Customer Reviews for U-Haul Moving & Storage of St Clair Shores

5085 comentarios

24145 Little Mack Ave   Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)

(586) 779-1400

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(586) 779-1400

24145 Little Mack Ave
Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Hazen S. 
Clasificación:
5.0

Staff is the reason I insist on using this location for my home staging business. They are super accomodating, professional and friendly

jonathon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trina J. 
Clasificación:
5.0

the staff is what makes this place great to do business with. I will driver out of my way to make sure I get trucks for my business from this location only, because of the customer service!

KATHLEEN G. 
Clasificación:
5.0

Please get the sales associate some more help. She was great but there by herself, and running around to try to deal with five customers at one time. She was still positive and helpful.

Frank F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexa M. 
Clasificación:
5.0

Employees were friendly and helpful.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence D. 
Clasificación:
5.0

The service I received when I dropped off both the car trailer and the truck.

Jennifer M. 
Clasificación:
5.0

The staff is amazing - very customer service orientated; friendly but professional - very helpful!

Jona D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jona D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew A. 
Clasificación:
3.0

Customer service needs alittle help the rep acted like I was inconveniencing her. Also, we had to return the truck to the same location, that is ridiculous. I have rented trucks many times and never had to return to same location before

Alan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew H. 
Clasificación:
5.0

trailers getting old but work fine, just at the end of their work life.....welds failing on upper part of utility trailer 12x5

Todd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

john C. 
Clasificación:
5.0

I believe the lady who assisted me went above and beyond. Moving is stressful yet she made it easy by suggesting the things I may need plus more.

renee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea D. 
Clasificación:
5.0

Great people!

LAWRENCE DANIEL D. 
Clasificación:
5.0

Very nice the truck was easy to drive very clean and the service was awesome

Santana H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jmie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leon T. 
Clasificación:
5.0

all was excellent

Katherine H. 
Clasificación:
5.0

Everything is just fine

Patricia P. 
Clasificación:
5.0

I had reserved blankets and a furniture dolly. I had neither on the truck. I should've checked before taking off.

Chris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT D. 
Clasificación:
5.0

Good staff!

Chris Z. 
Clasificación:
5.0

While the staff was very friendly and helpful, we only ended up having to go inside because the app had a terrible user interface and repeatedly requested information we had already given it

mason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maryellen C. 
Clasificación:
5.0

The staff is what stands out here -the best. Super helpful, professional but friendly.

Kathleen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chen A. 
Clasificación:
5.0

I don't know the name of the female employee that assisted me but she's one in a million. It was a busy day . She was by herself. She made everyone comfortable despite the lineup . She physically lifted the trailer onto the ball . She was calm and focused . I hope you appreciate her . I am an attorney and operate an entertainment venue . She's a keeper !

ROBERT FRANCIS G. 
Clasificación:
5.0

Nothing Really! They were excellent :)

loren J. 
Clasificación:
5.0

Nothing...exceptional customer service...top notch staff on location!

Susan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie H. 
Clasificación:
5.0

Sarah, was GREAT!!! She cannot be improved!

carlos G. 
Clasificación:
4.0

They nice and helpful

William P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jason H. 
Clasificación:
5.0

staff is always so helpful, friendly, but so professional - they are exceptional!

Jonathon D. 
Clasificación:
5.0

Unhooked and on my way very quickly do to the online check in.

Michael G. 
Clasificación:
1.0

Never send final bill of sale

dion S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sue T. 
Clasificación:
5.0

The staff at this location is outstanding

adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry C. 
Clasificación:
2.0

The employee was unhappy I was returning the equipment to the same location. I paid twice the amount for the same equipment, mileage and time than I did a few months ago. I feel like I was charged more because of demand and her wanting that equipment left in town. This will be last time my company uses U-Haul.

Scott R. 
Clasificación:
5.0

Staff is always super helpful, friendly and professional

Jona D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

more staff

Jerry H. 
Clasificación:
2.0

The after hours return system was awful and time consuming.

Brian M. 
Clasificación:
5.0

Excellent, excellent, excellent.

David L. 
Clasificación:
5.0

The nice lady who checked me in was very nice and pleasant to work with.

mike V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KLINTON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Waekeila H. 
Clasificación:
5.0

Great

matthew M. 
Clasificación:
5.0

Perfect

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur C. 
Clasificación:
4.0

Drop off sign in from your phone after hours is too long.

DIANNE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter R. 
Clasificación:
5.0

Customer service rep was friendly, quick and helpful! Great facility!

Jessica C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sengane M. 
Clasificación:
5.0

The truck was reasonably clean, however, there were several warning lights on in the instrument panel that were obviously ignored. At least that's what I did.

Daniel G. 
Clasificación:
4.0

you need to fix your computers

Martha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M. 
Clasificación:
5.0

Friendly, efficient, informative personnel

eric H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DESTINI DELITA H. 
Clasificación:
2.0

kmowingly gave me a trailer without function brake lights....

Shannonlee W. 
Clasificación:
5.0

Great place really cordial people!

GARY B. 
Clasificación:
4.0

Improve the online rental system. Customers fill out the original form and think everything is done. Let me submit my license info, and anything else required for the rental when I reserve. And in this age of Covid, I DON'T want to go inside to get the keys. Utilize the lock boxes for key pick up.

JOEL A. 
Clasificación:
5.0

Truck - had wrench, oil, radiator indicators on. Heat from engine area came into the drivers area - always had hot air when driving, AC did not help at all. Service was great at this location

Bruce R. 
Clasificación:
5.0

Maybe show a picture where the key box is located. I didn't know it was by the door.

kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dion S. 
Clasificación:
5.0

Service was great !

Gwendolyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
5.0

I was very pleased with the customer service!

Lynn K. 
Clasificación:
5.0

Tried using the phone for drop off. And system kept bringing back to the beginning of the whole process. Tried calling the 800 number seems like I was on hold for really long time. I am still waiting for deposit refund being I used a prepaid card.

Eric Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A. 
Clasificación:
3.0

smelled like pot -awful-air out these vehicles please

Raymond E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorian K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

Good truck as I was moving it for a distance move they gave me a newer truck. No problems with the truck and the personnel were very helpful.

Karen P. 
Clasificación:
3.0

I rented a trailer and had to take it to a different location because your location did not tell me they did not take trailers which cost me extra mileage in a day

Jeffrey C. 
Clasificación:
5.0

I don't remember the ladies name from this morning, but I must say she's pretty awesome! She had an amazing personality, very informative, and sweet. I laughed the whole time. As long as she's there I'll never go to another location. Donta L. Wilson

Donta W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin O. 
Clasificación:
4.0

Parked at drop off point and no one came to grab the vehicle. Had to go inside.

BRYAN ROBERT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zoe T. 
Clasificación:
3.0

Better customer service.

Barbara S. 
Clasificación:
4.0

Would of given 5 stars but, the roll up door was broke from the start. The door became a total pain in the butt. It took a few of us to shut it. We would of brought it back to exchange for different one but, we were almost done loading first day when we realized the cable was screwed up. We know you would of exchanged it but we were too tired to take everything back off todo that. We mottled through. Staff was excellent and truck ran great. Just the darn door. Easy pick up and easy drop off. Next time we will check door before we start loading. Lol We will recommend you guys. Thank you. And we will use again.

richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myra G. 
Clasificación:
3.0

Don't put trailers in the way when there are customer's car still in the lot, especially when you know they only had short time rentals.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H.  |  Online Move In 
Clasificación:
4.0

The entire rental period access to the card swipe did not work. This was unacceptable and staff had NO control in getting it repaired. The staff was friendly and helpful but many times they were overwhelmed and the wait times were long and unacceptable. Scheduling the proper amount of staff at the proper time is a management issue. I would say that my overall experience was "below average" if not for the smiles that the staff showed me.

Mark P.  |  Overall Experience 
Clasificación:
1.0

The movers were the best !! The service at uhaul was so disappointed

Adelle N.  |  Overall Experience 
Clasificación:
5.0

Great!

Chester D.  |  First Impressions 
Clasificación:
5.0

Very helpful workers

Kim G. | Reservación
Clasificación:
1.0

There were trucks, vans and trailers parked throughout the lot, making it very difficult to enter and exit their facility. trailers were everywhere, and there was no one able to assist in the office.

Daniel A S.  |  Overall Experience 
Clasificación:
2.0

I made four visits to this Uhaul location in one day to pickup and drop off equipment. The owner, Ryan, didn't seem interested in assisting, and his associate was unable to figure out how to do so.

Daniel A S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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