El cliente no dejó un comentario.PETER C.
Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19
Clearwater, FL 33765
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JAMES T.
I got charged for gas, I had the truck for about 2 hours and only drove 7 miles. I could not tell from the gas display that it moved at all, but she said it was on to slightly below the 3/4 line. For the base cost of the truck, you should waive the gas charge for under 20 miles, feels like UHaul is squeezing money out of me as opposed to providing a value added service. Very dissappointing.Robert B.
Always love dealing with this location! The staff, from top to bottom, are customer service oriented and a pleasure to work with. I've lived all over the country, and always use uHaul...this one is the best, by far!!Leona B.
El cliente no dejó un comentario.Virgil B.
Storage bldg and employees very good.DAVID H. | Overall Experience
Very polite courteous and informativeRoch S. | First Impressions
Great experience, thank you. The only 'issue' is the location, which there is nothing anyone can do about. Although the address is Sunset Point, there is only one in/out from the northbound frontage road. Found myself going in circles a couple times! Other than that, very please. Again, thank you!SUZANNE S.
house. Is an amazing manager with excellent helpful staff.Philippe C. | Online Move In
Make sure the customer knows what the different unit sizes hold: about a small apartment, condo, 2 bedrooms, etc.Donna H.
The woman that checked me out was very nice and said all was well with the truck.susan A.
Besides getting a late fee cause employee didn't complete storage unit process. It was a great experience. Briannas I believe is her name manager who helped get that refunded . Strong, happy to serve customer staff.Mike m. | Overall Experience
The folks at this uhaul location do a very good job. I thank them.MICHAEL M.
El cliente no dejó un comentario.Scott R.
Staff was friendly & helpfulWAYNE C.
El cliente no dejó un comentario.PAUL C.
UHaul interior wasn't as clean as those that we have rented previously.RICHARD S.
The lady who serviced me was a very happy person, which made the experience pleasurable.BRUNO B.
very nice service in and out quickly i rented a car trailer very nice pull grate Staffed hook my trailer and i was offWILLIAM W.
I rented 3 trucks at this location and everyone was very helpful and pleasant... The girls went the extra mile ðŸ¤"JANICE O.
El cliente no dejó un comentario.Tony M.
El cliente no dejó un comentario.LUIS G.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Kenneth L.
El cliente no dejó un comentario.Jana M.
El cliente no dejó un comentario.Lewis G.
Friendly staff even in the rain.JOHN P.
El cliente no dejó un comentario.Sean M.
Easy checkin and out. Highly recommendRosemary N.
quick and easyDONALD O.
El cliente no dejó un comentario.CHRIS D.
Thank you for your business,it's helpful and convenient, people are very friendly, and knowledgeable, Quick response and help, I appreciate your business.DJALDY K.
El cliente no dejó un comentario.Ethan C.
The staff is friendly, professional and courteous. I really enjoy my experience here.EDGAR P.
Quick check out and professional.Scott S.
No one gave me code to get in self storage sectionSHAUN H.
The service was very good, but the location is difficult if coming anywhere but from the south.David K.
El cliente no dejó un comentario.Michelle G.
Brieanna and Cody were awesome great attitude and very professional I give them a 10 great girls thank you!ANGEL V.
There was only one agent working when we got there and 10 customers it was so backed up the lot was full and backed up into the street (which is a busy main st) and cars were temporarily blocked into the lot. Definitely need more agents in store on busy daysJESSICA G.
El cliente no dejó un comentario.Dale P.
I can't think of anything to improve. The staff were very friendly, professional & knowledgeable. I was very satisfied with my overall experience from this location. Should i need a truck again I will not hesitate to use U-Haul at this location again. Thank you for making a hard job as easy as you could.JUDY M.
Service is pretty fast.DIEDRA B.
El cliente no dejó un comentario.dean G.
N/A ðŸ‘CARLOS M.
Everything from customer service to rental was smooth and efficient.Armando D.
Everything was greatHector A.
I went to three different stores five different times in the process getting boxes and such. Codi Wisecarver at the FL UHaul was the only friendly employee I encountered other than the two that helped me set up the reservation in the SA store. When we dropped off at the SA store in WV the guy that checked us in literally didn't say anything but to give him the key. I had to ask if we were all good. Also your website shows all of your small storage places but not your main stores. I had to call and get the drop off changed to the main store. The store I thought I was picking up at wasn't the place our reservation was at. Turned out better because I went twice to that store for boxes and they were rude. Codi at the other store made it so much better for us.TERRY J.
The gals that were working were running their butts off, and they were going above & beyond to work best with the cards they were being dealt. This should not AT ALL reflect on either of them. Whatever they are being paid, it's NOT enough!! They could definitely use a hand. That being said, the issues seemed to originate from a corporate UHaul systems/procedural/inventory level, which is all out of this locations control. Hopefully someone is aware & on top of a fix already.KRISTEN B.
El cliente no dejó un comentario.STEPHEN T.
El cliente no dejó un comentario.Cynthia G.
El cliente no dejó un comentario.Karen Z. | Overall Experience
Nick was great to work with. Great employeeBRIAN F.
El cliente no dejó un comentario.Teresa S.
people were very helpful and friendlyANTONIO L.
It was a very disappointing experience. This location WAS my favorite location for many years. Now the condition of the trucks is terrible. The first truck was dragging with a bad transmission. I called customer service and was told to return it for another truck. The second truck had a serious issue with the brake pads and rotors. Before driving off in it I was told by manager that the humidity was causing the sound from brakes. Not true. Worn out pads and crystalized rotors caused the sound. I missed leaving on the appointed day because I needed a third truck. However, I did not get third truck from the same location. My overall experience wasn't good at all. The third truck began making a sound that increased to struck dragging by the time I arrived in Douglasville GA. It ended with no reservation held for me for storage. My receipt showed storage and I was told the unit number would be given to me when I turned in the truck in GA. Not true. I had to drive around and find a storage unit and pay more than I had intended. The customer service representatives did an excellent job assisting me with emergency road service. Christine and Ms. Frances were really helpful in trying to resolve the issue.Naomi M.
El cliente no dejó un comentario.edward A.
El cliente no dejó un comentario.Nathaniel P.
No suggestions for improvement. I was in and out quickly, both when I picked up the trailer and when I dropped out off. Very efficient.EDGAR A.
Great experience and customer service from the young lady to the moon..Clifford H.
For the most part everything was great, quick and easy! Only thing, I didnt receive a email of my final invoice for total cost. They said, It was sent but, I never got it. GraciasHOLLY S.
Well run operationGARY K.
Great service and great team!EFRAIN P.
Trailer ramps should be solid.SCOTT B.
El cliente no dejó un comentario.DOREEN C.
El cliente no dejó un comentario.EDGAR P.
Manager and staff were pleasant,helpful,and provided great customer service, thanks.LISA D.
El cliente no dejó un comentario.RICHARD G.
El cliente no dejó un comentario.VINCENT C.
Consistent excellent service.BRYAN C.
Website needs help. I used 2 phones and 2 emails to verify myself when returning after hours. Phone support got us through.ERIC Y.
El cliente no dejó un comentario.Leo K.
Service people were very helpful, courteous and efficientJOSEPH T.
El cliente no dejó un comentario.GAILE B.
Great serviced. I love the drop off line. It was fast and efficient.KEITH W.
El cliente no dejó un comentario.emilio g. | Overall Experience
I booked a pickup truck but when I came to pick it up they had my pickup location set to Seminole which was 45 min away from my residence. They had a pickup truck on their location but they said it was for someone even though it should be my right first. Thats bad business . They are very unreliable.Noman K.
I can only say that in the multiple times we have dealt with this location over the past three weeks, we have had nothing less then outstanding service. We did a return after a cross-country move and also two local rentals for pick-up of furniture. In all instances we were attended to promptly, given clear instructions and provided exceptional service, with mindfulness of Covid-19 restrictions. Although I am sorry to say we did not get the other service people's name, Nick and his co-workers come very highly recommended by this couple. Thank you all for your help & keep up the great work.ðŸ'ðŸ¼JOHN S.
El cliente no dejó un comentario.Robert C.
All of the ladies at this location were lovely, helpful, clear in their communication, nice and respectful.ERIC P.
great service and overall experienceDaniel G.
I have rented from this location before. At that time, I found the employees to be rude to say the least. This time though, it was different. Employees were courteous and efficient. A pleasant surprise. My only complaint is that this location is hard to get in and out of, not the employees' fault.RICHARD H.
Customer service is absolutely the best. I always try to choose this location for there superb customer service and willingness to assist. They never rush you and they make you feel like your time is valuable.YVONNE M.
El cliente no dejó un comentario.Monica J. | First Impressions
El cliente no dejó un comentario.Paul R.
Front desk attendant was very helpful.BRYAN S.
Great experience.Simona S. | Overall Experience
El cliente no dejó un comentario.Cathy C.
El cliente no dejó un comentario.Paul C.
El cliente no dejó un comentario.ANTHONY R.
El cliente no dejó un comentario.MARGUERITE G.
El cliente no dejó un comentario.SUZANNE H.
El cliente no dejó un comentario.SUZANNE F.
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.J P.
El cliente no dejó un comentario.JACK H.
No employees wearing masks at all during a pandemic, when a more contagious strain is starting to spread. Not even around their neck or chin, just literally no mask at all. There are markers on the floor inside to remind of social distancing but employees weren't doing that either. I picked up at 9:30 and the person who helped me was already filthy. Dirty hands, hoody with food or vomit spilled on the front. I get that people work and get dirty but this was in the morning, and I can't imagine how cleaning or moving a uhaul would cause dried crusted food down the front of a hoodie or make you unable to wash your hands - again - during a pandemic. He took a picture of my license which he didn't explain and mysteriously had to enter my card numbers manually, I wouldn't think much of this normally but given the total lack of professionalism or responsibility I'm going to have to monitor my card for identity theft. He called me over to the truck when I dropped it off like I was in trouble. He said â€œremember what I told you about the gas? You didn't fill it upâ€. I read the contract and knew I could return it for a fixed rate on the missing gas as we were still way above a quarter of a tank. So I said I know, it's going to be 3.75 a gallon for the missing gas. He said no it's 4.00 a gallon. So I had to remind him my contract says 3.75. In short this was one of the most sketchy uncomfortable Uhaul situations I have ever been in and I will never use this location again. If uhaul doesn't have a company policy about masks then I will not use uhaul again.KATHERINE L.
El cliente no dejó un comentario.RICHARD K.
They only had 1 worker and she was very busy getting propane and checking people out, so it was backed up. She was a very hard workerAlice W.
El cliente no dejó un comentario.David P. | Overall Experience
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.MARTIN WILLIAM T.
Nice people.DANNY R.
I had my storage unit for six months and the rates were raised twice on it . I think that's a bit extreme .Lori G. | Overall Experience
I like this U-Haul store except they charged me for the dolly when I didn't use it. It came off at some point on the drive back to their location. 7 bucks for equipment I didn't use.Krizia C.
El cliente no dejó un comentario.KEVIN M.
El cliente no dejó un comentario.Teresa S.
El cliente no dejó un comentario.JAMES F.
El cliente no dejó un comentario.TERESA S.
El cliente no dejó un comentario.JOHN R. | Overall Experience
12 years and ~ $15,000.00 later, Merry ChristmasLEWIS S. | Overall Experience
El cliente no dejó un comentario.Marito R. | Overall Experience
Was charged for a month for an oversized unit becausevI filled my 10 x 15 and needed a 5 x 5 to put my remaining things in for 2 weeks until I moved into my house. I was told the only unit available was another 10 x 15 and was charged $225 for 2 weeks of storage???? Pretty shifty business practice!Betty B. | Overall Experience
Convenient in all respects!Ann M. | Overall Experience
El cliente no dejó un comentario.Ciera P. | First Impressions
The staff at this location made everything easy to get completed. The only draw back is the access hours to the storage facility. There is no access after 7 pm, for a lot of individuals, that's an issue. Mine, not so much. I would recommend this location to everyone, they went above and beyond to make my my day easier.....Steve W. | First Impressions
People there are as fine as a frogs hair split four ways!paul m. | Overall Experience
We have always had great service from the Manager and staff.FLOR C. | First Impressions
El cliente no dejó un comentario.wayne h. | First Impressions
El cliente no dejó un comentario.Jeff R. | Overall Experience
El cliente no dejó un comentario.Betty Jo S. | First Impressions
Awesome people, Awesome storage everything is Awesome . keep the good works guys I am 110 % satisfied to all your service :)Jerry g. | Overall Experience
Great customer service and friendly. Brianna (misspelled )was exceptional!Mike C. | Overall Experience
This facility is far above expectations for a storage unit. The owner Vit is very involved in the day to day operation and is very helpful and professional. The counter person we dealt with was Brianna and she was amazing in her customer service skills and willingness to make sure the customer gets what they need. I would recommend considering using this facility even if it meant traveling a short distance, THEY ARE THAT GREAT!MERLE P. | Overall Experience
El cliente no dejó un comentario.TOM R. | Overall Experience
El cliente no dejó un comentario.Mike C. | First Impressions
Vit Pociorek helped me a great deal he was polite and very knowledgeable thank you so much.HUGO M. | First Impressions
I must add that storing houshold 2 years Will effect photos especially if they are in an album. Air conditioning not cool enough.kathy S. | Overall Experience
El cliente no dejó un comentario.JASON D. | First Impressions
Awesome facility and staff! I rented a large unit for 4 years, from April 2016 - April 2020, and never had an issue. I never saw a single ant, spider, roach, or rodent the entire time. My belongings came back out in great condition after 4 years! Incredible.GORDON W. | Overall Experience
To expensive. There are other facilities climate control fol almost half price. Also I have problems with the website (is terrible) and if you late you have to pay extremely high fees. They really take advantage of you. Criminal exchange. Search for other facilities. There are a lot really nice and a lot cheaperalicia m. | Overall Experience
El cliente no dejó un comentario.Stefan Z. | Overall Experience
El cliente no dejó un comentario.WILLIAM G. | Overall Experience
Easy on and off great assistanceDan N. | First Impressions
TOO MANY RENT INCREASES - COULDN'T AFFORD ANY LONGER - CHEAPER RATES ELSEWHEREFREDIE V. | Overall Experience
Most of the staff are friendly and helpful.carlos g. | Overall Experience
A bit priceyChris L. | Overall Experience
Staff at location very friendly. Billing depart not so helpful. Was advised of rental increase but not total WITH taxes. Then charged late fee TWICE even after paying what I was told was fee w/tax.Gail V. | Overall Experience
If I ever need storage again I will certainly use this facility.diane c. | Overall Experience
Amazingly helpful staff ... Completely secure and well lit facility ... Highly recommendedKrystle M. | Overall Experience
The facility is clean and very easy to access.Roy J. | First Impressions
Nice place. We dealt with several employees over the 3 months we were in and out. They were always friendly and helpful. I would hire any of them.Randy B. | Overall Experience
VIT was very helpful. I could not ask for better assistance.rose c. | First Impressions
Great service during my transactionsGary J. | Overall Experience
super niceAngela A. | First Impressions
Great and very professional serviceNatalia J. | First Impressions
Mr. Marks and his team were always patient and kind and always handled all of our questions, and concerns.andrew s. | Overall Experience
The staff were very helpful and friendly. Storage unit was clean. Returning rental equipment was easy. Only problem was when I reserved the unit I was quoted $184.95. Then charged $15 more.Randy B. | First Impressions
Worked with Renee Johns. She was such a big help.Candace C. | Overall Experience
The young lady that chooses out my rental unit yesterday is the best ambassador for U-haul I have dealt with, professional, friendly, and personable. You are lucky to have such an employeeRon S. | Overall Experience
Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.Melanie M. | First Impressions
The staff at U Haul made our move seamless! Its stressful at the best of times moving but they made it so much better. Renee was a total sweetheart and was so so helpful plus many others as well.Jeffrey M. | Overall Experience
The Nice young Lady was very helpful with the service and was very professional and I would recommend and commend her work ethics I've seen her upon trips to store she is very thoughtful and thorough.robert h. | Overall Experience
N/alanajuia e. | First Impressions
Renee Johns was absolutely awesome throughout the entire process. She knows what customer satisfaction is all about.Michael B. | First Impressions
Staff was fast and courteous. Would definitely recommend.Kevin P. | First Impressions
Very satisfied! Site worked with me on keeping truck extended period of time.Gail V. | First Impressions
Very happy with professional help and facility!vicki f. | Overall Experience
Thank you for your servicevirgina v. | Overall Experience
GraciasPaula V. | Overall Experience
Have rented for storage, rental property perposes, and permanent moves. Comfortable trucks. Modern and welmaintained! Great service and sales Reps. No need for supplies... you have it al!! Thank you!Toni Y. | Overall Experience
Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! ¡Gracias!cristin h. | First Impressions
Very nice and helpful. Good rates.Jeffrey M. | First Impressions
You guys always made it easy! Great location!TANIA B. | Overall Experience
I was in the hospital for several weeks recuperating and was late paying my monthly bill. First time in over six years! Management was unwilling to waive late fees. Poor policy.GEOFFREY G. | Overall Experience
Friendly, professional staff. Clean, well lit facility.Marcia P. | First Impressions
Very helpful associates, only one thing is when the space isn't available that was reserved to let a person know before they get there, so you have an Option to find the price and size you wantedsuzanne b. | Overall Experience
Great servicetiffany p. | First Impressions
Easy to locate and friendly helpful staffpatricia b. | Overall Experience
Thank you for helping us during a most difficult time. We just lost our brother and needed a place for his things quickly! God Blesspaulette s. | Overall Experience
I loved the service I received I will rent again from this location just had to close temporarily due to domestic violence issues with my spouse.MIGUEL R. | Overall Experience
The staff and facility more than met my expectationsMARY M. | Overall Experience
All the staff was very helpful and welcoming, however, Rene gave exceptional customer service and made the experience stress free after a long move. The facility is clean and secure.Lisa B. | First Impressions
Very easy to work with staff and were very professional.Thx.robert h. | First Impressions
Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.cynthia s. | Reservación
Robert always was helpful and went above and beyond to help me! Will highly recommend this facility .stephannie m. | Overall Experience
Lauren was great, but I was called a racist by Josh. Even though I'm married to a Thai woman. Unfortunately he sees things in black & white, so I would NEVER do business with such a person.David H. | Reservación
thank youDENNIS B. | Overall Experience
Such friendly folks working at this location.Kathleen M. | Reservación
Friendly employees and helpful. Unit and building clean well taken care of. This was place was close to us and we're glad that we picked it. Would recommend this place for your storage needs.joseph paul s. | Overall Experience
I never had any problems with my stuff being secured there. Well maintained units. No problems with water, everything was protectedChristopher W. | Overall Experience
Paid for climate control but all wood furniture came out with mold. All cloth type items were musty and has to be washed. Seems 160.00 a month would be better storage unit than mine.JOHN P. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!