For in town use it is great.DIANNE M.
Customer Reviews for U-Haul Moving & Storage of Veterans Park
Sierra Vista, AZ 85635
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MICHAEL C.
El cliente no dejó un comentario.SETH F.
Truck ran terrible. Did not want to make it to second or third gear. It was also extremely difficult to get into drive or reverse. Basically anything I needed to push down the brake down for to change gears it had a very huge problem with registering where it caught to change gear. I was also really reallydisappointed I wasn't told that there would no refund for gas leftover in the vehicle. I returned it with a half tank and got nothing in return. Thanks though. Even though I did receive a vehicle that was knowingly kinda shitty. It worked and did what it needed to do.DAVID B.
Windshield wipers were old and cracked. Include checking this during pre-operational release.BENJAMIN P.
Things went very well for us. Guys were helpful and answered our questions .BILLY K.
Only complaint was the ratchet mechanisms were old and rusty. Managed to get them to work, but they could use either some more lube or a replacement. Plate was from Michigan and it showed. But, it was well maintained considering. You're my favorite trailer rental, will always come back when it's time to haul my car to the race track again!THEODORE O.
Mr. Escobar provided excellent service.EVELYN B.
1- Make sure agents inform clients to buy a lock, for the u-pods. VThat may sound 8bvious, but a lock did not occur to me. Other than that, every agent was helpful, pleasant., knowledgeable.CAROL P.
Loved talking and the help Miss Mary was. Give her a big hug from us.RICHARD C. | Overall Experience
Could not be be easier. Guys in the lot were fast and friendly. Huger area to park and easy access.Terry P.
El cliente no dejó un comentario.RACHEL C.
Every time I have rented a truck everyone at the store was very helpful and pleasant to work with. Organizing the rental on line was easy and picking up the truck was quick. Same with the return. I enjoyed especially driving the new RAM pick up. Its very comfortable and got great gas mileage for a 5.7 Hemi. Love it.JOANNE C.
Everything Perfect !!!GUILLERMO G.
Not disguise the building. It looks like it's a fake shop.MARK K.
Outstanding serviceBILLY S.
El cliente no dejó un comentario.LEO C.
El cliente no dejó un comentario.JEFFREY W.
El cliente no dejó un comentario.Penny W. | Overall Experience
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.BENGIMEN R.
El cliente no dejó un comentario.SAMUEL L.
I followed all of the online check-in and payment processes, and not for the first time, found that when I got to the location, NONE OF MY INFORMATION WAS SAVED...not my driver's license pictures, not my alternate contact information, not even my payment. It's supremely frustrating to think that it's all done only to find out that I wasted my time in the app. It makes me wonder where that data went and if there is some sort of personally identifiable information leak within U-Haul. I'm NOT happy with corporate U-Haul's performance; the people at my location confirmed that it is rare that anyone coming in having completed online check-in actually finds that their information was saved.MARK R.
El cliente no dejó un comentario.NICK P.
El cliente no dejó un comentario.DARWIN H.
El cliente no dejó un comentario.PAUL P.
quick responders. friendly staff. no surprises!VICTORIA A.
Guys at this location were exceptionally friendly and fast, they hustled!DARREN T.
El cliente no dejó un comentario.Jack B.
El cliente no dejó un comentario.NICOLE V.
El cliente no dejó un comentario.RICHARD L.
The facility was exceptionally clean and employees friendly and accommodatingPatricia T.
El cliente no dejó un comentario.DONALD K.
Fast friendly service and great communicationBRIAN B.
El cliente no dejó un comentario.Monica H. | Overall Experience
El cliente no dejó un comentario.RUDY B.
El cliente no dejó un comentario.Earl B. | First Impressions
El cliente no dejó un comentario.JANET D. | First Impressions
Everyone was very nice and friendly. I appreciate their kindness.DOROTHY W.
El cliente no dejó un comentario.RAYMOND F.
Excellent, very large, well run U-Haul location. Very helpful staff. Trailer work flawlessly for 1,500 mile trip.George J.
El cliente no dejó un comentario.bob B.
Great friendly professional service. Fast return. Much appreciated!!BRIAN B.
El cliente no dejó un comentario.ASHLEY S.
Another â€œgreat adventure in movingâ€ a car from AZ. to TX. via Tow Dolly!JACKIE L.
El cliente no dejó un comentario.MARK M.
Although there was an initial misunderstanding about rental charges, at the end of the trip, four days later, I was billed the national office's original quote!! Yes, happy camper on this end!!BRIAN T.
Always a great experience with U-Haul I wouldn’t use any othersBARBARA S. | Overall Experience
Very nice staff. Easy to reserve onlineMarcos T.
El cliente no dejó un comentario.STEPHEN F.
El cliente no dejó un comentario.CHARLES A.
You need to update the internet to reflect the correct address. I went to Fry Blvd address first.WALTER P.
El cliente no dejó un comentario.JOSEPH G.
excellent experience with U haul, great staffHAROLD T.
Great job, friendly and helpful.john M.
Fix the online process for getting a storage spaceWILLIAM FRANK S.
El cliente no dejó un comentario.ANDREW M.
This facility is very well stocked with every moving-related rental product. In and out!ARTURO C.
My trailer was clean and ready for me when I arrived. The Young man who connected the trailer to my vehicle was knowledgeable and efficient grestexperienceJACK C.
Good Customer Service.JAMES ARNOLD C.
El cliente no dejó un comentario.WAYNE J.
After hours check out was confusion. Tire light was on and no response on phone after hours. Took risk and drove it anyway.ANTHONY M.
El cliente no dejó un comentario.Jeffery H.
It started a little rough but in the end Uhaul went up and above. Very satisfiedLEROY B.
The guy was out the door of the building before I got out of the truck. Super helpful & sharp as a tack. He made my day.Sean O.
El cliente no dejó un comentario.JAMES M.
Clean out cab & windshieldVALERIE L.
Great experience. All workers i encountered were very helpful. Whole process was easy.JULINNA S.
El cliente no dejó un comentario.JONATHAN S.
Let customers know when the pickup location is changed. I arrived at the location I made the reservation at and was told (after waiting in line behind two other customers) that my truck was miles away at this location. VERY INCONVENIENT for meRenee R.
THE CREW DOWN THERE WAS UNREAL. they did a super job while dealing with me, I got sick and I know I caused them some grief and i was really sorry about that but they took it and ran. never missed a beat they worked with me up to and including the day im returned the big truck. those guys are really great i really could not have ask for more. very professional and will to and do go out of their way to make sur you have what you nede to get your job done! Great job. Thank you!! John DeichertJOHN D.
El cliente no dejó un comentario.CHARLES A.
Your staff is friendly, courteous, tidy and competent. Your facility at the old K-Mart is clean, inviting and well equipped inside & out. I have no recommendations for improvement - keep up the good work!CHARLES N.
Both agents who checked me out and in were great and helpfulSOPHIA R.
El cliente no dejó un comentario.JAY H.
Training for your employees to tell customers about what on contract.John H.
El cliente no dejó un comentario.SANDRA B.
El cliente no dejó un comentario.CHRISTOPHER D.
El cliente no dejó un comentario.AUNTRILL R. | First Impressions
El cliente no dejó un comentario.Kevin b. | First Impressions
El cliente no dejó un comentario.MICHELLE L.
El cliente no dejó un comentario.RAYMOND F.
El cliente no dejó un comentario.CHARLES M.
Great experience with uhaul, clean truck and no issues along our trip. Friendly and helpful staff answered all questions and kept us in the knowSCOTT W.
Daniel was very pleasant when returning the truck, made it feel like full service at its best. Counter help at the pickup were also very kind.DANIEL V.
El cliente no dejó un comentario.KIMBERLY S.
El cliente no dejó un comentario.Johnny P.
El cliente no dejó un comentario.DANIEL L.
El cliente no dejó un comentario.Johnnie T.
Very nice people, This is the third time dealing with them and and very happy with the service. Equipment was an issue!Johnnie T.
I feel the need to draw attention to the extraordinary effort and dedication of the Assistant Manager, Tony Hughes, of the "Uhaul Moving and Storage of Veterans Park", Sierra Vista, AZ, Uhaul dealership. Having driven 200 miles to pick up our reserved car transport trailer, we arrived to discover the customer who was to have returned the trailer had not done so per the contracted schedule. It looked like we'd have to wait half a day or more for another trailer to become available...EXCEPT that Tony, the Asst Mgr, got on the phone to other customers scheduled to be returning trailers -- and he used exceptional customer service and negotiation skills to induce one customer to bring their (returning) trailer in early. The upshot was that he had us another trailer inside of an hour -- despite the fact that it was a customer's, not Uhaul's, fault that the reserved trailer had not been there on time. If I still had my own business, I'd want exceptional employees like Tony Hughes leading my team. Great job, Tony! And thanks again! (I hope Uhaul corporate is adequately appreciative of what Tony is doing for their effectiveness and reputation.) GJ in NM.GREGORY J.
El cliente no dejó un comentario.EUGENE B.
Simple, if you need a truck, trailer boxes a new hitch put on, just come in to U-Hual, they have it allLARRY T.
El cliente no dejó un comentario.bonnie W.
El cliente no dejó un comentario.ERICK W.
Thank you and your staff for helping out with me getting a storage space thank you and have a pleasant MondayGEORGE V. | First Impressions
Great location and equipment and great staffRALPH K.
Please double check lights for night driving, the car dolly I rented had faulty wiring, I had to drive without a driver side tail light for most of my trip. Didn't realize it until I was 2.5 hours from my destination. In my opinion just an oversight. I will continue to give U-Haul my business.JORGE E.
Cab smelled very strongly of cigarettes.DEETE B.
No issues from start to finish! Thank you!JULIA M.
There were issues with my return and the nice gentleman that assisted me made sure all issues were resolved before I left. He was so helpful and resolved the issue right away. When my family goes to move again, I will make sure to use this location again.Tracy S.
El cliente no dejó un comentario.JOSEPH B.
El cliente no dejó un comentario.Deborah L.
Two gentleman were nice and also funny! Great to work with.BRENDA W.
El cliente no dejó un comentario.THARIN D.
El cliente no dejó un comentario.EDWIN E.
El cliente no dejó un comentario.CATHERINE M.
Drop off was good.PREZY M.
El cliente no dejó un comentario.Tara R. | Overall Experience
Great customer service, trailer was readily available, technician connected the trailer efficiently and within 15 minutes, I was on my way.Stan C.
Very helpful and answered all question fast.WAYNE R. | First Impressions
Great service by the assistant manager.Paul W. | Overall Experience
Thank you for the help!KERRY C. | First Impressions
The gentlemen involved in answering my questions and then leasing the unit were very helpful, considerate and easy to converse with. Made me feel right at home!Mark W. | First Impressions
I never got to really use the unit- I had a reservation, but upon going and being told that I could upgrade to a larger unit since there were 2, I was told that this local facility can NOT ever reserve anything- once you put your name in your month starts- so when our U-haul truck full of stuff comes across country arriving to put the stuff in MAYBE they will have a unit ready- we do like the first month free - we have 3 weeks between arrival and our apartment opening up. The relative that is here already reserved in June or July and walked in there yesterday to check on the change in actual storage spot. I was briefly reassured after the gruff and irritated correction that the busy season is ending and we SHOULD get one- who knows which size and where.Marie H. | Overall Experience
El cliente no dejó un comentario.Justine S. | Overall Experience
El cliente no dejó un comentario.Christa S. | Overall Experience
El cliente no dejó un comentario.Marc L. | Overall Experience
El cliente no dejó un comentario.Gary P. | First Impressions
First impressions are the most important and when I walked into the office, it was so very clean and tidy! I loved the storage size demos in the office that show you what a 5 x 5 or 5 x 10 actually looks like. I thought I wanted a 5 x 5, but after seeing it, I went with the 5 x 10. The gentlemen who helped me out were friendly, funny, and helpful. They set me up on an autopay (because I didn't want to deal with remembering such an important bill) and explained the card key. Added bonus was the knowing there is such good security. I will definitely recommend this facility! Wish I remembered the name of the gentleman who helped me. He was great.Britta A. | First Impressions
El cliente no dejó un comentario.SEAN M. | First Impressions
Both rental (Phx) and drop facility (SV) was amazing. Our bonus was the free month storage. So we could PUT our stuff away and not be "PACKED" in our new home. THANK YOULisa G. | Overall Experience
El cliente no dejó un comentario.John T. | First Impressions
Levi was excellent and really helped with the check in process. He deserves five stars. I had reserved a storage unit online, only to find that none was available when I arrived. Levi worked to find an available space and ensure that I was able to rent it. It is a concern to me that I reserved a space on line, following Uhaul's process, then after traveling across country, finding that my reservation was essentially worthless. That's a 3 star performance, maybe 2.David E. | First Impressions
I think you guys are the best and it’s good to see the Kmart building was put to good use LOLTeddy K. | First Impressions
El cliente no dejó un comentario.Albert S. | First Impressions
El cliente no dejó un comentario.Elizabeth C. | First Impressions
Customer service was outstanding, thank you.Arthur G. | Overall Experience
Both Location's : pick and drop off, the staff were amazing and Friendly.Lisa G. | First Impressions
El cliente no dejó un comentario.Dianne B. | First Impressions
Great friendly staff. Highly recommend.MICHAEL D. | Overall Experience
The courtesy is excellent for a service company.taigen r. | First Impressions
El cliente no dejó un comentario.Monica H. | First Impressions
El cliente no dejó un comentario.Denise H. | First Impressions
Kind staff, well organized and always willing to assist.MICHAEL D. | First Impressions
Staff personnel were very helpful. The complementary carts were greatly appreciated & allowed me to unload in about half the time I expected.Jeffrey B. | First Impressions
El cliente no dejó un comentario.Eugene G. | First Impressions
When we were loading our stuff into the storage unit there was a lady walking around offering to help making a lot easier to find what we're looking for and things like that. We're really appreciated her presence.when we were loading our stuff into the storage unit there was a lady walking around offering to help making a lot easier to find what we're looking for and things like that. We're really appreciated her presence.Gary W. | First Impressions
The facility itself and people are amazing. However the bombardment of text messages and emails to take a survey is overwhelming. Please stop sending.Daniella D. | Online Move In
It is a very good with great customer service. I appreciated their help. Very nice and convenient location.DAVID H. | Overall Experience
The employees were friendly and incredibly helpful.Kelly H. | Online Move In
Wouldn't store anything anywhere else! Clean and cool units!Lindsey L A. | Overall Experience
El cliente no dejó un comentario.CARLOS B. | First Impressions
A wonderful experience.Arlene S. | Overall Experience
Nice facility and employees I just think it’s priced a little to high.luke r. | First Impressions
The staff were extremely helpful and very pleasant to work withBryan K. | First Impressions
Used Many times and have NEVER had a bad N experience. They go out of their way to take care N of every customer !!!!!BARBARA S. | First Impressions
El cliente no dejó un comentario.Debbie D. | Overall Experience
I needed help unloading the truck but was unable to do so because the place was understaffed. I'll try again either today or tomorrow but since I can't unload it without help, I'll have to turn the truck in with my belongings and they can trash it I guess.Lavonne B. | First Impressions
They have push cart available to assist with loading and unloading. Very helpful.JOSHUA W. | First Impressions
El cliente no dejó un comentario.Julian S. | Overall Experience
Used during our move out of Sierra Vista. Excellent staff, good prices, secure place for our household goods. Would recommend to anyone who needs a storage unit.Michael D. | Overall Experience
El cliente no dejó un comentario.CHRISTOPHERMICHA A. | First Impressions
Thanks so much!!/Tinae P. | First Impressions
The staff are always very polite and very helpful. The manager is very loyal to her customers she is a great manager and this U-Haul is ran very well and very smoothJustine S. | First Impressions
El cliente no dejó un comentario.jay b. | Overall Experience
Helpful, friendly staff, no problems. Big clean locationJulian S. | First Impressions
You've got a really good crew. Give them all a pay raise.Steven H. | First Impressions
El cliente no dejó un comentario.aaron T. | First Impressions
Kristina and crew were great to work with!Tom S. | Overall Experience
El cliente no dejó un comentario.Maria B. | Overall Experience
El cliente no dejó un comentario.robert t. | Overall Experience
The people who work there were always very helpful and friendly!!!ronda l. | Overall Experience
El cliente no dejó un comentario.DAVID R. | Overall Experience
It was my pleasure to rent a storage with UHAAUL. All staffs were very courteous and helpful. Thank you UHAAUL.Shahbaz H. | Overall Experience
El cliente no dejó un comentario.Arlene S. | First Impressions
El cliente no dejó un comentario.Mariella L. | First Impressions
El cliente no dejó un comentario.sue ann c. | First Impressions
El cliente no dejó un comentario.Julee M. | First Impressions
El cliente no dejó un comentario.AAron C. | First Impressions
El cliente no dejó un comentario.mary f. | First Impressions
El cliente no dejó un comentario.Quentin H. | First Impressions
El cliente no dejó un comentario.Jennifer C. | First Impressions
Never been disappointed whether in Arizona or Texas. Thank you for your great customer relationslisa s. | First Impressions
El cliente no dejó un comentario.Janet M. | First Impressions
We were greeted by Tye when we arrived and he walked us through the process and made it very easy. Great customer service. Thanks uhaul and TyeDeDe N. | First Impressions
El cliente no dejó un comentario.MICHELLE M. | First Impressions
Nice people, very clean facility and secure.Anne G. | First Impressions
El cliente no dejó un comentario.DEBBRAH H. | First Impressions
El cliente no dejó un comentario.joel b. | First Impressions
El cliente no dejó un comentario.Linda H. | First Impressions
Tony was awesome. He explained everything to us and was very helpful. Checked in on us to see if there was anything that we needed or if he could assist us.David A. | First Impressions
The staff were helpful & easy to talk with , good overall experienceROBERT W. | First Impressions
Extraordinario servicio al clienterobert t. | First Impressions
Nice work .Thank Youcalro m. | First Impressions
El cliente no dejó un comentario.Jerome L. | First Impressions
Excellent location and great use of the old Kmart building allowing for perfect temperature control.Dana C. | First Impressions
El cliente no dejó un comentario.Dawn C. | First Impressions
El cliente no dejó un comentario.Paul W. | First Impressions
Thanks for making the end of the trip so easy for me. I chose to have extra storage there.Catherine M C. | First Impressions
Staff very friendly and helpfulLarry G. | First Impressions
Friendly and helpful staff. Clean facility. Great experience!Linda M. | First Impressions
Check-in was quick and pleasant.Richard R. | First Impressions
they showed me where my storage unit was at and told me i could pick up my truck there alsoJennie L. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!