Customer Reviews for U-Haul Moving & Storage of South Loop

3,785 comentarios

500 W Cermak Rd   Chicago, IL 60616

(312) 492-8001

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(312) 492-8001

500 W Cermak Rd
Chicago, IL 60616

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Daniel helped me set up my storage locker, he walked me through all the steps and showed me all my options and prices to store my 1 bed apartment full of items and furniture. The storage facility was newly constructed, well equipped and maintained professionally. It also had indoor climate control 7th Floor. 10/10 would definitely recommend storing your items with U-Haul.

Aditya G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NORMAN T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittany B.  |  First Impressions 
Clasificación:
5.0

Jasmine was very helpful at the desk.

Sandi R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Danielle E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nyerre O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn G.  |  First Impressions 
Clasificación:
1.0

Three door entrances were not working and one tenant was using two entrance locations!!! Was not able to access my designated storage space, were heavy construction sheets on the floor. Staff moved me to a different location fast!

CLAUDIA L.  |  First Impressions 
Clasificación:
5.0

One of the greatest experiences I've ever had with a storage facility. From the cleanliness to the hours of availability and overall operation. I was really impressed. Vanessa or Veronica (name error) the manager was excellent.

Anthony S.  |  Overall Experience 
Clasificación:
3.0

Lower the storage fee for a 5 x 10. It is unaffordable.

Tonya H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

QIANA A.  |  Overall Experience 
Clasificación:
4.0

The service and location is good I didn't give it an excellent because the storage size I reserved wasn’t available and I wasn’t made aware until i was there to move in so I had to spend more money on a extra unit

Carmen M.  |  First Impressions 
Clasificación:
5.0

Great service

Adam C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

victoria w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanislaus N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus P.  |  First Impressions 
Clasificación:
5.0

During this pandemic I've suffered so much loss...My Husband and I had covid-19 and are experiencing financial difficulties and back to back deaths in My Family causing even more financial strain and Jason and Victoria have been Empathic and Understanding with allowing Me to keep making payments and holding on to my unit!! God Bless Them

Nefertari L C.  |  First Impressions 
Clasificación:
5.0

I am thankful for a facility that is convient, well secured with 24 hour access and at the right price. I will always recommend my friends and family to you all. I will rent from you all when I need another storage in the future.

David W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LILIANA F.  |  First Impressions 
Clasificación:
5.0

Great so far hope to continue doing business with you

Jason R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Flossie W.  |  Overall Experience 
Clasificación:
5.0

Staff was courteous,and very helpful.

Felix B.  |  First Impressions 
Clasificación:
5.0

Jason and his staff are quite good at what they do. This move was a downsize to a smaller storage unit.

Dave P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Josephus R.  |  First Impressions 
Clasificación:
4.0

They didn't recommend the very correct size of storage to me. It should be more practice.

FAN Y.  |  First Impressions 
Clasificación:
4.0

Our storage unit ended up being very easy to get to, and there were carts that helped us get everything efficiently! Only small snag was that the first space we selected was actually a really strange shape (not rectangular) with a support column making an 18" x 18" space in the unit unusable. But switching out of that unit was very easy!

ANDREW MUSSO R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GREGORY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

QIANA A.  |  First Impressions 
Clasificación:
5.0

Helpful staff and efficient. Great building

Kenneth H.  |  First Impressions 
Clasificación:
3.0

The problem with uhaul at this location I made a reservation well in advance and when I arrived at the facility on the assigned date. Uhaul did not have my space. What was the point of making a reservation????

Charlotte R.  |  First Impressions 
Clasificación:
5.0

BETTER THAN THE BEST!!! I have received really good service from other Storage facilities that I rented in the past, but Uhaul on 500 W Cermak deserves the J Powell Award!!! I was over the top impressed by the Genuine Courtesy, Attentive, Professional and overall Care received and the Organized Flow ... I was referred to the 500 W Cermak facility because the Markham IL location did not have the trailer for the time period needed. Upon arrival the entire staff was SUPERB! The Clerk (I believe Ashley) was extremely helpful and she patiently sought to find the appropriate vehicle at the best price for my project, and it kept getting BETTER!! Kevin gave me super instructions on parking and ground details, and next, I truly hit the Lottery, upon returning the van, I needed a Storage unit, the main customer service center was having a challenge locating the Cermak Loop facility and when Iwas able to connect directly, BINGO!!! Fernando located a unit despite customer service saying none were available, Next, Jazmin further helped by locating a unit that I could easily slide my oversized sofa into.... My heart was racing from the intense love felt!! Finally when I was directed to sign out of the van, Daniel was very informative, attentive and kind... I would lovingly Urge anyone needing to rent a moving vehicle/trailer, or needing storage, Please Go to the Uhaul Cermak Loop Location, the Phenomenal Service will justify going out of way, may I add the Prices Are Great!! The Organization, Friendliness, Courtesy is well worth it!! BRAVO Cermak Uhaul Loop location 1000% Customer Satisfaction.. I Love U, Smooches

LA W.  |  First Impressions 
Clasificación:
5.0

Need more parking space for customers

LATASHA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamica F.  |  First Impressions 
Clasificación:
3.0

Staff was extremely rude. Young woman who opened the store.

Kareem E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carey P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason O.  |  First Impressions 
Clasificación:
5.0

Amazing company, y’all come through every time!

Layla B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanda C.  |  First Impressions 
Clasificación:
5.0

Thank you Vanessa and Jessica for everything.

norman s.  |  First Impressions 
Clasificación:
5.0

None at this time. Thanks.

Mary R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EFIT FX L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew M.  |  Online Move In 
Clasificación:
4.0

Professionalism go's a long way keep up the good training.......👍🤔

ALFRED M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica P.  |  First Impressions 
Clasificación:
5.0

My experience was great I would deal with them again.

Lawency H.  |  First Impressions 
Clasificación:
5.0

Jason was an amazing help! Made my process so easy. Great place!

Candice J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ceaser p.  |  First Impressions 
Clasificación:
5.0

Very professional and knowledgeable staff. Fernando and Christina were very patient and offered a lot of assistance.

Catherine W.  |  First Impressions 
Clasificación:
5.0

Sheena is the best and made me feel right at home

Fro Doctor K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Geneal M.  |  First Impressions 
Clasificación:
5.0

Great Job Sheena

Digital Cafe LLC E.  |  First Impressions 
Clasificación:
5.0

There was a lot of help with transferring my items to storage from the container and I was finally able to see how they fared. shipping seems to have gone well. I have a great size locker

Diane P.  |  First Impressions 
Clasificación:
4.0

There was a problem with my access card. As soon as I walked in Angelica was quick to fix the problem and double check to make sure everything was working as it should.

Dana C M.  |  First Impressions 
Clasificación:
5.0

Sheena Blaskowski is the best property manager I have ever had the pleasure of working with. She was extremely thorough in her explanations of the property layout. She is a genuinely warm person!

Future of Jewelry - Casey M.  |  First Impressions 
Clasificación:
5.0

They were a little late but went above and beyond to move everything and added extra time on the end to make up for the late start. Would recommend and use again.

Sam K. | Reservación
Clasificación:
1.0

Check-out was painfully slow. When we went to check out the room, she noted a pole right in the room and suggested we should get a discount. We never got a discount and it took an hour to check out.

Marco K. | Reservación
No se han enviado comentarios para esta ubicación.

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