Wonderful staff! They really took the extra time to ease my concerns and make sure my move would be safe driving across the country with a trailer I'd never towed before.Kristy H.
Customer Reviews for U-Haul Moving & Storage of Spring Valley
Spring Valley, CA 91977
(E Of Sweetwater Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Not a thing !Patricia H.
El cliente no dejó un comentario.Vivian D.
They are awesome and caring. Vu666evelyn E.
El cliente no dejó un comentario.Jakolby P.
El cliente no dejó un comentario.MONICA V.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Abraham T.
El cliente no dejó un comentario.Adrianna G. | First Impressions
The "open" light for the store was not on, so I waited in the parking lot until after my appointment, only to see that the business was open but no signs of occupancy.Gregory C.
This is a one stop shop storage for all my packing and storage needs. The lobby, restrooms and facility was exceptionally clean and organized. Staff members went above to accommodate my needs. Customer service was way above star quality and the GM was the first to meet, greet and assist from start to finish. He is a doer and someone who has put together a DREAM TEAM. I am a loyal customer because of the exceptional high quality customer service that the GM gives. Thank You Spring Valley Storage Location for all that you do and for always reaching and going far above and beyond the expectations of your clients from start to finish. GM Michael D you are a great leader! I am very happy. Grace and Peace, Dee Dee SummersDOROTHY S. | First Impressions
The staff was really helpful and very kind!Gregory W. | Overall Experience
Truck was clean and ready for pickup when I arrived. Vehicle was in great shape. Staff we're very polite, thorough and helpful. Very Easy drop-off. Would rent here again.Wayne L.
The guy that checked out the trailer was great! Very happy with the customer service!Alejandra G.
El cliente no dejó un comentario.Christopher F.
Roberto and Ruth were great. Knowledgeable, friendly, and fast. Best truck rental experience ever! ¡Gracias!Robert G.
El cliente no dejó un comentario.HAYLIE M.
El cliente no dejó un comentario.Dave W.
El cliente no dejó un comentario.SANI A. | Overall Experience
El cliente no dejó un comentario.Gregory W. | First Impressions
El cliente no dejó un comentario.Clay G.
My best experience at a UHAUL location ever. The most professional and personable staff I have encountered in the rental business.william M.
Excellent service.. Thank youPerla S.
El cliente no dejó un comentario.SAUNDRA T. | Overall Experience
I had a great experience overallRachael R.
El cliente no dejó un comentario.Renee H. | Overall Experience
Keep up the good workNithal P.
Very friendly and helpful.Marcos G. | First Impressions
El cliente no dejó un comentario.Arthur W.
El cliente no dejó un comentario.AMBER B.
Always a good experienceSUSAN F.
My Sister and Son will be there to pick up another 10 ft truck tomorrow morning by 11am ok.JOE D.
Excellent customer service at this location!!!Kelly A.
El cliente no dejó un comentario.Latonya J. | First Impressions
El cliente no dejó un comentario.POORYA Q.
Las personas en la oficina me dieron un servicio excepcional: Contestaron todas mis preguntas, muy educadas en el uso del Idioma español y muy capacitadas en el uso de todo el mecanismo del negocio. Estoy muy satisfecha con todos los servicios Gracias mil por darme La Paz de k mis pertenencias estuvieron bien cuidadas.Maria A. | Overall Experience
They were all very helpful and courteous I will definitely recommend this place Thank youLucy P. | Overall Experience
El cliente no dejó un comentario.MARGO C.
I've used this storage facility for almost 2 years. The staff were always helpful and friendly. The storage unit was perfect in size and within my price range and served its purpose which was storing my father who recently passed aways belongings. I only moved out because I moved into a house where all his stuff could fit into our garage. A couple times my auto pay was rejected and I incurred late fees. But as soon as I paid the manager Michawould always waive the late fees. I recommend this storage facility to anyone looking for upscale professional service and atmosphere.Jeanetta J. | Overall Experience
El cliente no dejó un comentario.MARTIN G.
El cliente no dejó un comentario.Michelle E.
El cliente no dejó un comentario.Stephanie B.
El cliente no dejó un comentario.DEXTER O. | First Impressions
Lovely staff.Rosely M. | Overall Experience
El cliente no dejó un comentario.JOSE C. | Online Move In
El cliente no dejó un comentario.PAULA T.
All is wellAVALIN S. | First Impressions
The customer service was poor and check in was very stressful. I reserved online and even uploaded my driver's license to save time at check in and was very upset to be at the desk for over 20 minutes with a rude employee. The rude employee never gave me his full attention to make check in fast and easy. I had to wait to be helped, which was fine, but when it was my turn the employee was immediately rude and kept putting helping me on hold to help others that walked in the door. The truck I rented was fine and worked well, but I will go out of my way to rent from a different location because my experience with the employee at this location was so bad.Gregg A.
I have rented vehicles from this location multiple times over the last several years. It has always been easy and quick! on both pick up and returns, THank youClaudia C.
El cliente no dejó un comentario.STEPHEN T.
El cliente no dejó un comentario.Brandye V.
El cliente no dejó un comentario.DONALD O.
El cliente no dejó un comentario.RUTH Q. | Overall Experience
The drivers side door would not close all the way. It was really loud on my drive and lots of cold air came in the whole time.ADRIAN M.
Customer service was friendly, helpful and attentive.RUTH Q.
El cliente no dejó un comentario.MAry B.
Great people working there thank you allJudy W. | Overall Experience
Everyone was polite and very accommodating to me when I got the storage I was unable to use it because I could not go down or up the steps I needed one on the upper level but I had a wonderful experience with the person that helped me with my stories thank you and you have a blessed life.Gail M. F. | Overall Experience
El cliente no dejó un comentario.NOEMI M.
Everything was perfect.Enrique X.
Phone app pickup is cumbersome and that's being kind. Drop off was very good, uHaul employees were helpful and friendly!!Scott H.
El cliente no dejó un comentario.DOUGLAS P.
Very good service!! Your employees are great !! Thank you!!Maria M.
El cliente no dejó un comentario.RAYMOND A.
Thanks for all your service,I’m very happy with you guys.FROILAN V. | Overall Experience
u think this place , are doing excellent job , people ere very nice , and very attention to the customer needsJESUS R.
El cliente no dejó un comentario.Ricardo D. | Overall Experience
Keep up the good workJEROME B.
Very accommodating, and nice!CHRISTINA L. | First Impressions
El cliente no dejó un comentario.Linda S. | Overall Experience
Nothing. He was very efficient. He got is in and out quickly and was very nice to deal with. By far The Best UHAUL experience ever..and you can see I have used multiple locations over the years.MINDIE M.
I'm really satisfied with the experience I had renting a truck. The truck made my moving so much easier and fasterFRANCISCO P.
One employee would say one thing yet another would say the opposite. I experienced this three times, frustrating.ALMA D. | Overall Experience
Very clean. Good serviceJUAN G.
Uhaul online booking offered a space that was unavailable- a 7x10 ground floor unit. That unit was NOT available at this location. The staff at the location were very helpful in fixing that mistake.Kevin G. | First Impressions
El cliente no dejó un comentario.TINA H. | Overall Experience
This was our 2nd time having to do a drop off of a truck, and this location is always clean and easy to maneuver around the lot. I especially like the option of dropping off the truck after hours. The app makes it super simple and quick for drop offs.Patriciamarissa C.
Lady working front desk was very nice.CARL Y.
El cliente no dejó un comentario.Keri C. | First Impressions
El cliente no dejó un comentario.Innocent N.
El cliente no dejó un comentario.ROSALINA H.
Agent forgot to load my dolly cart and required 2 verification of friend or relatives phone numbers for the rental seemed strange as I have used U-Haul several times and also had a major credit card other than that the office was cleanCHARLES A.
El cliente no dejó un comentario.INNOCENT N.
El cliente no dejó un comentario.Gail M. F. | First Impressions
Great customer service!Leticia C. | Online Move In
I was charged for miles and I called left message that the truck was having issues with the mileage I only drove 63 miles and they charged me for over 100. My total payment was estimated at 65-67 dollars I was charged an extra 97.00 . I explained to her that my brother works for u haul and he would give her his skit number she said she will do it upon the return of the truck. That never happened.DAJAMONEA G.
Great service. Thanks.Eleonor S.
El cliente no dejó un comentario.RICHARD D.
Staff was very helpful and niceBianca P. | First Impressions
El cliente no dejó un comentario.RICHARD S.
Todo muy bien y muchas gracias portodo si algún día nesesite un estor regresan ustedes gracias portodoJuan R. | Overall Experience
Good experience. You may want to add more “check-in” card readers.jua s. | Overall Experience
This rental was my 3rd attempt at a reservation. I called what I thought was a store location but got a call center. While the person I spoke to was pleasant. When I went to pick up the van, there wasn't a reservation for me. So I made second arrangements. This time to be picked up at a different location, which was this location. When I went to pick up, they told me that the Van I reserved, could not be rent for the rate they quoted me. The gentleman helping me was able to get me a truck for the rate, but it took an hour and 1/2 before The transaction was completed.AGRIPINA S.
Great team over at 8847 Jamacha Rd Spring Valley, CA 91977MARTIN C.
El cliente no dejó un comentario.MAYKUL S.
Like this place good customer service nice people really clean . I will recomend this place to anyone. Best rates in town.JUAN G.
El cliente no dejó un comentario.JOHN T.
El cliente no dejó un comentario.ROBERT C.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.DANIELA Y.
Great staffVERNON M.
Not a thingVERDACE R.
Your staff did an amazing job. She was extremely helpful and had great customer service.Janel k. | First Impressions
The Website wasn't working right when we went to return after office hours. We couldn't log in and then it was an hour wait for customer service on the phone. It took a while to get the code.JUAN M.
Excellent and accommodating customer service and courtesy 😊Gabriela L.
El cliente no dejó un comentario.VILIUS A.
El cliente no dejó un comentario.Geneva B. | Overall Experience
Excellent customer service!John G.
The guy that help me when I picked up the truck was super nice and told me all the info and answer my questions. When I dropped off of truck the second guy was so nice and also when over with me on everything and also answer my questions. Auper nice people.JAVIER G.
El cliente no dejó un comentario.DAVIDA M. | Overall Experience
El cliente no dejó un comentario.Kathleen g. | Overall Experience
Staff was extremely helpful and friendly. Location convenient. We had 2 units there and would definitely use this facility again!Pamela W. | Overall Experience
great customer service.MANUEL G.
The customer service was EXCELLENT when I reserved/ordered the U-Haul in Spring Valley, California. She didn't just answer my questions, but she also provided extra information I wasn't aware I needed which helped put me at ease for this trip. 10 out of 10! The drop off was flawless as well. Good job U-Haul! :DMichael G.
The self check in did not work very well both on pickup and drop off. On pickup I couldn't get past the confirming any damage page, all were accepted but wouldn't let me continue. On the return I took 4 odometer pics and they still weren't recognized. Had to get an employee both time, which pretty much h defeats the purpose of self check in. This process needs some fine tuningJeff F.
El cliente no dejó un comentario.Megan H. | First Impressions
El cliente no dejó un comentario.Carol K. | Overall Experience
El cliente no dejó un comentario.sandra s. | Overall Experience
El cliente no dejó un comentario.Dwayne D.
I would like to personally thank, Ricardo? (Young adult assisting me) for his professional and assistance. I recommend this young man be accepted into a mentorship program to manage his own U-Haul site. He is what the mission and vision of the organization. If he's reading this thank you very much; I really appreciate your help today, 9/4/21 around 10:30 am at the Spring Valley location. Chris WilliamsCHRISTOPHER W.
at the r beginning the lady told me that I have to drop the tow dolley to different location and truck just there. after that she saw parked outside trying to reach customer service. at the she let me drop both items as I have been told before renting itIsaac V.
Brianna and the gentleman with long hair and beard (sorry didnt catch his name) both made it a wonderful experience, super helpful like always. I've chose to store my belongings there because multiple friends have recommended the place and have used it as well. i will be telling my friends tooJUAN V. | Overall Experience
The front bumper came of out of nowhere but everything else was perfect.KESHON ANTHONY S.
The lady who helped me during both check-in and check-out was absolutely phenomenal. She truly made my experience with U-Haul so great; she answered each one of my extensive questions with a genuine smile in her eyes. Her joyfulness made my day.CLARISSA M.
El cliente no dejó un comentario.KYLE H. | First Impressions
El cliente no dejó un comentario.Michael C. | First Impressions
El cliente no dejó un comentario.Lauralee C.
El cliente no dejó un comentario.RITA B.
El cliente no dejó un comentario.Jacquez C.
Precios razonables y personas muy atentasMaria J. | First Impressions
El cliente no dejó un comentario.Adam J.
Great experience all aroundRachael R.
El cliente no dejó un comentario.Anthony J. | Overall Experience
Friendly and polite manager...wish there more like him...sorry I don't remember his nameTIMOTHY GARLAND T.
El cliente no dejó un comentario.Ari L.
El cliente no dejó un comentario.Norma G. | Overall Experience
El cliente no dejó un comentario.Julio E. | First Impressions
My experience was awesome. So easy to maneuver through everything.Lefaua L.
I truly appreciate being able to store everything at Uhaul. Initially it was only supposed to be a few months, but we couldn't find a place, the pandemic hit and then we were living in a hotel. Knowing that my stuff was safe in storage really gave me peace of mind during a really difficult time. I really appreciate the black lady at the front desk, she was always helpful, kind, understanding and went above and beyond every single time.Shawnnie W. | Overall Experience
El cliente no dejó un comentario.VICTOR C.
El cliente no dejó un comentario.Virginia B. | First Impressions
El cliente no dejó un comentario.Juan Antonio E.
Buen servicio al clienteNorma G. | First Impressions
People were helpful and kind!Jody S.
Staff are friendly and professionalMARIA R. | First Impressions
Have at least one worker in office until closingEBONY B.
El cliente no dejó un comentario.CASSANDRA S.
El cliente no dejó un comentario.leticia h. | First Impressions
My storage unit was cancelled and given to another customer that walked in. Tom was unbelievably not helpful and rude.Anne O. | First Impressions
Great customer service!Stivel P.
Friendly staff, very professional, very helpful. They surpassed my expectations and I will definitely recommend that Branch to all the friends and family.LINDA B.
N/CAnthony J. | First Impressions
El cliente no dejó un comentario.VANESSA P. | Overall Experience
I ordered a 15' truck 2 weeks in advance, then I get a call on the day I reserved saying the truck was unavailable.ANDREW B.
The woman checking in was rude and condescending. When I explained to her I didn't knowingly choose online check in she stated I was wrong and that I didn't know what I was taking about even though I've used uhaul before. After having issues with online check in she mocked me for taking a blurry photo of my license and then (my opinion) purposefully entered my name incorrectly because she was retaliating when I told her I was upset and in a rush and just wanted to get checked in to go. I have used uhaul before but maybe my account didn't link up to previous times and she was claiming I haven't been a customer before so I wouldn't even know how the check in process should work. I've never dealt with such a condescending and standoffish person at a uhaul before. She also smirked and smiled a lot as if to goad me.addmas S.
Thank you! You were there in my time of stress and you all made my life easy!Silvia N. | Overall Experience
El cliente no dejó un comentario.jua s. | First Impressions
Very friendly and helpful staff . The check in process was uncomplicated . I was really pleasantly surprised. 5 Stars all the way . Thank you .Shawn D. | First Impressions
El cliente no dejó un comentario.KATHY J T. | First Impressions
El cliente no dejó un comentario.leah f. | Online Move In
No elevator makes things difficult. But overall great.April S. | First Impressions
El cliente no dejó un comentario.Hannah F. | Overall Experience
Reserved a unit in January for dorm move out - flew cross country to aid in move - called 3 times week prior - arrived at facility to be told they were completely full and didn't have a unit fir us - will find another option for next time. Employees were great - company is terribleBecky M. | First Impressions
El cliente no dejó un comentario.William M. | Overall Experience
Thanks for the staff for all the help and assistance!😃Wilda C. | Overall Experience
GraciasGina J. | Overall Experience
El cliente no dejó un comentario.SCOTT W. | Overall Experience
El cliente no dejó un comentario.Alaa A. | First Impressions
Nice placePaula F. | First Impressions
El cliente no dejó un comentario.MARSHALL S. | Overall Experience
El cliente no dejó un comentario.Kathleen g. | First Impressions
El cliente no dejó un comentario.LIZBETH A. | First Impressions
The cost was a little bit more than I wanted to have to pay, the facility was very nice and the workers were helpful and friendly 🙂Sandra M. | Overall Experience
All staff are fast to help& great communication. The facility is spacious. It easily fits 2 Uhaul 10x10 trucks to pass by each other in the lanes to get around. If unit is 2nd floor the staff quickly brings a forklift to bring down the storage lift crate for you to load @ ground level. Fill it up as many times as you need & they bring it up& down. No hauling upstairs needed. Highly recommend Jamacha Rd Uhaul storage in Spring Valley.Andrea L. | First Impressions
El cliente no dejó un comentario.hans r. | Overall Experience
Lydia is very professional, super nice and always helpful especially during the pandemic. This facility is not convenient for me but I stay because of her. DanielDan T. | First Impressions
El cliente no dejó un comentario.ryan e. | Overall Experience
Ruth deserves a raise! She is awesome (=SAMANTHA C. | First Impressions
Staff was great, but the price was a little high.Sharlene L. | Overall Experience
The on-site staff are always amazing. But the ongoing telephone technical issues of calls not going through or getting rerouted to trailer hitch department with no person to even talk to have been a HUGE headache. It wasn't just a day - it was weeks of issues. Emails all bounced back as well and wasn't able to access the website - super frustrating.laurie k. | First Impressions
El cliente no dejó un comentario.melissa m. | Overall Experience
El cliente no dejó un comentario.Mannuel R. | Online Move In
Recommend elevator for downstairs storage facilities.ionia h. | Overall Experience
El cliente no dejó un comentario.David A. | First Impressions
I was satisfiedGina J. | First Impressions
Very convenient. The staff are helpful.Thank you Mike.Henedina H. | Overall Experience
The clerk work on getting me a unit down stairsGracie T. | First Impressions
Only thing i did not like was the phone service waiting time if i needed to call to make changes or ask a simple question it would take alot of timeBridgett A. | Overall Experience
El cliente no dejó un comentario.Christian M. | Overall Experience
El cliente no dejó un comentario.Linda A. | Overall Experience
I didn't have to worry about break ins. I was happy to know that my things was a safe place.Miecheryl w. | Overall Experience
I didn't have any problems .everything was clean and the personal was very professional thank youEDGAR R. | Overall Experience
Extraordinario servicio al cliente Malena G. | First Impressions
Michael was excellent.Art T. | Overall Experience
El cliente no dejó un comentario.marsha f. | Online Move In
The customer service representatives were outstanding.CHARLES B. | Overall Experience
Our check out agent Courtney has wonderful customer service skills! No lighting in unit so not so good for after dark accessTheresa V. | Overall Experience
El cliente no dejó un comentario.Jessy C. | Overall Experience
Friendly and informativeJacquelinei E. | First Impressions
Staff nice and polite. Good location and affordable storage units.hall s. | First Impressions
El cliente no dejó un comentario.Yvonne S. | Overall Experience
It seemed like the customer service person was holding the storage for some reason and didn't want to rent it to me. She kept insisting it was taken and "not showing up on her system " so I proceeded to book it online in front of her and miraculously she found that it was available. Very annoying and a waste of time arguing with her whether it was available or not for a good 10-15 minutes.Ricardo S. | Overall Experience
I am waiting for a reversed payment for January 2021 . I always tried to pay in advance and I was blessed to be able to pay early my due date . But there is one thing I am not in agreement with is . I didn't use a whole month in December why am I not receiving a retroactive payment for the days not in use? my due date was for the 25th of December 2020 I moved out on the 10th of December 2020 .Julie H. | Overall Experience
All was well except they never answered the phone and they kept billing me after I checked out. Waiting on the phone was really long. People were nice though.Carrie P. | Overall Experience
Michael, was very professional and helpful. I would not hesitate to recommend this U-haul Storage facility to my friends and family.ELIZABETH S. | Overall Experience
El cliente no dejó un comentario.Irene L. | Overall Experience
El cliente no dejó un comentario.Brianna H. | Overall Experience
The lady who help me was Awesome such an blessing to have had her help meLara C. | First Impressions
Accomodable easy to get in,wide access.thank anywayRODEL C. | First Impressions
El cliente no dejó un comentario.CLARISSA T. | Overall Experience
El cliente no dejó un comentario.Tiffany R. | Overall Experience
Thank you all staff at U-Haul on Jamacha in Spring Valley!! You all have been kind, helpful, respectful, courteous and interested in what your customers want and need not just what you can sell them!! This IS the best storage unit/management experience I have EVER had! I appreciate all of this! Thank you for making my life easier and stress free!! GOD BLESS YOU ALL AND THANK YOU FOR ALL YOU DO FOR OTHERS!!julia m. | Overall Experience
El cliente no dejó un comentario.ELIZABETH E. | Overall Experience
Excellent customer service I was content!!miriam b. | Overall Experience
Please repair the card reader coming in the vehicle entrance has been inop for 3 weeks or more. I had to gk out my car and use the exit side.Jerardo R. | Overall Experience
great management staffrobert s. | Overall Experience
Big props to your staff and facility at U-Haul Moving and Storage of Spring Valley in CA! The staff is so incredibly kind and helpful and the location is beautifully maintained! We thank Andrew for his great service!Jayme B. | Overall Experience
Very helpful friendlyJudy T. | Overall Experience
El cliente no dejó un comentario.Janet L. | Overall Experience
El cliente no dejó un comentario.Brianna H. | First Impressions
Lirio was very helpful, friendly, patient and answered all my questions. Servicio al cliente de excelencia.esther m. | Overall Experience
Head and shoulders above Public Storage. I felt like a valued customer instead of a tenant. I found my new home for storage.Corey D. | First Impressions
I will be back again to use their servicesRolando R. | Overall Experience
El cliente no dejó un comentario.Heidi C. | Overall Experience
More time to accessManuel Munoz F. | First Impressions
El cliente no dejó un comentario.Louise P. | Overall Experience
El cliente no dejó un comentario.Alfredo G. | Online Move In
The guys were really helpful, when I needed the fork lift. Never a No answer or I don't know. Very nice people.louie b. | Overall Experience
GreatJoudan T. | First Impressions
Thank you for all your help and understanding to my situation.Steve P. | Overall Experience
1st time UHaul User on a cross country move. No issues at all, very smooth process. Definitely impressed, no haggle with prices and was charged initial quote. No surprise fees, excellent experience.MIRIAM M. | Overall Experience
Thank you for your service.DZ A. | Overall Experience
the staff at uhaul was well and beyond courteous to me during my storage needs. They assisted me which made my needs more comfortable in my moving experience in life, thank you.christopher c. | First Impressions
SuckNicole K. | Overall Experience
Great customer service! Everyone that works there is super polite and the manager is amazing and super helpful. Even after hours which is surprising cuz that's not common. Overall im very happy thereelizabeth m. | First Impressions
The Employees we're very attentive very professional every one I can in Contact with Thank Youjose luis f. | Overall Experience
very business oriented and trustworthyJAMES F. | Overall Experience
The staff was very very helpful and i would definitely recommend this storage facility.ANDREA P. | Overall Experience
Storage room smell and they are rats in the ceiling.Luciano S. | Overall Experience
I had a one-way truck rental and storage rental at Spring Valley. This place is super clean and the workers are so very helpful and friendly. I highly recommend.mechell j. | First Impressions
Great Service.f. Lidio and everyone else Thanksjose luis f. | First Impressions
Office personnel was very professional and friendly. The units and grounds were exceptionally clean.DAVIDA M. | First Impressions
Thank you so much for your services..... I really appreciated the awesomeness of your staffdebra f. | Overall Experience
Please note this is my first time renting a storage unit so I have nothing to compare with. Upon my arrival I waited for approximately 10 minutes for service. Uhaul did not have the size I needed.sonia r. | First Impressions
Very helpful and friendly staffjudith h. | Overall Experience
We had a great and smooth process! Staff is very nice, detailed and informative! Thank you so much for making our moving experience gratifying!!julia m. | First Impressions
Michael is wonderful!!!Tina J. | Overall Experience
The employees are very helpful and always willing to help! I feel that the storage is safe and secured.ROSARIO D. | Overall Experience
Above excellent for their customer service on 7/13/19. I don't recall their names but they helped me with getting me everything I needed and even though I didn't have enough they made a way.ANDREA P. | First Impressions
You got it good attitude and you handle it as a professional.Jaime M. | First Impressions
Awesome employees great service!!!!BARBARA H. | First Impressions
They helped us out were courteous and friendlypaul b. | First Impressions
👍👍👍JESUS C. | Overall Experience
Very satisfied with service and staff always available to answer any questions clean locationannette p. | Overall Experience
The was very nice and helpfulRamon D. | First Impressions
This was a great experience all around. Prices were good, the facility was great, and most importantly, the staff were friendly, professional, and always ready to help.Matthew H. | Overall Experience
The staff is very courteous and professional. Always willing to work with the customer and give the best outcome not just to make money but to look for solutions. I am pleased with their service.Guillermo C. | Overall Experience
A good experience, however, sometimes I could not contact the Jamacha office during normal business hours when I called. My call transferred to a "Call Center", but I never received any call-backs.MARGARITA C. | Overall Experience
Excellent simple friendly thats how it should be during any move thanks for the fast serviceNathan H. | First Impressions
The staff in this specific location are very friendly and takes care of your needs at a best valued price! Couldn't be any happier. Great experience!!!novelyn G. | First Impressions
Employees were professional and very friendly.laura d. | First Impressions
I was really happy with the customer service I received when I came in to ask about the rates on a storage unit. I got a better deal then what I have been paying the past 6 yrs + I got a free month!!!anna s. | First Impressions
My experience with Uhaul Spring Valley was a good one. ¡Gracias!Allegra M. | Overall Experience
Thiis was my second time there and place are very secure and easy access and the staff are awesomely me very professional and definitely recommended...thank you!RICHARD D. | Overall Experience
Excellent staff!ALYCE B. | Overall Experience
It was a very unorganized. They were understaffed & the wait was long. There was not enough space to move the U-haul truck to unload and it was challenging to move with limited space in the vicinity.Amara C. | First Impressions
While the driveway is a tight fit on a busy street, it's WELL worth the effort. Michael was friendly&graciously helped make our returning of Uhaul equipment much easier. Facilites are super clean!Tiffany R. | First Impressions
good jobEdward L. | Overall Experience
I was impressed with the employees and the facility. All three employees we dealt with were very friendly and helpful. The facility was very clean and seemed very secure.Amy K. | First Impressions
no problems.christina j. | Overall Experience
Staff always helpful.candice p. | Overall Experience
BuenoFadi k. | Overall Experience
It was a great experienceLASHAWN DONNA T. | Overall Experience
Service was excellent with an upgrade to a larger storage room we were in and out in record time.christina j. | First Impressions
Thank you. Your facility is safe and always clean. The staff is friendly and professional. Renting either a storge unit or truck is really easy and seamless. Again, thank you, Monica MartinezMonica M. | Overall Experience
Staff is very friendly.Vanessa C. | First Impressions
Andrew excellent. Lirio excellent and everything excellent. Gracias.alejandro G. | Reservación
GraciasGina O. | Overall Experience
I was a new customer and i was kicked out because I knew people who would come and bother me when I would stop to drop stuff off at the storage. they were old customers who I guess had problems beforeVanessa C. | Overall Experience
Wonderful staff excellent service. Thank you.Felix S. | Overall Experience
It was convenient, your staff was helpful, and took care of my needs fast.ANGEL R. | Overall Experience
The process of renting a uhaul was easy and convenient.Christina N. | Overall Experience
Good job spring valley Uhaul you guy's are friendly super fast when it comes to service. Good and clean facility i will defenatly recommend you guy's to my fam and friends and will defenatly be bacMiguel S. | Overall Experience
I made the first payment for my daughter and the staff put the unit in my name I haven’t been to California in 10 years I have no idea where they are located or anything about them except they refusedHarry S. | Overall Experience
As everyone knows moving can be very challenging. It's was very comforting to receive such great customer service from UHAUL Rep Angelica:))Ruby M. | Reservación
The staff is not keeping good records or are not communicating with each other. I changed units but it was not reflected in their records They continue to take money out of my bank account. My lock waJosephine F. | Overall Experience
My only complaint is that you don't refund the unused days when a tenant moves out of the storage unit. You can't always plan the move out date to match your original move in date.TANIA H. | Overall Experience
I notified the staff on several occasions about the mice problem you have at your location. I paid 187.00 a month for over a year; my comforters, blankets, sheets were full of fesses , and urine.Asonia C. | Overall Experience
Facility location was very convenient, good value for money on rent, very pleased with payment terms.Charles F. | Overall Experience
The facility is clean and the folks who work there are helpful.FRANK B. | Overall Experience
The staff were friendly helpful to me .Sandra W. | Overall Experience
I would have liked extended hours on weekends but other than that, all was greatAlberto Z. | Overall Experience
GraciasALICIA C. | Overall Experience
The customer service is extremely poor at this location. I felt very unwelcomed. If it wasn't for that I would have never moved my belongings to another storage company.Eugene H. | Overall Experience
GraciasALEJANDRA L. | Overall Experience
Keep up the good work guysAlex A. | Overall Experience
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