El cliente no dejó un comentario.Jason B.
Customer Reviews for U-Haul Moving & Storage of Stillwater
Stillwater, OK 74074
(On Hwy 51 6th St on the far west side of town West side of Walmart)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Alexis M.
It is very goodyuan L.
El cliente no dejó un comentario.Danny G.
El cliente no dejó un comentario.Doyle L.
Very easy in/out. Staff was efficient and very helpful. Well done.Thomas G.
El cliente no dejó un comentario.Tom S.
Great job! We had to adjust our pick up date and they made it easy.mohammed B.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.Nathan J.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Ed V.
El cliente no dejó un comentario.Kyle R.
El cliente no dejó un comentario.BRENDA P.
El cliente no dejó un comentario.Colin W.
Grease was left in the floor from the last person and it ruined my mattress there was also a hole in the front of the trailer that caused stuff to get wetStephanie B.
Nothing I can think. I was completely satisified with the service I received and the performance of the equipment I rentedcharles W.
El cliente no dejó un comentario.Jeffrey L.
I waited for over an hour to get a truck that I reserved online only to find out that they had been over booked. They even switched my reservation to a different location but didn't notify me. I was put in a 20ft truck. Way to big for what we needed to accomplish. I got stuck with a utility dollie that was terrible. I felt sorry for the lady that had to help me. This time of year nobody should be working by themselves! Ridiculous!Lisa C.
El cliente no dejó un comentario.Patricia A.
El cliente no dejó un comentario.Addison D.
Convenient location and outstanding service.Doyle L.
El cliente no dejó un comentario.Ross P.
El cliente no dejó un comentario.Jeff P.
Incredible service. Walked in so unsure and with many questions. I left with my truck in under 10 minutes and all my questions were answered. Gave me road recommendations too so I could have an easier time driving. Couldn't be happier with my experienceRachel S.
El cliente no dejó un comentario.Scott Y.
El cliente no dejó un comentario.Jana B.
Excellent service & support. Very friendly. Keep up the great work! Thanks for a great & easy moving experience.James C.
El cliente no dejó un comentario.andy R.
Need to lower the step to help other customers get in better, seat didn't go back far enoughEdward B.
El cliente no dejó un comentario.Randal F.
El cliente no dejó un comentario.Charles R.
El cliente no dejó un comentario.Ruth W.
Easy to find, clean and organized parking lot. I left my personal keys in the truck accidentally doing a night drop off and the following morning the person working went to check for my keys, found them, and held them for me. Very pleasant experience thanks to polite personnel that could have easily been a nightmareDavid P.
El cliente no dejó un comentario.Ty G.
Worker who checked me in was not especially friendly or communicative.Jonathan C.
At first could not find any employees to help me and was there before they closed. After about an hour she comes walking out of the private closet. Just not a great attitude and not very helpful.Zachary E.
El cliente no dejó un comentario.Chandler C.
All service persons were great. Very knowledgeable and helpful.Theresa N.
It would be helpful if the windows of the vehicles were a little cleaner.MICHAEL U.
El cliente no dejó un comentario.james U.
El cliente no dejó un comentario.SHAWN A.
El cliente no dejó un comentario.Jeremy H.
El cliente no dejó un comentario.Harry T. | Overall Experience
El cliente no dejó un comentario.Jennifer C.
El cliente no dejó un comentario.Michael G.
El cliente no dejó un comentario.Kendra M.
El cliente no dejó un comentario.Allan W.
The owner of the facility was super helpful.James M. | Online Move In
When customers come to return equipment, they expect to be met with assistance in the unhitching process...Not to go into the facility to find an associate sitting behind the desk, unwilling to do their job. Only to be told to unhook it themselves, and the associate refuses to dislodge himself from his chair!Erick H.
El cliente no dejó un comentario.Brad C. | Overall Experience
El cliente no dejó un comentario.Matthew F.
El cliente no dejó un comentario.jeffery H.
The gentleman that helped me at this location was outstanding! Handled being busy very well and extremely helpful. It was freezing the morning I picked up the trailer and he went above and beyond outside helping me hook everything up.Brandon R.
El cliente no dejó un comentario.Julie G.
El cliente no dejó un comentario.KENNETH M.
El cliente no dejó un comentario.Eric K.
Had website issue with the location part of the 24hr drop off, was not cooperating. The problem is with the site, not my device. Called next morning, Bob saw the trailer and got it checked in for me. Was much appreciated!KEVIN T.
El cliente no dejó un comentario.RICHARD K.
El cliente no dejó un comentario.Jason M.
El cliente no dejó un comentario.Pamela Y.
El cliente no dejó un comentario.Sam L.
El cliente no dejó un comentario.Patricia Z. | First Impressions
Friendly and helpfulRoxie E.
El cliente no dejó un comentario.Kevin W.
El cliente no dejó un comentario.Sheena E.
The truck was alot of fun to drive.Allison L.
El cliente no dejó un comentario.Eric L.
Very friendly service. Location was easy to find and service was prompt.Matthew N.
El cliente no dejó un comentario.Zachary H.
El cliente no dejó un comentario.Shannon V.
El cliente no dejó un comentario.KEVIN W.
El cliente no dejó un comentario.Janice F.
El cliente no dejó un comentario.Charles R.
Everything was great. Staff was very friendly and helpful.JAMES C.
El cliente no dejó un comentario.Casey P.
El cliente no dejó un comentario.Nina W.
Great service and location!Beverlee G.
El cliente no dejó un comentario.Curtis G. | Online Move In
El cliente no dejó un comentario.Judy B. | Overall Experience
they were very cordial and helpfulWillie M.
Fender on carrier was damaged and later fell off and i had to buy bolts zip ties and.tape to make it homeJERRY T.
El cliente no dejó un comentario.MARK S.
El cliente no dejó un comentario.Sharilyn S. | Overall Experience
Very customer oriented! Thanks!Belinda G.
The owner was more than helpful. She quickly addressed moving blankets that I could not return and said that she would clean the truck so that the next renter would not have to deal with the horrible urine smell.BRUCE W.
El cliente no dejó un comentario.GEORGE M.
El cliente no dejó un comentario.Raymond M.
Truck was clean but needs work done on truck steering. Representatives were friendly and helpfulDAMON C.
El cliente no dejó un comentario.Sarah M. | First Impressions
El cliente no dejó un comentario.William H. | First Impressions
El cliente no dejó un comentario.Sherry G.
El cliente no dejó un comentario.JEFFREY N.
El cliente no dejó un comentario.Stephen D.
I hate u-haul. Ill try Budget next time. Checking the van back in was a nightmare.Donald R.
Extraordinario servicio al clientekennith D.
Easy drop off. Employee was extremely helpfulJAMES T.
El cliente no dejó un comentario.JERI W. | First Impressions
We appreciated the woman who accepted the trailer as we turned it in early so we could unload the truck more easily. She was thorough and quick.LAURA R.
Quick and easy, used the website to locate what I needed and reserved online. Went to pick it up and was on my way in less than 20min. Very good deal and it helped me out a ton!!Ryan G.
El cliente no dejó un comentario.GREG M.
Truck was trashed, could not see safety through the windshield, truck on empty. Before I left I pointed the issues out with the truck, Was told â€œYa the College Kids leave the trucks a mess. â€œ I pointed out the tank was on empty and the fuel on the contract said a quarter tank. She said the kids will be charged for the fuel, I said but I have to leave it with a 1/4 tank or I'll be charged..She said there is a Shell station 3 miles down the roadâ€¦She was very nice, not rude at all, was just like it's the only truck I have with a ramp, If you don't want it, I understand we are just so low on equipment.. John Howarthâ€¦.John H.
Service agent was great, the truck needs attention.Waymond B.
Melissa is always so helpful and kind at the U-Haul Store on 6th St, in Stillwater, Ok. The other U-Haul site off of Airport Road is very rude and shows little care to help patrons. They could learn a great deal from Melissa and how wonderfully she treats people who come to the 6th St site.Ronna B.
El cliente no dejó un comentario.tamara B.
El cliente no dejó un comentario.Jeremy M. | First Impressions
El cliente no dejó un comentario.Barbara H. | Overall Experience
There was a lot debris and glass in the common drive areas to get to our unit. We often worried about getting a flat when we had to go our storage unit. Our rent was fairly pricey to begin with and kept increasing. We ended up finding another facility that offered us a larger unit for $50 cheaper per month.Kelsey F. | Overall Experience
El cliente no dejó un comentario.Tara S. | Online Move In
El cliente no dejó un comentario.Christopher H. | Overall Experience
The only problem was the employee in OKC UHAUL STORE gave us information that we would be able to store the storage unit that night and when we got there to the storage unit and checked in at front gate they said it was after hours and to come back then had to stay in a hotel to be able to unload the Uhaul the next day.Tracie H. | Online Move In
El cliente no dejó un comentario.Denise M. | Overall Experience
El cliente no dejó un comentario.holly u. | Overall Experience
The office dynamic was so disorganized! Need more staff working than just one person and one computer!! I walked in one day to check out of my unit & was met by a line of 10+ people, after waiting for 10 minutes and not one person moved, I left!Sarah G. | Overall Experience
El cliente no dejó un comentario.Shanel M. | Overall Experience
Staff was very helpful. Made sure I had what I needed. The customer service line you get shunted to by calling any uhaul is a miserable experience, and I could definitely see this costing customers' business. It's really terrible.Eric W. | First Impressions
El cliente no dejó un comentario.roneisha L. | First Impressions
El cliente no dejó un comentario.Samantha M. | Overall Experience
The only issue I have had so far is every time I open the door, the alarm goes off. I have checked into the storage facility previously, but the alarm still goes off.Katelyn S. | Online Move In
El cliente no dejó un comentario.Robert N. | Overall Experience
El cliente no dejó un comentario.JOHN P. | Overall Experience
El cliente no dejó un comentario.Robert N. | First Impressions
Very friendly and helpful staff.Roger M. | Online Move In
El cliente no dejó un comentario.DAVID C. | First Impressions
One of your employees was amazingly helpful in us getting our bed out of the unit. Allowing us to use his truck. The facility was very clean, well organized. The only thing I would suggest is some ice melt near the back building. Besides that, everything was great.Casey T. | Overall Experience
The staff are very understanding, helpful, communicative, like talking to friends despite the utilitarian state of the business, during the stressful times of "moving"- which both business and the type of staff are essential. U-Haul is very fortunate in this regard at both my pick-up and drop-off locations. Thank you for hiring these "winners".Sharilyn S. | First Impressions
El cliente no dejó un comentario.WILLIAMS A. | Overall Experience
El cliente no dejó un comentario.Phu P. | Overall Experience
El cliente no dejó un comentario.Cami A. | Overall Experience
I have rented from Bobby for over 9 years. He has always gone above what normal people do as far as service. He is knowledgeable about many things and will come to your aid anytime. He will come in all types or weather conditions and make sure you are secure before you leave his shop. I will only rent from him. I have read some of the comments and I say if you are not satisfied with Bobby Dee then you must be the problem. He know what he is talking about and respects people in every way. He started as business but he takes it personal and I will always rent only from him if possible.Thomas B. | Overall Experience
Whole time I had it I only had one problem one of the workers at first we argued a little over something however she ended up helping me figure it out so even that wasn’t a huge dealJonathan C. | Overall Experience
El cliente no dejó un comentario.Samantha M. | First Impressions
El cliente no dejó un comentario.Kariss D. | Overall Experience
El cliente no dejó un comentario.Megan A. | Overall Experience
Facility is in a fairly convenient location to OSU. It is on a hill so I didn't worry about my storage flooding, but also with that, you have to be careful taking the turns in a big truck. Sometimes the lot is empty and easy to maneuver, sometime it's full of trucks making it a tight squeeze. It is not gated, but I felt it was secure. Someone is always there if you need something. Move in was easy. Move out was not bad, but make sure you follow up and get a confirmation right away. Would definitely use this facility again, if the need arises.Andrew P. | Overall Experience
I was able to rent this storage unit over the phone for my daughter just before school closed for COVID. They sent all the needed information via e-mail and when we arrived the lock was in the unit and we were able to move in despite the office being closed. When we moved out everyone was kind and helpful. I like that the unit was temperature controlled and the cameras made me feel safe and secure leaving our stuff there. We will definitely rent a unit again next summer.Terry B. | Overall Experience
El cliente no dejó un comentario.Daniel T. | Overall Experience
Took too long to check in/out. I knew it would generally take at least 30 minutes before I could get either checked in/out. Not enough staff on hand to take care of customers.Mark E. | Overall Experience
Good set up and easy to use! Just wish the units were climate controlled.Doug J. | Overall Experience
Staff was very friendly. When it was time to close out my unit there was a little confusion but the staff was quick to resolve it and very friendly.kira w. | Overall Experience
Check-in was easy and the people working there were friendly and professional. Would definitely rent from them again!Alexis B. | First Impressions
El cliente no dejó un comentario.kira w. | First Impressions
the lady working at the desk was extremely helpful and pleasantAdam C. | First Impressions
Facility is not secure from a standpoint of gates. There are no gates requiring key card or code for entry.Steve F. | Overall Experience
El cliente no dejó un comentario.Ronda B. | Online Move In
El cliente no dejó un comentario.DEBBIE Z. | Overall Experience
El cliente no dejó un comentario.Lesli Ann Morgan M. | First Impressions
El cliente no dejó un comentario.Tina H. | Overall Experience
More expensive than most othersCami A. | First Impressions
Over all a good experience with a storage unit. Only had a problem with the policy regarding payment/ prorating of unit if moved out early. The property had a couple issues. We had difficulty leaving the unit entry area because of some concrete damage caused our car to bottom out if not very carefully driven over. 4 star rating due to the few minor issues. Staff was always friendly and helpful and knowledgable when inquiring about policies and procedures. Thank you for the help when we needed someone while having to move back to Eastern Oklahoma.Christopher M. | Overall Experience
The facility was not clean when we moved in. Staff member Sam was not friendly, nor helpful. But the lady I dealt with moving out (name?) was very friendly and helpful.Tara W. | Overall Experience
Easy check in experience, unit was ready and clean.Paul J. | First Impressions
My only complaint is that the door is hard to latch and unlatch. I have to use a pair of pliers open and close latch.Steve F. | First Impressions
Overall, Uhaul helped me get done what I needed to, but they did not make it easy. It was a hassle from picking up the trailer, to getting our storage unit set up. I wish there were another co. to useTara W. | First Impressions
I got charged an extra $43 dollars for mileage for a truck I rented from you guys because it was entered wrong.Luckily I called Uhauls customer service and got my money back. Storage unit was good.Kylee F. | First Impressions
It needed to be swept out before leasing & the door needs some maintenance in order for it to open easily.Fred S. | Overall Experience
I had a storage unit at this facility and asked for the one month credit but the office person would not give it to me. I moved out of the unit. She got one month's rent but could have gotten more.Brad H. | Overall Experience
We had no problems renting the unit, finding our unit, and getting our things into storage.Leona S. | First Impressions
thank you, it just became too costly, over the last 12 years, your increases outpaced my pay increases.RENE C. | Overall Experience
Keep up the good work.Malcolm D. | Overall Experience
as good as you would want your storage facilityBRIAN H. | Overall Experience
Samantha was very helpful and efficient. The facility was easy to access and clean.Kathleen F. | Overall Experience
Better than average facility but same disgruntled employees.Brad H. | First Impressions
Meet all of my needs.LARRY G. | Overall Experience
All is great so far!kristie h. | First Impressions
We've had numerous storage units at this location. The staff is excellent, particularly Samantha, who is truly top notch and makes it a pleasure to do business with U-Haul!ANN R. | Overall Experience
The person that helped us lacked in customer service greatly. They also did not give me any instructions on what the card was for or that my locker would be locked already.Araya f. | First Impressions
Good storage facility.Terry G. | Overall Experience
it was great! Positive attitude. helpful. friendly.Wade F. | First Impressions
A very good experience, Delouris and Don were helpful and very courteous. Will be back if I ever need this type of service againJim M. | Overall Experience
I felt safe going there after hours, unit was clean, staff very helpful, courteous and professional! I would definitely recommend them to others!Jean M. | Overall Experience
All employees were considerate and helpful. Truck was super clean, though the unit itself have a small puddle right inside the entrance. Overall, happyKaleb S. | Reservación
It was extremely helpful and convenient and a great experience all around.Samantha M. | Overall Experience
I appreciate everyone's help and they were so nice. I will be back again when I need storage space again. GraciasYolanda W. | Overall Experience
My reservation was moved to a different location without my knowledge. They said they would match the price, but went back on their word; said Melissa would contact me about it, she never bothered.Erica J. | Overall Experience
The U-Box I rented had roaches living within it, without knowing I put all of my things into the U-Box and when I got it back my boxes had been infested with the roaches also. Very disappointed.Taylor H. | Overall Experience
Melissa was extremely helpful, friendly, and did. Not act annoyed when I forgot my keys, or when she had to wait for me to get information she needed. Most def will recommend this place!James A. | Overall Experience
Servicios adicionales en esta ubicación
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