Comentarios de los clientes para U-Haul Moving & Storage of Totowa

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Totowa

Clasificación general:

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Susan S.
Clasificación:

El cliente no dejó un comentario.

TODD P.
Clasificación:

Manager is awesome. I rented twice and he a true professional. A pleasure to deal with.

Daniel M. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

ZORAIDA T.
Clasificación:

El cliente no dejó un comentario.

Rafael N.
Clasificación:

Courteous and professional

FARZAD S.
Clasificación:

Front desk employee was excellent.

Robert P.
Clasificación:

The guys were easy to work with and I was able to get into the truck and drive out without any hassle. Everyone was nice and respectable.

Mazen A.
Clasificación:

El cliente no dejó un comentario.

ARDIT K.
Clasificación:

El cliente no dejó un comentario.

Stephen S.
Clasificación:

El cliente no dejó un comentario.

SEAN O.
Clasificación:

El cliente no dejó un comentario.

Vasyl B.
Clasificación:

super

STEVE T.
Clasificación:

Nothing

Noel K.
Clasificación:

El cliente no dejó un comentario.

ROBERT L.
Clasificación:

Very professional and courteous. Went out of his way to help during a complicated situation. Great service, definitely recommend!

Robert L. | First Impressions |
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Very courteous and professional. Great facility! Definitely recommend.

Luis F.
Clasificación:

I rented a 10.truck ,online I get the confirmation number l went to pick up the truck 30 minutes later then ,they said no trucks 🛻 available,what a place to rental is this.I never rental here no more.

Timothy C.
Clasificación:

Everything was easy and was as expected, the tech that took care of me was a pleasure to deal with when picking up the truck and also when returning it.. Overall i was extremely pleased and will do business again with them.. Equipment was Top rate..

JOHN I.
Clasificación:

El cliente no dejó un comentario.

Giuseppe I.
Clasificación:

El cliente no dejó un comentario.

Frank P.
Clasificación:

El cliente no dejó un comentario.

Ronald B.
Clasificación:

The windows were filthy & difficult to see out of.

DANIEL O.
Clasificación:

El cliente no dejó un comentario.

LEONARD M.
Clasificación:

Nothing. Everything was great and your employees are super nice and helpful

TIMOTHY J.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

Courtesy and friendly Staff. Building has a certain air quality which needs to be improved, unappealing when you walk in

Jose P.
Clasificación:

Very good

DAVID C.
Clasificación:

El cliente no dejó un comentario.

Morgan S. | Overall Experience |
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Justin is amazing!!! They go above and beyond for everyone. This is a great storage place!

Alexis C.
Clasificación:

El cliente no dejó un comentario.

Hassan A.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

El cliente no dejó un comentario.

Mario I.
Clasificación:

The service is great. Thank you to Justin & Ambrose for exceptional service!

TODD P.
Clasificación:

Manager was fantastic. A+!!!! Very Professional.

GERALD P.
Clasificación:

El cliente no dejó un comentario.

Kenneth C.
Clasificación:

Wonderful staff!

JAMES F.
Clasificación:

El cliente no dejó un comentario.

Christoph M.
Clasificación:

The two gentlemen that helped us were super friendly & the online experience was very easy.

james D.
Clasificación:

El cliente no dejó un comentario.

Juan B.
Clasificación:

Very friendly, quick and easy. Plenty of trucks.

ROBERT D.
Clasificación:

We had to drop off here because the original location does not exist anymore.

Keri C.
Clasificación:

El cliente no dejó un comentario.

John T.
Clasificación:

Nothing. The drop off process took about 1 minute. Very efficient.

Viatchesl S.
Clasificación:

El cliente no dejó un comentario.

Herminio A.
Clasificación:

El cliente no dejó un comentario.

Kelley H. | First Impressions |
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The staff were so helpful and made my first storage unit experience fantastic!

DEBRA J.
Clasificación:

Excellent in ever way

MATTHEW M.
Clasificación:

El cliente no dejó un comentario.

KEVIN N.
Clasificación:

Be consistent with rate quotes. I called reservation center and was quoted a different rate then at center. Different mileage inclusions as well. Was mad but had to make reservations anyway. I drove a total of 125 miles and had van out for about 4 hours and paid about 150 just to move a bike. Way to expensive given the current times!

Tyler D.
Clasificación:

El cliente no dejó un comentario.

Paul A.
Clasificación:

All my questions were answered, they had everything I needed and most importantly, everything was on time. What more could you ask for, I'm good!

Anardi C.
Clasificación:

El cliente no dejó un comentario.

Derek W.
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El cliente no dejó un comentario.

FRANK F.
Clasificación:

Nothing, pickup and drop off was very easy and the customer service people were excellent.

David H.
Clasificación:

El cliente no dejó un comentario.

Brian T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

FRANCISCO C.
Clasificación:

Great service!! This is a tough business, and these guys make the experience very pleasant. I don't go anywhere else!

sarah K.
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El cliente no dejó un comentario.

James F.
Clasificación:

The staff there was outstanding. They really went above and beyond to help me out during the snowstorm when the truck got snowed in where I had it at I highly recommend those two individuals does customer service

RYAN J.
Clasificación:

Very professional personnel and facility. Impressive!

Roman Z.
Clasificación:

Increase amount of trailers, I came to get a covered one ends up with open, would be nice to have a larger choice

FRANCISCO C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Alvaro M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

CORNELIUS V.
Clasificación:

The entire process was painless and easy -- ordering the truck, buying supplies, and picking up the truck and returning it. All of it was stress-free. Thank you!

GIANC S.
Clasificación:

El cliente no dejó un comentario.

Lloyd A.
Clasificación:

Keep up the good work! Shout out to Justin for the big assist + answering all my questions!

Raffi D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Pablo Q.
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El cliente no dejó un comentario.

Colleen G.
Clasificación:

Excellent customer service

Karyn D.
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El cliente no dejó un comentario.

Lawrence S.
Clasificación:

Please know that the facility and staff greatly exceeded my expectations in every way. Couldn't be better unless it was free.

Brett K.
Clasificación:

El cliente no dejó un comentario.

bela S. | Overall Experience |
Clasificación:

thank you for helping me in the storage

James M.
Clasificación:

It would have been a little easier if we could have gone to one of your facilities closer to Parsippany. Overall experience was very professional, organized, and quick! Thank you Jason!

Andrew T. | First Impressions |
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El cliente no dejó un comentario.

Timothy C.
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El cliente no dejó un comentario.

DAVID C.
Clasificación:

El cliente no dejó un comentario.

Joseph V.
Clasificación:

I dont kniw

sean O.
Clasificación:

El cliente no dejó un comentario.

charles b. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

The people there are always friendly and get you in and out quick .

Michael W.
Clasificación:

"Good Job." I will recommend to my friends.

Michael T.
Clasificación:

I would have to say the guy Christian that helped me who I believe was the owner, was cooperative and made the whole process a breeze

Nicole W.
Clasificación:

N/A

Ray P.
Clasificación:

The guys at the Towowa location are awesome. Great experience

Holly W.
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El cliente no dejó un comentario.

Jimmy H.
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El cliente no dejó un comentario.

Amy M.
Clasificación:

El cliente no dejó un comentario.

Manzar R.
Clasificación:

El cliente no dejó un comentario.

Holly W.
Clasificación:

Staff was very professional

Hector M.
Clasificación:

keep doing a great job !

MATTHEW V.
Clasificación:

Friendly service, nice people, well run location

Graciella A.
Clasificación:

None at this time The staff were very friendly and the place clean and very organized. We went to pick up the truck and was very fast.

marin S.
Clasificación:

El cliente no dejó un comentario.

EDWIN R.
Clasificación:

If changes are made based on availability, leave a voicemail! I can jus wake up day if to see there's a change in the truck type or simple not available. Had to be stern to make sure I'll have a truck that I reserved. On the app side, if you offer digital check in, there shouldn't be reason to go into the store and “check in” I'm expecting going into the truck sign the keys already there. Otherwise, don't offer the option.

Natalie L.
Clasificación:

Great staff. Very helpful.

dennis H.
Clasificación:

the employee was really helpful. equipment was ready for me when i got there.

Daniel R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

El cliente no dejó un comentario.

William L.
Clasificación:

Everything went very smoothly

MICHAEL W.
Clasificación:

provide coffee please

John D. | First Impressions |
Clasificación:

Overall experience from start to finish very professional, helpful and customer service-oriented. Would use Uhaul (particularly the Totowa facility) again without hesitation.

Dwayne D.
Clasificación:

El cliente no dejó un comentario.

susan V.
Clasificación:

El cliente no dejó un comentario.

Shane S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Shane S.
Clasificación:

El cliente no dejó un comentario.

DENNIS C.
Clasificación:

El cliente no dejó un comentario.

Lisa C.
Clasificación:

El cliente no dejó un comentario.

Nicholas F.
Clasificación:

El cliente no dejó un comentario.

Bryan Z.
Clasificación:

The experience of making the reservation and then having it canceled less than 24 hours before pick up was disgraceful. The first person I spoke to was apathetic to my concern seeing as I moved the next day. She kept telling me you signed off on understanding that this could happen. I asked for it to be escalated and the executive assistant that I spoke with did find a truck at another location. This despite receiving a text saying I had to go to MD or PA. The day of the move I took a chance and went to original location and lo and behold they had a truck available. Don't understand how that was the case.... The location employees were awesome but the process itself prior to me stepping in was horrific. I would not recommend U-Haul. Very disappointed.

John T.
Clasificación:

Employees highly professional.

Raymond P.
Clasificación:

El cliente no dejó un comentario.

Brenda H.
Clasificación:

We paid for a hand truck but it was not in the truck

Alice C.
Clasificación:

Only complaint was front headlight was out. Everything else was great. Thank you.

Kennedy W. | First Impressions |
Clasificación:

I cannot give enough praise to the team working at this location. The first day I called the facility. (Which was more than once,) i was greeted with such professionalism and kindness by both Keyshaun and Delford. On my move in day I had the pleasure of meeting Jason the manager, along with Delford and Keyshaun. Uhaul what a team you've put together. All three were courteous, caring professional and most of all patient , I walked away in comfort , I knew I was in good hands. Thanks Uhaul for hiring such a great team

Michael M. | Overall Experience |
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Best storage experience I’ve ever had. Staff is amazing, facility is clean, secure and in amazing condition. I highly recommend this storage facility and Uhaul in general for anything moving, towing and storage.

Alex S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Cheryl B. | First Impressions |
Clasificación:

Ambrose was excellent and help us through the process With such professionalism

Shane S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Bill S. | First Impressions |
Clasificación:

Ambrose, Ariel and Keyshaun assisted me with all my needs and were very professional at the same time.

david h. | Overall Experience |
Clasificación:

Justin was very helpful

Frank V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michael M. | First Impressions |
Clasificación:

Staff is incredibly helpful and polite! Love this facility!

Rosa G. | First Impressions |
Clasificación:

The staff was extremely helpful and courteous!

Brittany W. | First Impressions |
Clasificación:

One of the off duty workers was sitting up front eating and singing while not wearing a mask. This is unacceptable during a pandemic -- especially that he was singing, which spreads the air particles. Dangerous and unprofessional. Otherwise, the other employees were helpful.

Thersa M. | First Impressions |
Clasificación:

The gentlemen at the front desk was extremely helpful and courtesy.

Robert A. | First Impressions |
Clasificación:

Gave an above average because one can always try harder

Mohamad C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mark K. | Online Move In |
Clasificación:

Staff returning the trailer was great!

Edward M. | Online Move In |
Clasificación:

organized and professional.

peter i. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Geri S. | First Impressions |
Clasificación:

when calling the direct number, call gets forwarded to the main UHAUL number. Storage facility is nice. its the main number customer service that i had a problem with A LOT

Ralph Z. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

PHILLIP S. | First Impressions |
Clasificación:

The staff was very good

michael r. | First Impressions |
Clasificación:

Great experience, very accommodating to my needs

Joe R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

danny i. | First Impressions |
Clasificación:

very nice and clean place to store your stuff

Steve B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Nicholas G. | Overall Experience |
Clasificación:

everything was good.

Donald G. | Overall Experience |
Clasificación:

The Totowa facility is clean and well organized. Justin Lancaster assisted us in a professional manner and we rented a storage unit. We are looking forward to a stress free move thanks to the staff.

FRANCISCO C. | First Impressions |
Clasificación:

Great service

Joe R. | First Impressions |
Clasificación:

Easy to move in, friendly & efficient staff

Elisabeth A. | Overall Experience |
Clasificación:

Uyy

Susan S. | Overall Experience |
Clasificación:

Very accommodating staff, super nice, very thorough & responsive Been with other storage locations and U-Haul is very customer convenient Thanks Susan

Helen L. | First Impressions |
Clasificación:

The loading dock was not designed with U-haul vans/people with access issues in mind. Needs a ramp. Very difficult to remove items drom YOUR van that i rented. Excellent staff

Susan S. | First Impressions |
Clasificación:

Very professional and fast service. Very please with storage unit and the prompt service of returning my U-Haul truck. Wish elevator was bigger

Elisabeth A. | First Impressions |
Clasificación:

111

Izzat M. | Overall Experience |
Clasificación:

The only mistake is that they put places the UBoX on the opposite direction on the trailer which caused significant delays in unloading... human error

Mitchell C. | Overall Experience |
Clasificación:

Incredibly helpful, easy, satisfying experience. Personnel were all great.

Rory S. | Overall Experience |
Clasificación:

All very nice and helpful. I would absolutely recommend this place over Public Storage of Woodland Park. 1 issue with UHAUL that has to change, having to give 24hr notice to access your belongings.

Omer K. | Overall Experience |
Clasificación:

Thanks for everything

Yvonne W. | Overall Experience |
Clasificación:

Justin was wonderful to work with. He was thoughtful and understanding at a difficult time.

Valerie W. | Overall Experience |
Clasificación:

Excellent Service! Sean and Justin could not have been more accommodating, they went above and beyond.

No se han enviado comentarios para esta ubicación.

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