Comentarios del cliente para U-Haul Moving & Storage of Vaca Valley

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Vaca Valley

Grado total:

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Elwood Y. en

Grado:

staff very helpful

Daniel N. en

Grado:

El cliente no dejó un comentario.

Sharleen J. en

Grado:

The vacaville location has friendly and helpful employees. The Hawthorne location was horendace. Rude people..VERY UNFRIENDLY, i felt like i was bothering them. They were not at all friendly....

Patrick Y. en

Grado:

Fast and helpful service, convenient location, new, clean facility.

Michele B. en

Grado:

From the time I stopped in to get a room, they were very helpful. I would definitely use them again. Front desk very nice. I liked the bug traps in he units.

James C. en

Grado:

A must to have a clean vehicle. A must to be in perfect mechanical condition. And a Big thing no cracked tires on u haul vehivles... a safety Hazard... Thank you.

Elizabeth H. en

Grado:

El cliente no dejó un comentario.

Rebecca F. en

Grado:

Very Pleased with Staff & Facility. I Will Definitely Use & Refer U-HAUL Storage again. Thank You!

Taylor M. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

Great crew in the morning to handle pickup.

William M. en

Grado:

Excellent service!

William M. en

Grado:

Management has been outstanding! Extremely helpful!

Ronald G. en

Grado:

Facility was very accommodating !

Lionel A. en

Grado:

Awesome services

LaTachianna J. en

Grado:

Lorrie was very professional and accommodating of my needs

claire b. en

Grado:

Mgr Laurie was great very professional thank you

JAMES P. en

Grado:

Laurie was helpful, professional and a pleasure to talk to. She had me in and out in matter of a few minutes. I would recommend this location to anyone needing truck and or van rental.

Donald M. en

Grado:

Shit. Took an hour to get out lady couldn't work compuer

Harpreet K. en

Grado:

Walking into this location at 9:15 am was. It greeted by the staff working there. He was avoiding the lady in front of myself and I. After 15 mins had gone by I asked the lady if she was being helped she mentioned she had been there for 45 mins and it’s been the same. So I asked the guy and he said the lady is in the back doing some inspection for the lady 45 mins and he had no way of getting a hold of her. I started yelling loud and got her attention so she can assist. Finally made it out of there in a unsafe U Hual vehicle that had the worse alliement ever.

Joan B. en

Grado:

I made a reservation for 9am and was not helped until 10am. Upon return during normal business hours, the door was locked and I had to wait 30 minutes for someone to open the door. I will not be using this location again.

robert C. en

Grado:

Staff was very helpful and i will use them again

Eileen A. en

Grado:

Many available locations.

Edward C. en

Grado:

more employees

Ernest M. en

Grado:

El cliente no dejó un comentario.

Judy H. en

Grado:

Have more than one person at a time working the counter.

Nicole R. en

Grado:

The address on the building and the address given were 2 different addresses other than that everyone was amazing !! I just had surgery on my hand so moving took longer than expected and the owner or boss guy was more than accommodating and very pleasant to work with !!! Both staff members were still in training and he was very calm and thorough while explaining things to them different scenarios and the general protocol of releasing and receiving the vehicle. I hope disptite the awkward location that they do well , very friendly people and I will definitely recommend them to a friend !

Steven L. en

Grado:

The staff was very helpful. They tried everything they could to fix an issue that corporate had caused when we first arrived, and provided good information. Nice facility.

Michael V. en

Grado:

El cliente no dejó un comentario.

Chris C. en

Grado:

I had to go to 3 different locations to finally get my truck, I was assured the worn tire would last, it did not, I was stranded on the roadside for 3 hrs waiting till help showed up.

Ha B. en

Grado:

El cliente no dejó un comentario.

DIANA J. en

Grado:

El cliente no dejó un comentario.

Barbara W. en

Grado:

The U-Haul corporation has the worse reservation system I have ever seen. In the last 2 months, I have rented at least 4 trailers from you. I have never been able to pick up from the location that was reserved. Last time I had to drive from Antioch CA to Sacramento CA, to pickup the trailer and this time from Antioch to Vacaville CA. On top of that the notice came just a day before the pick up day.

Joel A. en

Grado:

Very Helpful and Polite..

MIKE B. en

Grado:

El cliente no dejó un comentario.

Kathy S. en

Grado:

NEVER have I SEEN or experienced such a Professional, Excellent & Fantastic Facility for my storage needs than this facility. Words can't express how happy I am to be referred here. Jerome is Why.

elaine c. en

Grado:

Excellent customer service.

Thomas N. en

Grado:

Great service

Bradley E. en

Grado:

Very helpful

CAROL B. en

Grado:

Jerome, the manager of this facility was as pleasant and professional as he could be. I enjoyed working with him and can see myself using this facility for all of my future moving/storage needs.

Kelsa W. en

Grado:

Phenomenal customer service and assistance!!!

sylvia s. en

Grado:

They're Awesome! Great to do business with them!

Jason T. en

Grado:

Brice was awesome

Kaleb B. en

Grado:

The customer service was great, I had no confusion of the processes at this location. Great location, clean, friendly, cool, etc. would recommend to anyone.

CAROL B. en

Grado:

Jerome was welcoming, thorough, not rushed, and provided me with excellent customer service that exceeded any of my experiences with storage facilities in the past and the units were very clean & safe

Henry C. en

Grado:

Jerome was a part of that rating was such friendly and Excellent service.

Rachel B. en

Grado:

From when we left Everett, WA to our arrival in Vacaville, CA we have had an amazing experience with Uhaul. The staff were very friendly and helpful throughout our travels. Thank you again!

Todd F. en

Grado:

Very clean and easy to access.

Arland B. en

Grado:

Rude people over priced and they lock your stuff up. Good luck storing here

Jim Y. en

Grado:

I had a good experience and would suggest this place to everyone.

ALLISON I. en

Grado:

Jerome was exceptionally helpful. Outstanding customer service.

Ezra E. en

Grado:

Great place

Donnell J. en

Grado:

Gerome has been so helpful and incredible during this past 6months that we have used this facility.

Robin H. en

Grado:

Good storage place

Aslam R. en

Grado:

Didn’t know that you could get a month for free just for renting equipment. Came in very handy since my closing was delayed for 2 weeks & I was able put my stuff in a secure place

john w. en

Grado:

Jerome is very helpful. Great experience.

sandy e. en

Grado:

Thanks

jenny b. en

Grado:

Very very clean. Helpful staff, my first time ever storing anything and I was pleasantly surprised and pleased with my experience. Would recommend this facility to everyone.

Levitra W. en

Grado:

If I ever need storage this is the place I would come back to! Everything was perfect, I recmend vaca valley u- haul & storage thank you ljw

Bouwman E. en

Grado:

nice and clean

Joe C. en

Grado:

Professional and. knowledgeable service ..

Melissa R. en

Grado:

The manager and staff are kind and understanding people. I would definitely recommend this Facility

Levitra W. en

Grado:

It was a pleasure dealing with vaca valley u-haul moving & storage thank you

gerald b. en

Grado:

Very helpful and honest