Customer Reviews for U-Haul Moving & Storage of South Topeka

7,761 comentarios

3825 SW Topeka Blvd   Topeka, KS 66609
(N Of S Topeka Turnpike Exit)

(785) 266-8700

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(785) 266-8700

3825 SW Topeka Blvd
Topeka, KS 66609
(N Of S Topeka Turnpike Exit)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

I have no complaints what do ever.

LEETA D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
4.0

30 mins. from Lawrence, KS. Would have loved to pick up in Lawrence, where I originally made the reservation.

Tracy S. 
Clasificación:
5.0

Great place with friendly service.

Mark K. 
Clasificación:
4.0

Truck was extremely wind noisy when driving and instrument panel very difficult to see clearly (speedometer)

David L. 
Clasificación:
4.0

Nuestros

Allie D. 
Clasificación:
5.0

South Topeka UHaul location will take great care of you! Highly recommend for their customer service focus.

ROGER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie M. 
Clasificación:
5.0

Easy pickup and good service.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert L. 
Clasificación:
5.0

this location is well organized and the employees were friendly and helpful. this was one of the better experiences I have had with renting a trailer from u-haul. this location was well staffed and clean and enviting. I think the large windows at the front of the store helped the atmosphere inside.

Steve P. 
Clasificación:
3.0

Give accurate information at the call center instead of it being a completely different story at the location

Tyler N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rusty N. 
Clasificación:
5.0

If possible, it would be nice to inform a customer that pick up is at a different location MORE than 48 hrs ahead of time. TWO days advance notice seemed really last minute to me especially when we were already driving 8 hours from MN

Kathryn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
5.0

We made a reservation in Lawrence, KS, and our reservation was moved to Topeka, KS >39 minutes away.

John R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colby B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

Equip your 20' on down with speed control. If it costs extra, include it in the rental fee.

Larry K. 
Clasificación:
5.0

It was super quick to drop off.

STEVEN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenton O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RON D. 
Clasificación:
5.0

Awesome customer service

JASYON M. 
Clasificación:
5.0

Always an excellent experience at the South Topeka UHaul store. Fast, friendly and reliable service with well-maintained trucks.

ROGER M. 
Clasificación:
5.0

Staff was very helpful & friendly!

Brett B. 
Clasificación:
5.0

Check in was quick and efficient. I didn't catch the lady's name but she did a great job.

Jon G. 
Clasificación:
5.0

Super sweet and kind, quickly came out to me and got me checked in right away. Didn't have to wait at all and was sure to everything went safe and well. 15/10

Kaitlyn P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

George F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Basha B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brooke R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley S. 
Clasificación:
3.0

The location was fine - the truck itself was awful. Water leaked inside on multiple places and ruined so many things packed in the back, so that is why the maintenance rating so poor.

Sarah T. 
Clasificación:
3.0

The problem was not as much with the location.. but the system that is in place for after hours returns is BROKEN AS HELL. When it would ask if the trailer I was returning was clean, if I clicked yes, it would not let me proceed through to the next step. It prompted me to add pictures, and even after adding pictures it would not allow me to continue. If I said it wasn't clean it would let me proceed but obviously I didn't want to do that as I'd be charged. I had to be somewhere so I returned later that night to try again (on a different device, thinking maybe it was an issue with iPhones) but I had the same issue on a windows computer. I then called customer service, but due to the wait times I was prompted to try an online chat. The online chat referred me to call customer service. So I spent like. 20 minutes on hold waiting for someone, and through the process of them trying to help me, the return process began asking me for odometer and fuel gauge info. I rented a trailer. Obviously none of that is applicable. Finally we BOTH gave up, and the gal was able to force it through and leave a note on my contract for the store for the morning. I followed up, and that part worked just fine. But it was about 2.5 hours and 35 extra miles of driving I had to do to get it done. FIX YOUR ONLINE SYSTEMS! Or don't offer it at all.

Zachary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug N. 
Clasificación:
4.0

You did well...

Daryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary B. 
Clasificación:
4.0

El cliente no dejó un comentario.

don R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick T. 
Clasificación:
5.0

The gentleman that waited on me I can't see anything that needs to be done to improve what hes doing I've known him to be there a few years I think I rent trailers a lot At every time you saw me it's been great thank you I don't own a trailer and one comes in handy a lot during the year and I really appreciate you guys thank you

Bill S. 
Clasificación:
5.0

They did a good job

OLUWOLE O. 
Clasificación:
5.0

The process in scheduling was made easily and quick. Even helped me with my smart phone problem I had. The only problem I had was the process of returning after hours. I turned in the keys before starting the procedure and didn't get the inside shots required. Otherwise U-haul preformed very well, the people I talked to were pleasant and knowledgeable.

Bob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sylverina N. 
Clasificación:
5.0

My eventual drop off site was excellent. We signed up to drop off at Cold Storage in North Topeka from your website and they were no longer in business with Uhaul. The lady I contacted by phone was polite but I had to wait to drop off until the following day at a site across town. This was sum what frustrating.

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim L. 
Clasificación:
5.0

Fast drop off!

BEV L. 
Clasificación:
5.0

Thank you, friendly, happy faces!!

LISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominic B. 
Clasificación:
5.0

The use of personal phones to do the checks and so forth are innovative but it can be a little more simplified in some manner. The use of the storage areas and the security card was great. There needs to be one closer to the outside front. Staffing was great!!!

Thomas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
5.0

Always a great customer service experience at the South Topeka UHaul location.

ROGER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayte C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen G. 
Clasificación:
3.0

The employees are great, very friendly, knowledgeable helpful, we weren't there by choice are vehicle died on us, and by a miracle the Uhaul store was next door to the dealership our truck was towed to. If I was from Topeka I would recommend the Uhaul store.

Ron H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
5.0

Great staff!! Quick very efficient and friendly.. obviously knew the equipment the procedures and made everything so simple!!

Nancy L. 
Clasificación:
3.0

The back of the truck leaked and got all our items wet, a headlight went out and the trucks aliment was so bad it shook the steering wheel extremely bad and was hard to keep on the road. Overall not a good experience.

Tina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug N. 
Clasificación:
5.0

Joseph was incredible! Thanks so much.

Delinda J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josh M. 
Clasificación:
5.0

The staff was very helpful and caring to someone who was stressed.

Diana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
2.0

The staff member asked me questions that should have already been filled out in the reservation, when I explained that to her she took a Stern tone and said it is part of her job, to confirm the details however she was asking me if I wanted insurance and if I already choose my drop off location which I already confirmed in the reservation,maby I just did not understand the U-Haul process but it also was not explained to me as well.

Christopher L. 
Clasificación:
4.0

El cliente no dejó un comentario.

don R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM N. 
Clasificación:
5.0

Friendly associates who got us on the road quickly.

Jay M. 
Clasificación:
5.0

I rent once or twice a month. Joe is the man! Always friendly and gets it done.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRED S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin V. 
Clasificación:
5.0

I have rented at this location several times in the last 1 1/2 years. Service has always been great.

STEPHEN K. 
Clasificación:
1.0

You can fuel the equipment up just like the contract states due to receiving below 1/4 tank and was noted and explained from the pick up store. Still got charged 15$ for fuel. Even though it was explained.

Garrett N. 
Clasificación:
5.0

Truck was clean and ran well. No problems at all. Very easy to rent and return. Well priced. Will be back for future business.

Sean R. 
Clasificación:
5.0

same as you did for me

calvin H. 
Clasificación:
3.0

Even though I do have unresolved with extra account charges, the overall length of service use was reasonable, convenient & customer reps were always helpful when required.

JENNIFER S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
3.0

Truck broke down towed to our home and tow service returned rental

Michael D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William N. 
Clasificación:
3.0

Only complaint is cost of unit ... For a company as large as uhaul I would expect they would make prices more affordable....

Heather G.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice.

April D.  |  First Impressions 
Clasificación:
3.0

I had too double up on my payment and I and on a fixed income

De anne J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Nambi B.  |  First Impressions 
Clasificación:
5.0

Thanks for being there for me when I needed it to store stuff when I couldn't keep it in my garage thanks for all that you guys did at U-Haul

steven m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel L.  |  Overall Experience 
Clasificación:
4.0

I like the ease of access the downside is your price is on the high side.

TODD B.  |  Overall Experience 
Clasificación:
5.0

Topeka facility has great customer service. Met the boss and worked with customer associate Avery great service.

William N.  |  First Impressions 
Clasificación:
3.0

Right after my unit flooded, the worker on duty said yeah it floods around that area and I was not told that when I rented the unit, after this incident the price of my unit went up. All the rest of the times for checkin, checkout, other visits with employees went well. Just did not get a very good attitude from one employee, and not told about a common problem with that side of storage units.

anthony p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA W.  |  Overall Experience 
Clasificación:
5.0

Excellent experience with the staff and this location. I've stored with U-Haul before and this team were very customer friendly and helpful Thanks

Evan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shacore N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Eletha K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanon W.  |  First Impressions 
Clasificación:
5.0

Very good.

Angel Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C.  |  First Impressions 
Clasificación:
5.0

Na

Angelia B.  |  First Impressions 
Clasificación:
5.0

Requesting a free month based on length of time in the rental.

Michelle L.  |  First Impressions 
Clasificación:
5.0

Super easy to get started and super simple to close it out, too!

Tanner R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

leandro G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Judy D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B.  |  Overall Experience 
Clasificación:
3.0

My auto pay kept messing up and I would get emails saying my payment was late.

Sherie W.  |  Overall Experience 
Clasificación:
5.0

The staff was pleasant and very helpful

Kenneth T.  |  Overall Experience 
Clasificación:
5.0

Love that the space I used was climate controlled.

KIM C.  |  Overall Experience 
Clasificación:
5.0

Everyone was more than willing to help and even extended my drop off time for everything.

Joshua H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TJ C.  |  Overall Experience 
Clasificación:
5.0

So clean and worth every penny!

Madison M.  |  Overall Experience 
Clasificación:
5.0

I canceled the storage unit so I cannot rate my experience. Buy everyone was very helpful and polite.

Pamela R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda P.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

KIM K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela R.  |  First Impressions 
Clasificación:
5.0

Aftet driving for two days an all the trouble we had,they were very kind an helpful

Anthony B.  |  First Impressions 
Clasificación:
5.0

I been dealing with the guys for years keep up the good work fellas

BRIGITTE C.  |  First Impressions 
Clasificación:
2.0

Everything in unit ruined by mice and dead mice and poop

Allen W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian H.  |  Overall Experience 
Clasificación:
5.0

Garrett was awesome. Very accommodating to our circumstances. Appreciate everything he did for us. Thank yiou

Jim H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S.  |  First Impressions 
Clasificación:
5.0

Staff in Topeka was incredibly professional, knowledgeable and kind.

patricia h.  |  First Impressions 
Clasificación:
1.0

Invested with roaches and mice all my stuff is messed up, so mad I didn’t get the insurance thinking everything would’ve been okay and now having to pay someone to come get mice out of my house.

Lanyia J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Edith B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sondra r.  |  First Impressions 
Clasificación:
5.0

The staff was fast friendly and quick it was a good experience

BRIAN G.  |  First Impressions 
Clasificación:
5.0

We really appreciated having the first month free since we rented a trailer to move our furniture. The facility was very clean and access was easy. We'll definitely recommend it to friends and family.

Angela S.  |  Overall Experience 
Clasificación:
5.0

Garrett Joseph and Dell are the most friendly and helpful team I have every experienced at U-Haul and for that matter, most any where else! The best personalized service and excellent overall experience for this customer!!

Kenneth S.  |  Overall Experience 
Clasificación:
5.0

In my opinion you cannot find a better place for moving or storage.

Melissa G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RILEIGH K.  |  Overall Experience 
Clasificación:
5.0

Best storage facility I have ever used. Extremely friendly staff and nice, clean storage unit with all the amenities to make your move easier.

Karen W.  |  Overall Experience 
Clasificación:
5.0

Joe has assisted me numerous times and is always helpful and professional.

Mark A.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly.

Adam D.  |  First Impressions 
Clasificación:
5.0

Garett and team are outstanding to work with. We had a great experience there.

Darrell C.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and well maintained facility.

John H.  |  Overall Experience 
Clasificación:
5.0

Garrett is an excellent leader. I recommend your store to all my friends. Very good. Thanks, Robert Tomlinson

Robert T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH O.  |  Overall Experience 
Clasificación:
4.0

My only issue was there were roaches in my unit that I know I did not bring in with me. I would assume they came from a neighboring unit since it looks like they are all connected above the walls. We were already planning to call an exterminator for our new house, so it isn't a big deal to us, but the neighboring units may need to be bug bombed

Victoria M.  |  Overall Experience 
Clasificación:
5.0

Friendly helpful staff

Robin L.  |  First Impressions 
Clasificación:
5.0

South Topeka is the best U-haul team and experience ever. Completely impressed with the customer service and professionalism at this location. Garret, Dell and other…! U-Haul website functionality has come a long way as well.

Kenneth S.  |  First Impressions 
Clasificación:
5.0

Gréât Expérience Overall. The facility is clean and easy and staff is knowledgeable and helpful with my questions. ¡Gracias!

Seth B.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Christina T.  |  Overall Experience 
Clasificación:
4.0

Will definitely use in the future!

Gervase M.  |  First Impressions 
Clasificación:
5.0

Garret is always accommodating and great to work with! Will definitely be back!

darren C.  |  Overall Experience 
Clasificación:
3.0

Manager was very helpful and kind!

BARBARA JEAN K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vonnita E.  |  Overall Experience 
Clasificación:
1.0

The manager Garret caused me a lot of aggravation & money! He has a nasty attitude & is unprofessional! I won't be going to that facility again! I'm 72 & have been using ONLY Uhaul for SEVERAL MOVES over the years! I will say this is my FIRST COMPLAINT! KUDOS! I will continue to be a UHAUL FAN!

Glennette S.  |  Overall Experience 
Clasificación:
5.0

I used the location several times and was very pleased with their services.

Denetria M.  |  Overall Experience 
Clasificación:
4.0

The staff was very courteous and friendly very well spoken and versed and knowledgeable the units were very clean and I was called twice to let me know that my lock wasn't on properly knowing that they did walk throughs I was very pleased with my storage and the service I received.

laura w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

edward f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R.  |  Overall Experience 
Clasificación:
5.0

Staff were friendly and helpful- I’ve never had a storage unit before and would definitely recommend U-Haul.

Carrie D.  |  Overall Experience 
Clasificación:
4.0

Very helpful and knowledgeable and resourceful

robert b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE P.  |  Overall Experience 
Clasificación:
1.0

We had someone that helped us and she was very use and didn't put our information incorrectly. When we came to pick up our truck the we reserved we could because they said they would t rent to us and wouldn't explain. We called and they said we had a fake email that was put in and it set off red flags. If she wouldn't have been so rude and worried about other things then us waiting around for over an hour could have been avoided. Everything else and everyone else was fine.

aishintis s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashawn T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  Overall Experience 
Clasificación:
5.0

I've done business with Uhaul over many years & UHAUL STAFF ROCKS! Kudos! THANKS!

Glennette S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mike m.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly. The facilities exceeded all expectations as far as lighting and cleanliness.

Glen M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDON c.  |  Overall Experience 
Clasificación:
5.0

Garrett and the Staff were awesome. Always great to work with!

Taylor h.  |  Overall Experience 
Clasificación:
5.0

Great staff, great facility!

Glen M.  |  First Impressions 
Clasificación:
5.0

No complaints, my things were safe, I could access them at any time and setting up for monthly fees was easy to do and cancelling, once I no longer needed the unit was also easy to do

damilola a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry B.  |  First Impressions 
Clasificación:
5.0

Rented the truck in Houston Tx and came to Topeka Kansas with. No problems. The people were friendly and helpful. I will definitely use Uhaul again.

Robert H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

amy G.  |  Overall Experience 
Clasificación:
5.0

Thank u for all yr assistance. Have a blessed rest of the day.

carolyn b.  |  Overall Experience 
Clasificación:
2.0

I reserved my unit on 9/4 - I went in to get my unit in Oct as indicated on my reservation and they didn't have one of the units I reserved, and the price was more than what I quoted on my reservation. They gave me two smaller units almost next to one another, 2 free locks and a month free. However none of this worked for us. We needed the unit we reserved. We returned the locks and were not charged anything. The staff was helpful and tried to accommodate us. We had to scramble to find another facility for our storage at the last minute as we sold our house! Very frustrating.

Cara P.  |  Overall Experience 
Clasificación:
5.0

Everyone was super friendly. Even the lady who cleaned the general areas. I encountered her a few times.

jen r.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON c.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Carrie W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

susan v.  |  First Impressions 
Clasificación:
5.0

Garrett and his team did an outstanding job for me. I will always use this rental place and equipment for all my needs. I will pass along my experience to others. Thank you for taking good care of me. Bob Tomlinson

Robert T.  |  Overall Experience 
Clasificación:
5.0

Garett and Oradela were very helpful and personable. They answered all my questions which made for a relaxing experience. I also want to thank the gentleman who inspected my truck when i returned it. I did not get his name, but he is another example of quality customer service. The facilities are clean, well maintained and the security for the storage area is impressive compared to previous storage places I have used.

Timothy L.  |  First Impressions 
Clasificación:
5.0

I had no problems with my storage it was very convenient and I could come and go when I needed to the staff was really friendly in help me with anything I had to have so if I have to use u-haul storage again I would recommend it to anybody

Marvena B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon g.  |  First Impressions 
Clasificación:
4.0

The staff were all very friendly and helpful.

Maureen L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

krysten f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kyle b.  |  Overall Experience 
Clasificación:
1.0

Some how my outdoor unit sustained water damage. This created an environment where my things became moldy. Upon moving and unpacking my things I would say about a quarter of my things are ruined due to mold.

Dolly G.  |  Overall Experience 
Clasificación:
4.0

These people go out of their way to help. I rented a 20' truck they gave me a little better deal although I felt the extra mileage and after hours serve fee should not have been added to my bill. I was asked estimated mileage I quoted about 200 miles, I was told I was given 150 miles free. I drove 171 miles. That I did not argue about so much. I was informed when I called about the extra charges ,that there was an after hours service fee. That sounds (in my case) s bit ridiculous. The truck was supposed to be returned 5/12 at 11.00 a.m I returned it cleaned out on 5/11 at approx. 7:30 p.m. when I rented the truck I was not informed that I could have gone online to U Haul .com and check the truck in myself or return it the next day at the time it was due. Because they checked it in on 5/12 at opening time they charged an after hours service charge. I would encourage any one to inquire about the check on if you are not sure they explained. I am sure it was just an accident in this case and it seems to be a new policy.y charges should be waived. But either way I have rented from this store nervous times in the past and I get the best service than any other place. The customer service here is very polite and understanding. I highly recommend this store if you are planning a move,local,long distance,one way or round trip. There may be less expensive rentals but you won't get as good of service or anyone going out of there way to help make your moving experience better. I called them before I posted this comment and was informed they would waive the after service charges because of them not informing me of new policy.

Terry J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Clinton G.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephanie K.  |  Overall Experience 
Clasificación:
5.0

Very accommodating & helpful!!

Jayson M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy j.  |  Overall Experience 
Clasificación:
3.0

I could never get in touch with the office without physically driving there. Emails and phone calls were never responded to.

Jennifer J.  |  Overall Experience 
Clasificación:
1.0

They acted like they couldn’t help with anything , being rude , place not cleaned well

iyonna p.  |  Overall Experience 
Clasificación:
2.0

Only my space rental shows on my account. It doesn't show my vehicle rental so I couldn't do an after hours return

Lori H.  |  First Impressions 
Clasificación:
5.0

U-Haul has always been my go to place for truck and storage rental. The staff is great!!!

Jay G.  |  Overall Experience 
Clasificación:
5.0

Wonderful experience. I have used the storage facility twice and been very pleased.

Susan K.  |  Overall Experience 
Clasificación:
5.0

Great service uhaul. In the future, I will order uhaul later thank

Hiram G.  |  First Impressions 
Clasificación:
5.0

Thank you for a wonderful experience.

Michael M.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Jason K.  |  First Impressions 
Clasificación:
5.0

Excellent staff

Jodi B.  |  Overall Experience 
Clasificación:
5.0

This location helped me out a lot when others gave me the go around to get more money out of me

Kimberly W.  |  Overall Experience 
Clasificación:
1.0

I cannot determine which is worse....the loss of my property due to the lack of pest control or the inability for the general manager to return phone calls. Staff at the store aren't helpful either.

Polly H.  |  Overall Experience 
Clasificación:
5.0

Great staff very knowledgeable and friendly.

Lonnie K.  |  Overall Experience 
Clasificación:
5.0

This is the best uhaul staff I have ever worked with. They friendly efficient .

Lonnie K.  |  Overall Experience 
Clasificación:
5.0

Great customer service! The employees were very informative, professional, and efficient during a very busy time.

Amanda K.  |  First Impressions 
Clasificación:
5.0

GREAT. I appreciated the pest control that was placed in the unit. The temperature controlled unit was perfect for my needs. All employees were very friendly and attentive. I will always use U-Haul

Carolyn L.  |  Overall Experience 
Clasificación:
4.0

Easy to work with

Cynthia D.  |  Overall Experience 
Clasificación:
5.0

They have always been very friendly with me and made sure I was taken care of.

Bob M.  |  First Impressions 
Clasificación:
4.0

They are here for the customers needs. I  my u haul.

STEPHANIE B.  |  First Impressions 
Clasificación:
5.0

Everyone at this site is top notch. Thanks!

Darrell C.  |  Overall Experience 
Clasificación:
5.0

Very nice staff.

mark h.  |  Overall Experience 
Clasificación:
5.0

Great and friendly

Matthew C.  |  First Impressions 
Clasificación:
5.0

They did an awesome job and helped me out majorly after I lost my house in a fire! Amazing people at uhaul! ¡Gracias!

antonio r.  |  First Impressions 
Clasificación:
5.0

The store help is excellent .Management above the store level is worth less and that is kind

Lonnie K.  |  First Impressions 
Clasificación:
5.0

Mr. Mullilinxi was very Swift and helped me right thru the process. Gracias

Michael M.  |  First Impressions 
Clasificación:
1.0

Had an inside unit and the mice did about 3,000.00 worth of damage to my stuff and I had insurance waiting to see if they will pay for my 52 inch TV my laptop blue ray player and all my clothes smell

wendy s.  |  Overall Experience 
Clasificación:
5.0

Rented at the Topeka Blvd location and they were ALWAYS very helpful!!! Definitely the place to store your sh*t!!!!!

DOLORES B.  |  Overall Experience 
Clasificación:
5.0

Went above and beyond.

Jim H.  |  First Impressions 
Clasificación:
5.0

1

LARRY H.  |  Overall Experience 
Clasificación:
5.0

Very helpful

Sarah M.  |  Overall Experience 
Clasificación:
5.0

Nice place. Very well cared for.

Debra H.  |  Overall Experience 
Clasificación:
2.0

The initial point of contact was fine, polite. There was an issue with being placed in a dirty unit but the manager went above and beyond to fix that. J. Mullins though could use soft skills training.

chelest p.  |  First Impressions 
Clasificación:
5.0

The unit was very helpful. Garrett and his staff are great to work with. They have my highest praise. Thanks, Bob Tomlinson

Robert T.  |  Overall Experience 
Clasificación:
5.0

It was to my satisfaction.

Karen J.  |  First Impressions 
Clasificación:
5.0

The manager and customer service e person were very helpful correcting an error made by another worker on Nov. 5.

diane p.  |  First Impressions 
Clasificación:
5.0

Uhaul public storage is the best

Kendra T. | Reservación
Clasificación:
1.0

Call me for more info

Robin M.  |  Overall Experience 
Clasificación:
5.0

Very clean, secure facility. Office staff was friendly and helpful. When an issue arose with autopay, the staff was quick and efficient in resolving the problem and waiving delinquent fees.

george e.  |  Overall Experience 
Clasificación:
5.0

thank u all very much. i will use u haul in future if needed.

oscar c.  |  Overall Experience 
Clasificación:
5.0

Your staff is very professional yet friendly. I enjoyed their service.

Sharon C.  |  Overall Experience 
Clasificación:
4.0

I think 24hr access should be standard rather than extra

Kristine F.  |  Overall Experience 
Clasificación:
5.0

Your staff and Garrett we're very helpful professional and courteous.

Robert T.  |  Overall Experience 
Clasificación:
5.0

Uhaul was excellent. The fact that I must leave a written comment to submit a review not so much.

Robert C.  |  Overall Experience 
Clasificación:
1.0

I'll never use U -haul again ! I had a storage for two years. This summer financial was rough I explained my situation only for my unit to be sold for $75. Over $10.000 of my belonging sold for $75

IRASHA M.  |  Overall Experience 
Clasificación:
4.0

No dumpsters for unwanted items. No removal service. Full fee charged on units with items in them. No refund for unused storage days. We drove 140 miles round trip to remove items and sweep the unit.

Joan D.  |  Overall Experience 
Clasificación:
3.0

I feel the price is to high.

LAWANA W.  |  Overall Experience 
Clasificación:
5.0

The young man I dealt with when picking up the UHaul truck was an excellent representative of your company

Ruth F.  |  Overall Experience 
Clasificación:
5.0

Great helpful stafff

Lorenzo E.  |  Overall Experience 
Clasificación:
4.0

More staff is needed, but other then that, the place is great!

Renee L.  |  Overall Experience 
Clasificación:
4.0

Great experience

mike s.  |  Overall Experience 
Clasificación:
5.0

Easy access to outside units!

Michelle w.  |  Overall Experience 
Clasificación:
3.0

Everything was good but when I first got the unit I was told I had to buy a disk lock but when I was done I could sell it back to you and that was not the case when I was done.

jeff t.  |  Overall Experience 
Clasificación:
5.0

They are great!

Kimberlee O.  |  Overall Experience 
Clasificación:
1.0

When I first moved in, they said I could have 24/7 access to my climate unit. I tried my card one night only to be met by a very loud alarm. The smell of mice urine and droppings is DISGUSTING!

Debera D.  |  Overall Experience 
Clasificación:
4.0

Good storage units, only issue was the 20 dollar price difference between other temperature controlled units in the area. Only left due to moving out of state.

Brandon G.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba