Customer Reviews for U-Haul Moving & Storage of Sun Lakes

8,251 reviews

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs, Arizona Ave / Riggs Rd)

(480) 883-3065

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs, Arizona Ave / Riggs Rd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The location is efficient, and the people are friendly and helpful.

Lennox Smith 
Rating:
4.0

Customer did not leave a comment.

Eldon Ortman 
Rating:
5.0

Customer did not leave a comment.

James Barton  |  Overall Experience 
Rating:
5.0

Great service from Kristiera and her team at this location. She was happy to help me with future reservations and always provides service with a smile!

MICHELE Bruer 
Rating:
5.0

Professional, courteous and great to deal with. Sun Lakes staff are outstanding.

Robert Hutchings 
Rating:
5.0

Move in date was 03/23/24. That’s when I received the lock and card key.

denise klinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

darren webster  |  Overall Experience 
Rating:
5.0

Great customer service

james klobusnik 
Rating:
4.0

Customer did not leave a comment.

Kham Detmongkhonh 
Rating:
5.0

I'm a mechanic pre check was done equipment great job well done with. A smile five star rating tjank you

Richard Mueller 
Rating:
5.0

Customer did not leave a comment.

Craig Huxford 
Rating:
5.0

Customer did not leave a comment.

Joseph Stephenson 
Rating:
5.0

Erin is amazing!!!

Gabbi Veasy  |  Overall Experience 
Rating:
5.0

Excellent customer service and full supply of equipment

Gregory Anderson 
Rating:
5.0

Great team and great service here! Thank you!

James Klawiter 
Rating:
5.0

The install tech did a great job, extremely high quality and attention to detail as well as being very quick and effecient. All employees were very polite and provided great customer service

Jared Pace 
Rating:
5.0

Great staff, great process

Alex Islas 
Rating:
5.0

Customer did not leave a comment.

Girma Tesfaye 
Rating:
5.0

Customer did not leave a comment.

Cornelius Murphy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Francis Brewer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH CONWay 
Rating:
5.0

The entire online rental process, pickup process and return process was seamless and excellent. Great customer service at the store.

Timothy Lavigne 
Rating:
5.0

Streamline check in and check out process, was quick and easy! Price was exactly as stated, no surprise charges.

Tammie Fischer 
Rating:
5.0

Always prompt and professional at this location. Its close and convenient.

richard farkas 
Rating:
5.0

Customer did not leave a comment.

Drew Marovich 
Rating:
5.0

Customer did not leave a comment.

BHAVDEEP KAUR 
Rating:
5.0

Customer did not leave a comment.

Philip Brady 
Rating:
5.0

Customer did not leave a comment.

Theresa Crandall-Kimble 
Rating:
5.0

Customer did not leave a comment.

DIANA EBERWEIN 
Rating:
5.0

Customer did not leave a comment.

Ronald Volk 
Rating:
5.0

Great staff, thank you very much!

James Bacon 
Rating:
4.0

Had to wait a few minutes to be helped, but otherwise great experience. The trailer performed well.

Robert Carpenter 
Rating:
5.0

The employees were very kind and respectful. Very understanding. I had extra gas in the tank and my extra miles was excused which was like 100lbs released off my shoulders. I am very thankful for U-Haul. 100/10

Jonah Papalii 
Rating:
5.0

Customer did not leave a comment.

Jomaryon Simpson 
Rating:
5.0

Nothing - your installer was the most courteous person I have ever dealt with a U-Haul. I've been using U-HAUL for at least the last 35 years & have had motorhomes stored at your storage facilities at multiple locations. Your Casa Grande, Az. & the Sun Lakes store where I got a trailer hitch installed. Both locations have wonderful service & I have recomended them to everyone I know in our retirement subdivision for the last 8 years.

RICHARD FOX 
Rating:
5.0

Customer did not leave a comment.

clark spaulding  |  Overall Experience 
Rating:
5.0

I have lived in Chandler for over 30 years and have always used the downtown location on AZ Ave. In my recent move to Sun Lakes I visited this location for a van rental. Helpful staff, well laid out and maintained return area, and a van that ran perfectly. I was completely satisfied.

JEAN THOMPSON 
Rating:
5.0

Customer did not leave a comment.

Philip Bramsen 
Rating:
5.0

Customer did not leave a comment.

Russell Oliverio 
Rating:
5.0

The staff was very helpful, courteous, knowledgeable, friendly, and professional. Check in and check out was easy. Highly recommend!

Beverly Stephen 
Rating:
5.0

Customer did not leave a comment.

claudia guzman 
Rating:
5.0

Customer did not leave a comment.

Michael Incardone 
Rating:
5.0

Great customer service

Lori Medlen 
Rating:
5.0

Very nice people and good prices. Very professional. Thanks

Rita Halversonm 
Rating:
5.0

I love this service. The people that come out to drop off and pick up the boxes (the people you have direct contact with) are pleasant, professional and efficient. I keep coming back :)

Amber DeBarge 
Rating:
5.0

Great service by excellent staff members!!

RON GOECKE 
Rating:
5.0

Customer did not leave a comment.

David Marxman 
Rating:
5.0

The staff was very efficient, polite and professional.

vincent rauschel 
Rating:
5.0

Customer did not leave a comment.

Michael Incardone 
Rating:
5.0

Customer did not leave a comment.

Jason Tarno 
Rating:
5.0

Thank you. This was great.

Paul PITRAT 
Rating:
4.0

Customer did not leave a comment.

joe deschaine 
Rating:
5.0

I am fricking amazed at how easy it was and how friendly your associates were. They helped me save a lot of money and they just made everything quick and easy for me. Absolutely outstanding.

Jerry Levinson 
Rating:
5.0

I like the fact that the lock was included

Francis Brewer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark Clarkson  |  First Impressions 
Rating:
4.0

The RV storage road needs to be graded to level out the road to remove the deep puddles when it rains. It was impossible to avoid the puddles when removing the RV and so the RV was full of mud. The location was very convenient and safe, and we appreciated the cover.

Mary Park  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Lindquist 
Rating:
5.0

Nadine, Esteban, and Xavier (the hitch installer) did a phenomenal job with my installation today! They are super nice and helpful! Thank you for a great experience!

MICHAEL GOLDFEIN  
Rating:
5.0

Customer did not leave a comment.

Jeff Fryer 
Rating:
5.0

Just maintain the consistency of Professionalism and excellence in customer service

Ronald E Stanley 
Rating:
5.0

Always an great experience at this location.

Randy Lake 
Rating:
5.0

Very nice staff friendly and professional

anthony bafaloukos 
Rating:
5.0

Excellent service both picking up and dropping off. Great employees. Thank you!

Matt Daake 
Rating:
4.0

Customer did not leave a comment.

Tomasz Soltyszewski 
Rating:
4.0

There’s always room for improvement

Miguel Valdez 
Rating:
5.0

This locations customer service and friendliness was above the rest. Even at 7 am I received a happy good morning and when returning the vehicle was just as great.

CODY GAUMER 
Rating:
4.0

After rain storm, a large pond of water prevented a walk around. No electrical to charge dead battery.

THOMAS ORD  |  Overall Experience 
Rating:
5.0

Great staff

Alex Islas 
Rating:
5.0

Customer did not leave a comment.

Charles Wilson 
Rating:
5.0

The staff was very friendly and helpful

Candice Koenig 
Rating:
5.0

filled out info online and pick up at store was very fast and easy.

Lee Hopkins 
Rating:
5.0

Customer did not leave a comment.

Glen Heming 
Rating:
5.0

Customer did not leave a comment.

Chase Raby 
Rating:
3.0

The front desk gentleman that helped us was not friendly at all nor was he informative. He advised me my card was not working even though I just used it to pay for the uhaul truck he stated the card was declining for the storage unit. Come to find out he told me it’s because he set me up on autopay without my permission and I needed a credit card. He was unfriendly and made moving yesterday unpleasant having to deal with a rude staff member

TIANA WHITEHEAD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roger Sprain 
Rating:
5.0

Customer did not leave a comment.

WILLIAM HESSELRODE  |  Overall Experience 
Rating:
5.0

Everything was Awesome. From scheduling on-line to, on time appointment, to the professional customer service from the installer.

Pat Jackson 
Rating:
5.0

Excellent experience and great staff

Michael Incardone 
Rating:
5.0

Customer did not leave a comment.

John Romero 
Rating:
3.0

I attempted to cancel auto pay when I moved out. The attendant told me to call the Mgr the following day. In doing so, I was informed she is unable to see or open the account to do a refund. Told me to do a dispute with my bank is the only way to refund.

larry thompson  |  Overall Experience 
Rating:
5.0

Very good service. The dolly I rented worked great‼️

RAY HEISLER 
Rating:
3.0

Customer did not leave a comment.

William Slingbaum  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Neubauer 
Rating:
5.0

Customer did not leave a comment.

Dan McKinley 
Rating:
3.0

Customer did not leave a comment.

Benjamin Billingsley 
Rating:
5.0

Great service

Jeffrey Semelka 
Rating:
5.0

Customer did not leave a comment.

Robert Ames 
Rating:
5.0

Customer did not leave a comment.

john marshall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jon Dhuse 
Rating:
5.0

Thanks again

Miles Adcock 
Rating:
5.0

Great staff. Happy and friendly at 0700

James Schear 
Rating:
4.0

Customer did not leave a comment.

Emma Proctor 
Rating:
5.0

Customer did not leave a comment.

sonia Ruiz Lopez 
Rating:
5.0

Promote the employees. Excellent staff.

Robert Kosciusko 
Rating:
5.0

Customer did not leave a comment.

Philip Bramsen 
Rating:
5.0

Customer did not leave a comment.

Frank Chavez 
Rating:
5.0

Great customer service!

julia johnson 
Rating:
5.0

Customer did not leave a comment.

Michelle Falcone 
Rating:
5.0

Customer did not leave a comment.

JOSEPH MOLINAR 
Rating:
3.0

I do have a couple of issues. Gate to my RV area seems to "not" be working more than it is working. Either the remote doesn't work or the gate is up permanently for extended periods of time. My new 5x10 unit has nails sticking out on all of one side toward the bottom and sharp bolts sticking up from the floor about 1 1/2" out from the wall. This is not only a safety issue but it cuts out usable space which is already small and could easily damage my boxes as well. In addition the poison box screws up the logistics of the space. You need to figure out a remedy for these things as we pay good money to store there. I could have gotten a unit much cheaper elsewhere but I wanted to keep my stuff together beings my RV is there and has been for 5 yrs. I've addressed these issues with the staff and it appears they are always trying to fix the gate issue but can't seem to accomplish it for very long. The nails and bolts sticking out in the unit I'm told cannot be remedied. I don't fault the staff I've dealt with. These are issues that need to be dealt with at the top.

Renee Rosenberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Krueger 
Rating:
5.0

We had a hassle-free experience. Thank you!

james ramos 
Rating:
5.0

Customer did not leave a comment.

Mitchell Bogushefsky 
Rating:
5.0

Excellent customer service always at this location. It is great doing business with them.

Michael Incardone 
Rating:
5.0

Customer did not leave a comment.

DANIEL WAHLIN  |  First Impressions 
Rating:
5.0

Excellent and friendly service both picking up and returning. No waiting around, plenty of staff to handle multiple customers. Lots of inventory as well. Easy! Thank you. Second time using this location, will use again in May.

Chris Thacker 
Rating:
5.0

Excellent customer service from Jordan and manager Kristara.

Leslie Alnas 
Rating:
4.0

Customer did not leave a comment.

Ernesto Moreno 
Rating:
5.0

You guys are doing GREAT!!!

Dianna Ortiz 
Rating:
5.0

Customer did not leave a comment.

David Lloyd 
Rating:
5.0

Clean and efficient

Lloyd Kuefler 
Rating:
5.0

Best U-Haul customer service experience I've had. And believe me I've rented from at least a dozen different locations. Was a first-timer renting from this location as we are moving into the area and decided to stop by to check out the location and reserve a trailer. Jordan quickly pulled up my customer information once I gave him my phone number. I had rented a trailer from another location the day before so all of my info was there. I also had questions on renting a storage unit, and again Jordan and another co-worker quickly answered my questions, and I was impressed that they were able to show me the three different storage sizes built in right there in the office. I picked up the trailer the next morning and manager Kristara quickly checked me in. Jordan was also there and he along with 2 fellow co-workers had the trailer hitched to my vehicle faster then the time it took to back my car up to the trailer. Kristara, you and your team are a breath of fresh air!! Thank you.

Leslie Alnas 
Rating:
5.0

Customer did not leave a comment.

ARTHUR SCHESKIE 
Rating:
5.0

The staff is absolutely amazing! Helpful and friendly

David Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shane Cook 
Rating:
3.0

Customer did not leave a comment.

dale hansen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Willmer 
Rating:
5.0

Customer did not leave a comment.

JOSEPH STONE 
Rating:
5.0

Customer did not leave a comment.

Paul Mata 
Rating:
5.0

Customer did not leave a comment.

Mark Wagner 
Rating:
4.0

Door fell on me twice should fix or warm us.

MARTHA RAMIREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Barton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Watkins  |  First Impressions 
Rating:
4.0

Well provided extra space, when it was required.

Alice Cador  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joey Dominguez  |  Overall Experience 
Rating:
5.0

Never had a company that is more consumer friendly! We were cleaning out our storage and The staff came By periodically checking if we were ok, asking if we needed any water, any help… very friendly. The interaction with staff getting our pod not only set-up; but each day we needed it they had it back out punctual each morning. Just a big thank you to all,Mandy, Nadine, Kiersen(sp), Dakota and others whom I did not have their names… I would and already have recommended you to others. Thank you for making what we thought would be a huge ugly chore into a fun, uplifting (still tiring) experience. It was a pleasure to get to know you all!

Rita Magee  |  Overall Experience 
Rating:
5.0

Kristara Esnoz was extremely helpful in communicating to me about an upcoming RV Covered parking spot at her facility in Sun Lakes, AZ. I needed a particular spot, and she called me when this particular parking spot became available. She definitely gets 5-Stars in my book. Jeff Tipton Tipton Realty

Jeffery Tipton  |  First Impressions 
Rating:
5.0

Staff very helpful and friendly and facility clean

Mary Boggs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Rubalcaba  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcus vincent  |  Overall Experience 
Rating:
5.0

Worked out just fine! Think your price is getting a little high!

JAMES BRETT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina Pfuhl  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rosanna Rivers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NTH Degree  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron Willie Briggs  |  Overall Experience 
Rating:
4.0

If my experience moving in and out of the unit is as good as it was when I signed up for the unit, my rating would move to Excellent. Have moved in to the unit yet.

Lauren Kingry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

evelyn hanley bacon  |  Overall Experience 
Rating:
5.0

Everyone was very helpful & friendly. Great location and hours

Linda Lombardo  |  Overall Experience 
Rating:
5.0

Victor was extremely nice and helpful.

NATALIE FRAZIER  |  First Impressions 
Rating:
5.0

Goo people work there

Stewart richards  |  First Impressions 
Rating:
3.0

They charged my credit card soo many times my bank put a hold on it really messed things up

James bonassi  |  Overall Experience 
Rating:
5.0

All of the staff I interacted with were very good to me. I’m an older person. They treated me with respect.

evelyn hanley bacon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GEOFF MATHER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Susan Toulson  |  Overall Experience 
Rating:
5.0

This only issue I had was I could have used help finding where to swipe my card, having someone showing me exactly where my unit was located and telling me that I had to swipe out when I was done.

Richard Thomas  |  First Impressions 
Rating:
2.0

Had to cancel RV space rental because the aisles are narrow and had a big motor home sticking out of his space directly across the aisle in the path of where I needed to straighten before final backing in of my 20ft travel trailer. It was a nightmare. I almost had to Jack knife the trailer to get it in. Totally unsuitable. Please don't allow big motor homes that stick out of their space. Unfair and a risk to others.

Robert Smalley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Downs  |  First Impressions 
Rating:
5.0

I love the excellent customer service that I receive at this location.

Kimberly Scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivan Peel  |  First Impressions 
Rating:
3.0

Your constant changing prices were too much. I found the same space for half the price and was able to lock my price for six months. I was also told that I was required by law to take the insurance(you offered) for my property. The truth is you must have insurance which I did under my homeowners policy. When I signed on the new place they actually told me about that. Yes it is written on your wall that this is optional insurance but that was not stated. I had never had a need to rent storage before so I was trusting your employee. I just notice that info on your wall until I came back to check out of my unit. When decided I needed to check around with other companies I found that your price was averaging about 30.00 more than any other company.

Michael Mann  |  Overall Experience 
Rating:
5.0

Staff was great .

Michael O'Brien  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Lawrence  |  Overall Experience 
Rating:
1.0

We came in and talked to dakota on 6/26/23. Picked out a spot that we could reserve and told him we would b back with camper on weekend of July 9. Went home with paperwork showing we had spot reserved. Showed up with camper on July 9 and the spot we had chosen was given to someone else. Why have us do paperwork on June 26th and reserve spot if you are gonna give the storage spot to someone else before we show up? We reserved it! So disappointed in u-haul. With zero notice we had to pick a different spot and it’s very hard for us to get camper in new spot. Makes zero sense how they do business. So disappointed!

JEFF LARSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID ROSS EVOY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Levaku Penchal  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mandy pearce  |  First Impressions 
Rating:
5.0

Kristara and Erin, we’re both very pleasant and accommodating. Esteban, Javier and Dakota all went above and beyond meeting our needs and answering our questions. They all made it a pleasure to store our treasures there. Many thanks for all your help and hydration tips. Thank you for the pleasant experience!

Wilda Sealy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lucas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Richard Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Walker  |  Overall Experience 
Rating:
5.0

Extremely pleased with all aspects of this storage unit, location and staff! Excellent all around!

helen larsen  |  Overall Experience 
Rating:
5.0

Erin and the rest of the crew were excellent the whole time I was there and was a great experience that I will never forget

Pamela Wade  |  Overall Experience 
Rating:
5.0

U-HAUL has thought of what’s important to me when moving, including timely contact choices, economy budgeting, knowledgeable & friendly employees, access to loaders/unloaders and more! Thank you

martha ochoa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICHARD MACHADO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda Martinez  |  First Impressions 
Rating:
5.0

Facility was great, only needed it temporarily, but would definitely recommend.

Jeromy Goodnight  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Pritekel  |  First Impressions 
Rating:
5.0

Although there were some glitches in my order, everything was remedied by the very helpful Esteban at the Sun Lakes facility at 24908 S Arizona Avenue, Sun Lakes, AZ. Thank you so much!

Judith Spychalski  |  Overall Experience 
Rating:
4.0

Everything was great except for the landscapers would blow leaves and dirt under the door frequently. Probably not intentional and probably didn’t know they were doing it. Would love to see a switch from blowers to vacuums so that wouldn’t happen.

Chad Manz  |  Overall Experience 
Rating:
4.0

The only reason I cleaned out my storage unit is I cannot afford it anymore. The cost goes up every year even though I have been a customer for 12 years. I tried to talk to someone and left a message but they did not return my call. I am 85 years old, on an income that does not afford a storage unit for me. I do not have a garage.

KATHLEEN STANICEK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Brazil  |  First Impressions 
Rating:
4.0

Needs new gravel spread in trailer storage areas. The traffic areas and some trailer slips need regrading to eliminate low spots where water collects. Trailer storage areas just basically dirty, dusty when dry and dirty, muddy and wet due to poor grading, and lack of clean gravel.

DARRELL KLANN  |  Overall Experience 
Rating:
5.0

Excellent customer service

MARTHA RAMIREZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lisa Karn  |  First Impressions 
Rating:
3.0

Its a nice place but the rent goes up often we had to sell our camper because of the rent going up all the time

Wanda Bartholomew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

7380 Dr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joan Wade  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teddi HOLZEMER   |  Overall Experience 
Rating:
5.0

Good folks lots pf help

john marshall  |  First Impressions 
Rating:
5.0

Manager wasn't willing to allow personal vehicle parking overnight within the gated area. We felt this wasn't a large request for just 2 nights. We do understand why though. Maybe a good topic to discuss internally. Overall great experience!

Lon Rosenvall  |  Overall Experience 
Rating:
4.0

Seems like monthly rate jumped from $110 to $125 the day I moved my stuff in ???

Andrew Castellanos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sylvia vanderbilt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lalo manjarrez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Riepe  |  Overall Experience 
Rating:
5.0

Esteban who helped us was friendly, professional and so easy to work with. He has helped us on the past with rental of trucks and he has always been awesome.

miguel vanegas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sofia Klave  |  First Impressions 
Rating:
5.0

Always very nice to me. More than fair dealing with me. They worked with me on my late payments over the years that I have been renting a storage unit. Thanks

ALISA DANIELSEN  |  Overall Experience 
Rating:
4.0

In less than a year you had two price increases, went from $125 a month at the start of my contract to $140 after the second price increase. That was disappointing to have two increases in relatively short amount of time!

MIKE BLACKBURN  |  Overall Experience 
Rating:
2.0

There are two rv storage lots here. The first storage lot we were in the gate was always broken and we would find cigarette butts and small trash around our rv leaving us with security concerns. We moved to the other lot at a higher rental rate and from the time we moved in our space was muddy and never dried out. The last month we were there we were unable to access our trailer due to mud and it rained and flooded our space with at least 6 inches of water. The lot slopes inward to 4 or 5 spaces so all the water runs there. We tried to move spaces but there was never anything available so we finally had to move to another facility. The general manager was good about understanding the situation and did refund our last month rent as we had been unable to access our rv.

Christopher Maibaum  |  Overall Experience 
Rating:
5.0

Excellent staff and customer service. Electronic communications (texts, links, e-mails, e-pay) all very easy and efficient.

lee haines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KEN SIEVWRIGHT   |  Overall Experience 
Rating:
5.0

Thank you

Charles Ashworth  |  Overall Experience 
Rating:
5.0

U-haul made my move into Arizona from Tacoma, WA possible. They have the resources I needed at the time I needed them.

Justin Bongat  |  Overall Experience 
Rating:
5.0

Staff and Managers went over and beyond my need. Pleasure doing business Thanks Ken

KEN SIEVWRIGHT   |  First Impressions 
Rating:
5.0

Staff is very friendly and helpful. They are careful to explain everything and are patient with repeated questions. Access is very easy.

lee haines  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GARY COLLETT  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Lafuze  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dave Palumbo  |  First Impressions 
Rating:
5.0

Awesome thank U

JOHN VINCENT  |  Overall Experience 
Rating:
5.0

Staff was great! Very helpful! Great prices on boxes and will return anything unused and unopened! The only thing that I had an issue with is they raised the prices after 3 months.

Pamela Sieg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Foran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rachel Hall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

virginia rodriguez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jacquelyn Mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cheri Tucker  |  First Impressions 
Rating:
5.0

The carts available for us to move furniture on and into storage made the move quick fast and convenient. Thank you! :)

Bernadette Ruiz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

russell McGinnis  |  Overall Experience 
Rating:
3.0

It was very tight to back my boat trailer into its spot. Sometimes they would have a trailer next to mine that was to big for the spot.Also sometimes the trailer next to mine wasn’t backed in strait so it made it tough.

jim duranleau  |  Overall Experience 
Rating:
5.0

Water leak in unit caused minimal damage

Virgina Allen  |  Overall Experience 
Rating:
1.0

They dont answer the phone at the location. So when i had an issue i need to talk to them about i would have to go into office during business hours.

CHEYENNE LORD  |  Overall Experience 
Rating:
4.0

Expensive but convenient. Staff is very helpful.

Teddi HOLZEMER   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

roberta miller  |  First Impressions 
Rating:
3.0

My name is still spelled wrong after 3 attempts to correct it. And I wanted monthly billing to my credit card and it was not done correctly by U haul employee. Asked to have monthly billing sent to my home in another state and they can’t do that. Why can’t they is the question I would like answered still.

Dean Iacono  |  First Impressions 
Rating:
5.0

Friendly staff - location was excellent - easy in and out

Brenda Frarey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE STARITA  |  Overall Experience 
Rating:
5.0

Estebon was very nice and helpful we really did appreciate his help

Wanda Bartholomew  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Greg Pajak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janelle Lieder  |  Overall Experience 
Rating:
4.0

$19.50 truck rental is deceptive because with mileage cost me $89 ???

Andrew Castellanos  |  First Impressions 
Rating:
5.0

Everyone was GREAT at this location I wish ALL businesses had this friendly and helpful of staff Awesome does not even describe how great these people and location were thank you

John Nichols  |  Overall Experience 
Rating:
5.0

Southfield and friendly stuff very good prices for the unit I hope to keep it that way

Victor Reynoso  |  First Impressions 
Rating:
5.0

I was renting a storage across the road at Tower storage and needed a second unit. I had such a bad experience with them, that I got my second unit here, And I wish I would of came here first. Employees were ALWAYS polite no matter how busy they were, and very helpful when I needed truck last minute. Thank you for your good ole school service it's much appreciated!!

Rebecca Hernandez  |  Overall Experience 
Rating:
5.0

Great place. Awesome service. Everyone was great. Thank you EVERYONE!

John Nichols  |  Overall Experience 
Rating:
5.0

Staff was very accommodating including the GM.Went over and above for a great experience. Thank you to all, Robert B

Robert Below  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bob miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTOR CARRASCO  |  Overall Experience 
Rating:
4.0

Facility was secure and convenient. Staff was very helpful and kind. Dust from the gravel lot must have gotten into my unit. My belongings were extremely dirty/dusty upon removal. Other than that it was a pleasant experience.

THOMAS NOYEN  |  Overall Experience 
Rating:
4.0

Our only concern is that the space is advertised with electricity. While not a must, it is rather important. We couldn't find the hook up not could one of your associates.

Larry Peterson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

janell olson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM EUGENE NEWBERRY  |  First Impressions 
Rating:
5.0

We loved your UHaul RV storage facility, and the only reason we transferred our RV was a lower storage price. Continue the good work.

Isabel Dominguez  |  Overall Experience 
Rating:
4.0

Great service

David Riepe  |  First Impressions 
Rating:
5.0

Staff is awesome and courteous.

Robert Below  |  First Impressions 
Rating:
5.0

Great service

David Riepe  |  First Impressions 
Rating:
4.0

Cost is high and I don't like the interior units because I am disabled with very bad feet

STEPHANIE BOND  |  First Impressions 
Rating:
5.0

they are awesome and they all do a fab job. it was an awesome experience during a stressful time .

sheema Dean  |  Overall Experience 
Rating:
5.0

Safe but costly

richard d von barandy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Witt  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Arnol Farmer  |  First Impressions 
Rating:
3.0

Dust is a problem. It blows around the doors coating all items inside to have a heavy coat on them in a short period of time.

Thomas Wiggin  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff. THANK YOU!!!

Diana Ortiz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley Honyumptewa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juanita Sanders  |  Overall Experience 
Rating:
5.0

Kristara’s team is awesome and very accommodating. We always treated very well and we’ll be back for another Toys for Tots next year!

Alex Gibson  |  Overall Experience 
Rating:
5.0

Extremely satisfied

ANTHONY WIECZOREK  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MIKE POMEROY  |  Overall Experience 
Rating:
5.0

Nice, friendly and helpful staff

Scott Atkinson  |  First Impressions 
Rating:
1.0

Phone system sucks. And even your email demands more crap. I won't be using your company again.

John Sample  |  Overall Experience 
Rating:
5.0

Very helpful staff

janell olson  |  First Impressions 
Rating:
5.0

Always go to U-Haul first

ANTHONY WIECZOREK  |  First Impressions 
Rating:
5.0

This is the "go to place" for us for moving and storage! Fast, and efficient staff, and helpful to us coming from out of town. Amazing how clean the storage facility is! Thank you so much.

Terry Wiethoff  |  Overall Experience 
Rating:
5.0

The experience was grade A. We never found anything that was below par. Thanks for the service.

George Bliss  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ken Singer  |  First Impressions 
Rating:
5.0

I believe it was Scott that helped check in my trailer return. He set up a storage unit, walked me to the unit and explained the entry and exit process. He verified the card used to enter and exit worked correctly and set up a code in case we did not have the card. He was very helpful and friendly.

GARY POTE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Fratzke  |  Online Move In 
Rating:
5.0

The team was very helpful, walked me to the unit, and showed me how to access the codes. Very close to my home which is important. Very nice group.

Dana Mifflin  |  First Impressions 
Rating:
5.0

Extremely helpful and very efficient at checking me in, and getting us rolling on off loading our truck! I will be recommending this storage place to my colleagues at Keller Williams, as we're always on the lookout for moving support. Thank you for your help.

Terry Wiethoff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVE DACUS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nick Marek  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kenneth Payne  |  Overall Experience 
Rating:
2.0

Too small for RVs and camper trailers; they try to squeeze too many units into a small area. Because the area is so small, it is very difficult to back a 30’ trailer into the spot, especially with a 21’ truck besides, and all the while trying to avoid the structure poles, other units on each side, and the motor homes or trailers parked on the opposite row. We tried but had to cancel our contract and go to the much bigger Uhaul place on Hunt Road in SanTan.

Philip Berg  |  Overall Experience 
Rating:
5.0

I always have GREAT customer service , thank you to your staff and keep up the great work....

jason fritz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVE DACUS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TED Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kirk Rose  |  Overall Experience 
Rating:
5.0

Very nice people at the store and would definitely use this storage unit again if need be.

Sheryl Moret  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Braatz  |  First Impressions 
Rating:
5.0

So far so good!

Jeff Winkler  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

richard daniel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAY GRAHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Luchana Thompson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Tom Schilling  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Isabel Dominguez  |  First Impressions 
Rating:
3.0

To much dust needs more paving ! The people were great!!!👌

JERRY SNOWDEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Margaret Peterson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Gehrke  |  First Impressions 
Rating:
5.0

The manager is very good.

JAMES HUNT  |  Overall Experience 
Rating:
4.0

Mix up with change of customer name. Corrected well by manager

walter chomichuk  |  First Impressions 
Rating:
2.0

They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.

Lilian Tualla  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bobby Todd  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David Word  |  Overall Experience 
Rating:
1.0

Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it’s not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advance

Anthony Young  |  Overall Experience 
Rating:
1.0

I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?

Anthony Young  |  First Impressions 
Rating:
5.0

Thank you. I will be in contact when I need storage again.

robert vouga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jalen Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Bobyack  |  Overall Experience 
Rating:
5.0

I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. Bill

William McWilliams  |  First Impressions 
Rating:
5.0

When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.

Michelle Ugarte  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Fowles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sue anderson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mike Sullivan  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ZANA ILHAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Raibon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john willenbacher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Gednalske  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW PHILIPPS  |  First Impressions 
Rating:
5.0

Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).

Kevin Ridderhoff  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

john willenbacher  |  First Impressions 
Rating:
5.0

Everyone was very helpful and made our experience a good one.

Regina Hall  |  Overall Experience 
Rating:
5.0

Great customer service and such a clean facility!

LISA ZELASKO  |  First Impressions 
Rating:
5.0

Well run U-Haul store. Manager does a great job

MARK STAPELS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Sullivan  |  Overall Experience 
Rating:
5.0

Thank you guys for the help

Andrew Delgado  |  First Impressions 
Rating:
5.0

Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.

ALEJANDRO DELFIN  |  Overall Experience 
Rating:
5.0

I highly recommend the Sun Lake's Chandler storage and truck rental.

Francine Clay  |  Overall Experience 
Rating:
5.0

Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend 👌.

Wendell Hollis  |  Overall Experience 
Rating:
4.0

It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!

jason skahan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Hurd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Philip Berg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Webb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNE HALBUR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Nelson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Calhoun  |  Overall Experience 
Rating:
5.0

Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.

Eugene Herold  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARK GLENN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

toby dyas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Gouveia  |  Overall Experience 
Rating:
3.0

I had a problem with billing. I pay most of my bills, including this one, by internet.

Morris Johnson  |  Overall Experience 
Rating:
5.0

Very friendly staff

Don Bennett  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rhonda Castillo  |  Overall Experience 
Rating:
5.0

Alisha Padilla called to confirm the rental. Upon our arrival she went well beyond normal customer service to make sure all of our desires were met or exceeded. Great customer service.

Thomas Wiggin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timothy Brewer  |  Overall Experience 
Rating:
5.0

They staff was very friendly and I was grateful for their assistance and support to make it as smooth and easy as possible. They also assisted with switching my return of the rental truck and vehicle transport, because they saved me from driving to another location to return them. I would recommend this storage facility to anyone!

Timothy Brewer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hui-Chin Yang  |  Overall Experience 
Rating:
5.0

We would still there, but had to move because we needed a larger spot. Will come back when one becomes available.

JACK MITCHELL  |  Overall Experience 
Rating:
5.0

I have never had a bad experience at UHaul. Most frequent locations are Chandler (Alisha), other is Ft Collins on College street.

Eugene Herold  |  First Impressions 
Rating:
5.0

Ashley was great

sarah behan  |  First Impressions 
Rating:
5.0

This facility is the best, very friendly and helpful. The other thing is I was greeted by a young man ( Larry Smith ) to rent a storage space and for such a young man he has a heck of a future ahead of him with his attitude. I will be the first to say we need this young positive attitude to continue for our future he was exceptional good job!! I also want to say when I picked up the truck the ladies behind the counter mirrored the exact same customer service. Thanks again, the Fritz family

jason fritz  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Victor Patton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregg Stultz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WAYNE KREISS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim Daut  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Keith Woodward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ty Mcafee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Fuller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david bleeker  |  Overall Experience 
Rating:
5.0

Very well managed staff

Gino Jackson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GERRY HANSEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Val Van Vianen  |  First Impressions 
Rating:
3.0

Every time it rained, our side of the area was cover in water for several days making it difficult to get to the motor home. Rating would have been higher except for that problem.

Bill Wessels  |  Overall Experience 
Rating:
5.0

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA ILHAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

valerie remington  |  First Impressions 
Rating:
5.0

Great facility and the staff was very helpful!

Steven Longshore  |  Overall Experience 
Rating:
3.0

The storage lot is not well maintained because the tree above my space is never trimmed or cleaned up. The leaf debris is messy & dirty on the camper. The covered area was only a partially shaded area. The lot is very dust & most campers are covered in dust. We have to wash them before you can use them.

JOHN HENDERSON  |  Overall Experience 
Rating:
5.0

A

Craig Birdsall  |  Overall Experience 
Rating:
5.0

The only complaint is the back lot where you park the rv is that it doesn’t drain well. Water gets deep hard to acces.

Gregg Stultz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

steven miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christa Graybeal  |  First Impressions 
Rating:
5.0

They are so helpful and nice!!

Laurie Daut  |  First Impressions 
Rating:
4.0

The gate is broke so you can’t access the units. It needs to get fixed quickly.

David Sweet  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

michael bonsaver  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Greg Roth  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david bleeker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerry Jackson  |  First Impressions 
Rating:
4.0

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE DONNELLY  |  First Impressions 
Rating:
4.0

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Donald Palm  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Wright  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jesse Chavez  |  First Impressions 
Rating:
5.0

A

Craig Birdsall  |  First Impressions 
Rating:
3.0

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

Richard Nieves  |  Overall Experience 
Rating:
3.0

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Dante Price  |  Overall Experience 
Rating:
5.0

Very nice staff, clean, everything well maintained.

Corey Carter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kim Gouveia  |  Overall Experience 
Rating:
4.0

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn’t do anything to help even though they knew of the problem.

David Weston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim Daut  |  First Impressions 
Rating:
5.0

Alisha was fantastic to work with!

Steven Longshore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

frank rouse  |  Overall Experience 
Rating:
3.0

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Roger Nadeau  |  Overall Experience 
Rating:
5.0

Very helpful and easy to work with

Timothy Atkison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

THERESE SMITH  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Danielle Liscia  |  First Impressions 
Rating:
5.0

Alisha and Mark were very helpful and a pleasure to work with!

Steven Longshore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Johnson  |  Overall Experience 
Rating:
4.0

The gate code I was assigned didn’t work at first which means I had to go back to the office. The staff said it was a glitch in the system and went out to let me in but 4 months later when I went to get my belongings from storage the code worked. It was a pain to have to use the code to get out of the gate.

Kelly Vogt  |  Overall Experience 
Rating:
1.0

I paid automatic payments every month for 5 months on the 16th of each month. I paid $175 on August 16th through September 16th. I cleaned out the storage unit and turned in the remote gate opener August 28th. They refused to give me a refund for the 2 weeks I'm not in the unit. Not very good customer service. I will not use Uhaul anymore. I will recommend friends not use them either.

john ramsay  |  Overall Experience 
Rating:
5.0

Whenever I called with a question the staff answered it and more and did it all long distance. Thank you

PAULETTE BOURGEOIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Mitchell  |  First Impressions 
Rating:
5.0

Rented and cancelled during the pandemic. I found the renting to be safe and the staff friendly and answered all my question. Very easy and quick to rent. After sold my item, was able to cancel my reservation with just a phone call. Very simple. Very pleased.

DAN BAKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sherry Barnard  |  Overall Experience 
Rating:
5.0

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Dennis Houseknecht  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bert Meza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Cummings  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RENEE COLBERT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Miller  |  First Impressions 
Rating:
5.0

Always clean and well cared for. Everyone I ever had to deal with was very helpful and courteous. When I bring the boat back, I will store it there again.

Steve steinhilber  |  Overall Experience 
Rating:
5.0

Lots of patience and great customer support. Thank you!

Dakota James  |  First Impressions 
Rating:
5.0

Easy access to the unit 34/7, secure and safe location, friendly and helpful staff during office hours.

paul silveira  |  Overall Experience 
Rating:
4.0

Customer services at pick up was somewhat rude

Real Poitras  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morris Johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dakota Thorne  |  First Impressions 
Rating:
5.0

The staff at uhaul were very pleasant & Helpful. The management was particularly excellent, they worked with me thru this rough pandemic time. I will always use uhaul services over any other ! Again, thanx to sandra's the assistant manager, she was very helpful & professional, thank you sincerely, Mike henry

Mike Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Uselton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sue Anderson  |  First Impressions 
Rating:
3.0

Staff was very friendly, especially Sonya. Facility was clean. Storage area Is not very well lighted. It took far too long to repair damaged gate so for a while anyone could get into the storage area. The roll up doors didn’t seal at all and dust was a huge problem.

Byron Matten  |  Overall Experience 
Rating:
5.0

Sonya was very good to work with and signing up for a RV rental spot was seamless.

Levi McClendon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaron Corbett  |  Overall Experience 
Rating:
5.0

Easy access, friendly staff, close to home, clean, secure

Michele Vacanti  |  Overall Experience 
Rating:
5.0

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia Nafarrate  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miles Dockter  |  First Impressions 
Rating:
5.0

Staff has always been helpful and polite

Bruce Arrigoni  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TED Robinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ira Stone  |  Overall Experience 
Rating:
5.0

Always friendly and helpful.

TROY WARREN  |  First Impressions 
Rating:
3.0

I wish that all areas were blacktop to keep the dust down - that is why I marked average

Al Hintz  |  Overall Experience 
Rating:
5.0

The employees were nice and helpful.

Daniel Castro  |  Overall Experience 
Rating:
5.0

I had to change my reservation a couple of times and the office staff was very accommodating and patient

Elizabeth Allen  |  Overall Experience 
Rating:
2.0

we had items stolen from our travel trailer and when we told office it seemed like no big deal to them. I suggested they send email out so people would be aware but nothing happened, water drainage ba

KRISTY HUNDELT  |  Overall Experience 
Rating:
4.0

thank you for the use and assistance

Gary Aleshire  |  Overall Experience 
Rating:
5.0

Staff was always pleasant and accommodating. They could use a little more help because customers did have to wait for assistance per my observation.

Rose Ross  |  Overall Experience 
Rating:
3.0

Rather not

walter buchannan  |  Overall Experience 
Rating:
5.0

Kayla and the rest of the staff were very professional and great to work with had a great experience. Definitely would recommend that location.

Krissy Herber  |  First Impressions 
Rating:
5.0

Appreciate getting a full refund after a couple of days into the new lease

Don Bennett  |  Overall Experience 
Rating:
5.0

I was very impressed with the staff and their customer service. I would suggest having a way to connect by phone to the Sun Lakes store, since I always would get the Customer Service line.

Deborah Spadafore  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard Landino  |  First Impressions 
Rating:
5.0

Manager made things work. Excellent

roberta miller  |  First Impressions 
Rating:
5.0

good job

walter buchannan  |  First Impressions 
Rating:
5.0

They found me good size unit

linda dematteo  |  First Impressions 
Rating:
2.0

Rude lady the past two times i was there

Donna Wharton  |  Overall Experience 
Rating:
5.0

I only used the facility for 2 months.

Christine Harris  |  Overall Experience 
Rating:
4.0

Went with indoor storage and it was definitely worth the price

cindy bernath  |  Overall Experience 
Rating:
5.0

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister worthman  |  First Impressions 
Rating:
5.0

The staff are so helpful. Moving is stressful but the storage with U Haul was simple and stress free thanks to the staff at the Arizona Avenue location.

Jane Krause  |  Overall Experience 
Rating:
5.0

I am in this business often for trailer, truck & equipment rentals, packing supplies, and storage. Every single time I’ve been in, everyone goes above and beyond expectations.

Janet Spagle  |  First Impressions 
Rating:
5.0

I moved out on the 3rd.

Debra Allen  |  Overall Experience 
Rating:
5.0

Staff was amazing. Kayla went out of her way more than once.

tammy cakmak  |  Overall Experience 
Rating:
5.0

Excellent service

Bernadette Jenkins  |  First Impressions 
Rating:
5.0

Great storage facility

Richard Russell  |  Overall Experience 
Rating:
5.0

Friendly staff, clean facilities, clean storage unit, wide assortment of supplies and services, convenient location, secure and safe 24-hour access. I highly recommend!

paul silveira  |  First Impressions 
Rating:
2.0

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW GOLDSCHMIDT  |  First Impressions 
Rating:
5.0

Always helpful!

jan swanson  |  First Impressions 
Rating:
5.0

Very accommodating!

ROBERTA BROWN  |  Overall Experience 
Rating:
5.0

Q

Water Savers/ENVOCORE LLc Water Savers/ENVOCORE LLc  |  Overall Experience 
Rating:
5.0

Sonja is great. She's pleasant, efficient and knowledgeable. She accomplished what I needed to get done and the large storage locker I rented was very neat and tidy the day I moved in.

Byron Matten  |  First Impressions 
Rating:
5.0

Very pleased with both Tucson and Sun Lakes service and personnel.

jolene Shafner  |  First Impressions 
Rating:
5.0

Left due to your price increase.

Oscar Trigueros  |  Overall Experience 
Rating:
5.0

A family emergency required getting things in storage immediately. Uhaul staff were helpful, efficient, and supportive. Excellent experience.

Deborah Cranswick  |  First Impressions 
Rating:
5.0

the employees were always nice and friendly and helpful.

Steve Abernathy  |  Overall Experience 
Rating:
1.0

Useless staff

Jason Mayor  |  Overall Experience 
Rating:
5.0

Fine

steven ahnmark  |  First Impressions 
Rating:
5.0

I couldn’t be happier with the wonderful way I was treated. I’m also very happy with my storage facility so the entire experience was truly a pleasure.

Danny Rogers  |  First Impressions 
Rating:
5.0

Very courteous!

Traci Rogers  |  First Impressions 
Rating:
5.0

Very nice and understanding people..

Angela Costantino  |  First Impressions 
Rating:
5.0

I have rented a covered parking space here for the last three years. No issues, service and staff are great.

Richard Johnson  |  Overall Experience 
Rating:
5.0

The manager, Chris and his staff were always helpful and pleasant. My questions and concerns were promptly answered and addressed. Thank you for a stress free experience.

Randy Hoyum  |  Overall Experience 
Rating:
5.0

Rented a truck and rented a storage unit all in one quick visit. Customer Service was excellent!!!

Pamela Calhoun  |  First Impressions 
Rating:
5.0

I had to do all of this long distance (I live in Virginia), but they were awesome over the phone!

Laura Gender  |  Overall Experience 
Rating:
5.0

Thanks for helping with our storage needs!

Katherine Welch  |  Overall Experience 
Rating:
4.0

everything was great

Dan Anderson  |  Overall Experience 
Rating:
4.0

Very proficient and great help and nice and speedy to make the evening go faster thank you so much

Kurt Mann  |  First Impressions 
Rating:
5.0

A bit pricy

Corey Donick  |  Overall Experience 
Rating:
5.0

1st time trailer storage users Staff was outstanding & quite helpful Great provision of wood blocks Greatly appreciated as we were unprepared Have a Blessed Day Bill & Deb Petty

Deb Petty  |  Overall Experience 
Rating:
5.0

Your location is excellent and a prime example of U-Haul should be. The woman who helped me on January 1 is extremely good at her job. I’ve had nothing but good experiences from your staff.

Andrew Rashkin  |  First Impressions 
Rating:
5.0

Ok

Charles Day  |  Overall Experience 
Rating:
5.0

Sonia has been incredible at accommodations and helping me arrange my move in. I have found U-haul to be very dependable and I know I can expect the best service when It comes to moving and storage.

Melissa Mcdaniel  |  Overall Experience 
Rating:
5.0

We had our storage unit for several years and the staff and facility were awesome! Thank you U-HAUL!

CARY NEWTON  |  Overall Experience 
Rating:
5.0

The facility was really nice but it was the staff that made the experience "excellent"!

TRACY J CROWE  |  Overall Experience 
Rating:
5.0

A good experience!

Loren Thomas  |  Overall Experience 
Rating:
5.0

Best experience with U-Haul all around . From PGH to Tempe to Sun Lakes. The employees made it happen. Sonia in Sun Lakes made me feel welcome Was EXTREMLY helpful getting my storage needs met !!!

Melissa Mcdaniel  |  First Impressions 
Rating:
5.0

Organized, polite, helpful,. I have used this facility before and have been always satisfied.. Thank you

MARK STAPELS  |  First Impressions 
Rating:
5.0

Great experience overall! Thanks will return😀

Robert Smith  |  Overall Experience 
Rating:
5.0

Would like to THANK Spencer for all the Great Customer Service

dennis kustin  |  Overall Experience 
Rating:
4.0

It went much more simply than the one I went to across town.

justin wadsworth  |  First Impressions 
Rating:
5.0

Staff was always very accommodating. Rates are competitive for the area. Kudos!

dan olson  |  Overall Experience 
Rating:
5.0

Very nice thank you

Dorothy Allen  |  Overall Experience 
Rating:
4.0

A few times late at night/early morning that I stored my car, there was a car waiting outside the gate for me to open it. 1x I had to sit 20 min for them to leave. There should be a security to call

Melinda Breakiron  |  Overall Experience 
Rating:
5.0

I had almost of 10 years of experience with this business both renting storage and equipment and never one complaint.

ORMAL SAATHOFF  |  Overall Experience 
Rating:
5.0

Storing our 27' toy hauler at your facility was easy and convenient. We appreciate the great staff and functional facility with power at each storage sight.

DENISE MITCHELL  |  Overall Experience 
Rating:
5.0

great team work!!!

William A Baker Sr  |  Reservation 
Rating:
5.0

It worked out just fine. Clean, safe, & well lit, with friendly & helpful staff. Just make sure you're out the gate before gate closing, or sign up in advance for an upgrade to 24hr access.

Suzanne Langstroth  |  Overall Experience 
Rating:
5.0

All good

Christine Seall  |  Overall Experience 
Rating:
2.0

I don't have an answer for the questions as I never visited the facility. I gave a lower star rating as the lack of communication was upsetting and never did receive a phone call.

Jennifer Kapla  |  Overall Experience 
Rating:
5.0

I will definitely recommend and use this facility again! Excellent service and so easy to use the storage areas!

Kurt Mumpton  |  Overall Experience 
Rating:
4.0

lala

Erik Rode  |  Overall Experience 
Rating:
4.0

I can not rate certain items since I have not been the sun lake facility. One concern is some of my contents in the u-box were wet. It appears that water was leaking inside the storage box due to rain

gary chen  |  Overall Experience 
Rating:
5.0

Sonja was professional & friendly along with everyone we dealt with. We have used this location several times and we will continue to do so just for that reason; you won't be disappointed either.

Gregory Romanov  |  Overall Experience 
Rating:
5.0

Nicest employees out of all the UHauls I have been to.

chris little  |  Overall Experience 
Rating:
5.0

The staff was very helpful and kind. I would rent a Uhaul from this location in the future.

lynda wilson  |  Reservation 
Rating:
5.0

All was good.

James Phillips  |  Overall Experience 
Rating:
5.0

Great Proffessional staff! Flexible with storage arrangement. Excellent hours and good with problem solving.

luren hansen  |  Overall Experience 
Rating:
5.0

U-box - the best way to move! We had 6 boxes delivered from CA. When we got here, they had our boxes all ready for pick up. It made it so easy to drop off a box and hook up the next.

Vique Cerfogli  |  Overall Experience 
Rating:
5.0

We were very pleased with the uhaul experience

ken lansing  |  Overall Experience 
Rating:
1.0

We used the RV storage facility. No pavement so dusty. Not enough room to safely, easily maneuver and park our trailer. Other facilities have provisions for maintenance. Had to go to a better place

Jerald Bricker  |  Overall Experience 
Rating:
5.0

David and his staff were professional Facility was always clean and neat thank you for everything

John Gentile  |  Overall Experience 
Rating:
5.0

If I needed to rent a truck or use storage again in the future, I would gladly use the Sun Lakes U-Haul and Storage facility.

Katherine Paquette  |  Overall Experience 
Rating:
5.0

Excellent service and friendly as well as professional staff.

Katherine Paquette  |  Overall Experience 
Rating:
5.0

*****

Jane Cummings  |  Overall Experience 
Rating:
1.0

Annoyed

John Wuthrich  |  Overall Experience 
No reviews have been submitted for this location.

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