Customer Reviews for U-Haul Moving & Storage of Sun Lakes

6,849 comentarios

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

(480) 883-3065

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I always have GREAT customer service , thank you to your staff and keep up the great work....

jason f.  |  Overall Experience 
Clasificación:
5.0

Prompt attention from the staff and a well planned space for driving in and out to return U Haul trailer was appreciated.

Christen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY U. 
Clasificación:
5.0

You're already doing it hard work friendly clean welcoming as you enter asking in what way they can help you

EDY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TED R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE W. 
Clasificación:
5.0

Excellent service.

Lori D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bonnie K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
3.0

When the container was picked up from my house, we were not contacted beforehand and it was picked up early. Therefore the unit was not completely ready to move and was taken to a staging location across the city. I called and was on hold with that location for much too long and never spoke with a representative. The facility didn't have public hours do I was unable to put the last few items in my container or adjust any furniture pads. Additionally it would be helpful to give the physical address of the store the unit is at so when picking up (often in a new, to the customer, place) the address can be easily added to a gps service.

Ceara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABRAHAM O. 
Clasificación:
1.0

Just fill up the tank. I worked in rental car business. So I know how the less than filled tank is additional revenue generation opportunity for an unsuspecting client. I will never ever rent from UHAUL again !

AMIT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT O. 
Clasificación:
5.0

El cliente no dejó un comentario.

HURLEY J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFF I. 
Clasificación:
5.0

I love using this location, it's clean and the employees are friendly and efficient. The equipment is always clean. My only issue was with the mobile app when trying to return the vehicle after hours. The app would not save the required photos of the mileage and fuel gauges, and I could not complete the return. I left the key in the drop box. I recieved my emailed receipt from the company ehnthey opened the next morning. Effecient! Thank you.

Mercer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY G. 
Clasificación:
1.0

This service was overall awful. I will be putting in a dispute.

Kaleea L. 
Clasificación:
5.0

Overall great service And value from U-Haul.

steven B. 
Clasificación:
3.0

Was rented a motorcycle trailer that was missing a rear corner ring for use in securing my motorcycle. Staff mentioned knowing that it was missing upon my return.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin T. 
Clasificación:
5.0

Convenient!!!

HOWARD S. 
Clasificación:
5.0

Esteban at Sun Lakes was great. Other employees and people on the phone, not so much. It took 3 different people to get my UBox there; the first two didn't even enter transfer orders. But Esteban was great and got it all figured out for me.

Darin A. 
Clasificación:
5.0

The Sun Lakes location itself was great and the employees gave great customer service. I don't have any issue with the Sun Lakes location. However, when I made the reservation back on Sept 23, I was supposed to receive a call from the Queen Creek location off of Hunt Hwy on Sept 24 around 6PM. We never received a call. If we did, no message was left at all. I then called to confirm that I would have the trailer that I needed at the Queen Creek Hunt Hwy location because we needed it close to home. When I called, I got a completely different location and the lady was rude and kept saying under her breath "this is frustrating" like I was bothering her by calling. She said U-Haul does not have a trailer to pickup at the Queen Creek/Hunt Hwy location and that I would have to travel to another location that was much farther away from my house. I told her I needed to pick up the trailer at the Queen Creek location due to my daughter's birthday plans that same evening. Her attitude was bad and seemed like she didn't care that no one called me to confirm the location a week before. She said there was nothing she could do. I hung up and called the number to the specific Queen Creek location and got another different location in Chandler. I talked with another employee who didn't care that the Queen Creek location didn't have my trailer I needed and didn't care that no one called to confirm a week before. I told her that I had plans already for the evening and that is why I needed to pick up the trailer in Queen Creek at 4PM. She had the gall to say that I shouldn't make plans around picking up the trailer. My plans were for my daughter's birthday that I can't change. That was a ridiculous thing to say and very unprofessional when U-Haul messed up and didn't even call me to arrangement for pickup in Queen Creek. I also told her Sun Lakes was far to drive from where I live and then she proceeded to tell me in a sarcastic tone that "it is only 12 miles". That is far when you already had plans for the evening. My suggestion is that U-Haul actually calls the customer a week before and LEAVES A MESSAGE FOR THE CUSTOMER TO CALL BACK. It is simple and would solve a lot of headache.

JOEL H. 
Clasificación:
5.0

Not applicable, c/o after hours

SANFORD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHANIEL T. 
Clasificación:
5.0

I was impressed by the efficiency and pleasant attitude of all I interacted with including the original location I called who arranged the p/u at this location Great work U-Hual.

ROBERT V. 
Clasificación:
5.0

I would, and did recommend this U-haul place. In fact, my good friend booked a trailer rental the same day I rented one.

PORFIRIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON D. 
Clasificación:
5.0

Good flexible service.

DEREK P. 
Clasificación:
5.0

I made my reservation on-line, smooth and simple. When I arrived the store manager got me checked in and was on my way in 15 minutes. Awesome! The return process was also perfect! Thanks! A+A+A+

TIMOTHY L. 
Clasificación:
5.0

They were very quick and expediated us leaving our UHaul! Great location as well!

Betty W. 
Clasificación:
5.0

Great people

PAT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
3.0

Make sure you have a ramp on all trailers!!

ENGEN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Man-Chun L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY W. 
Clasificación:
4.0

Wish we could keep the moving pads.

Louis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADOLFO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomasz S. 
Clasificación:
5.0

The staff was very accomodating and very fair in the billing for my rental. We rent multiple times a month and we will be back to this location for their great service! ¡Gracias!

MICHELE B. 
Clasificación:
5.0

Mr Padilla was extremely helpful and went above and beyond with his customer service. I will be back to rent from this location again. The world needs more customer service representatives like Mr Padilla.

JEREMY C. 
Clasificación:
5.0

Fast service - did the online reservation and picked up at desk - was in and out in about 10 minutes

Patrick K. 
Clasificación:
5.0

Used app to check in . Very good only issues were small . Truck that was in front on rental needed to be moved and had to ask for the pads I rented .

Timothy W. 
Clasificación:
4.0

I initially made a reservation a couple weeks prior to the rental date. Leading up to the rental date, I was called three different times to change the location of the rental. When I did show up to the reserved time and the most up to date location, the vehicle was not returned from the previous renter. So the associates had to call around and sent me to another location for the pick up. I was promised a $50 return that I should see on my card in the next couple days. After all the confusion and inconvenience, it went smoothly and got the rental truck. It worked out great

BRISCOE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Pick-up was great friendly and on time

David S. 
Clasificación:
1.0

Improve on everything, ONE OF THE WORST experience I had all the way from reserving ubox containers online to the customer service (one of the horrible/terrible) uhaul traffic service, I had to literally beg for the timeline on when my uboxes will arrive, they changed delivery time multiple times and we were running out of time for moving. I can write a book to describe my entire process from reserving the ubox to the delivery. I think it is waste of my time and efforts. If there is anything UHaul could do is return my $16+ that you owe me which still shows in my dashboard balance as negative $16+ overcharged me.

Srinivas B. 
Clasificación:
5.0

The staff and equipment at this location were excellent! I believe the service reps name was Kisara, she was knowledgeable and efficient and super helpful! She made the early morning experience of pickup and attaching the trailer to my vehicle easy and pleasant! Thank you U-haul for hiring great people!

ELVA P. 
Clasificación:
1.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD R. 
Clasificación:
5.0

I met 4 people at this location and everyone was super nice and helpful. Truly a great experiance.

Diane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KARLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA S. 
Clasificación:
1.0

Almost everything about this rental experience was dissatisfying. I received conflicting information several times and no one knew what the other was doing. Then when we arrived to pickup the truck, the UBox was supposed to be attached and was not. That took another 30min. I rented the truck for 4 hours but was told I had to have it back in 2 hours. Those are just my major concerns... Not sure I'd use this location again...not worth the headache/hassles.

DAVID V. 
Clasificación:
5.0

U-Haul Moving & Storage en Sun Lakes has always provided exceptional service. Management and staff was and always is very professional courteous. Though my move was unexpected, I was able to reserve a Truck and buy supplies to get me through the day. I'm a return customer and will always recommend them to family and friends.

JESSICA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc C. 
Clasificación:
5.0

Keep doing what you are doing! Thank you!

BARBARA H. 
Clasificación:
5.0

The staff is super friendly and Knowledgeable

ANTHONY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jade T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OBINNA N. 
Clasificación:
5.0

Very nice people at the store and would definitely use this storage unit again if need be.

Sheryl M.  |  Overall Experience 
Clasificación:
5.0

Your mobile pickup sucks. Seriously - you guys are years behind what everyone else is doing. It's a joke how it takes an additional 20 minutes of “verification” when I arrive. Why not do all of that at the time of reservation? I'm done with you guys.

David W. 
Clasificación:
5.0

Suggest items, at the time of the rental, to the customers that would improve their experience such as locks and tie downs.

SAMUEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMANDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND B. 
Clasificación:
3.0

U boxes are still in storage. Brought bx1 then by request picked up bx1 delivered bx2. Picked up bx 2 and was not ready. Took box with no lock. Then charged for bx2 not bx1. Got notice bx 1 was going to be impounded(?) Box 2 was then put on auto pay. Its been ok. CALLED to put bx1 on auto pay but system wouldn't take it. Called a different number said it was ok. Now charges $64 + for bx1 and 52+ for bx2. No one can tell me why. People at main number are very nice, people at storage in chandler are not so much.

Carol B. 
Clasificación:
1.0

Got charged $20 for returning truck early but after store hours. Tried checking out through mobile, but reservation was not listed online where I could select “drop truck off” . So I just left the truck and dropped the keys in the box. Came in the next morning to speak to someone and In the middle of trying to explain the situation to the manager, she cut me off and said “you are not getting your $20 back.” And insisted that I never showed on her computer that I tried checking in. How can I check in if the reservation isn't even showing on my Uhaul account?? Horrible customer service. I asked to speak to corporate and she gave me the wrong number, came back in to get the right number, and argued that the number she gave me was right, it wasn't until another staff member gave me the right number. Left the store and called customer service, explained the situation and was told they could not refund me the $20 because the manager took it upon herself to notate in the account not to refund the charges. I feel like the manager there did more to inconvenience my experience and to prove her self right rather than to offer any kind of help in the matter. This is business and you should be able to provide good customer service but she didn't even try. I will never forget this experience and I hope someone fixes this so that other customers aren't treated the same way.

TROVADOR D. 
Clasificación:
5.0

There needs to be clearer, faster and more user friendly process for checking in when the location is closed. It took us close to an hour to get checked in.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JUDY S. 
Clasificación:
5.0

I have never had any problems with this location.

STEVEN S. 
Clasificación:
4.0

The wheels on the trailer I rented were quite dirty/greasy. It would be really nice if the trailer and wheels were soaped down, scrubbed and rinsed off really good. The tires were nice and like new, I'm glad for that! I will rent a trailer again though.

JEFFREY B. 
Clasificación:
5.0

When I called in advance to see if there was a pickup truck available at 25908 Arizona Ave, they said yes, took my name. I told them I would be coming to pick up the truck within the hour. In 30 minutes I was in the store and they said they did not have a reservation for me, but they did offer me a van.

HENRIETTA K. 
Clasificación:
5.0

I was pretty in the dark throughout the process as far as when our box would be shipped, where it was, and when it was arriving. Better communication up front would be super helpful. I had to call each location for updates and they were extremely polite, but there was confusion. At one point the store in Texas thought we never received a Ubox (when they had already picked ours up), so definitely some unnerving moments along the way. Overall it got here on time and safely so I can't complain about the result.

Zachary B. 
Clasificación:
5.0

This team is on top of their game! All aspects ( reservations, check-in, hookup, return, unhook, and checkout) we're excellent!

Jeffrey G. 
Clasificación:
5.0

Showed me where to put trailer. Inspected it and unhitched it and emailed the return receipt by the time a return home. Very friendly and certainly knew their business.

Ed R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
4.0

I really think that U-Haul in general needs to redo their policy for rentals. I paid a set price to go across country and drop off at a location in Tennessee. I was informed that the rental was for 6 days and that if I kept it any longer, I would be subject to a daily fee. If that is the policy… then I SHOULD get a credit if it's days before it is due back. That is my opinion…

ALAN W. 
Clasificación:
5.0

Staff was nice

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B.  |  First Impressions 
Clasificación:
5.0

n/a

Oscar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alicia G. 
Clasificación:
5.0

So far so good!

Jeff W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

richard d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE V. 
Clasificación:
5.0

Put up some signs in the side/back parking area to guide wayward returnees (us) to the front area for the return.

Ernest B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica N. 
Clasificación:
3.0

You should do a MUCH better job warning your customers if electronic check-in is the only option at a particular location. You need a smart phone with a good camera and at least 2 other people that can be easily reached by phone for this ridiculously complicated process.

Rob D. 
Clasificación:
5.0

The service was excellent.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEX G. 
Clasificación:
5.0

I had to wait for a ride to come pick me up after I returned the truck. I believe it was the manager, told me to wait inside as there was a chair and water if I needed it. While I was waiting another gentlemen checked on me to make sure I was good as I was thirsty and wanted to get out of the 105 degree heat. Thank you. It's the little things that make the difference.

TIMOTHY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRADEEP G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KURT L. 
Clasificación:
2.0

We experienced an avoidable mechanical breakdown costing us 2.5 hours of our vacation time. No compensation or discount was given for our inconvenience or for having to sit for those hours in 100 degree heat waiting for roadside assistance

Roderick N. 
Clasificación:
4.0

The sun lakes location was the only good uhaul experience i've had with this order. Working with the downtown Chandler location has been a nightmare! They never answer their phones, my container was moved without my knowledge and I had to physically go to the store to find my boxes. After locating them I found out that my reservation had been archived while my uboxes were full and it took 3 days to get the issue somewhat resolved so I could book help through movinghelp.com.

SHAHNA C. 
Clasificación:
1.0

The young kids that the manager hires are basically there to collect a paycheck and nothing more. They are extremely unhelpful and get around to “helping” you when they are ready. Their communication skills are of that of a small child. Very disappointed in my experience every time I unfortunately have to unload at this location.

JORDAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luchana T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabel D.  |  First Impressions 
Clasificación:
3.0

To much dust needs more paving ! The people were great!!!

JERRY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward G.  |  First Impressions 
Clasificación:
5.0

The manager is very good.

JAMES H.  |  Overall Experience 
Clasificación:
4.0

Mix up with change of customer name. Corrected well by manager

walter c.  |  First Impressions 
Clasificación:
2.0

They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.

Lilian T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bobby T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Clasificación:
1.0

Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it's not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advance

Anthony Y.  |  Overall Experience 
Clasificación:
1.0

I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?

Anthony Y.  |  First Impressions 
Clasificación:
5.0

Thank you. I will be in contact when I need storage again.

robert v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B.  |  Overall Experience 
Clasificación:
5.0

I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. Bill

William M.  |  First Impressions 
Clasificación:
5.0

When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.

Michelle U.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sue a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ZANA I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW P.  |  First Impressions 
Clasificación:
5.0

Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).

Kevin R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful and made our experience a good one.

Regina H.  |  Overall Experience 
Clasificación:
5.0

Great customer service and such a clean facility!

LISA Z.  |  First Impressions 
Clasificación:
5.0

Well run U-Haul store. Manager does a great job

MARK S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn S.  |  Overall Experience 
Clasificación:
5.0

Thank you guys for the help

Andrew D.  |  First Impressions 
Clasificación:
5.0

Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.

ALEJANDRO D.  |  Overall Experience 
Clasificación:
5.0

I highly recommend the Sun Lake's Chandler storage and truck rental.

Francine C.  |  Overall Experience 
Clasificación:
5.0

Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend .

Wendell H.  |  Overall Experience 
Clasificación:
4.0

It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!

jason s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C.  |  Overall Experience 
Clasificación:
5.0

Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.

Eugene H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

toby d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim G.  |  Overall Experience 
Clasificación:
3.0

I had a problem with billing. I pay most of my bills, including this one, by internet.

Morris J.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff

Don B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda C.  |  Overall Experience 
Clasificación:
5.0

Alisha Padilla called to confirm the rental. Upon our arrival she went well beyond normal customer service to make sure all of our desires were met or exceeded. Great customer service.

Thomas W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B.  |  Overall Experience 
Clasificación:
5.0

They staff was very friendly and I was grateful for their assistance and support to make it as smooth and easy as possible. They also assisted with switching my return of the rental truck and vehicle transport, because they saved me from driving to another location to return them. I would recommend this storage facility to anyone!

Timothy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hui-Chin Y.  |  Overall Experience 
Clasificación:
5.0

We would still there, but had to move because we needed a larger spot. Will come back when one becomes available.

JACK M.  |  Overall Experience 
Clasificación:
5.0

I have never had a bad experience at UHaul. Most frequent locations are Chandler (Alisha), other is Ft Collins on College street.

Eugene H.  |  First Impressions 
Clasificación:
5.0

Ashley was great

sarah b.  |  First Impressions 
Clasificación:
5.0

This facility is the best, very friendly and helpful. The other thing is I was greeted by a young man ( Larry Smith ) to rent a storage space and for such a young man he has a heck of a future ahead of him with his attitude. I will be the first to say we need this young positive attitude to continue for our future he was exceptional good job!! I also want to say when I picked up the truck the ladies behind the counter mirrored the exact same customer service. Thanks again, the Fritz family

jason f.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Victor P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TYREISHA M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Val V.  |  First Impressions 
Clasificación:
5.0

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTA G.  |  First Impressions 
Clasificación:
5.0

They are so helpful and nice!!

Laurie D.  |  First Impressions 
Clasificación:
4.0

The gate is broke so you can't access the units. It needs to get fixed quickly.

David S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry J.  |  First Impressions 
Clasificación:
4.0

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  First Impressions 
Clasificación:
5.0

Lots of patience and great customer support. ¡Gracias!

Dakota J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Morris J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dakota T.  |  First Impressions 
Clasificación:
5.0

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia N.  |  First Impressions 
Clasificación:
5.0

Staff has always been helpful and polite

Lisa V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TED R.  |  First Impressions 
Clasificación:
5.0

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard L.  |  First Impressions 
Clasificación:
5.0

Manager made things work. Excellent

luciana u.  |  First Impressions 
Clasificación:
5.0

They found me good size unit

linda d.  |  First Impressions 
Clasificación:
5.0

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister w.  |  First Impressions 
Clasificación:
2.0

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW G.  |  First Impressions 
Clasificación:
5.0

I couldn't be happier with the wonderful way I was treated. I'm also very happy with my storage facility so the entire experience was truly a pleasure.

Danny R.  |  First Impressions 
Clasificación:
5.0

Very courteous!

Traci R.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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