completely reserved each day, and walk in reservations are nearly impossible. U-Haul might consider examining local surges in demand and supplement their inventory if possible. We would have liked a larger truck with a ramp, but none were available, so we weren't able to move everything we needed to. Overall, a great experience despite the surge in demand in our market.MATTHEW C F.
El cliente no dejó un comentario.Christa S. | Overall Experience
El cliente no dejó un comentario.Marc L. | Overall Experience
El cliente no dejó un comentario.Gary P. | First Impressions
First impressions are the most important and when I walked into the office, it was so very clean and tidy! I loved the storage size demos in the office that show you what a 5 x 5 or 5 x 10 actually looks like. I thought I wanted a 5 x 5, but after seeing it, I went with the 5 x 10. The gentlemen who helped me out were friendly, funny, and helpful. They set me up on an autopay (because I didn't want to deal with remembering such an important bill) and explained the card key. Added bonus was the knowing there is such good security. I will definitely recommend this facility! Wish I remembered the name of the gentleman who helped me. He was great.Britta A. | First Impressions
El cliente no dejó un comentario.SEAN M. | First Impressions
Both rental (Phx) and drop facility (SV) was amazing. Our bonus was the free month storage. So we could PUT our stuff away and not be "PACKED" in our new home. THANK YOULisa G. | Overall Experience
El cliente no dejó un comentario.John T. | First Impressions
Levi was excellent and really helped with the check in process. He deserves five stars. I had reserved a storage unit online, only to find that none was available when I arrived. Levi worked to find an available space and ensure that I was able to rent it. It is a concern to me that I reserved a space on line, following Uhaul's process, then after traveling across country, finding that my reservation was essentially worthless. That's a 3 star performance, maybe 2.David E. | First Impressions
I think you guys are the best and it’s good to see the Kmart building was put to good use LOLTeddy K. | First Impressions
El cliente no dejó un comentario.Albert S. | First Impressions
El cliente no dejó un comentario.Elizabeth C. | First Impressions
Customer service was outstanding, thank you.Arthur G. | Overall Experience
Both Location's : pick and drop off, the staff were amazing and Friendly.Lisa G. | First Impressions
El cliente no dejó un comentario.Dianne B. | First Impressions
Great friendly staff. Highly recommend.MICHAEL D. | Overall Experience
The courtesy is excellent for a service company.taigen r. | First Impressions
El cliente no dejó un comentario.Monica H. | First Impressions
El cliente no dejó un comentario.Denise H. | First Impressions
Kind staff, well organized and always willing to assist.MICHAEL D. | First Impressions
Staff personnel were very helpful. The complementary carts were greatly appreciated & allowed me to unload in about half the time I expected.Jeffrey B. | First Impressions
El cliente no dejó un comentario.Eugene G. | First Impressions
When we were loading our stuff into the storage unit there was a lady walking around offering to help making a lot easier to find what we're looking for and things like that. We're really appreciated her presence.when we were loading our stuff into the storage unit there was a lady walking around offering to help making a lot easier to find what we're looking for and things like that. We're really appreciated her presence.Gary W. | First Impressions
The facility itself and people are amazing. However the bombardment of text messages and emails to take a survey is overwhelming. Please stop sending.Daniella D. | Online Move In
It is a very good with great customer service. I appreciated their help. Very nice and convenient location.DAVID H. | Overall Experience
The employees were friendly and incredibly helpful.Kelly H. | Online Move In
Wouldn't store anything anywhere else! Clean and cool units!Lindsey L A. | Overall Experience
El cliente no dejó un comentario.CARLOS B. | First Impressions
A wonderful experience.Arlene S. | Overall Experience
Nice facility and employees I just think it’s priced a little to high.luke r. | First Impressions
The staff were extremely helpful and very pleasant to work withBryan K. | First Impressions
Used Many times and have NEVER had a bad N experience. They go out of their way to take care N of every customer !!!!!BARBARA S. | First Impressions
El cliente no dejó un comentario.Debbie D. | Overall Experience
I needed help unloading the truck but was unable to do so because the place was understaffed. I'll try again either today or tomorrow but since I can't unload it without help, I'll have to turn the truck in with my belongings and they can trash it I guess.Lavonne B. | First Impressions
They have push cart available to assist with loading and unloading. Very helpful.JOSHUA W. | First Impressions
El cliente no dejó un comentario.Julian S. | Overall Experience
Used during our move out of Sierra Vista. Excellent staff, good prices, secure place for our household goods. Would recommend to anyone who needs a storage unit.Michael D. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHERMICHA A. | First Impressions
Thanks so much!!/Tinae P. | First Impressions
The staff are always very polite and very helpful. The manager is very loyal to her customers she is a great manager and this U-Haul is ran very well and very smoothJustine S. | First Impressions
El cliente no dejó un comentario.jay b. | Overall Experience
Helpful, friendly staff, no problems. Big clean locationJulian S. | First Impressions
You've got a really good crew. Give them all a pay raise.Steven H. | First Impressions
El cliente no dejó un comentario.aaron T. | First Impressions
Kristina and crew were great to work with!Tom S. | Overall Experience
El cliente no dejó un comentario.Maria B. | Overall Experience
El cliente no dejó un comentario.robert t. | Overall Experience
The people who work there were always very helpful and friendly!!!ronda l. | Overall Experience
El cliente no dejó un comentario.DAVID R. | Overall Experience
It was my pleasure to rent a storage with UHAAUL. All staffs were very courteous and helpful. Thank you UHAAUL.Shahbaz H. | Overall Experience
El cliente no dejó un comentario.Arlene S. | First Impressions
El cliente no dejó un comentario.Mariella L. | First Impressions
El cliente no dejó un comentario.sue ann c. | First Impressions
El cliente no dejó un comentario.Julee M. | First Impressions
El cliente no dejó un comentario.AAron C. | First Impressions
El cliente no dejó un comentario.mary f. | First Impressions
El cliente no dejó un comentario.THOMAS N. | Overall Experience
El cliente no dejó un comentario.Bertha B. | Overall Experience
El cliente no dejó un comentario.Jalen H. | Overall Experience
El cliente no dejó un comentario.Quentin H. | First Impressions
El cliente no dejó un comentario.karen m. | Overall Experience
El cliente no dejó un comentario.Albert L. | Overall Experience
El cliente no dejó un comentario.Jennifer C. | First Impressions
Never been disappointed whether in Arizona or Texas. Thank you for your great customer relationslisa s. | First Impressions
El cliente no dejó un comentario.Janet M. | First Impressions
El cliente no dejó un comentario.ROBERT V. | Overall Experience
El cliente no dejó un comentario.George K. | Overall Experience
We were greeted by Tye when we arrived and he walked us through the process and made it very easy. Great customer service. Thanks uhaul and TyeDeDe N. | First Impressions
The staff was awesomeSUSAN M. | Overall Experience
El cliente no dejó un comentario.Marianne O. | Overall Experience
El cliente no dejó un comentario.Linda H. | Overall Experience
¡Gracias!Josseck S. | Overall Experience
El cliente no dejó un comentario.SAMUEL H. | Overall Experience
Since I have to access my unit with a key card and my lock along with cameras recording, why can't I access my unit any time I want to? I needed to get some cold weather camping gear late one night but I couldn't access my unit without setting off the alarm. That needs to be accessible 24 hours a day.Phillip D. | Overall Experience
No IssuesJames T. | Overall Experience
El cliente no dejó un comentario.MICHELLE M. | First Impressions
El cliente no dejó un comentario.Becky L. | Overall Experience
El cliente no dejó un comentario.John T. | Overall Experience
Nice people, very clean facility and secure.Anne G. | First Impressions
El cliente no dejó un comentario.THOMAS N. | First Impressions
El cliente no dejó un comentario.DEBBRAH H. | First Impressions
El cliente no dejó un comentario.joel b. | First Impressions
El cliente no dejó un comentario.Rodney W. | Overall Experience
They were all very accommodating and nice. Great service.CATHY L. | Overall Experience
El cliente no dejó un comentario.Linda H. | First Impressions
Tony was awesome. He explained everything to us and was very helpful. Checked in on us to see if there was anything that we needed or if he could assist us.David A. | First Impressions
The only thing that was annoying never being able to reach them by phoneDeborah M. | Overall Experience
The staff were helpful & easy to talk with , good overall experienceROBERT W. | First Impressions
The staff was always friendly & helpful. They offered different options to help me decide on a size. Alway felt safe & my unit was secure. Very easy access. Great place & good price for climate controlled storage.Beverly Ann P. | Overall Experience
Easy move in process. The unit was very clean and easy to move into. Thank you!!Marla W. | Online Move In
El cliente no dejó un comentario.Brien M. | Overall Experience
Great facility and superb staff.Mark S. | Overall Experience
El cliente no dejó un comentario.SAMUEL H. | First Impressions
Extraordinario servicio al clienterobert t. | First Impressions
I was particularly impressed with the helpfulness of the staff. Everyone I dealt with -- from the office staff to the cleaning staff -- was pleasant and happy to help with anything I needed.marianne m. | Overall Experience
El cliente no dejó un comentario.Paula S. | Overall Experience
El cliente no dejó un comentario.Zayarie V. | Overall Experience
Nice work .Thank Youcalro m. | First Impressions
Everything about this facility was nothing but top rated The staff is incredible, the most helpful I have ever encounteredRobert D. | Overall Experience
outstanding serviceMichael z. | Online Move In
El cliente no dejó un comentario.Jacob M. | Overall Experience
El cliente no dejó un comentario.Jerome L. | First Impressions
Excellent location and great use of the old Kmart building allowing for perfect temperature control.Dana C. | First Impressions
El cliente no dejó un comentario.Mark S. | First Impressions
El cliente no dejó un comentario.Dawn C. | First Impressions
El cliente no dejó un comentario.Paul W. | First Impressions
El cliente no dejó un comentario.Paula S. | First Impressions
Thanks for making the end of the trip so easy for me. I chose to have extra storage there.Catherine M C. | First Impressions
Staff very friendly and helpfulLarry G. | First Impressions
Friendly and helpful staff. Clean facility. Great experience!Linda M. | First Impressions
Check-in was quick and pleasant.Richard R. | First Impressions
they showed me where my storage unit was at and told me i could pick up my truck there alsoJennie L. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!