Great customer service very personable
MATTHEW F.Customer Reviews for U-Haul Moving & Storage of Swansea
600 Gar Hwy
Swansea,
MA
02777
(Rt 6)
(Rt 6)
Servicios en esta ubicación:
Contáctanos
600 Gar HwySwansea, MA 02777
(Rt 6)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
- Overall Rating:
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- Clasificación:
- 3.0
I am totally displeased with uhaul overall at the moment. I had a pickup scheduled at north main st fall river ma, when I arrived there the lock box would not work for me to get the keys. I called and was on the phone for 30 mins with rep who was pleasant but continued to say he really couldn't help me and wasn't sure what to do. Then he transferred my rental to swansea ma which extended my trip by 10 miles but he said he was going to give me a $50 credit for all the inconvenience. Upon arriving at swansea they knew nothing of the credit I know have 2 charges pending in my account t one for $160 and one for 168. For a national company this is unacceptable
EDWARD M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Francis F.- Clasificación:
- 4.0
El cliente no dejó un comentario.
robert G.- Clasificación:
- 4.0
This is the best U-Haul location I have found. No issues.
DAVID B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
HANNAH G.- Clasificación:
- 3.0
El cliente no dejó un comentario.
AUDREY T.- Clasificación:
- 5.0
It is what it is... final bill should come in a readable text or e mail
VINCENT F.- Clasificación:
- 5.0
Secure unit, friendly and helpful staff, great location, couldn't ask for a better storage facility!
dennis l. | Overall Experience- Clasificación:
- 3.0
Make it cheaper for a one way trip…
RICHARD L.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Todd W.- Clasificación:
- 5.0
El cliente no dejó un comentario.
TED B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
ROBERT M.- Clasificación:
- 5.0
The man who was working , Payl I think was his name, was the nicest guy and so professional, friendly and courteous. I actually called back today to thank him and tell him how nice he was because it's hard to come by theses days but by the time I called they were closed.
JANE L.- Clasificación:
- 5.0
El cliente no dejó un comentario.
douglas h. | Overall Experience- Clasificación:
- 5.0
El cliente no dejó un comentario.
SHARON P.- Clasificación:
- 5.0
Thank you …. easy to book and easy puc up and delivery!!
Mary M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Paul L.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Peter L. | Overall Experience- Clasificación:
- 3.0
The guy working was not very efficient and it was hard to understand him. I also had to slide my card 3 times because he was not very familiar with the system it seemed. Other than that he was friendly and the truck was clean
Adam B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
domingo r. | Overall Experience- Clasificación:
- 5.0
El cliente no dejó un comentario.
David R. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
CHRISTOPHER C.- Clasificación:
- 4.0
El cliente no dejó un comentario.
Mark R B.- Clasificación:
- 5.0
Very good
Maria V. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
JOHN M.- Clasificación:
- 5.0
JAY CARREIRO was the only worker in the office when I stopped in. He was very busy with people and phone calls but handled everyone in a professional manner and everyone seemed happy with his service. Jay was polite and knowledgeable and I believe he is an asset to the company.
denise m. | First Impressions- Clasificación:
- 3.0
El cliente no dejó un comentario.
ANDREA G.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Thomas W. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
jasimine t. | Overall Experience- Clasificación:
- 4.0
El cliente no dejó un comentario.
CARLON J.- Clasificación:
- 5.0
Great job
THOMAS S.- Clasificación:
- 5.0
El cliente no dejó un comentario.
ANTONE S.- Clasificación:
- 4.0
El cliente no dejó un comentario.
emily m. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
PATRICIA T.- Clasificación:
- 4.0
El cliente no dejó un comentario.
Sharon D. | First Impressions- Clasificación:
- 5.0
This facility was clean organized and very useful staff friendly and polite and the unit affordable compared to others in the area would utilize again
Kimberly O. | Overall Experience- Clasificación:
- 5.0
El cliente no dejó un comentario.
jason g. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
REGINA A.- Clasificación:
- 5.0
Top notch customer service. Safe and clean facility. I had my motorcycle stored there for 5 years and never had one problem. The entire complex is well lit and multiple security cameras. Thank you for the professional service over the years!!!
JASON A. | Overall Experience- Clasificación:
- 5.0
El cliente no dejó un comentario.
MANUEL N. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
Samantha B.- Clasificación:
- 5.0
Nothing I had a great experience here ty
SHERRIE B.- Clasificación:
- 5.0
Truck was brand-y new and renting it without an online reservation was super easy. Rate was fantastic too.
CHRISTOPHER P.- Clasificación:
- 5.0
No improvement needed. I also just rented an indoor 5x5 storage unit and the facility is immaculately clean and well lighted.
COLIN T.- Clasificación:
- 5.0
El cliente no dejó un comentario.
WILLIAM M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
ALVIN H.- Clasificación:
- 5.0
No need for improvement the staff was great as was the ease of pickup and drop off
RICHARD C.- Clasificación:
- 5.0
El cliente no dejó un comentario.
CATIA F.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Heather G. | Online Move In- Clasificación:
- 5.0
El cliente no dejó un comentario.
Rebecca T.- Clasificación:
- 5.0
I haul employee was thorough and I was helped quickly.
DANIEL B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Gilberto T.- Clasificación:
- 5.0
El cliente no dejó un comentario.
CHRISTINE S.- Clasificación:
- 4.0
El cliente no dejó un comentario.
Duane U.- Clasificación:
- 5.0
No suggestions. My rental worked out perfectly. The process was handled quickly. Both picking up the truck and returning it were simple. And all personnel were professional and clear in their communications. I was very glad that I chose this facility for my rental truck.
Diana M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Beth L. | Online Move In- Clasificación:
- 5.0
El cliente no dejó un comentario.
MATTHEW I.- Clasificación:
- 5.0
Good job your the best
Manuel S.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Koren W.- Clasificación:
- 5.0
Swansea U-Haul has never disappointed me. Professional, prompt, courteous.
JOHN B.- Clasificación:
- 5.0
It was all good.
WILLIAM S.- Clasificación:
- 3.0
El cliente no dejó un comentario.
Mary Ann K.- Clasificación:
- 5.0
El cliente no dejó un comentario.
ROBERT B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Jahanah M. | Online Move In- Clasificación:
- 1.0
The trailer I rented was a 6x12 but no we're did it say that the tailgate is allot smaller. I drove 1.5h to go pick up my can-am motorcycle and it wouldn't fit. When I rent a 6x12 with a tailgate I assumed the whole tailgate goes down. I will not rent again. It cost me another $300 to get my equipment delivered. There should be a warning stating the gate is smaller than the trailer.
MICHAEL K.- Clasificación:
- 3.0
El cliente no dejó un comentario.
LANCE B.- Clasificación:
- 5.0
El cliente no dejó un comentario.
LISA S.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Dianne J. | Online Move In- Clasificación:
- 5.0
El cliente no dejó un comentario.
ROBERT C.- Clasificación:
- 5.0
This trip I was just starting to unpack and realized what I was trying to carry all at once was to much. I putting down a small lamp on the passenger seat I also put down the key. Shortly after I reached for the key and instantly knew it was in the truck. Well, panic set in... now what? Uhaul contacted a company that came out and rescued the key and my move. Thank you Uhaul, you've always been my moving rental company. Uhaul has been there for local moves, interstate moves going round trip and one way trips. I highly recommend there trucks and Vans!
Susan L.- Clasificación:
- 5.0
Ninguno
MARK L.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Deanna D.- Clasificación:
- 3.0
I made a reservation for a cargo van was told it was there to pick up at 3:15 p.m. got there at 3:00 the van never came back. We had to switch to a pickup truck that came in, it was loaded with dog for and had a little bit of an odor. The rate I was quoted on the phone was $145 at the end of the night when I check the truck in I was billed $160. This is not the first time that I've had a problem renting a truck from U-Haul. I am a repeat customer but I may be going somewhere else. I don't like making a reservation for something that is not even there.
RICHARD M.- Clasificación:
- 5.0
As always. Everything was great . Quick check in and checkout . Will definitely use again
SCOTT M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Sheila S.- Clasificación:
- 5.0
The man who helped me was very kind and even though he was dealing with many issues due to a prior customer as I could not get the truck I wanted he was very accommodating and helped me. I wish there was more people like him who are easy to deal with.
MELISSA H.- Clasificación:
- 5.0
El cliente no dejó un comentario.
RONALD G. | First Impressions- Clasificación:
- 1.0
Uhaul is horrible! Didn't have the size truck I reserved a month in advance causing me to add 8 hours gas and tolls to make two trips
DIANE H.- Clasificación:
- 5.0
El cliente no dejó un comentario.
THOMAS Q.- Clasificación:
- 4.0
NOTHING they were very friendly but yet very professional.
MARY B.- Clasificación:
- 5.0
Top notch operation.
MICHAEL W.- Clasificación:
- 5.0
El cliente no dejó un comentario.
RICHARD H.- Clasificación:
- 5.0
Very helpful, and kind
julie w. | First Impressions- Clasificación:
- 5.0
El cliente no dejó un comentario.
Douglas O.- Clasificación:
- 5.0
Excelente
Kevin K.- Clasificación:
- 5.0
El cliente no dejó un comentario.
JOHN C.- Clasificación:
- 5.0
Dude was good, efficient, had the truck ready to go. 10/10
Charles K.- Clasificación:
- 5.0
El cliente no dejó un comentario.
RONEY D.- Clasificación:
- 5.0
El cliente no dejó un comentario.
CHRISTOPHER W.- Clasificación:
- 5.0
Everything was great
Anthony L.- Clasificación:
- 5.0
Super easy to return, very quick and easy
Kevin C.- Clasificación:
- 5.0
El cliente no dejó un comentario.
GARRE M.- Clasificación:
- 5.0
Everything was good.
RICHARD H.- Clasificación:
- 5.0
I was going to pick up a truck using the app but I was having trouble. So I decided to go inside the store and ask for help. The two uhaul workers were great. Super nice and very efficient. They both help me with my first time renting with uhaul. It made me realize that human help is so much better.
ANDRE R.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Matthew V. | Online Move In- Clasificación:
- 5.0
El cliente no dejó un comentario.
KELMA D.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Matt G.- Clasificación:
- 5.0
Great team, excellent experience.
JAMES M.- Clasificación:
- 4.0
El cliente no dejó un comentario.
ZACHARY A.- Clasificación:
- 5.0
Nice clean facility, staff was knowledgeable and friendly had my vehicle ready and I was on the road quickly. Well done!
WILLIAM S.- Clasificación:
- 5.0
Staff at this location are amazing Richard is outstanding with customer service and so is Craig would definitely recommend this location.
JUDITH I.- Clasificación:
- 5.0
El cliente no dejó un comentario.
SCOTT H.- Clasificación:
- 5.0
The service in Swansea was absolutely outstanding
Jason R.- Clasificación:
- 4.0
El cliente no dejó un comentario.
James N.- Clasificación:
- 5.0
Excellent experience overall!
BARRY E.- Clasificación:
- 5.0
El cliente no dejó un comentario.
JONATHAN C.- Clasificación:
- 5.0
out standing service
MICHAEL R.- Clasificación:
- 5.0
El cliente no dejó un comentario.
AARON S.- Clasificación:
- 5.0
so far my first day was good Jay who showed me to my unit was very helpful and kind this was my first time ever renting a unit and I had a lot of questions that he answered very patiently
Kimberly O. | First Impressions- Clasificación:
- 5.0
Super easy drop off.
Mary B.- Clasificación:
- 2.0
If you are renting a 15' box truck and it costs $1100 bucks it should be 15' not 12' not happy with the price or size of truck couldn't fit 1 bedroom apartment in the truck not happy
DAVID C.- Clasificación:
- 2.0
The front desk attendent gave me an attitude when I showed up at the site to collect the vehicle for the morning. I inspected the vehicle before I took it off the lot. On my way to return the vehicle, I opened the windows for air and passenger side window had issues going up. When I turned the fan on in the vehicle it had a horrible rattling sound. I let the attendant know the issues when I returned the vehicle. He didn't seem to care much about either issue, just turning the vehicle over to the next person.
JENNIFER J.- Clasificación:
- 4.0
Parking lot is tiny and I rented a trailer. I had to put it in the handicap spot because.skmebody double parked in the only 2 overnight drop off spots
ANTHONY E.- Clasificación:
- 4.0
It was way too expensive for just a 30 mile round trip 15mi each way cost me 80 dollars not mention the 20 on gas. Incredible how capitalism works
MICHAEL M.- Clasificación:
- 5.0
The bar code at key box would not scan. I ended up having to see the rep inside. Contactless pick up would not have worked . Otherwise this rental experience was flawless!!!
John P.- Clasificación:
- 5.0
El cliente no dejó un comentario.
Christopher P.- Clasificación:
- 5.0
Could not have been easier. Great job.
Steven A.- Clasificación:
- 4.0
El cliente no dejó un comentario.
Kimberly M.- Clasificación:
- 5.0
El cliente no dejó un comentario.
ron S.- Clasificación:
- 5.0
El cliente no dejó un comentario.
John A.- Clasificación:
- 1.0
I waited inside for 15 minutes, and no one was around. I called the location phone number and I looked around outside and no one came. Finally a worker showed up in the front and was nice, but not apologetic for the wait. Overall a disappointing experience.
JOSEPH N.- Clasificación:
- 5.0
Service was great! Picking up and returning trailer.
Adam B.- Clasificación:
- 5.0
A fast and efficient process, also reserved a truck, was excellent experience overall.
Linda M. | Online Move In- Clasificación:
- 5.0
Joe was very helpful and professional.
Rita F. | First ImpressionsServicios adicionales en esta ubicación
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