Comentarios del cliente para U-Haul Moving & Storage of South Loop

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of South Loop

Grado total:

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Joseph C. en

Grado:

El cliente no dejó un comentario.

alex M. en

Grado:

Everybody was pleasant and helpful!!

Gene S. en

Grado:

El cliente no dejó un comentario.

Aderbal D. en

Grado:

El cliente no dejó un comentario.

Jessica S. en

Grado:

El cliente no dejó un comentario.

randy H. en

Grado:

El cliente no dejó un comentario.

Daniel O. en

Grado:

El cliente no dejó un comentario.

Katya M. en

Grado:

El cliente no dejó un comentario.

Timothy P. en

Grado:

Excellent, friendly service.

James C. en

Grado:

Good to go, just need to work on the flooding by your building along lumber street. Every time I’ve been there after rain it’s been flooded.

Nishant J. en

Grado:

El cliente no dejó un comentario.

Selina F. en

Grado:

Service was GREAT this TIME ?????

joey O. en

Grado:

The return was monumentally better, but not enough to make me want to rent from Uhaul again.

Carolyn D. en

Grado:

Staff at this location are awesome.

Alana W. en

Grado:

I said this when I left my drop off review, but I had a terrible experience. I've used you before several times and never had a problem. This time, though, I received a 10' truck that had a steering wheel that would lock everytime the car was turned off. The move should have only taken 2.5 hours and took close to 4 because of this. It ended up costing me a lot more because of this.

DAN W. en

Grado:

El cliente no dejó un comentario.

alex Z. en

Grado:

I didn’t use all the miles I though I was gonna used. Returned the equipment and told them I only use 20mile instead of 50. They said they will only charged me for that and sent me receipt. I still haven’t received it been almost 24hr. That’s a different of $30 and they better not said I didn’t put gas back. That’s a whole extra block of gas more than what I was given.

gavin E. en

Grado:

The person works there refuse to help me find the right size truck on a different location when he told me there is not my size here but later i book my size on the phone at this location

Nathaniel T. en

Grado:

The brakes on the truck were absolutely dangerous. .. I was horrified trying to stop. Please do not rent this truck out unless brakes are fixed

Rui T. en

Grado:

El cliente no dejó un comentario.

john M. en

Grado:

My experience with the Cermak-Chicago saves me from NEVER using again. My entire move with U-Haul was HORRIBLE until manager, Saida Romero, assisted me with my rents and purchases. She was EXTREMELY personable and accommodating. I will only recommend Nee cjtomers to her location. Thanks, Saida!

DAVID J. en

Grado:

None

david r. en

Grado:

The whole place was always very clean and well cared for. I was often the only one there and always felt safe.

Mike B. en

Grado:

Thanks for the great customer service.

amie S. en

Grado:

El cliente no dejó un comentario.

Victor M. en

Grado:

the waiting period was too long and interfering.the reception was quaint and the attentiveness was somewhat left to be desired

VELINDA S. en

Grado:

The truck came with one quarter tank of gas. This required us to put gas in prior to getting on the road. Our hired movers had to wait for us to get to the drop off location. Uhaul should assure at least half tank. We don't want to run out of gas and can't know how fast the truck uses fuel.

Dora B. en

Grado:

El cliente no dejó un comentario.

Bilel O. en

Grado:

El cliente no dejó un comentario.

timothy K. en

Grado:

Quite easy and spacious to get around considering it is in Chicago

Shekeysha C. en

Grado:

The whole experience was excellent.

David B. en

Grado:

El cliente no dejó un comentario.

Fabian F. en

Grado:

Good location

JOHN R. en

Grado:

The manager was always friendly and willing to help.

Lisa B. en

Grado:

I had storage here for 3 years plus rented many trucks and purchased lots of moving supplies. I was always treated well and would recommend this facility!

Chad K. en

Grado:

This location was amazing to me. The woman who helped me was very knowledgeable and a pleasure to talk to. Will be using this specific uhaul location many more times.

Pro Lab Graphics J. en

Grado:

Absolutely the smoothest process ever. All of my questions were answered promptly and the service Ms. Sheena provides for her customers is unmatched. Very good experience..

michelle f. en

Grado:

Fast and prompt service. Very friendly and accommodating. Would recommend to anyone. Jason was very helpful and I am 💯 satisfied with my service.

Phillip P. en

Grado:

dna

denise y. en

Grado:

A little warm to be an air conditioned facility, however it is clean and secure!

ran y. en

Grado:

The employees are nice and professional, they let us know how to use the area right way.

Laura K. en

Grado:

Excellent experience; I will definitely utilize U-Haul services again and recommend U-Haul to others.

Digital Cafe LLC E. en

Grado:

Great Job Sheena

Walter F. en

Grado:

Good

Diane P. en

Grado:

There was a lot of help with transferring my items to storage from the container and I was finally able to see how they fared. shipping seems to have gone well. I have a great size locker

Benjamin v L. en

Grado:

I cannot remember her name, but the person who assisted us was very nice, knowledgeable, and helpful. Anytime she saw garbage on the ground she would pick it up and throw it out.

GIBRAN L. en

Grado:

Jason Zamora and his team are great.

Davina W. en

Grado:

Excellent

Laura R. en

Grado:

Very friendly.

ellen k. en

Grado:

Sada was amazing....welcoming, kind and so helpful. The facility is very user friendly/convenient

Todd F. en

Grado:

10 out 10 would recommend

Dianna B. en

Grado:

Your customer service is outstanding here. I evaluate companies regularly and am impressed with this location. Everyone I encounter was friendly and welcoming.

Kathy W. en

Grado:

My UBox was delivered here cross country with everything intact and easy to access, and the staff were very friendly.

Dana C M. en

Grado:

There was a problem with my access card. As soon as I walked in Angelica was quick to fix the problem and double check to make sure everything was working as it should.

DAVE P. en

Grado:

I would use them again and do recommend for truck and trailer rental also!

julie l. en

Grado:

very friendly movers

Miriam D. en

Grado:

I cancelled my “free” storage unit but was contacted twice saying I was signed up to be charged for this. I cancelled over the phone and in person But was contacted saying I hadn’t !?!?!?!

Amber S. en

Grado:

Everyone was helpful, welcoming and explained the process to a t!

Future of Jewelry - Casey M. en

Grado:

Sheena Blaskowski is the best property manager I have ever had the pleasure of working with. She was extremely thorough in her explanations of the property layout. She is a genuinely warm person!

Kenneth K. en

Grado:

Shay is the best !

trixie w. en

Grado:

Super friendly staff, good vibes, secure & clean facilities

LEE H. en

Grado:

The manager of this facility Jason Zamora, could be a little more friendly.

Traci T. en

Grado:

The team at this facility went above and beyond to accommodate me.

Sam K. en

Grado:

They were a little late but went above and beyond to move everything and added extra time on the end to make up for the late start. Would recommend and use again.

Dina J. en

Grado:

Temperature was a little high this last few weeks but otherwise EXCELLENT!

Bryan W. en

Grado:

Shay (Shae?) was very helpful.

robin l. en

Grado:

Temperatures were always extremely too hot. I was told by an employee that one part of the facility heat was completely out. Therefore to compensate for there lack of heat my section was on 90 degrees

Michelle B. en

Grado:

The team that helped me was knowledgeable and considerate.

CRAIG S. en

Grado:

Sheena is an amazing building manager and a huge asset for U-haul. We would not have moved out if not for a relocation to London. The building is an amazing rehab and we are quite sad to be leaving.

Obinna O. en

Grado:

The facility was clean, well organized and felt safe and secure. The staff were very helpful in answering my numerous questions and I appreciated that a lot! Will gladly do business with U-Haul again.

Allison D. en

Grado:

Convenient & reliable

MARK Z. en

Grado:

Sheena has been outstanding to work with. An exceptional host and a fun, accommodating land-lady.

Felicia G. en

Grado:

Thank you for all your help.

Giancarlo L. en

Grado:

Very professional.

CollegeBoxes S. en

Grado:

Staff is super helpful and friendly - great service.

ROGELIO M. en

Grado:

No comments

William A. en

Grado:

Jason was very helpful in making sure my U-Box was ready and available when I arrived to unload. The whole process was very convenient and easy. Thank you Uhaul South Loop!

Marco K. en

Grado:

Check-out was painfully slow. When we went to check out the room, she noted a pole right in the room and suggested we should get a discount. We never got a discount and it took an hour to check out.

Jill B. en

Grado:

Everything went smoothly and I was very satisfied with my self storage experience. I will be using your services again

Belinda R. en

Grado:

All staff were friendly and helpful.

Tyler W. en

Grado:

Sheena is great to work with.

MICHAEL W. en

Grado:

Good service. No complaints.

Rujia W. en

Grado:

No problem with this location at all. They are very professional

Yuan-ju L. en

Grado:

When I was trying to accesss my Ubox, I kept getting transferred over different locations and facilities. After 5 hours of calls and visiting 2 locations, I ended up having to self-deliver...

Valyncia J. en

Grado:

Great customer service by the manager and associates

gil s. en

Grado:

I was Very Happy

Nina K. en

Grado:

Great! Managers are the best!

Lucian P. en

Grado:

Best customer service also the people working in the office are very helpful

larry t. en

Grado:

I really appreciated the staff

Danielle V. en

Grado:

Sadie went above and beyond helping me with my Ubox scheduling and coordination with my moving team. The movers were lost and confused about where to pick up my ubox until she devised a solution.

Chiquita B. en

Grado:

I did not move out ! The young lady who was new accidentally moved me out! She needs more training and if she is going to move fast, she needs to know what she is doing! But besides that it was ok .

XIN L. en

Grado:

Everything so far to me is good. I may rent in the future again. Thank you very much!

Iryna B. en

Grado:

Great customer service

Veronica P. en

Grado:

Was perfect for my needs!