Customer Reviews for U-Haul Moving & Storage of South Hill

54 comentarios

1 20th Ave SE   Minot, ND 58701

(701) 441-7239

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(701) 441-7239

1 20th Ave SE
Minot, ND 58701

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LADAVIOUS R. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUSTIN A. 
Clasificación:
3.0

Just dropped trailer off and didn't require interaction with staff. Used uhaul web site to check in.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
5.0

Great rental company... fast, friendly and helpful

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA M. 
Clasificación:
5.0

Excellent customer service!!

geraldine F. 
Clasificación:
2.0

The truck that we had rented from Minot ND was pretty worn. It has been kept up well but there is a clanging noise that happens at every bump, and the steering wheel has about 3” of non responsive turning radius towards both sides which made it difficult to keep it in lane. Overall I know uhual has nicer trucks. This one had 170k miles and is probably near the end of its life with uhual. Just sucks that we had to drive 2k miles with it.

DANIEL F. 
Clasificación:
5.0

Have more one way rental options for equipment similar to the trailer I rented today. Otherwise, the staff was friendly, the equipment in good condition and the rental process well thought out (if a little too many texts) Great job U-haul!

THOMAS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BARBI C. 
Clasificación:
5.0

This team is impeccable! They all deserve to be commended for their commitment to uhaul and their customers. Great job team! Thanks for such good service! Oh, and yes I'm giving some serious thought to renting a storage unit. I'll be in touch! Thanks team!!

JAMES H. 
Clasificación:
5.0

I didn't sweep out the van box. I told the check in person when I returned that no one told me that I had to do that. If so, I would have!

LEE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Skylar M. 
Clasificación:
2.0

My reservations were changed twice. The first time, I asked for a pickup and was moved to a 10 foot truck which did not fit what I needed, so I had to cancel and frantically make arrangements to borrow a pickup from a friend. This time, I asked for a 15 foot truck and was given a 20. I would like to know how I will be compensated for the additional gas this required. I requested and never received a call from the manager, Nick. I called and was told he was out sick and might be back the next day. I still have not received a phone call. I purchased boxes from this location and ordered them online. They were not ready on time, and I had to spend an hour waiting in store while they were gathered. I purchased 2 glass and 1 dish pack and did not receive the boxes with them. I went back and was given 2 correct boxes and one dish barrel box that was worthless. Now that I have moved to a place with more options, I will not use uhaul again. Moving is stressful enough, and this store location added to the stress rather than easing it.

AMBER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna F. 
Clasificación:
5.0

Nothing. The office personnel was wonderful.

WILLIAM J. 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron M. 
Clasificación:
5.0

Tonya is an amazing Manager....I never I thought in a million years I'd find an incredible experience while moving but she went above and beyond in so many ways to help me through a difficult time to realize there are great humans still out in the world!!! I am a professional business coach and found myself feeling blown away with her ability to be genuine, controlled demeanor and exceptional service!!!

JOLENE S. 
Clasificación:
5.0

F

Brad C. 
Clasificación:
1.0

We had reserved a 2 wheel car dolly, it had not been returned so we were given the auto transport. The equipment was fine and the rep that helped us load it was good. When we returned later in the evening the UPC that we were to scan for the online return was no where to be found. Because I saw cameras in the lot I felt comfortable leaving the equipment and I called the 1800 number to leave note that we returned at 10pm. Earlier this morning we received a call that the equipment was not returned, I explained to the "agent" what happened and how it was returned. He insinuated that I was lying and that the equipment was not there, after going back and forth for awhile I told him to check the video from 10pm that evening for proof that we returned. He snottily said fine I will and hung up. 6 hrs later had not heard anything back so I called to see what the status was "oh I didn't know it was rented out the next day by someone else" ummm ok so why no call back to apologize for mistake and assure me that I was not receiving more charges? "I haven't had time". I was so irrate with his sorry excuse that I had to get off the phone. I have spent the entire day worrying about what happened and what we would get charged. It still does not say that the equipment was returned online, but because they have exactly one competent employee I don't even know what to do. I for sure will never rent from the Minot UHaul again, even if that means I have to travel to a different city to rent.

AMY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHADWIK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRANCE C. 
Clasificación:
5.0

The staff at the Minot Uhaul store was very pleasant, courteous, Responsible, efficient, helpful, and on task.i am very pleased with the processing of the rental. Gracias.

WILLIAM J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA LYNN M. 
Clasificación:
5.0

Gracias

EMMA L. 
Clasificación:
3.0

Truck was not ready for me and then I had to remind them to get the hand cart before I left.

MARLENE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDER W. 
Clasificación:
5.0

Experience was very good. Great job!!!

FREDERICK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KE'ANIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MYKAL D. 
Clasificación:
5.0

The Minot drop of site was great!

COREY T. 
Clasificación:
1.0

Uhaul was the worst experience I have ever had. No customer service skills or help at all to customers stuck in a different state while moving. Not willing to help. Will never use them again.

THEODORE E. 
Clasificación:
5.0

Excellent facility and quality help

Randy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLY U. 
Clasificación:
3.0

Was supposed to get in Bismarck, they did not have, they set me up to pick up items in Minot, they said upgrade me to car hauler instead of tow dolly. Site did not have either, had to pick up truck at one and dolly at another, go back to first to pick up my car. Was told truck was full on gas, took pic and submitted that it was 7/8 full. Rep told me they would give discount due to extra gas and hassle, did not see one!!

TIMOTHY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SADE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

NICKOLAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna S. 
Clasificación:
2.0

Evidently they never check the conditions of the tires!! Tire did not just lose air and go flat, it blew out snd was in shreds!!

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
2.0

Make it easier to change drop off locations and better phone service.

Dale H. 
Clasificación:
5.0

Very courteous and checked me in in about 5 minutes, after checking lights, truck condition, etc.

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGG A. 
Clasificación:
5.0

Very helpful employees at this location I wouldn't hesitate to rent again thank you

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMINIC S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON S. 
No se han enviado comentarios para esta ubicación.

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