Comentarios del cliente para U-Haul Moving & Storage of Uptown Charlotte

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Uptown Charlotte

Grado total:

Summer B. en

Grado:

Thank you!!

ELIZABETH G. en

Grado:

Great owner/ staff! Very helpful. Lots of trucks.Would not access facility at night- the property has a lot of foot traffic since it is not gated- but has key card access to inside storage.

Kwame B. en

Grado:

Congratulations; as the facility is a facility in the minutes of Post 9/11 Recovery Initiative(s) & 3rd Industrial Revolution. Adonai Elohim! .amen.

carson w. en

Grado:

The place isn’t 24-hour. But that wasn’t specified on the website, so when we got there I had 1 hr to unload a massive trailer. I get the girls wanted to go home and thanks 4 stayn. But we didn’t know

jean f. en

Grado:

They were terrible. Some stuff was damage and missing.

aric w. en

Grado:

I really enjoy renting from u - Haul the general manager is awesome person

Melissa W. en

Grado:

My services received at this U-Haul storage location was above average. When I wasn't satisfied with my previous unit they over and beyond to provide me with the space I needed. Thanks U-Haul Team

charles p. en

Grado:

the unit i reserved was not available. had to find another storage facility...extremely frustrated.

charles p. en

Grado:

Apparently reserving a storage bin of a specific size, doesn't mean that you get that size. Was told it's a "first come, first served". Extremely frustrated, had to find another storage company.

Ellen I. en

Grado:

Stacey was an enormous help w selecting our units & getting us in even though it was close to closing. We appreciate her going the extra mile.

John A. en

Grado:

The building was not clean, nor was the unit itself. Smelled like old urine. There were a lot of dead roaches. I removed my personal items in less than 30 days as a result.

JORDAN M. en

Grado:

UHAUL did not have my rental available to pick up upon the scheduled date, which was ridiculous. That alone is why this will be my last time using UHAUL for anything.

Michael H. en

Grado:

Staff was rude, I was charged a rate higher than advertised. They didn’t have the unit that I reserved. Overall terrible experience, which seems to be typical of Uhaul.

Leroy H. en

Grado:

I was pleased with the service..

Keith N. en

Grado:

Disrespect by staff more the 1 time

Michael H. en

Grado:

Storage unit was advertised as 5x10x10 and was actually 5x10x8.5. Reservation was canceled (I did not cancel it). I was charged more than advertised price. Assistant manager was extremely rude.

Marcus E. en

Grado:

Manager on duty at the time was super professional

Barbara A. en

Grado:

Nice job guys!On North Tryon...

Billy C. en

Grado:

none

Franke M. en

Grado:

No problems whatsoever!!!

Andrea P. en

Grado:

Staff was customer oriented and a pleasure to work with.

Donna H. en

Grado:

Facility isn't in the best part of town, but I had no problems on several trips here. Staff was helpful.

LONNELL B. en

Grado:

Thanks Again Vincent for Your Patience and "God" Bless!!

Ashley R. en

Grado:

I arrived at the store around 5:30 pm on Nov. 26 and there appeared to be only person assisting customers at the front desk. There were 5 customers in front of me so I had to leave and come back.

Jonathan S. en

Grado:

On multiple occasions while visiting the unit homeless people would come up and hassle me. One time there was one drinking. On another occasion one tried to fight me.

Jan W. en

Grado:

The manager, Vincent, and his team were great. Very knowledgeable and friendly.

Tara O. en

Grado:

Very helpful!!

Angela S. en

Grado:

Unfortunately this facility was always under staffed. Long waits in line. A u haul was always parked in front of our unit making it difficult to get to. We consistently had to ask and wait

Ashley H. en

Grado:

I did not use storage for full month I moved out early and there was no refund for the time I did not use will never use again

Christopher T. en

Grado:

Only one rental agent available at the time, on a busy Saturday seems a bit understaffed - long wait times.

Rebekah L. en

Grado:

Staff did not go out of their way EVER. Clean, but not friendly.

Denise N. en

Grado:

There were homeless people hanging out on the premises and we had an altercation with one and had to call the police, apparently they get units and live there.

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