Customer Reviews for U-Haul Moving & Storage of Swedesboro

242 comentarios

510 Heron Dr Bldg 300   Swedesboro, NJ 08085
(In Pureland Complex)

(856) 491-9057

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(856) 491-9057

510 Heron Dr Bldg 300
Swedesboro, NJ 08085
(In Pureland Complex)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Santiago Q. 
Clasificación:
5.0

The young lady working there and the gentleman that was working there too they were excellent

tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eileen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe D. 
Clasificación:
5.0

The young lady who mamages the location was excellent.

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lindsey D. 
Clasificación:
4.0

Everything was great! The Uhaul reps were friendly and helpful. I would use the company again if need be.

KAREN M. 
Clasificación:
5.0

Trailer smelled bad- might want to get that smell out and moving forward give the trailers a smell test before sending them out

Jay S. 
Clasificación:
5.0

Jessica was extremely helpful. The local office was great to deal with. That said, UHAUL corporate really needs improvement. First the scheduling is a mess. Reserve a trailer only to be told a scheduler will call me with a day or two - when I already thought I had reservations that turned out the other locations I made them with were not able to fullfill. Next the website to return / drop off hours is a complete joke. First, the name of Uhaul.com/SHARE. Makes no sense. What does ‘share' have to do with returns? Then the website didn't work and froze at the screen where you upload a photo. I really like the products and prices but the uhail process is poor. Again, I really liked the experience at the actual uhaul location. Clean, helpful, plenty of vehicles.

JOHN R. 
Clasificación:
5.0

The gentleman that helped me went above and beyond to make sure I had what I needed!!

Heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Lower the false advertising and list the mileage rate

BRYAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

I've rented trucks and vans from this location never any issues. Always great customer service. I've dealt with Brian O. at least 2-3 times already. He's always very pleasant and gets me set up and out the door with my rentals. Thank you for your service.

Roberto B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt D. 
Clasificación:
5.0

Friendly staff, clean location and vehicle. Thrilled U Haul has a location, see you next time.

Jason D. 
Clasificación:
5.0

Folks in the drop off location were very nice and helpful. Excellent service and I always love to do business with this location.

BIJU J. 
Clasificación:
5.0

Facility and vehicle were fine. Jess, your on-site rep, was excellent. Pick-up and drop-off were smooth. However, I had trouble with my first attempt at a rental, which I had to cancel due to an emergency change in plans. I was able to MAKE the reservation on-line without creating a U-Haul account, but I was unable to CANCEL the reservation on-line without a U-Haul account. The telephone customer-support system was fine, and the person I talked to handled the cancellation well, but it would have been more efficient for me, and presumably for U-Haul, had I been able to cancel on-line without the requirement to create an account. (I don't create accounts with companies with which I only have very occasional business.) That being said, I'll be back to U-Haul if and when the need arises again. Gracias.

Charles B. 
Clasificación:
3.0

Boxes need to be moved so that the employees can see cars waiting at the stop sign from the desk inside the facility.

Marie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

If you need a truck make sure you reserve one. I'm glad I did because there was only one when I went to pick it up. When you get in the truck make sure that you look at the mileage and the fuel gauge-I felt like they were pulling a fast one on me. They gave me the printout that said the tank was full so therefore I needed to return the tank on full. I got in the truck and it was on 5/8. At 4.00 a gallon I wasn't going to be responsible for a full tank. I was in the truck about 5 minutes looking everything over. I decided to go back and tell them about the fuel. When I went back in, no one came out to tell me, they said oh, we gave you the wrong print out. I felt if I didn't go back in that I would've been responsible for the full tank. The tire pressure light was on the whole time-they assured me the tires were just checked. There was also a weird smell in the truck and my nose got stuffy so I kept the windows open the whole time.

Daria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

Don't change anything. Jess was professional and thorough in her rental presentation. Not only with me, but with another customer that I witnessed being instructed about the process for a reservation at a future date. Great service and knowledge of UHaul policy. Jess was professional and thorough in her discussion of the rental process

William T. 
Clasificación:
4.0

Unjustified charges and no receipt provided. Plan to dispute.

Adam R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence S. 
Clasificación:
1.0

Friendly Fast service

Edznesol M. 
Clasificación:
5.0

great help cutting off my lock for free

Carolyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham R. 
Clasificación:
5.0

Extremely helpful and knowledgeable sales representative.

Henry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seunghyun C. 
Clasificación:
5.0

The AC/temperature regulation knobs in the car were damaged, so I had to endure heat all throughout my journey, because there was no way to even put off the AC. Otherwise the van was in tip-top shape.

Ato F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ghulam R. 
Clasificación:
2.0

Initial parking lot area offered no directions. After driving around the complex I finally located the drop off location. I called the after hours number as directed and put the key in the slot. The following day around 3pm someone called from the facility to see when I would be bringing the truck back. It's a 20 ft box truck and the key was left in the key drop. How could they be confused by this?

Tara M. 
Clasificación:
5.0

I had trouble uploading a photo of the odometer and the associate working was very helpful.

Heidi F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine C. 
Clasificación:
5.0

keep the staff there forever! All were so very helpful!

KATHLEEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M.  |  Overall Experience 
Clasificación:
5.0

Very easy no hassle rental. Friendly and helpful.

JAMES S. 
Clasificación:
1.0

I was charged $143.74 { dollars one hundred forty three dollars + forty three cents { after returning a one way 10ft truck and a transporter going 87 miles over 199 coverage I should have have been charged only $43.74 ONLY I PAIDE FOR THE TRUCK IN MIDDLETOWN NY AND I paid for the transporter in harridan NY I need to get reimburse for the entire balance THIS IS BAD BUSINESS IF I don't get reimbursed for the entire amount i will contact BBB and attorney general this is bad BUSINESS I TRUSTED U HAUL

RICHARDJ W. 
Clasificación:
5.0

check tires for tread

Richard W. 
Clasificación:
5.0

The Uhaul app needs to be updated. I had a very difficult time using it.

AMBER H. 
Clasificación:
5.0

Yes I've really had a nice experience with this your mom it was very clean the people were very polite and I would rent from them again

Martia L. 
Clasificación:
5.0

Great for moving far distances and not having to worry

Camille M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry F. 
Clasificación:
5.0

Keep doing what yall do!

ANGEL C. 
Clasificación:
5.0

Jess was amazing and had great customer service

Mark A. 
Clasificación:
5.0

Amazing staff and great equipment.

ANGEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEAN M. 
Clasificación:
4.0

My only complaint was that the truck had very little foot room. I have large feet and I kept hitting the gas when I was trying to hit the brake.

KATHLEEN W. 
Clasificación:
5.0

Everything was very good with the service and interaction with the staff. My only complaint was that the truck had under a quarter tank of gas. Had I needed the truck for longer miles ot would have been a problem.

JONATHAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

I said I'd recommend based on my PAST experiences. This experience on Friday was the worse. I booked online and DID NOT want the additional insurance. I go to check out and the salesperson is pushing me to get the insurance I declined. I didn't feel like going back and forth so I said “ok” and signed for the insurance. I take the truck and call to confirm the work I needed the job for. There was a scheduling error and I ended up not needed the truck. I bring it right back with EXACTLY one mile on it. I only stopped at the gas station because I didn't want to be told the gas was lower. I get back and explain what happened and the woman that was outside said to me, “Well you're still going to have to pay full price. I didn't think that was fair considering I drove ONE MILE total. I personally believe that there was something that could've been done for meâ€"instead I was left with a really bad taste in my mouth. Other than THAT, I've always had great rental experiences.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole S.  |  Online Move In 
Clasificación:
5.0

Contract # 26747877. When I checked out on 12/29/21 Jessica Omrod told me that my finalized contract would be sent to me within minutes of my leaving and I'd see it on the email address I provided. My final billing was different than what was expected. A day later and I still haven't seen it. I tried calling the Swedesboro location but there was no answer. Just want my final bill.

Gary R. 
Clasificación:
5.0

Very good customer service

CAROLYN W. 
Clasificación:
4.0

Í

RADAMES C. 
Clasificación:
5.0

I made my original reservation at Mullica Hill location. Days later, my reservation was moved to Swedesboro location, which is miles away from Mullica Hill. Why move me? I was flexible on date of rental. I would have changed date to stay at Mullica Hill location. Why not move truck to Mullica Hill to accomodate me?

PAUL W. 
Clasificación:
5.0

Truck was great! Thanks guys

ANDREA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  Overall Experience 
Clasificación:
5.0

The service was quick and helpful, was basically perfect

Brady R. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S. 
Clasificación:
5.0

Brian was awesome. The truck I needed was not returned on time by the previous user, Brian did everything he could to find another for me.

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
4.0

El cliente no dejó un comentario.

donald Z. 
Clasificación:
5.0

have more trucks on hand

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salvatore D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

The employees that were working there on 10/23/21 and10/24/21 were exceptional. They explained everything and were great meeting you when you arrived. Great team

ROBERT M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHELLDUNDAMIAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
5.0

Servicio al cliente de excelencia. Very friendly and responsive on the phone

Janice P. 
Clasificación:
4.0

Seemingly a minor issue: the rear sliding doors to your trailers are spring loaded. Consequently, to lower them and lock is difficult - in the process of doing so I injured my finger. Suggestion: install a handle next to the lock such that one can hold down the door while locking it. Otherwise you run a tight ship - Thanks

SAMUEL N. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORI D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNY G. 
Clasificación:
5.0

Service was great

STERLING R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A.  |  Overall Experience 
Clasificación:
5.0

nothing. the process was smooth and thorough

David W. 
Clasificación:
5.0

You guys did a fantastic job. The service was great and very helpful when asked a question. The truck was clean and maintained well, it was a pleasure to drive. Thanks for making it a very easy service to help with my move. two thumbs up!

JOHN F. 
Clasificación:
5.0

Had a few issues with the website and alternate contact, but the chat worked and got resolved in 30 min. No issues with vehicle, all was in order and working, and in great condition.

Jeanne M. 
Clasificación:
4.0

Nothing it was great!

Michael T. 
Clasificación:
3.0

The 10 foot box truck was 5 feet shorter than the ine I ordered in Aston, PA. I picked it up in NJ after having had the pick up site changed (by u haul) 3 times. The truck was clean, but did not have any working running lights.

kimberly S. 
Clasificación:
1.0

Vehicle not clean, existing damage that was not reported before issuing me the vehicle, over-charged for the amount quoted for.

JOSUE P. 
Clasificación:
5.0

Facility is inside with heat and air conditioning. We'll lit, clean, accessible and safe.

Philip D.  |  Overall Experience 
Clasificación:
5.0

Good experience. Staff was very helpful.

Thomas R. 
Clasificación:
5.0

Everything was uneventful with no hassles.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WATISHA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE B. 
Clasificación:
5.0

Great effects, great staffs, and keep it up.

Michael v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

veronica h.  |  Overall Experience 
Clasificación:
5.0

staff went over and above to help. excellent and outstanding

Garry S.  |  First Impressions 
Clasificación:
5.0

Facility is very clean and the staff was very accommodating.

Kirk M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyndi V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah H.  |  Overall Experience 
Clasificación:
5.0

My wife and I stopped by in April to look at the storage facility on Heron Dr. in Swedesboro, NJ. Jess clearly explained all the rental and access details. She allowed us to see the location of the available units. A month later my wife and I reserved the units. We went in and Jay clearly reexplained all the rental and access details. It was an absolute pleasure working with Jess and Jay. The entire experience was a smooth process. Highly recommend this location. +A

Roberto B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dianne E.  |  First Impressions 
Clasificación:
5.0

Associate was very friendly and helpful in the entire process (this is my first time renting a storage unit so I had no idea where to start).

Louis M.  |  First Impressions 
Clasificación:
5.0

Good job

Thomas T.  |  First Impressions 
Clasificación:
5.0

I wish I would have known about this facility sooner. Excellent experience

Raquel D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A.  |  First Impressions 
Clasificación:
4.0

Clean storage facility with easy access to get in and move furniture.

Tiffany A.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Quanda B.  |  Online Move In 
Clasificación:
5.0

Muy bueno todo

Hamilton A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer A.  |  First Impressions 
Clasificación:
5.0

Jess was amazing! She is by far the best, most courteous, most professional customer service that we have experienced in years. This is no exaggeration whatsoever. There is absolutely nothing she can do to improve anything. She explained everything perfectly, and made this experience so much easier than we anticipated it being. The property was very clean and well maintained. Kudos to Jess and U-Haul. Absolutely 100% A-1 service!

Byronkeit P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

Jess was great in set up and in instructions on entry and exit. We were most impressed with the levels of security taken and the ability to drive in the building if in bad weather, to add and remove stored items. I would highly recommend this location.

Ralph H.  |  First Impressions 
Clasificación:
5.0

Staff was very knowledgable and helpful.

Francis Q.  |  First Impressions 
Clasificación:
5.0

Your staff were pleasant and really helpful.

Kenneth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura L.  |  First Impressions 
Clasificación:
5.0

I ordered pods online for my move. It was a wonderful process! Gracias.

dawhn h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba