Comentarios del cliente para U-Haul Moving & Storage of Stapleton

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Stapleton

Grado total:

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Matt K. en

Grado:

I was not provuded the equipment i reserved nor the price

JONATHAN A. en

Grado:

Using the app for convenience was anything but, still had to go inside, no one was at the desk, found them in the lot to be told I had to wait in line. This location has been a nightmare every time I’ve used, no longer a U-Haul customer after this experience, Fluid is how I will conduct my moves from no on

James L. en

Grado:

The store manager and the most recent employee who closed me out are amazing! Two of the nicest people I've met and are more than helpful with everything and any questions.

TERESA S. en

Grado:

El cliente no dejó un comentario.

Alyssa H. en

Grado:

Wonderful customer service

Ronald S. en

Grado:

El cliente no dejó un comentario.

Lauren W. en

Grado:

Very busy because someone had called out sick.

Steven S. en

Grado:

El cliente no dejó un comentario.

jennie c. en

Grado:

Very well kept n friendly staff. I thank you for your service n helping us with our needs. If we need another storage again we will sure see you guys. Thank you

David A. en

Grado:

El cliente no dejó un comentario.

TONY M. en

Grado:

They don’t answer the phone.

Kathryn O. en

Grado:

El cliente no dejó un comentario.

Kathryn O. en

Grado:

Thank you uhaul. Thank you to every employee that assisted me today.

Dorian S. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

I will not give this particular location to good reference are good review marks due to I return my truck they wasn't aware of it they didn't look for it and I was charged for an extra day and I really didn't appreciate that and I brought my truck in early

St John A. en

Grado:

If Thai indeed is the GM at that location I am SHUCKED with your choice. Please call me at 303-981-1853 and I share the Text as well as phone communications we had with so-called GM. Thanks

Grace H. en

Grado:

45 min in line. Security system went off for 10 min, no one came. Insecure. Unit was not open for me, despite PAYING for 24 hour access. Had to take truck full home. Unit flooded. TERRIBLE EXPERIENCE.

Jeremiah L. en

Grado:

IT was a good experience. Thanks.

James G. en

Grado:

Clone Jayme and Nicole (and Raquan, too), and send them out as teams of three to other U-Haul hubs across the US. Other than that, please take it smooth and slow when expanding. It would be sad to rush things and lose the fine balance that this location has achieved.

Christian C. en

Grado:

Better customer service. We rented a storage last week and were treated like if it was an issue and same with the truck when we got there the guy was so rude and to return the truck one guy was on his phone the entire time and would not help us.

Zachary G. en

Grado:

The first location I went to was horrible. I've rented a few dozen times and the 6275 Wadsworth Byp Arvada, CO 80003 location was horrible. Customer service was unacceptable and the 800 number that I called was worthless. I was hung up on twice.

Ryan B. en

Grado:

El cliente no dejó un comentario.

Karen C. en

Grado:

Quincy was very helpful and pilite

Adin W. en

Grado:

Better communication and telephone interface for the company in general, not this particular location

Brent T. en

Grado:

I got 3 calls asking if I was coming to pick up my auto transport after I had already picked it up.

Peter W. en

Grado:

Truck was clean but pretty beat up. Oil light came on. A/C didn't work. Rails in box were pulled out of the wall & broken.

Sarah P. en

Grado:

JR at store 29 was particularly helpful. It is cheaper for me to go to Home Depot, but I keep coming back to this specific Uhaul site because your staff is so outstanding. Thank you!

trinicia e. en

Grado:

Make sure the trucks are up to par. I had been assured an 17ft truck but the rep at this uhaul hadn't charged it up. Thus i was given a 15 ft truck and promised discounts that i did not receive.

Jaclyn M. en

Grado:

Great help

Janie F. en

Grado:

Personnel in Spokane were excellent. However manager in Denver,Tyrone, is anything but pleasant and customer friendly, So, I found a young man at night to clarify my uhaul insurance. Tyrone-no help!

Geyer P. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.

Tammy R. en

Grado:

Not a thing!!

Maria M. en

Grado:

Continue to be a Friendly Community ! With the most kind people with Excellent Customer Service. Thanks Uhaul Great job!??

Michael B. en

Grado:

El cliente no dejó un comentario.

Carolina A. en

Grado:

El cliente no dejó un comentario.

Brendan DeSilvia D. en

Grado:

Was given a truck on 3/4 a tank. My contract said to return full and then when I brought it back the lady argued with me that it was at 7/8 full when I left which was also wrong. Horrible experience and will never use uhaul again

Travis G. en

Grado:

El cliente no dejó un comentario.

Francsico S. en

Grado:

Please call me (720) 474-5694 cell ask for cisco

HOPE B. en

Grado:

The customer service was not good at all, the employees were not properly trained, and i am due a refund and when I go to pick it up I keep getting an excuse as to why I haven't received it yet.

Stann N. en

Grado:

Super clean with super friendly staff

Brea H. en

Grado:

Jordan (I think?) was most helpful. I had a last minute size change on the unit and he was most accommodating. Johnny helped unhook the trailer and receive it. He was very friendly and effervescent.

Nailah A. en

Grado:

A customer who is repeatedly trying to have their bill corrected and paid but keeps getting billed is ridiculous!!!

Edward L. en

Grado:

Staff was always helpful and 'positive.' Keep them !

Christopher W. en

Grado:

Amazing! These guys really took care of us from the second we stepped out of the truck. Big shout outs to Ione and Tyree who went out of their way to make everything go smoothly for us.

Edward L. en

Grado:

Very good check-in by Jared. He was accommodating, clear about rental arrangements, the facility, security, access, etc. The locker area seems new! It appears there are no lights in units (not good).

martine b. en

Grado:

Super helpful staff! Every step of the way, UHaul worked with me to make my move easy!

HOPE B. en

Grado:

The People were very nice and help i would use this location again.

Kevin T. en

Grado:

The staff rocks!!!

Bob K. en

Grado:

Very convent

Stann N. en

Grado:

Facility is super clean, smells great. Staff is friendly and helpful. Feel very comfortable leaving my stuff at this location.

tonya e. en

Grado:

The gentleman names bill was outstanding. Helped me in every way I needed real bad and made things easier for me. God bless him. He is a employee that you would never wanted to let go and pay wel

david p. en

Grado:

Na

Don J. en

Grado:

People are great. Facility clean. Layout of storage units suck. My units were at least 100 yards from the loading dock. Most of movers pay was for wheeling stuff from unit to dock.

martin c. en

Grado:

Did a very good job setting everything up for me and making sure things went smoothly for me which felt good... The only reason for four and not five stars is the price...I'm from Michigan and cheaper

Mary J. en

Grado:

My situation was complicated. They helped me work it out. I was very satisfied.

charles r. en

Grado:

Very helpful.

Perla M. en

Grado:

Thank you

Ashton J. en

Grado:

Probably will never use a uhaul service again.

Don J. en

Grado:

I asked U-Haul for a drive-up unit with a roll-up door. Instead they sent me to a place that has neither. But Tyree at Park Hill worked very hard to make the best of the situation. Kudos to Tyree!

Tom S. en

Grado:

Would recommend this facility for the people alone only complaint was the size of the storage unit had to get two units to store all my stuff

Courtney M. en

Grado:

Excellent staff.

Isabella D. en

Grado:

Your emergency roadside support service needs to improved.

Richard C. en

Grado:

All the employees were very friendly and helpful and went above and beyond for us. We are very appreciative for all of their assistance!!

KATHLEEN M. en

Grado:

I am waiting for a refund from the rent I paid in November, 2018. Please advise of when this might happen. Then I will be able to give a final rating. Thank you.

JONATHAN G. en

Grado:

Nice staff, great facility.

JOHN M. en

Grado:

Everything very good.

Yu N. en

Grado:

Fast shipping thank you!

michael t. en

Grado:

Wait for service was too long

Josh w. en

Grado:

The facility was is nice, both bathrooms have been out of order for over a month. Micheal is very unpleasant. The GM George made up for it.

Julie M. en

Grado:

Great experience!

Nicholas L. en

Grado:

very helpful

Jubal V. en

Grado:

Great experience with truck rental and storage rental.

Peter G. en

Grado:

Good work uhaul.

BARB M. en

Grado:

Very accommodating. The manager was able to locate and place the Ubox before 24 hour notice which we appreciate

Thomas S. en

Grado:

Park hill was great. Honest, helpful, friendly and easy to work with. Getting uhaul answering service when park hill staff was unavailable was not. These representatives were not helpful at all.

Helen R. en

Grado:

Very nice and the storage area is a A+ on clearness.

Jubal V. en

Grado:

Overall the service was great for my truck and storage unit rental. They were very flexible, professional and friendly.

James P. en

Grado:

Everyone here was helpful, curteous and respectful. Drop off and pick up was excellent.

Mary L. en

Grado:

Everyone was always helpful. Staff was excellent.

ELIZABETH R F. en

Grado:

I did not use this facility. I do not live in CO and have not visited there in over a year. I don't know how you got my email.

Gabrielle G. en

Grado:

I have moved a lot recently and the staff at this location has been the most helpful and friendly by far!

Sabrina C. en

Grado:

Easy move in, easy move out.

Gustave M. en

Grado:

Doors were broken so they wouldn’t lock after hours or broken doors locked me out and I could not access my unit. The manager was nice but the rest of the staff was short and lacked customer service.

manuel s. en

Grado:

Great Uhaul facility all staff were excellent from the moment i walked in to the moment i was scheduled to move out.Excellent!

Belinda N. en

Grado:

Overall a great experience

Muriel H. en

Grado:

Staff provided great service & facility kept very clean with easy secure accessibility

manuel s. en

Grado:

General manager was great.He accepted my trailer return and saved me a bunch of time from having to drive further out for my return.great uhaul location.

Daniel H. en

Grado:

Awesome staff!

Muriel H. en

Grado:

Great customer service! Clean facility, easy secure access.

Bob K. en

Grado:

Reps are very good and helpful but need more reps as long wait time

MARIA H. en

Grado:

The line is always long for customer service

Catherine W. en

Grado:

Really great place to have storage or rent a truck / trailer (right off of I-70). Staff are SUPER friendly and helpful even when it's extremely busy. I have recommended this place to lots of people!

PJ D. en

Grado:

Both drop off & pick up of my U-Box was painless. I think I lucked out, timing wise, as I was helped before a rush of people showed up. The front desk could use some more man power! Overall an A

Christopher B. en

Grado:

U-Box delivery staff was very accommodating and pleasant. Thank you.

OI K. en

Grado:

Mr Billy? he is friendly and helpful

David N. en

Grado:

Gets busy in the office and in the road around it

OI KI HEDY R. en

Grado:

Billy is friendly and helpful

DENISE J. en

Grado:

Everyone so polite and nice.

audie h. en

Grado:

I want my money back for the last month. The toilet cleaning lady in the back constantly hits the alarm button when customers nare in the back to annoy them. I have it on video actually.

CYNTHIA P. en

Grado:

Thank you

Christopher L. en

Grado:

Met all my needs well.