I had a u-haul dealer in the sarasota so I know how it should work to much confusion training lacking charged wrong trailer charged for insurance did not accept it they were happy I used a credit card so they could charge whatever they wanted Dandan G.
U-Haul Moving & Storage of South Sarasota
Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd)
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Christopher G.
Higher more knowledgeable workers who aren't nasty to customers and who actually want to be there.Wajdi A.
El cliente no dejó un comentario.Philip T.
Only talked with employees over the phone, professional and helpful.Thomas K.
El cliente no dejó un comentario.Tammy W.
El cliente no dejó un comentario.Suzanne D.
Attendant was professional and friendly and gave advice on how to switch my plates to the state since I just moved in.Frank R.
El cliente no dejó un comentario.Cinda H.
El cliente no dejó un comentario.Bob H.
An emplioyee named JESSE was sensational. Place was a bid disorganized and some folks were standing around waiting, me included, and Jesse came on the clock within ten minutes everything was flowing. My experience prior to Jesse's arrival had me wondering if I was doing the right thing. Jesse met me on return also, and handled the process with ease. GOOD MAN. If I still had my business, I would offer him a slot working with me.Mark S.
El cliente no dejó un comentario.Christa M.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.James G.
El cliente no dejó un comentario.Peter M.
Johnathan provided 1st class service.James M.
they had to check thru several trailers to find one that the lights worked properly. time frame took over an hour, this was totally unacceptable the employees at this location did their job properly. just bad maintenance on uhauls equipmentSteve D.
El cliente no dejó un comentario.Phil W.
Getting in and out of the lot is difficult, be sure you know where the entrance and exits are. Also, to work with the staff (prior to picking up the unit) it was necessary to park across the street and this was not readily apparent upon pulling in.Regina M.
El cliente no dejó un comentario.Charles U.
Seats were not vacuumed. People were Nic and efficient.Andrew O.
El cliente no dejó un comentario.Peter M.
El cliente no dejó un comentario.Ronald M.
El cliente no dejó un comentario.Geoffrey L.
El cliente no dejó un comentario.Barry W.
El cliente no dejó un comentario.Tosha G.
the online check in app did not work, so I had to go inside.Michael C.
El cliente no dejó un comentario.Nicole L.
El cliente no dejó un comentario.Jean B.
El cliente no dejó un comentario.Adrian P.
El cliente no dejó un comentario.Brad M.
Employees not wearing masks, nor requiring customers to do so. Stupid is as stupid does.Paul G.
El cliente no dejó un comentario.LAWRENCE C.
El cliente no dejó un comentario.Kevin F.
El cliente no dejó un comentario.Casey F.
El cliente no dejó un comentario.Peter M.
El cliente no dejó un comentario.BARRY S.
Terrible experience . I've been sent all over 6 different locations to return the trailer. Nobody would accept it. I drove hours and MILES to return it. RIDICULOUS!!!!!! The drop off location was good. Finally!! After hours and a lot of phone calls. All this after driving from Florida to South CarolinaGiancarlo B.
No parking. People were yelling and beeping at us as my wife was trying to get into the drivers seat as I was trying to get out of the drivers seat to go into the office. The office clerk mumbled his explanation of the rules. It was apparent he's given verbal explanations so many times that this was an exhausting effort for him. I pre-booked online and gave all my information as requested. That was a waist of time because I had to do it again with the mumbling clerk. Then he got a associate to get me my 10 foot box truck. The man brings me the truck, but doesn't explain anything about the truck. He was just trying to get away from the truck as soon as possible. It's a good thing I'm have basic smart phone knowledge because I completed my check in and inspected the vehicle prior to leaving. It would have been nice if someone told me I had to complete my check-in as I left the office. I've had better explanations from car rental places when I pick up their vehicles. I did my homework prior to arriving at the UHaul establishment so I knew what to expect from the staff. Prior reviews also complained about the parking. I'm used to dealing with difficult people so I just ignored the rude men beeping and yelling at me and my wife.joseph C.
El cliente no dejó un comentario.Ron M.
Always consistently good and professional service!Laura H.
Keep up what you are doing.William V.
El cliente no dejó un comentario.Donald C.
El cliente no dejó un comentario.Stephanie B.
El cliente no dejó un comentario.Kristian D.
El cliente no dejó un comentario.Ricky H.
Well run operation. Arrows to guide your vehicle to where they want you and then personnel were there to take the trailer off of the car. I was in and out in 5 minutes.Jeffrey K.
Was only dropping off a trailer but it was smooth as silk. Didn't even have to get out of my vehicle. I did my part returning a clean unit they took care of the rest. I was in and out in no time flat and I like it like that. Thanks U-Haul!Richard R.
El cliente no dejó un comentario.Jay W.
Fast and efficient at drop offDENNIS S.
El cliente no dejó un comentario.Ana P.
El cliente no dejó un comentario.Michael L.
Good service, fun staff, looked pretty well organized. Thx!Sharon G.
El cliente no dejó un comentario.Howard L.
Very helpful staff for the day after ChristmasJAMES W.
All was great. !!!Burt C.
Busy but efficientGail T.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.THOMAS M.
Awsome servicewes R.
Excellent customer service. Nice young lady got me on my way in no time. Clean truck and excellent supplies.Michael P.
El cliente no dejó un comentario.Carol M.
It was an excellent experience for me they were friendly but knowledgeable about their servicesMARGO K.
Guy who unhooked the trailer refused to put on a mask when asked. This is dangerous.MARK HOWARD G.
El cliente no dejó un comentario.ROBERT C.
Jonathan did a good job servicing customers while he was short some employees.TORY T.
El cliente no dejó un comentario.Caroline F.
El cliente no dejó un comentario.Adam S.
El cliente no dejó un comentario.Bethel S.
Location was very filled for a drop off after hours.Robert D.
Thank you. Merry ChristmasRaymond A.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Mikhail B.
Great value for a local rental. Good quality truck. Easy process.Jeffery V.
Horrible parking took me a half hour to figure out where to park/. One guy was really nice one was very rude. The truck I had smelled like urine and rattled around with old worn out leather squeaky and rattled when driving.Lisa P.
El cliente no dejó un comentario.MARBIN R.
El cliente no dejó un comentario.MARBIN R. | Overall Experience
The personnel at this location are courteous, professional, and very helpful. Gracias.Pamella F.
Staff was awesome - very much- truly awesomeJohn S. | Overall Experience
I have always had good experiences with U-Haul, especially this location. However my most recent visit will be my last. When I arrived the lot was filled with equipment from visitors from the North and had blocked most if not all the customer parking. This is understanderable given the time of year, but not my fault and certainly should not translate to my problem. When approached rudely by the lot attendent with a good dose of attitude, I was told that I had to wait my turn and go to the street behind the business and park. When I inquired how I would know when it was my turn, I got a sarcastic response "well you could get out of your car and walk over here." Deciding I would share this less than customer friendly greeting with the manager inside I found out quickly that attitude was the pervasive policy of the entire business. The manager acted like he was doing me a favor to rent a trailer and delighted at seeing how fast and mumbled he could read the disclaimer and then ask if I had any questions or would like anything repeated. He then proceeded to blame the credit card scanner for taking too long and yelled out to others waiting in line that he hoped they all had reservations. Fortunately we all did. I never mentioned to him the rudeness of the yard attendant. I will not be returning to this location and perhaps not to U-haul in general.John M.
The bar code was not easily visible as described in appWilliam H.
El cliente no dejó un comentario.Timothy C.
I contracted the day before to pickup a van, but the van was not in... so I said I would accept a pickup, since it did not look like rain today.Â No pickup either. So the only thing you had was this HUGE truck, (5 miles/gallon) monstrosity. Total overkill for what I needed it for. The deck was too high for me to be able to easily lift the "priceless" antique cabinet up on the deck of which I was transporting, nicking it, in the process...even with the help of my older brother. (We are both over 65 years of age). The clerk at the deck who processed my order, called the renter who did not return our ordered van on time, and informed him over the speaker-phone that a sur-charge of $50 was to be added to his bill, and credited to me, since I didn't receive the van that I contracted for. Another point: the suspension on this large truck jarred my back to the point of soreness, so a trip to the chiropractor will be needed. A trip that would not have to be scheduled because a van would have been a softer ride. I would be happy with my $50 credit that was promised.Best Regards,Jim MooreJames M.
The staff at this location are professional, friendly, and knowledgeable.Sam S.
El cliente no dejó un comentario.Mark V.
El cliente no dejó un comentario.MICHAEL D.
El cliente no dejó un comentario.doug E.
El cliente no dejó un comentario.unita T.
Jon, the manager, and his staff always do an excellent job with the equipment and customer service. I've never had a bad experience at this location and I don't imagine I will anytime soonMATTHEW N.
El cliente no dejó un comentario.Lynne G.
El cliente no dejó un comentario.Paul B. | First Impressions
El cliente no dejó un comentario.Marek K.
El cliente no dejó un comentario.Radka N.
I highly recommend this U-Haul location. It is convenient and the staff are amazing!Susan M.
El cliente no dejó un comentario.David Elwynn M.
The equipment was average. Windshield wipers were worn and needed to be replaced. I was overcharged for gas. We only went 3 miles and was charged $10. I did not want to challenge. Overall a good deal.Vicki S.
El cliente no dejó un comentario.Giovanni C.
El cliente no dejó un comentario.JOEL Y.
Staff was AWESOME.John S. | First Impressions
We noticed some bugs in our stuff after 4 weeks....nothing some bkeach doray cant gix but it was a first for us.....after renting over a dozen units in 6 years.....John S.
El cliente no dejó un comentario.Linda M.
El cliente no dejó un comentario.David Q. | Overall Experience
El cliente no dejó un comentario.RICHARD T.
Nobody was wearing masks. Mgr behind the plexiglass and attendant outside??? Last time the return was excellent. Mgr there was disrespectful and I couldn't understand why I had to wait to only answer questions I had already answered on the app Had to go inside to return The return was awful â˜¹ï¸.... should not have gotten out of my vehicle at this time of pandemic situation.William H.
Amazing customer service!Sierra J. | Overall Experience
El cliente no dejó un comentario.STEVE M. | Overall Experience
El cliente no dejó un comentario.Ana A. | First Impressions
El cliente no dejó un comentario.STEVE M. | First Impressions
El cliente no dejó un comentario.Stephen P. | First Impressions
The employees at this location are top notch. They are the most professional and best people I've had dealings with in the storage industryJerry W. | Overall Experience
90 degrees is unacceptable. I understand it's Florida summer...but advertising a place as "climate controlled" should mean the temperature is controlled. I took pictures of the thermostat in the faciliy. Right when we got there it was at 90. After 15 mins it crept up to 94. When I brought this to the staff's attention, they didn't seem to think it was a problem. One of the associates even joked that the facility was without A/C for 2 full weeks last month. I was storing expensive, handmade acoustic guitars...Luke H. | Overall Experience
Andrew was great to work with and explained everything about the storage unitMark w. | First Impressions
El cliente no dejó un comentario.Michael M. | Overall Experience
El cliente no dejó un comentario.Jason M. | First Impressions
El cliente no dejó un comentario.Jason M. | Overall Experience
Very helpful and courteous staff. Thank you!Autie K. | First Impressions
Originally finding a place to park and access to our space was difficult. You all made some changes and improvements and things were much better.Russell R. | Overall Experience
The storage area is clean. The only negative is the height of the units is only 6" and the door entrance is even shorter.John H. | Overall Experience
Staff was great! Thank you!!sheri s. | First Impressions
:)Marianna N. | Overall Experience
A real lifesaver and the staff is super friendly!Angela C. | First Impressions
Very professional and friendly staff. Ceiling space in storage unit is very low, but workable.John H. | First Impressions
Was very very aggressively confronted by employee for not placing packing material in trash... which turned out to be dumpster that was not visible and located behind the facility.Tim D. | First Impressions
Very polite and Friendly With us With respect Thanks again!Daniel R. | Overall Experience
Very bad bug problem clock roaches crawling all over I am heart broken having to leave my life thereDeborah P. | First Impressions
We used U-Haul storage unit for 6 months. People are very friendly and helpful. Thank you so much.carol b. | Overall Experience
Thank you for being kind and helpful.Cynthia M. | First Impressions
Very professional and friendly staff.Rob E. | Overall Experience
Very helpful and professionalRob E. | First Impressions
Very good service and the employees were very goodGeorge A. | Reservación
I was told I had a free month s storage but didn't get it because it was on the second floor check before you book a storage unit . If it is on the second floor you have to haul it on your own .Stacy M. | Reservación
Excellent staff , especially Jose who assisted me greatly due to a recent debilitating injury. I have nothing but high marks for the store and will definitely rent from them again. Randy DunkleRandal D. | Reservación
I wish it wasn't on the 2nd floor up a flight of stairs but I like that it is climate controlled and clean.denise b. | Reservación
I do not have words to discribe how helpful and Cortez they are. They make my move easy.MARLENE V. | Reservación
Very friendly people. They did every thing to resolve my dificulties . I righ recomend .MARLENE V. | Reservación
We called to let them know we where delayed in moving. We will be using U-Haul in 3 weeks when we are ready to move to Florida. Gracias.gordon c. | Reservación
The staff took care of me and were helpful. I just wish they would have unloaded my trailer for me....lolbill s. | Overall Experience
Very friendly and helpful.Alisha B. | Reservación
No comments at this timeMark B. | Overall Experience
Access to storage rooms is limited, must open large garage door, if trucks are not in the way. The only alternative is to go through the main store with cart. Not user friendly at all.John H. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!