Been a loyal customer to this branch for years for a reason. The crew here takes care of theirs and it is a blessing. Appreciate everything they do for us. There is truly no comparison to this team in the 14 years I've been moving furnitureJonathan D.
Customer Reviews for U-Haul Moving & Storage of St Clair Shores
Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KELLY GENE C.
El cliente no dejó un comentario.ROBERT GEORGE B.
El cliente no dejó un comentario.Rick B.
El cliente no dejó un comentario.Matthew C.
Matthew does a great job running this UHaul store.Gary W.
El cliente no dejó un comentario.Zachary R.
service was awesome and super fast. doesn't get any better than that! thank you.Joseph G.
El cliente no dejó un comentario.PEGGY JEAN S.
El cliente no dejó un comentario.Donald B.
El cliente no dejó un comentario.LISA B.
El cliente no dejó un comentario.thomas L.
The woman who helped us was excellent. It was busy morning, but she was as cool as a cucumber, and very friendly and helpful.MARCELLA ANNA D.
Great serviceERIC DOUGLAS A.
Inspect and repair the back door before renting it out. Parts fell off while using the service/back door. Difficult to open and close the doorMICHAEL HORST B.
El cliente no dejó un comentario.Maura M.
El cliente no dejó un comentario.STEPHEN LAMAR J.
El cliente no dejó un comentario.Cathy T.
THe only issue with facility is units close to the door are subject to flooding aafter heavy rainsrichard r. | Overall Experience
Pick up was rep was outstanding. Return rep was wham bam and I was outta there!mainza S.
El cliente no dejó un comentario.John H.
Matthew did an excellent job, even though he was short of staff.Gary W.
Make sure clearance lights on vehicles/trailers, this is a safety hazardCHRISTOPHER LEE S.
El cliente no dejó un comentario.DAVID VINCENT C.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.George S.
El cliente no dejó un comentario.Kurtis A.
Have the reservation photo id and license number etc done 24hrs beforeRyan L.
All 3 employees were polite, knowledgeable and helpful.SHANNAN MARIE M.
El cliente no dejó un comentario.ELLEN F G.
Excellent customer service Thank YouDEKEYA JANAY H.
El cliente no dejó un comentario.CYNTHIA DIANE J.
Very good customer service fast friendly with per ordering online of nessary equipment pick-up @ counterDion S.
El cliente no dejó un comentario.Kelly S.
Returned the vehicle with a full tank even though I picked it up with 3/4 of a tank. My friend rented a U-Haul before and told me that if you return it with more gas you get reimbursed which I wasn't. I went to go to my vehicle to go back home and I was blocked in by six trucks. They were about 15 to 20 feet each. Both driveways were completely blocked in. I had my baby with me so I was super scared and irritated. I had a horrible experience overall. I would ultimately like to be reimbursed for the inconvenience if possible.Mary N.
El cliente no dejó un comentario.sally S.
Make it easier to speak directly to your franchise owner, and not have to be routed through your national answering service.Christopher Z.
El cliente no dejó un comentario.Kenneth C.
El cliente no dejó un comentario.KIMBERLY CHERYL J.
El cliente no dejó un comentario.John T.
More flexible drop off locations. There should have been no reason why I couldn't have dropped it off closer to my house on 23 and Romeo plank area. Also manager at time of pick up was not so friendly. Being in management a person needs to be more accommodating and personable to customers. When you try to put a half tank of gas back in you end up putting almost 3/4 of a tank before it registers 1/2 tank then you start it up and it's way over a half.DANIEL RAY S.
Picking up the 15' truck and returning the truck that staff was very friendly and efficient.pamela P.
Professional and helpful staff.BENJAMIN DONALD W.
El cliente no dejó un comentario.FRANK EDWARD W.
Great experience, no suggestions at this time.Paul K.
It was a very easy rental. We were moving a bedroom set in one of the U-haul Vans. The video on the website was helpful as to what size vehicle we needed.Peggy M.
How can I find out the total cost on the mobile app or online? I cannot see how to retrieve this information. I can see how to download the contact, how to get my reservation number, and all other details. But I cannot see how to get a copy of my payment receive and/or total cost.Todd S.
El cliente no dejó un comentario.SARAH MARIE C.
The staff was friendly and helpful. She made the experience very pleasant.GWENDOLYN DORIS W.
El cliente no dejó un comentario.Andre H.
The cost of the trailer was a little highHenry R.
Have more than a 1/4 of a tank of gas in the truckJAMES ROBERT C.
El cliente no dejó un comentario.Meagan Z.
El cliente no dejó un comentario.Lonna R.
El cliente no dejó un comentario.Kasey T.
Please have a way to make an after hours pickup for trailers. Customers pay 100-200$ for a hook-up certification class. You are only allowed to rent after hours if you are certified to do so. I truly believe this would benefit many customers with late night needs or emergencies. Please please please consider this, even for me at leastVICTOR FRANK G.
El cliente no dejó un comentario.FREDRICK JAMES H.
Very clean....customer service rep was very courteousCLAUDIA JEAN W.
El cliente no dejó un comentario.carlee w. | Overall Experience
El cliente no dejó un comentario.ANTHONY JOHN C.
Employees were very professional, and they addressed my questions and concerns. Great Customer Service...THOMAS NAPOLEON B.
NingunoGARY WILLIAM M.
El cliente no dejó un comentario.MICHAEL JOSEPH S.
El cliente no dejó un comentario.PAMELA ROSE-HORN E.
everything was as promisedVELMASHA B.
Associate that handled my transaction was excellent, knowledgeable and made it a great experience !!MICHAEL ROBERT W.
El cliente no dejó un comentario.Rachel W.
El cliente no dejó un comentario.Venus P.
El cliente no dejó un comentario.CHRISTOPHER DAVI F.
El cliente no dejó un comentario.PANDORA J.
El cliente no dejó un comentario.MATTHEW K.
El cliente no dejó un comentario.JON-ROBERT IRWIN S.
El cliente no dejó un comentario.JANE ELLEN E.
El cliente no dejó un comentario.Brian G.
My preference was for a 10ft truck, however, one was not available. The reservation specialist was very helpful, explaining that the 15ft would not drive much differently and they were right. For not much added cost I was able to stay on schedule and get the job done. Solid service.LISA NOVELLA R.
Unfortunately, I was never informed I would need my cell phone I would need my cell phone to document mileage and fuel level before picking up the vehicle. That should have been documented by the staff.SAM N.
There were marijuana seeds in the document holder on the engine cover we rented the truck for $19 and change drove 30 miles and ended up paying when we were done $77 the driver door was very hard to close we checked in online and it still took 15 minutes to pick the truck up very unsatisfied renting a truck for $19 drivingJust a short distance very unsatisfiedNANNETTA MARIE P.
Super easy transaction. Pick up and drop off was super fast.LISA MARIE W.
Took me a while to find the key drop off, on the website it shows it as a bright orange box, turned out to be a little mail slit in the door with small letters saying key return. Hard to see at night. Other than that, the person that gave me my keys was amazing.Sheldon C.
El cliente no dejó un comentario.ANDREW LIGHTNER S.
El cliente no dejó un comentario.MICHAEL JAMES S.
El cliente no dejó un comentario.PAUL ALOYSIUS C.
I would recommend for convenience purposes, but the parking is extremely small. Back up on Little Mack to get in parking lot. A U-Haul was parked unattended by the entrance door. No one in it causing people to be sitting in their car waiting. Female staff working alone and did a great job.Toni L.
Phone contact with the store directly was never available, website navigation is cumbersome, and the wait time for the call center is too long. Communication in general with UHaul needs improvement.DEAN DOMINIC D.
The workers at the time of pick up and drop off were friendly and efficient. Fantastic staff.Amy P.
El cliente no dejó un comentario.THOMAS LEE F.
Everyone was great very friendly and courteous Thank youJEFFREY MICHAEL K.
El cliente no dejó un comentario.JEANNINE C.
Excellent staff, last minute issues that thry helped smooth over for me. I highly recommend this place to anyone!Katherine A.
El cliente no dejó un comentario.Jeffrey A.
El cliente no dejó un comentario.Raymond B.
Matt took care of me totally professionally the truck was ready to go, the whole process very smooth. I would highly recommend this location Saint Clair Shores.Frank K.
El cliente no dejó un comentario.Terry D.
El cliente no dejó un comentario.STEVEN L C.
The only problem we experienced was location does not answer their telephone. Nor do they seem to have an answering machine for it. We tried five times to let them know we were going to be coming in later but to no avail.We were still within the same time frame So there was no additional charge.HR N.
El cliente no dejó un comentario.Mya L.
Staff was very knowledgable and helpful.Sean Y.
El cliente no dejó un comentario.Brian C.
El cliente no dejó un comentario.JEAN MARIE P.
El cliente no dejó un comentario.THOMAS LEE D.
El cliente no dejó un comentario.JOSEPH CHRISTOPH F.
El cliente no dejó un comentario.John C.
El cliente no dejó un comentario.Gregory S. | First Impressions
My storage unit flooded and I'm not getting no help and insurance company is terribleSamantha R. | First Impressions
El cliente no dejó un comentario.Samantha R. | Overall Experience
El cliente no dejó un comentario.JOSHUA S. | Overall Experience
El cliente no dejó un comentario.joseph c. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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