Customer Reviews for U-Haul Moving & Storage of Sun Lakes

7,239 comentarios

24908 S Arizona Ave   Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

(480) 883-3065

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 883-3065

24908 S Arizona Ave
Sun Lakes, AZ 85248
(Entrance Southbound on Arizona Ave before Riggs Rd & WB on Riggs)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
5.0

the box was not delivered for pick up by us at the location that we were originally told and requested, which was very close to our house. We had to drive about 30 min to another location to pick up the box. No big deal though. Otherwise, the price was good, the quality was good and the people were all good at both locations.

dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman P. 
Clasificación:
5.0

The reps were great. Good service at this location

Joshua P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke O. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malee K. 
Clasificación:
2.0

I was not informed of the total costs involved. I anticipated spending about $50 and was shocked to owe over $100 for using it 3 hours. The charge for gasoline was a gouge (above going prices). Additionally the extra charges for mileage were exorbitant. I will not deal with them again.

Donnie W. 
Clasificación:
5.0

seamless experience - flexible with changes, too (the ONLY part of the move that was "pleasant"...)

Craig R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeananne V. 
Clasificación:
5.0

VERY FAST AND EASY TO GET TRUCK AND DROP OFF

JOHN S. 
Clasificación:
1.0

Overcharged for the fuel even if the fuel was full. They claimed it was a computer glitch. Still did not get a refund for false charge.

Dakota C. 
Clasificación:
5.0

Nothing to improve. Great rental experience!

Timothy L. 
Clasificación:
5.0

Very impressed with service, everything arrived exactly as it was packed and the drivers at both ends were extremely pleasant.

Pamela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ying K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Hire more Customer Service people like Larry !! He did an Absolutely Awesome job both on booking the correct size trailer and then he was the one that I returned the trailer to. Did Really Great on both ends - Phone and Hookup & Returns !! Great experience !! Way to go U Haul !!

Cliff W. 
Clasificación:
5.0

Outstanding

Russell F. 
Clasificación:
3.0

5pm pick up. Showed up at 5:11pm. App/self check out not available AFTER A CAR CALL CONFIRMING almost 2 weeks earlier. Person to person check out them the truck wasn't ready. Debated the amount of fuel. Finally left at 5:35. Texts for everything. Then no text about completing order. …Step up your game! Too many people here in AZ that can get your app. working properly and your service staff better prepared.

Keith M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis Y. 
Clasificación:
5.0

Over the last 3 weeks we have had to rent a truck and appliance doily 3 times to move and they have awesome every time. Would recommend to everyone I know who will be moving.

Marion B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robin D. 
Clasificación:
5.0

Great service

Robert W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan H. 
Clasificación:
5.0

Helpful customer service..

William J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRAD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMMANTHA N. 
Clasificación:
5.0

none

Abdou B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marijeanne B. 
Clasificación:
1.0

Filled the tank have the receipt to prove it and was charged 57$ extra.

Thomas K. 
Clasificación:
5.0

I've rented from Uhaul a number of times, this was by far the best experience. The check in process quick and easy, return even better. Awesome!

John E. 
Clasificación:
3.0

Guy didn't want to have a conversation at all. Please do not have anti social people deal with customers.

Matthew K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon B. 
Clasificación:
5.0

The young black man that was working that morning was awesome! He was so helpful!! Did the UHaul name good. I will be moving this September, I will definitely go UHaul!!!

edward T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael E. 
Clasificación:
5.0

Kyle was awesome! Processed my reservation and hooked up the trailer in 20 minutes

Dave B. 
Clasificación:
5.0

Kyle was super helpful in helping me return the vehicle.

Ravi H. 
Clasificación:
5.0

Excellent service!

Dawn S. 
Clasificación:
5.0

Seamless transaction, efficient staff and great check in.

PHILIP J. 
Clasificación:
3.0

I was extremely disappointed that my pick up location was moved. I specifically selected that because my school was across the street. I was not allowed to drop at the location either I had to double back and drop several miles out of the way. I also struggled to get on the website and finally just dropped the truck off and dropped the key in the box. I am usually super layed back, but it was around 9:30, dark and I was tired. The young man that checked me out was very nice and polite, none of this was his fault. It would have been helpful though if he told me I needed to take pictures of the truck at return. I will continue to recommend Uhaul to others, the price was great and the truck was super helpful.

Valerie N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
1.0

Horrible service

Tiana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
2.0

Double Booked! And all they had left was the pickup truck. Needs Major improvements. Gracias

John C. 
Clasificación:
5.0

N/C

Catherine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
2.0

Again, fuck you.

Omar M. 
Clasificación:
5.0

I put in the necessary 2 gallons gas refill before turning in the truck but was still charged for two gallons of gas by Uhaul. What a ripoff!

Kelly V. 
Clasificación:
4.0

Person behind counter could have been more friendly...acted like we bothered him...

Jeannie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP B. 
Clasificación:
4.0

Staff was knowledgeable and helpful. They solved a problem with my hitch.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy L. 
Clasificación:
5.0

Great staff always willing to help thank you

Talia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron L. 
Clasificación:
5.0

Great store great staff

ed V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

Did a great job.

Mona Lisa G. 
Clasificación:
5.0

Helpful staff.

Gretchen P. 
Clasificación:
5.0

I received several calls from U-Haul in Tucson stating that my reservation was not complete. I contacted the store and all was fine. This was stressful and confusing.

Randall R. 
Clasificación:
4.0

Trailer I rented was old and I had to constantly tighten the hitch. Trailer was somewhat dirty and in my opinion needs to be removed from inventory.

George H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MERCER L. 
Clasificación:
5.0

Mario made the experience so great! Give him a raise! He made everything quick and easy. I hope he stays at this location because it is so convenient for me. Thanks Mario! You're the best!

Alaina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra K. 
Clasificación:
3.0

I did not receive any final paperwork or emailed confirming that the trailer was returned/dropped off at the Rexburg, ID location provided.

Mat S. 
Clasificación:
5.0

Honestly I can't think of one thing that went wrong lol. Great workers great service!!!

Brandon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN-PAUL P. 
Clasificación:
3.0

Have the equipment ready when you say it's going to be ready.

Rene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy W. 
Clasificación:
5.0

I have witnessed your is definitely outstanding, but what I would suggest Instead of having your counter person helping with setting up the unit getting assigned to the customer and after leaving counter and getting customer hooked up and out have them radio outside letting them know I have unit assigned out customer is coming out basic team work honestly I noticed I was standing inside waiting for assistance no one was inside at time waiting after the young lady was done

Anthony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur L. 
Clasificación:
5.0

Everything was great

JOHN G. 
Clasificación:
3.0

El cliente no dejó un comentario.

patrick M. 
Clasificación:
5.0

Make Xm radio available

RALPH B. 
Clasificación:
5.0

We have rented here several times - always a+ experience. Well run facility!

Sam G. 
Clasificación:
3.0

I want to hear from a company representative regarding this fiasco. The drop off location was presentable, but I felt that because I spent 5 hrs returning a truck I had to drive 90 miles to pick up and return should not be charged for fuel and compensated somehow for the lost 5 hrs to pick up a faulty truck. They kinda tried to help but they did not complete helping me when it was my turn. Cory the assistant manager said he would check our refund later since he was so busy. We stayed just to make sure it was done correctly, good thing. We had put 45 gallons in the truck that pulled to the right and he was going to give us a $45 credit for gas. This was was called an emergency 18 return.

MELVIN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cole T. 
Clasificación:
5.0

My daughter is moving to LA California and she has reserved her equipment at the Sun Lakes location

EDWARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan V. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tomecko H. 
Clasificación:
5.0

Excellent customer sevice

traci T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
4.0

Facility was secure and convenient. Staff was very helpful and kind. Dust from the gravel lot must have gotten into my unit. My belongings were extremely dirty/dusty upon removal. Other than that it was a pleasant experience.

THOMAS N.  |  Overall Experience 
Clasificación:
5.0

Esteban was great in helping me with schedule future rentals and he always gives service with a smile. I appreciate the way the staff at this location makes the extra effort to ensure I have what I need. Thank you Riggs Rd Uhaul!

MICHELE F. 
Clasificación:
5.0

Alll good, nothing to improve

Jeffrey B. 
Clasificación:
1.0

Get your employees on the same page as traffic. My rental was screwed up, they tried to charge me more than what I was quoted. It was your traffic that got them straightened out

katie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gilbert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYN M. 
Clasificación:
4.0

Our only concern is that the space is advertised with electricity. While not a must, it is rather important. We couldn't find the hook up not could one of your associates.

Larry P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

janell o.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM EUGENE N.  |  First Impressions 
Clasificación:
5.0

We loved your UHaul RV storage facility, and the only reason we transferred our RV was a lower storage price. Continue the good work.

Isabel D.  |  Overall Experience 
Clasificación:
4.0

Great service

David R.  |  First Impressions 
Clasificación:
5.0

Staff is awesome and courteous.

Robert B.  |  First Impressions 
Clasificación:
5.0

Great service

David R.  |  First Impressions 
Clasificación:
4.0

Cost is high and I don't like the interior units because I am disabled with very bad feet

STEPHANIE B.  |  First Impressions 
Clasificación:
5.0

they are awesome and they all do a fab job. it was an awesome experience during a stressful time .

sheema D.  |  Overall Experience 
Clasificación:
5.0

Safe but costly

richard d v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Arnol F.  |  First Impressions 
Clasificación:
3.0

Dust is a problem. It blows around the doors coating all items inside to have a heavy coat on them in a short period of time.

Thomas W.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff. THANK YOU!!!

Diana O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita S.  |  Overall Experience 
Clasificación:
5.0

Kristara's team is awesome and very accommodating. We always treated very well and we'll be back for another Toys for Tots next year!

Alex G.  |  Overall Experience 
Clasificación:
5.0

Extremely satisfied

ANTHONY W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MIKE P.  |  Overall Experience 
Clasificación:
5.0

Nice, friendly and helpful staff

Scott A.  |  First Impressions 
Clasificación:
1.0

Phone system sucks. And even your email demands more crap. I won't be using your company again.

John S.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff

janell o.  |  First Impressions 
Clasificación:
5.0

Always go to U-Haul first

ANTHONY W.  |  First Impressions 
Clasificación:
5.0

This is the "go to place" for us for moving and storage! Fast, and efficient staff, and helpful to us coming from out of town. Amazing how clean the storage facility is! Thank you so much.

Terry W.  |  Overall Experience 
Clasificación:
5.0

The experience was grade A. We never found anything that was below par. Thanks for the service.

George B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken S.  |  First Impressions 
Clasificación:
5.0

I believe it was Scott that helped check in my trailer return. He set up a storage unit, walked me to the unit and explained the entry and exit process. He verified the card used to enter and exit worked correctly and set up a code in case we did not have the card. He was very helpful and friendly.

GARY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason F.  |  Online Move In 
Clasificación:
5.0

The team was very helpful, walked me to the unit, and showed me how to access the codes. Very close to my home which is important. Very nice group.

Dana M.  |  First Impressions 
Clasificación:
5.0

Extremely helpful and very efficient at checking me in, and getting us rolling on off loading our truck! I will be recommending this storage place to my colleagues at Keller Williams, as we're always on the lookout for moving support. Thank you for your help.

Terry W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth P.  |  Overall Experience 
Clasificación:
2.0

Too small for RVs and camper trailers; they try to squeeze too many units into a small area. Because the area is so small, it is very difficult to back a 30' trailer into the spot, especially with a 21' truck besides, and all the while trying to avoid the structure poles, other units on each side, and the motor homes or trailers parked on the opposite row. We tried but had to cancel our contract and go to the much bigger Uhaul place on Hunt Road in SanTan.

Philip B.  |  Overall Experience 
Clasificación:
5.0

I always have GREAT customer service , thank you to your staff and keep up the great work....

jason f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVE D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TED R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirk R.  |  Overall Experience 
Clasificación:
5.0

Very nice people at the store and would definitely use this storage unit again if need be.

Sheryl M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B.  |  First Impressions 
Clasificación:
5.0

So far so good!

Jeff W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

richard d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAY G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luchana T.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabel D.  |  First Impressions 
Clasificación:
3.0

To much dust needs more paving ! The people were great!!!

JERRY S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward G.  |  First Impressions 
Clasificación:
5.0

The manager is very good.

JAMES H.  |  Overall Experience 
Clasificación:
4.0

Mix up with change of customer name. Corrected well by manager

walter c.  |  First Impressions 
Clasificación:
2.0

They make a mistake with my reservation. They charge me double. The employee who helped me not even went outside to show my were was my unit, even he knew I was struggling to understand the map.

Lilian T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bobby T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

David W.  |  Overall Experience 
Clasificación:
1.0

Rented 10 x 25 foot rv space online for a move in date of 6/19/21. Upon arrival informed they have a 10 x 20 spot. Staff stated nothing they could do to help, take it or leave it. I had just purchased the trailer that day and had expectation it was to be stored in safe location. The spot was advertised as covered however 1/3 trailer was uncovered. I was able to secure a spot in a different storage facility the following day and moved the trailer less then 24 hours after we arrived at uhaul. I spent 120$ for 18-20 hours of storage in a site. The 2 young men on duty were poorly trained, one young man was trying very hard to find a solution but appeared subordinate to the second young man and that young man never looked us in the eye and simply said it's not our problem, the reservation system never works and does not guarantee you what you rented and take it or leave it. I trusted the reservation to have a spot to park my brand new trailer at, I could not just leave it on the street. Not many options late afternoon on an Saturday afternoon on a reservation I made well in advance

Anthony Y.  |  Overall Experience 
Clasificación:
1.0

I reserved a 25 foot covered RV slot, was not available, I was put in a 20 foot spot. The rv is not covered. Why reserve a spot that is not available?

Anthony Y.  |  First Impressions 
Clasificación:
5.0

Thank you. I will be in contact when I need storage again.

robert v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B.  |  Overall Experience 
Clasificación:
5.0

I have been renting trucks and trailers from this facility for years. I even saw them build the storage facility as I was driving by or renting a truck. I have always had an excellent experience at this facility renting a truck or trailer and now renting a storage unit. Thank you U-Haul and your excellent people. Bill

William M.  |  First Impressions 
Clasificación:
5.0

When I called regarding my reservation at a different U-Haul location and they told me my reservation was no longer valid because my spot was already taken by someone, I went into panic mode because my husband was driving back with the boat at that very moment. The staff at that other location was very cold and couldn't be bothered to try to make things right. I found this spot on a chance the next morning and called as soon as I could and spoke with Alisha Padilla who was extremely friendly and a pleasure to work with. Thank you for taking the time to listen to me and making my experience with U-Haul much better than the last one. When we got to the U-Haul location, Alisha had already left for the day, but two young men were there who were also just as pleasant and were very helpful. I didn't get their names, but they should be recognized for their exceptional customer service as well.

Michelle U.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sue a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ZANA I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW P.  |  First Impressions 
Clasificación:
5.0

Thanks to owner (first name starts with E) who instantly recognized my need for a bigger unit! Just a suggestion to offer something else if the cylinder lock is not needed. I already have a cylinder lock and would have preferred the hitch cover instead (which gives Uhaul advertising on the road).

Kevin R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  First Impressions 
Clasificación:
5.0

Everyone was very helpful and made our experience a good one.

Regina H.  |  Overall Experience 
Clasificación:
5.0

Great customer service and such a clean facility!

LISA Z.  |  First Impressions 
Clasificación:
5.0

Well run U-Haul store. Manager does a great job

MARK S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn S.  |  Overall Experience 
Clasificación:
5.0

Thank you guys for the help

Andrew D.  |  First Impressions 
Clasificación:
5.0

Ashley and Alysha are the A-Team of uhual. They make every visit to uhual an experience and a dream come true.

ALEJANDRO D.  |  Overall Experience 
Clasificación:
5.0

I highly recommend the Sun Lake's Chandler storage and truck rental.

Francine C.  |  Overall Experience 
Clasificación:
5.0

Wonderful experience. Alisha Padilla was excellent to work with and accommodated our needs. Highly recommend .

Wendell H.  |  Overall Experience 
Clasificación:
4.0

It was great! But when we reserved a unit we asked for a climate control unit. When we showed up there were no climate control units. But they were very nice and apologetic about it. We worked it out!

jason s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela C.  |  Overall Experience 
Clasificación:
5.0

Everyone did their part and extremely well. I got a call from the manager saying my trailer was available tomorrow. She knew where I was going and concerned about my travels due to weather conditions. Personal Touch.

Eugene H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

toby d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim G.  |  Overall Experience 
Clasificación:
3.0

I had a problem with billing. I pay most of my bills, including this one, by internet.

Morris J.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff

Don B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rhonda C.  |  Overall Experience 
Clasificación:
5.0

Alisha Padilla called to confirm the rental. Upon our arrival she went well beyond normal customer service to make sure all of our desires were met or exceeded. Great customer service.

Thomas W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B.  |  Overall Experience 
Clasificación:
5.0

They staff was very friendly and I was grateful for their assistance and support to make it as smooth and easy as possible. They also assisted with switching my return of the rental truck and vehicle transport, because they saved me from driving to another location to return them. I would recommend this storage facility to anyone!

Timothy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hui-Chin Y.  |  Overall Experience 
Clasificación:
5.0

We would still there, but had to move because we needed a larger spot. Will come back when one becomes available.

JACK M.  |  Overall Experience 
Clasificación:
5.0

I have never had a bad experience at UHaul. Most frequent locations are Chandler (Alisha), other is Ft Collins on College street.

Eugene H.  |  First Impressions 
Clasificación:
5.0

Ashley was great

sarah b.  |  First Impressions 
Clasificación:
5.0

This facility is the best, very friendly and helpful. The other thing is I was greeted by a young man ( Larry Smith ) to rent a storage space and for such a young man he has a heck of a future ahead of him with his attitude. I will be the first to say we need this young positive attitude to continue for our future he was exceptional good job!! I also want to say when I picked up the truck the ladies behind the counter mirrored the exact same customer service. Thanks again, the Fritz family

jason f.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Victor P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregg S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david b.  |  Overall Experience 
Clasificación:
5.0

Very well managed staff

Gino J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GERRY H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Val V.  |  First Impressions 
Clasificación:
3.0

Every time it rained, our side of the area was cover in water for several days making it difficult to get to the motor home. Rating would have been higher except for that problem.

Bill W.  |  Overall Experience 
Clasificación:
5.0

Alisha Was extremely knowledgeable and professional!! She guided me on everything as a first time user of Uhal!!

ZANA I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD L.  |  First Impressions 
Clasificación:
5.0

Great facility and the staff was very helpful!

Steven L.  |  Overall Experience 
Clasificación:
3.0

The storage lot is not well maintained because the tree above my space is never trimmed or cleaned up. The leaf debris is messy & dirty on the camper. The covered area was only a partially shaded area. The lot is very dust & most campers are covered in dust. We have to wash them before you can use them.

JOHN H.  |  Overall Experience 
Clasificación:
5.0

A

Craig B.  |  Overall Experience 
Clasificación:
5.0

The only complaint is the back lot where you park the rv is that it doesn't drain well. Water gets deep hard to acces.

Gregg S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steven m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christa G.  |  First Impressions 
Clasificación:
5.0

They are so helpful and nice!!

Laurie D.  |  First Impressions 
Clasificación:
4.0

The gate is broke so you can't access the units. It needs to get fixed quickly.

David S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

michael b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Greg R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry J.  |  First Impressions 
Clasificación:
4.0

Alisha at Az av and Riggs was very accommodating and friendly. The other staff were good too. Mike Donnelly.

MIKE D.  |  First Impressions 
Clasificación:
4.0

Why did I have to purchase a U-Haul lock? Other spaces had various types of locks. Don Palm

Donald P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse C.  |  First Impressions 
Clasificación:
5.0

A

Craig B.  |  First Impressions 
Clasificación:
3.0

Lights/motion sensors only occasionally worked. Gate was often open/inoperable. No RV Dump. Propane hours and available personnel was scarce. Price was very reasonable.

Richard N.  |  Overall Experience 
Clasificación:
3.0

We had termites in our unit when we were moving out of it after a year. It looked as though they came through a patched hole in the cement floor.

Dante P.  |  Overall Experience 
Clasificación:
5.0

Very nice staff, clean, everything well maintained.

Corey C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kim G.  |  Overall Experience 
Clasificación:
4.0

Overall good prices, facility and business. However after a rain my trailer would sit in 4 inches of water until it evaporated. I had to bring in gravel myself so I could access my unit. They wouldn't do anything to help even though they knew of the problem.

David W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D.  |  First Impressions 
Clasificación:
5.0

Alisha was fantastic to work with!

Steven L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

frank r.  |  Overall Experience 
Clasificación:
3.0

The door on my unit did not close properly. There was a gap at the bottom which allowed dirt & dust to enter. My belongings were dirty.

Roger N.  |  Overall Experience 
Clasificación:
5.0

Very helpful and easy to work with

Timothy A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THERESE S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Danielle L.  |  First Impressions 
Clasificación:
5.0

Alisha and Mark were very helpful and a pleasure to work with!

Steven L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J.  |  Overall Experience 
Clasificación:
4.0

The gate code I was assigned didn't work at first which means I had to go back to the office. The staff said it was a glitch in the system and went out to let me in but 4 months later when I went to get my belongings from storage the code worked. It was a pain to have to use the code to get out of the gate.

Kelly V.  |  Overall Experience 
Clasificación:
1.0

I paid automatic payments every month for 5 months on the 16th of each month. I paid $175 on August 16th through September 16th. I cleaned out the storage unit and turned in the remote gate opener August 28th. They refused to give me a refund for the 2 weeks I'm not in the unit. Not very good customer service. I will not use Uhaul anymore. I will recommend friends not use them either.

john r.  |  Overall Experience 
Clasificación:
5.0

Whenever I called with a question the staff answered it and more and did it all long distance. Gracias

PAULETTE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn M.  |  First Impressions 
Clasificación:
5.0

Rented and cancelled during the pandemic. I found the renting to be safe and the staff friendly and answered all my question. Very easy and quick to rent. After sold my item, was able to cancel my reservation with just a phone call. Very simple. Very pleased.

DAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry B.  |  Overall Experience 
Clasificación:
5.0

The staff (Gen Manager) was super friendly and got us exactly what we needed at an extremely good price. It took no time at all and she got us hooked up with auto pay quickly. HIGHLY RECOMMED; EXTEMELY HAPPY/SATISFIED!

Dennis H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Bert M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RENEE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  First Impressions 
Clasificación:
5.0

Always clean and well cared for. Everyone I ever had to deal with was very helpful and courteous. When I bring the boat back, I will store it there again.

Steve s.  |  Overall Experience 
Clasificación:
5.0

Lots of patience and great customer support. ¡Gracias!

Dakota J.  |  First Impressions 
Clasificación:
5.0

Easy access to the unit 34/7, secure and safe location, friendly and helpful staff during office hours.

paul s.  |  Overall Experience 
Clasificación:
4.0

Customer services at pick up was somewhat rude

Real P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Morris J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dakota T.  |  First Impressions 
Clasificación:
5.0

The staff at uhaul were very pleasant & Helpful. The management was particularly excellent, they worked with me thru this rough pandemic time. I will always use uhaul services over any other ! Again, thanx to sandra's the assistant manager, she was very helpful & professional, thank you sincerely, Mike henry

Mike H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue A.  |  First Impressions 
Clasificación:
3.0

Staff was very friendly, especially Sonya. Facility was clean. Storage area Is not very well lighted. It took far too long to repair damaged gate so for a while anyone could get into the storage area. The roll up doors didn't seal at all and dust was a huge problem.

Byron M.  |  Overall Experience 
Clasificación:
5.0

Sonya was very good to work with and signing up for a RV rental spot was seamless.

Levi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron C.  |  Overall Experience 
Clasificación:
5.0

Easy access, friendly staff, close to home, clean, secure

Michele V.  |  Overall Experience 
Clasificación:
5.0

Exceptional staff! Will recommend this Uhaul To all my friends Chris, Kristara and Sonia are awesome and run this facility awesome.

Sonia N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Miles D.  |  First Impressions 
Clasificación:
5.0

Staff has always been helpful and polite

Lisa V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TED R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ira S.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful.

TROY W.  |  First Impressions 
Clasificación:
3.0

I wish that all areas were blacktop to keep the dust down - that is why I marked average

Al H.  |  Overall Experience 
Clasificación:
5.0

The employees were nice and helpful.

Daniel C.  |  Overall Experience 
Clasificación:
5.0

I had to change my reservation a couple of times and the office staff was very accommodating and patient

Elizabeth A.  |  Overall Experience 
Clasificación:
2.0

we had items stolen from our travel trailer and when we told office it seemed like no big deal to them. I suggested they send email out so people would be aware but nothing happened, water drainage ba

KRISTY H.  |  Overall Experience 
Clasificación:
4.0

thank you for the use and assistance

Gary A.  |  Overall Experience 
Clasificación:
5.0

Staff was always pleasant and accommodating. They could use a little more help because customers did have to wait for assistance per my observation.

Rose R.  |  Overall Experience 
Clasificación:
3.0

Rather not

walter b.  |  Overall Experience 
Clasificación:
5.0

Kayla and the rest of the staff were very professional and great to work with had a great experience. Definitely would recommend that location.

Krissy H.  |  First Impressions 
Clasificación:
5.0

Appreciate getting a full refund after a couple of days into the new lease

Don B.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the staff and their customer service. I would suggest having a way to connect by phone to the Sun Lakes store, since I always would get the Customer Service line.

Deborah S.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and helpful. Room was clean and up to my expectations. Check-in process was quick and easy. I would recommend this U-Haul location to anyone looking for storage.

Richard L.  |  First Impressions 
Clasificación:
5.0

Manager made things work. Excellent

luciana u.  |  First Impressions 
Clasificación:
5.0

good job

walter b.  |  First Impressions 
Clasificación:
5.0

They found me good size unit

linda d.  |  First Impressions 
Clasificación:
2.0

Rude lady the past two times i was there

Donna W.  |  Overall Experience 
Clasificación:
5.0

I only used the facility for 2 months.

Christine H.  |  Overall Experience 
Clasificación:
4.0

Went with indoor storage and it was definitely worth the price

cindy b.  |  Overall Experience 
Clasificación:
5.0

Nice friendly staff and they went out of there way to make sure I was completely satisfied.

sylvister w.  |  First Impressions 
Clasificación:
5.0

The staff are so helpful. Moving is stressful but the storage with U Haul was simple and stress free thanks to the staff at the Arizona Avenue location.

Jane K.  |  Overall Experience 
Clasificación:
5.0

I am in this business often for trailer, truck & equipment rentals, packing supplies, and storage. Every single time I've been in, everyone goes above and beyond expectations.

Janet S.  |  First Impressions 
Clasificación:
5.0

I moved out on the 3rd.

Debra A.  |  Overall Experience 
Clasificación:
5.0

Staff was amazing. Kayla went out of her way more than once.

tammy c.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Bernadette J.  |  First Impressions 
Clasificación:
5.0

Great storage facility

Richard R.  |  Overall Experience 
Clasificación:
5.0

Friendly staff, clean facilities, clean storage unit, wide assortment of supplies and services, convenient location, secure and safe 24-hour access. I highly recommend!

paul s.  |  First Impressions 
Clasificación:
2.0

No one at counter when I got to the store. The one person who eventually showed up seemed confused and overwhelmed. I had to drive back to office to get him to take locks off storage units. Tried to c

ANDREW G.  |  First Impressions 
Clasificación:
5.0

Always helpful!

jan s.  |  First Impressions 
Clasificación:
5.0

Very accommodating!

ROBERTA B.  |  Overall Experience 
Clasificación:
5.0

Q

Water Savers/ENVOCORE LLc W.  |  Overall Experience 
Clasificación:
5.0

Sonja is great. She's pleasant, efficient and knowledgeable. She accomplished what I needed to get done and the large storage locker I rented was very neat and tidy the day I moved in.

Byron M.  |  First Impressions 
Clasificación:
5.0

Very pleased with both Tucson and Sun Lakes service and personnel.

jolene S.  |  First Impressions 
Clasificación:
5.0

Left due to your price increase.

Oscar T.  |  Overall Experience 
Clasificación:
5.0

A family emergency required getting things in storage immediately. Uhaul staff were helpful, efficient, and supportive. Excellent experience.

Deborah C.  |  First Impressions 
Clasificación:
5.0

the employees were always nice and friendly and helpful.

Steve A.  |  Overall Experience 
Clasificación:
1.0

Useless staff

Jason M.  |  Overall Experience 
Clasificación:
5.0

Fine

steven a.  |  First Impressions 
Clasificación:
5.0

I couldn't be happier with the wonderful way I was treated. I'm also very happy with my storage facility so the entire experience was truly a pleasure.

Danny R.  |  First Impressions 
Clasificación:
5.0

Very courteous!

Traci R.  |  First Impressions 
Clasificación:
5.0

Very nice and understanding people..

Angela C.  |  First Impressions 
Clasificación:
5.0

I have rented a covered parking space here for the last three years. No issues, service and staff are great.

Richard J.  |  Overall Experience 
Clasificación:
5.0

The manager, Chris and his staff were always helpful and pleasant. My questions and concerns were promptly answered and addressed. Thank you for a stress free experience.

Randy H.  |  Overall Experience 
Clasificación:
5.0

Rented a truck and rented a storage unit all in one quick visit. Customer Service was excellent!!!

Pamela C.  |  First Impressions 
Clasificación:
5.0

I had to do all of this long distance (I live in Virginia), but they were awesome over the phone!

Laura G.  |  Overall Experience 
Clasificación:
5.0

Thanks for helping with our storage needs!

Katherine W.  |  Overall Experience 
Clasificación:
4.0

everything was great

Dan A.  |  Overall Experience 
Clasificación:
4.0

Very proficient and great help and nice and speedy to make the evening go faster thank you so much

Kurt M.  |  First Impressions 
Clasificación:
5.0

A bit pricy

Corey D.  |  Overall Experience 
Clasificación:
5.0

1st time trailer storage users Staff was outstanding & quite helpful Great provision of wood blocks Greatly appreciated as we were unprepared Have a Blessed Day Bill & Deb Petty

Deb P.  |  Overall Experience 
Clasificación:
5.0

Your location is excellent and a prime example of U-Haul should be. The woman who helped me on January 1 is extremely good at her job. I've had nothing but good experiences from your staff.

Andrew R.  |  First Impressions 
Clasificación:
5.0

Ok

Charles D.  |  Overall Experience 
Clasificación:
5.0

Sonia has been incredible at accommodations and helping me arrange my move in. I have found U-haul to be very dependable and I know I can expect the best service when It comes to moving and storage.

Melissa M.  |  Overall Experience 
Clasificación:
5.0

We had our storage unit for several years and the staff and facility were awesome! Thank you U-HAUL!

CARY N.  |  Overall Experience 
Clasificación:
5.0

The facility was really nice but it was the staff that made the experience "excellent"!

TRACY J C.  |  Overall Experience 
Clasificación:
5.0

A good experience!

Loren T.  |  Overall Experience 
Clasificación:
5.0

Best experience with U-Haul all around . From PGH to Tempe to Sun Lakes. The employees made it happen. Sonia in Sun Lakes made me feel welcome Was EXTREMLY helpful getting my storage needs met !!!

Melissa M.  |  First Impressions 
Clasificación:
5.0

Organized, polite, helpful,. I have used this facility before and have been always satisfied.. Thank you

MARK S.  |  First Impressions 
Clasificación:
5.0

Great experience overall! Thanks will return😀

Robert S.  |  Overall Experience 
Clasificación:
5.0

Would like to THANK Spencer for all the Great Customer Service

dennis k.  |  Overall Experience 
Clasificación:
4.0

It went much more simply than the one I went to across town.

justin w.  |  First Impressions 
Clasificación:
5.0

Staff was always very accommodating. Rates are competitive for the area. Kudos!

dan o.  |  Overall Experience 
Clasificación:
5.0

Very nice thank you

Dorothy A.  |  Overall Experience 
Clasificación:
4.0

A few times late at night/early morning that I stored my car, there was a car waiting outside the gate for me to open it. 1x I had to sit 20 min for them to leave. There should be a security to call

Melinda B.  |  Overall Experience 
Clasificación:
5.0

I had almost of 10 years of experience with this business both renting storage and equipment and never one complaint.

ORMAL S.  |  Overall Experience 
Clasificación:
5.0

Storing our 27' toy hauler at your facility was easy and convenient. We appreciate the great staff and functional facility with power at each storage sight.

DENISE M.  |  Overall Experience 
Clasificación:
5.0

great team work!!!

William A B. | Reservación
Clasificación:
5.0

It worked out just fine. Clean, safe, & well lit, with friendly & helpful staff. Just make sure you're out the gate before gate closing, or sign up in advance for an upgrade to 24hr access.

Suzanne L.  |  Overall Experience 
Clasificación:
5.0

All good

Christine S.  |  Overall Experience 
Clasificación:
2.0

I don't have an answer for the questions as I never visited the facility. I gave a lower star rating as the lack of communication was upsetting and never did receive a phone call.

Jennifer K.  |  Overall Experience 
Clasificación:
5.0

I will definitely recommend and use this facility again! Excellent service and so easy to use the storage areas!

Kurt M.  |  Overall Experience 
Clasificación:
4.0

lala

Erik R.  |  Overall Experience 
Clasificación:
4.0

I can not rate certain items since I have not been the sun lake facility. One concern is some of my contents in the u-box were wet. It appears that water was leaking inside the storage box due to rain

gary c.  |  Overall Experience 
Clasificación:
5.0

Sonja was professional & friendly along with everyone we dealt with. We have used this location several times and we will continue to do so just for that reason; you won't be disappointed either.

Gregory R.  |  Overall Experience 
Clasificación:
5.0

Nicest employees out of all the UHauls I have been to.

chris l.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and kind. I would rent a Uhaul from this location in the future.

lynda w. | Reservación
Clasificación:
5.0

All was good.

James P.  |  Overall Experience 
Clasificación:
5.0

Great Proffessional staff! Flexible with storage arrangement. Excellent hours and good with problem solving.

luren h.  |  Overall Experience 
Clasificación:
5.0

U-box - the best way to move! We had 6 boxes delivered from CA. When we got here, they had our boxes all ready for pick up. It made it so easy to drop off a box and hook up the next.

Vique C.  |  Overall Experience 
Clasificación:
5.0

We were very pleased with the uhaul experience

ken l.  |  Overall Experience 
Clasificación:
1.0

We used the RV storage facility. No pavement so dusty. Not enough room to safely, easily maneuver and park our trailer. Other facilities have provisions for maintenance. Had to go to a better place

Jerald B.  |  Overall Experience 
Clasificación:
5.0

David and his staff were professional Facility was always clean and neat thank you for everything

John G.  |  Overall Experience 
Clasificación:
5.0

If I needed to rent a truck or use storage again in the future, I would gladly use the Sun Lakes U-Haul and Storage facility.

Katherine P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and friendly as well as professional staff.

Katherine P.  |  Overall Experience 
Clasificación:
5.0

*****

Jane C.  |  Overall Experience 
Clasificación:
1.0

Annoyed

John W.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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