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Kimberly was THE BEST! Highly recommend!! (:
I’m very pleased with my experience so far with U-Haul storage facilities. The door locking system is a bit tricky. It’s just a keypad, but truth be told electronics intimidate and confuse me a bit. I’ve had to go to the manager a couple times for my own mistakes with the door lock. I will probably end up calling again. Thank God, they are so friendly and patient - even after hours. Overall, I would recommend and will probably continue using. Thank you.
I was very well satisfied with the overall service. I would definitely recommend U-Haul to my family and friends. Please continue your good work.
Kim the manager at the Thomasville North Carolina locaton is awesome she was kind enough to have my things brought to at no cost. She's a true blessing. This World needs more people like her.
was very pleased with my service and facility during my storage usage.
Very clean, convenient access with varying levels of loading/unloading available.
Sorry I would give it more but when I was moving my stuff out of storage. I found some water has got under my door, The door that doesn't roll down, but has a gap at the bottom. I guess from mopping or waxing the floor. I had some wood furniture by the door and when I went to go move it was stuck to the floor and some finishing came off an cracked the wood. So I was not happy!
Research showed the rent on these storage units was more inline with my budget than other places.
Kimberly was the best very pleasant nice to talk to and very knowledgeable of everything going on at the company I would recommend all people interested in storage contact Kimberly.
Moved out of my storage early. They refused to allow any proration on the cost. I paid early every month for a year. Disappointed!!!
Excellent please I would recommend it thanks
Very pleased with the facility and appreciated having a large number of carts available to move items.
Very friendly and willing to help you. Clean and well maintained facilities.
Great customer service!
The staff at Thomasville,NC were very professional and kind along with a great funny Sense of humor. Especially the Manager
I was not clear on entering my code on the keypad outside the building due to the door automatically opening when I walked up. When I opened the unit of course and alarm sounded. I went inside to the desk where a young man did offer assistance. He gave me a keycard which still does not work and every time I go over to get something out or put other objects in the alarm sounds.
Uhaul’s prices are a little steep.
When I rented a truck they were very nice and helpful. We were in and out quickly. The truck was clean and we made two trips. Renting a storage unit was also easy and the staff was helpful and the unit clean. Accessibility was excellent with carts to use making unloading a breeze.
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The best storage I ever had always so clean and the staff were so friendly every time I needed anything . And the store manager was phenomenal
Loved it
The best storage facility that I have ever used.
Very helpful and friendly. A good representation of what customer service is all about.
Great staff very freindly and helpful. Thank you.
The gentlemen who helped that morning was very nice and helpful making sure i knew what i was getting and showed me how to do everything needed to get in and out of my unit.Thanks
The staff was always friendly! The storage unit and facility were well maintained.
It was a good experience, staff was well informed, courteous, and helpful. Thank you.
Change my unit but didn't or wouldn't change the move in date.. was supposed to talk to the manager and call me back but never heard anything
The staff was super helpful.
Great service
Customer service was very much below par. The young girl helping at the front desk would barely communicate with me and not friendly. The building was not cleaned out when I arrived.
The facility is amazing, the after hours customer service experience was not!
thanks for all your help
Everyone was super helpful at a time that I needed it the most!!
Excellent Service
Great place
The experience was overall great and fast!
Larry help me with all the things I needed to get done
Me. Dobson was very courteous and accommodating. I would refer your facility above any other. Thank you for treating me & my family with the utmost respect & consideration.
Very clean & pest free storage building. Joyce went to unit at many different times and days. No problem ever. Joyce paid all the monthly charges from day one. Never worried about her stuff. Thanks !
Larry the owner, and all the staff was totally helpful, and very understanding .The World Needs More Businesses To Conduct Business With the Same Professional Manner...
Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.
Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.
Good people.. Good service
Very helpful, pleasant staff.
Thank you
Teresa was very nice and always willing to help
Easily the best Uhaul facility and experience I have encountered. Thank you.
Larry Miller and his team were absolutely outstanding. I have rented 3 trucks and one storage unit from them in our move to Archdale. Everyone was courteous and knowledgeable. Thanks so much. Chris
Super nice
Great
It was great way to store my belonging.
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Thanks for all your help,
Only issue I had was when I turned in my key card I went up there twice. 1st time I was there for 20 mins & no one was in the office. Really need more people @ least someone to stay in the office.
It was super clean and the staff was very nice and was there to help anytime I needed anything they was there
Safe, secure and clean environment. Would use again.
Met my needs adequately.
Friendly staff! Assisted with all my needs and answered my questions
