Comentarios de los clientes para U-Haul Moving & Storage of Titusville

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Titusville

Clasificación general:

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Janice K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOSEPH L.
Clasificación:

El cliente no dejó un comentario.

Jason M.
Clasificación:

Quick and clean

Caroline B. | Overall Experience |
Clasificación:

The employees at this facility were exceptional. Their customer service skills always exceeded my expectations.

JENNIFER B.
Clasificación:

El cliente no dejó un comentario.

KENNETH D.
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El cliente no dejó un comentario.

Andrew B.
Clasificación:

El cliente no dejó un comentario.

Koren O.
Clasificación:

El cliente no dejó un comentario.

Marsadi S.
Clasificación:

When picking up the equipment it should be stated that if you drop off after hours and you don't download the app that you will be charged.

Mel S.
Clasificación:

El cliente no dejó un comentario.

Kayleen C.
Clasificación:

El cliente no dejó un comentario.

Brian B.
Clasificación:

El cliente no dejó un comentario.

Patricia D.
Clasificación:

El cliente no dejó un comentario.

THOMAS D.
Clasificación:

Customer service folks very helpful. Overall, a positive rental experience.

BRYAN W.
Clasificación:

Your people were all knowledgeable and very helpful and polite

Terry B.
Clasificación:

The only thing I did NOT like was being charged an extra $20 for dropping it off 13 mins after it closed on the same day that I rented it 21 hours and 47 minutes before i had to not happy with that at all.

Barbara H.
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My 2nd experience with this location and the staff was extremely helpful and considerate of my time. The facility was very clean, well organized. I would definitely recommend this location to anyone.

James H.
Clasificación:

You can explain to the staff that moving is stressful enough without them having an attitude

Albert C.
Clasificación:

El cliente no dejó un comentario.

William C.
Clasificación:

Unpleasant and inefficient employees who clearly don't like their job or their customers.

Jason E.
Clasificación:

El cliente no dejó un comentario.

Charles A B.
Clasificación:

No recommendations....

nicole W.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

Gay C.
Clasificación:

Mobile check in not so easy..

Joseph L.
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El cliente no dejó un comentario.

Jeff E.
Clasificación:

El cliente no dejó un comentario.

Robert M.
Clasificación:

Everything about my experience at this location was first class. From the friendliness of the staff, the cleanliness of the showroom, to the condition of the equipment, everything was first rate. I would highly recommend this location to anyone in the area looking to rent a truck or trailer.

Wilma S.
Clasificación:

The only thing that I didn't like was that I could not return the truck in Cocoa instead of having to take it back to Titusville

Sue S.
Clasificación:

I have rented from this location a few times and they have been great to work with.

aurillya R.
Clasificación:

El cliente no dejó un comentario.

Edwin B.
Clasificación:

The mileage charge could have been dealt with better. The return location was pleasant about it, but did not offer any solution.

David G.
Clasificación:

El cliente no dejó un comentario.

Cherry T.
Clasificación:

El cliente no dejó un comentario.

Michael A.
Clasificación:

We tried to use the contact less service but it did not work. The picture

Caleb R.
Clasificación:

El cliente no dejó un comentario.

Louie H.
Clasificación:

Drop off was good

George A.
Clasificación:

was charged for a utility dolly that was not used was told that it would be refunded - it was not - was told to bring back the truck full and I filled it up took $14.68 6.5 gallons for 29 miles so the truck was not full - other than that the truck served its purpose

Thomas G.
Clasificación:

El cliente no dejó un comentario.

KENNETH JAMES G.
Clasificación:

El cliente no dejó un comentario.

RICHARD C.
Clasificación:

By not raising the prices by $80 for a trailer during holidays and gouging the customer. Service was good but I will look elsewhere next time due to these tactics.

Bubba G.
Clasificación:

El cliente no dejó un comentario.

Christian M.
Clasificación:

the check in did not work on iPhone 8, it worked fine on my daughters new iPhone 12

Greg B.
Clasificación:

Staff at Garden Street in Titusville very professional & friendly! Top notch in all aspects! Only hiccup was with corporate phone service- not well versed, perhaps new hire or computer info was inaccurate?

RANDY M.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

Staff was very friendly however, we were not given any information about tolls even though we told them we were driving to Orlando. When we called the toll-free number the morning of our move, we were told to just drive through the tolls and we would be billed later. No mention of $1.00 admin fee for EVERY toll. Unhappy with this arrangement. We would have used our own transponder but when we tried to register the rental van, it came up as already being registered.

Alberto R.
Clasificación:

Everything is excellent.

Cynthia R.
Clasificación:

El cliente no dejó un comentario.

Ronald G.
Clasificación:

Tom and everyone else were great thank you

Laura J.
Clasificación:

Great Service and fast.

Gordon R. | Overall Experience |
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Happy Thanksgiving.

Bradley H.
Clasificación:

Very nice location! Alex and Tanisha are very good representatives of UHAUL. Professional, courteous and friendly! They made this event go smooth and easy! I'll be back!

Heather B.
Clasificación:

I ordered a 19$ truck and ended up payong 107 forit thats ridiculous because eben at .29 per mile it was a 24 mile trip and my total woulvd and shpuldve neen arpu.d 50-60$ idid tadk then to fa tor in dtivi g all over town mileage

Gerald P.
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El cliente no dejó un comentario.

Ellen W.
Clasificación:

More comfortable seats and better suspension.

Marian P.
Clasificación:

Tom Long checked me in and it took 45 minutes even though I had already completed everything online. It turns out he's the owner. I only needed 701 but was charged for 721. Tom said I get a refund for the unused mileage however we going out that wasn't true. Do I paid an extra $32.40 for that

Kala G.
Clasificación:

El cliente no dejó un comentario.

Terry B.
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The people here was super nice,curtious and very friendly,100% satisfied with all services & people here

John M.
Clasificación:

out standing service

Rebecca R.
Clasificación:

El cliente no dejó un comentario.

GLYNDA L.
Clasificación:

El cliente no dejó un comentario.

Lucille G.
Clasificación:

Have more experienced movers

EMILIA L.
Clasificación:

El cliente no dejó un comentario.

DORIS G.
Clasificación:

El cliente no dejó un comentario.

Gary W.
Clasificación:

The equpment worked vey well. The Car dolly followed the truck very well. There was a time in rush hour on the freeway in southern california when I was extreamly concerned with fast breaking and cars switching lanes but all was good. I would definately use it again! Gary Weeks

Johnnie M.
Clasificación:

I like using uhail because when I move they give me time and I like them they give you good prices and all

Scott G.
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Tom Long was fantastic. Had a tail light out and he fixed it quickly and had me on my way. Great location always!

Carl S.
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El cliente no dejó un comentario.

Michael E.
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El cliente no dejó un comentario.

Gary F.
Clasificación:

At the equipment return location, there is a sign that says to stay with the equipment and someone will come help with the return. After waiting more than 15 minutes, had to go in and get some help.

Angela L.
Clasificación:

Same man checked us in in the morning and evening. He came across grouchy and stressed. Muttering curse words when he couldn't get lock open 1st time. Short w me when I asked about damage to truck. Would not go over truck w me when I returned it, said to backed up.

Carol H.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

El cliente no dejó un comentario.

al S.
Clasificación:

El cliente no dejó un comentario.

Steven C.
Clasificación:

El cliente no dejó un comentario.

Deidre R.
Clasificación:

Very helpful with exchanging a reserved large truck for smaller more comfortable one. Explained all additional fees upfront. Much quicker than online check in.

Jeffrey M.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

Timothy H.
Clasificación:

El cliente no dejó un comentario.

Susanne M.
Clasificación:

Too much to list

Stephen W.
Clasificación:

I called the phone number and spoke a women who told me the would be available untill 1:15 pm that day so I arrived at that time to be told there no woman worked and they have 6 trailers on the lot so I lost 4 hrs because she was at the call center or working from home

Michael H.
Clasificación:

El cliente no dejó un comentario.

Pierre J.
Clasificación:

El cliente no dejó un comentario.

Kirk P.
Clasificación:

El cliente no dejó un comentario.

Charles H.
Clasificación:

Very good service.

Mark S.
Clasificación:

El cliente no dejó un comentario.

Eva M.
Clasificación:

El cliente no dejó un comentario.

James M.
Clasificación:

Make sure all uhaul locations are clean , don't wait until customer has to come find help . Go ask customer if they need assistance right away

Bernard V.
Clasificación:

El cliente no dejó un comentario.

Jesse S.
Clasificación:

El cliente no dejó un comentario.

David O.
Clasificación:

Good job. Would do it again

Glenna W.
Clasificación:

Made dropping off super easy. No hidden fees. Am so thankful to have this service available.

William B.
Clasificación:

El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

Holly L.
Clasificación:

El cliente no dejó un comentario.

Victoria R.
Clasificación:

Customer service was fantastic.

Jonathan H.
Clasificación:

The only negative part was that the original location did not have the truck available that the app said was available. I had to go to another location to get an available truck

RAMIRO J A.
Clasificación:

This location needs to be commended.

Geoffrey C.
Clasificación:

Both tires on the trailer rented dis-integrated at different times of the day during what should have been a 12-hr trip (turned into 17 due to the equipment failures). According to both U-Haul Roadside Assistance teams, the tires that failed were old. Better quality criteria regarding tires on your equipment seems to be in ordered.

Samuel P.
Clasificación:

Staff was professional, courteous, and very helpful. It was a pleasure doing business with them, and if I ever need a U-Haul truck again, I will get it from the folks @ 2070 Garden Street in Titusville, FL.

Christopher N.
Clasificación:

The person renting me the truck claimed that I didn't need a mask and wanted me and my father to remove our masks. He refused to put one on because Florida removed the mask mandate and he didn't think anyone needed to wear one. Despite our president and his allies being recently diagnosed with Covid, the employee did not seemed to be concerned about transmission of the virus.

Cynthia H.
Clasificación:

El cliente no dejó un comentario.

David K.
Clasificación:

El cliente no dejó un comentario.

Gregory B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Colleen H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Letecia L. | Overall Experience |
Clasificación:

Thanks to Andrew for always being kind, friendly, & helpful.

Tremeca G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

trinity c. | Overall Experience |
Clasificación:

Easy process, my stuff was safe and well kept. Worth every penny

Richard G. | Overall Experience |
Clasificación:

Andrew and his team were professional, helpful and always available. The storage unit was easy to access, safe and reasonable priced. If I have the need for a storage unit I will go to the Garden St Titusville first.

Alberto R. | Overall Experience |
Clasificación:

It's always been a pleasure to do business with U-Haul. Great customer service.

Joan B. | Overall Experience |
Clasificación:

Worked out well for a short term need.

alvin m. | First Impressions |
Clasificación:

Very friendly and professional staff. Seriously did not have to wait long. Fast service. 👍🏿💪🏿

allen h. | Overall Experience |
Clasificación:

He doesn't live at this email address. Please discontinue emails,thanks.

eric c. | Overall Experience |
Clasificación:

Very good place and very good for u haul to offer such

russell l. | Overall Experience |
Clasificación:

Met my needs and was very easy to work with.

Deborah K. | First Impressions |
Clasificación:

Very busy. But pleasant. Andrew was very helpful.

Lee M. | Overall Experience |
Clasificación:

All good

Karol E. | First Impressions |
Clasificación:

Have trouble with the move or U-Haul

Jessie M. | First Impressions |
Clasificación:

Great customer service

Lee M. | First Impressions |
Clasificación:

A-one service. Thanks.

Jamie M. | Overall Experience |
Clasificación:

The staff is great and friendly! Variety of storage sizes.

James P. | First Impressions |
Clasificación:

Good Service

linda m. | Overall Experience |
Clasificación:

Excellent service!!!

Jamie M. | Reservation |
Clasificación:

The staff was very friendly!

Jacqueline R. | Reservation |
Clasificación:

the team did a great job. we came in on time but had to unload the truck to the onsite storage. they let us have the time to complete what we needed and were very friendly.

Letecia L. | Reservation |
Clasificación:

Great customer service

JOYCE C. | Overall Experience |
Clasificación:

I rented 2 u boxes. One had great seals & well made. The other was a box made of plywood with a tarp like covering. The well made did well, The other not well & my couch was destroyed & got bugs

Patty W. | Overall Experience |
Clasificación:

Andrew at the Titusville store was great to work with. As a matter of fact all the people I've worked with at uhaul we're good. Your policies stink. I will never use uhaul again.

Timothy C. | Overall Experience |
Clasificación:

Rude and extremely unhelpful. One day late delivering and a day late picking up. Took hours on the phone before finally getting an answer. Transferred several times. Worst experience ever. Never agai

Michael O. | Overall Experience |
Clasificación:

Andrew H. went above and beyond my expectations. The man was polite and very kind to speak with. I think he ought to be used a a training standard for all future Managers.

SHAWN G. | Overall Experience |
Clasificación:

Most of my furniture was contaminated with mold and mildew. When I addressed this with the folks at the facility, they could not offer me any explanations.

Stacie S. | Overall Experience |
Clasificación:

I recommend uhaul to every one I had a uhaul for 5 days it ended up taking me nine days and they did me very fair more then fair I will use them always

Donna P. | Overall Experience |
Clasificación:

when I rented my u-box , the operator at the 1-800 number very miss leading. You can not take the u-box off the trailer!!!!! So the u-box is approx. $80 a month, but the trailer is $5 A DAY!!!!!

No se han enviado comentarios para esta ubicación.

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