Customer Reviews for U-Haul Moving & Storage of South Lake Tahoe

2508 comentarios

1105 Emerald Bay Rd   South Lake Tahoe, CA 96150

(530) 541-7471

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(530) 541-7471

1105 Emerald Bay Rd
South Lake Tahoe, CA 96150

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

GUILLERMO B. 
Clasificación:
5.0

Nothing service was amazing

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cooper R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amrito C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA K. 
Clasificación:
5.0

The owner and all employees were great, very accommodating and friendly. I would definitely recommend!

Casey C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin J. 
Clasificación:
5.0

Grand service on Tahoe

Daniel M.  |  First Impressions 
Clasificación:
5.0

Both the loading and unloading was efficient and well done. The shipment got to Texas sooner than expected which was wonderful.

Elaine O. 
Clasificación:
5.0

The South Lake Tahoe location was fantastic when I utilized it in 2017, and was just as great for my recent experience!

debbie H. 
Clasificación:
5.0

Thomas was very professional and courteous. Great customer service!

Robert J. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hans K. 
Clasificación:
5.0

Very nice storage facility!!

David R.  |  First Impressions 
Clasificación:
5.0

Thomas Voight and Rusty Cooper were both amazing. Thomas always has a smile, is very patient and helpful, and goes out of his way to provide great service. Give the man a raise or a bonus, he deserves it!

Christina S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH LEE M. 
Clasificación:
4.0

customer service person left a dolly in the trailer and forgot to put the pads in and we had to come back for them.

Michelle S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hal I. 
Clasificación:
5.0

Not sure! Everything was great from my experience. Gracias

Armando R. 
Clasificación:
4.0

This location also called to help us with the credit we were to receive. We were told the credit was being worked on. My number is 312-450-4051.

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY DEE G. 
Clasificación:
5.0

Incredibly helpful and willing to go above and beyond to problem solve. Very grateful to management and the team working there.

Lindsey B.  |  First Impressions 
Clasificación:
5.0

Rusty, Thomas, and Taylor, as well as anyone else that I have had the opportunity to encounter were always very helpful & courteous. ¡Gracias!

Kara M.  |  Overall Experience 
Clasificación:
5.0

Thrilled to get a unit at the Best Facility in town. Had to be patient. Thanks Rusty. Jo.

Paul m.  |  First Impressions 
Clasificación:
5.0

I was overbilled, I have a receipt for 96 dollars and was charged 155 total....

Anthony A. 
Clasificación:
5.0

Understaffed and still did a fast, efficient jog with the rental check out and return. U-haul has a couple of great employees at this location.

JOHN ANTHONY D. 
Clasificación:
5.0

Excellent Service

DOUG G. 
Clasificación:
5.0

Great and friendly service

James L. 
Clasificación:
5.0

Staff is great!!! Always go beyond expectations!

JANET W. 
Clasificación:
4.0

Russell Cooper was very helpful and his customer service was great! Thomas (can't recall his last name) was also above and beyond with assisting in my unit! Very happy with service both provided. 

Garrett A.  |  Online Move In 
Clasificación:
5.0

Great job. Manager very helpful.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arunkumar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

marisol L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tammie S. 
Clasificación:
3.0

They guy is h runs this place is a rude and arrogant dude who assumes that you rent a uhaul every day and therefore can't possibly as stupid as you are for not knowing how to process a vehicle return. The guy is stressed out and needs to get therapy

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel J. 
Clasificación:
5.0

I have rented and dropped off to the South Lkae location before and it is by far the best experience I have had with Uhaul as other experiences with Uhaul such as my reservation to rent this 6x12 trailer was a nightmare. I reserved in advance in Queen Creek, AZ only to be notified day before pickup that equipment not available but that I could pick up my equipment in Mesa, AZ, a 90 minute drive time round trip plus whatever time to get the trailier. Then on the day of pickup I was notified trailer not available and closest location was 80 miles away so minimum 160 mile round trip! Come to find out there was a 6x12 trailer--I saw it day of pickup and day after pickup at a location about 2 miles from me! And then when I dropped off trailer I was told the computer said I was to drop off in Carson City NV instead of South lake tahoe CA. Your rep in South Lake to care of this and I dropped trailer off yesterday. Comedy of errors that your rep in South Lake Tahoe, Thomas, took care of so thank goodness someone has their act together

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT ANDREW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron F.  |  Overall Experience 
Clasificación:
3.0

Maintan trucks. Problems with rear door. Side mirror issues. You can do better!

Barry T. 
Clasificación:
5.0

Customer service was great.

Jamie G. 
Clasificación:
5.0

Reno Tahoe Movers did an amazing job helping us with our move!

Nicholas H. 
Clasificación:
4.0

I am to pick up trailer today, 5/13/21. Your records show I have had a jeep which I have never had. Most importantly, I reserved my trailer 5/2/21, confirm 93512313. I received em 5/11 saying my trailer not available this location even though I made 2 calls and a personal visit to the location to verify my "reservation". Subsequently yesterday I was told of alternate location for the 6x12 enclosed trailer for pickup today! I confirmed that reservation twice yesterday! Today I was contacted by Uhaul and was notified that trailer not available at that location! Closest location about 150 miles round trip!! When a trailer is reserved Uhaul should advise that the rental is not confirmed nor the location. Rather, only a confirmation that a reservation was made because apparently that is all you can confirm. Uhaul sets the expectation for the customer when reservation is made and it is an inaccurate and mildly dishonest representation of a "reservation". This problem is compounded because we cannot speak to the local location to confirm the rental is in fact on the lot which is what I went through today for about 90 minutes fr the latest location as I was obviously concerned about making a 150 mile round trip to no avail. You need to do better!!!

Jeffrey W. 
Clasificación:
5.0

Employees were courteous and kind. Refreshing!

CORIE M. 
Clasificación:
5.0

We had an excellent experience with South Lake Tahoe UHaul storage. We had our items in storage for almost 2 years and the area is temperature controlled, never had any pests and always very clean. We would definiltely use this storage again. Some may think it is on the expensive side, but it has been worth the peace of mind for us to know our items were safe.

Debra R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob M. 
Clasificación:
5.0

Rusty was very helpful and accommodating to my storage needs. Facilities were clean and well maintained.

tracey d.  |  First Impressions 
Clasificación:
5.0

Excellent location, friendly staff. This location is the best Uhaul I've ever been to. The staff is very knowledgeable and prompt with service even though they are very busy at times. Thank You for making equipment available to people in need.

SHAUN B. 
Clasificación:
1.0

I was told three of the smaller vehicles all with big signs and said in town use $19. I went in in the morning explain my situation I just need to move a couch. The three he said were booked he said the only thing they had was the bigger one for $29. He totally up sold me. Those vehicles did not move I went back not once not twice. Then he proceeded to argue with me the owner/manager and I explain the perception that he was bold face lying to me. Horrible experience would never recommend this place would never use U-Haul again unless forced to any a follow up questions you let me know I'll be glad to elaborate

JAMES C. 
Clasificación:
5.0

Excellent checkout process. The manager/employee was cheerful, helpful and made everything go smoothly

John P. 
Clasificación:
4.0

El cliente no dejó un comentario.

THANE EDWIN M. 
Clasificación:
5.0

Rusty was very helpful, the facility is clean and accessible, and check in was quick and easy.

robert s.  |  First Impressions 
Clasificación:
5.0

Rusty was extremely professional and compassionate. The process was simple and he provided a thorough explanation. Everyone was so kind and friendly. I was especially excited about the elevator to access the facility.

melanie r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JUSTIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TARMEH R. 
Clasificación:
5.0

I worked with Thomas throughout the whole process and he was great. From start to finish he was fantastic with figuring out my moving situation and helped me through different scenarios. Thomas also helped me get the best and cheapest option possible. If you are ever at this location, ask for Thomas! He will take care of you.

David G. 
Clasificación:
5.0

Thomas is a great member of your crew! Always helpful, kind and professional.

ginger f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie P.  |  Overall Experience 
Clasificación:
5.0

Awesome experience all around

Richard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richie B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Janis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell S.  |  Overall Experience 
Clasificación:
5.0

Staff was great.

Tara E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rufino A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

Always great service from friendly, knowledgable people. Gracias.

MARY MADELEINE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

Service was excellent. pickup and return were easy and costs were very reasonable.

Barry L. 
Clasificación:
5.0

The gentleman that helped us return the trailer was amazing! This location was very helpful! the 1 800 call center is NOT! Reserved a trailer and then had to wait 4 days and had to pay for hotels until a trailer was available. U haul would not help at all, no discounts etc. I have used U haul many times but now I will be telling others to be very careful and customer service at the 1 800 # ....no! Go to a actual location. . I was very disappointed that my trailer was not available when I received a confirmation etc. You should not be able to pick trailer info etc and then not receive it. I spent over $600 waiting for a trailer and my Husband and I were 3 days late to our new employer. Not happy with u haul but very happy with this location!

Ne'Cole J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet W.  |  Overall Experience 
Clasificación:
5.0

Always clean quick service

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kienth S. 
Clasificación:
5.0

Nothing to do with the location, but: Include USB chargers / audio input on the radios in the cabs. Make the emergency brake buzzer only go off if you are in gear.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ching W. 
Clasificación:
5.0

The last few rentals I swore I'd never come back. But this time made up for all the negative experiences I've had over the years. Moving is stressful. Thomas was helpful, kind, and efficient. Keep him! He's great!

Kathryn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet W. 
Clasificación:
3.0

Hire more employees

CLINTON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
2.0

Improve integrity

CHRISTOPHER H. 
Clasificación:
5.0

The person that help me was very friendly! He explained everything to me how it works and what to do. Nice customer service. 

Blanca T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Siegfried B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristopher Y. 
Clasificación:
3.0

I made a reservation online for a motorcycle trailer , I went threw the entire process all the way to the confirmation. This particular trailer is exactly what I needed and was $14.95 plus tax. When I arrived I was told both there motorcycle trailers were already out for the day. This did not make sense because online it said it was available and allowed me to reserve one. They did put me in a much larger trailer and I was able to pick up my bike but at a much higher price. When it was all said and done instead of what I thought was going to be a $14.95 rental plus a few bucks for added insurance and taxes it was over $50. If you don't have something available don't let it be reserved online and held only to say you don't have it upon pickup and be forced to go with something more expensive and that in my case loading a motorcycle was much more difficult in this higher trailer.

Russell L. 
Clasificación:
4.0

It’s a really nice place and building and everything and everyone is great but it would be so much better if they could put a couple TRASH CANS in front of the storage unit building and I don’t mean dumpsters but your basic trash cans for when people need to throw away there used lunch bags or some napkins, just things of that matter is all.

Megan W.  |  First Impressions 
Clasificación:
5.0

Manager and staff were very accommodating. Equipment was in great shape.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malinda A. 
Clasificación:
5.0

The men Taylor is very friendly and help me a lot .. I feel comfortable with him

Hugo H. 
Clasificación:
4.0

The staff was very helpful during a time of high stress they made my days a lil easier and a lil more happier. Gracias

Crystal O.  |  Overall Experience 
Clasificación:
5.0

Outstanding customer service. Very accommodating.

David S. 
Clasificación:
5.0

The equipment was clean, but tires SUPER out of balance (I think) because it shook like crazy between 30-50 mph. Was quite the rattle bucket. Very friendly, helpful staff!

Jessica P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darin H. 
Clasificación:
2.0

I have uhaul worst place ever mother fuckers auction off all my belongings my whole life and 3 childres personal belongings things that are priceless family photos our dogs ashes we got stuck in the elevator and fire department had to come g et us out I hate uhaul horrible place on earth

Crystal S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W.  |  Online Move In 
Clasificación:
1.0

I arrived to find that the storage unit I had reserved was NOT available. Original agreement was for a 10 x10 first month free with the rental of the truck. I was offered two 5 x 10 units and I would be charged. I'm very unsatisfied with U Haul

WANDA H. 
Clasificación:
5.0

I do a lot of business with this location. Thomas and Rusty are always exceptional . They always go over and above with their customer service!

Janet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rochelle D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta H.  |  First Impressions 
Clasificación:
5.0

Thank you so much. You've been a lifesaver through a 5 year period of difficulty. Always there and essentially open. I hit snow with my last load a year ago and dropped the last of an estate load and trailer 2 hours from home but so glad they were there !

Lisa G. 
Clasificación:
5.0

The manager Rusty is very competent and hard working. I would recommend this facility to everyone.

ross d.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

doug L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marsha S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ruby C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abraham B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
3.0

The GM is very rude! To customers and to his own employees. But the 2 employees I interacted with were very helpful. They actually said - he's stressed please give him (GM) a pass. I asked him for help - he pointed at the office. I asked him a question about extending my contract he told me call HQ.

Christina F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONNA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH P. 
Clasificación:
5.0

I have rented 4 times now. Always an easy and professional experience

lauren K. 
Clasificación:
5.0

Easy and quick

larry S. 
Clasificación:
5.0

Awesome gm - love this U-Haul location!

Isaac W. 
Clasificación:
5.0

great customer service ! thank you

Tito B. 
Clasificación:
5.0

El cliente no dejó un comentario.

cassandra M. 
Clasificación:
5.0

They were all helpful and accomidating and worked to meet our needs.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen K. 
Clasificación:
5.0

The service and helpfulness of the staff here is exceptional. Thanks especially to Thomas.

Joann H.  |  Overall Experience 
Clasificación:
5.0

"FIVE STARS"; This place was great to me. Used it for last couple years and they are always helpful. They get busy. If you are patient and respectful, they will absolutely treat you the same!

Jamie G.  |  Overall Experience 
Clasificación:
4.0

Nice, honest and kind people.

James G.  |  First Impressions 
Clasificación:
5.0

Rusty and crew at Uhaul are awesome! Very friendly & helpful. Would recommend this storage facility and use again!

Andrea M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randi H.  |  Online Move In 
Clasificación:
5.0

Thomas is always very helpful, and professional. I have two units here, because of his excellent service.

silvia j.  |  First Impressions 
Clasificación:
5.0

Rusty, Thomas and the entire team at the South Lake Tahoe U-Haul took care of all of our moving and storage needs. They were always professional, helpful, and kind. They found us the right size trailer when we needed one and arranged for us to move from our U-Box to a large unit and then a small unit as our needs changed. We will happily do business with them in the future.

lenore t.  |  Overall Experience 
Clasificación:
5.0

Rusty and the rest of the staff were always available and accommodating. Made me feel comfortable.

ERIC S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

eve c.  |  First Impressions 
Clasificación:
5.0

Super clean, great staff

CHARLENE M.  |  Overall Experience 
Clasificación:
4.0

When trying to call it's not unusual for it to take 20 to 30 minutes before you talk to a live person. Kinda frustrating but otherwise a very friendly staff and location is user friendly.

Dean M.  |  Overall Experience 
Clasificación:
5.0

This was our very first time renting a storage unit and we did some online research of reviews for all the local storage units and had concerns with security, weather protection and clean units. Russell showed us the unit first and went over the security and advantages of having an indoor temp controlled unit and put our minds at ease so it was a no brainer to rent a storage unit with you. Russell was very helpful and the transaction went smoothly. Thank you again Russell :)

Donna F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance W.  |  First Impressions 
Clasificación:
5.0

Rusty is amazing, he is great and professional!!

Marsha S.  |  First Impressions 
Clasificación:
1.0

Over charged more than once. Raised rent twice. Did not check me out of my unit for 5 days after it was cleared out. Do not rent from this uhaul.

JASON N.  |  Overall Experience 
Clasificación:
5.0

Staff was always helpful and accommodating when setting up original agreement, and made it easy to transfer to a smaller unit when my needs changed. Very secure and accessible facility, conveniently located.

Steven A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD C.  |  Overall Experience 
Clasificación:
5.0

Thomas was very helpful.

GARY W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve W.  |  First Impressions 
Clasificación:
5.0

Rusty and Alex were wonderful to deal with, both were kind, efficient and professional. The facility is extremely clean and very well run. I would highly recommend this storage facility! Look no further this is absolutely the best one in town!

francesca s.  |  First Impressions 
Clasificación:
5.0

Bueno

MAUREEN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tracey m.  |  First Impressions 
Clasificación:
5.0

Just an overall great experience.

reynold v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooke D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john w.  |  First Impressions 
Clasificación:
5.0

Very clean facility and knowledgeable and helpful employees

Christopher R.  |  First Impressions 
Clasificación:
5.0

It was a little unclear about having to check in at both keypads and the having to check out as well. Some folks have swipe cards. How do we get one?

Susan C.  |  Online Move In 
Clasificación:
5.0

Good experience

neal k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin G.  |  Overall Experience 
Clasificación:
5.0

Thanks for everything. Stay Tahoe friendly and Safe!

GARY C.  |  Overall Experience 
Clasificación:
5.0

I have never walked into a storage facility that was so clean. It practically sparkled. It smelled clean! I was seriously taken back at the cleanliness of the facility. There is a woman that was maintaining this facility and she was professional, super curious and it appeared that she LOVED her job and had pride over her work. The whole experience was ojtstanding!

kerry o.  |  First Impressions 
Clasificación:
5.0

Best U-Haul I have ever experienced

Robert D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

peter w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cathy b.  |  Overall Experience 
Clasificación:
5.0

Your employees were very, very courteous and helpful during my storage rental for four months.

Ray W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra R.  |  First Impressions 
Clasificación:
5.0

Everything was very easy and nice to complete.... I enjoyed my experience!!!!

Molly L.  |  First Impressions 
Clasificación:
4.0

This is a very busy store and therefore you should not be in a hurry. I guess I should use the online checkin next time. Very nice place and Thomas was great as well as Rusty.

kimberly n.  |  First Impressions 
Clasificación:
5.0

U-Haul was clean, warm, and easy to use.

Mark L.  |  Overall Experience 
Clasificación:
5.0

Person at front counter was super helpful and nice.

Genti C.  |  First Impressions 
Clasificación:
5.0

Thomas, the asst. mgr., was extremely knowledgeable and very helpful.

ROYAL G.  |  Overall Experience 
Clasificación:
5.0

The staff were professional, respectful and assisted me with my appointment right away.

William L.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly uhaul staff! I would definitely recommend this location.

Tiffany S.  |  First Impressions 
Clasificación:
5.0

The agent that assisted check in was excellent.

Brian M.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly and helpful

Jeremy M.  |  First Impressions 
Clasificación:
5.0

Always excellent service with friendly helpful empkoyees.

mary c.  |  Overall Experience 
Clasificación:
5.0

Excellent service and a clean, well managed/maintained facility. Would recommend.

Karl V.  |  First Impressions 
Clasificación:
5.0

Outstanding service every time I have rented from them. Highly recommend!

jo h.  |  First Impressions 
Clasificación:
4.0

Great place

Loren A.  |  First Impressions 
Clasificación:
5.0

Staff is always helpful. Unit is easy to access.

Steven A.  |  Overall Experience 
Clasificación:
5.0

Facility is clean. Staff is very helpful and efficient. Move in was quick and easy.

Steven A.  |  First Impressions 
Clasificación:
5.0

Fast and easy

Sara C.  |  First Impressions 
Clasificación:
5.0

Very good crew always helpful when needed.

Dale T.  |  Overall Experience 
Clasificación:
3.0

I am a repeat customer that has spent a lot of money with your business. I rented a 10x10 for 1week while my house was being repaired. Upon moving out I was told no pro rates. Charged $250 for 1 week.

Chris V.  |  Overall Experience 
Clasificación:
5.0

very clean. very helpful to have access to furniture carts

peter w.  |  First Impressions 
Clasificación:
5.0

awesome service and super clean facility .

Victoria C.  |  First Impressions 
Clasificación:
5.0

The facility was very clean and the staff were great. I would recommend people to this facility.

Raymond L.  |  Overall Experience 
Clasificación:
5.0

Great facility and great staff.

Patsy J.  |  First Impressions 
Clasificación:
5.0

Your Tahoe facilities are state of art.

Randy F.  |  Overall Experience 
Clasificación:
5.0

Thank you for this wonderful facility and providing excellent service! Tahoe is lucky to have such a first class storage.

Stacey B.  |  Overall Experience 
Clasificación:
5.0

It was always a pleasure to deal with the staff at the South Lake Tahoe U-Haul Office! The storage unit was clean and easily accessible. It also felt very secure, and 24/7 access is only $10/month.

laura c.  |  Overall Experience 
Clasificación:
5.0

Facility is clean and secure. Staff is excellent in terms of knowledge, courtesy, and helpfulness.

Steven A.  |  First Impressions 
Clasificación:
5.0

No additional comment

FELICITY n.  |  Overall Experience 
Clasificación:
4.0

Great experience, our unit was very clean and stayed clean. Employees were helpful and prompt.

aubrie w.  |  Overall Experience 
Clasificación:
5.0

Above and beyond! Rock stars as employees. I spent a year in South Lake Tahoe, the best part of that time was my experience with the awesome individuals who run this s U-Haul location. A+

Heather S.  |  Overall Experience 
Clasificación:
5.0

Great place and the service was good. Thank you.

clayton l.  |  First Impressions 
Clasificación:
5.0

Amazing customer service! Wow!!!!!!

anthony w.  |  First Impressions 
Clasificación:
5.0

Loved it -thank you

JOHANNA L.  |  Overall Experience 
Clasificación:
5.0

Thank you. I would rent again.

brian m.  |  Overall Experience 
Clasificación:
5.0

He was EXTREMELY helpfull and kind

CHRISTI M.  |  First Impressions 
Clasificación:
4.0

Everything was perfect and went much smoother than expected. Only improvement would be cleaning the windshield as it was very dirty.

Paul S.  |  First Impressions 
Clasificación:
4.0

Jill J.  |  First Impressions 
Clasificación:
5.0

great customer service. very clean

DANIEL T.  |  First Impressions 
Clasificación:
5.0

Really liked location, When I first checked in, I was unable to be there to meet movers. Rusty went above and beyond to help me move. Much appreciated!

Jordan G.  |  Overall Experience 
Clasificación:
5.0

So far so good.

nancy s.  |  First Impressions 
Clasificación:
5.0

No addl comments.

gina s.  |  Overall Experience 
Clasificación:
5.0

A very good group of people who all pitched in where they could to make an annoying process rather enjoyable. I have nothing but good things to say about the staff and the experience.

Jeffrey N.  |  Overall Experience 
Clasificación:
5.0

excellent customer service. Everyone was friendly, extremely helpful and knowledgable. It was my go-to-place for packing material, moving service and storage- s0 great!

Linda O. | Reservación
Clasificación:
5.0

I felt that my stuff was safe. Thank you

Linda H.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service and a superior facility.

William B.  |  Overall Experience 
Clasificación:
5.0

Really nice clean and newer facility.

Karen B.  |  Overall Experience 
Clasificación:
5.0

Hi

victor n.  |  Overall Experience 
Clasificación:
5.0

staff was excellent and very friendly and helpful.

Paul F. | Reservación
Clasificación:
3.0

As much as I hated paying for storage for 20 months, at least my uhaul unit made me feel that I didn't have to worry about how my belongings were being stored... it was a very safe & clean environment

linda f.  |  Overall Experience 
Clasificación:
5.0

We were extremely satisfied with the service/expertise of this Uhaul location. The storage unit facility was always clean lit, well taken care of. The staff is EXTREMELY helpful and professional!

AMY H.  |  Overall Experience 
Clasificación:
5.0

Very professional helpful and friendly

chris k.  |  Overall Experience 
Clasificación:
5.0

Excelente

MASSI S. | Reservación
Clasificación:
5.0

Very pleased with my experience dealing with u haul in South Lake Tahoe. Manager was very kind and helpful.

neal k. | Reservación
Clasificación:
5.0

Great job!!

Justin P.  |  Overall Experience 
Clasificación:
5.0

The facility is clean, climate control is great. The carts are a plus. Trevor got me set up. He was EXTREMELY helpful, answered all of my questions, and even walked me to my unit. Give him a raise!

Kylie V. | Reservación
Clasificación:
5.0

Really appreciate your help.

Roxanne H. | Reservación
Clasificación:
5.0

By far the best storage facility that I have ever used! Staff was friendly and very helpful. I highly recommend U-Haul at South Lake Tahoe.

christopher z.  |  Overall Experience 
Clasificación:
5.0

Just exactly what I needed when I needed it! Highly recommend!

MARIANNE H.  |  Overall Experience 
Clasificación:
5.0

Thomas is sehr cool. 👍

tommy c.  |  Overall Experience 
Clasificación:
5.0

Thomas and his team are always welcoming and helpful. We visit Tahoe and bring our bikes, which we store in a U-Box on site. Thomas makes sure that the box is in a easy and convenient area for us.

greg t.  |  Overall Experience 
Clasificación:
5.0

Thanks to the staff for all your help. Thank you Tom

tom w.  |  Overall Experience 
Clasificación:
5.0

This is our 3rd or 4th time using this facility and they have been excellent each and every time...keep up the good work!!

kristie g.  |  Overall Experience 
Clasificación:
5.0

I used your Ubox service and had a great moving experience. Smooth operation, no issues and both Uhaul sites provided excellent customer service. I couldn't have asked for better service. Gracias

tina s.  |  Overall Experience 
Clasificación:
5.0

The staff members called me multiple times to keep me informed about the arrival of my u-boxes. I really appreciate their commitment to customer service.

John D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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