Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19

4,721 comentarios

23917 US Hwy 19 N   Clearwater, FL 33765

(727) 796-2132

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(727) 796-2132

23917 US Hwy 19 N
Clearwater, FL 33765

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The people were nice and the truck worked great for our move. We did have issues with the recommended moving help that we paid for. They did not show up and did not answer text or phone calls. This caused us a delay -which cost us a night of pre arranged hotel expense and timing. I know they are not u-haul employees but your site recommended them and they should not be recommended to anyone.

DOUGLAS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron G.  |  Overall Experience 
Clasificación:
5.0

Keep up the personal touch and great sense of humor. It is greatly appreciated after a stressful day of moving.

EDITH L. 
Clasificación:
5.0

It's very difficult now to reach the location. All calls seem to roll over to the call center and there seems to be a disconnect between what the call center says and what's actually happening at the location. It's never been a frustrating experience before, but it was very frustrating this time.

MONIQUE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon M. 
Clasificación:
5.0

The manager, Breanna, is amazing. She was so helpful and accomodating in booking my Uhaul truck and storage unit. She even helped with a super smooth transfer when I ended up needing a bigger unit about a week and half later. I went to another U-Haul location to check it out because it would be closer to where I'm staying... I stayed at this location because of Breanna‘s professionalism and kindness. I also really appreciate the cleanliness and security of this location. I am so pleased and so grateful that this part of my move has been a great experience. Moving is hard enough and everyone at this location made it easier. Gracias.

LAURA S. 
Clasificación:
5.0

Repeat customer Short local hauls Always dependable location

SCOTT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank A. 
Clasificación:
5.0

Very good experience installing a hitch !!

Shawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE P. 
Clasificación:
5.0

Everyone I interacted with at the pick up and drop off locations for the truck were very courteous and helpful.

FRED P. 
Clasificación:
3.0

The two guys were not in the office, so I had to walk around to the back to find them in order for me to check-out my rental? Very poor customer service experience?

Manuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

john M. 
Clasificación:
5.0

No suggestions. Everything went smoothy. Good customer service.

EDGAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell J. 
Clasificación:
5.0

I rented a trailer. I was in and out quickly for both pick up and return. I never touched the trailer as the staff made all the connections and disconnections upon my return. Very good experience.

PALM HARBOR UNIV H. 
Clasificación:
5.0

brianna best service rep ever and i have used u haul about 8 times in 15 years, i should put it on speed dial!!!!

GLENN P.  |  First Impressions 
Clasificación:
5.0

Bueno

THUY H. 
Clasificación:
5.0

Brianna is an amazing manager. She is helpful and courteous. She is also a manager that is helping her employees and not afraid to get things done and gets things done. I went back to this location because of my first experience with her when I added a hitch to my car. I came back because of how she treated me. My recent experience with what I rented this time around just confirmed that Brianna was not just acting as a one off scenario. She provided me with the same consistency and excellent service to me as she did prior. I'm very happy and will return again when I need services you all offer at this location.

Edward A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEBASTIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge M. 
Clasificación:
5.0

No matter what situation this location faces they go above and beyond and I have found that All the u-haul rentals I have experienced always have gone above and beyond the last 30 years Everytime my family and I use them!

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY GRAHAM D. 
Clasificación:
5.0

The location at Cleveland Street Clearwater FL helped me set this RSVP. It was a bilingual gentleman. He is a super hero! When I arrived to pick up the truck at the Sunset location, the staff was very helpful and understanding of my situation.

YESENIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M. 
Clasificación:
5.0

Everything was great

DIANA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS M. 
Clasificación:
5.0

Keep things going s you are. Quick service, easy transaction…in and out!

TIMOTHY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
Clasificación:
5.0

ND

ELSI M. 
Clasificación:
5.0

The employees at the Sunset Point and US 19 location were each very helpful and positive. Great experience overall.

lisa H. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN H. 
Clasificación:
5.0

Distribution of equipment is a thought. This area was packed!

THOMAS STEVEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLLIS M. 
Clasificación:
5.0

👍

FRANCISCO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY P. 
Clasificación:
5.0

The trucks are not cleaned very well, the windshield was filthy on the inside and made it hard to see when the sun struck the glass.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa A. 
Clasificación:
5.0

This team in Clearwater got me in and out faster than any time I've been. I came about a year ago and it took SO LONG to get a uhaul. I really appreciate the team that helped me out and they were really quick and efficient!!

NATALIE C. 
Clasificación:
5.0

THIS uhaul LOCATION is run very well. The manager Brianna is super helpful and is respectful to customers, no matter how difficult they can be. I don't see people of her quality interacting with the public very often anymore. I have been impressed with how well she keeps her cool. I have another thing to say about the Uhaul phone system...When I have tried to call that office I ALWAYS get put through to your *800 number. Brianna said that her phone only gets calls from other Uhaul offices and Uhaul corporation. This is not fair to her office or the customers, I have found that I can call other Uhaul offices and talk to representives in this area.

ROXANNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman B. 
Clasificación:
5.0

Friendly workers, very helpful and knowledgeable, definitely returning to this UHaul. Had a great experience!

KIRA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Walter P. 
Clasificación:
5.0

Everything worked out perfect !! I needed it put on in a hurry. Great job guys .

michael D. 
Clasificación:
5.0

Great friendly people who are very helpful Nothing to improve upon at all❤️

Nadine G. 
Clasificación:
5.0

Create an exit on Sunset Point Road.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PABLO A. 
Clasificación:
1.0

Hire people that want to take care of the customers and not treat customers like crap because that's what he did treated me like crap. He needs to be FIRED IMMEDIATELY.

CHANDREA G. 
Clasificación:
5.0

Just a very pleasant and efficient engagement from reserving the vehicle, through pickup, and return at this location. The store itself is very well stocked, a large amount of trucks and trailers to choose from, and the staff were great to deal with.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
3.0

I tried to return the truck at 9pm using the online link I was given and it kept giving an error message and saying that it could not detect my exact location so would not let me do the online checkin.

EMMETT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomas C. 
Clasificación:
5.0

Good experience and the van was in great shape. Prices are good and the online process was easy

Cody D. 
Clasificación:
4.0

Was told that I had a 5 day rent. Returned equipment in 3 days and was charged for an extra day. Doesn't make sense. Waiting for GM to resolve issue

RICHEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONNA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

Very fast and efficient .

JENNIFER H. 
Clasificación:
2.0

Installed the wrong wiring for my lift and never returned phone calls. Every contact I had was when I drove to the store. It took 2 months to get my hitch and wiring installed. They ordered the wrong wiring. After waiting 2 months I have to take my car to someone else and pay for the right wiring and installation. Enough said.

STEPHEN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

customer service was absolutely amazing!! overall a solid 10/10 they helped make my entire moving process as stress-free as it could be! i am very thankful for everyone who works there!

JORDAN H. 
Clasificación:
4.0

Give customers more than an hour before you cancel a reservation. Otherwise all good.

CHERRY P. 
Clasificación:
5.0

Professional and very courteous attendants, even though people where on line and waiting the attendants went above and beyond to keep everyone calm.

Alma F.  |  First Impressions 
Clasificación:
5.0

When I tried to return the equipment Sunday morning there were 5 other customers also trying to return equipment and the two guys that were working there were a little overwhelmed. You might set up a small display instructing people how to return equipment using the app. I did it and the guy was very appreciative but a couple of other folks waiting didn't know how to do it.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Augusto F. 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORG S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETTMASON LASZL S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Great staff! Ve rest attentive to detail and explanation.

EVELYN F. 
Clasificación:
5.0

I usually do not write comments, but to let everyone know that the UHaul located at 19 and Sunset in Clearwater is by far the best I have ever been to.

Hollis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George T. 
Clasificación:
5.0

Great customer service at this location!

Sharon B. 
Clasificación:
2.0

Did not receive dolly or furniture pads but I was charged for them. Woman put in 0 as the beginning mileage and caused me to be charged $38 for a 60 mile trip that I never made. I only went 35 miles.

FREDRIC F. 
Clasificación:
5.0

Customer service was top notch.

JEHAN G. 
Clasificación:
3.0

Lower your rates.

Rose W. 
Clasificación:
3.0

I had a reservation for not only a truck, but for other items, specifically 3 dozen shipping pads. The location received COVID infected shipping pads from someone and had to discard them. Your system should notify the location of what is rented. We had to waste time calling around and driving around to find a location that we could rent the shipping pads from. This should have been done by a UHaul employee and should have been ready with our other items.

Cheryl W. 
Clasificación:
3.0

Staff was very professional and helpful

JOHNERNEST JR M. 
Clasificación:
4.0

Very helpful people despite being very busy.

MICHAEL A. 
Clasificación:
4.0

El cliente no dejó un comentario.

LORENC H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

Staffed by professionals that take their responsibilities seriously. Best UHaul experience I have ever had.

Maximiliano S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN C. 
Clasificación:
5.0

The location is very congested with all the vehicles, need larger lot

MITCHELL J. 
Clasificación:
5.0

Easy peasy

Jehan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy S. 
Clasificación:
3.0

I had a 10AM date for pick up. I arrived at aprox. 10:15 and it took until 11:10 AM when I was able to leave. We waited in line as there was only one person available to check people in or out. I addition I had a reservation for a van but there was no van avaialble so they gave me a ten footer. The woman waiting onus was nice, pleasant but stressed .

James K. 
Clasificación:
3.0

The truck I got had an exhaust leak in the manifold, the cabin smelled of exhaust, the air conditioner worked intermittently so we had to ride the highway from Clearwater to New Orleans in the summer heat with the windows down. I should get half our money back.

Sean C. 
Clasificación:
3.0

I'm really upset that I was charged $20 for gas. The tank wasn't full when we picked it up & the paperwork was circled in a WIDE range of the fuel gauge. We filled it to where we thought was the right spot but apparently we were off 4 gallons. Trucks should only be rented with full tanks to avoid this problem.

Lynn L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTINA H. 
Clasificación:
5.0

I had a great experience with Uhaul from the beginning of my move to the end.

LINDA R.  |  Overall Experience 
Clasificación:
5.0

will definitely recommend to friends

Linda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susie C.  |  Online Move In 
Clasificación:
4.0

Just one concern is that parking of trucks at the opening makes it very dangerous, over the four years I used this center I missed getting slammed a few times. This could be fixed, correct?

randy d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

don h.  |  Overall Experience 
Clasificación:
5.0

The GM Brianna is very considerate and extremely helpful.

Ryan B.  |  Overall Experience 
Clasificación:
5.0

Very happy with the size and cleaning of the storage,

Patricia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica J.  |  Overall Experience 
Clasificación:
5.0

The facilities at this location are excellent! Its clean and the staff are pleasent to do business with.

Anthony M.  |  First Impressions 
Clasificación:
5.0

Brieanna, was very nice, polite and helpful. It was an easy process getting our storage unit.

marc j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy W.  |  First Impressions 
Clasificación:
5.0

Very polite courteous and informative

Roch S.  |  First Impressions 
Clasificación:
5.0

house. Is an amazing manager with excellent helpful staff.

Philippe C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica J.  |  First Impressions 
Clasificación:
4.0

Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.

Melanie M.  |  First Impressions 
Clasificación:
5.0

Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! ¡Gracias!

cristin h.  |  First Impressions 
Clasificación:
5.0

Friendly, professional staff. Clean, well lit facility.

Marcia P.  |  First Impressions 
Clasificación:
3.0

Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.

cynthia s.  |  Reservation 
No se han enviado comentarios para esta ubicación.

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